T-Mobile named as one of the world’s most ethical companies

T-Mobile building

Ethisphere has just announced 2015’s most ethical companies, and T-Mobile makes the list. As one of only two global telecommunications companies to be honored – the other was Singtel – the carrier was recognized for its “success in areas of ethics and compliance, corporate citizenship and responsibility, culture of ethics, governance and leadership, and innovation and reputation.”

“The World’s Most Ethical Companies embrace the correlation between ethical business practice and improved company performance. These companies use ethics as a means to further define their industry leadership and understand that creating an ethical culture and earning the World’s Most Ethical Companies recognition involves more than just an outward facing message or a handful of senior executives saying the right thing,” said Ethisphere’s Chief Executive Officer, Timothy Erblich. “Earning this recognition involves the collective action of a global workforce from the top down. We congratulate everyone at T-Mobile for this extraordinary achievement.”

Other well known brands on the list from various industries include the likes of Ford Motor Company, U.S. Bank, Dell Inc., Microsoft, Google, The Hershey Company, L’ORÉAL, Starbucks and Hasbro. In total, 132 companies from 21 different countries made it on to the list and fifteen of those honorees have made it for the ninth time. Pretty impressive.

To make the list, companies are assessed based on the Ethisphere Institute’s Ethics Quotient (EQ) framework which measures not only business success, but the ethics of the company in a number of areas. You can find out more about the process on this page.

While it’s fantastic that T-Mobile made the cut, it’s slightly disappointing not to see more network operators on the list. To be one of just two in the entire world to make it, along with Singapore’s Singtel, it perhaps paints a bleak picture of the telecommunications industry that needs to be addressed.

Source: T-Mobile

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  • Martin

    Nice, but in company with the likes of Intel, M$, Dell?

    • g2a5b0e

      Next time you list some companies & imply that they are not completely ethical, try giving us some reasons why otherwise your comment has no validity. I have owned Dell products for many years & their customer service has always gone above & beyond with any issues I’ve ever had. I also have no issues with Microsoft in the course of my dealings with them. I have owned products will Intel chips in them, but I’ve never dealt with them directly, so I won’t speak on them.

      All that to say, what is your problem with these companies?

      • Mike

        Agreed. Also a company being ethical goes much more beyond the customer expierence.

        • g2a5b0e

          Agreed as well. Just citing my personal experience.

        • Bud

          your to young to know…

        • g2a5b0e

          You have no idea how old I am & it’s “you’re”, not “your”.

        • Bud

          It’s obvious you don’t know tech history…

        • g2a5b0e

          And it’s obvious that you don’t know me. Keep trying though.

      • chriz

        “Ethical” in America just means how much money you can pay someone and label it as a donation. Why do you think 90% of the listed companies are in America? And also large corporations and not medium ones? This article only shows you the biggest and richest. That’s all I need to know.

        • Mike

          So Wisconsin Physicians is a Large business that is privately held and only has 3500 employees?? Same with Hypertherm at 1300 employees? Need I go on? You clearly have no idea what you are talking about on this topic.

        • g2a5b0e

          Cool story. Thanks for your cynicism.

      • Bud

        why don’t you ask AMD,Apple,Redhat,netscape,aol,gateway,packard bell,compaq, but its obvious you don’t know. Martin, the original poster knows. +1 martin.. g2a5b0e you need to read about those companies.

        • g2a5b0e

          Once again, someone spouting a bunch of garbage without citing anything. Believe it or not, my mind is unchanged.

    • What do those companies do that’s unethical, specifically?

      • Bud

        why don’t you ask AMD,Apple,Redhat,netscape,aol,gateway,packard bell,compaq, but its obvious you don’t know. Martin, the original poster knows. +1 martin..

        • dkbnyc

          You seem to know… Why ask someone else? Spill it. Enlighten us.

  • besweeet

    Google? Ethical? Alright…

    • gmo8492

      “Don’t be evil”….those are words to live by.

      • monkeybutts

        doesn’t mean they follow them, they do plenty of evil still.

    • I think you need to keep a clear mind on what qualifies as “ethical” or “unethical” in the world of business. Using your personal data as a business model is not inherently unethical.

