(Updated) T-Mobile Moving to Cancel Some Grandfathered Rate Plans, Offer Customers New Options?

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Update: A T-Mobile spokesperson just delivered the following comment confirming the rate plan move for grandfathered/legacy customers:

Maintaining thousands of rate plans is the norm in the industry, but we think it creates unnecessary complexity. Simple is better, which is why we’re reducing the number of older plans in our systems. We’re giving customers on these plans the opportunity to choose a plan that best meets their needs. For the vast majority, their plan will provide similar or better features at a comparable price.  

As we move beyond the set of UnCarrier announcements that have taken place since March, it’s become especially clear that T-Mobile wants to migrate their customer base over to the Simple Choice rate plan offerings. There’s little question that this is the direction and future of T-Mobile and now it looks as if they are going to slowly start “forcing” customers over to new plans. A recently leaked image courtesy of HowardForums matches up with a comment posted on a recent TmoNews post that highlights T-Mobile working to “move” customers to new rate plans.

The letter sent to a T-Mobile customer who posted the image on HowardForums thanks the customer for his/her loyalty and advises that a new rate plan has been “chosen” for them. There’s no telling when or if this will begin going out to customers en masse on grandfathered plans or which rate plans will qualify to receive this letter.

All of this matches up to the poster on TmoNews that predicted all of this a week ago. According to TmoNews reader “Shhhhhhh,” T-Mobile has plans to “force-migrate” customers to a new Value Plan. According to the full comment, legacy/grandfathered plans will be retired, no migration fees will be collected and customers will be offered an opportunity to cancel service penalty free should they not like the new plan. There’s clearly some truth to “Shhhhh” comment as he/she accurately predicted these letters had already been mailed to single-line customers.

So what’s the bottom line? Well, we don’t know exactly what T-Mobile has in store and while the comment below details some of what we might expect from T-Mobile in the coming weeks, there’s no telling what the UnCarrier has will do until anything is official.

Hit the HowardForums link below for the full thread or take in the comment below and begin hypothesizing T-Mobile’s next move.

HowardForums

Specifically, “Shhhhhhh” posted:

“ALL customers, no matter how old or how cheap your plan is, will be force-migrated to a new Value Plan. Unlimited minutes will be the ONLY plan, with different pricing not available to customers unless being force-migrated. All legacy plans will be retired indefinitely, no migration fees for anyone on legacy plans, and your price may drop or increase when getting moved to the new plans. You will have until 2/1/2014 to cancel service with no termination fee should you not like the plan you will be forced to.

Thankfully, single line Unlim Minute plans will start at just $20/MO vs the current $50 (again, not available to consumers, only those being force migrated, based on your specific needs). Once the force-migration finishes by December, it will be 100% Value or newest Classic with Bridge to Value as your only upgrade option, priced at the advertised rate, not the special price for forced-migrated customers.

Last, deposits are 100% gone for new lines of service, regardless of credit score, but credit score will still determine down payment and EIP amounts for full priced phones.”

and

“ANYONE BEING FORCE-MIGRATED WILL RECEIVE SPECIAL, UNIQUE, AND/OR DISCOUNTED PRICING ON RATE PLANS; prices that are not advertised and will ONLY be available to current Tmobile customers being force-migrated.

If you didn’t like the price of the currently advertised Uncarrier plans, then consider this a blessing in disguise, as you will be able to get all the benefits of Uncarrier, at a monthly cost lower than what you see advertised today. Some will get more, save money, break even, and only in extreme cases of very old legacy plans with no features will you incur a price increase.

To give you a detailed idea to ease your mind, currently there are over 350 different rate plans across all tmobile customers since they started in the USA many years ago. This transition will not bring those 350 down to just 1 plan (the plan you know of as the current Simple Choice Value Unlimited Everything $50/$30/$10). It will bring those 350 down to just 50. That’s still 49 more options than you see advertised currently, to ensure everyone is happy with the cost and benefit of being 100% Uncarrier.

Letters which detail the specialty pricing offered unique to your account(s) will be mailed October 10th for Family Plan rates, and Single Line letters have just been mailed already.

Uncarrier for everyone! Get pumped! And look for your letter in the mail if you’re on an old legacy plan to see what you can get! This is a great change!

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  • Luis Medina

    I want to get this letter. If they switch me to anything, I hope they switch me to the simple choice.

  • sushimane88

    Im hoping they wont force me out of my plan. Im on that value plan from years back I basically dont have a contract like the simple choice plan but I do have a limited voice 500 mintues to be exact I barely break 100 in a month so unlimited take is pointless for me to have. But I do have equipment installment plan like the simple choice on my plan. But with the value plan it was 20 dollars for 20 months instead of 20 dollars for 24 months. All I can do is crossing my fingers. Lol

    • I think you will get it because they said they want all to be in an unlimited minutes plan. Come to think of it, I have high hopes since I also have limited 500 minutes plan on T-mobile. Sweet!

      • sushimane88

        im crossing my fingers i wont lol. its probably for the classic holders

    • Dakota

      Unlimited talk is useless to most people which is why every carrier is now unlimited talk n text & the profits r in data. ATT just became last major carrier to do that.

    • Dakota

      Unlimited talk is useless to most people which is why every carrier is now unlimited talk n text & the profits r in data. ATT just became last major carrier to do that.

  • xmiro

    so the birdie wasn’t so drunk after all. I’m curious to see what/if they move our Family Value 1k to

    • sidekicker89

      What i’m curious about is how far up the ladder in the company that birdie is… Maybe John Legere in disguise? lol

      • xmiro

        haha

        Lots of marketing people are involved in these things, I doubt Legere did it. Marketing and PR are most likely behind it

  • FreydNot

    Got an email today saying I now have tethering. I’ve never had tethering before and haven’t seen a letter yet. As far as I know I’m still on the family myfaves plan.

  • Oohhhh! I would love to get this in the mail. I need a new phone. And I’m eyeing that nexus 5.

    …or the oppo cyanogenmod.

  • PuvMan

    Well there goes my Total Internet plan with unlimited data and unlimited tethering – Lets see what they offer me – whatever it is, I’m going to make sure they include truly unlimited tethering, that is the most important to me!

    • xmiro

      tethering is unlimited now, but you are limited to a certain amount of high-speed data

      • PuvMan

        yep – saw that…. 2.5GB at high speed – while that is a decent amount now, we are only going to start using more and more data and require more bandwidth into the future – main reason I will try and get truly unlimited – lets see!

  • eneka

    I’m currently paying $165 after taxes for 5 lines with 1500Min, unlim text and web. If I were to switch to the simple choice plans it would be $210+. We dont even need 1500minutes. Unless my bill is less than $165 they’re going to hear me bitch if they switch me over.

    • azia hawkins

      Did you mean $110 instead of $210?

      • galaxymaniac

        he must be having unlimited data – truly unlimited with no throttling or 5GB cap which is $20 per line, so $110 for UL voice + text and $100 for data = $210

      • eneka

        Nope, 5 lines with all unlimited data comes out to $210. My data is currently throttled at 5gb but even if I select 2.5gb for all lines its still comes out to $160 before taxes. We really dont need the unlimited minutes at all. We’re halfway through our billing cycle and we’ve use 29 minutes

        • guest

          Good luck with that. Even if you went with an MVNO, you won’t find 5 lines with unlimited data for $165 anywhere at all.

        • eneka

          yup, I actually have two accounts- a total of 10 lines, the other 5 are on a 750 min no text, no data that’s around $75 a month after taxes. Wonder how my accounts are going to look when they start migrating us over.

        • Chris

          How many lines do you need??? Is your whole clan attached to your plan?

        • eneka

          pretty much, 5 lines for the “kids” and 5 lines for the “adults”+hotspot @home line, hence the unlimited data &texting vs. no texting data. We actually have three more lines, (2 with verizon and one with tmobile) but they’re employee lines with super discounted rates.

  • Solid

    Its going to save me only $10 dollars but gives me unlimited minutes and texts as for now i have 500 minutes no text and unlimited 4g for $55 minus employee discount from my employment. Today makes my one year of tmobile service. Yay… Also note that i have an lte s3 yet its not at my home address as a solid signal causing a dead battery by morning. . So i changed settings to hspa+ cause tmobile 4g is certainly fast enough no need for lte. Also i will never upgrade my s3 as it is future proof, has a 64 gb sd card, an official samsung battery charger and extra oem battery. Last at $45, is cheaper than solavai with unlimited 4g etc… I am selfish with my tmobile network. With that said, verizon is better :-)

    • anonymous

      You really think your S3 is “future-proof?” Good luck w/ that.

