New Image Breaks Down T-Mobile’s New Value Plans On A Grand Scale

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Breaking down T-Mobile’s new Value Plan is something we’re all working to do and hopefully this image, with its incredible detail will allow us to do just that. As a caveat, the image does still leave some lingering questions, especially those surrounding existing customers and upgrades. Still, there’s little left to the imagination regarding the company’s new Value Plan efforts that there’s no stone left unturned with the new Value Plan presented here.

At first glance, some of the international charges appear cheaper with the $7 down from $10 and the $10 plan down from $15. The prepaid plans also received a refresh with the $50 plan bumped up to 500MB of data and the $60 up to 2.5GB of data.

The Value Family plan is priced out for two lines including data, with lines 3, 4 and 5 an additional $10 plus their own data add-on. In other words, every line for the 3rd, 4th and 5th lines require its own data package as there’s no shared data ala Verizon and AT&T.

Mobile Broadband and HotSpot plans are also broken down in this image as well, with “SMSH” referenced as the available hotspot add-ons. Mobile Broadband customers should take note that current T-Mobile voice customers receive $10 the listed pricing. Pricing for the HotSpot add-on was $15 prior to the new Value Plan changes, with the 500MB offered as free for tethering customers. Capped data plan customers can tether for “free” based on the allotted data, unlimited data users will choose from one of the three available tethering options,  includes the 500MB option already available with the rate plan.

There’s plenty of information to take in above, and we’re hopeful that T-Mobile will go into even more detail as to the reasoning behind these changes tomorrow at their special event.

Questions? Ask below and I’ll do my best to help answer them.

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  • noes

    So as a current $60 prepaid user, what incentive is there to stay on prepaid? Unless I’m missing something, I’ll be much better off switching to the $60 value plan, correct? Same plan except I’ll actually be able to use google voice for voicemail. Or is there something I’m missing?

    • JungleJunkie

      Pretty sure the only thing keeping you from switching is a credit check.

    • Bronze 6

      The Credit Check, and also if you have bad credit, etc.

    • anonymous

      I am unfamiliar with using google voice for voicemail on prepaid or postpaid services, but the biggest difference would be EIP for a new device. Postpaid service gives you the benefit of financing a new device with no additional charges, versus prepaid where you would have to pay for the full price up front. Hope this helps.

  • Zac

    So if I do a Value Plan with EIP and cancel service say five months in, is there an ETF? Is the remaining balance on my EIP due immediately? Do I keep paying TMo 20.00 every month until my phone is paid off? This is a serious question. How does it play out?

    • taron19119

      You pay the rest of the balance on the phone

    • Guest

      The total cost of the device will be due on your next bill. There’s no ETF since there’s no contract.

    • chantie

      once you cancel it stops the EIP and its then due in full on your final bill.

    • Spanky

      Since these new plans are contract-free, there will be no ETF. The remaining balance on the EIP, however, will be due immediately.

    • anonymous

      If you have no contract then there will be no ETF. The new simple value plans no longer have contracts, the only time you’ll see one is if you are currently under contract. You would then have to fulfill that contract since you signed for one. The remainder of your EIP will be sent to you in your last bill in full. You will not continue to pay $20/month until your device is paid off.

  • Daniel Lassiter

    Looks like your better off going unlimited everything family two lines 120…single line 70…look great to me..

    • I agree. People who disagree either have grossly unrealistic views on price vs quality of service or just are Never happy with ANYTHING i.e. way too cheap.

      • xmiro

        I go with way too cheap

        • fentonr

          My experience has been that you’re right.

      • Ihelpyou

        The average person is dumb when it come to cell phone pricing outside the current carrier they are on. Look it up people, I have had Verizon before coming to Tmo 1 years ago and i can tell you i have been very happy. Fair price and great service, Im paying $90 for unlimited everything and I’m going to payoff my installment soon, and then $70 a month. Verizon I was paying $120 and I didn’t have unlimited data.

        • nicknowsky

          I was with ATT Cingular since the 2000 never once had a data plan or used data…we kept the same plan for years cause we had the rollover plan and never ran out of minutes….then made the switch to My Monthly 4G last summer but it was more than we pay now for 2 phones on Tmo…..and now I get data

        • Sean

          and your point is…?

        • Dion Mac

          His point is his plan is cheaper with T-Mobile and he gets data now JERK!

        • nicknowsky

          i guess the other part of my post I deleted….basically I was gonna say Good Deal….the guy saving a lot with the tmo switch…along with myself

        • Joanna90

          Well sucks for u that u werent on a Verizon grandfathered unlimited data plan my man has one and gets to use all the data he wants and pays 110 . And has WAAAY better coverage thN i do on tmobile. So i rather pay what he does for better coverage n signal inside buildings

        • Dion Mac

          Its still baffles me why people who are happily with other carriers not only comes to a forum about tmobile, but feels the need to comment as well.

          You know what, I’m happily with Wells Fargo, but I’m going to find a forum about Chase Bank just to talk sh*t!

        • bleeew

          I had unlimited data on VZW. Now I don’t :(. I upgraded which is why I lost it, but its not a big deal no more’.

        • nicknowsky

          verizon is for suckers

    • abc

      I’m not understanding something. The unlimited data is the same price as the 4GB, and beyond that 6GB, 8GB, 10GB, 12Gb cost more than the unlimited. Does that make sense? I must be missing something.

      • the tiered data plans include Hotspot, the Unlimited does not.

        • abc

          Ahhh finally thanks!

        • Unlimited plans get only 500MB of Hotspot for free.

          The non-Unlimited plans (500MB – 12.5GB) all have it included.

        • Zacamandapio

          Wait. Really?

          I thought the unlimited doesn’t get “any” Hotspot feature.

          I’ll look again. But thanks for the hope.

      • iansltx

        GB-capped plans allow you to tether up to your cap. Unlimited gives you 500MB of tethering, beyond which you need to pay more for more tethering.

        If I were to switch to T-Mobile for my main smartphone, I’d probably grab a 4.5GB plan ($70/mo…I own a Nexus 4) because I want to be able to do significant amounts of tethering, and the cost isn’t any higher than unlimited on-phone + 500MB tethering.

        • Dakota

          Can you explain to us non techies what exactly tethering is and when/how you use it? Is it just using your cell connection as your internet if you’re not on Wi-Fi? Guess that’sgood for people in hotels or if you travel a lot and need to use a computer when there’s no internet connection. Thanks

        • yao ket

          Yes tethering would be using your cell phone data to connect other devices.

