T-Mobile promo launching March 1 will offer free line of service

tmobilelogolarge

UPDATE: T-Mobile’s announcement has been updated with a new cancellation cutoff date. It previously said that customers cancelling a line after January 1 weren’t eligible, but that date has been changed to February 27.

 

This Wednesday brings with it the start of a new month as well as the start of a new T-Mobile promotion.

Starting March 1, T-Mobile customers with at least two lines of voice service can add another line for free after bill credits. That line can be an extra voice line or you could add a tablet, smartwatch, or SyncUp Drive if you’d like.

The free line will match your current paid voice line. If you’ve got lines with varying amounts of data, it’ll match the line with the least amount of data.

This offer is open to all customers with T-Mobile One, Simple Choice, and Simple Choice No Credit plans, as well as small businesses with up to 11 lines. Customers that take advantage of the plan can keep their free line as long as they’re on an eligible plan and in good standing, or until they make changes.

Other details about this promo worth noting is that it stacks with T-Mo’s current offer of two T-Mobile One lines for $100 per month, and that customers canceling a line after January 1, 2017, aren’t eligible.

It’s nice to see this promo being offered to customers on older Simple Choice and Simple Choice No Credit plans in addition to the folks on new T-Mobile One plans. If you’ve got at least two voice lines and want to add another line for free, you can take advantage of this offer anywhere that T-Mo offers new lines of service once March 1 rolls around.

Source: T-Mobile

Tags: , ,

  • Scott Cartwright

    Damn good deal. Wonder if I can add a Syncup Drive now and a phone on that line down the road. Pun intended

  • stuman19741974 .

    I’ve still seen no credits for the free phone line I added 3 months ago. The tablet line I added at the same time gets the credit, but none for the phone shown yet.

    • StevenM

      I just received a text over the weekend for my phone credits so there’s hope. The lines have been receiving credit since the month after adding them.

  • Tinger12

    Don’t fall for the bill credit hell that is T-Mobile right now. You will be fighting for months to get things correct.

    • Ascertion

      I got a text saying they’ve fixed the billing issues on their end and that everything should be good to go from here on out. I’m personally skeptical just like you but all we can do is keep an eye on our bill before AutoPay pays it. At least the reps are good about crediting you each time the charge is incorrect. I’ve been with some companies that’ll fight you or try to justify their price gouging.

      • Tinger12

        Just got my bill and after five months they haven’t fixed my credits on mt 6s+ JoD lease from 2015. The first 12 months no problems, then they dropped the credits and keep promising they will fix it. Nope. I canceled two FREE lines last month and this month they are billing me for them on a partial month basis. WTF? I guess I need another call to cc to rip them a new one for not getting this stuff corrected. Don’t even say T-Force as they are useless and can’t do a thing.

      • kev2684

        They’ve told me this on last month’s billing. It didn’t apply.

  • Charlie Zhang

    do we need pay for $20 for the sim card?

  • Acdc1a

    They never properly fixed my bill last time they gave away free lines. Not doing it.

  • Ascertion

    Oh wow, right now I’m on the $150/3 plan w/ 2 free lines (5 total). You’re saying I can add ANOTHER line for free? Sign me up!

    • Abel

      I am wondering for us that we already have the 2 free lines, can we add another line, or it’s still a maximum of 2 free lines per account?

    • IamDefiler

      Nope. 2 free lines is the max per account.

  • Steve

    Verizon is better.

    • Francisco Peña

      Yet you are here.

      • tranceformer978

        Steve Harvey?

    • G Epps

      You’re a troll!!! GTFOH with that Verizon crap……

    • David Muhs

      Sure, if money was no object.

  • kev2684

    Here we go with their atrocious “Bill Credits”. I’m still not credited for their 2 free lines BF deal. I’ve been overpaying our plan 3 billing cycles now! March 10th might be the 4th. :|

    John Legere your Billing System is a MASSIVE pain point.

    • Francisco Peña

      Same here….. I’ve kept tabs on the running total and have now been told that it would get resolved by Wednesday, when the rep is supposed to call me back.

    • PiCASSiMO

      Still waiting for bill credits to appear… into my 3rd bill.

    • MadJoe

      Agreed. I had to wait over 3 months to get a JUMP trade in credited. And the Samsung BOGO offer from last year, they keep missing credits one month and double crediting the next. Makes anticipating my bill difficult. But, with that said, when I called to activate this new free line, the rep told me that they’re crediting the first month immediately (once you activate the SIM card they send you) so you won’t have that problem. Sounded like T-Mo is acknowledging and trying to fix their billing system issues. Hope that helps, but fully understand if you’re still skeptical.

  • Corey Jalette

    Damn that cancellation cut off date. Only cancelled my free 200mb tablet plan to switch to T-Mobile one without an increased bill. Only switched to T-Mobile one to get the promos they put out. And I can’t get them. lol oh well, maybe the next one.

  • OZ

    I currently have 2 lines free after bill credits. I wonder if I can get another line for free with this deal.

  • det_b

    F off with your bill credits!

