Unlocked Moto G5 Plus found to support T-Mobile VoLTE and Wi-Fi Calling


When it comes to using unlocked devices on T-Mobile, it’s not always guaranteed that you’ll get access to T-Mo features like Wi-Fi Calling and VoLTE. The good news is that we can now add a device to the list of phones that do support those features.

The Moto G5 Plus has been found to support both T-Mobile VoLTE and Wi-Fi Calling. TmoNews reader Ted found that both features are supported on his Moto G5 Plus Prime Exclusive (the model with Amazon offers on its lock screen) and other Moto G5 Plus owners on Reddit have also confirmed that the features are present on their devices.


Amazon is selling the Moto G5 Plus for $184.99 for the 2GB/32GB model and $239.99 for the 4GB 64GB model. Keep in mind that those prices are for the Prime Exclusive model, which is available to Amazon Prime members and includes lock screen offers and ads as well as pre-installed Amazon apps.

If you’d prefer your Moto G5 Plus without lock screen ads, you can buy the 2GB/32GB one for $229.99 and the 4GB/64GB one for $299.00.

The Moto G5 Plus runs Android 7.0 Nougat on a 5.2-inch 1920×1080 display. It’s packing a 12-megapixel rear camera with Dual Autofocus Pixels, a 5-megapixel front-facing camera with wide-angle lens, and a 3000mAh battery with fast charging support. Rounding out the feature set is a Snapdragon 625 processor, 2GB/4GB of RAM, 32GB/64GB of storage, and a microSD card slot for adding more storage if you’d like it.

Have you tried a Moto G5 Plus yet? If not, does this news have you thinking about picking one up?

Thanks, Ted!

Via: Reddit (1), (2), (3)
Source: Amazon Moto G5 Plus

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  • besweeet

    Is the fingerprint sensor still unable to act as a touch-sensitice home button?

    • jbarajasp

      Mine works as a home button. It lets u chose if u want that feature or on screen keys

      • besweeet

        Good to know. The previous model couldn’t do that, correct?

        • jbarajasp

          That’s right

    • In fact you have the option of using the fingerprint sensor as all 3 navigation buttons. This allows you more screen real estate as if you enable the sensor to fully take over the on screen buttons disappear.

      Tapping the sensor takes you home. Swiping left on the sensor takes you back. Swiping right brings up recent apps and finally long pressing home gives you other options.

      More info at Motorola website:

  • Mike Thaler

    I prefer to stick w. TM branded phones. Not only are you going yo get wifi calling – you get other features like their great (instant) video calling and a couple other things that skip my mind.

    • Mercedes

      Other than Wifi Calling and VoLTE which the Moto G5 has, the only other things T-Mobile phones offer is their Advanced Calling features, which is basically T-Mobiles variation of RCS, which gives you Instant Message like features, but only when both parties are on supported phones on T-Mobile.

      For quick and easy video calling, Google Duo app can be used. It is built to be just like FaceTime.

      Google has enabled RCS in the stock Android Messenger app but only Sprint at this time is supporting it. If T-Mobile picks up support (which they will, just depends on when) then all phones will have the feature you speak of across T-Mobile and Sprint from any phone Marshmallow or newer.

      Just my 2 cents.

    • Chris Collins

      I was going to stick with Tmobile as well and pick up LG Stylo 2, After having issues ordering it, and not wanting to argue with T-mobile (again) about the 20$ upgrade when their site doesn’t work, I just ordered this from Amazon, figuring I hadn’t really needed wifi calling lately with the network upgrades. Then to my surprise it worked, and man is it such a better deal then anything Tmobile is selling right now.

  • riverhorse

    Way too small. If Amazon ever provides a six+ incher I’ll jump on it in a heartbeat.

  • Acdc1a

    The display on the G4 was underwhelming. I suppose it’s possible the smaller screen will address it, but not enough real estate for me.

  • jbarajasp

    I absolutely love my G5 Plus! I switched from an S7 and and getting better performance, battery life, and reception. I was really surprised about it considering that the G5 Plus is a mid-end phone and the S7 is a flagship

    • GM

      I also switched from the S7 edge to G5 Plus and agree with you. The camera on the s7 was better/faster than the g5 – but only marginally so. In all other aspects the g5 outperforms my s7.

  • Jay Holm

    Not to do with this headline, but does anyone know if T-Mobile’s new B66 “AWS-3”, is deployed in both Houston and Dallas? Pretty sure the S8 will support that new LTE band. . .

  • Scott Lowe

    I tend to keep my phones for at least two years, so I try to make sure that it’s a clear upgrade when I get a new one. I currently have a 2014 Moto X, and I’m just not sure the G5+ is enough of an upgrade to justify the $300 price tag. Yeah, the camera will be better, it has a fingerprint sensor, and a bigger battery. But the SD 801 is still just as good as the 625, and the AMOLED display on my Moto X is flat out better than the LCD display on the G5+. I like what they’ve done with the G5/G5+, but I think I may wait to see what the 2017 Moto X has. Not really a fan of the Z series phones.

    • Mercedes

      The 2nd gen Moto X was a great phone. Many features that just don’t exist on other phones.

      One things to note is that the G over the X, has a bigger battery, but also a much newer, more efficient CPU. So that larger battery should go further as well. On top of that, the SoC overall will have more features, from newer Cellular support like Band 12 on T-Mobile to newer video codec support like H.265 and VP9. These can make your videos seem faster as they use less bandwidth (data) while keeping your network usage lower.

