Tag Archives: pay per use data

T-Mobile Backpedals, Will Offer Credits For Unauthorized Pay Per Use Data Use

In a move that will be welcomed by T-Mobile customers upset by the addition of a pay-per-use feature to smartphone plans without a current data feature, T-Mobile has decided to credit any unauthorized data charges. This afternoon our report ran surrounding T-Mobile’s unwillingness to return any unauthorized charges due to customers being notified (through multiple methods) about the changes ahead of any data access on their smartphone. This is a welcome … [read full article]

T-Mobile Customers Upset About Pay Per Use Data Plans

At the end of August we were able to obtain a screenshot indicating that T-Mobile was adding pay-per-use data plans to all T-Mobile smartphones that did not currently have an active data plan. The effective date for this plan change was September 15th and T-Mobile customers were supposed to receive notification through one of three methods, sms notification, bill insert or email notification regarding the account change. As it turns out, a … [read full article]