  • I spoke with an “Executive Social Media” Twitter specialist. My two free lines from November, was never credited. This rep was able to check with the other team to figure out why the other two lines weren’t being credited and said he’d follow up the following Sunday. One week after I spoke with him as the other team is not available. He followed up the following Sunday and assured that the other team was able to get the two other lines entered for the promo credits. The “Executive Social Media” specialists usually respond if you tweet at an executive such as John Legere, Callie Field, Mike Sievert etc. These executive social media reps are much more knowledgeable and helpful than the normal Social Media Reps. Just my 2 cents.

    • MadMartigan

      I usually just go in to the store, though I am lucky enough to have two corporate stores within miles of where I work. I’ve never had a problem with their service that these guys weren’t able to clear up in 5 minutes.

      knocking on wood now though with as many issues as I’ve seen posted recently.

  • TechnoRealz

    $10 Kickback available on this free line?

    • rubi76

      Usually they are NOT. If a line it’s free, it does not get any kickback credit.

  • Tmo Custmr

    How much will the 3rd, 4th lines etc cost?

    • Tmo Custmr

      I meant the 4th and 5th lines etc

    • TheSwizziest

      Just asked Tmo this question. You CAN get the free line as a 4th or (in my case) 5th line, etc. The cost AFTER TAXES AND FEES will be ZERO by bill credit if you are on a taxes-and-fees included rate plan.

      ** Not sure if you have free lines already included. I don’t.

  • francob911 .

    For THoSe that have 2 free lines from back in November…. Would we be able to get the third too???

    • Ascertion

      According to T-Force, there’s a limit of two free lines per account. I am bummed about this as well.

  • Jacqueline

    I’ve been through so much hell over the free two lines in November that I’m not even trying for this freebie. ‘Free’ means frustration and multi calls to retentions

  • Darkbotic

    So if I already have 3 lines and I use this offer to get a 4th line for free and then after a month I cancel one of my other “non-free” lines I will not longer be elegible for the offer and will lose my free line?

    • sosarozay300

      wondering the same thing, these posts about “Free” whatever are always vague

    • Alan Cohen

      The FAQ says: “If you cancel service on one of your lines within 12 months or migrate to another plan, you will lose the monthly bill credit for the free line.” https://www.t-mobile.com/offers/3rdLineFree

    • MadJoe

      Yes. You will have to maintain the same number of lines in order to continue receiving the credit.

  • They_Call_Me_Bruce

    As great as this sounds I am leary. My 2 free lines from November raised my bill from 150 to 190. I have the 2.5 data plan and when I added a tablet they said I had to get 6gbs, but it would still be free. They also told me the LG phone would be too, but I am paying for that too. Somehow the credits I receive don’t equal the charges. I have to call them to get this figured out.

    PS, Is the free line available to those with the 2 free lines already

    • ac

      You have the best username and avatar! Brought me back to my childhood watching that movie.

    • Long Story Short….

      Likewise, I had a similar experience with the two (2) free lines from November, that is, it raised my billed by a $100.00 over and above the amount I was previously paying. I was finally able to reach a supervisor who credited my account after three (3) billing cycles has past.

      Anyway, long story short, I canceled both of the supposedly free lines after the repeated run-around….

  • Petey07

    I have 6 lines, and just upgraded my plan to TMO One. I wonder if I can convert one of my lines that i paying to this “free line” to get the credit Lol.

  • MadMartigan

    I will use this for my old HTC One M8.

    I’ll throw the extra SIM in it and lend it to co-workers/friends who want to test T-Mobile in their areas.

    Since I’m on the new ONE plan, they’ll have unlimited data and tethering so they can test pretty much everything.

    Not sure if this was part of their reasoning behind this, but it’s genius if it was.

    • Darryl Hende

      thanks MadMartigan… not part of the thinking, but we appreciate you helping advocate and allowing your friends to test drive the network

    • Alex Wagner

      That’s a neat idea!

  • David Muhs

    Currently, I have 3 phone lines and am on an older Simple Choice plan with unlimited everything and 7GB of HotSpot. Initially, I was thinking that I could cancel one of my lines, then get it back as a free line, but the terms of the free line promo make it clear that you’re not eligible if you cancel a line after 1/1/2017, which sucks, but is understandable. Can I cancel all of my lines, then have my wife sign-up as a new customer with T-Mobile One plan for 2 lines at $100, then get the 3rd line for free? I understand that we’ll lose our mobile numbers, but the savings long-term should outweigh the pain of updating cell numbers.

    • mreveryphone

      It’s worth a shot if you don’t mind taking the time to inform everyone you guy’s have a new number…

    • Loco Mole

      So you currently have line A, B & C. Would it work if you added the free fourth line D, then a few months later cancel line C? No numbers lost (except for line C, which you could keep by porting out to Google Voice then port back in onto line D).

      • David Muhs

        From what I’ve read, the first line to go would be the free line.

