T-Mobile announces Smartphone Equality, loyal low credit customers can now get great deals too!

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John Legere took to YouTube in his very first Vlog to announce a new and exciting Uncarrier initiative. Unlike other moves, it’s not just about new plans and new offers. It’s about changing part of T-Mobile’s business practice in a way which will improve the experience of being a T-Mobile customer for the loyal subscribers. Especially those with low credit.

From next week, regardless of how low their beginning credit is, customers who make 12 straight monthly payments without skipping any will qualify for the best pricing on devices. That includes $0 down on the newest phones, with no interest and no credit check. In the words of T-Mobile’s CEO, this is putting the relationship with the customer above their credit scores.

“Ultimately, this initiative will lower the barrier for millions more Americans to get a smartphone – the most transformational technology in our lifetime. At a time when mobile connectivity is sweeping the globe, the United States ranks a miserable 13th in the world in terms of smartphone penetration − behind a dozen countries including Australia, Ireland, Israel and Saudi Arabia among others. There are more than 100 million American adults who don’t have a smartphone according to data from Pew Research and the US Census Bureau. That’s 100 million too many.”

Legere’s view is that in today’s modern world, the smartphone isn’t a luxury anymore. It’s much more than that. It’s the way most people keep in touch with their friends and family, and with what’s going on in the outside world. It’s a necessity for many.

UPDATE: This applies to prepaid customers too. The official press release states the following:

Even prepaid customers can get the same deals with our wildly popular Simple Choice postpaid plan. And loyal customers get immediate credit for their relationship with T-Mobile − which means many existing customers will immediately be eligible when Smartphone Equality kicks off on January 25th.

Are you affected by this move? Does this give you access to better devices than you had previously? Let us know in the comments.

Source: T-Mobile
Press release: T-Mobile Investor site

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  • monkeybutts

    the press release said it includes prepaid customers thats huge.

    • After they’ve paid on-time for 12 consecutive months and migrate to a post-paid plan.

      • taron19119

        Where u get mirgrate from

        • thepanttherlady

          http://investor.t-mobile.com/file.aspx?IID=4091145&FID=27194432

          “Pay-As-You-Go and mobile internet plans not included. Device pricing $0 down + 24 monthly payments. If you cancel wireless service remaining balance on phone becomes due. 0% APR; O.A.C. Taxes & fees additional. Qualifying postpaid service required for device financing.

      • TK – Indy

        = a postpaid add, but a prepaid loss. Postpaid ARPU > $50, Prepaid ARPU < $40. Smart dice roll.

  • Nick Sutton

    How about if someone has been a MetroPCS customer?

    • Don’t think that fits the qualifications. You would need to be a T-Mobile customer. MetroPCS customers are “technically” not T-Mobile customers.

      (yes – I know T-Mobile owns MetroPCS)

      • Nick Sutton

        I figured so. My sister has MetroPCS and I’ve been telling her to switch to T-Mobile as there’s some Windows Phone she wants.

    • JoeDaniel

      Technically that makes you not a T-Mobile customer, unfortunately, even though they’re under the same ownership.. but even going to T-Mo as a new customer, you still may be able to get $0 down.

    • SB

      No

  • elite

    So if I’m a prepaid customer paying $50/month how do I qualify for $0 down?

    • beyondthetech

      Pay on time for a year. As early as your one-year anniversary, walk in and pick out a device of your choice.

    • SB

      12 months of tenure and then switch over to postpaid

    • Jerry

      For prepaid is it tmobile prepaid of metropcs?

  • brook

    anyone else notice the starbucks cup sitting at the perfect angle to see the logo?

    • beyondthetech

      Be right back, gotta get a latte. Just got thirsty for some reason.

    • monkeybutts

      this announcement was brought to you by starbucks, now with free T-mobile wifi calling /s

    • Cruise Guy

      Yes, I was going to comment on that. It was “perfectly” placed. I am wondering where that relationship is going. That was glaringly obvious and funny the push for Starbucks.

    • Mike

      Good catch! Maybe because it is two Seattle area companies?

  • JoeDaniel

    love this! This is why I stay with T-Mobile… hopefully this will one day carry over to tablets as well!

    • Joshua Jones

      This applies to tablets

      • JoeDaniel

        awesome!

    • Cruise Guy

      Tablets even have a better deal. They were giving out a shitty but free tablet, or you could add data that matched your plans data for $10 per month. I have 5 GIG of 4G LTE data for $10 per month on my tablet. That’s pretty good.

      • JoeDaniel

        I want to do this with an iPad Air 2 :)

  • taron19119

    T-mobile prepaid is starting to look good

  • So this is just a better (easier) way to qualify for some kind of financing. This isn’t going to get me a device or plan cheaper?

    • taron19119

      Nope

    • This is what I was thinking. I get so irritated with this. You can go to Best Buy and all these other stores and they’ll “offer” you a discount on a phone, .if you sign up for a new contract (obviously for new customers), or a contract extenstion. However, T-Mobile has started selling phones off-contract, but with a EIP. Sure you can buy it without the EIP, but the point still goes is, why aren’t their discounts on devices off contract? We can buy tablets discounted, cameras, etc. This is during regular sales or Holiday sales: Chrismas, New Years Time, Black Friday, etc. So why can’t the same go for smartphones? especially when we’re hearing they only cost $200 or so dollars to make, but they charge us like $600 for it. You pay $0 down, but you get a hefty monthly installment, not really helping in my opinion. To me, I rather pay it off at purchase and not have to worry about it, and it would be nice if as loyal customers we could get discounts, it could be $50. Heck Cricket offers $50 discount to their non-contract customers for paying their bills on time after 12 months. Why not us?

      • Adam

        Try eBay. T-Mobile will always be more expensive because you are paying for the convenience of walking into the store.

        • El_Chuletas

          You are paying for a brand new phone with warranty , rather a used phone with no warranty or even refurbished on ebay not for walking into the store

        • Adam

          A quick look at eBay shows 77K of the 215K listings are for
          new phones. My personal experience is that some are priced higher, while others are priced lower than the T-Mobile store. My daughter just bought a one month old (assuming seller was honest) iPhone off eBay for $200 less than T-Mobile. Under the AppleCare FAQ, the warranty is transferable. The last new phone a bought was a Galaxy Avant, $30 less at Wal-Mart than T-Mobile in store (online
          was lower). I think T-Mobile store prices are average, so
          you want easily do better with a little shopping around.

      • KingCobra

        If you want real discounts on phones then you have to start shopping online. eBay/Amazon/Swappa/Craigslist. The retail stores never really offer good discounts on the true cost of phones.