      • SOLID

        What more is needed in a smartphone. An s3 compared to the newest phones aint much. However, the s3 can connect to my tv, i can play ps games, nintndo games excetera. Print from my phone, use my bluetooth keyboard mouse to type documents, change batteries to stay functional and never need to put phone on charger… Also when ibget in my car, it doubles as a dvr, navigation, while streaming whatever online music using bluetooth. Even a galaxy s5 or note 4 or iphone 6sc keylime kitkat can get me to change my mind.

        • Qual3n

          The smartphone market is maturing. Flagship phones should last at least 5 years if they can survive the wear/tear of mobile phones.

    • sidekicker89

      After saying all those good things about T-Mobile you end your post with “Verizon is better”???… lol

  • Dima

    I literally just switched to simple choice from a classic plan 2 days ago! Is there anything I can do to get back onto my old classic plan??

    • Ky

      Yes turn back time

      • Dima

        But don’t I have at least a few days to turn in the GS4 and tell them I want to revert back to my old plan?

        • Ky

          That option doesn’t exists if you already a customer.

        • Dima

          They said I have 14 days to return the phone, as I just switched to simple choice, and it would be a “buyer’s remorse” thing (but would include a $50 restocking fee. But they didn’t say anything about the rate plan. I really just want the $45/month a plan as I would otherwise be paying $70 with the simple choice

        • xmiro

          I switched from Classic to Value1k plan and couldn’t go back. It’s pretty standard to get 14 days to cancel new service or upgrade.

          Buyer’s remorse or not you cannot go back to a Classic plan.

        • thepanttherlady

          Once you migrate off a Classic Plan you can’t go back.

    • anonymous

      No.

    • Fat Walrus

      I actually just switch my line yesterday from Classic unlimited talk + text to simple choice. It was still pending since my contract doesn’t restart till the 17th so I simply called tmo customer care and told them to not switch me to simple choice. And now I play the waiting game….

      • Dima

        That’s actually a REALLY good point, as my billing cycle doesn’t start until the 23rd of this month. However, I just checked the text message I received from T-mobile after the phone call with customer service, and it seems they backdated the changes. It says that my changes are effective as of 9/23/13, even tho I made the change on 10/12 and my cycle would start/end on 10/23/13

        • Fat Walrus

          Screw it, give them a call and tell them that you want to stay on ur current plan till you get this letter that will probably give you a better rate then simple choice. Lemme know if it works for ya, worked for me.

        • Fat Walrus

          Mind you, I didn’t get a phone upgrade just a plan change.

  • HildyJJ

    No letter yet and I hope I don’t get one. I’m on the $30 plan – 100 minutes, unlimited text, 2.5GB of data.

    • UMA_Fan

      I think this article is referring to post paid only.

    • xmiro

      you won’t you’re on prepaid

    • samsavoy

      They have a $30 plan with 100 minutes, unlimited text, and 5GB of data now…..

      • Baxter DeBerry

        I think they cant switch cause its only for new accounts… thankfully I got the plan you mentioned..

      • Nick

        thats the plan I have.

  • Deceptivesmiles

    I was considering the switch w/ my family plan but it’ll actually cost me more considering the option to make monthly payments on phones. If not for that I’d be saving about $10-$20/month

  • FluX

    Would Value plans be affected? Hopefully my family can get a better rate with unlimited data at the same price we pay now (1000+unlim. text at $90).

    • sushimane88

      Im wondering the same I have a value plan with 500 minutes but were basically the same as the simple choice minus our minutes so they should leave the value plan alone and do only classic and older.

      • kalel33

        I have the same plan and I know they want me to move to the more expensive Simple Choice plans.

        • sushimane88

          maybe we will see what happen. im hopping for the best or a lower monthly payment lol. i know when i get done paying off my phone i total bill would add up to 71 dollars and sum change with the simple choice it would go up almost 80 dollars that’s cheap too but i like my plan. but were see what they recommend us lol

  • Jason Taclas

    Hmm… I wonder what they’ll offer me. I’m currently on a myFaves plan, with unlimited internet added on. I was thinking about changing to a current plan when my current contract term is up, but this seems interesting. If the idea is that they’ll offer plans at prices similar to the plan I was on, I may end up near standard pricing. If that letter is at home waiting for me, I may call that support line to see if I can get additional consideration.

    • 21stNow

      Remember today is a federal holiday, so there is no US Mail.

  • nathan118

    I’m on an old family plan…400 shared mins between my 2 lines for $50. Then I have a $25 Android Web add on (5gb then throttled), and 400 texts on each line. Total of $100 (and then I have a discount on the account…AAA?)

    Right now on their site, it would cost me $70 for a fully unlimited first line, and then $40 for 2.5 gb (for the wife). So we’re at least $10 more (assuming I’ll loose my discount).

    But if they offer me $45 a line for totally unlimited…now we’re at $90 for two totally unlimited phones. Now if I lose my discount, it doesn’t matter. I’d be paying the exact same for way more!

    • SZL

      your corporate discount should still be intact, as long as it’s still postpaid.

    • Chris

      What are you talking about? The family plan for 2 lines with unlim talk, text and web is only $70. So you save $30 and you get unlim everything. + your company discount.

    • Dave

      Hard to say if you’ll be able to upgrade a family plan at the same rates as the individual plans; update us with what you find out!

  • Christian Williams

    Now if I ended my contract with the emphasis on contract earlier then Tmobile would charge me for it. How can they force us to cancel if we have a contract at a set price? Wouldn’t that be a breach of contract?

    • Moby

      No, the terms of the contract doesn’t say they are required to provide you the same service at the same cost for the duration of the contract. What it says is if they raise your rate, you can break the contract. Thus they are giving you until February to cancel with no ETF.

      • Christian Williams

        Ahh I get it they can do what they want and we cannot.
        Big Business 1
        Little Guy 0

        • xmiro

          what are you whining about? You signed the dotted line and agreed to the terms of your contract.

          If you don’t like the plan T-Mobile suggests, you can quit by 2/1/2014 and go to Verizon, without having to pay an early termination fee.

        • Kevin Zefa

          Your crying over $45 a month. You always can cancel. Let me guess your on the $29 a month 500 mins and unlimited text plan.

        • Christian Williams

          Who said I pay that little? I pay a little over $150 a month for 5 lines.

        • Dave

          Current rate plan starts at $110 for 5 lines @ 500gb high speed data each, $160 with 2.5 gb high speed on all of them… not sure what your needs are, but you should be able to get close to what you have now at around the same price (and a heck of a lot cheaper than the other guys!)

        • Mark

          And what would be wrong with him being on that $29 plan with no data if that meets his needs? (I know, he said he isn’t, but I still don’t understand your objection.)

    • khar

      Whats is their number so I can contact them since I havent received this letter yet?

      • Baxter DeBerry

        aint it 611?

        • khar

          i called but they had no idea

        • khar

          i called but they had no idea at all

        • Moby

          Give it some time. They only started sending the letters out and only the people in the new department know about them.

    • Kevin Zefa

      these letters should only deal with long term customers with smaller plans. After your initial 2 year contract they can move prices on you, plus the nice thing is they will let you opt out

  • Joshua

    Will they force migrate me because the current plan I’m under in classic unlimited talk and text

  • sidekicker89

    Will I get to keep my Military/Government discount if I am force migrated to these new plans? I believe it is a 15% discount..

    • Andrew

      Yes you keep your discount.

      • sidekicker89

        really??? that’s awesome! :D for some reason I thought the new simple choice plans didn’t allow any discounts… guess I was wrong.

        • Chris

          They only took out phone discounts or phone subsidies. Rate discounts for some companies and military discounts are still in effect.

        • conservative_motorcyclist

          They defiantly do. On my old plan, I was paying $70-72 a month (with discount, after taxes and fees) for Unlimited Loyalty ($49.99), Unlimited Text ($14.99), and T-Zones ($5.99).

          When I switched it to the new Simple Choice plan with Unlimited Talk, Text and Data, my bill actually went down to $68.50 (Including Taxes +fees) because they can now discount the base plan!

  • sidekicker89

    If T-Mobile made their $50 plan with 1 GB high speed data with tethering included instead of 500MB that would kill the competition especially in the prepaid segment.

    • Kit Pogi

      I hope T-mo is reading your comment! That’d be awesome.

