Garminfone Sales Sluggish?

I really would love to feign surprise here but let’s just be honest and say this was almost expected.  According to Morgan Keegan analyst Yair Reiner, only around 20,000 Garminfones have made it into the hands of customers.  Offering little more than a full-on navigation platform, the device itself runs an outdated Android version, at 1.6, combined with its custom tailored menu which definitely makes it a niche device.  That being said, these numbers haven’t been verified by T-Mobile itself, though we can’t imagine they are far off.  With just one commercial devoted to the device, it seems as though its fate was already sealed before actually being offered.  Coupled with already abysmal sales with their AT&T offering, will Garmin pull out of the phone arena now?



  • watbetch

    20,000 isn’t so bad for what really is a niche phone but I wouldn’t put much stock in some analyst.

    • Tony

      Yea I agree. Atleast this wasn’t like the Microsoft Kin(s) selling about 500-900 units. and now they discontinued it.

      • J-Hop2o6
      • hecg55

        WOW no way!!! allll those ads and thats all it sold???

    • Bruce Banner

      20,000 on a carrier that has over 33 million subs. Do the math and tell me how that’s not bad. Where are all the people on this blog that bashed those of us that openly stated what is now being confirmed. I feel sorry for anyone that bought this phone. With those kind of numbers you know it’s not getting updated.

      • pimpstrong

        Im with you. this is what i pictured would happened and as David said it doesn’t come as a suprise

      • green goblin

        Hulk smash. “Raaaaaahhhhh”

      • watbetch

        The myTouch 3G “only” sold 60,000 units according to another analyst or 3rd party source.

        All 33 Million subs weren’t due for an upgrade when the Garminfone came out. This isn’t a bread and butter phone for T-Mobile and that alone means that it’s sales will be low. I would be surprised if the E73 sold 20,000 units.

      • J

        There are way more than 60,000 mytouch 3G phones out. The Mytouch 3g is one of the most widely used phones on the T-Mobile network.

      • watbetch

        There are only 5.2-6 million 3G phones on T-Mobile USA, try again.

  • J-Hop2o6

    it will sell more if the price was $99.99.. come on.. this is NOT worth $199.99

    • pimpstrong

      EXACTLY! They could have sold 30,000

      • Jrsykind

        LMAO! I wouldn’t take one for free. And I’m still on a G1.

  • laphoneuser

    No surprise.

    Had “they” (whomever “they” may be) not crippled the phone with a lack of 3.5mm headphone jack, and lack of flash for the camera, I would have considered this phone.

    Of course, more importantly, releasing the phone with 1.6 was a mistake.

    That being said, I finally got my hands on one (albeit for a few minutes), and I was impressed with its performance. I also liked the UI.

    • laphoneuser

      I also forgot to mention the price (which J-Hop2o6 did). No way I was going to purchase this phone, with these specs, at $199.

      • pjs

        same hardware specs as the MytTouch Slide (minus the flash). 3.5 in screen, 600mhz Qualcomm 7227 CPU.

  • Andy

    T-mobile just needs to have better selection of phones. When it comes good phones, I believe the T-mobile is steps behind the rest of the competitors.

    • ItsMichaelNotMike

      The sales of this phone have nothing to do with T-Mobile’s phone lineup.

      While your comment trumpets what others in there thinks cool to do, bash T-Mobile, the fact remains that T-Mobile has a great selection of phones to choose from.

      It has phones for every taste, budget, and desire.

      For Android T-Mobile has the Slide, which I have. That is an excellent phone that has been subject to rave reviews by all the major publications. It is a very impressive phone that only T-Mobile has.

      T-Mobile will also be getting the SGS which will be a great Android superphone.

      For WinMo there’s the Touch Pro2 and the HD2. Both those phones I have and they are the finest WinMo phones on the planet.

      For BlackBerry there’s the 9700, a flagship device. And there’s other BlackBerry phones that have been quite impressive (Curve 8520). (Note that the other BlackBerry phones that T-Mobile does not have in its lineup have not been well received, e.g. the Tour and the Storm).

      And T-Mobile has a very nice lineup of budget phones, those costing $100, $50 or even free.

      The list can go on and on. Fact is, T-Mobile has a very nice selection of phones.

      • Scott

        Fact is, T-Mobile doesn’t have a leading edge Android smartphone. That’s a big problem for everyone who switched to T-Mobile to get a G1.