    • Winski

      That’s it !!!

      I’d bet you money that folks will actually buy the 8-12 BG plans because they never looked all the way to the end of the chart… Astounding…

    • Mazzani

      It should be called out that the Unlimited Everything plan for $120 only includes 500MB of high-speed data. After that, it’s throttled to 2G speeds while remaining unlimited.

      • Rick Johnson

        That would be incorrect according to how the chart is laid out and how T-Mobile has been “selling” it in internal communications. Neither footnote contradicts.

        $120 Unlimited everything includes the $20/mo/line “Unlimited Data” tier. That tier is truly unlimited for the phone. You just don’t get any sort of tethering option beyond 500MB w/o paying an additional fee. The additional data in 2GB increments is convenient for those who need a tethering solution.

        • Mazzani

          My mistake, that plan limits the SMH to 500MB, but not the data usage by the connected smartphones.

  • Dennys Cerros

    Do you still need to check for credit

    • JungleJunkie

      Yes

    • anonymous

      There are still credit checks for postpaid service, if you visit your local t-mobile store you will see the new price cards, which state the price you are eligible for depending on if you are a well-qualified (no deposit) customer or other postpaid qualified (deposit) customers.

  • Aurizen

    how come data for 12 gigs is $60 and unlimited is $20? why isn’t unlimited more?

    • JungleJunkie

      You cannot use mobile hotspot (SMHS) with the unlimited data plan, you would have to purchase SMHS data in addition. All other data packages include hotspot (SMHS).

      • Eric

        Unlimited Data can include 500 MB of Mobile HotSpot for free!

        • fentonr

          Great, isn’t it? It is a hard cap, but for another $10, ($30 total) you can get unlimited data to the phone and 2.5gb tethering, compare that to what AT&T or Verizon charges, its a steal!

      • Ace the Great

        Unlimited comes with 500mb of capped hotspot but you can either add 2.5 gigs for $10 and 4.5 for $20 but thats the max for the unlimited data plan

  • Jim Blizzard

    Little confused by the family plan…what is the additional cost for data for lines 3,4, &5? $30?

    • anonymous

      $10 per line for lines 3, 4, and 5. So yes, $30 total for the extra 3 lines.

    • MaseW

      It’s $10 per line for voice and then whatever the price for the data plan.

      So for your number of $30, the additional line would have unlimited voice and text, with 2.5GB of data, with mobile hotspot (tethering) included.

      Just wanted to add, that would be $30 for each line. If you only paid $10 per line, it would only include the 500MB data allotment.

    • Trik_sea

      Our family plan has 3 lines. It’s $80 for first two lines (unlimited talk and text, 500 MB data/phone). Add a line is $10 (automatically includes 500MB of data). Then, we added 2GB of data for 2 of the 3 phones for $10 each (third line doesn’t need much, so why pay), so those two will max out at 2.5GB of data each and the third line will max out at 500MB. Monthly cost, 80+10+10+10 = $110 plus tax. We were paying a lot more before. We did look back over the past year for each line of data usage and determined we need less than we thought. Rarely did either of us go over 1MB.

  • Michael Lococo

    I just want to know when I can pick up my 5 new @nokiaus Lumia 921’s for my family plan?

    • fentonr

      I’m with you! I like my 8X, but I really want a flagship Lumia!

  • Data Lover

    What happened to unlimited Talk +Text +Web? I thought the plans came with unlimited data and the $20 was for unlimited 4G data?

    • fentonr

      They do. First line is $50, second is $30, lines 3-5 are $10 each and each line can add unlimited data for $20 additional per line.

  • Jazzyjeff215

    I’m not on a classic plan is there migration fee to switch over. I’m spending way too much money with my current plan

    • anonymous

      Migration fee is determined by your status of where you are on your contract, that is if you still are under contract. The only time there will be no migration fee is if you are on a legacy value plan and want to switch to the new simple value plans.

      • tmorep

        Incorrect! migration fees are determine by your upgrade status, so if you have more than 18+ months since your last upgrade you can migrate without fees.

        • fentonr

          That’s right. It used to be contract length remaining but is now upgrade tenure. If your lines are at 18+ months tenure or you’re switching from value, you won’t have a fee.

        • Will

          You will have an ETF if you try to change to the new plans and then cancel in a month or so. Right now I pay for horrible service in the D.C area and can’t get out of my Value plan contract until August. T-Mobile is a bully and won’t let me out of my contract. However, if I were a new customer there would be no contract. What gives. T-Mobile=bully

        • fentonr

          Wow. You did agree to the contract, why would simply switching to the new plan nullify that existing contract? Hardly seems to make them a bully.

        • Will

          Why is there a contract in the first place if you brought your own equipement and T-Mobile never subsidized your equipment? T-Mobile to new customer: “If our service does not work for you, no problem you can leave with no ETF.” T-Mobile to previous Value Plan customer: “Try to leave and we will hit you with a $200 per line fee. It doesn’t matter that you brought your own phones. We don’t care that you can’t use it because the coverage is bad. You can’t leave. We own you.”

          I was wrong. They are not a bully. I am a slave to T-Mobile. If I pay them $400, I can buy my freedom.

        • thepanttherlady

          When signing a contract you are given 14 – 30 (depending on days your state) to cancel, fee free.

        • Will

          Yesbut if you try to cancel for coverage issues they will talk you into a signal boosters. The signal booster will not work and then poof your two weeks to cancel is magically gone. T-mobile does not care. you are their slave and you are lucky if they feed you a litle coverage here and there.

        • Dakota

          That’s why it never made sense..I went full prepaid.to me,it only made sense to people who needed unlimited data. Otherwise there wa no value to the plan.

    • fentonr

      If you’re on value or an old even more plus plan, no, there is no charge. If you’re on a different plan, then yes unless all your lines are over 18 months upgrade tenure.

      • JB

        Even if you’re on a contacted value? That’s the only question I really have. My brother switched to Value on July of last year. He wants to get on this new plan, but he’s worried that since he is technically under contract that he’ll be slapped with an ETF. I had to tell him for once I didn’t have an answer. Lol

        • fentonr

          I switched a few contracted value plans yesterday no problem. Your current contract will continue until its out, but you can get on the new plans no problem if you’re currently on value.

        • A

          I just switched my contracted Value over today with no fees or issues as well.

        • Karlotta

          If he’s on the Value plan there’s no migration fee to move to the No Annual Contract Value. He simply completes out his current contract.

