I must have been sleeping today or just caught in up Nexus S news and rumors but Microsoft has come clean on the matter of the Dell Venue Pro Wi-Fi’s issue. According to the report an error during production prohibits the Venue Pro from connecting to a secure Wi-Fi network. Therefore Microsoft will allow for customers who purchased the device during the first few days of availability will be allowed to come back and exchange for a brand new device.
We have confirmed that the Wi-Fi connectivity issue that was reported in blogs like Boy Genius Report and Ubergizmo resulted from a software glitch during Dell’s manufacturing process. The issue affected some of our initial phone shipments and was not a hardware issue or a Windows Phone 7 one. Customers who purchased Venue Pro smartphones on Monday or Tuesday (November 8 or 9) at a Microsoft Store and who are experiencing the protected WiFi network connectivity issue also have the option of bringing your phone back to the Microsoft Store for an exchange, beginning at the end of next week. Your new phone will fix the Wi-Fi issue as well.