    • jdubtrey

      I still think that some would opt for the Straight Talk $45 plan on AT&T, now that Straight Talk is legitimately giving users 2.5GB.

  • 21stNow

    I don’t want to change unless it is going to be cheaper for me. I’m another user that doesn’t need unlimited minutes. I have two days left in my billing cycle and I have used 13 anytime minutes so far. I wonder if Even More Plus is on the chopping block.

    • John

      Well I recommend the $30 plan if you don’t need minutes, but still use a decent amount of data. The $30 prepaid plan is 100 minutes, unlimited text, unlimited data (5GB high speed).

      • 21stNow

        I’ve thought about switching this line to the Wal-Mart plan several times, but haven’t yet. I’ve realized that some of the reasons that I didn’t switch it don’t make financial sense. But there are other reasons that I haven’t switched it. I do still use night and weekend minutes occasionally on that line. In the past, I talked a lot more at night and on weekends, so I didn’t want to switch. Now that that has changed, I may switch it.

        I use the $30 plan on my other T-Mobile lines and am happy with it.

        • John

          Cool, I am glad you found something that fits your needs. :)

        • 21stNow

          You spurred me on to look at my total usage. I checked all of 2013 and there are only three months that I went over 100 minutes, including nights and weekends. It was less than 200 minutes each of those three months so even with paying an overage of $10 for each of those months, I still come out much cheaper that way.

          I still have to evaluate but I think that every other reason that I wanted to keep that line on postpaid has disappeared at this point so I just might switch it.

        • John

          I have been with T-Mobile since JAN 2005, nearly 9 years. So T-MOBILE is very good to me.
          I have a family member like you poster 21st, that uses less than a 100 minutes a month, but text and surfs the web alot. However, my other 3 lines on my account talk on the phone alot, text alot, and surf the web alot. Which made Simple choice the best choice for me since 3 lines have heavy usage. I added the 4th line to the simple choice plan because that line was only 10 bucks extra a month for unlimited talk, text, and web (500 MB high speed). So it would have made no sense for me to give that 4th family member the $30 Wal-mart plan even though that family member’s line has little usage in minutes, text, and data since that line would have been just $10 extra a month on my simple choice family plan.

          However, in your case it’s different poster 21st, from my understanding all you use is a few minutes, lots of texts and data monthly and aren’t on a family plan. Thus, I believe the $30 Wal-mart plan is perfect for you economically. If you need anything poster 21st, I will be glad to help you. I have been to hell and back with T-Mobile and I don’t let them get anything over on me at all.

          Here’s some history about myself with T-mobile:

          I Updated my account 4 months ago and I switched all my lines to simple choice.
          My cost per line:
          1st line unlimited talk +text + unlimited high speed data+ 2.5 GB tethering $70 – $15 data discount = $55
          2nd line unlimited talk +text + 500MB high speed a $30
          3rd line unlimited talk +text + 500MB high speed $10 fee waived till end of year.
          4th line unlimited talk +text + 500MB high speed $10

          total $95 monthly- $35 monthly in loyalty discounts bringing my
          monthly total for 4 lines with 1 line having truly unlimited 4G Data to
          $60 monthly. However, you have to add in taxes and 1.61 regulatory fee per line. So my total monthly bill after all discounts are taken, and regulatory fees/taxes are added in is $70 monthly for all 4 lines.

          Since I had my 3rd line free till the end of the year they waived my
          monthly $10 fee till the end end of the year. Before I switched to
          simple choice my 3rd line had only 500 minutes, unlimited text, and no data. Well all that has changed and now my 3rd line gets unlimited talk +text and 500MB high speed data

          T- Mobile told me that the $5 unlimited high speed data was not
          compatible with the new simple choice plans. So I would have to be
          change to the $20 unlimited high speed data pack. Well to make up for it T-Mobile said they would charge my bill $20 for unlimited 4G data and credit $15 of that charge. Which brings my unlimited high speed data down to $5 a month. On top of that I get $35 dollars a month in loyalty discounts.

          The info below I posted a few months ago.
          I am a happy T- Mobile customer and here’s why:

          I pay $56 a month for 3 lines. Here’s how: my first 2 lines have
          unlimited talk+ unlimited text $79.99. 1st line has unlimited high speed data for $5 (given by loyalty dept). 2nd line no data. 3rd line 500 talk,unlimited text, no data (Free till Jan 2014) for 3rd line. I would be paying 85+taxes = $91. However I get a loyalty discount of 35 off every month. So 91-$35=56 a month for all 3 lines including taxes. I added the 3rd line for free earlier this month on 3/9/2013 and they waived my activation fee of $35 and gave me a free sim card. Granted I get the loyalty discount and some other perks because I have been with T-Mobile consistently since January
          2005. Thus, I am a loyal T-mobile customer paying $56 for 3 lines of
          service.

        • 21stNow

          My main concern is keeping my number if I go to the Wal-mart plan. Lately, I have heard that people were able to do this, but I had heard that it was a hassle in the recent past.

        • John

          You should be able to port your number with no problem. I advise you talk to the manager/supervisor in the PHONES/ACTIVATIONS department of Wal-Mart and they should be able to get you number ported with very little hassle. Be careful who you ask in Wal-Mart to help because MOST employees in that store don’t have a clue about phone activations or porting numbers and will make your experience more of a hassle.

        • 21stNow

          I have to find out how to do this through T-Mobile’s customer care. I won’t go into a Wal-Mart store for this, as I don’t go to Wal-Mart for anything. I started my other two lines’ service online; those didn’t involve number porting so I have to see how it will go with a number port.

        • John

          Cool, whatever way is easiest for you to get the job done. :)

  • d1andonly

    This sucks, it means im losing my $10 2000min plan

  • steveb944

    I only hope for the letter so I can get that international data and text.

    I’m on that Unlimited Value, which I think they’ll be fine with because I just changed into that plan last year, pretty recent. If I still had my old Classic I’m sure they’d change me, but that’s long gone when they last convinced me to change.

    • ChitChatCat

      If you are on Unlimited Value, Simple Choice shouldn’t be a price increase. Just have it changed.

  • Nate28L

    woohooo! Got the letter today! Unlimited voice/text/data $45! I love T-Mobile!

    • Fat Walrus

      What plan did you have before you got the letter?

    • Mark Reese

      He lying why is he the only 111111111111111111111 ? (EXACTLY)

      • 21stNow

        Right, because how did he get the letter on Monday when the postal offices were closed.

    • Makoute

      unlimited to what point?

  • DMac

    Biggest news here is Diposits are gone! That is what everyone should be talking about! Tmobile is just crazy, they are gonna smack every other wireless carrier again this quater!

    • xmiro

      deposits are now shifted to the down payment which is based on credit worthiness

      • DMac

        No they haven’t! They had the exact same down payment options based on credit before, now deposits have been removed. Look into things before you speak next time. This is a huge deal, no one in wireless will match this!

  • rschauby

    I’m pretty sure I’ll end up with a comparable rate plan…

    But I’ll be losing my phone subsidies. Right now I get 2 phones subsidized and have an excellent rate. I will end up with a great rate and no subsidies now.

    • Moby

      Everybody is losing phone subsidies. Even third party resellers are ending phone subsidies. So the way to get a deal now is to get a good price on your plan.

  • Dima

    So I was on the phone with TMO retention for about 30 minutes and this is what was explained to me. Basically, only “Legacy Customers” will get this deal! And apparently “legacy” is defined as having been with T-Mobile for more than 3-4 years, AND (most importantly) not be on an already unlimited plan. The person I spoke to said that I was ineligible for this plan as my prior plan (before switching to simple choice 2 days ago) was already an unlimited classic plan. He said if I had only the 1000 Nationwide minute plan, or any other plan that can potentially have overages, then I would be eligible. So instead, I basically received $10 off my simple choice plan for a total of 6 months.

    I figured I’ll share this with everyone here.

    • mmunson

      So if I have value 500 minutes plan then I might qualify?

      • Dima

        As long as you have been with T-mobile for about 3-4 years, you should. That’s pretty much what the representative on the phone told me. He said T-mobile is trying to switch everyone to the unlimited plans, so there are no more any overages.

    • strykker31

      did the new terms only impact your voice plan or data plan as well?

      • Dima

        I’m not sure what you are asking, but basically before I switched to simple choice, I had the $49.99 unlimited talk, $10 unlimited messaging, and $30 unlimited data plan. I signed up in November 2012 for that plan, and got a free GS3 out of it, as well as $10 off my monthly bill for the duration of the 2 year contract. I have now switched to simple choice on Saturday, and they waived the migration fee as well as added an additional $10 off my bill for the next 6 months. I hope that answers your questions

        • strykker31

          gotchya… on your new plan, do you still get unlimited data? is there a cap on it?