    • David Tuttle

      I have the same plan as you (3 lines Unlimited/7GB Hotspot. 2 lines-$100 promo). As Loco Mole suggests I want to add “Free” Line 4 (or D in Loco’s example). Basically as a 24/7 Wi-Fi Hotspot for the House. As I read the terms if you Cancel a line in the future… you’ll lose the “Free” line Credit first.

  • Alan Cohen

    I received confirmation from T-Mobile support they are preventing people from canceling lines and re-activating new lines to qualify for this promotion. “Customers who cancel a line on or after February 27 must resume their canceled line and activate an additional line to be eligible. Only the additional newly activated line will be free. If customers ported out lines in the last 90 days, they must resume these lines with or without the ported number.”

  • mreveryphone

    It seems from the comments that a lot of people are having issues with bill credits… I’m having the same issue too with the Gear S3 bill credits promo. If you add the line with the connected watch then you are supposed to get a $10 bill credit… I had to call in and explain the situation and the rep told me that it takes 3 bill cycle’s in order for the credits to start… He then credited my account for the credits I didn’t receive and said I should start receiving them on the next bill cycle… Looks like we’re going to have to call in if the credits aren’t rolling off like they’er supposed to…

    • RideScheduler.com

      Finally sat down and sorted out my billing. Turns out I had ~$95 EXTRA charges on THIS month’s account! I have the $120 for 4 lines + 2 free Magenta Friday lines and free phone lease (charged $24 and credited $24). Total should be in the neighborhood of $120 plus taxes. They agreed to their mistake and credited my account a total of $128 for the last 3 months. “It looks like the free credits did not take”

      HA!!

      I didn’t have the patients prior to this to sort out my bill because I was overseas and had a bunch of 20 cents per minute calls that muddied the bill. I’m still not convinced they credited me properly. I no longer trust them.

      >rep told me that it takes 3 bill cycle’s in order for the credits to start
      I was told they should have been applied all along and he will escalate the issue. A friend was previously told that you had to pay the first 2 months then they are free. I don’t think *they* even know.

      • Andrew

        They don’t know. T-Mobile support are the must undertrained CSRs I’ve ever dealt with. They really need to work on that.

      • mreveryphone

        Wow! That’s crazy… Good thing you sat down and sorted all that out…

  • Caveel

    I’m a bit confused, is the data on the 3rd line free to match the regular lines..or is that extra?

    • Alex Wagner

      The third line will match your paid voice line data. So if you’ve got T-Mobile One, you’ll get a third T-Mobile One line. If you’ve got lines with different amounts of data, the free line will match the line with the least amount of data.

  • NYHeel

    For those on Simple Choice plans, do you still have to pay taxes and fees on the free line? I’m asking because I’d like to get a free line for my son but I’m not ready to give him a phone for at least another year, maybe two years. It’s not worth it to pay taxes and fees for 1-2 years to get the free line but I’d do it if the entire line cost was credited.

    • Sandip

      if you add FREE DATA line then tax is just about 1 USD but if you are adding FREE VOICE line then it just as much as tax & fee(4-5 USD per line) on your other voice line depending on your state. So free voice line is only good if you have a need but for free data line, just take it as an extra coffee cup of coffee a month

      • Sandip

        also ask the rep to add free tablet(LG/Samsung) on to that FREE DATA line the and you have nothing to loose!!

        • Francisco Peña

          oooooooo not a bad idea..

        • RideScheduler.com

          You cannot convert a free tablet line to a voice line according to a rep.

        • Ruskastud

          Customer care just told me you could…?

        • Luis Espinal

          yea me 2

  • myself&I

    what about 4 Iines $130 T-Mobile one – special promotion, are they eligible to add new free line?

  • Angel Nieves

    According to the press release by T-Mobile: “This offer applies to all those with T-Mobile ONE, Simple Choice and Simple Choice No Credit plans” “Even small businesses with up to 11 lines can get in on the deal on their T-Mobile @Work account.” If you have at least two voice lines you can get a free line of service. The SyncUp Drive is still free, if you don’t know what kind of line to get.

  • pseudoswede

    I’m on an old Simple Choice $5 AAL plan that has a max of 5 lines. I’m already using all five lines. I wonder if I can get a sixth. I’ll call later this week to find out.

  • The Waz

    what data plan do you get with the free mobile hotspot line? If i choose syncup, am i still getting unlimited hotspot lte data?

  • NardVa

    As usual no free lines for a single line account.

    • Morgan Glassco

      If I were you I would find someone I trust and add them. Lowers the cost and opens up these offers. With no contracts, you can dump them as soon as they miss a payment if it ever came to it. My friends have 4 lines together for this reason.

  • The Waz

    ok just got word from T-force twitter…..you can get the free syncup device, and they give you a bill credit of $25 dollars…..whatever data bucket that covers you can choose and if you go over 25, you pay the difference.

  • Morgan Glassco

    I just got two lines for a $100 yesterday. Would this mean I could get a line added and then stick it in a tablet?

    • Francisco Peña

      yes

    • Kevin Zefa

      wait until wed and call and add that free line

  • Tim

    Does tmobile still offer unlimited hotspot tethering for $25 extra a month?