      • Jesse3

        Are you serious? You really think the MT Slide is a great phone? I had mine for 2 weeks and returned it, that things not only looks cheap, it feels cheap, the HD2? What!? The 9700? all of those phones dont even come close to the Incredible or Evo! T-Mobile caters to the tweens and not the real gadget lovers, I am glad that i left it for the Evo, which by the way is the BEST android phone out right now! I had the Nexus one, and you cant say that T-Mobile sold that phone, nope, they are miles behind their competition which they can careless about. They were first to adopt Android, and are now the last when it comes to the best.

      • TMOprophet

        Yeah, really the slide..give me a break, its like ok for the wife or girlfriend, and sorry but the Vibrant is no super-phone (really nice midrange phone at best), and I don’t care how you try to say that it is, it doesn’t even have a frinkin flash, my BH2 has one….facepalm anyone. And as for the WinMO phones, sure ok..but then again who cares..its WinMo for crying out loud, slapping WinMo on the HD2 was the biggest mistake TMO and HTC ever made. Android on that phone would have killed. They would have gotten the jump on every other carrier by bringing a high powered 4.3in Android out, but as usual, they failed. SO keep sticking up for their failures dude, makes you look really smart. OR just admit that TMO has made some flop decisions and might finally be starting to try fixing them

  • jmts80

    I understand that T-mo is trying to cater to all sorts of different people and niches with their phone line-up but no one is surprised that this phone was an epic failure! Time to discontinue sales and move on to bigger and better things is my advice for Magenta…

  • Borg

    I’d like to see Garmin provide their maps as a fee based add on for Android. Maybe $20 or $30 a year for an update, or even $5 or $7 month to month when you need it occasionally. I go camping and hiking in rural areas where I have no data service. Google maps are useless there.

    • david

      Borg I agree with you. The phone is worth haveing at T mobile. If they up date it soon it will be even better. For a phone that doesn’t have all the bell and wistels. Its really not a bad phone. Shame it didn’t sell more. I would buy this phone for my wife. I don’t need it. But for here it would be great.

  • jazzmanmonty

    What made ATT so popular? one simple phone with every feature bundled into it (i call it crap iphone) thats all they focused on promoting and releasing and it was a hit. Just like all of us G1 owners jumped on with preorder. a phone with all the features we wanted, and tmo delivered and promoted the hell of this one device which was a success. I read too much crap that tmobile cant afford to get one of these exclusive devices like the evo, etc. If they put 1/2 their marbles into getting one awesome phone and promoting it like the g1, with all the modern features everyone wants, we would all be happy. But, they choose to release multiple phones over and over that are half ass and wondering why people bitch/switch carriers. and lemme tell you, going down the isle at the tmo store where they keep all their smartphones, a buyer gets so lost because its all the same software in the end, and line of similar phones that are all outdated.

    So tmo, get one or two good devices, wipe the rest, and thats all you gotta do. You were close with the HD2, but you made it winmo based, no win 7 upgrade, and win 7 previews have looked like crap with an ugly and complex interface. don’t release an awesome phone again with winmo! k sorry..i’m done venting now.

    • Kenneth D.Trent

      I totally agree. I bought a myt3g, then later bought the fender version,and honestly what a load of crap. No flash did not bother upping the Mega pixels on the camera only to turn around and release a slide. Nobody has money to up and change phones every two months. I use to work for a T-Mobile out sorce call center till they laid off 300 plus employees in winfield Alabama. So I know T-Mobile only cares about making money and half ass is what’s the motto. This new sidekick will piss some people off. They never focus on a Pacific producT. NOW they want to tackle 4G Ha ha ha. I checked the overall coverage map they are a joke. Also when no one has service they tell us to file a service request…… most of the time when they have coverage we give them a run around saying we have no plains in putting up a cell site. Instead we inform them to buy a hotspot router. Which is not a stick together attitude but a stick it attitude.

  • Mohammad

    They never should’ve required a data plan for this phone. I want a stand alone gps like nokia ovi maps not one that depends on data connection.

    • TMOprophet

      This phones GPS works offline

      • Mohammad

        Ohh, I thought as an android phone it needs data but ok. Thanks.

  • M.

    Sprint is looking alot better these days

    • wack mode

      ummmm sprint is wack

  • TMOprophet

    I think this phone is actually pretty slick looking, put open home on it and its usable,,its just stuck on 1.6

  • Jay

    Is anyone surprised about this? This phone is crap.

  • tortionist

    Open Home is good, unless you have 2.1 and above. Then you need Open Gesture Pro. It’s a lot better than Open Home.

  • david

    look AT THE nexus one sales that was supposed to be the best android phone it sold that much in like 2-3 months

    • McDaygo

      To it’s “defense” it wasn’t sold in a conventional sense. I don’t buy without try. It’s really hard to pay $500+ for something unseen ya know. Just Sayin.