        • Dima

          I do not have unlimited data anymore, as that was $10 cheaper and might just be enough, I guess I will see. I chose the $60 plan that gives 2.5gb of LTE data and then throttles you down to 3g I guess.

        • strykker31

          Thanks for sharing!!!! Well, looks like I’ll need to bounce to Sprint when I get the letter. Again, I really appreciate the insight :)

        • Dima

          No problem, except it is exactly the opposite for me. I much rather have that letter so that way I will only pay $45 a month for unlimited everything instead of $70 :-(

        • strykker31

          but your not getting unlimited data anymore..

          that was my only reason for keeping Tmo…. I use a lot of data (more than 30gigs a month)…

        • Dima

          Yeah, but I used to pay $80 for unlimited voice/text/data. Now, with the simple choice plan, I would only pay $70 for the same thing. But if there is a $45 plan for unlimited voice/text/data, I would much rather have that than the $70 (isn’t that what this new plan offers? unlimited everything for $45?)

        • strykker31

          ok…. sounds like there was mix up somewhere… so are you saying that you can still get unlimited for $70?

        • Dima

          Yes, that is exactly what the simple choice plan is if you go onto T-mobile’s website. For $50 you get 500mb, $60 you get 2.5gb, and for $70 you get unlimited data. All the options have unlimited voice and texts as well. There are no overages for the data, you simply get throttled down once you reach your designated limit.

        • strykker31

          Ok. Cool. Thanks for clarifying.

  • weezy34

    I wonder if this has to do with getting those with grandfathered data roaming agreement, switched to the new data only on tmobile, or you pay to data roam on shared network?

    Especially for those not in good tmobile signal areas, that end up on a shared network most of the time.

    When I switched to the new unl plan, I was told that I’d lose my roaming data that was otherwise unlimited and free on those shared networks in the USA.

    • guest

      no that is not what it is about hardly even a consideration

  • alex

    I am on a myFavs family plan (4 lines). 700min shared…..unlimited text, at least 2.5gigs on all lines, for $85 including corp disc. If I get switched over, does that mean I might end up paying more?

    • stevejobbed

      You will definitely be paying more, plus the fact that you will no longer be getting discounts on phones…

      • TechnoRealz

        People were NOT getting discounted phones before – it was build in to their 2 year contracts as part of the monthly payment – no such thing as a free lunch!

        • Anon

          Well, some of the legacy plans cost less with the phone bundled into the price than the new ones with no phone bundled in.

          There’s no such thing as a free lunch, but there is such a thing as a price increase. :)

        • stevejobbed

          Not in this guys case. The new rate plans plus the full cost of the phones, whether he pays for them all up front or puts them on an installment plan, will significantly increase their bill even if they are not data devices. The MyFaves plans were tough to beat. Four lines for $85? Thats really good.

    • Moby

      You may not be paying more. T-Mobile is offering legacy customers special discounted plans that are lower than plans offered to new customers. You will know the specifics when you get your offer letter. There will also be a number for you to call to talk about other plan options.

  • slummin

    Hmm, so October 20th for new customers, October 31st for existing. Anybody know if they’ll make exceptions to that? I’m going on a trip on October 21st. I was planning on getting a local SIM, but this would be much more convenient.

    • Mike

      I’d love to know the same. I am going to Canada on 22nd.

      • Romdude

        You can actually ask on October 20th to have the overseas plan activated otherwise it activates automatically on the 31st. You only need to ask after looking up this info.

    • jride

      No exceptions and no apology. They’re happy to you until the 31st.

  • gringopapo

    I wonder how this will affect individual business plans. I have the Business 300 plan with 5.99 t-zones that I got 6 years ago. Its 300 anytime minutes, 300 mobile to mobile minutes and 100 text messages. I don’t have a business anymore. I haven’t read anything that suggests this affects business plans, any word out there?

    • Chardog

      As far as I know, Business class plans aren’t being touched. Also, to everybody getting excited, you won’t know if your going to be migrated or WHAT your specific offer might be unless and until you get a letter. Lot’s of assumptions flying which will likely lead to lots of frustration/disappointment, so unless you have a letter don’t put the cart before the horse…

  • kmand

    Is there any indication that the $30 100 minute/ 5Gig ‘walmart” plan is in jeopardy for current users of the plan?

    • xmiro

      already asked, and no. It’s pre-paid this is about post paid

      • Techngro

        Thanks for the info. I was very worried about losing that plan, which is absolutely perfect for me.

  • OZ

    If I get the letter, I plan to purchase 2 phones at a subsidized price, then convert my family plan of 5 to simple choice.

    • Jason Taclas

      Do they still do subsidies?

      • OZ

        Yes. In fact you can add lines at Costco or wirefly right now.

    • SomeTmobileGuy

      The letter will probably go only to people who are 18+ upgrade tenure to avoid having to waive any ETF

    • Dave

      Do you think this will work? I was planning on doing this as well.

      • OZ

        It might. If it does not, execute return policy.

  • Deihmos

    I just switched my lines to the simple choice a few weeks ago and now I hear I could have waited to save some money. I previously had the 1000 min family plan. This really pisses me off! This does not even seem fair that other customers will be able to pay less while others have to pay more. Do these savings have a time limit?

    • JJbgo45d

      wow! that would make me feel like a sucker too. From what I’m reading, most people are getting a new $45 all inclusive plan. Thats like a $15 savings/month

      • jride

        I just paid to migrate 4 lines two days ago and the loyalty rep assured me there was no plan to migrate old plans automatically. GAAAAAAAAAAAAAAAAAAHHHH!!! I swear T-Mobile has figured out every single little way to piss me off as a customer.

  • predation

    yup. my wife just got this letter too.. after i switched everyone to the simple choice plan.. no biggie though.. actually saving more on simple choice… just an FYI though, if you’re on this “new grandfathered plan” you’re not eligible for EIP

  • Scrotum Repair

    What if the contract we had with T Mobile expired 4 years ago?

    • predation

      you get switched…

      • Scrotum Repair

        Not if I end up paying more.

        • xmiro

          then you leave by 2/1/2014

  • samsavoy

    the only reason I haven’t ported out is because of the ETF. I will probably leave, even though I don’t want to, but the coverage is just too little too late. I will come back when they upgrade their 2G.

    • TechnoRealz

      Or you move out of the sticks ;)

      • samsavoy

        I’m not in the sticks dude. I’m in a suburb of 36,000 people. The coverage sucks.

        • MeMyselfandI

          Yeah, I am in the suburbs, and my city is 80,000+; TMO’s coverage is decent, but not spectacular…

      • kalel33

        T-mobile has zero towers in the sticks.

  • sushimane88

    So is everyone subject to different plan depending on ur current plan? Because from current plan is 5 dollars cheaper then the simple choice it may be little but its 5 dollars.

  • The Seventh Son

    Question: I currently have the “Even More Plus Unlimited Talk + Unlimited Text + Unlimited Data” plan for $59.99/ month with 2GB of data.

    What they are offering is to switch me to the “Select Value Unlimited Voice, Text with 2.5 GB of 4G data” plan for $45/month.

    Am I missing something here or is this basically a great deal?

    • Tmosince2003

      $45 per line or for both? That would make the difference, I suppose. I hope when I find my letter tonight it makes clear what each line gets and what it costs.

      • The Seventh Son

        I only have 1 line total. The price for that would go from $59.99 to $45. I’m not sure if I lose anything though..

        • Laser123454321

          Youre getting a better deal. You would get the same unlimited voice and text. Your data cap before was 2GB before you would be slowed to 2G speeds and now it is going to be 2.5GB before being slowed to 2G speeds. So 0.5GB more of cap for $15 less a month.

        • The Seventh Son

          Sweet! Does this new plan add tethering/hotspot and also the new international data capabilities?
          Thanks for all replies so far!

        • Infiltration

          Hi, I’m in NYC currently paying $60.00 for 3 lines, 1000 Mins $49.99 , no text and $5.00 for 2GB for line 1, $5.00 2GB for line 2. The third line is a basic phone and is free till 1/31/2014. Will I get this letter? Did you get the letter first or did you called first?

        • The Seventh Son

          Not sure about situation unfortunately. I did get the letter, they can evidently only do this for those folks who got the letter according to the lady I spoke with. I believe the letters are being sent to those people who are on really old grandfathered plans.