    • Andrew Leonard

      Yes

  • Expert

    What about us folks with just one line? Never a deal.

    • AussieB

      Yep. If they can afford to give free lines, they could do something to make a single line less than $70. I’ve never paid more than $45 in my life and last 6 months I’ve been averaging @30

      • MadJoe

        So find 2 reliable friends/family members that could benefit from this and sign up for a 3 line family plan with them. That’s $100/mo for 3 lines, taxes and fees included. Not a bad deal for unlimited everything.

    • NardVa

      The single line accounts offset all of the freebies to the multi-line accounts. You got people on the 2 for $100 with 2 free lines giving them 4 lines for $100, while a single line ia $70. Single line accounts pay their share and more.

  • Steve

    Verizon is better.

    • B Michael

      At squirming? Agreed.

    • Bklynman

      How like your unlimited plan now Felicia lady boy? LOL!!!!

  • AussieB

    Will they ever do anything to entice single people who pay their own bills? Sticking to my cheap MVNO

    • NardVa

      T-Mobile along with other carriers make their biggest profits off the wallets of single line accounts. You got people on the 2 for 100 with 2 free lines. That’s 4 lines for $100 while a single line is $70. The single line accounts offset the freebies to the multi-line accounts.

      • MadJoe

        If this surprises you, you’ll be horrified to find out that income taxes work the same way.

  • el_perezo

    If I have 6 lines, (the 4 for 120$ with 10gb of data each plan plus the extra two are 20$ each) can I make the 6th line free or would I have to go through canceling one and then adding it again to get a bill credit?

    • The One

      The last paragraph of this article explains that you can’t have cancelled a line after Jan 1 to take advantage of this deal.

      • el_perezo

        Darn just saw that.

  • The One

    Is there a line activation fee or is truly free out the door?

  • stuman19741974 .

    I have Simple Choice and 3 tablet lines which i think is the max. 1 is a free 6gb line that I got on Magenta Friday. The other two are a couple years old 200mb free for life lines.

    Tomorrow, do you think if I can’t add a 4th tablet line, will they allow to convert one of the 200mb lines to a 6gb line like I added on Magenta Friday?

  • frankinnoho

    Ok… well this is getting interesting. I have the old SC2/100 with 2 free hotspot lines from Black Friday. Have been tempted by the new One2/100, but, you know, the 2 free hot spot lines. Well, maybe now…

  • Loco Mole

    Will the free line accumulate its own 20GB stash, if added to a Simple Choice plan with stash?

    • RJKMadison

      The one I have does.

      • Loco Mole

        Yours is the Black Friday free line promo, right? Wondering if anyone have info on the March 1 free line.

        • RJKMadison

          It’s from Magenta Friday.

  • Mike Thaler

    WHAT IS IN THIS DEAL FOR TM? Do they think enough people change their plan within 12 months so they can start chargibg?

    • J.J.

      From all the people posting experiences here It appears they get at least 4 months of you paying for it through a jacked up.

  • Phil

    Free this , free that Tmobile bill credits are a total headache!
    If you’re on auto pay , run from these so called deals.

    • J.J.

      Agreed. Still waiting on my last “free” line credit

      • Phil

        I jumped on free Samsung A8 tablet deal over year ago.
        Credits not issued 3 times had to go around in circles with CS getting applied.
        The fine print on their free line promo pulls you into TOne plan.
        No thanks , I will stick with my very old 25.00 “Select Choice” unlimited talk-text plan & 20.00 unlimited data grandfathered in safe.

  • johnnyxlayer

    Would i be able to get the free line to add date to my tablet

    • AA-Ron

      Yes

  • Limeybastard

    Still paying awaiting on my “two free” lines to show as credits since Nov 2016 promo. If I could post a meme, it would be of a skeleton in between a womens legs.

    • Jsun23

      I’m still paying on my “free line” I got back last November too. I finally decided to call CS a week and i was told that it was never registered as a free line. They blamed it on the system not keeping up with the demand. They’re going to put a “note on it” (whatever that means) and I should have it resolved after my next bill. I guess i have to pay another month. Hopefully no one else will have to go through this.

      • Limeybastard

        I did what you did , over a month ago and they near enough told me the same thing! Basically told me one line out of the two was a day after promo ended which was nonsense. I looked into my line activity on my tmo dot come and noticed the one line was activated 11/22 at 10pm and the other at 11/23 2.00AM, lol almost as if the system messed it up as I never activated one line at 2am etc.. So after much going back and forth on tmobile chat and the service advisor opening a case, since it was escalated higher up they put the 2nd line ( 2nd of the free lines I got at the same time mind ) back to promo.
        Bearing in mind, I had originally called them chasing when the credits would hit, since Ive been paying close to $300 since November 2016 every month . So now, back to square one. Where are the credits? Bloody JOKE if you ask me.No wonder their end of year financials was so high.