    • timdawg919

      Nexus One was never advertised on tv only online, only available through google so this was actually expected for nexus one. Any android phone with google maps can navigate why buy a garminphone. Tmo gotta get better phones period! While I have a nexus one with froyo I’d love a phone with a super large screen like the evo

      • WTF?!

        The nexus 1 never sold the way it should have only because of Googles poor decision on how to sell it. Many people still don’t know that the phone even exists. If the nexus 1 had what the Garminfone had for marketing, and demo phones at T-Mobile locations, things would be different. I fortunately have one, and the phone is a hidden gem amongst many. Can’t wait for gingerbread.

    • Bobert

      The Nexus has sold over 500k.
      get your facts right.

  • McDaygo

    This seems like a solid phone, it’s just not a mass market type of device. It would have been something 2 years ago, but with pretty much ANY phone capable of GPS it just seems out of touch.

  • Garmin needs to concentrate solely on Android software. Google Nav still leaves a bit to be desired in comparison (IE when you tell Google Nav to avoid tollways that setting resets itself as soon as you start a new session or even simply allow Nav to reroute). Id be willing to pay a small fee to have Garmin Nav on my MTSlide personally

  • Dashdroid

    I considered this phone on free phone day . . .
    I didnt get it because It ran the same android version and had the same terrible camera (without flash) as my 2 year old G1.
    The screen was bigger but i didnt like the menu . .

    ** waiting for Dell Streak **

  • Jim A

    my dad really liked this phone and I think he fits the group that likely purchased it..

    older (60+) wants a phone first but also something where he can get online to look something up in a pinch (ie. close movie theatre or baseball score) and it has a GPS when needed..

    he doesn’t care about 1.6 vs 2.2…

  • RockTripod

    As others have mentioned, the price was, and is, this phone’s death knell. Its a shame, really. I got to take one for a spin, and the GPS capabilities are the best I’ve used yet. The CPU is the same as the Slide’s, albeit with much less RAM to back it up. Add in the fact that the custom UI will likely make updates an improbability, and you have one dead product line.

  • raymond

    now do people understand a super phone is needed ?

  • whodat

    your with t-mobile thats why

  • niididy

    I thought the tmobile store I normally go to sold a ton of these phones on father’s day. I saw it first hand. Anyway I guess it doesn’t matter since its a niche device. Not surprised though. Nothing spectacular about the phone to male it sell…let alone sell at $199. Its ridiculous a device would cost that much in comparison to like say the Vibrant. It has nothing on the Vibrant. This should have been a $99 device to begin with. Apparently Garmin doesn’t learn their lesson after their AT&T flop. You’d think this phone would be so much better given what they went through with AT&T. Not surprised myself.

  • ov1

    Please educate me about sprint, I’m so close to going there after my contract is up I gotta have the galaxy s pro. It has everything I want. I have been with Tmo for ten years and I feel I deserve a better selection of phones. I have had my g1 for about two years. It serves its purpose but I want more.

    • TMOprophet

      for 2 lines your looking at

      129 for unlimited mobile to mobile, text and data, 1500 anytime min.
      throw 10 in for premium handset data charge, which applies to the Epic and EVO
      SO figure around 139+tax per month, unless your on a individual plan
      then its
      99 for the everything plan, includes unlimited everything
      70 for everything with 450 anytime min, but unlimited mobile to mobile or
      90 for everything with 900 anytime min, but unlimited mobile to mobile
      throw in 10 bucks on top for the Epic or EVO
      so on an individual plan your looking at anywhwere from 80-110 per month, Im assuming you want unlimited data, so these prices reflect that.

      And no I dont work for Sprint, just happen a brochure handy, and have looked into it myself..cause that evo is so tempting

      • swehes

        I would go with Sprint if it wasn’t that they are using the old CDMA. I need a phone I can use in Europe when I travel.

  • Ahh Yo!

    One big reason: Came out way too late in the game. In addition, just because you are in the navigation business, doesn’t mean that you can play the cell-phone game. You do you think you are…Bo Jackson?

    • david

      Good point, good point, good point……

  • going_home

    No one saw that one coming huh ?


  • TMOprophet

    I was gonna trade my BH2 for the Garmin, till the dual core HTC arrives, the Garmin is a really nice looking phone, the UI is screwed up majorly, but Open Home would fix that for me, and yeah its stuck on 1.6, but it would just be holding me over till a real phone arrives to TMO. Come on guys the Garmin isnt that bad, maybe the stock UI sucks, but you dont have to use it. Personally I cant stand what they did to the Android OS with their UI, but OPen home or panda etc would make this thing a lot more usable

  • myremarq

    Who wants to buy Android version 1.6? New Android version rolling out every few months.