    • dave

      I would say it’s no better. Basically you lose the phone subsidy which is worth about 20$ a month over the course of the contract if you do the math. (Most of the phones have equipment installment plans over 20$ a month.) A lot of people fail to realize that you’re not getting a direct plan swap – you lose the subsidy of the phone.

      • Todd_the_Hunn

        Laser the EM + plan is a unsubsidized phone plan .

        • Todd_the_Hunn

          Laser .. Dave …same thing ; )

        • laser

          Laser – I like it.
          -dave

        • dave

          Thanks, man. My bad. So it would be better in every way.

      • nathan118

        Or buy a Nexus for $300…about $100 more than most top of the line phones subsidized. So now you’re $100 over, spread over 24 months…that’s like $4 a month.

    • The Seventh Son

      UPDATE: I switched to new plan and it’s better in every way:

      > More data
      > Tethering now included (was not included in my previous plan)
      > Costs less every month
      > Now will let me use data internationally without extra charges.

      Pretty sweet imo. Well done T-Mobile :)

      I’ll keep buying full price phones as I’ve done for the last few years so I can switch them out every few months. I went from the Nexus 4 to the HTC One and will now get the new Nexus 5 as soon as it comes out. Couldn’t be more pleased!

      • FluX

        Congrats! That’s really good. I would go crazy for that!

  • Ceefu

    3 lines on a 1000 minute Family plan. Paying $20 for family texting, and $20/$20/$15 for data across the lines. Less my corp discount I’m around $140 after taxes. I’m curious to see what offer I will get, and if it will be any less.

  • Johnny BGood 88

    I also have the EM+ grandfathered plan for $60 (unlimited voice/text/data 2GB) and got a letter on Friday for a new value plan unlimited voice/text/data 2.5GB for $45. No contract and includes hotspot/tethering (I called to make sure of this). THIS IS GREAT! Savings of $15 a month.

    • jimyoung

      johnny bgood , what’s the phone number you called in to?

    • Todd_the_Hunn

      Johnny I got the same EM + plan . Yay . I want that letter . Actually no just 15 clams less a month .

      • bob90210

        Simple, just send me a check for $15 each month and, presto, you have 15 clams less a month!

    • Makoute

      I thought that EM+ plan had 5gb of data? How come you only have 2?

    • Dima

      Wait, why is your letter plan limited to 2.5gb? Were you not offered the Select Value (as pictured in this article) with UNLIMITED data, text and voice for $45? Or did yours say 2.5gb?

  • John

    I have truly unlimited data with tethering. What will they offer me? If I don’t get the same then I’ll move to another carrier with better coverage.

    • joesmo

      good bye and good luck john

    • Mike

      Sure if you wanna pay more. I already migrated. I have so much data even on tether, ill never use it. Good luck with sprint as they are the only other unlimited. :]

      • joesmo

        sprint….LOL. i wouldn’t wish them on my worst enemy

    • Aaron T.

      Ya, unlimited is only reason to stay with TMo. Otherwise, if you’re going to get tiered data anyway, you might as well go with another carrier.

      • Sasparilla2

        Their family plans are great if you have good reception where’d you’d use them (4 lines, 2.5GB’s a month on each phone, comes out to $35 a line per month), bring your own phone of course.

    • On the ball

      The unlimited data plan now comes with 2.5gb of tethering included.

  • jride

    So… I just paid to migrate 4 lines to simple choice a couple of days ago. The loyalty representative then said “there’s absolutely no plans to migrate people over to simple choice automatically.” I just called in and the rep said “there’s no current or future plan to migrate people to simple choice without the fee. I’m sorry misinformation is floating around the internet.”

    I had them notate the account with what they told me and I’m sure it will assist me in getting my $100 per line back. Heck, my forced migration letter is probably already in the mail.

    Once again, this is another huge failure from T-Mobile. They pre-announce the lower international rates, enraging people who are going abroad before the 31st. But then they don’t tell us about the conversions ahead of time or stop us from paying migration fees?

    *bangs head against wall*

    • xmiro

      were you on a Value or Classic plan?

  • MeMyselfandI

    I have the same problem with the new plans that a lot of others have had: I don’t need voice minutes. My current plan is a family plan from about five or six years ago with 850 minutes shared between two lines. I have unlimited texting on one line, and no texting on the other. I have about 6 gig of data on both lines. I think the most minutes I ever used was around 200 in one month. What also sucks is the loss of the subsidy in the monthly rate plan cost. My wife’s work will reimburse the monthly service fee, but not any equipment costs. The fact that there was no separate equipment cost meant that her employer wound up paying for the phone as well. We lose that now.

    • eneka

      Would the reimburse if you got a phone on T-Mobile’s eip?

      • MeMyselfandI

        No, since it would appear on the bill as a separate line-item identified as an equipment fee of some sort. Her employer will only reimburse for service, not for equipment.

  • TechHog

    Funny that this pops up the day after my family switched. Well, at least we got the migration fee waived.

    • Mike in KC

      Same here. I wonder if that’s why they were so willing to waive the migration fee six months before my contract was up? It helped me out quite a bit as I saved money and went from 400 texts to unlimited. Only problem is the throttling. 500MB for a starting point is crap. The minimum should be 1GB before they start charging you for data IMHO.

      • FluX

        T-Mobile charged migration fees to jump between plans? The rep I talked to said that we wouldn’t have to pay a thing to switch to simple choice. Only our contract from the Value Plan we signed 1.5 years ago will hold us back from switching to other carriers (which we definitely do not plan on doing).

        I remember the days of Voicestream…

        • Mike in KC

          In my case yes because I was wanting to move from a contract to one of the simple choice plans before my 2 year term was up. Technically, by letting me move, they gave me an extra discount on my phones that they subsidized for me. (They were Galaxy Blaze’s so it’s not like I got away with S4’s or anything :) )

        • Ziv

          You probably have 5+ years of tenure, right? That’s why they waived your migration fees.

        • Mike in KC

          Yep, been with them for around 13 years.

        • 21stNow

          There is no migration fee in going from a Value plan to a Simple Choice plan, but there is a migration fee if the customer was on a subsidized device plan. In Mike’s situation, the migration fee would have been $0 since he was within six months of the contract ending.

        • Mike in KC

          I was actually 12 months out, six months away from hitting the 18 month mark where I could move over freely.

        • 21stNow

          Oh, OK.

        • FluX

          Oh okay. Now I remember what that chart meant that I saw when Simple plans were rolled out. Thanks!

  • Jimz

    I currently have the 700 min family plan @ 59.99.
    2 additional lines @ 9.99 each
    Unlimited family text @ 9.99
    FREE myfaves
    2 preferred web2gos @ 4.99 each

    What could they possibly offer that is comparable? Or am I screwed? :((((( I love this plannnn

    • FluX

      Just wondering, what does t-zones (or now web2go) get you?
      I remember the days of classic plans.

      • Jimz

        Hm not sure what you mean by what they get me. LTE for 4.99. I think it is throttled after 5GB? Not entirely sure on that.

        • FluX

          Wow! That’s a great deal!

    • phone-o-logist

      You and I share the same plan, only that I only have one phone with internet. When I have called T-Mobile, they have encouraged me to switch over to any of the newer plans, but they themselves have told me that there was nothing cheaper. I got a notice in my bill saying that my discounts were going to expire. I guess that “these savings” are no longer going to be around. :-/

  • FluX

    Does anyone know if Value plans are being affected? My family currently is on a 1000 minutes and Unlimited texting plan, and my parent’s don’t want to switch to the unlimited simple choice (maybe it was a good move not to, as we may be receiving a letter). Hopefully this will allow us to get at least 500MB 4G data (we are planning to only get 1 smartphone anyways, rest only support EDGE/GPRS (IKR)).

    • Deihmos

      I would like to know this as well.

    • Sexual Harassment Panda

      sooner or later it likely will be. Generally, these simple choice plans are always more expensive in the long run than the old bring your own device value plans. I wouldn’t be surprised if value customers are next!

      I’m going to cling on to mine forever and they will have to pry it out of my cold dead hands.

      Remember, if your value plans (especially with family value plans) don’t have/or have limited text or data add-ons, it’s going to be cheaper, b/c simple choice prepackages voice, data, and text with a higher price. Should I be on the new simple choice, my comparable plan would cost me $20 more per month. No bueno.