      • besweeet

        There’s more than just obscurely using people’s personal data that results in them being unethical.

        • Such as…? I’m not claiming Google is ethical or unethical. I’m just asking for clarification on your stance, because a lot of people bash Google for their business model like they bash Facebook.

        • besweeet

          Plenty of article are available online. I’d link to several, but then my comment would be stuck in moderation. One quick, common one is how they run AdSense. No clarification needed.

  • chriz

    Usbank? Ford? Pepsi? Kellogg? I’m sorry, but this list is nothing more than a cash grab. I’m not doubting t mobile isn’t an ethical company, but this list is bogus and should not be taken seriously. It reminds me if his nobel prizes work these days: whoever pays the most gets the most.

    • chriz

      How* not his…

    • Acdc1a

      Us Bank? Umm…yeah…

  • Fabian Cortez

    Most ethical? No way!

    Some on here believe that AT&T is the most ethical of the four tier 1 carriers in this country.

    • IceMan

      I will say that T-Mobile of the four carriers are probably the most ethical, but of all companies, I think wireless providers are near the bottom on the list of least ethical.

  • JeffreyME

    Can’t speak for anyone but my own family’s experience, but whenever I’ve had an issue or a complaint about service or a charge (like paying for free phone calls between Canada and U.S. that were really only to Canada from the U.S.) I felt was wrong or unfair, T-Mobile has made good. This has usually been done at the Tier 1 level. Also, when I call about changing my plan, I’m never upsold. Ususally told how save money.

    • MKashi

      calls to Canada are not free unless you have a Stateside calling addon. But the cost to T-mobile to complete a call is far less than what they get from charges, so its not a great deal for them to waive the charge. The whole experience revolves around tenure and the plan you have. If you have a plan that doesn’t have as many features, upsell is typically brought it.

  • 1ceTr0n

    Ethical is a very “broad” word….

    • True, and it applies differently to each sector listed. It’s easier to be ethical for a manufacturing company than it is for a multinational conglomerate.

      • Brian Richards

        It’s not that easy to be ethical when you manufacture electronics. Apple is not on the list. I would be that is in large part due to their labor practices in other countries.

        • Bud

          brian richards, give up already, with the apple hate. go find a women or man and enjoy life..

  • T.Kroos

    Compared to Verizon or Sprint this award makes lots of sense from personal experience. AT&T has always handled my business pretty fairly but I’ve always been amazed at how accomodating T-Mobile has been. In fact, I’ve felt unethical taking advantage of thier generosity i.e. trading in ancient blackberries for $200 (did this twice) and borrowing a router at zero cost. Obviously by ethical its been in the context of customer service.

    In sum, Sprint deserves the opposite of this award. Amazes me how shaddy that company is. You walk into their retail store and walk out checking your pockets to make sure you haven’t been robbed. Congrats T-Mobile for this award. You’ve earned it in my opinion.

  • Android_God

    So when TMobile has a bad performance in one of these things the Tin Foil Hatters post with their retarded retardness about how Verizon paid for their good result or the company (JD Powers for example) takes bribes to give good results. So does mean that Legere and the TMobile team paid to get this?

    • Westbrook

      Good point. Except this one was earned legitimately. Nice try confusing the two very different circumstances. You are excused, you may go crawl back into your cave, troll, until further notice.

      • bob90210

        T-Mobile definitely earned this award that is based on self nomination and self reporting from Ethisphere where “no company that is honored with the World’s Most Ethical Company designation is responsible for more than 1.5% of Ethisphere’s revenue.”

  • HeatFan786

    They’re better than Microsoft, Sony, Verizon, AT&T, and Sprint to say the least.

    • Brian Richards

      Microsoft is on the list. Apple is not.

      • HeatFan786

        Doesn’t matter who is on the list or not. T-mobile is better than the companies I listed.

        • Ordeith


  • Micromanaging is a B

    T-mobile is very ethical; unless your an employee….

    • Ginger917

      A news reporter wrote a story about T-Mobile and stated after upgrading he had Jump on his bill next month but never agreed to it. It happens in a lot of sales organizations, that’s a good reason it shouldn’t be on the list.