  • pocholo

    Why didnt they just put the normal google interface that would have been a lot better.
    : )

  • raymond

    ummm to farther educate you on sprint there is a 25 % discount on that 69.99 or higher anytime plan -_- not counting the 10 dollar premium

    • TMOprophet

      theres a few discounts through sprint depending on where you work and group affilations, I didnt mention those cause its not a guarantee, just depends on the individual

  • TMOprophet

    I think the reason this phone is so expensive is because you are paying for a fully functional GPS unit. It doesnt require you to be connected to your data. So your paying a premium for a true Garmin GPS unit + a Phone, This thing works even if you dont have any service. While the phonne mya be handicapped by 1.6, it still is a truely unique option for Android users.

    • Kenneth D.Trent

      I totally agree. I bought a myt3g, then later bought the fender version,and honestly what a load of crap. No flash did not bother upping the Mega pixels on the camera only to turn around and release a slide. Nobody has money to up and change phones every two months. I use to work for a T-Mobile out sorce call center till they laid off 300 plus employees in winfield Alabama. So I know T-Mobile only cares about making money and half ass is what’s the motto. This new sidekick will piss some people off. They never focus on a Pacific producT. NOW they want to tackle 4G Ha ha ha. I checked the overall coverage map they are a joke. Also when no one has service they tell us to file a service request…… most of the time when they have no coverage we give them a run around saying we have no plains in putting up a cell site. Instead we inform them to buy a hotspot router. Which is not a stick together attitude but a stick it attitude.

      • me

        Ok, now that you copied and pasted your comment twice- your gonna get an ear full… to quote: “Nobody has money to up and change phones every two months.”
        Thats right!! W T F were you thinking living on a wage that T-mobile would pay you, that made you feel entitled to buy a new phone every 2 months (let alone crappy ones?) W T F were you thinking???

      • covert

        I’ll address these one by one:

        Yeah how DARE a company release a new phone after you bought your Fender. It’s PREPOSTEROUS!!! UNTHINKABLE!!! I’ts a MyTouch with a different plastic case and a couple of different apps, not a whole new device. Are you blind? Because it’s pretty plain to see that the Fender doesn’t have a flash for the camera. Kinda one of those things that maybe, just maybe, you should have considered before purchase.

        There will always be a newer, better, faster phone released within a couple months.

        Get over yourself… you got sh*tcanned. Deal with it already. Of course T-Mobile only cares about making money. Show me a for profit company that doesn’t.

        You know nothing about the new Sidekick device.

        Which “Pacific producT” should the focus on? Oh… you meant SPECIFIC product. Kinda like the specifically mentioned MyTouch Slide in the commercials? Or maybe the commercials specifically for the HD2?

        T-Mobile is focusing on expanding their HSPA+ network. Are you confusing that with 4G? And if someone is in an area with no coverage, or an area where they should have coverage I would hope the do file a service request. What better way to get an accurate depiction of where people would like to use their service. Would you prefer if T-Mobile had no plans to put in a site that they gave a BS timeline? I think honesty is best in that situation. Oh and welcome to 2010, @Home is no longer available.

    • ItsMichaelNotMike

      While I understand that this is a GPS/NAV device that does not need a cell connection to work, I was under the impression that because this is an Android phone that one still has to buy a data plan from T-Mobile. Is that inaccurate?

      T-Mobile’s website says:

      “Required data service – A data service is required in order to access this phone’s Web functionality and features, including Internet access and e-mail.”

      This means a data plan is mandatory (as they instituted in June, mandatory data plans with certain phones).

      So seems to me that while the phone may work without phone service, what you call an “Android user” is not going to be buying it from T-Mobile without a data plan.

      About the only way around this is if one pays retail (or a little below) on eBay for this phone. The buyer could then use the phone ONLY and the NAV (that is, with an existing SIM because T-Mobile’s new procedures would not allow data usage from an old SIM). Since June you now have to call T-Mobile and give a phone’s IMEI (serial number) in order to activate data use for a handset.

  • ItsMichaelNotMike

    It was not rocket science for any of us to predict that this phone would be a low seller.

    Go look at the thread in here when David (TMoNews) first announced the Garmin phone. Notice how many people said this phone would not be a high seller. No kidding. And does anyone think T-Mobile considered this a flagship device that would make the news because of record sales. LOL, I don’t think so.

    For one, T-Mobile did not have the exclusive on it. So that right there shows that T-Mobile was simply adding it to the lineup simply to have a combo cell phone and NAV in one unit. But everyone, including T-Mobile, knows that very few people like all-in-one electronic devices and then there’s millions of people who don’t want their cell phone and NAV to interfere with each other (e.g., having to interfere with the NAV functions to make or receive calls.

