HTC 10 disappears from T-Mobile’s online store, but T-Mo says that it’ll return

htc10tmo

Something strange has been going on with the HTC 10 lately. TmoNews reader Andy and Reddit user spartan_II_117 have been told that T-Mobile no longer sells the 10, and while T-Mo’s site showed it as being on back order earlier this week, it’s now completely gone. However, T-Mobile says that they haven’t stopped carrying the HTC 10.

I reached out to T-Mobile today and was told that T-Mo does still have inventory for online HTC 10 sales. Apparently a glitch caused the HTC 10 to disappear when T-Mobile was changing its status from being on back order, but the 10 should be back on the site in the next couple of days.

If you want an HTC 10 and don’t feel like waiting for it to reappear in T-Mobile’s online store, I’ve been told that you can order one from customer care or visit your local store and get one with direct ship. Another option is to buy direct from HTC, which sells an unlocked version that’s compatible with T-Mobile and is being discounted by $100 until July 31.

Thanks, Andy!

Via: Reddit
Source: T-Mobile

Tags: , ,

  • KOLIO

    The LG G5 has been on back-order as well,since 7-11-16:
    The previous day it was listed @$499,only to return to it’s usual MSRP of $629.99 the next day.
    Fire sale to make room for the LG V20?

    As for the HTC 10,i’ve seen no marketing effort whatsoever to sell it ,stores in my area still don’t have display models,two months after release.

    • Verizonthunder

      Skip the Lg v20. I have been dissatisfied with poor battery life on my current Lg V10. Ill be purchasing a One Plus 3 next week

      • HeatFan786

        OP3 has some issues, so make sure the bugs are solved in the latest update. I am holding off for the S7 because the Note 7 is going to be priced so much higher and won’t offer enough to warrant a $200-$300 difference if the third party market and eBay are concerned.

        • Phone Guy

          But they are going to offer it (Note 7) as a buy one get one shortly after it releases, it appears.

        • Verizonthunder

          With a add on line. Sorry current customers or single line users

        • Verizonthunder

          Not that I was aware of, when playing with my boyfriends roomates One Plus 3. Its slick, responsive, cool to the touch when using dash charging just impressive. Even Cnet touted the phone as one of the top 5 smartphones great on battery life. Love the camera and manual controls. No bugs were noted. Like i said before next week ill be ordering this smartphone. One Plus 3 is only $399

        • HeatFan786

          There were a ton. Battery life was considered mediocre considering it uses an AMOLED screen. In addition, the RAM management seemed to be aggressive. A few other issues to boot I can’t remember off the top of my head, but if you can get that update on your future OP3, you ought to be fine.

        • Verizonthunder

          I always make sure my phone is up to date. I loved playing with the op3 and great price too

      • KOLIO

        No problems when I had my V10,thought it was an underrated phone.
        Admittedly,LG’s build quality is still hit or miss,they really need to concentrate on improving their manufacturing practices to ensure everyone gets a decent handset.

        • Verizonthunder

          My only issue was battery life, thatd all. I use a Zero Lemon battery to get me through most of my day. I want a phone thats great on battery life with cool to the touch charging while gaming. One plus 3 can offer my needs with a nice camera too. I dont care that its 1080p personally I could not tell the much difference

        • PC_Tool

          They had some quirky batteries.

          We had two V10’s and the promo extra battery with both. The batteries varied wildly in how well they’d handle a day’s use. It was ridiculous.

          LG needs some serious battery Q&A.

          (On the decent batteries, the V10 was an amazing device. I came from the G4, which I hated with a passion.)

          Hoping they get their QA worked out and release a new V model with Front-facing speakers.

  • HeatFan786

    I do hope it comes back with a more realistic price point of $499 or lower. With the OP3, Nexus 6P, and other wonderful devices, the HTC 10 at $599 isn’t as an attractive purchase. The S7 and iPhone have tons of purchases despite their high prices because they’re brands that deliver.

    HTC isn’t a brand that delivers because their phones feel like an incomplete experience, which leaves a sour taste in people’s mouths and makes them less likely to return. The HTC 10 is a great phone, but a lot of devices have it beat simply because HTC focuses on speakers and fast updates. Outside of that, I don’t see much upside with the past HTC One M7-M9. It was very similar in the past and people outgrew them. The Camera always needs an update and ends up having some hiccups.