      • mrkygeek

        I have 5 lines 1000 min BYOD Family Value plan for $49.99 plus unlimited family texting $9.99, no data and no additional charge for additional lines for total of $59.98 – 10% company discount + tax. Hope whatever they offer will match my current plan.

        • Ziv

          Your 3 additional lines are only free until 1/1/2014 anyways. So even if T-Mobile didn’t make the changes, add-a-line’s are $10/mo each, which would make your bill go up by $30/mo right there. Factor that in to what you pay vs what your new plan is before you get upset with the company.

        • VG

          The Add-a-Line Fee is $5 per line for the Family Value Plans (no phone subsidy in these plans). I currently pay $70 per month (+ taxes/fees) for a 5-line Family Value Plan ($50 for the plan, $10 for unlimited texting on all lines, $10 for 2GB data on one line, no data on the other 4 lines, and we own our phones outright). Beginning January 2014, I was expecting the price to go up by $15 per month (an extra $5 for lines 3,4 & 5). So, I am also wondering what T-Mo will be offering. If it ends up being more than what I should be paying in January, I might have to shop around at GSM-based MVNOs. Are there any MVNOs that offer prepaid family plans?

        • FluX

          Oh so when 2014 rolls around, add a line will be $10?

          If we don’t get a letter, we are definitely switching to Simple Choice (same price, so why not?)

        • Ziv

          Only if you are on the special promotion where they’re free until then. Although I seem to be incorrect in my pricing, I believe VG is correct that they are indeed $5/mo instead of $10.

        • VG

          $5 per additional line for those who signed up for the BYOD Family Value Plan in fall 2012, and $10 per additional line for those who signed up for “Classic” Family Plan (which includes phone subsidy) during the same period.

  • longtimeCustomer

    If this is starting Nov. 1 there is only 2 weeks to get all the letters out. Nothing in my mail yet.

    My only concern would be if there is any chance this is going on an inferior network. Like for instance service like straight talk has no roaming or MetroPCS has no access to the U.S. VI like T-Mobile does. I guess the question is, will we stay on exactly the same network with the same services?

    • FluX

      Yeah. I believe we will remain on T-Mobile US.

  • Klue

    Anyone with a family plan get a letter yet??

    • sidekicker89

      I’m on the 1000k Value Plan with 3 lines (Third line $5) still on contract till 2014.. I have yet to get a letter..

      • xmiro

        I’m on Value plan too, CSR told me yesterday we’re not part of the transition – classic and older plans only

        • D6E

          Shared Classic 1000 Minute Talk. That’s my plan. Looks like I will be migrated.

    • qmc

      $50 1000 min family time here, no letter yet….

  • Ty Christensen

    I currently have two lines on my classic family plan:
    1000 min = $59.99
    Unlimited text = $20.00
    Both lines with Android preferred unlimited with supposed “soft cap” at 5GB. $20 x 2 = $40
    So $120 total -15% Corporate volume discount + taxes = $115 a month out the door. I think I’ll probably benefit from this change especially if I get two lines unlimited everything for $90…sign me up! I might have to check the mail everyday now instead of once a week, lol.

    • RLB63

      when you lose the discount for new phones you lose a lot in this deal. They tack on roughly $20 a month PER phone you add. Last black Friday I got a GS3 for $1.05 out the door. That was when the phones were top of the line. You can still get discounted phones from other companies for T-Mobile. These new plans are REALLY a LOT worse for people with family plans.

      • nathan118

        Not if you buy a $300 nexus device. Most everyone charges $200 for a top of the line phone…another $100 and you can get a nexus.

      • Ty Christensen

        Right, but since they’re doing away with upgrades at third parties now, there won’t be any phone discounts anyway so might as well try to switch to a lower plan. I’m not leaving TMo so I don’t mind having a contract to get cheaper phones but with that gone soon these new plans might be cheaper.

  • D6E

    Shared Classic 1000 Minute Talk (5 lines) – NO TEXTING/NO DATA
    5TH LINE = HTC One EIP ($20/month)
    2-year contract (Expires 12/13)
    DID NOT MIGRATE

    $125/month TOTAL (w/corporate discount)

    Which plan will I get? Can I cancel the contract without ETF for ALL lines? What about the HTC One? Will I need to pay it off and/or return the phone? I’m a bit unclear.

    • kev2684

      if you cancel any service with EIP you have to pay for the rest of the device before leaving.

      • D6E

        Will I be able to just return the phone and grab a Note 3? Just need to add the insurance plan right? No down payment as well (since they will be eliminated)?

      • Test User

        I didn’t have to, but it was because I had a line with T-Mobile that I’ve never used an upgrade on for 3-4+ years. They let me waive the contract-break fee. YMMV

    • xmiro

      Which plan will you get?

      Dial 611 and see.

      If you don’t take what they offer you, you will have to leave by 2/1/2014 if you don’t want to pay ETFs

      • D6E

        Wrong. You have to call this number: 877-442-7832 (5AM-3AM PST)

  • Damiza88

    let me get this straight for loyal customer get unlimited talk,text,data for 45 dollars a month? cant wait to get this letter. this would lower my bill like crazy!!! right now im paying 93 sumthing including tax and my 20 dollars for my note 2

  • TMoFan

    I’d hate to be forced to give up my plans but I’ll keep an open mind if they discount. Sorry I doubted you Shhhhhhh. :)

  • The Observer

    My question is, my phone was subsidized (GS3) when I upgraded my phone last year. Would I have to pay the rest of the phone when they switch me or no?

    • Ryan Vega

      i highly highly doubt it they are breaking contract not you.

    • xmiro

      They are basically asking you to move to a derivative of the Simple Choice plan, so no. However, if you don’t take what they offer you, you will have to leave T-Mobile by 2/1/2014 and won’t get charged ETFs for doing so

  • Ky

    This story got a lot of press in the last few days. But what about facts? Only 1 person received this letter??? Has anyone else? What is the phone number of this special department?

    • Dima

      I myself have been thinking the same thing. I would love to get the phone number for this that’s whited out

  • Kevin Zefa

    tmo is not for everyone. we have 4 lines unlim talk/text with a variety of data plans for $124 a month. I alone use 30+ gb a month in data and 3000+ texts, not many phone calls and I love tmo’s LTE here in the Denver suburbs with 20-30 mbps speed. I’m sure my calls are not as quality as the would be on Verizon, but I’m a data and text guy. If someone uses a decent amount of data and is not on Tmobile they are clueless unless they are in the sticks.

  • Christina Toro

    I just got off the phone with T-mobile. I have the Shared Unlimited Value—Talk + Text $ 79.98 each for 2 lines and 2 Add A Lines at $5.00. I have insurance on the 2 primary phones and one has Int’l service for $5.00. I also pay $20.00 extra so the primary phones have unlimited 4g always even when we go beyond 500MB/month. The Add A Lines do not have any Data. My total monthly bill is $225 per month because I am paying off 2 (11 month old) phones on payment plan. Now with the 4 lines for $100 (Simple Choice Plan) my kids would get data so that is a plus. However now with those added Data users (teenagers!!!) when we go over the 500MB of Data usage during the Billing Cycle All the phones would revert to 2G Speed. That just won’t work for me. So in order to get around that, I would still have to add on $20.00 for the unlimited 4G data to the 2 primary phones. The one plus side is that now that Data Upgrade includes Wi-Fi Hotspot tethering which I don’t have now. So once I add back the insurance, equipment payment and int’l calling my new bill would be $239.00. My kids would be happy but I haven’t committed to new plan yet. The Rep could not give me an exact date when my plan would get this new Simple Choice Plan will be force implemented on folks that are not signed up to Simple Choice. I haven’t gotten a letter. I really don’t like any changes to my plan over the phone. I think I will head over to my T-mobile store. Hopefully I will get someone knowledgeable to help me. I’m afraid of getting charged migration fees. I’ve been a customer for over 5 years.

    • tmoknows

      Data is specic to each line. All lines would not be throttled unless they ALL exceeded their data allotment.

      • Christina Toro

        Thanks for the info.

    • RLB63

      Looks like you are not getting any discounts on your phone bill. There are free organizations that you can join if you don’t qualify for any right now. At least the last time I checked about 5 months ago. These usually get 10-15% discounts on your phone. A lot of colleges and jobs or unions qualify for discounts. You might want to search around. Will take a while but a bill of 239 would save you $24+ a month. So even if it takes you a few hours to dig out the info it will really pay for itself in short order.