        • Bklynman

          I had issue with them too,I wrote a real letter to them,by certify mail.
          Send it to customer service,told them if you can’t help me i would leave for Sprint(yea sure I would). Certify letter would stick out sore thumb now.because everyone tweets,emails,chats. Low and behold my issue was taken care 123.Got big fat credit on my bill. Whenever you have problem with company phone calls,chats,email doesn’t help it,write a real letter to the cs dept,sees what happens. Hope this helps you.

        • Limeybastard

          Yeah I agree, that is something that I learned a while ago, perhaps I should stick to that method ocassionally also.

  • Nittany Lion

    Bill credits…haha…I added 2 free lines to my account and to my aunt’s account back in November when they ran that deal. Both our bills are jacked up, one month you’ll get the credits the next month you won’t. It’s been a headache, anybody who does this deal just be prepared to spend time to fight them when your credits don’t appear correctly on your bill. The tmobile billing system is garbage.

    • Aleks

      I’m on the same boat. I’d like to get a group of customers on the same boat and reach out to corporate about this. This is my exact situation. Read my comment/post above yours.

      • SirStephenH

        Try Tweeting John Legere.

    • JG

      Same. We have been fighting the billing system for over a year on various issues. Now the 2 free lines issue has crept up on us. Was fine for first 2 months. Now the credit it only applied to one line.

      They told us to hold off paying as they were working to credit other issues in previous months. Now we are seeing a late fee. They are getting us on both ends.

      This is why I refuse to do auto-bill pay.

  • Aleks

    Beware,

    Here is my experience……

    Have the original 2 for 100 Simple Choice Plan which is great.

    Added the 2 free lines promo back in December……..

    It jacked up my bill and the lines are never credited. I was told by the T-Mobile Representative that whomever did the change, added those two lines and never selected the promo, therefore, I’m on a backlog of customers who are in line to get that fixed. In the mean time, I have to call every month to get those lines credited and it’s noted on my account. I regret doing that promo and I’m still waiting on those credits to show up without me having to call every billing cycle. DO NOT DO IT!!!!

    BEWARE!!!! YOU’VE BEEN WARNED!!! BILL CREDITS SUCK!!!! DON’T FALL FOR IT!!!!

    • J.J.

      Agreed. Never again!!!!!!!

    • SirStephenH

      We’ve been loving the two free lines deal. We got two free 6GB tablet lines added to our Simple Choice Unlimited plan along with two free LG G Pad X 8.0s and the credits and discounts are working perfectly. Sorry to hear about your trouble but problems are bound to happen in at least a minority of people for any promo. Seems like something they should have fixed by now though.

    • Amee

      Same boat as you. I freaking HATE this right now, and i’ve been with Tmo for over 10 years. This alone makes me want to just leave.

    • Gabe

      My advise is for you to call and ask for the loyalty department they will refund your money and fix your problem, based on my experience. 16 yrs. T-Mobile costumer.

  • Steve

    No wonder you need taxes and fees included because your math skills couldn’t handle anything else. LOL

    Plan is $100 with autopay +$20 access fee for each line. So my 6 lines are $220 a month plus taxes and fees. Not to mention insurance is $33 a month for all lines together instead of $10 each.

    So $270 a month for superior service is well worth it. Maybe stay away from math in the meantime? Wouldn’t want you to hurt yourself.

    • Bklynman

      Ok,let do the math,$220+$33.=$253. Your figures. So you send them $17. extra every month because you feel sorry big red?Do you send extra money to the IRS too? Maybe you should take up math before you hurt yourself.

      • Steve

        Everyone pays taxes and fees. In this case T-mobile has to cover it for you to entice idiots like you to use their crappy network. I can see also by your comments that basic use grammar, commas, spaces and periods is also a struggle. LOL

        • Bklynman

          Ok troll,now go play in traffic.

        • Steve

          Excellent top notch response! You got me there! *yawn*

        • Bklynman

          You are not worth my time troll. Not going to waste my time for a fangirl like you. See around Coney Island Whitefish.

        • Steve

          And yet you keep replying! LOL you so passionate defend the crappy TMO network, it’s pretty obvious who the fan boy is here. You have no leg to stand on which is tap out. Bye Felicia!

        • Bklynman

          No don’t see your ma, here her name is Felicia lady boy.

        • Bklynman

          Your a troll Felicia for big red. You must a use bot program,because you have no account for DISQUS. Felicia lady boy.I wonder how must big red was paying to troll over for them here moron.

  • J.J.

    Look at all these people who are still paying on their “free line”…. Including myself. It appears these “free lines” turn T-Mobile a pretty Profit. (Trump voice) SAD!

    • steven berson

      Im pissed been paying for my “free lines” the last 3 months! I was told i would get a credit each month to off set price, still waiting!

      • Francisco Peña

        I am keeping a running tab on the costs. Each time i’ve called, I’ve been told my credits would all be applied, so whenever they are applied, all the money I’ve paid would be credited.

    • Brad B. .

      Not everyone was actually qualified for free lines.

  • Mark

    I’ve been getting my credits with no problem. Activated the lines on my own from my T-Mobile website.

  • Jesus Rosales

    I wonder if i can get another free line after taking advantage of the black friday 2 free line promotion

    • Mark

      Yes you can.