    • KOLIO

      Try $679,definitely not gonna convert many users from Samsung/LG/Apple at that price w/o any unique features to set it apart from the crowd:
      Glad there’s JumpOnDemand,making the MSRP painless for those who switch phones often……………

      • HeatFan786

        Oh I was going by unlocked prices more or less especially with that HTC 10 sale going on. I would be more receptive to paying more for a LG G5 or HTC 10. Both are having abysmal sales.

        • KOLIO

          Gotcha,forgot about the $100 off promo @ HTC.
          You’re right though,still overpriced,even w/the discount,with comparably equipped phones priced much lower………

        • HeatFan786

          It’s up to consumers to be smart now because HTC can learn a thing or two about undercutting other flagships and reinventing itself. Nothing wrong with competing at a OP3 price point rather than a S7.

    • George Salcedo

      HTC runs Android smoother then LG and Samsung, people fail to realize just how fluid HTC phones operate with Android. Samsung phones still lag sometimes and my LG is buggy as he’ll at times. Price wise though HTC needs to compete, way too overpriced.

      • HeatFan786

        That’s more or less in line with the timely updates. HTC and the Nexus offer the fastest updates by far. The software is pretty bland for both though. The S7 isn’t too buggy like say the S4 or S5. LG is utter trash this generation.

        • Alex

          i have the galaxy s6 and the wife the s7 and they run really smooth and like HeatFan786 said they deliver awesome phones

        • ant

          Bland is good imho. Less bloatware the better. I’ve only handled the S7 Edge for a little bit and it does seem pretty slick. Samsung has gone a long ways from their cheap tacky looking phones of the past. LG is definitely not doing well from listening to all the bad hardware issues my friends have had on their recent devices, which is a little surprising since I really liked the Nexus 4 and 5 phones I had.

        • HeatFan786

          The Nexus 5X is fine. They got carried away with the G5. I am surprised the V10 has a major issue I vaguely remember about and people saying be careful when you purchase one.

      • Allen Alberto Enriquez

        George, I have to highly agree! I have a killer LG V10 since it first hit shelves in stores with all the cool gezmos. It took me within 4 months to realize my super power user experience affected the performance on the IU, so much I had to manufacture replacement! My first bad experience with samy (Samsung) was my last horrible one never since that.

    • ant

      While I think the HTC 10 and all phones in general are overpriced nowadays with OP/Nexus/etc available at lower prices, the 10 is a really good experience. I just got mine after using the M9 and OPO before that. The 10 has improved in so many ways over the predecessor and has a top of the line DAC/Amp in it that blows away the competition if you care about headphone audio. It’s seriously really great. The camera is improved too and software is smoother than anything I’ve used before.

      • Acdc1a

        I’ve played around with the 10 and I still prefer my original Nexus 6. Everyone has their own preference for phones but I do believe that perhaps you’re just brand loyal…not that it’s a knock on you because many people are. This phone could have blown everyone away with a $399 price tag and instead HTC blew it.

        • ant

          I’m definitely not brand loyal. I jump from phone to phone all the time. :) The only loyal brand I’ve mostly stuck to were the Nexus line of phones until the Nexus 6, which was just too large for me. I agree that they probably should have gone with a lower price since they’ve not done so well in the recent past in sales, though. My point was that it is personal preference. I am a big audio guy so the HTC 10’s emphasis on having a great audio experience set it apart for me. If it weren’t for that, I probably would be using a OnePlus 3 or an S7 or wait out til the nexus line comes out again, if I was going to upgrade this year.

        • Kaulana1989

          Axon 7 is a way better phone have you seen it it has all the specs and better than the HTC10 it has the HD audio

        • ant

          Ive only seen a little bit about it but yes this definitely looks like a stellar device especially for the price. Any experiences with ZTE phones in the past?

        • Kaulana1989

          I would buy it it’s $400 unlocked plus Newegg is giving you a free $200 headphones when you order from them and it ships out July 27th gold model grey model ships out August 17th

        • ant

          That’s a good deal. Definitely not the type of headphones I am interested in any way shape or form, but probably resellable. :) I may consider getting it for a gift to my dad who’s an audiophile and in need of getting rid of his windows phone. :)

        • George Salcedo

          Price wise it’s better but HTC phones run pretty smoothly, I will likely get an Axon 7 based on price but if the 10 was similar price I would always go HTC

      • HeatFan786

        Well, as long as you’re happy and can afford the extra bucks, that’s all that matters? It’s a solid phone, just like you said it’s overpriced.