      • Stefan Naumowicz

        Prepaid phones (which are exactly the same as their postpaid versions) are usually much lower in price, and on top of that often go on sale

      • Jonathan

        Two reasons:
        A: Resellers get a kickback for selling contracts, not phones.
        B: They don’t really have to. Everyone would kill for the latest iPhone or Galaxy. The demand doesn’t call for blowout sales like they are for, say, televisions
        .

        • Oh, I know that. Especially the 1st one, but if T-Mobile is truly being “uncarrier”, this move isn’t as “uncarrier” as they truly could be.

        • Cruise Guy

          Its extremely un carrier. Stop looking for everything from nothing. Or get a job at T-Mobile and then tell them how to really be an “uncarrier”. Its just ONE pain point that they are tackling. They are just doing one at a time. Bravo T-Mobile.

      • Jose M Gonzalez

        you only get those discounts at best buy cuz you’re signing a new contract which means you’re forced to keep the service at a level that they want. t-mobile let’s you get one of their devices without a contract. that means no termination cost if you decide to leave you’re only responsible to pay for that device. why is $20-$27 a month considered “hefty”? also how do you expect them to give you such deep discounts? apple makes an iphone for $200.10 then sells them for $649~. last i heard t-mobile and other companies were having to take a loss to offer the iphone in store that’s only made up buy signing up new customers. if you really wanna change this complain to the manufacturers of the phone you wanna buy. they’re the ones making the profit off the phone you buy.

        • I mentioned you’re signing a new contract. That’s not the point. I’m saying, why not give discounts for off-contract devices when we are a non-contract carrier? If we’re being “uncarrier”, why not? They’re already spending money to make “uncarrier” moves. So for loyal customers, why not offer small discounts for our smartphones? And I’m not really complaining, etiher way, I’m going to get my phone. The simple question is, why not? Cricket does it, why not T-Mobile? We are trying to change the industry, that’s what John Legere did say, why not start a change there? It’s a “standard” that could be changed, why not change it? In a sense, that is a pain point, people get discounts on contract, but not off-contract, why not change that?

        • Brady

          People AREN’T getting discounts on contract bro. Let me repeat. THEY AREN’T GETTING DISCOUNTS.

          Think of Total Cost of Ownership. A contract customer at AT&T paying $199.99 for an iPhone 6 on contract, pays $2119.99 over 2 years for unlimited TT and 3gb of data. A T-Mobile customer paying $0 down for an iPhone 6 OFF-Contract with the EXACT same plan pays $2089.92 over 2 years.

          Who’s getting the discount now???

        • aaron

          you should compare att next with att contract plan…in your case i will go with att cuz its $30 for a year way better coverage.

        • Also, you speak of Apple as if it’s the only smartphone manufacturer out there.

        • Jose M Gonzalez

          i merely used apple as an example cuz nowadays almost everybody is dying to get the new iphones. we’ve all seen the lines.

          as i mentioned before on contract you get those discount cuz they lock you into a contract that guarantees them 24 months of someone paying a bill, service fees, late fees and so forth. most times they have fine print that says you must maintain a certain level of service meaning you can’t switch plans or you must choose a “qualifying” data plan. so they make steady money off of an “on contract” customer therefore making up the “discount” that they lead you to believe you were getting.

          as for this move it’s more about offering all phones to all qualifying customers. this means john doe with a shitty credit score can walk into t-mobile and depending on his credit, not have to pay a down payment. for some ppl that’s a problem. that’s why they stick with safelink aka “obama phones”.

          as for a loyalty discount it’d be nice. even if it was just a $50 in store credit. but i doubt they’d do that. imagine how much money they’d lose. these uncarrier moves are an effective tactic to drive up profits. yes they’re giving us all these perks that save money but they’re also bringing in even more customers which ultimately means more profits for them. these are only lil incentives to tempt ppl away from the other carriers. if they were to make a real uncarrier move, say like a real discount that benefits the customers, then they’ll actually be able to become one of the top 2 or 3 carriers.

        • I mean maybe it could be possible. Republic Wireless sells the Moto X line always $100 cheaper than other carriers get them. Maybe there’s deals that could even be made with particular manufacturers to sell smartphones a bit cheaper. I would like for us to think outside of the box. I mean it’s like we’re accepting standards when the point of T-Mobile’s “uncarrier” is to break barriers.

      • Cruise Guy

        Why does everyone always want a “handout”? Hook me up! Give me a deal! The phone carriers pay almost as much for the phones as they sell them for. One should not expect these back alley deals. The phone prices are accurate for what the carriers pay so just look at the value you get from the service/ coverage offered and the price of the plan and go from there.

      • Jonathan S. Flores

        lolz, there is cheaper phones $100 for the lg 90. what you saying is like you want a bmw for a discount, cmon man buy what you can afford, if you think that $27 is hefty then get a phone based on your budget maybe $4? and don’t reply saying i got the money for it, because if you had you wouldn’t be complaining ps. obamas phone are free i herd

      • Professor

        Wow you’re almost there bro!!!! Keep thinking about it! They don’t discount the phones because…. They don’t create the prices! The services are cheap and you choose the phone you want. The prices come from the manufactures. T-Mobile pays the same price as you do. Apple doesn’t give discounts to anyone… So Verizon handing out millions of free iPhone 6’s is a ploy. It says it’s free but in all reality you’re paying a higher price in services. The cost of the phone is hidden. T-Mobile just makes it transparent. This will eventually lead to manufactures lowering the prices of their flagship phones. They already have made some cheaper devices for this exact reason. This is T-Mobile 101 ;)

        • Android_God

          if you think t-mobile is paying the same cost we are paying for the phones and not making any profit on it you are absolutely insane

        • Brady

          Of course there is a small profit but I’ve seen some of these numbers and it’s much smaller than you think. When you add shipping costs to the store or customer, you basically end up pretty darn close to a 3-5% profit margin on the actual device. Obviously it depends on the device but ya, you’d be surprised how much they DON’T make on one. Then what about factoring in those people you don’t pay off their EIP? Add that cost back into it and that profit margin shrinks even more!

        • Android_God

          Apple absolutely give discounts you moron. They just happen to be smaller than the other manufacturers

    • Adam

      At current interest rates, zero interest financing is no great deal for consumers. I saw some data the consumers are more willing to let their home get repossessed than their cell phone, which is probably the real reason T-Mobile is willing to do this.

      • Cruise Guy

        Bingo Adam. You are the smartest person on here. That’s the entire key. People will give up their home/ car/ probably their children before they will give up their phone. So because people have this flawed value system it works perfectly for the mobile phone market. Even if they aren’t willing to pay their old school loans and have miserable credit they “gotta have” their phone and will usually pay it.

  • 21stNow

    What’s the purpose of saying that you include prepaid if you have to convert to postpaid to take advantage of this? That means that in reality, prepaid customers are not included.