  • VG

    Hmmmm, the scanned letter above states the customer is being offered a “Select Value Unlimited” plan. Nowhere do I see the words “Simple Choice” (which is what T-Mobile calls the plans offered on its web site and in corporate stores). I wonder if these “Select Value” plans have all the bells and whistles as the “Simple Choice” plans? Things like tethering, the international data roaming features they just announced, etc. ???

    • raider

      Value plans do not have the international roaming features. You need Simple Choice for that.

    • guest

      For those getting Select Value they will get the same benefits as Simple Choice

  • xmiro

    So I called yesterday and was told this doesn’t apply to me – we’re on 1000 minute value plan. The CSR said only people who are on the previous classic plans, or something like my faves are getting transitioned.

    And it appears that they are finally nuking the $5.99 T-Zones abuse that was rampant

    • longtimeCustomer

      I have Get More 1000 with Nights and Weekend. How do I find out if it is included?

      • xmiro

        dial 611, ask for retention or just talk to the support rep that answers

  • raider

    Wirefly’s site says you can ‘keep your great deal’ if you have a grandfathered plan. Has anyone successfully upgraded through Wirefly and been able to keep their plan?

  • FluX

    I heard a MetroPCS ad on the radio and they were advertising the “MetroPCS” equivalent of the Simple Choice for 4 lines at $100, but they said it was a “limited time offer.” Does this mean that Simple Choice is limited time or are they trying to get people onto their network?

    Another question for someone with a Simple Choice plan: does the $100 for 4 lines include the regulatory and emergency call fees? The MetroPCS ad said that it did not.

    • John

      The $100 for simple choice 4 lines on T-Mobile does NOT include taxes or regulatory fees. I know this because I have simple choice on T -Mobile with 4 lines. Taxes run about $3.56 a month and $1.61 regulatory fee per line. So taxes and regulatory fees for 4 lines would run an extra $10 a month.

      • FluX

        Okay thanks. I live in FL too, but we are on a 4 line Value; tax is $23.96.

        • John

          Cool I live in CA. My taxes are probably lower than usual with 4 lines because I get $35 off my bill in Loyalty discounts on top of a $15 credit of my 1st line’s unlimited 4G data. So my discounts run to $50.

          My total price for 4 lines on simple choice with all having unlimited talk +unlimited text, one line being unlimited 4g, and the other 3 lines at 500 MB 4G is $70 after discounts are deducted and taxes/regulatory fees are added in.

        • FluX

          How do you get loyalty discounts? Do you know someone who works in T-Mobile?

        • John

          I get Loyalty discounts mainly because I have been with T-Mobile a very long time. My sister is a supervisor at one of the T-Mobile call centers, but that’s not the reason for my loyalty discounts. You can get at least $5 in loyalty discounts if you have been with them 3 years or longer. I get $35 in loyalty discounts because of my long tenure with T-Mobile, my bill is always paid on time etc. I had to fight for the amount of my loyalty discounts. FluX, call T-Mobile and request some type of loyalty discount if you have T-Mobile 3 years or more.

        • FluX

          Ok, I was a bit reluctant to. My family has been a customer for 13 years (when the dinosaurs of VoiceStream roamed the Earth) and we had a line change in 2009 (so they think we are 4 year customers). Do you think it is worth a try?

          Also, do you have any tips on what to say to get the loyalty discount? We always pay the bills on time, etc.

        • John

          Yes, it is worth a try, give them a call. If you have been with them consistently for 4 years you should be able to get some type of loyalty discount (at least $5). I would ask for loyalty department. Once you get a rep from loyalty department say I have been a customer over 4 years, always paid my bill on time, but I am disappointed with the pricing of my plan and disappointed with some of the services. Then say I am thinking about canceling service. Then say if you would give me a loyalty discount of $10 a month I would highly consider staying.

        • FluX

          Okay thanks! I’ll give it a shot soon :).

    • xmiro

      No advertised prices are always before taxes.

      Here go to mobileplancheck.com – you can guesstimate what your monthly bill would be, the taxes are on the low end. I know my taxes in Florida are 18.157% before FCC and E911 fees, and some cities have pole fees and other junk

  • Ky

    The special department phone number: 877-442-7832 from the hours of 5:00 a.m. through 3:00 a.m. PST.

    Please report back your findings.

    • Mark Reese

      I cant believe I called this number and gave them my info so easily this could of been some scam so I don’t suggest any one call this number …

      • Ky

        Go to Tmobile site-> support -> Chat with rep. Ask them for “Special Force Migration Department” They will give you this exact text book line.

        That’s kinda funny that you feel like a sucker after the fact though hahaha.

    • jride

      Called with no luck. I paid to migrate my lines over 3 days ago and the rep then said that there is absolutely no plan in place to migrate users over from grandfathered plans to new plans. This was of course one big giant lie.

      The special department refused to do anything as I did not get a letter. There is no talking logic to them and they do not care how bad you’ve been screwed over.

      My advice is to say you got the letter when you call. Tell them what plan you think you should have or better yet tell them you don’t want an ETF and switch to a carrier with customer service and a decent signal.

      • Citizen Kane

        call regular 611 say cancel, and just find a nice rep to credit you the migration fee on your bill.

        Everyone else…
        Everyone needs to calm the fuck down about this and just wait for more info. Bombarding the reps when you don’t have the letter is just going to piss off the whole department that deals with that they’re not going to do any favors later on.

      • Citizen Kane

        call regular 611 say cancel for retentions and just ask nicely for your migration fee credited on your acct. Just be nice and say you’re a loyal customer and feel disappointed that they charged you migration fee when most people going on new uncarrier terms aren’t paying migration fees. Be nice and go through a few reps, you’ll get it.

  • Mark Reese

    by the way im one the value 500 minutes $34.99 and text for $ 4.99 and data 4gb for data for $20.00. and I was told that people on plans from the last 5-10 years wont be getting a change or discount…only people that will be getting a discount will be those that have t-zones or those that have a rate plan for $29.99 or lower … so if your bill is like 35 or higher not to expect a letter.

    • Ky

      Value & Simple choice appears to be the only 2 options going forward. All other plans will be converted.

  • Mark Reese

    I payd 50 dollars for the last two years and because I wanted hotspot I had to upgrade to the 4.5gb plan , I use 1gb a month so.. over paying even if its 15 dollars don’t appeal to me . I cant get the unlimited plan because im on a old voice plan which cost the same as the 4.5 plan. I HATE HATE HATE WHEN a company introduce new plans but tell me I cant get them with out changing my whole plan. FU4K tmobile when my contract is up

    • BkEnigma

      Because no other company does this? This is just simple business. It’s incentives for customers to get off of cheaper plans. It’s a bonus for switching to new plans. Stop acting so entitled. The company is OFFERING a certain service for certain customers. If you don’t want to because it’s more expensive that’s your choice. You’re already on Value no? Just switch to the new value plan. You’ll pay $60 and get UNL TT and 2.5GB of data with hotspot.

  • Klue

    OK just called tmo customer care, (im on the myfavs family), and pretended like my wife had visited the store and had been told by the salesman about the letters going out. I acted like I was curious what the letter was gonna say. The guy on the phone didn’t know anything about the letters OR the unadvertised plan. Whats the deal?? are these plans real? has anyone with a family plan gotten a letter??

    • jride

      Call the special phone number. The regular reps don’t know anything. Any surprise there?

      • Sherman Davis

        What’s the number?

        • Wade Williams

          i just called the normal # the guy said he was just informed about the changes today and had to read documentation in order to make the changes. It took a total of 15 minutes for the changes

        • longtimecustomer

          And what plan did you wind up with? Details? Very

        • Wade Williams

          Current plan:
          Simple Choice Plan: Unlimited Talk + Text

          Total monthly charges:

          $160.00

        • John

          So basically you didn’t get special pricing, but rather current advertised pricing for the simple choice plans. If you go to T-Mobile’s website the unlimited talk+ unlimited text+ 500 MB high speed data is 1st line is $50, 2nd line $30, 3rd line $10, 4th line $10, and 5th line $10. Then extra $10 per line for 2GB of high speed data.

          Were you on the classic plan or value plan before?

        • Klue

          yea the regular rep tried to push the regular plan on me too and call it new but I know better. I will call the special number but what do I say?? should I lie and make up some reasonable special plan?? like $80 for for 4 lines unlimited everything? Also does anything know if retentions will do anything about phone prices? No way im freaking paying full price for htc one when I always call them to get the special deals.

        • John

          did you get the letter?

          If you aren’t on simple choice and are on one of the grandfather plans than you should receive a letter sometime this month. I would wait for the letter cause it should have a special price for you on that letter since you have a grandfathered plan.