    This thing is like the TVs that come with a DVD player built in. Those failed because if one or the other device went out, you were stuck with half a device and having to make a decision to repair it or get a new TV or DVD player. (The real death of those combo units was when Consumer Reports said the devices were a bad buy because of the risk that either the DVD or TV could go out.)

    As to this, most people like having a dedicated and separate portable NAV. This is because the units are heavily customizable, can be uses in any car, loaned to anyone, etc. You can’t do that with these combo devices.

    As a matter of fact, portable NAVs are becoming more popular than ordering a car with a built-in NAV system. For the same reason people did not want DVD/TV combo devices, so to do they not want to lock themselves into a car with a built-in NAV that will be outdated a year into car ownership. Then they are stuck with the “old” NAV for three to four more years.

    I get the feeling that thoughts are the same with this handset. People want the ability to get the latest NAV just as much as people like to get the latest phones. You can’t do that when the NAV is a part of the phone.

    They also are forcing people to use a headset with the phone, when in NAV mode. As others said in here, many people won’t appreciate being forced to use a USB headset while in the car. (I suspect when it’s in NAV mode many of the phone features are disabled so one cannot use the phone as one might normally would if he or she had a separate cell phone. This would be in the name of safety, but people don’t care about that, they will simply pass on buying this phone.

    Lastly, the screen is pretty small as far as NAVs go. My TomTom and Garmin NAVs have nice 5″ wide screens. This has a mere 3.5″ display. That’s too small for a NAV.

    Actually, 20,000 units sold sounds impressive to me. Since this has a really small market (IMHO) that seems a lot of users who opted to buy this niche device.

    Besides, 20,000 subscribers means roughly $36 million in revenue over two years. How can anyone argue that’s an unimpressive number for this niche device? (How did I reach that number? Assume $40 talk + $35 data = $75 monthly from each subscriber. $75 x 24 month agreement = $1800 x 20,000 customers = $36,000,000

  • garmiphone sucks

    20k is bad because they expected the phone to be a big hit lol its over priced POS. If it was a 100 dollars less it would be worth it but right now its just not worth it.

    • ItsMichaelNotMike

      Can you cite to any sources or evidence that “they expected the phone to be a big hit?”

      Who is “they” and provide screen captures to support your statement that they expected it to be a big hit.

      Matter of fact, why don’t you define what YOU (and then “they”) mean by “big hit.”

      Of course you can save yourself embarrassment by simply admitting that while sitting in front of your computer, munching on greasy nachos with one hand and typing with the other, you simply made this up (because you desperately wanted something to say).

  • sd

    ItsMichaelNotMike, I have to admit I’m a little confused…

    IMNM: “very few people like all-in-one electronic devices”

    So why does everyone talk about the quality of the camera on their phone? Or crab about how cr*ppy the music player is? Why is there any demand for Google Maps on phones at all? Why is the iPod Touch a success?

    IMNM: “This thing is like the TVs that come with a DVD player built in. Those failed because if one or the other device went out, you were stuck with half a device and having to make a decision to repair it or get a new TV or DVD player.”

    Your comment is valid. But it didn’t help sales that combo units were limited to the low end of the market. Nobody is selling 47″ TVs with built-in DVD players. So you weren’t buying a great TV or DVD player anyway.

    IMNM: “As a matter of fact, portable NAVs are becoming more popular than ordering a car with a built-in NAV system.”

    Again, there is an economic factor here which should not be ignored. It’s way cheaper to buy a portable GPS than to buy one integrated into the car (plus the other benefits you mention of portability and relative ease of replacement, though an expensive NAV system should be capable of firmware and software updates). Suzuki has been offering a cheap NAV system for a couple of years, based on an out-of-the-retail-box GPS and enough of a housing to fit into the dash. Easy to put together, cheap to sell, not hard to upgrade.

    IMNM: “[people] are stuck with the “old” NAV for three to four more years.

    I live with people whom I consider non-power-user pretty typical cell-phone users. If the phone survives two years of being jammed into pockets, purses, and car cubbies and avoids drowning in a toilet or a beer or a lake in that amount of time, these folks are more than ready for a sparkly new phone anyway. People on this forum seem to trade in phones every few *months*. Realistically, how many people are going to be “stuck” with a non-updateable NAV (if, in fact, it is *not* updateable) for 3-4 years?

    IMNM: “Lastly, the screen is pretty small as far as NAVs go. My TomTom and Garmin NAVs have nice 5? wide screens. This has a mere 3.5? display. That’s too small for a NAV.”