    • Stefan Naumowicz

      I think they mean prepaid customers’ monthly payments will count towards them achieving loyalty status if they decide to convert to postpaid and finance a phone

      • 21stNow

        I get that. However, I have certain lines on prepaid for a reason; I like prepaid service. I just think that it’s odd that they want to require “on-time” payments from prepaid customers to take advantage of EIP financing. By the definition of prepaid service, you could never be “late” on a payment for it anyway. It’s an attempt to make customers “sticky” without contracts.

        This is an observation, not a complaint. I’m not moving those prepaid lines to postpaid regardless of financing offers.

  • KingCobra

    Looks like they’ve found a way to show some good will towards customers but at the same time help increase device sales and possibly lower churn. I’ve encountered some of the lower credit customers complaining about how prohibitively high T-Mobile’s down payments are on EIP. Something like $400 just for an iPhone 6 after tax. Many even left because VZW/AT&T made it cheaper to upgrade to the latest device than T-Mobile.

    • Cruise Guy

      And those customers who jumped to a lower upgrade/ entry fee will still pay buckets more per month on VZW/AT&T in the long run. But this is why they continue to have poor credit. They go for the cheapest “deal” or way in even if it costs them 2x as much in the long run.

    • meh

      Lol they’re paying that money one way or another. You either pay a high down payment or a higher monthly bill. I like to pay more at one time than pay high bills long term.

      • Mike

        To me its one in the same since it is interest free. Its just a matter of pay me now or pay me later.

        • Yes!

          Exactly!!!! That’s what people don’t understand lol. Believe me I was a call center rep a few weeks ago till I got promoted. This will eventually lead to the manufactures lowering the prices of their flagships. Eventually people will see how ridiculous it is to pay 600 for a phone every year and the manufactures will have no choice but to lower prices.

        • Mike

          To me price doesnt matter as much because im on Jump. Even when I got a new phone, I didnt even need to use a Jump. The phone was worth more than I owed on EIP.

    • Android_God

      if one can’t afford $400 down should one even have a smart phone and data costs if they’re that broke? Nothing worse then one who is broke with a sense of entitlement.

  • Jerry

    I believe that, a year ago I had to pay like 450 down for a smartphone i got. Now I went to tmobile and only paid 66 bucks for the Z3

  • hanfeedback

    Hope this works out for them. But the reality is bad people don’t just “catch” bad credit, they have it for a reason.

    • thepanttherlady

      Agreed, however, sometimes circumstances beyond ones control happen that result in bad credit. A customer shouldn’t be “punished” forever because they once had bad credit. Establishing better habits to prove their credit worthiness should be recognized.

    • zOMGLOLROFLMAOz

      Its probably to push out jump plans. I saw what you did there John Legere…

    • that lime green

      Sure, these are traditionally risky customers. But the two important things to note are
      1) they’re rewarding loyalty (important for improving churn), and
      2) they’re removing most of the risk by giving this deal to customers who have paid on time for 12 months in a row, which means they’ve got good enough credit in T-Mo’s eyes.

    • Andrew Singleton

      true, but tenure means more than credit IMO

      • Roger Sales

        Absolutely, because it means you’re not going anywhere.

    • Roger Sales

      or like in my case, had no credit(which is just as bad as bad credit) and even after you obtainmgood credit, you still are looked it as a risk even when you’ve been with the company over a year and have never not paid your bill. A lot of young people don’t do credit cards and aren’t necessarily a risk, just look like one on paper.

      • skywalkr2

        Same with foreign workers coming to the US. Have no credit, but in many cases have great incomes.

      • Brady

        Not knowing what your credit behaviors are like MAKE you a risk, even if you have full intentions of being a great customer. It’s the NOT knowing that scares them. There are plenty of great ways to build credit without using awful high interest credit cards.

        Go to the bank and open a certificate of deposit for $1000 and collect 2% interest. Then ask for a personal loan for $1000 secured with the C.D. Make payments for 2 years on 6% interest. You only end up paying 4% interest on a $1000 loan which is usually $20-$30 bucks. Best thing about it? If you decide you can’t make payments anymore, withdraw your C.D. and pay off the loan.

        Risk free credit building. Wish the young people of today tried stuff like this instead of just giving up. It worked great for me.

        • 21stNow

          It would be better to get a credit card (regardless of the interest rate) and pay the balance off each month. Paying interest just to establish credit is worse than just setting the money on fire.

        • Brady

          Nope, according to Credit Bureau standards, not maintaining a 30% debt to credit ration actually harms your score. Getting a credit card and paying off the balance every month DOES NOTHING for your credit because no balance is carried over for debt to credit ratios.

          Creditors WANT to see you pay interest because if they can’t make any money off of interest payments, then your not a desirable debtor.

          I worked in finance for along time. So let me add, having a good credit score doesn’t not mean you are financially “wise”. Just like having a bad credit score doesn’t mean you are financially “stupid”. It just simply measures your likelihood to repay loans and the risk that comes with it.

        • thepanttherlady

          Carrying a balance and to incur interest for a creditor is not a requirement for a good score. FICO scores are based on utilization at the time a trade line is reported.

          I can leave a $10 balance on my credit card at the time the statement cuts and pay it off in full after it reports to the CRA’s and prior to the due date and not only get the most out of scoring but avoid paying unnecessary money to someone else.

          ETA: My first paragraph is a little misleading. Utilization is not the only factor in a FICO score.

        • Brady

          Notice I said CREDITORS want to see you pay interest. I never mentioned FICO scores were determined by them. As a banker, I’d much rather see someone carry over balances and make payments, than to just pay them off every month. Why? Because I know I can’t make as much on those that pay off every month.

          FICO states that people with higher scores tend to average a 7% Debt to Credit ratio. Are you telling me you have a $142 credit limit and thats why you rollover $10?

          Also installment loans help create debt diversity which is also another weighted metric in the FICO scores.
          Even so, getting your creditor to report $10 a month every month, seems like way more of a hassle, all to be worried about paying interest on a credit card. Skip the credit card, and use an installment loan secured by a C.D.

          The TYPE of debt IS very much involved in FICO scores. 24 on time payments on an installment loan is MUCH better for your score than $10 balances on a credit card that gets paid every month.

          Using your method, your FICO score is based on a $10 payment every month because that’s all the bureau sees when the credit agency reports. As a banker, I could care less about $10 payments when looking at a car loan or home mortgage application.

        • Brady

          Anyway, this is such a stupid discussion in light of the article. Have a great day all. #magenta

        • thepanttherlady

          You did. You also stated the CRA’s “according to Credit Bureau standards, not maintaining a 30% debt to credit ration actually harms your score.” which is incorrect.

          In answer to your question, I let $10 report on a $1k limit card. Why? Because I have the cash to pay for the items I purchase so it is unnecessary for me to carry over more than necessary for reporting purposes.