    • David Icke

      truth right there

  • acardoso

    Not once did I ever hear about how to be an ethical person and sales rep while working at tmo. I DID hear about how I should BUNDLE everything so the customer doesn’t know that they have an option of getting something or not. Hmm….5 stars for ethics right there….

    • ChefCurry

      I guess you were born without parents or a conscience. Its not T-Mobiles responsibility to teach you ethics dummy. That said, Sprint and the other shady businesses like Amway, Comcast, and Rent A Center have business practices that are questionable if not unethical. If you understood what the word ethics meant you might understand that. So I don’t care if T-Mobile used the word ethics around you. They probably didn’t use the word unethical either, so what’s your point?

      In any case, you probably got fired and now wash cars at a used car lot. How’s your career move working out for ya bruh?

      • acardoso

        Going to dental school actually. Mighty close though….bruh….

    • chickenfactory

      I think Etisphere is basing the rating on the company overall. Like what does HQ do with the money or how do they treat workers. I haven’t looked at what definitions Etisphere is basing the ratings on

    • Julio M

      This just means you worked for a shady premium retailer or had a very shady corporate management… These are slowly being weeded out…
      “A Happy T-Mobile Employee who strongly believes in ethics even way before joining T-Mobile”

  • chickenfactory

    I am not surprised Apple is not on the list because, well, off shore cash reserves. Yes, it’s legal but not ethical. Tmo surprises me

    • MKashi

      MSFT has several billions offshore cash, as does Intel. That doesnt seem to be the metric here.

    • Mike

      Apple isn’t here because of issues with labor in other countries.

  • skywalkr2

    It was a good place to work in 2005. I am sure it’s still great.

    • David Icke

      its not.

  • Philip

    In food, its Chick-Fil-A.

    • fullcommie

      How is Chick-Fil-A ethical because they oppose gay rights?

      • NinoBr0wn


        • Philip


      • monkeybutts

        Because they close Sundays for church groups that are behind this ethical voting I don’t know?

  • dtam

    I wonder why cable companies weren’t on that list…

  • justanormalguy13

    Is it Tmobile Europe, Tmobile usa, or the whole global entity?

    • Omar Boyer

      only tmobile USA ,tmobile in Europe has no uncarrier nothing like tmobile here and has verizon/att prices. I knew someone who had tmobile in Germany ..

      • Chris Meyers

        Yeah… No wrong. This rating is based on the international company as a whole. Which is what he was asking.

        • Westbrook

          Are you illiterate too? Damn, get hooked on phonics because it pretty clear in the PR. I love though how you ignore that fact and just make shite up. Pretty damn unethical you are – spreading lies and misinformation.

        • guidomus_maximus

          Read the Ethisphere link. Its T-Mobile USA

      • DEAutobahn

        I’ve got T-Mobile in Germany right now.
        Unlimited Talk, unlimited text and unlimited data with 3 GB high speed LTE for 39 EUR/month which is roughly $41 right now. No global roaming/text though…but that’s what I have my U.S. T-Mobile SIM for ;)

        And for some reason, they charge 30 cents for MMS…

    • Westbrook

      Do you not know how to read? Its explicitly written in the PR. Wow, what a dumb question.

  • ElmoGagootz

    An they are the most unethical company when it comes to updates, in the USA.

    • Mike

      Please explain

  • AnonymousEmployee

    I wonder how much T-Mobile paid for those honors?

  • Brian Perez

    to top it all off it would be great if T Mobile can have a Technical Support Center inside their stores just like all the other carriers do I know Verizon has in store technical support instead of hiring new staff for cost centres why don’t you created in store department that helps people who have technical problems with your device it would make the process so much more efficient for the customer to just be able to stop by the store and speak to technical support because over the phone there’s not much they can do and it’s really time consuming

  • Guest

    I started working from comfort of my home, by completing basic jobs which only requires from you a PC and internet access and it’s been a lifesaver for me… Six months have passed since i started this and i earned in total $36k… Basicly i earn 80 dollars/hourly and work for three to four h a day.And great thing about this is that you get to choose yourself when to work and for how long and you get a paycheck weekly.—>