    My wife’s Garmin has a 3.5″ wide screen and it’s just fine. The voice on the GPS does an excellent job of giving directions. Nobody is supposed to be watching the screen while driving anyway. The screen could be 2″ (as it is on my E73 with Ovi Maps) and that’s just fine, too. Who’s looking at the screen for long?

    No, the Garminphone is not a big seller. Maybe Garmin (or TomTom or somebody) *would* be better off selling GPS as a service and not as a GPS/phone/whatever device. But the reasons the Garminphone is not a big seller, IMHO, don’t have to do necessarily with this particular device.

    • ItsMichaelNotMike

      sd… excellent points and counterpoints.

      Clarifications on my end:

      Yes… there are many all-in-one or “combo” devices out there, but THIS particular combo (NAV and smartphone), IMHO, is a less desirable one, as indicated by the low sales numbers compared to other T-Mobile handsets.

      This also brings to mind another reason sales are low. Companies like Garmin and TomTom are piling on new features to attract buyers and stave off competition from smartphones. End result is that feature for feature one is always going to get more on a PND (“Portable Navigation Device”)than on these combo units or NAVs built into cars.

      For sure, TomTom to survive and instead thrive has to pack in more features for lower cost to stay ahead of the game. (The same as smartphone manufacturers are doing.)

      What I meant by being “stuck with an old NAV for three to four years” was NOT this device (which is a combo smartphone and PND), it’s car owners who buy new cars with integrated NAV systems.

      It is the car owner who after one year is stuck with an outdated NAV because he cannot update the integrated NAV with newer technology such as Blue Tooth, graphics, satellite street view, spoken street names and instructions, speed limit warning, user customizable maps and graphics, media player, lane assist, custom direction indicators (I made one that’s a rear view of my car), etc.

      Yes, some car manufacturers because of slumping NAV sales have made their built-in NAVS capable of firmware upgrades, but many of them don’t. And the ones who provide upgrades choose not to make it something a car owner can do. Instead, he has to take the car in to the dealership and pay a few hundred dollars for the service.

      That’s not cool considering a manufacturer could wire the NAV to the CD player so that one need only insert a CD to do a firmware update. Most car manufacturers are like Apple and practice planned obsolescence. In fact, that’s where Jobs got the idea. He studied the PO practices of the fifties through eighties car manufacturers, like what he saw, hence the iPhone comes without a microSD slot, etc. I digress… sorry.

      As to screen size, that’s a matter of preference, for sure. But IMHO the bigger the display the safer it is. It’s a fact of life people look at a NAV display. The easier it is to see info that’s on screen, the safer it’s going to be.

      Moreover, the larger the display, the more information the main page can show. On my TomTom I use it as a speedometer because it’s far more accurate than my MINI Cooper’s (My MINI is off by about 3 to 4 miles at freeway speeds). I can also see at a glance the current time, time to destination arrival, miles to arrival, POI (point of interest) with a company graphic logo for businesses I select, such as Chevron and Wells Fargo ATM machines.

      The larger the display the easier it is to find and click touchscreen commands. If a display is too small, say on a 3.5″ screen, it’s too difficult to see what is what, especially when looking at the NAV for a couple seconds or less.

      • steve

        Must be you have a Cooper S with the 17 inch wheels.

        My Cooper with the 16 inch wheels is about 5 or 6 mph slower than the on-board speedometer (so says Garmin mobile on my BBerry)…..

        You’d think that you could indicate to the Cooper’s computer how big your wheels are—like the computers on racing bicycles adjust the speedometer for different size wheels.

  • Animate

    Android 1.6? Didn’t know this and now its even more hilarious.

  • lookieloo

    It is because the girls in the commercial werent hot! Especially the blondie at the end of the commercial, the look she gives near the end scares crap out of me :/

  • I don’t even know why they would order those phones. Those Garminfone’s are of no use. No one even buys them from AT&T. lol

    • herrsky

      It’s not the same as the AT&T phone…I have it and like it. More (and I guess better) is down the road, but how much is too much?

  • Usman

    I’m not surprised in the least…and T-Mobile should have seen this device’s lack of popularity from a mile away! It’s not helping the carrier’s reputation by making bad business decisions. Sprint and Verizon weren’t afraid to backtrack on the Nexus One… T-Mo should have done the same with this phone and considered another Android phone that’s up-to-date.

    • ItsMichaelNotMike

      Well T-Mobile has other Android phones coming out, the SGS in two weeks and an HTC superphone in a few months.

      And the Slide is a great phone, by the way.

      If I was T-Mobile and someone told me “Carry this phone and it will bring in $36 million in revenue (based on 20,000 sold so far)” I would not hesitate to carry the phone.