          Additionally, if I make a $990 payment right before the statement cuts, that is what reports to the CRA’s, not the $10 payment I make after reporting.

          35% of ones FICO score is made up of payment history, 30% is based on amount owed and 10% is based on type of credit. It is also possible to build an excellent credit history and score on revolving lines of credit alone with no installment loans in the mix. Does internal underwriting of a creditor put more weight on this? Perhaps but it isn’t necessary. (YMMV)

          While I appreciate your thoughts on this subject, I’ll stick to what works for me and let my money earn me money, not my creditors. :)

        • Brady

          Also, credit cards actually change spending habits regardless of when they are payed off, whether its every month or with a balance. Many, many studies show that when using a credit card as opposed to cash, consumers spend over 6% more per transaction.

          I’ll go back to that 4% interest on the small personal loan.

      • hanfeedback

        I can understand no credit, bad credit is bad credit for a reason.

    • Noor

      I disagree. Being a young college student, I’m treated like crap even though I’ve had the account for like 8 years.

  • YABD

    We need better coverage outside metro area. What I am going to do with a smartphone without service?

    • Mike

      TMO will have 300 Million POP’s covered by end of year.

    • El_Chuletas

      Switch carriers too easy!!!

      • skywalkr2

        It is a problem. I switched to TMO because of price, but then found out the phone is a brick when driving ANYWHERE on a highway.

        • besweeet

          I’m sure T-Mobile reads these comments. You guys should at the very least post some ZIP codes.

        • skywalkr2

          In my case I live in 19425 which is well covered in Philly metro… however taking the Pennsylvania turnpike to HWY 70 clear through to St Louis… the Coverage is miserable. There are obviously patches that work, but it is nearly impossible to have more than a few minutes conversation because of the constant drops.

        • besweeet

          Is it the coverage or service performance that has issues? Shouldn’t be without at least a 2G signal the entire drive.

        • skywalkr2

          You would think. The maps show as much, but it just isn’t true. You lose VOICE coverage. Forget about any data. Last 3 phones I had Note 3, LG G3, and now Nexus 6… all 3 cannot do any data unless i am in a 3G/4G area. Anything less and it just doesn’t work at all… but in this specific case … its VOICE coverage that is spotty (data is pretty much completely missing).

        • besweeet

          So it’s been like that for a while then? I wonder if the 2G > LTE upgrades will help. I personally don’t recall having voice issues on 2G, but rarely issues on HSPA+, and even more so on LTE.

        • skywalkr2

          Right i never have issues on enhanced 3g/4g. However once it goes down to EVDO (or whatever you call it)… I have massive issues.

        • Mike

          All GRPS/EDGE will be LTE by mid 2015 and 300 Million POP’s covered by the end of 2015. If you can wait, it will be amazing. If you travel alot for work and what not, then it makes sense that it may not be the best for you currently.

        • Romdude

          Tweet Legere your zip code, it seemed to work for some people.

    • Romdude

      I agree with the others, if you constantly leave the metro area, switch carriers. Now if you only go out once a year then grab a prepaid verizon phone, there you go, problem solved.

  • Aurizen

    this is good, I hope they give genuine discounts, not subsidies, but discounts based on I suppose credit, and length of customer time at T-Mobile maybe 25-30% would be decent.

    • Wow

      Lmfao educate yourself.

    • cmonson25

      discounts off your credit history? that’s not how businesses work lol.

      • Huh What

        Happens all the time in other industries involving your use of credit actually.

      • Aurizen

        Precisely why its very uncarrier :D

    • Brady

      Ebay has some GREAT discounts ;) MSRP is nothing new.

    • Romdude

      I don’t think they make much out of the phones to begin with and you are already saving on the 0% financing which could be 12% to 18% if you used a credit card.

  • TK – Indy

    I thought that they already did this? None of the others has even asked about credit stuff when ordering after being a customer for 1+ years. (And I have had them all at some point.)

    • Andre Dionne

      It was 3 years before this. And with any of the carriers, they don’t ask about doing a credit check again, they just run it with your information again. I know because when I got my M8 last year, I still had to pay over $200 up front for it (was only with T-Mobile for a little over 2 years at the time). And this has only recently become more relevant with the financing plans carriers offer instead of subsidized costs that didn’t change with credit (instead relying on deposits for low credit customers).

      • David J Delgado

        They don’t rerun your credit, they base it off your pre-existing credit rating, and your account status. I have seen A credit customers go down to a D quicker than you can blink because they begin defaulting on payments, get suspended, etc. Realistically, T-Mobile has been doing this for a while now, but now it is more upfront and broadly available and they’re skipping the “pre-existing credit” part.

      • aaron

        you must be credit class D or some other things. most less-qualified ppl are like credit class C, which is 0 down after 1 year service anyways..

        they dont check credit twice, its just based on the initial one.

  • Paul Lu

    I have been at tmobile seven years and i really like TMobile data plan compare to other more cheaper.recently I just found out TMobile change My classic plan to unlimited TT 25 plan
    my original has two line family plan mine with unlimited lte and 5g hotspot and two weeks ago i just add data paln to my wife with 5g tmobile only charge me for $84 each month that is really good deal.but now they change my plan without inform me and My hotspot from 5g
    To 3g my wife drop from 5g to 3g also each month pay extra like $8 dollars.
    I called TMobile two times want my old classic plan bACK but they refused said in future all classic plan Customer will change because TMobile doesn’t have classic anymore
    now I want to know are anyone have same experience like me or they just fuck me up.

  • Mike

    I wonder if this is a cost cutting move to save money buy getting out of the credit check business?

    • No conspiracy

      Ahhh no normally when you credit check in bulk there is a monthly fee not per report basis.
      Correct if I’m wrong anybody but I can’t imagine TMobile would pay per pull.

      • Mike

        Exactly. Maybe to cut costs, they are going cut credit checks all together to not have the monthly cost

        • Yet again

          TMobile isn’t going to get rid of credit checks completely. This feature is just over riding tmo existing credit pull after 12 consecutive payments. How would they determine eip for existing customers that haven’t paid on time or new customers who haven’t even made a payment? Credit checks are desperately needed to keep TMobile operating.

        • Mike

          If they only check initially, they can still negotiate lower cost with the credit check provider by need of doing fewer checks.

        • Hmmm

          Thats not how monthly credit check companies work though, it’s typically the same fee regardless how many checks are done.
          Not only that why would TMobile get rid of a cheap safety guard that is pretty effective at rooting out people that won’t pay?
          Besides how would TMobile know how many credit checks that were going to occur from new customers to even negotiate?

  • Omar Boyer

    I want to go back to tmobile since im going to mexico next month but who knows how much att is gonna charge me to cancel 2 lines haha ,tmobiles free international data is sounding real good right now since atts passport plans are crap!