    • atown7475

      Damn did you even read the article

      • DILAW IDDAHLA

        I read the article twice and no where it mentions this deals stacks on top of the 2 LINES ON US promo which was kicked off for Black Friday. I don’t think you read his comment

    • Lawrence Ferreira

      yes you can

  • nearvanaman

    I thought adding a data line would be a good idea but it seems to be hard to find a device that will work with it beyond the two 8 inch tablets that they sell. Is it possible to put a Tmo SIM in to a “dongle” and use it with a laptop?

    • Mike

      You can use any tablet that has GSM.

      • matt

        You can use an tablet sim in a phone . But using phone sims in tablets won’t work. At least the last time i tried. It just redirects all web activity to t-mobile connect me.

        I’ll try it again tonight

        If you look at the website it says that phones get hd streaming. But tablets still have to use day passes

        • nearvanaman

          Thanks all. The “bill credits” deal for the G Pad and the Samsung ends today. There’s not a large number of LTE tablets that I can find but I have some spare SIM cards so maybe activating one as a data line in advance of picking up an LTE device is the best approach. Didn’t know I could use a data line in a phone. Thanks for the tip.

        • DM725

          I can’t find anything on the deals for free tablets. Can anyone point me in the right direction?

        • nearvanaman

          That ended on Feb 28

        • DM725

          The guy at the T-Mobile store said it was still free. Any flyers or links?

        • nearvanaman

          There was a link on the page for LG G Pad on T-Mo site but that appears to be down now. I was told this yesterday by T-Mo rep on Twitter: “As for the free line promo, that’s a great question, so with the G Pad X that promo actually ends today! That being said I would #staytuned because we haven’t unveiled marches promotions as of yet”

  • OH LA LA

    black friday deal : 2 lines free friends and family , NOT TRUE!! this is bloody nightmare. just tired of fighting with tmo. im on my 3rd billing cycle and still paying for it. class action lawsuit waiting to happen. oh john legere. tmo force? maybe tmo farce.

    • Amee

      I AM ON THE SAME BOAT AS YOU. I’ve been calling since January. They said oh, pay it now. Wait until february, and the bill will resolve and anything “extra” you paid will be credited on future bills. Feb comes and issues still at hand.. and the person who talked to me sounded like they didn’t want to deal with it. so they “credited” me a little bit (around 25$) Bill still high, but thye said it should resolve around march. My march bill showed up already and bloody thing is still WAYY HIGH because my supposedly “free” lines are still NOT FREE. This is beyond ridiculous!

      • OH LA LA

        i try to be patient but some times it’s too much. rude CS people. some don’t have any idea what are they talking about. problem with TMO once you have billing issue it is like hell on earth. lately i’ve been getting call center overseas which is equally frustrating.

        • Brad B. .

          It never actually gets resolved. You just have to call each month and have them apply a credit.

  • Jesus Rosales

    I got the 2 free lines on black friday but they added 2 more extra line. I got charged 2 months for the 2 extra lines. At first they didnt want to refund me but after calling in about 6 times they credit me those 2 months. Im glade everything is fine now.

  • Mark

    I was wondering if I have the 2 lines on us and I’m receiving the credits for them and only one of them are being used. Can I switch and active user Line on my account to count as the free one. Reason being is that it would make my paid line the unused one and I would receive my kickback. The free lines do not receive kickback. Again, I’m not trying to port a number. Just change for instance Line 2 to Line 5 or 6 which are the free ones.

    • Corey Jalette

      No you need to add a new line.

  • stuman19741974 .

    I have a beta DIGITS duplicate line (with unlimited) that the T-Mobile rep said I can dump and convert to a free Tablet line tomorrow when this promo starts. But then I was thinking…does anyone know when the DIGITS beta is ending? And when it does, how much will a DIGITS duplicate line cost? Maybe I’m better off holding on that?

    • MadJoe

      I don’t think you need to dump your Beta Digits account for this promo. You probably got one of T-Mo’s myriad confused, under-educated (in T-Mo policy) reps, I constantly get different answers to the same question when I call back and ask a different rep.

    • Bonedatt

      There’s no concrete date on when DIGITS will end, and pricing is still being deliberated. However, I did notice that there are placeholders on my bill of $10.68 for DIGITS (Duplicate line). It may end up costing as much or mirroring the cost of an additional line on your current plan (don’t quote me on this though).

  • f a

    I am on simple choice plan unlimited everything with 4 lines for $100 + taxes (I added 2 of those for free during Thanksgiving).
    I would like to switch to T-Mobile One.
    Will I qualify for this promotion?How much am i going to end up paying?

    • MadJoe

      Call and find out. Seems like you’re better off adding a 3rd free line with this promo, though. That’s 5 lines unlimited everything for $100. Even with taxes and fees, that pretty crazy.

  • Bait and switch

    Turned out a typical bait and switch. Just $10 credit on a data-only line, not a free line that matches my existing ones with unlimited voice, text and data. Bait and switch, or BS for short.
    I’m on a Simple Choice promo with 2 unlimited lines for $100 + fees&tax.