        • JB

          He has no plans on going anywhere (i.e. another carrier) anytime soon, so he should be good then. I’ll let him know. Thanks!

        • disqus_IhHsXOzMuH

          There is no more ETF. He can switch to the new plan with no fee but he will still have to finish his remaining contract.

        • Dakota

          Probably better to contact T-Mobile directly than listening to commenter s who have no power to definitively answer your questions. Just ask

  • no

    Disappointed, was looking to switch from Verizon but these plans don’t do it for me. I get a corporate discount that TMO doesn’t offer so my unlimited talk and text with 2gb of data is about 80.00 a month after taxes. I upgrade my phone every 2 years so with the eip on this plan for a smartphone I am saving nothing. Wack…..

    • fentonr

      There is no such thing as a universal one size fits all. Sorry.

    • MaseW

      It depends on how much data you actually consume.

      If you were to switch now, you would save $20 after any EIP was completed. But the positive difference (at least for me) when comparing is what happens each month that you surpass your 2GB limit on VZW.

      The single line value plan, with 2GBs of data is $60.

      With VZW once you go 1 byte over 2GB, and every 1GB over after that, you get charged $15 for an extra 1GB of data. So if you go slightly over one month, your bill is now up to $95. You’re now $35 bucks over what you would have been paying T-Mobile, which even if you were still paying off a phone, is still $15 over what you would have been paying TMo. Or, you could chose to use their “Usage Controls” feature, which will just shut off data at the limit you select, and VZW will charge you $4.99 a month for the “privilege” of managing your data connection. Which would make your bill $85, and you would have no (cellular) data if you hit your limit, until the next billing cycle starts.

      I’ve found that since I move from a 2GB plan to a 5GB plan, I use data more often, more freely, and enjoy it more, because I don’t ever worry about going over a limit and getting throttled…or, in the case VZW and ATT, the even worse option of getting charged for exceeding my limit.

    • disqus_IhHsXOzMuH

      Without the corporate discount t-mobile would still be cheaper. You can trade in your Verizon phone to use it to pay your installment balance that way your monthly price will stay at $80. Remember you can make partial payments on your installment at any time.

  • Zac

    Why is “UNL” Cheaper than 12 GB ?

    • fentonr

      Because the unlimited is only to the phone. The 12gb can be tethered.

      • ^ this.

      • mrsbelpit

        Unlimited can actually tether as well, with a 500mb cap.

        • predation

          But with the unlimited you can pay additional $10/month for 2.5gb tethering.

        • mrsbelpit

          Yes, exactly, but having 500 mb included at no extra charge is excellent, and actually pretty adequate for me.

        • Zacamandapio

          Where are you seeing that?

        • mrsbelpit

          Second column from the left – Features SMHS (Smartphone Mobile Hotspot) 500mb for Unlimited Data – $0

  • triangle8

    Is TMO throttling again on their unlimited plans? What is threshold if it is?

    • anonymous

      There is no throttling on the truly unlimited data plan. There is still throttling on the data plans that state a certain amount of data ex., 2.5GB.

    • fentonr

      No. Only time that has been done and not explicitly stated was on the unlimited plans tmo had before they came out with the 2gb, 5gb and 10gb plans. Edit for clarity: you will be throttled on the numbered plans as anonymous stated above, but not the unlimited plan.

    • no, Unlimited is NOT throttled. Only the tiered data packages w/ Hotspot are throttled which they point out to people in black and white so there’s no confusion.

  • John Rumph

    Switched from older my fave family plan yesterday. Was still in contract but no issues changing. Ended up with more services at 15.00 cheaper. Way to go tmo.

    • Really? That’s what I’m trying to figure out.

      • fentonr

        Unless you’re at 18+ months of upgrade tenure, or on value, you will be charged a fee.

        • Thank you.

        • Wyn6

          Not quite true. I bought new phones on my Value Plan as recently as December of last year and they extended my contract to December 2014. I just changed over to the new plan yesterday without a hitch. No migration fee, nada. 3 lines, two with data.

        • Jess

          You were already on a Value plan so there were no migration fees. Migration fees only apply to non-Value plans, i.e. Classic and other grandfathered rate plans. You will ride out your remaining contract then stay non-contracted.

        • Wyn6

          Yep. I probably should’ve read a little farther down before posting. ;)

    • rubi76

      Were you charged a migration fee? Or you were done with your contract?
      Also, did they add any recurring discount?

  • Mike

    I thought TMO was going to simplify their plans. Seems mighty confusing.

    • bgale14

      the truly ulim does not allow mobile hotspot. all other data plans do.

      • fentonr

        Yeah, seems simple to me. Maybe not from the picture, but go pick up a brochure.

      • snoodogg

        It does but you will pay $10 for every 2gb used after the 500mb.

    • calluoutdog

      your an idiot then. dont use a cell phone.

      • mike

        Not an idiot, if it is so simple then why all the chatter on this topic on this site.

        • Makes sense lol. Its simple to me but I can understand the confusion T-Mobile causes becuz they always changing sh*t.

      • Dakota

        Why name call? You sound like one of their reps. Let’s take bets on how many retail employees will have trouble explaining it and get super confused and give people wlong info

  • nicknowsky

    I thought the My Monthly 4G Data bumps were supposed to go in effect back in Jan….WTF when you guys first reported this back at the start of the year I was excited….but every time Igo and renew and browse the plans…..Nothing….Ive been waiting for the $50 plan to get the 500MB bump forever….goddamn TMO get it out there

    • anonymous

      The prepaid $50 plan has received the extra 400MB (which makes it 500 in total) bump, since I think January. It was not advertised in the stores, but it did inform the sales reps when they performed a refill for you in store.

      • nicknowsky

        no they havent…why go to a TMO store to refill a prepaid plan…..It was clear as day…500MB jump I just looked Friday when I went to renew…NO DATA UPGRADES on any plans…grab the TMO My Account App from the Play Store..check it out

  • ten year plus tmobile customer

    will existing tmobile customers be grandfathered and have the option of keeping their current plans as is? we have a family plan – 4 lines, 1500 min, unlimited text.

    • fentonr

      Yes. Value plans will be able to keep their plans and upgrade as usual but not add lines. Non-value plans must go to national retail (WalMart, Costco) or an authorized dealer to upgrade. Branded, corporate, care and online cannot upgrade plans which subsidies phones. Also, these plans cannot add lines. You can keep them though.