    • 9to5Slavery

      It is very good. Used it to go to Toronto and man those 3G speeds load faster than what was said 128kb. Got its job done! Although opera browser was used to help things move quicker and the adblocker or host ad blockers were best!

      • Omar Boyer

        I heard speed varies by country i had a friend use tmobile in Colombia and mexico she told me in colombia speed was decent even at 128kb was fine for fb n email but not in mexico city .And thats were im going mexico city . She said in mexico city wasnt even getting 128 kb was much less and not usable . Fb never loaded and email never loaded . So i dont know if i should take tmobile to mexico city or stick with att ,only advantage att has that in mexico city it gets LTE at full speed roaming via TELCEL got speeds up to 50 mbps dwn 20up last time i was there but not unlimited and REALLY expensive .

        • 9to5Slavery

          Take a 14 day trial

        • UMA_Fan

          You can pay like $10 for a high speed data pass when roaming internationally if you don’t like the free data speeds

    • Mike Palomba

      T-Mobile still pays ETF’s

      • Omar Boyer

        Thanks i guess i will try that if they do pay etfs.!

  • skywalkr2

    Not really un-carrier. Other carriers do this type of thing, but do not broadcast it.

    • Mike

      It is uncarrier. AT&T, Sprint, and Verizon all state on their website that zero down is based on credit. Not sure what carriers you are speaking of.

      • skywalkr2

        Saying it and doing another happens all the time. I can’t comment on the inner workings of the billing/ordering systems as I am NDAd in most cases.

        • Mike

          I guarantee if they say that they will check credit they will. They are not in the business of just giving phones away that they will never be paid for. Now if you establish credit over time with a carrier, that may be different story. If that is the case, they should advestise it now like TMO is doing

        • skywalkr2

          Yes this is what I am saying. It already happens in some cases. Although I cannot comment on which carriers.

        • the truth

          Hmm… Curious. Carrier, or any company for that matter, disclosures are open and available information. Thats what a disclosure is. There are no such NDA’s on any company disclosures. A NDA states you will not tell anyone, or disclose, certain company information. Company disclosures tell everyone specific information.

        • skywalkr2

          Trust me – when you work in IT as a consultant…. you are under NDA all the time.

        • Space Walker

          I’ll trust you as much as I trusted the email I received earlier that stated the Dutchess of Somolia has a payment of a million dollars as soon as I forward the $35 processing fee :/

          You sound more like somebody that’s trying to get attention and splurging your supposed credentials to make a claim thats false.

          Without using your supposed “NDA” disclosure info, list one wireless company that without a manually overide will base your phone down payment on duration of on time payments?

          Sure you can call in and get loyalty/retentions department for a cheaper ttl price possibly lower down payment on eip but this seems to be automatic without any hassle.

          Couple prepaid carriers give credits but thats completly different because it isn’t eip financing more less phone subsidzation

        • maximus1901

          Sprint does this.

        • ???

          Sprint zeros your phone down payment on unsubsidized plan after making 12 consecutive payments?

        • !!!

          Any links? What I read from sprint is that after paying 10$ month for their copycat jump program, you can exchange the device and change to a different phone but no mention of zero down for the new phone….
          Sprint jump program also doesn’t guarantee you get to keep your plan, which I thought was interesting…

  • 9to5Slavery

    We want more GPRS/Edge to LTE!

    • besweeet

      Will be done by the end of summer, as announced last March. Still unsure as to if they’ll make their goal.

      • Romdude

        True but they have been ahead of schedule recently so here’s hoping to them being ahead of schedule again.

    • Fraydog

      They’re moving where I live, T-Mobile tower techs are busting ass to get 4G LTE out there. It’s almost to my town and I live way way way out in the sticks.

  • Roberto Jaimes

    Would you have to go online to find out if you’re eligible or do you have to go in store?

  • Allen Enriquez

    Finally now I can get what I want iam telling all my friends and family! I am now staying with T-Mobile regardless! I wonder if a tablet is part of this too!

    • Romdude

      I think it is, I’ve been meaning to upgrade my tablet for a while now.

  • .:: Urban Hitz Radio™ ::.

    KrazEEEE!!! This is a sure way of unlimited DEBT! 5 LINE family. Low income, escape Verizon or at&t, come to T-Mo, finance 5 new lines.. $0 down….LMAO! I can think of the possibilities when they can’t pay the bill.

    • Dirk Giggler

      First they need to make 12 consecutive on time payments.
      You think rich people spend their money perfect too?

      • .:: Urban Hitz Radio™ ::.

        NO, they don’t, but RICH people have the means, financially to BUY a device outright and not finance a mobile phone! So your argument is irrelevant !

        • Artko85

          Your argument is irrelivant because there is no interest on the financing, and its not reported on your credit report as unpaid debt. Most accountants would say thats a pretty good loan to take. You make it seem as though every family of five should have an expendable capital of $3,000-$3,500 in order to get cell phone service. Get off your high horse.

        • I AM JEZUZ

          So now you think the rich buy their phones out right? Your pretty bad at assumptions.

          What happened is you made yourself look like an idiot not once not twice but three times! Keep posting I’m sure will get to four and five ;)

          Sad thing is your probably still eating off a mommy’s spoon…

          Is urban hitz radio based in the suburbs?

    • Mike

      Your scenario is stupid if the so called low income family switch 5 lines from Verizon I’m pretty sure there monthly bill is ridiculous and Verizon wouldn’t give a person with bad credit 5 lines anyway

  • Orion

    This guy is awesome. I’m glad I’m part of the T-Mobile team.

  • Ben

    What about those who have paid their bills on time for more than 84 consecutive months (7 years)? Are there any incentives for them?

    • Mike Palomba

      That’s what you’re suoposed to do, you don’t get a reward for that.

      • Captain Obvious

        I suppose I’m being ‘meta’, or such, but you do get rewarded for “what you’re supposed to do.” Even if it perhaps isn’t what Ben necessarily wants.

        Good credit is it’s own reward. If you’re a good credit risk you get favorable terms, reduced / lower interest, and / or (if needed) the privilege borrow more, among others.

        Either Ben missed portion of the vlog that mentioned T-Mo is immediately honoring those who already have an online payment history or is just grousing for more — i.e. why don’t I get extra-extra special treatment. gimme gimme gimme

        • Ordeith

          Cricket gives you $50 toward a new phone with every 12 months of on time payments. It’s an idea.

        • maximus1901

          Cricket is subsidized by att toy take customers away from TMO not to make money

        • BlueRidge

          Lol, as of Tmobile themselves are making any money with all the un-carrier “giveaways”. They are both in the same boat and of late, Sprint seems to be joining them. Oh well, it’s great news for customers, at least in the short term.

        • Ordeith

          Works for me. I like paying less and getting more. Sorry T-Mo.