      Assuming a net profit of $4 million on that $36 million, a carrier would be stupid not to add this phone to its lineup.

      The way these carriers become profitable is to carry handsets that motivate people to sign up for the carrier’s services.

      In the first quarter T-Mobile made $457 million in net profits. The way it did that was to make $4 million here, $50 million there, $30 million over there, etc., etc.

      A carrier does not prosper by putting all its efforts into one, two or even five “hot” handsets. (Can you say Palm…) It makes money by carrying phones like this Garmin.

      I would venture to guess T-Mobile will sell maybe 100,000 Garmin phones. Yeah, that’s a low number compared to the iPhone, Slide, myTouch or BlackBerry. But only a fool businessman would turn down $20 million in net profit because in some staff’s eyes the phone is not cool, hot, or that it does not contain the latest tech or software.

      In fact, if we did not carry this phone because someone working for me decided it was not cool enough, I’d fire that idiot, especially after reading that a competitor sold 20,000 units. (It takes about a minute to roughly calculate how much we lost in profits because we did not carry the phone.)

      It’s kinda like anything in retail, don’t you think? Retailers don’t carry one product because it’s the cool thing on the market at the time. Nope, they have to carry the full range of whatever, to appeal to the widest spectrum of buyers. Obviously, 20,000 people so far think this is a great phone. I would not think any less of them because they bought a phone I would not consider.

  • clocinnorcal

    I think the bottom line here is the phone is just too expensive for what it is. I’m sure Tmo would be selling much more units if it were under $100. Personally I think the NAV/Phone idea is pretty neat. It would come in handy in area’s with no cell signal which is nice when with Tmo. Also the phone itself doesn’t look bad either. To me the MT3G is less desirable aesthetically. But the main reason has to be the price IMO.

    • herrsky

      Couldn’t agree more. Nice, but costly. Much more appeal than mt3g. Won’t hold my breath for update, but it would be nice

  • clocinnorcal

    The lack of up to date OS and under the hood power really hurt sales with the Android followers too. I’m one of them. I’ve been waiting for Tmo to offer a Android superphone in stores for a while now.

    • covert

      I doubt most buyers of this phone care about or even know the phone is capable of OS updates. As long as the nav gets them from a to b to c they will be happy.

      • clocinnorcal

        You are right, thats why I said it hurts sales with “Android Followers” Look at two posts up and you will see my reason why “most buyers” wouldn’t get it. THE PRICE!!

  • herrsky

    Really? Pretty much all negative. I must be in niche market, cuz I got this phone and it is just fine. Well built. Does what I need. I, for one, don’t (and can’t) get a phone every time a new one comes out. I have mt3g, BB9700, plus garminfone…all do what I need. I like features, feel, and quality of phone. Don’t hate what you don’t have, need, or want!

  • jsy581

    I have this phone and it works well for me. I travel all the time with my job and the phone has really been great for me. It is well built and feels good in the hand. As an owner of this phone, I can tell you I don’t care about an OS update. It does the job it was designed to do.

  • Tim

    I can’t believe the amount of negativity on this site regarding the Garminfone. Probably all the people leaving negative comments have never even used the phone.
    Notice how everyone who has the phone or has used the phone are impressed and give positive reviews on the Garminfone.

    I for one have the phone and I am mighty impressed with it. It does exactly what I need it for, besides I understand why the price might be higher than what most people expect. Seeing as this phone packs high end navigation features such as those found in the nuvi 1690 which is greater than $250.00, is it so difficult to imagine that it won’t be priced the same as a mytouch 3g? For 199.99, you are basically getting an Android phone + A High End Navigation Device which separately could cost as much as $400

    So before you all condemn the Garminfone, could you go try out all the features first then make an informed decision whether it is a good buy or not, rather than simply bashing a device based on opinions found on ignorance.

    As for me, it does what I need it for. Granted sales are not great but whoever said they would be? This is a niche device catering to a set of people, not all Android lovers.
    If I know Garmin, I know that there are more devices in the works. Just as they have a range of devices for the outdoors, automobile, aviation, and marine, I am as positive that they will have a range of Garminfones that will cater to different segments of the population.

  • I love my Garmin 60CSX stand alone GPS and take it everywhere – but it must weigh at least a pound, so I was very interested in the Garminphone – but with the older Android software?
    I’m springing for 2 x Vibrants for myself and spouse – you can get navigation with various Android apps, even working with free preloaded software (OSM and AndNav2, for example). Not as simple as the Garmin interface, of course.

    Garmin is making the mistake that Apple made years ago when it lost the PC market – it has great software, and needs to port it to Android phones – they are too stuck on on the idea of using their own branded hardware.