  • Richard Yarrell

    Bottom line here i already have 2 lines of service all unlimited. And will be purchasing the Galaxy Note 3 in Oct/Nov 2013. Looks like i will be getting a great deal on that handset come launch day. Especially if you have a tmobile device in excellent condition to trade in.

    • good point, I think a lot of people often forget about the fact that you can trade in your phone for value against the new phone so really you can upgrade anytime you’d like and still get money off the new device if you’re willing to part with the one you have already. Value of trade in of course depends on age and condition of device, you have to be reasonable about it.

  • nicknowsky

    seriously $50 for unlimited Talk Text Web is a hella of good deal..the 500MB 4G cap makes it more appealing….im not nuclear crazy with my data…and if you’re using a GOOD Android phone like a Nexus 4 or Galaxy Nexus….you can tame your data…I dont just let my data run..with the new Android 4.2+ notification menu you can click your data on and off easily

  • nicknowsky

    Just implement the plans…no more showing pics and talking about it..just do it already

    • thepanttherlady

      They already did.

      • nicknowsky

        i just looked still says 100MB for the $50 my monthly4G plan

        • kev2684

          these are value plans. it’s different from monthly4g.

        • fentonr

          Monthly 4G is listed in the picture in the article, but that rollout wasn’t done at quite the same time as the uncarrier plans. I expect because the uncarrier plans involved updating nearly every system tmo uses in addition to training thousands of employees. Likely, they thought that was a pretty good days worth of work and they’ll get to the Monthly 4G stuff in a day or two.

        • nicknowsky

          where are they different,,,I thought this was all about the monthly 4G data bumps…I dont see any value plan…I know if i wanna go to Walmart i might see it

  • John

    I am a happy T- Mobile customer and here’s why:

    I pay 56 a month for 3 lines. Here’s how: my first 2 lines have unlimited
    talk+ unlimited text $79.99. 1st line has unlimited high speed data for
    $5 (given by loyalty dept). 2nd line no data. 3rd line 500 talk,
    unlimited text, no data (Free till Jan 2014) for 3rd line. I would be
    paying 85+taxes = $91. However I get a loyalty discount of 35 off every
    month. So 91-$35=56 a month for all 3 lines including taxes. I added the
    3rd line for free earlier this month on 3/9/2013 and they waived my
    activation fee of $35 and gave me a free sim card. Granted I get the loyalty discount and some other perks because I have been with T-Mobile consistently since January
    2005. Thus, I am a loyal T-mobile customer paying 56 for 3 lines of
    service. Been with T-mobile over 8 years. :)

    • nicknowsky

      thats a good deal

    • loueradun

      I am curious how you got this $35 loyalty discount. I have been with T-Mobile since 2002 when T-Mobile USA was first starting up.

      • John

        Well lets see around 2008, I started receiving a 10 per month loyalty discount. Then in 2010 when my contract was due to expire I negotiated my loyalty discount up to 25 per month. Then in February 2013, I negotiated my loyalty discount up to 35 per month. My loyalty discount is at the max for myself. It was hard work and I had to fight with T-Mobile to give me the loyalty discount of that size. I was told that most people don’t have a loyalty discount even at 25. I then told the rep 80% of your customers have NOT been with you over 8 years consistently. I never left T-mobile then came back like many T-Mobile customers. I have been with them since JAN 2005. Also I am never late on my bill like some T-mobile customers are. For instance my bill is due by the 27th of each month and I usually pay it between the 17th and the 20th of each month.

        • Dion Mac

          SN: We(as in the reps) could care less if you paid your bill on time, as long as you paid it and wasn’t suspended. We cared about how much you paid in how much time. i.e Customer A has paid $7000 in 8 years. Customer B has paid $5000 in 2 years. Customer A gets the red carpet, but customer B get the magenta carpet!

        • John

          some T-mobile reps have the attitude you just posted. But many are better trained than that and know how to treat a valued customer. After all the customer makes the business. Plus if a T-Mobile rep gives me trouble I ask for their supervisor and I report them. Then they usually end up taking care of me. Then they tell me that they will talk to that rep about their behavior.

        • Dion Mac

          Your attitude absolutely sickens me. Just because a rep doesn’t give you what you want doesn’t mean they are giving you trouble. Some reps, as I was, actually cared enough about the company to NOT give away the farm. There are some reps that will give you everything you ask for b/c 1, your not going to be screaming at them or reporting them to their supervisor risking termination in a down economy, 2, b/c they are likely to get commission for renewing the contract, and 3, because they just don’t care that much,

          Its total horse sh*t that a happy customer with T-Mobile since 2002 gets loyalty perks sent to them in the mail and they accept, but a faux unhappy T-Mobile customer since, i don’t know… 2005 b*tches and complains just so they can get better treatment than the customer thats been there longer than them! Dear John, you are a leach! You are NOT good for T-Mobile and are NOT good for America!

        • John

          Now your the type that I would ask for a supervisor and converse no further with you. Thankfully T-Mobile belives and know I am good for business. Your name calling shows alot of maturity. God bless!

        • Dion Mac

          Yes, I called you a leach. Therefore my maturity level is jacked up. Just great. SN: T-Mobile doesn’t think that highly of you as a customer. They are just giving you hush money.

          But I will say this… You are absolutely 100% correct! God does bless me!!! Goodday.

          *terminates conversation*

        • Dakota

          T-Mobile customer service rankings kept dipping because reps became increasingly rude and untrained. Unprofessional behavior and scripted responses not addressing my issues led me to Straights. Same network,lower price…Actually less than a pprevious talk only (no text ir data)

        • John

          Well if the ex rep on this forum is any indication than unfortunately you’re right. We need more courteous, better trained T-mobile reps to not only help keep customers, but bring in new ones. I hear ya Matteo its a real shame.

    • Dion Mac

      I wonder how many people are now going to call tmobile to get the same deal now. Likely they cannot and are going to get frustrated and cancel just because they are hot headed. Been there, heard that!

      • John

        been there, heard that?

        • Dion Mac

          Yes. I’m a former Retention Specialist. I slick hated this site b/c people would post stuff like this, then people would call in asking for the same thing. And if they didn’t qualify or we simply no longer offered it, they would catch a mean temper tantrum and cancel… or just scream at me for 30 minutes while my call time gets shot to hell!

        • John

          also the both the rep and the customer should be respectful to each other when dealing with situation. If rep is being respectful and can’t help them than you refer them to your supervisor.