        • Mr Paul

          Well it’s beyond brilliant, and AT&T wins both ways. If people stay with Cricket, they win. If people realize how great AT&T is for them (IF it is, of course), they might even switch to AT&T postpaid and give them their loyalty, and then they win some more. 4/5 people I know who don’t use AT&T know of how AT&T was 5-7 years ago and worry that Verizon is still way ahead of them and everyone else. No one I know even knows about T-Mobile, mainly because they don’t cover 50% NYC suburbs and commuter towns for sh!t.

          That’s what separates Verizon from AT&T. AT&T will actually offer a little value to reel in customers. Verizon is way too stubborn and greedy to ever care about customers being happy to stay. VZW requires blind loyalty and thick-skull people to take in up the rear and pretend it’s okay.

          WHERE else can someone get unlimited minutes and SMS on a rock solid H+ network without paying $40-50? Or 10 gigs of LTE data on an LTE network far, far bigger than T-Mobile and Sprint for $55 with autopay? It’s insane value while ending a problem of waiting for coverage like a fool. It’s not just a win, it’s a score. And, you can leave any time for whatever reason.

          One might not be on Cricket if one had Spark or superb T-Mobile PCS, Wideband and or 700MHz. But those people that have either are very few and far between. That’s the whole point.

        • guidomus_maximus

          The ATT shill and the Cricket shill come together

        • guidomus_maximus

          well the cricket shows up. that’s odd. Not everything you posted was a shill for Cricket today

      • Allen Enriquez

        good point mike palomba, i was once a loyal tmus customer for 4 years and didn’t get zero down then leave, later i am currently back for a year, next time I am out for good not looking back, i was always reward for being a vz c. so vz here i come tmus bye again!

    • schweddyballsz

      Did you even read it?…..”And loyal customers get immediate credit for their relationship with T-Mobile − which means many existing customers will immediately be eligible when Smartphone Equality kicks off on January 25th.”

    • TuShah

      What should they offer for that Ben?

  • Jay J. Blanco

    What made them change the policy back? So glade now I can get the note 4

    • Fabian Cortez

      LOL you.

    • Whoa

      Thats F*’d up, you work at TMobile and they won’t even let get a phone with no down payment??? You must have bad credit Jay J Bianca

      • Jay J. Blanco

        Who said I work for them??? I have decent credit for my age

  • gmo8492

    Do they even throttle you after 3GB hot-spot? I’ve gone past 5GBs and my speeds are still fast.

    • Paul Lu

      Haven’t try yet they just switch me three days ago

  • LOL

    $50 more. lolz .was $114 and not its $165.

  • guest

    what about new customers who want to sign up

  • Ordeith

    T-Mobile making it ever easier for the weak and destitute to sign up for two years of indentured servitude paying off a debt for a freaking cell phone.
    No one should ever take on debt to finance something like a phone. just smh…

    • Danny Lewis

      I would rather do it T-Mobile’s way by paying off a zero interest loan which allows me to pay it off sooner than be stuck in a 2 year agreement where one has to pay a hefty ETF to get out of the contract. Also, with contracts, you are still paying the same amount per month after your two years are up–just icing on the cake for them. Additionally, the pseudo T-Mobile like plans the other carriers offer do not allow you to pay more to pay off the phone sooner. T-Mobile is way more flexible.

      • RLB63

        The eft was cheaper than paying off the price out a phone…..

        • Mr Paul

          Exactly. Even now, If you buy a phone priced like a Note 4 or iPhone 6 Plus on the other three carriers via contract, and then cancel three months later, you pay more than twice as much to T-Mobile and you better hope you unlocked the phone before you left. Everything looks better on paper or said by a great marketing troll like Legere.

        • fentonr

          But, for people who keep phones for a long time or buy cheap phones, it’s way cheaper. My parents have a four line plan with Lumia 521s they got for $50 each from Microsoft and they pay less than half of what it cost at Verizon and around $50 less than what would have cost prior to T-Mobile dropping subsidies…plus they get more.

        • Mr Paul

          Yes, sometimes 2-year contracts are a better value. Namely for 500+ dollar phones.

      • Mr Paul

        I can only agree it is very nice T-Mobile allows you to pay more if you choose. However, as a person that buys phones retail to avoid all that crap, paying 20-30 more a month to subsidize what I saved for a contract, OR paying 10, 20 bucks a month to pay off a device, I could not be benefited by T-Mobile’s slight flexibility.

        • Romdude

          Seriously, do you even frequent the AT&T forums or you just like to hang around here even though you obviously don’t use tmobile? Hmmm, could you be perhaps an AT&T employee?

        • guidomus_maximus

          haters will hate. Like the cricket guy

        • fentonr

          Its been a while since I worked for T-Mobile but at the time the markups were really low.

    • philyew

      While it’s never sensible to overstretch your resources and ability to pay by taking on debt for items that you can’t really afford, could do without or could fund in other ways, it’s too extreme to say “no one” should take on the debt associated with an EIP.

      There are plenty of circumstances I can think of where a zero interest arrangement is useful in helping to manage cash flow over an extended period of time.

      The most obvious is the ability to optimize the Jump program, which is worthless if you have already paid in full for your device upfront. If nothing else, it gets rid of the hassle and uncertainty of selling the old device yourself.

      Last year I had some big ticket expenses (daughter’s wedding, new car) and it helped a little with comfort levels to spread the cost of three new phones over an extended period, rather than finding the full price at one go.

      Making zero interest arrangement work for you sensibly can be a very useful strategy.

      • Mr Paul

        Screw JUMP. 6 months is still a period of time to wait, it is shorter than I prefer to keep my phones, and you still have to give up your old phone. I’ll buy and sell my phones as I damn wish without worrying about being enrolled in another carrier program.

        • Rupaul

          You go girl

        • Romdude

          Some of us don’t have the time or want to spend the time to do that when you can just quickly switch phones. It’s basically leasing and I don’t have any problems with that. I basically get to switch phones every six months to try the newest phones available or not, at least the choice is up to me.

        • Mike

          Nobody cares about what you think. Besides, jump also includes device insurance. AT&T and Sprint don’t do that.

        • Mr Paul

          Leasing with insurance? Well if it works for you, good. But please, don’t tell me AT&T, Sprint and Verizon for a matter of fact do not offer insurance, when they do. Only Sprint offers leasing and how useful or useless their plan is, is also up to the buyer.

        • Mike

          I know they do, but you missed my point. They do not include the insurance in their Jump ripoff programs. Its not a lease either. Im BUYING the phone with the option to JUMP to something else early if I choose. If I dont Jump, the phone is mine when I pay it off.

        • fentonr

          I like having device insurance and would rather pay $10 a month and be able to walk in and get a new phone more or less as often as I want than deal with the hassle buying phones outright and selling them when I get a new one. Seems like a good deal for someone like me.