    • MadJoe

      If you have different services on your multiple lines, like less data, or a data only line, then your free line will mirror the least expensive of your lines. In this case, Data only. Cancel your data only line, then open a new line and get voice, text and data. Then your credit will cover that line. Call back later today or tomorrow and reopen your data only line if you need it. Bit of a hoop to jump through, but if you really want a free full feature line, worth it.

      • Nobody Special

        The advice you gave is a little bit faulty, because if you cancel a line now, or if you have cancelled a line since January 2017 makes you ineligible to get this free line promotion.

        Read the Article again and pay attention to the last two paragraphs:

        “Other details about this promo worth noting is that it stacks with T-Mo’s current offer of two T-Mobile One lines for $100 per month, and that customers canceling a line after January 1, 2017, aren’t eligible.”

        So if you want to take advantage of this promotional deal you have to have kept all of your lines since the start of the new year(period). You have to maintain ALL LINES on your account after you apply for this promotion also. The sales reps may forget to tell customers that they have to maintain all of their lines (forever) or it voids the free promotional deal. So even if you drop lets say a 200mb Free For Life Tablet line…. even-though that line is free, technically it voids the promo deal. I will make sure you read the guidelines carefully, and listen to the reps less. Because everything will boil down to what is in writing and less of what came out of a T-Mobile Reps mouth.

        • MadJoe

          Good to know, thanks.

        • Slight correction. The fine print doesn’t imply maintaining all of your lines forever.

          If you cancel service on one of your lines within 12 months or migrate to another plan, you will lose the monthly bill credit for the free line.

          So after 12 months, you should be fine to cancel some lines. Obviously, two voice lines is the minimum to maintain the promo credits though.

          Also, Alex needs to update the article. Everywhere on TMO’s site, including the link above, is saying that people aren’t eligible if they canceled a line after 02/27/2017 (instead of Jan. 1). They must’ve changed the date in response to people wanting to adjust their plans? No idea there. The date is different though.

        • Nobody Special

          you are absolutely right my friend. Thank you for setting me straight!!!!

  • Lawrence Ferreira

    ok if the 100.00 for the first 3 lines with t-mobile one than whats the 4 and 5 line cost

    • Chris Drudge

      $40 and $20 for each line after that.

  • They_Call_Me_Bruce

    I just called T mobile and the representative told me that I am eligible for the free line even though I received the two free lines in November. I ordered the sim, now I’m gonna sit back and wait for the next phone sale.

  • JNorman76

    Agreed. This is just another example of T-Mo offering a carrot to new customers while pooping on existing ones. We’ve been with TMo for 11 years. This is the straw that finally breaks the camel’s back.

    • MadJoe

      Who are you agreeing with? No one (that’s paying attention, anyway) is saying this deal poops on existing customers because IT INCLUDES EXISTING CUSTOMERS.

      • jnorman76

        The point is that there is no conversion, only addition. THAT’S the issue. All the promos only are available if you add a line. When a guy off the street gets a better deal than me who’s been a good customer for a long time, that’s the end of the line.

      • Chris Drudge

        It includes existing customers as long as you want to add a new line and not convert an existing line. If you have 3 TMobile lines and wanted the 2 for $100 with a 3rd free, sorry. You’re not eligible. Have 3 competitor lines from and want to start new Tmobile service for all 3 lines for $100? Sure. Come on over. Sign right up.

        • MadJoe

          So you’re asking T-Mo to intentionally reduce their revenue from existing customers by allowing them to convert an existing line instead of opening a new line? How much sense does that make? Sure, technically it’s a better offer to new customers, but that’s the nature of the game. New Customers are bringing new revenue to T-mobile so by technically converting one of their existing lines into the free line will make no difference to T-Mobile’s bottom line. Most companies would leave it at that, but T-Mobile chose to give existing customers something they didn’t have before for free as well. I can’t understand how anyone is finding reason to complain about that. Any other carrier would have offered new customers the free line and told existing customers too bad. Check your entitlement at the door.

  • Gabe

    Currently I have the 2 lines for free, never have any problem since day one, credits when on the first month after set up, they end up giving two phones for free (with credits), READY TO ADD THE THIRD LINE!!! My advise is to go to store and make sure that they add all the credits when theyactivate the line or lines.

  • Laurence Nillo Yaranon

    Im planning to do this promo free 3rd line but after reading comments about this bill credits not showing in peoples tmo accounts, im having second thoughts.

    • Brian

      No need to have any second thoughts. Go to a corporate store (not a third party retailer….they look like corporate stores) and they can take care of it. I added 2 free lines to my 2 for $100 SC Unlim Promo (normally $40 per line) and credits came on-time. Sometimes the bill will cut but credits will hit like a week before it’s due so balance will adjust. So, if bill period normally ends on the 26th of the month, wait until the 20th to pay it. If you do #225# on your phone, the balance due should be adjusted.

      Oh, and I am eligible for ANOTHER free line with this promo so will be doing that shortly.