        • ant

          I didnt pay full price for mine. I got a presale discount price on it + $100 HTC upgrade credit + sold my old phone. That said, I think Apple/Samsung/HTC/LG devices are all overpriced. Apple and Samsung can survive on marketing and branding for the time being, but as more and more OnePluses/Alcatels/ZTEs/Blu/Motorola etc keep coming out with more and more powerful affordable devices, I think their reign is going to slowly end unless they price a bit better too. Competition is good. :)

        • HeatFan786

          That’s still paying $599 more or less, it’s just dividing it up with difference sources. $499 with the credit isn’t bad if you came from the M9, but the M9 values tanked so much that it offsets the $100 credit. Apple is only worthwhile because of their single core benchmarks, iMessaging, and customer service. Outside of that, there isn’t much value since there are substantial hardware disparities.

          Samsung is ahead with the hardware quality. As for the small brands, they’re going to take a bit to get their bases up because people want software support.

        • ant

          Im curious. Why do you think Samsung is ahead of HTC/LG/Moto on hardware? From everything I’ve read and seen, all the flagships have pretty much the same innards minus a few things here and there, and HTC/Sammies have unibody metal designs — well samsung has a glass back not metal back, but still high quality design choices. Samsung’s got the slightly better camera, HTCs got the better audio, LGs got the module-design, Moto’s got lower price point and customizations.

          Besides, that I agree with you that the small brands will definitely need to improve on software support but I think over the next few years will be an interesting time to see if they will make a big impact or not. They have the backings of Amazon and Best Buy selling and featuring their products, so it’s not that crazy I think.

      • Allen Alberto Enriquez

        Thank for sharing it’s delighting to hear it’s software is going feather! Their is so much more things that can be integrated into it! When I was using my friends m9 I was shocked the software was beyond what I seen on the internet, because I noticed it was under looked as a low profile smartphone by quite a bit a people.

        • ant

          I was pretty surprised too. I had been primarily using Nexus phones and before the M9, using the One Plus One for a short period of time and almost always root/customize my phone a lot, but for whatever reason the HTC Sense is so light and very close to vanilla that I kept it pretty much stock – I disable blinkfeed though. I rooted it for certain apps that I use but I left much of the stock phone intact which isn’t typically something I would have done in the past with previous Samsungs, HTCs, Apple and even Nexus devices I’ve had.

        • Allen Alberto Enriquez

          Fascinating! Blinkfeed gets really crazy!

  • wintercold74

    I currently have an unlocked HTC 10 phone and let me tell you this is the best phone I’ve used so far and I am coming off a Samsung s7 edge. I love the built and software, camera is great and the audio is fantastic specially with an hi res headphones. I also had an iPhone 6s plus and a nexus 6p and they are all excellent phones. I just prefer the HTC 10 a bit more, I love listening to music and HTC nail it with the audio and adding the 24bit DAC.

    • Allen Alberto Enriquez

      Wow that sounds very appealing! I was hoping to hear it from someone coming from the likes of samy (Samsung) since they are part of the world’s best top 10 phones.

      • Barnett!

        Same here. I ditched my s7 and love my 10. Everything overall exceeded my expectations with it. The only thing that I would put as a downside from the s7 is standard auto point and shoot with the camera. Dig into the details and manually set your camera up to how you usually shoot and there’s no let down whatsoever… HTC has changed my mind about them from the standpoint of the m9.

  • Joseph L.

    I’d buy the HTC 10 if it were $599 or less.

    • It is when it’s on sale.

  • Oscar Bolans

    I recently switched from a S7 to the HTC 10 and I am extremely happy with it. It is definitely smoother, HTC’s software implementation ia just superior. The sound on my headphones is just remarkable and I like how easy it is to hold. I wish it would have an even better battery life but quick charge 3.0 makes it easy to get extra juice.

    • I agree. The problem for me is the camera and inferior reception. Oh, and price & not being able to get one in an actual store.

  • Oscar Bolans

    For those trying to compare the HTC 10 vs the S7 check this out, https://www.youtube.com/watch?v=tS3NLCPK4NI

  • Botiemaster

    So, does the HTC 10 have the weak antenna like the HTC 9? I was thinking of upgrading. Right now two samsung phones – a prime and avant owned by family- have superior reception and can pick up 4G LTE signals much easier than my far more expensive HTC 9 phone. I have done extensive experiments to prove this and I must say this truth is frustrating. I don’t know if HTC is cheap or if it’s a metal vs plastic thing, but I know this: A samsung is not out of the question for me when I upgrade.

    • KEVIN BRAGANZA

      I have an HTC10 and yes it has very weak antenna compared to my HTC One E8.

  • TheCudder

    Went by the T-Mobile store today to compare it with the LG G5…only to discover that they don’t carry it in store. Pathetic.