(Updated) T-Mobile Offering The HTC Wildfire S To Customers Canceling Over iPhone 4S?

Update: Now, anyone who has ever called retentions knows that the offers will vary based on the caller, tenure, upgrade eligibility etc. Still, this offer seems released specifically in response to the iPhone 4S which makes it worth noting. There are other offers we’ve been hearing in the last few hours that far and away offer a compelling reason to stick with T-Mobile. The HTC Wildfire S has been added to the list of devices that are available for retention offers in order to stem the iPhone cancellation flow. 

The iPhone 4S has already proven to be a runaway success and given that, T-Mobile is concerned about customers canceling and heading elsewhere as they remain the last national carrier not to have an iPhone. No matter your operating system preference, there is little hope the HTC Wildfire S (even as a starting offer) is going to entice iPhone 4S customers to stay on T-Mobile.

This offer does however, make complete sense given the highlighted portion of this image that specifically refers to the 3GS. The 3GS and the Wildfire S are very much in a comparable position and this deal would work quite well. However, the bulk of this image text leads us to believe that the Wildfire S is being offered a a starting point for customers looking to leave for the iPhone 4S and working their way up from there.

T-Mobile needs to do more, way more to stem the tide of customers who wish to leave as they see Magenta being the last national carrier without the iPhone. With the recent additions of the Galaxy S II and Amaze 4G T-Mobile has beefed up their Android line-up considerably and has therefore put the focus on showcasing the strength of their Android line-up. Given those additions, this would be the right opportunity to do exactly that, offer customers wishing to leave for the iPhone 4S a truly competitive reason to stay.

 

Tags: , , , , ,

  • BklynMan

    What Tmobile should do,bring back the G2,and offer that phone as free phone to counter the iphone,to the people that want to leave for it. Or offer offer the HTC Sen. or MyT 4g Slide. It’s not going to hurt them giving Sen.or 4g Slide for free since they just came out with The Amaze,and SG2. The new phones that are coming out on the 11/2/11. This not rocket sci. Tmobile,if anyone form the glass tower
    read this site!

  • Tatdude806

    I have one of my lines as full upgrade eligible. They wouldn’t offer anything when I said I would take the line to AT&T for the iPhone 4S… Best they could do was a MT4GSlide for $317..
    What a flipping joke… That is why I buy my phones out right and will not resign a contract…

    • Kidthunder94

      LOL if you were quoted 317 then you are not fully eligible.

      • Deeezzzz

        Word. $317 is not a full discount cuz.

    • derek 21

      you weren”t eligbile for a full upgrade if the slide was 317.99 its 217.99 after 50 mir. 

  • http://markcarruthers.blogspot.com Mark Carruthers

    I just went ahead and left T-Mobile after 8+ years.  Between the lack of iPhone and what seemed to be deteriorating data service in the Vegas valley, I’d had enough.

    • Anonymous

      My data service is amazing with my Galaxy S II/42Mbps HSPA+ – you’re on crack. No other carrier is better. I’ve used them all. The carrier you’ve moved to is as slow or slower. AT&T doesn’t even work on the strip. Sprint is slow everywhere. Verizon is constantly below 700Kbps

      You left because you want the iPhone. Stop lying.

      • SuperDuper

        You really aint bright. Speed does not equal coverage. Think about it before opening yapping again. Seriously, think about it.  

        • Anonymous

          I’m sick of people telling me I’m not bright, when they are the dullards

          Data service has little to do with coverage. Coverage does not = Data service.

          Deteriorating data service means the speeds have dropped or there are connection problems. Has nothing to do with coverage.

          So if you interpreted that they used the wrong words in describing their problems, great – you can read minds over the internet. But they clearly said DATA SERVICE

        • Littlesis1774

          T-mobile is DONE

        • http://www.facebook.com/profile.php?id=1350219741 Derrick Ford

          Not as long as there is Android!!! Tmo will be ok!  Plus, only Simpletons use Iphones!  The Wise Use Android!

        • TMOempoyeeofthepast

          Its over. We are all part of the globe. Enjoy your device until it becomes another brick. Fool. Join my minions and rejoice in the beauty of iOs on a Droid.

        • maximus

          actually data speeds has a lot to do with coverage. One of the ways bandwidth is allocated for a user is based on the RF conditions(amongst other factors). If the RF coverage is strong, your data speeds would be higher if the backhaul and no of users are not limiting. Most times its a higher user load in cities which cause the slow speeds since we expect good RF inside city limits.
          But if you have poor RF, no matter the user limit or backhaul, you would be allocated lower bandwidth.

        • Anonymous

          If someone is having COVERAGE/SIGNAL issues, that’s what they would say, it’s as simple as that. You don’t describe coverage or signal issues as data service deterioration.