    • Dakota

      I had been with them just as long.. they were my only carrier and never got a discount or anything despite paying on time..I actually dealt with increasingly poor customer service and malfunctioning phones. Still on the network but went to Straights talk and got phone directly from Google with phone supporfrom them. No plan fees and $45. (Guess value plans will still have this 20% added fees you skip on prepaid plans )

    • Jimmy

      I’m curious also, did the loyalty credit last for 2 years or for the length of the contract and then you ask them to increase it everytime you renewed contract making it another 2 years? Was the unlimited high speed data capped or unlimited 4g for $5?

      • John

        The loyalty credit continues for the entire contract for 2 years. Then if I was to renew i got to keep all my previous loyalty discounts and had the chance to possibly get more. However, at the present time I am at a max on loyalty discounts for the rest of my 2 year contract. But I ain’t complaining because after all they are currently giving $35 of my bill every month and will have 2 do so for the rest of my contract.

        The unlimited data had no cap ( unlimited 4G) and was $5 for one phone. Fair warning only loyalty department can give the $5 offer. If you ask anyone outside of loyalty department they will say they don’t offer the unlimited internet at that price. Even when you talk to loyalty you have to specify its preferred first phone unlimited web for $5.

        • Jimmy

          Thanks for the info. This is the first time I had loyalty discount applied so I hope in the future to increase it with other credits as well.

        • John

          how much loyalty do you get and how long have you been with them?

        • Jimmy

          Its approaching 10 years I’ve been with them since december 2003 and they only gave me $10/mo loyalty discount for 2 years. For some reason they would only give it to me if I switch to value. I feel like I was kind of cheated.

        • John

          Well try to get it increased once your contract is up. I would ask for at least 20 bucks off my bill every month if I were in your shoes. You have been with them too long to be geting that low of a discount. But bear in mind I had to do more than ask. I had to fight for the size loyalty discount I got.

          Your welcome. I am glad to educate and help a truly loyal customers like yourself. The possibilities of discounts are there, if you have been with T-mobile for a long time and can fight for them credits. I don’t let t-Mobile get anything over on me. They learned that a few years ago. lol

  • Much more simplified here. Looks good!

    However they still hide the $30 plan. Smh…

    • I agree, but I’m sure they have their reasons. But yea they’re definitely potentially losing a customer who may be inclined for the service if they saw that $30 plan, but didn’t since they hadn’t seen it due to being hidden.

      • fentonr

        I expect because that plan is not widely offered. Its online and WalMart only.

      • Its on their prepaid site still. But I’m guessing the above images are the new retail brochures and I just had to remind myself the $30 plan is not promoted there.

      • Dakota

        If it’s still available if may be a hush e plan only you’ll find at Walmart by their employees

    • Nick

      I love the 30 per month plan and would hate to loose it. The only problem is that you don’t get any roaming data

  • adeedew

    Question: I have what they call prepaid $70/month unlimited with a prepaid gift cards credit. Can I not add hotspot? If I move to postpaid do I loose my balance? Thanks CS had really no clue yesterday and not sure I have patience to go through that again today

    • fentonr

      So, you cannot add the hotspot to your plan, if you switch, you will lose you’re remaining balance. If you get a good rep, you might get a credit for it, but officially, no. If you live near a store, they might be able to work something out, but that’s as up in the air as calling customer service.

      • adeedew

        Ugh ok thank you. And of course their store to buy stuff won’t even let you buy a phone for example with the credit. Only good for monthly bill it seems.

  • jesuschrist

    tmobile is going to be # 3 soon.

    • Dakota

      I’ve never understood how they weren’t when I always hear about how bad s sprint’s network is. It must work just fine for millions of people

  • sushimane

    can someone tell me why the old value plan is cheaper then the new one. in my situation i have the note 2 the original down payment was 300 but i got a 50 dollar in store rebate so i had to only down 250 so 20 dollars for for 21 months but the whole plan i got was 79.99 500 minutes unlimited text and data so it basically add up to 86 and some change including tax but with the new one down 200 and pay 20 dollars for 24 months and get unlimited everything for 90 dollars? 86 dollars to 90 dollars? im not complaining just curious?

    • Just $4 bucks more and you don’t have to worry about overages – is that a crime for you bro?

      • sushimane

        naw broski i was confused that’s why i asked.

    • fentonr

      Its the same as the value plans were. There just isn’t a limited minute option any more. Unlimited value and unlimited uncarrier plans are the same cost. 500 minute value was $10 cheaper than unlimited value. Part of their simplification efforts. Go all unlimited and get rid of overages.

    • disqus_IhHsXOzMuH

      Its the same plans bro but you have to realize there are no more minute plans everything is unlimited now. $70 unlimited talk, text, web + $20/month for Note 2.

      • sushimane

        yeah i understand the value plan now im guessing i downed 250 instead of the 200 so the it made the difference making the old value plan cheaper

  • nicknowsky

    My mistake………I just checked my Tmobile My Account App and it does reflect the new DATA changes…of course it happens 2 days after I renew for the month…I’m not seeing that this month has the changes grandfathered in so I have 1 more month of capped speeds

  • This is my question, if it’s already answered please don’t go crazy on me. Trying to make this as easy as possible for me. So, I am already a previous value plan customer. In May, it would’ve been 12 months since my last subsidy (if you considering value plan down payment, then paying the rest off in installments). So I have a few questions.

    1) Will previous value customer have to pay a migration fee, like what’s listed above? Or is that just for Classic plan customers?

    2) In April, I’ll be paying off my HTC One S completely (early), and upgrading to a HTC One (please lord let it be out by then, I want something new like now). So with that said, will I still have to pay a upgrade fee? Or because I paid off the device already, it won’t affect me?

    • T-Mobile shoulda just came with Value at this time instead of launching it last year with a 2 year contract.

      • Pretty much, but what can we really do.

    • TMoRep

      1. No Migration fee for you since you’re already on the Value plan. :)
      2. Congrats on paying the phone off early! There’s no more upgrade fees, just like when you originally financed the One S.

    • disqus_IhHsXOzMuH

      1. No migration fee but you will still have to finish your remaining contract.
      2. Upgrade fees are only on Classic plans, for the HTC One it will be a down payment and then they put the rest of the phone on your bill. The good thing is you can trade in your One S to help you pay off the HTC One.

  • Jtothada

    I have upgrades on three of my four lines…if I switch to these new plans can I cancel one of my lines with out an etf?

    • TMoRep

      All previously signed contracts are being enforced until the end of the signing. If you cancel a contracted line early, you still pay an ETF. Though, if you switch and the line doe snot have a migration fee, you pa only $10/month for the line compared to how much you pay now.