          Once you get the letter give them a call. However, I strongly advise that you don’t switch to simple choice until you have your letter in hand. Because If you switch to simple choice before getting this letter than they’ll try to switch you to their their current simple choice rate plans. Which are NOT the special rate they are offering to those on grandfather plans.

          Those on grandfather/legacy plans are getting letters with special non advertised rates that are cheaper than current advertised rates for simple choice plans.

        • Wade Williams

          I was on Prmo Even More Fam 3000 TT Reduced price for $105
          a couple lines had $20 2gb data and a couple had $5 road to contract free web.
          I also have the 10% discount on my bill. My bill was $200.

        • John

          Glad you got your bill reduced Wade. I get $35 a month in loyalty discounts and have been with T-Mobile since Jan 2005. I have 4 lines on simple choice with all the lines having unlimited talk +text. The 1st line has truly unlimited 4G DATA and the other 3 have 500MB of data. I am paying $70 a month for all 4 lines after taxes, regulatory fees and all my loyalty discounts.

        • Deihmos

          How long in the discount valid for?

        • John

          I have been with T-Mobile since Jan 2005, nearly 9 years. My LOYALTY discounts of $35 monthly have nothing to do with the current moves/offers that T-Mobile is making to those currently on their grandfathered/legacy plans that are being forced migrated. Because I switched all my lines to simple choice back in April. Anyways to answer your question my loyalty discounts totaling $35 are good for 12 months. However, T-mobile said they will reactivate all my loyalty discounts ever 12 months. They guaranteed my $35 in loyalty discounts for as long as I stay with T-Mobile.

  • Wade Williams

    We were paying about $200 a month for 5 lines with data. I just got off the phone and they switched us to a better plan for $163 a month with 2.5gb of data per month for all lines.

  • metis

    oh they nerfed my unlimited loyalty plan several years ago. “this plan will always follow you, and you’ll always have truly unlimited data, voice and text on our most up to date system, even when you upgrade or when new technology comes out”

    To be fair, I’m paying less now, but in the interim they charged me more for less service, on top of breaking their promise. Don’t get me started on how terrible it’s been to try to add a line (twice now) and how horrid the customer service has been in the last two years. No one can even fix anything any more.

  • Christian Williams

    I know these are getting old but would I qualify for any new plans? I have been with tmobile for over 7 years.

    $49.99- family time 1000 minutes for first 2 lines
    $9.99- extra line(added 3 more)
    $9.99- unlimited text
    $20- preferred mytouch unlimited web(3 phones have data. 2 do not)

    Total price with corporate discount and all tax/fees= $154.61

    Thanks

    • John

      Yes, based on what you posted you do qualify since you’re a long time T-Mobile customer on their grandfathered/legacy plan. T-Mobile wants all their postpaid customers on unlimited plans to simplify things and remove potential for overages.

      Christian just wait for your letter. They are going to forcefully migrate you to their simple choice plan and offer you “select” non advertised pricing which will be disclosed in the letter. You should get it no later than mid November at the latest.

      • guest

        John you are not an authority on this. I am a T-Mobile representative and it is not necessarily true that Christian will receive a letter. Christian, please continue to evaluate your needs and move to s Simple Choice plan if you desire

        • John

          My sister is a supervisor at one of the T-Mobile call centers. I never said I was the authority, but you aren’t either. Based on what Christian posted he should get a letter as he is a long time T-Mobile customer on the legacy plan that is not unlimited. T-MOBILE has to notify all customers that they are forcefully migrating in writing.

          If he doesn’t receive a letter that would mean that T-Mobile is keeping his current plan. Which I doubt Christian will be able to keep his current plan because T-Mobile is getting rid of legacy/grandfathered plans and moving towards unlimited only type plans.

  • kam

    i was one of the grandfather plan with 5 lines. 3 lines had $10 MB data plan. i tried to upgrade all 3 lines to S4 today from Staples. T-Mobile will need me upgrade the data plan to $30 4.5G. Which mean now will not able keep the same plan to upgrade any smartphone now. so sad….

  • Jong Hyun

    I have 1000 Family Value + Unlimited Text with 4 lines and tmo@home and corp discount. Two lines have 2gb and the other 2 have capped 200mb and I only pay $105. A comparable simple choice plan is $125. I hope I don’t get switched but I would like to take advantage of EIP since it’s so scary buying phones on eBay that can go bad after activation. (Tmo needs to do something about that system)

  • D6E

    Just called that number and was told the following:

    – Essentially this is being done because they are migrating servers
    – Old plans will obviously get more features
    – Not sure about the price but most likely will remain the same or close
    – Only about 50K will get this letter
    – Legacy Plans Only (Ancient Dinosaur Plans)
    – Classic Plans are not included
    – No immediate plans to include anyone else

    Take it with a grain of salt. This guy sounded like he knew what was going on. He did ask if I had received the letter to which I responded NO. Maybe this is all BS. No idea.

    • xmiro

      hahah and the 611 CSR said Classic plans are included. Aaah I’m just going to call for the hell of it see what they say

      • longtimeCustomer

        Let us know…

        • D6E

          I just posted my update here. Someone already responded saying it wasn’t true:

          http://slickdeals.net/f/6340984-heads-up-t-mobile-grandfathered-plans-are-being-eliminated?&page=16

        • guest

          You will eventually be migrated. Enjoy your $9.99 employee plan while it lasts. T-Mobile and all carriers alike are not in the business of retaining unprofitable customers.

        • All of this is true.
          The only thing that isnt clear is when the no deposit rule went into effect.
          They also changed the Trade In program, so when you dont qualify for “Best”, you can NOT use your existing device as down payment. You MUST use cash or credit card.

  • Joshua

    Every time is call 611 they have no idea what I’m talking about ??? And what is the number for the special reps ??

    • D6E

      I honestly think they are just trying to keep this under wraps until their next phase. The rep asked me where I heard about the force migration. I assume he was surprised that I called asking about it.

  • Kevin

    Does this apply to Even More Plus Plans (Unlimited for $59.99) ??

  • sushimane88

    I still didnt get a letter and I got the old value plan 500 mintues with unlimited text and data.

  • mo

    Let me end this post Hopefully…. After seeing this post for a cpl weeks and wondering wheres me letter since ive been with them for 12 years now and id definately should get a long term loyal customer discount if any is given……And after learning what i did, im STILL skeptical of the number given here and hope now of you where scammed.
    I DID NOT CALL CUSTOMER service. I WENT TO TMOBILE.COM logged in and chatted by text with customer service using name number and pin code for account ..

    She said she didnt know about it and needed to find out. in the mean time i copied and pasted line to tmonews link on grandfathered account being forced migration. She took a while believe me then came and SAID…….

    Forced migration meant id not have to pay for migration but would be changed to the new simple plans. THE LETTERS WILL START NOVEMBER and ALL Plans CHANGED BY DECEMBER!!! ALL PLANS TO SIMPLE PLANS….

  • Henry

    Been trying to find a place to upgrade my contract with and extended two year term for subsidized (discounted) phones, but cant since T-mobile canceled it all together everywhere on NOV. 1. The people at best buy and cartoys didn’t even get a notice or email about it happening. T-mobile CEO can’t do the math, I did the math and even did the math for the customer service rep. I have 4 lines on the classic plan and my parents are too old to learn how to use data on their phone( they have hard enough time using a mouse on a pc or laptop) so plan comes out to be $100 for two lines (with data) then $10 for each added line (without data) making my bill a total of $120. So with a subsidized phone say the note 3 at $299 upgrade that $600 for me and my wife and my parents still like their phones. so total is 120*24(months)+300+300= $3480. While on their so call money saving plan (simple Choice) its $100 for all 4 lines but full price on phone which is $704 for the note 3. 100*24(months)+704+704= $3808
    $3808-3480= $328 more I’m spending.. NOT SAVING!!

  • Rafael Trasvina

    I hope that I am availabe for the free migration. I have had a classic plan and I recently on 10/7 migrated to simple choice plan. I am dreading to see my incoming bill with the 200 dollar fee on there. I have been hearing that they may waive it. Should I call and complain?.

  • tmo

    not yet see the letter for family plan

  • Bradastan

    It is February of 2014, I have not received any letter. I continue to use my age old legacy family plan with those age old $5 unlimited data plans on 4 lines. Everything is as it has been for more than a decade.

  • jjstewo

    @ Bradastan : ) how much are you paying for it ?