Archive | January, 2018

New surveys show T-Mobile had highest customer satisfaction of all U.S. carriers in 2017

T-Mobile today announced that it won out in a couple of new consumer surveys. T-Mo reports that it came out number one in Overall Customer Satisfaction and Customers: Likelihood to Recommend in surveys conducted by research firm HarrisX. The firm surveys more than 360,000 consumers each year. The HarrisX results show T-Mobile on top in both categories throughout 2017. Verizon finished 2017 in second place in both categories, while AT&T came in third and Sprint finished … [read full article]

Apple confirms it’ll replace your iPhone’s old battery, regardless of diagnostic test result

If you’ve got an iPhone with an older battery and you’ve been thinking about taking Apple up on its $29 battery replacement offer, there’s some more info about it that you should be aware of. Apple said today that it will replace the battery on an iPhone 6 or later for $29, even if it passes┬áthe company’s diagnostic test that shows that it┬áretains less than 80 percent of its original capacity. Also of note is … [read full article]