      • Loco Mole

        “No need to have any second thoughts.” For you, maybe. Not everyone sees it that way. Going to a corporate store to take care of the monthly bill is a hassle for many of us, especially if it’s due to the billing system’s inability to handle regular credit affecting many of their customers, not due to a one-off issue. It’s a legit concern for people who want to have second thoughts on taking the promo. Yes, in the long run they would get the credit, but the fight to get it may not justify the benefits, depending on how we value our time.

    • St cloud

      Their bill credit system sucks the big banana, I was promised this on June of 2016 on 2 free Samsung phones, I have to call them every month. Basically for 8 months now, and guess what? Just saw my bill and the bill credits not there.

  • stuman19741974 .

    As for the credits on the Magenta Friday promo, I had added 1 phone line and 1 tablet line on that deal. The tablet credits showed perfectly every single bill since. However the phone credits still have not shown at all (T-Force supposedly looking to get that resolved). But as many have noted, 3 months later, still seems like a cluster for the free phone lines. I’d say go for a tablet anyway this time around.

    • Travis McPherson

      Same except for me it’s the opposite. My Phone bill credit showed but my tablet has not. I have one of John’s executive team working on it this month for me. I want this other phone line but it’s such a hassle.

    • Brad B. .

      I have been waiting since November for them to fix it.

  • Ron Kinsey

    I am on a simple choice plan, with two lines. I wonder if we can go online and get the free line?

    • Weneklek

      Yes you can.

  • Joe

    Now Tmobile is offering two lines for $100 and you can piggyback the free extra line with this promoe.

    Finally a promo better than my 6GB per line 3 lines for $100.

    But you must add a new line. So basically I’m screwed because I do not need a 4th line. They won’t let me get the $100 2 line promo and then add a third free line because I already have three lines. Talked to a rep even.

    Oh well I guess I’ll stay on Simple Choice until something better comes along.

    • GreenMonkeyPants

      same here.
      I’m on an old 2.5GB per line 4 lines for $100. I’d gladly give up line 4 to go unlimited on 1, 2, and 3, but no dice.

      • jj201367

        I have the same plan as you and I love it

      • rcxb

        You can get 5 lines on cricket with far better coverage for the same price.

        • GreenMonkeyPants

          Cost, not coverage is my concern. I don’t even need 4 lines.

        • rcxb

          TMo never seems to be cheaper, even with the worse coverage. The free extra line proves that… Cricket just dropped the price of unlimited.

        • GreenMonkeyPants

          just priced 3 unlimited lines on cricket, $160. On T-Mobile it’s $140. Is that not right?

        • rcxb

          3 unlimited lines would be:
          Cricket $150
          Boost $105

        • GreenMonkeyPants

          Boost = Sprint. No thanks

      • Bonedatt

        I believe you can switch from the SC 4/$100 plan to the new 2/$100 T-Mobile One unlimited and get the third line free. Call again.

  • jmt

    Simple choice 10gb family plan. They told me if I wanted the deal I would have to change my plan. No thanks. Bet if I call back I will get a different answer.

    • Gabe

      You don’t have to change your plan, many of the reps or store salesman they have the same question we all have, some of them know but must of them have to read same info we have. That’s the problem with Tmobile… never have a training program for their employees.

  • People continue citing that the promo isn’t eligible for people who canceled a line after Jan. 1st; however, every page on TMO’s site that mentions this promo states that the cutoff date for canceling a line was February 27th. That should make eligible those who canceled a line between 01/01 and 02/27, most likely those who jumped to the 2 for $100 promo and adjusted some of their lines.

  • Aaron Moore

    Have simple choice 2 unlimited 7gbhs + 2 free lines from magenta Friday, can I add a 3rd free line? I called and they said no but some are posting you can?

    • As written, the offer extends to SC customers, and so as long as you don’t have other free lines from other promos and as long as you didn’t cancel a line since the 27th, there’s no reason why you can’t add a 3rd line. Sounds like baloney to me, unless some critical information is being left out. Given that it’s the first day, there’s a small possibility that you had the unfortunate luck of speaking with someone who isn’t up-to-date on the new promo.

    • Daniel Marchand

      Was wondering the same the fine print says limit one per account but is that one free line total as in if you already have one you aren’t eligible or limit one free line for this promotion?

    • Bonedatt

      I took advantage of the black Friday 2 free lines in 2016, and was still able to add another free one on March 1st.

  • Spring

    Have simple choice with 3 lines. Just add 4th line for free. It was a fast process. Wonder what happens when I cancel my 3rd line later this month. Do I still get the original 4th line free??

    • Unfortunately the answer is “no.” From the fine print:

      If you cancel service on one of your lines within 12 months or migrate to another plan, you will lose the monthly bill credit for the free line.

  • Adampk17

    I have Simple Choice with 4 lines, all with unlimited data. I called and added a tablet. The CSR told me that for a tablet you don’t get unlimited data like you apparently would if I added another cell phone. What I am getting is 6 GB/mo with data roll over, up to 20 GB max.

    Does that sound right?

  • Brad B. .

    This is a bait and switch.