        • philyew

          Good for you. I’m glad it works for you that way. All I said was that there are circumstances for others where zero interest arrangements can work favorably.

    • Mr Paul

      Seriously. I only buy retail. If you can’t afford retail, then ask yourself if you want to pay another 20 bucks a month for a year or ~350 bucks if you want another to move carriers at your own will after signing into a contract, etc. It’s like a laptop or tablet. I don’t care if I had to save a year for those things; I buy in full when I can afford them; I wouldn’t give myself another monthly bill for a year like I enjoy it.

      • ballsagna

        No one asked how much you prefer to pay on a phone, nor if you like payments or not. Do you buy your cars and houses outright too?

        • Mr Paul

          Great argument, and what’s so funny is how I thought to myself “Watch someone be stupid enough to argue about cars/homes”, as if it’s remotely the same category of thing.

          I hope your grocery store has a payment plan for that bread or gum you want to buy, too. Wouldn’t want you to pay full price!

        • ballsagna

          If I didn’t want to pay full price for something I would put it on my credit card like the rest of America does. Switching to tmobile has been harder than getting a car loan for some people that I know so yes, this argument can fall under the same category regardless of the total purchase price. This incentive is great for existing customers as well as new ones. Plus it’s all at no interest and no finance charge so either way you are going to be paying “full price” regardless of payments or not. By you telling people how they should handle their money makes you sound like a jackass. Apply for a Financial Advisor if you haven’t already.

        • Mr Paul

          I didn’t tell anyone how to manage their money. All I see you doing is putting words in my mouth and making pointless arguments. Goodbye, now.

        • Romdude

          Umm, read your statement again, you are having a soliloquy. If you weren’t telling people how to manage their money, then why bother stating what you do as if it’s the right thing to do?

        • Mike

          His mother apparently never told him to keep his mouth shut if he does not have anything nice to say. He is just an AT&T troll that likes to ruffle feathers in here.

        • Mr Paul

          Well, you could say there are a little of “chickens” in here. It would make not ruffling feathers a little difficult.

          Oh, and thanks for teaching me a lesson:
          T-Mobile worship, trolling, and Legere/Ray tactics: Not trolling
          AT&T truth-telling: Trolling

          Speaking of which, I never state AT&T is the best everywhere. They do have the best overall network, unless you want to be politically correct and state how VZW has 3G in Montana or Wyoming.

          However, apparently if anyone doesn’t spend their time insulting, bashing, belittling, and ostracizing AT&T and or Sprint, they are blindly worshiping and trolling for them.

        • Terry

          Here is a great Idea. Mr. Paul just needs to be ignored. If this guy wants to troll, let him. He has nothing better to do in his life apparently. So I say, if we ignore his rants eventually he will go away, but if not, then only proves my point.

        • Mr Paul

          Didn’t I make a long post stating the primary reason for my so-called trolling is because people on here have the mental capacity of 12-year-olds and cannot learn how to ignore things without letting their ego get in the way?

        • Mr Paul

          Forgot there were rules as to what I can post and how they get interpreted. Carry on

        • Mr Paul

          Credit card is not a payment plan, by the way. It is debt that you risk turning into interest if you do not pay it off on time. Debt, just like the original post argued.

  • Chris

    Damn this is bad ass. This is one of the biggest complaints loyal customers have, and it’s gone OVER NIGHT!!!!!!! I have paid on time since I started with them, for the past 6 years, and I’m happy that I am now given the same deals as a new customer! Too bad I just upgraded to the Nexus 6 tho…haha

    • Romdude

      True but now you can get jump and switch phones if you wanted to.

  • JayQ330

    Doesn’t John Ledger look like the crazy old man in the 80’s movie “poltergeist”? You know *hi child…let me in?!,Let ME IN! LET ME IN!!! LOL, he looks like a nut case in the first pic on top.

    • Artko85

      The cost of the phone is the same for all customers. It’s the upfront cost that will be changed, and help a lot of people get into newer devices without having to pay a huge down payment on the phone. You are confusing down payment and deposit. Deposit is for the service, and down payment is for the phone. As far as deposits go, T-Mobile has BY FAR the lowest in the business. They ask for down payments on phones for lower credit customers because there is no contract, so you can leave whenever you want, as apposed to a carrier making you pay for your phone with your rates for longer than the device is worth.

  • TK – Indy

    While I hope this helps out some people, I want to point out the real motivation. Here is how the conversation likely went.

    JL: Boy, I sure would like to convert some of these many prepaid customers who are just giving us a ARPU of $38 to postpaid with a ARPU of $54.

    BC: Well, if they have been paying us for a year anyhow, they probably can be trusted.

    JL: Great, I’ll call it an Uncarrier and we’ll stick it to ’em.

    BC: Sounds good to me.

    • Jeremy Turnley

      Probably, but does that really matter? The end result is a bunch of good people, many of them who had their credit destroyed by the aftermath of the 2008 collapse but who now have jobs and income but still have to pay more, now being treated like people instead of liabilities. The end result is a net gain for both sides.

      • fentonr

        Yeah, they’re a company, of course they want to make money. That’s why they exist. If they do it in a way that offers a nice benefit to customers then I don’t see how that’s a bad thing.

    • Mr Paul

      Yeah. Firstly, that would make perfect sense, being as T-Mobile’s new prepaid plans are designed to turn people off and go to T-Mo postpaid or MetroPCS. Not to mention if they forced people on the postpaid plans to switch, then they’ll also eventually force people on prepaid plans to switch to the new lame ones. Then, when you look into the Uncarriers, virtually all of them have an underlying money-making scheme. You do have to give Legere credit for being slick as hell.

      • guidomus_maximus

        Looking at your post histrory, you post negative comments on evey topic. If T-Mobile were handing out gold bars, you’d be on here complaing about how heavy they were.

        • Mr Paul

          Because there is largely nothing positive about what T-Mobile is doing. It is a cult, and a far more prideful and wild one than the one Verizon created.

  • Allen Enriquez

    This s^%*# I paid into tmobile with payment arrangement which that’s not part of the criteria I have to wait another 12 months, I am planning on leaving t mobile for good this time, vz offered zero down, I am just waiting to get my eft, 2 deposits and jumping ship bye bye t mobile hellow vz!

    • Mike

      You should have paid your bills on time as T-Mobile did YOU a favor and made an arrangement. Lets see if Verizon does the same thing when you dont pay them on time.Im sure if you were offered zero down on Verizon you would be zero down on T-Mobile as well. Verizon generally has the bar set the highest when it comes to credit requirements.