    Given the cost of a new GPS, people would be willing to pay $50 for a real Garmin app on Android 2.1/2.2, or even better for Garmin, $5 a month, with real time traffic, etc.

  • Imahanh

    Wow, what a great discussion. I have been trying to decide between the slide and the Garminfone for two weeks. Back then, I went into my local Tmobile store to buy a Garmin and was strongly encouraged by the salesperson to buy the Slide. I was a little surprised that he was so vehement about it, even though I was sure I didn’t need all the bells and whistles of the Slide. I did like the idea of a better camera, and after being spoiled by the camera and music player on my unlocked N95, I worried whether the Garmin would measure up.

    When I got home there was a MAGAZINE dedicated to the Slide sitting in my mailbox. I’m sure there is a business motive for the big push on the Slide, but is it any wonder that the Garmin isn’t selling as well?

    Thanks to you all, I’ve gotten enough feedback to decide that the garminfone is worth a try for my purposes. Just as an aside, I currently have a family plan with five lines with Tmobile, and left Sprint about four years ago because of the customer service. My oldest son (21) has a Verizon plan that I thought about joining, but the cost was prohibitive, and I wasn’t impressed with their customer service either. Liked their phones, but I’m not techie enough to jump ship for a phone.

    If those of you who have the garminfone could mention if they’ve tried listening to music through car speakers, or headphones and how you feel about the camera, that would be helpful.

  • ILovEHaterS

    Holy Mackerel there is a ton of hostility towards this phone. Like it’s trying to steal your girlfriend/boyfriend or something. I can’t wait to check it out for myself personally, but perhaps I’m one of these niche people.

    Here is what I have learned about this phone. From the internet no less. Videos, reviews and such. Things most of you didn’t even bother to check out before you hastily posted your comment and balked at the price. Do some research haters.

    Let’s break it down shall we?

    The GPS guts in the Garminfone are the same as the Nuvi 1690. That unit retails for about $400 alone. Plus it supports the TOPO U.S. map software and Garmin’s Basecamp software (look it up) the possibilities are amazing if you are an outdoors type. You can geocache items directly from the camera (if you do that stuff), or enter the specific coordinates of a known object (a campsite, trailhead, landmark) which is sweet for hikers and campers. The topo maps are an extra cost, but an awesome capability none the less. It is essentially a Nuvi 1690 and an Oregon 500 in one unit. And all of the navigation features of the Garminfone work OFFLINE! No other smartphone does that, or even comes close. Yet the majority of the people on this board claim the price to be too high. The price is more than fair. Plus it comes with a car charger, home charger and the windshield mount. It is just being marketed wrong. It should be marketed as a multiuse nav unit that makes phone calls.

    It’s an Android phone people. Why hate so much. Sure the software is out of date, but it will be updated. Besides 90 percent of the apps run on v1.6 software. It still does all the other sweet stuff that most other Android phones do. You know? Stuff like phone calls, texts, email, wifi internet, apps. Most casual users will still be overwhelmed. Yet. Hate, Hate, Hate.

    Granted nothing is perfect and there are a couple of flaws that I can see: The camera does seem almost obligatory, and should be a bit better. Especially given the geochacing abilities, and just because it’s almost an insult not to have made it better. It is 2010 afterall. Likewise with the Mp3 player. And no 3.5mm jack is weak to say the least. Not a deal breaker by any means for myself, but perhaps it is for some.
    I have a camera and an iPod. Not as convenient sure, but my camera takes better pics (10mp) than any phone, and my ipod is superior to all smartphone music players (iPhone excluded of course).

    So, it’s not Tmo’s answer to the iPhone, nor is it the next best thing that most Android fans have been waiting for. It isn’t trying to be from my perspective. Perhaps the hardcore techie won’t appreciate the offroad capabilities and topographic map support. Or the fact that the nav features work offline. And maybe some will be turned away because they can’t combine their entire social life with a quality music player, and a decent camera. Understandable, buy a different phone. You haters will get your Android answer to the iPhone soon enough. Until then why hate on something that you don’t understand, or doesn’t suit your needs?

  • Ling

    If you need a GPS, and also carries a T-mobile or need a smartphone, this is a good device. It’s much better than most of the Garmin GPS out there in term of features. Only the 1690 has nuvilink now, but Garminfone provides similar features as nuvilink. You can do Google Local Search, much easier and faster than using a browser or Google map to search for stuff. And with included windshield clip and car charger, I can have my car charged every time I get into a car, without clumsy 3rd party car holder/charger, and still use it like a stand alone GPS. A very nice combination.

  • Rifleman

    Why would anyone even consider buying a cell phone running on the outdated Android 1.6 version?

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