      • JimmieDubose

        I pay $5 for it now

    • disqus_IhHsXOzMuH

      No even if you switch you still have to finish your remaining contract it just doesn’t disappear.

  • Alvin

    Is there a overage fee on the 500mb? Is the add-a-line with only 500mins still free?

    • yoyoyoy

      No fee. add a line is $10, that free promo ended MArch 23

  • Mark

    Has anybody had any issues switching from their current contract to the new plans? I’m hearing tmo is charging a migration fee. Just wondering if anyone has had their fee waived. I’m currently in a contract for 9 more months.

    • are you under contract with a classic or value plan?

    • John

      I had my migration fee waived, but I have been with T-Mobile for over 8 years. I had to fight them long and hard to get that migration fee waived. It’s not an easy for anyone to do. However, being a long time loyal customer I don’t let them get anything over on me.

    • JungleJunkie

      I had to pay a migration fee of $150 for one of my lines that got a subsidy last June. The new plan is $80 less than what I’m currently paying so in 2 months it will be a savings.

    • disqus_IhHsXOzMuH

      You can wait 3 more months or just pay $50 to migrate.

  • Mo

    what happened to the samsung galaxy relay 4g? no longer listed

    • its there. If you want a good laugh, you should see the Monthly4G price of the Relay $420 and Note 3 which is $730 bucks.

  • Goodguy

    WOW! loving Tmobile right now!!!

  • nicknowsky

    I would of liked to see a little change to the 30$ plan 1500 min/text is ok for just a phone user…could make it unlimited talk and text and cancel out the 30MB of useless data

    • locout

      Its called $50 monthly 4g

      • nicknowsky

        really We’ve been talking about that already……Im talking about the 30$ plan…..I use that for my dad who still uses and old clamshell…he doesnt need data….ever,,,,he needs minutes. I was just saying they could of bumped that up…but its a real low end plan

    • 30mb is a joke but I think they should bump it to 100mb. My boy is on the $30 1500 plan with a Galaxy nexus. He talks more and he has wifi at work/school/home so I guess it works for him becuz he’s always on FB & twitter.

  • mdosu

    Yeah, the question is, if you need to add data to an older Value Plan, do you have to exit your old contract?

  • T-Mobile is getting slightly better at simplifying their plans but they still have a lot of work to do. I wonder how they will do in the retail stores when potential customers come in, especially when they gonna want the latest greatest smartphones. Yeah, they have the “Now Unlimited 4G with No Annual Contract” ads running, but I still feel like if the commercial ads don’t atleast explain half of how the plan works already – and if your reps have to take 10 – 20+mins just to explain no-contract service plans…. then you’re in TROUBLE!!!

    • Dakota

      Interesting to see how the average customer will react to paying full prices for phones. Who wants or needs unlimited vs just gets it. And the no contract is a hidden ETF to me, you can leave but you have to pay for your phone which is what the fee was when you had a subsidy. The big thing will be T-Mobile marketing and communication strategy. Need great,clear TVs ads that appeal to mass market and clear ly explains advantages over other carriers especially on price. If they can’t do that and don’t drill in that T-Mobile us different and better than what you have currently have,it’s not gonna get people to switch. IPhone may help their reputation..

  • Guest

    I’m on classic unlimited talk & text with 3 of my 4 line eligible for an upgrade….if I switch to the new plans when the gs4 releases can I terminate my 4th line with out a etf?

  • Deaf

    I am curious about that plan for Deaf only. Does it include unlimited text? Will it be able to add Truely UNLIMITED DATA?

    Thanks a lot!

  • loueradun

    Maybe I’m missing something… but the best deal on here looks to be the “Pay by the Day” rate of $3 per day with 200mb data. No way I’m going to use 200mb data in a single day, and that rate also includes unlimited calling/texts… This would come to a maximum of $31 a month, cheaper than anything else by a significant margin.

    Does this make sense, or am I totally missing something here?

    Edit: Never mind I’m an idiot and apparently can’t do any math today.

    • Vee

      $3 per day, multiplied by 30 days per month (average) equals $90/month. How’d you get $31 a month?

    • thepanttherlady

      Unless I’M missing something, doesn’t $3 a day come out to $93 (for a 31 day month)? Unless you’re only using your phone 10 days out of each month…..

      Maybe I’m the one who’s confused now.

      • loueradun

        Haha, you are totally right, must have had a brain fart.

    • thepanttherlady

      Not an idiot. We all have our days. :)

  • Elkhunter

    I get the frustration for those that may have to change from grandfathered plans to the new value, and that it may increase cost. But when it comes down to it, Tmobile has been the minority as far as that is concerned, and obviously it isn’t going to be a deal changer as you could switch to any other company and your RP increases dramatically.

    • Zacamandapio

      Why would you have to switch?
      You can keep your plan as long as you want to.

    • Dakota

      Plus once your contract expires,the carrier has no obligation to continue offering that forever,especially if it’s not profitable

  • Genecio

    I changed my plan from “Legacy” value to NAC Value. Apparently in order to get out of contract I would have to wait till the 18 month mark or pay a $200 migration fee. I opted to fulfill my legally binding contract. I still get all the features except I will finish out my “Legacy” value contract. WINNING!

  • Daniel Lassiter

    I’m on the phone now switching to 120 unlimited everything..NO Mirgation Fee and I just upgraded to Nexus 4 in Dec

  • Faraz

    Was paying 220$ (with tax) for 5 lines
    2 with unlimited talk
    3 with 500 minutes each
    All with unlimited text and 3 out of the 5 lines with 2GB data

    Switched yesterday
    Paying 148$ (without tax, with maybe 170$)
    All lines with unlimited talk and text
    3 lines with 2.5GB data and the other 2 have the default 500mb data

    Basically got more for less. Didn’t buy a single phone since my family has good condition phones…for now ofcourse.

  • Tmocustomer

    If I want to keep my grandfathered plan and am due for a upgrade, can i still upgrade with a subsidized phone and get keep my grandfathered plan? Or do I have to switch over?

    • Data Lover

      Based on what the Loyalty department told me, we have to go to 3rd party retailers to get an upgrade for our classic plans…

      • Dion Mac

        WOW, wasn’t expecting that

        • That’s the truth. There is no way to do them inside retail stores.

        • rfgenerator

          Correct me if I’m mistaken but it’s always been my impression that 3rd party retailers couldn’t upgrade you if you had a corporate discount on your account. The above scenario seems to indicate that if you have a Corporate discount on a classic plan you are SOL.