      • Allen Enriquez

        Thanks Mike for information. my T-Mobile bill runs at 140 a month i usually run dry on money in the holidays however i still have the money to pay just not in a date were it’s to inconvenient

        • Jonathan S. Flores

          well verizon is going to be more $, if you can’t afford it dont get it.. i bet if your boss tells you” i can’t pay you this week hummn i will pay you next week ” you won’t be happy right?? my point is they doing you a favor.

        • Allen Enriquez

          Jonathan s flores Thanks for that heads up your right about the monthly cost and yes certainly their will be likely times when Payment will be delayed but it’s the tremendous upfront cost thats killing me

        • guidomus_maximus

          Hmmm, a reasonable thoughtfull response. I’m not sure you belong here

        • Allen Enriquez

          thanks for the compliment guidomus_maximus.
          what do you mean ” not sure you belong here”. as in the tmonews or/and t mobile in general? One big reason is am still here is because i want to see if things might just turn for the better like good news or/and solutions. It’s seems i get more out of people like you then customer service from tmobile’s 611. thanks again for sense of directing me to the right places.

    • edfranco1

      buh bye

    • Allen Enriquez

      UPDATE:
      It may seem as though i may stay thanks to “SCORE PROGRAM” will see when it comes out.

      • Tito!

        UPDATE: No one cares.

        • Allen Enriquez

          Well it seems you do since you read it. Just saying. No harm here.

  • kjk

    should have made data dash available for everybody IMO… just saying

  • FreeFurAll

    AND YOU GET A PHONE!!!

    AND YOU GET A PHONE!!!

    AND YOU GET A PHONE!!!

  • This is not gonna do me any good in the short run, because the only Windows Phones T-Mobile have in their portfolios at the moment are the Microsoft Lumia 521 (which I currently have), the Lumia 635 (which is pretty much the 2014 version of the 521), and the M8 for Windows (which does not support L1900). So, I’m gonna get the Lumia 925 that they dropped or an unlocked Lumia 1020.

    • fentonr

      The 530 is the upgrade to the 521 although T-Mobile doesn’t sell it directly, you have to get it from Microsoft or Amazon etc. The 635 is a nice step up from the 521 and I’m glad they have these phones they’re great for a certain type of user, my wife, for example, doesn’t really care about having a top of the line phone but does break phones like crazy, so those are good options for her. I on the other hand do want a top of the line Windows Phone and those have been far too hard to find on T-Mobile.

    • patt

      Barely anyone cares for windows phone so thats ok.

      • Ordeith

        That’s over 50 million barely anyones to you, sir.

        • patt

          Yep what is it like 2-3% ? or even less

        • Ordeith

          About 3%. Hopefully that slick integration with new Windows 10 PCs wake more people up to escaping Android.

        • guidomus_maximus

          Good luck with that. Maybe you can get out of the ‘other’ catagory and back on the market share board. :)

        • Nogitsune

          Except Windows Phone isn’t considered an other but you tried though ;)
          (7 months later but I had to reply to such a stupid comment lol)

        • blah blahblah

          escaping *Iphone

      • Wrong. A good chunk of people care about Windows phones, seeing that they sextupled their US share in the past year. The Chinese may not care, but the world is a lot larger than them.

  • angcurry

    Keep it up John you are AWESOME ,T-MOBILE ROCKS!!

  • steveb944

    I fail to see the big deal especially for those that already are loyal and have good credit.

    0 down? I still have to pay the phone off sooner or later. If anything no DP just means a bigger monthly.

    I guess it’s only good if I end up ever getting on Jump!

    • Justin Watson

      I didn’t even qualify for JUMP! because of low credit, so I was stuck on the Simple Choice family plan, and was forced to always provide my own device… No credit check and 0 down? This is a big deal for me.

      • steveb944

        That’s great and I know, but I’ll quote what I already said,
        “I fail to see the big deal especially for those that already…have good credit”

    • (J²)

      It’s a matter of being affordable. Unfortunately, the down payments can exceed a persons pay check. It makes it impossible to purchase a smartphone (something that was previously possible).

      The key difference is JUMP. Your paying $500+ on a device by the end of 12 months, meanwhile the well qualified buyer is paying $300. Most people are going to upgrade before 24 months, so really you aren’t paying off your phone equally.

      Another scenario, for those who have a family plan, what if everyone wants the next iPhone? That’s easily $2,000 upfront.

  • randian

    Do business or reseller accounts like Harbor Mobile qualify for this promotion?

  • Michael

    Does it matter if you have been late?

    • TEA

      Yes, unfortunately. If you have paid your bill 48 hours past it’s due date in the past 12 months, you are not eligible for this

      • Rocky Roberts

        always a catch every damn time

  • john

    if they air this right before superbowl halftime they could make millions.

  • Japman Scoop

    This is a pretty good idea. John is genius!

    • Rocky Roberts

      Kiss that ass

  • walker

    I just tried to purchase a Samsung Galaxy Note 4 today to take advantage of the discount code “BIGDEAL108” found on T-Mobile website. But I was honored that discount when I tried to place the order under my account page. So, I called customer service at 877-746-0909 and discussed about that issue and I was told that it is only for Credit Checked customers and I am a Postpaid No Credit Check customer. So, that discount will not be honored to me even though I paid it in full at the of purchae. So, I explained that your company’s CEO even said that Even prepaid customers will get the same deals. Then, the customer rep kept telling me “Sorry and they can convert my account to Credit Check account for that discount. T-Mobile is a lier.

  • tjirvingtx

    I love the idea.
    I called 611 and tried to purchase an S5 and move to post paid I’ve been a prepaid customer with T-Mobile for 5 years with never a late payment and the sales rep on the phone could not make it happen due to credit check. I’m upset they did not help me.

    • JaMarcus Russell

      same thing happened to me.

  • Bjorn Wikstrom

    what a bunch of bullshit.

  • Rocky Roberts

    Yeah they want a $400 deposit for postpaid account then I checked out about this article and they said I would have to make 12 months of paying my phone bill and they have to be on time every time then I supposably would be able to get a phone for 0 down what kind of phone that is I’m not exactly sure and I’m not exactly sure whether to believe in any of this until I get the phone just another gimmick

  • Rocky Roberts

    People need to understand if you’re credit is bad well forget about it

  • Leo

    I see a lot of comments here so let me tell you that this is amazing. I have had 12 consecutive payments + as I paid 30$ prepaid plan. I went into a tmobile store, they asked for my SSN and I said no. So they called and we’re given a different number by tmobile to use, they did require my ID. Took a while as it has to switch to a different type of plan, was approved for 1100 credit. I got a s6 edge+ and a LG3 or 4 for my mom. I paid about 80 total for the phone taxes. No credit, and I am on the jump program as well so I can get I believe he said 3 phone upgrades a year. Thank You. Never thought a prepaid person could go in and walkout with latest tech without a credit check.

    • Kaylord

      Are you saying that you can get more then 1 phone after you qualify I made my 12 payment this month