      And that $300 price tag you mention is half of what the Moto X was new, but with twice the storage and memory plus has a MicroSD card slot.

      Just my 2 cents.

    • marque2

      Moto X is a high end phone. The X series was considered top G series midgrade and E series low end. I csn see how there might be some features to your two year old high end phone thst are not in this G5 mid grade pbone.

  • Artem Trabskiy

    Won’t believe in WiFi calling on Moto devices till I see it myself.

    • sd1228

      I have this phone and using it on my T Mo service. Works great for me. Now I can use cell phone in basement reliably. As screen shot indicates, it says “WiFi calling so_and_so” or incoming “WiFi call from so_and_so”

    • kbiel

      It’s built into Android now. It has nothing to do with the manufacturer these days.

      • priap1sm

        It has to be enabled by the manufacturer. My Moto Z has Android 7 but no wi-fi calling. I’m glad they’re getting the devices certified for wi-fi calling now.

    • Chris Collins

      Got mine last week. Does seem to be working on my home wifi.

  • Raiterio Patterson

    Moto has come a long way but will Lenovo upgrade the G5 plus to 7.1.1?

  • kbiel

    This is built into Android since Marshmallow. The only limitation is if the hardware supports band 12, since that is where T-Mobile has VoLTE. The wifi calling should work on any Android M and beyond regardless.

    • Eric

      You’re confusing a lot of things. Just because a feature is in stock Android doesn’t mean it’s available in AOSP. WiFi calling needs to be certified by the carrier even if the phone has the right hardware and OS to support it. There are PLENTY of handsets that have M or newer and capable chipsets but aren’t WiFi calling capable for T-Mobile. Also, the BAND12 requirement is backwards, VoLTE is required for BAND12 approval for T-Mobile, not the other way around. For example, there are phones that do VoLTE without BAND12 support

      • kbiel

        First, wifi calling has been standardized and the code for it is open source and included in AOSP since, get this, 5.1.1: https://www.xda-developers.com/google-open-source-code-for-wi-fi-calling/

        I don’t care what other carriers support or do not support regarding wifi calling. This news was specific to T-Mobile which supports the now standard wifi calling built into any Android deriving from AOSP since 5.1.1. If this were not so, then my Nexus 6P and, previously, my Nexus 6 would not have had wifi calling on T-Mobile, yet they do.

        In a strict sense, you are correct that T-Mobile requires VoLTE to support Band 12 since it does not include a voice channel. In practice, I have not seen VoLTE where Band 12 was not available, probably because the hardware prefers a voice channel when a band includes it. That is my personal experience and I am open to being corrected.

        • Eric

          Yes the functionality is there, but that doesn’t mean that a new phone that’s M or newer, regardless of hardware will support T-Mobile WiFi calling. There are many phones, Motorola included that have been released post M and do not work with T-Mobile WiFi calling. Just because Nexus devices support something does not mean all phones using that firmware will support that feature. Other examples include any Sony phone after the Z3 (even with the Z3, only the T-Mobile D6616 supported WiFi calling), and pretty much any unlocked US market phone not sold by T-Mobile in the past few years.

          There are phones that have no BAND12 radios that will still make VoLTE calls. The biggest one that comes to mind is the iPhone 6. VoLTE is a pre-requisite to BAND12, not the other way around.

  • Vance Meade

    So does the G5 (not Plus) work with T-Mobile wifi? And is there a list of unlocked phones that support T-Mobile WiFi calling? Thanks

  • Clippers FANactic

    This is going to be an awesome device! The G4 is great too for last year’s model. Will definitely grab this!

  • Ryan C. Barrett

    Can someone please tell me how to enable this? I have t-mobile and don’t see any options for it.

  • Ryan C. Barrett

    Ok, figured out the wi-fi calling. Also how do I know if VoLTE is enabled?

    • sd1228

      2 things you can check
      1. Under setting->wireless & data->cellular networks, there is a setting for Use Advance LTE (or something to that effect). Make sure it is on. Mine was on by default.
      2. When you are connected to LTE (i.e. when cellular network indicator says “LTE”, make a phone call and it should still be on “LTE” while call is going on. It should not drop to 3G. This means your phone maintained LTE during voice call. This is very definition of VoLTE.

      • Ryan C. Barrett

        Ok, great. Yes, not only is it set to LTE, but there is a setting right under to enable enhanced 4G LTE mode (Says use LTE services to improve voice and other communications) So that must be it.

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  • Henry Pham

    If this phone had NFC, I’d consider it. But Android Pay gets more convenient all the time and we’ve got a lot of choices.

  • Patrick Kirby

    I have the Amazon Prime Moto G5 Plus with a MintSim card. I have not been able to get wifi talk and text to work. MintSim does not list this phone as compatible with their wifi talk and text. But, from this article, it should work on TMobile which is the carrier for MintSim. Any advice would be welcome.

    • loudstone

      Did you ever find a way to use it? I just signed up for MintSim, and was planning on replacing my phone with this one.

  • tomvoell .

    I recently purchased the G5 from Amazon, am on T-Mobile and I can not get calling over wi-fi to work! I set it to prefer wi-fi when calling, put it in airplane mode, am connected to wi-fi and it will not work, What do I need to do?