        • Dion Mac

          I can’t say I remember that being the case, but I haven’t worked there since 2011

  • Data Lover

    Can someone who has switched to these new Value Plans, give us some feedback on the data speeds? Specifically, once you go over the 500 MB, is it basically the “throttled” speeds?

    • Nick

      If you are wondering what the speeds are for throttled, it is just the same as their EDGE speeds, but still on the hspa+ network

  • natebinsf

    I need Grandfathered plan switch advice, please. I have an old G1 plan, $34.99 for unlimited text/web and 1000 n/w $39.99. I get a AAA discount of about $11 bringing my monthly bill to $71. Should I make the switch? I guess I’m confused as to whether or not the internet would be different for the worse on this new plan as compared to my old plan. I made the mistake before getting rid of my grandfathered tzones plan and told myself i wouldn’t get rid of old grandfathered plans again. I always looked at companies coming out with new plans so they can get rid of the older plans which had better value. On the surface, it seems like this would be better than what i have now. $50? I’m a bit confused on unlimted data and the free MG of data. Is that 4g? I use an iphone 4s and get 3G in most parts of San Francisco and use Pandara a lot, so I can easily eat up data, and don’t want to incur extra charges, etc. Thanks in advance for any help/advice.

    • Nick

      Wow that’s a lot of questions. Well, first of all, there are never any extra charges for data. After you eat up 500mb though, the data will be throttled. Oh, and the 500 mb is at 3g/4g if you are asking that.

  • Nick

    I’m currently on prepaid. Would I have to get a value sim card to switch to a value plan? And if so, could I just order one and stick it in the phone, or do I have to unlock it first?

    • Visit your local T-Mobile retail store and explain what you’re wanting to do – they are able to run your credit and move you Post Paid version.

      One thing you need to understand is that Value Plan = credit check. If you don’t care about financing a phone then you’ll only pay a $50 deposit + $10 for a SIM starter kit (this route will block you from financing a phone for 12 months) – if you DO care about financing a phone then you’ll have to see what your credit qualifies you for as far as deposits (if any).

      You can even keep your number. They simply have to activate a temporary number on a new SIM & apply to have your prepaid number switched over to the new Value Plan Account. It usually takes 24 hours for the conversion process to complete.

      • Nick

        Ok thanks!

  • natebinsf

    I need Grandfathered plan switch advice, please. I have an old G1 plan, $34.99 for unlimited text/web and 1000 n/w $39.99. I get a AAA discount of about $11 bringing my monthly bill to $71. Should I make the switch? I guess I’m confused as to whether or not the internet would be different for the worse on this new plan as compared to my old plan. I made the mistake before getting rid of my grandfathered tzones plan and told myself i wouldn’t get rid of old grandfathered plans again. I always looked at companies coming out with new plans so they can get rid of the older plans which had better value. On the surface, it seems like this would be better than what i have now. $50? I’m a bit confused on unlimted data and the free MG of data. Is that 4g? I use an iphone 4s and get 3G in most parts of San Francisco and use Pandara a lot, so I can easily eat up data, and don’t want to incur extra charges, etc. Thanks in advance for any help/advice.

    • You will not incur extra charges in relation to data usage on these plans. Once you’ve used up your allotment it simply throttles down to 2G (or EDGE) speeds.

      Unless of course you have the Unlimited Data Plan then you can use as much as you want (no seriously… as much as you want..) and it will not be slowed down. The only caveat with the Unlimited Data plan is that you only get 500MB of tethering for free. All the other plans have it included. But if that’s not something you care about then don’t worry about it.

      • natebinsf

        Thanks for the reply. Maybe I’ll do the switch. Seems like a better option. I don’t use a lot of minutes but unlimited is nice. The unlimited is 3g4g depending on the device?

    • disqus_IhHsXOzMuH

      Yes make the switch it will be $70 unlimited talk text and web without the discount.

      • natebinsf

        Thanks. Yea seems like a no brainer. I just was confused on what the 500 mb was since it didn’t seem like a lot. Speeds 4g I’m assuming if your phone is capable, right?

        • MatthewMurawski

          As I’ve learned, it doesn’t matter what plan you have. T-Mobile doesn’t restrict full-speed data according to plan, just as long as your phone supports it.

  • Mike Fernandez

    If I switch to this Value Plan, will I still get all the discounts (corporate) that I am entitled too? Does the migration fee applies per line on a family plan or the whole lines in a family plan? I have 4 lines, 2 are up for upgrades, 2 are not? So how does the migration fee applies? Thanks for future answers!

    • Mike Fernandez

      Right now i am on grandfathered plan,I am on 1000 minutes for $59.9 plus $10 each on 2 additional lines, 3 lines have unlimited data (2 are on 2 gb cap and one on 5 gb cap with mobile hotspot on the 5 gb cap) I am paying $30 on data with mobile hotspot, $20 each on the 2 gb cap,the 4th line I do not have data on it, unlimited messaging for $15, . So basically its $59.99 +20 (Add a line x2)=$79.99 plus $70 on all the data add ons (on 3 lines) , $15 for unlimited text messaging. Total of $164.99 plus taxes less 10% corporate discount. Is it advisable to switch to this Family Value Plan?

      • disqus_IhHsXOzMuH

        Yes It will be $80 for the first two lines unlimited talk, text. $20 for two additional lines with unlimited talk + text. $20 for the 2 lines with 2GB and $40 for unlimited data with the 4.5GB hotspot. In total it will be $160 and you will have unlimited on all lines with no data on the 4th line.

        • JimmieDubose

          I’m kinda in the same boat as him but what happens when three of those four lines wants gs4 and that adds another $60 to the bill totaling $220 a month? I get that the rate plans are cheaper but when you start and that $10-$20 additional for each phone it just doesn’t make sense…someone please enlighten me

        • disqus_IhHsXOzMuH

          Yes it does increase by $60 but realize this $220 for 4 lines with unlimited talk+text with 3 lines with internet and one with tethering it’s still way cheaper compared to other carriers. You still have the advantage of trading in any old device that you have to help you pay off the GS4s, in addition to that you can make partial payments towards the phone at any time so your bill will reduce at a quicker time period.

    • Migration Fee’s only apply to the lines that do NOT have 18+ Months since their last upgrade.

      As far as your discounts? I’m not sure… customer care or your local retail store can look it up.

      As to whether or not you’re ENTITLED to them? That’s another debate entirely ;-)

  • Aaron Hardin

    will there still be throttling after a certain data amount?

    • On the Unlimited Plan? No – no throttling. Ever.

      The only caveat to that is tethering. They WILL throttle (or stop – I’m not sure which yet) your tethering after 500MB because well… lets be honest. They aren’t stupid.

      On the other plans? Yes – obviously.

  • alex b

    Do we still get our corporate discounts with these plans?

    • disqus_IhHsXOzMuH

      Yes

      • alex b

        In that case I may have to switch to the new family plan with unlimited everything…might be a little cheaper for me.

  • ssl0408

    So if there’s no contract how will they determine who’s credit worthy?

    • disqus_IhHsXOzMuH

      You still have to run credit to see who qualifies for an equipment installment plan which means to see who qualifies to get the best price on the phones.

  • there was talk about the hotspot being available at 500MB for all unlimited plans ..i guess that’s no longer the case.

    • thepanttherlady

      It’s there.

      If you look under Value Data > Unlimited you’ll see the small #3. #3 in fine print says to see SMHS add on options. Look to the right under that option and you’ll see for unlimited, 500MB is included for $0.

  • rubi76

    Very Important Question:

    It was mentioned before that for current Classic Plans holders there would be a monthly recurring discount…. both on the voice and on the data.

    Any info on that?

    Was that $ 5 per line for voice discount?

    And $ 15 per data add on discount?

    Would that be too good to be true?

    Also, what are Family Allowances of $ 4.99?

    Thanks!

  • adeedew

    Help! Ok now I’m being told even with postpaid you can NOT add hotspot to unlimited $70 plan for an extra $10 or $20 depending on gigs hotspot addition?! I see you can add it on website if ordering a phone but if SIM/only or bring own device plan postpaid unlimited plan you can’t add hotspot?! Thanks

  • nps_ca

    No International Roaming bundles/packages still? AT&T has these: http://www.wireless.att.com/learn/international/roaming/affordable-world-packages.jsp#data Still not “cheap” but can prevent bill shock and allow use where you may not have time for a prepaid SIM or local Mifi.

    • rfgenerator

      Exactly! With ATT you can get 300MB of roaming in Europe for $60… That same 300MB on T-Mobile will cost your $4500!!!!!! Talk about predatory pricing!!! I tweeted T-Mobile earlier about this and apparently they have no plans to change it.

    • yao ket

      I get your point but honestly personally I just avoid using my US service anywhere abroad. And at most airports right then and there when you get off the plane you can purchase service, so.

  • Dakota

    Is there a difference in the $50 prepaid &value if both have 500mb and you pay for the phone? Only value doesn’t make you pay all upfront?can someone explain difference between a fee to get out of your contract to pay back the subsidy discount and “no contract” you can leave at anytime as long as you pay for your phone…seems same exact situation with different name..and if you bought a T-Mobile branded phone,it might nit work on all carriers anyway

  • UncleFan

    This is the first time in a LONG time T-Mobile has officially acknowledged the “Data Only” plans, but you’ve always been able to get them if your were willing to go through CS hell for hours like I did until you find someone who knows how to activate them. My Classic voice-barred Android plan is $50, so if I wanted to come out even, I would have to go with the $30 value plan to make up for the lost subsidy with a $20 EIP. That means I’d be giving up unlimited data for 2.5 GB… doesn’t seem like such a great deal, but I rarely go over 2 GB…

    I wish they would just put these plans on the website, it would be so much less hassle!

  • MatthewMurawski

    Whoever made this left out the prepaid $30/month 100 minutes/unlimited texting/5GB 4G Data plan. It still exists.

  • MatthewMurawski

    Can someone help me out? I want to know, how much does a 3 line family plan cost with one line 500 MB, the second line 2.5 GB, and the third line unlimited? Also, is it mandatory to get new phones with the family plan?

    • nido

      All lines start with unlimited talk & text and 500 MB unthrottled 4G data.

      $80 (2 lines) + $10 (3rd line) + $10 (add 2GB data for a line) + $20 (add unlimited data for another line)

      Total monthly before taxes, fees, discounts is $120. No need to get any phones if you bring your own.

      • MatthewMurawski

        Thanks so much. Would be getting a lot more than before for the same exact price ($120).

  • Andy1785

    Thanks for the article .. What happens to customers with existing contract ? I mean since Tmobile is getting rid of contracts, will the existing contracts be cancelled ?

    • MatthewMurawski

      Nah, look at the bottom right of the image.

  • Me

    Anyone knows if corporate discount is still offered with these new rate plans?

  • Ten-G

    I prefer the old value plan better for my family use. We have 5 line for only 60 dollar. about 75 dollar after tax. The plan is only 1000 min(we don’t go over) and unlimited text plus the 3 line are free til end of year. Even after this year, it’s 5 dollar per line, so it’ll be about 90 after tax. If we got Tmobile cheapest plan right now for 5 line, it’ll be 110 before tax. If we need data add on later, it’s still cheaper with our old plan. My old verizon plan triple that because of the require dataplan. With T-mobile, we all have smartphone and no data require. I hated when people always say smartphone is useless without a dataplan back then. We don’t need email/facebook/checking web 24/7. We don’t stream music because that’s what sdcard are for. Using GPS/music/video/game/texting/calling/camera/flashlight and all sorts of app don’t require dataplan.

  • Mooch

    Wait…for an individual plan; unlimited talk, text and 12gb data is $110 but unlimited talk text & data is $70? So for a data limit, it costs more? I’m confused.

  • Mooch

    Another thought. Just so I understand it, this is a NO CONTRACT plan. So you, a new customer, signs up for a plan and finances a new phone. So you pay $16/mo for 24 months until the phone is paid off. 12 months into the service you decide you want out. Are you not then still obligated to pay off the remaining balance on your phone? That comes to $192 that you have to pay out of pocket which is sort of akin to an early termination fee, no? Since you are still obligated to pay this amount, explain to me how this is not just a repackaged contract.

    Yes I understand that the contract is for the “service” which, you can still get out of if you want, provided you pay the termination fee. Here you’re just paying off a phone. It’s essentially the same out of pocket expense, only called something else.

    That said, those plans are pretty damn good although I don’t find them very competitive when you look at other smaller carriers. You can get unlimited talk, text & web with straighttalk for $45. With T-Mobile, it’s $70. Why go with T-Mobile in this case?

  • JD

    Question.. Can you sign up for a family plan without a contract?

    • thepanttherlady

      Yes, you can.

  • Kesha

    What happens with current customers who are under contract?