          I live in Las Vegas. T-Mobile hasn’t taken any towers down to mess with the signal and intentionally piss people off. There has been virtually no change in the coverage over this past year. So, you’re wrong. Thanks.

  • Neoprimal

    I can completely understand someone leaving a carrier because of poor quality phone service or super slow cell data (especially if they depend on it for some reason), but I will never understand the logic behind switching carriers for types of phones especially considering nowadays that people switch their phones every 2 years or so anyway.

    I can understand a switch from VZW to ATT and vice versa or any of those to Sprint as Sprint has the second best value plan compared to TMo (if you don’t need unlimited data), but TMo to any other carrier is pretty senseless (unless, as I mentioned previously it just all round sucks for you or you need more than TMo can offer in some way, shape or form). So you’re going to pay at the very minimum over $500 MORE on an individual plan (assuming a switch from TMo to Sprint…ATT and VZW = much more) over 2 years just to move from so and so phone to the iPhone4S? (or any other phone, it’s just an example).
    There’s no real justifying it. But I also understand that people like what they like so there’s that. I say if people want to leave, let them. Only posers and people who weren’t going to leave anyway would ever take an alternative so why bother with this offer? And as it states in the article – the Wildfire S is absolutely not anything close to competition to/for the 4S so either get serious or let folks move on to something they like/want.

    • Nick

      People want the iPhone.  That’s all there is to it.

      If everyone just wanted to pay the lowest price of the 4 carriers, Tmobile would be the market leader.

      Clearly people will pay a premium for what they want.

      • Neoprimal

        And that is clearly a part of my point (where I say people want what people want) and go on to say that I don’t see why TMobile is doing this. 
        If someone wants a phone on another network, why try to keep them by offering a phone on the TMobile network? It’s not like you’re trying to keep someone from leaving by offering them a GS2 for a GS2, they’re saying take this HTC Wildfire S and stay with TMobile….doesn’t seem like a logical move. Why would any customer who is genuinely interested in an upgrade from their current iPhone 3GS or 4 going to stay with TMo for a Wildfire S?

    • Eric Filarski

      Actually Sprints plans are pretty damn nice.  This about this one for a second when I was with T-mo my plan was unlimited $49 a month + a $30 data package.  My current plan with Sprint is $69 + a $10 data package do the math it’s the same price and I still have unlimited txt, email and data the only thing I’m missing is unlimited minutes which I rare used to being with on a normal week before 7.  Most if not all of my talk time was after 7 and on weekends which I have free as well.  So yeah I didn’t lose much and I gained from having a better network (for me atleast) where I need my phone to work.

      • http://www.facebook.com/profile.php?id=1350219741 Derrick Ford

        Not only is is not “Unlimited Minutes” on your Sprint Plan – If you had it would only be “Unlimited Mobile-to-Mobile Minutes”  TMo has “Unlimited Minutes Period (Mobile and Land Lines”.  As a businessman I need Unlimited Land Line Minutes for obvious reasons.  So, Tmo get’s my dollar!  Plus, I’m on the EverMore + Plan $69 bucks unlimited Any Talk, Text and Web!!!

    • Anonymous

      I left T-Mobile (after being with them for 5 yrs) on the 14th of this month to Verizon for the iPhone.

      Enough said.

      • Rdotson

        Lol… Verizon iPhone is garbage…the HTC wildfire is even better…lol.

        • Anonymous

          good luck foo, cus you’ll need it.

        • Nest11

          Just wait your first bill and show us your “happy” face when you see it….loser

        • Anonymous

          Oh I’m sure I’m a loser. Sorry I’m not stupid ok. I’m prepared for all this. Remember that not everyone is in the same position as you.

          Thanks for your concern. But try harder next time ok, or even better… Don’t try.

        • Anonymous

          Oh I’m sure I’m a loser. Sorry I’m not stupid ok. I’m prepared for all this. Remember that not everyone is in the same position as you.

          Thanks for your concern. But try harder next time ok, or even better… Don’t try.

    • Anonymous

      LOl what crazy math are you using that Sprint is 500.00! more per year then tmo??

  • Christovercame

    Apple wont let T Mobile sell the iphone for two reasons:
    T Mobile doeznt have strong good coverage
    the iphone isnt the best at having strong signal

    Apple wants their customers to be happy and satisfied and if the iphone became available with tmobile you would have a really cool phone that doesnt work. T Mobile already has a whole line up of those.

  • Christovercame

    Apple wont let T Mobile sell the iphone for two reasons:
    T Mobile doeznt have strong good coverage
    the iphone isnt the best at having strong signal

    Apple wants their customers to be happy and satisfied and if the iphone became available with tmobile you would have a really cool phone that doesnt work. T Mobile already has a whole line up of those.

  • booooo

    a wildfire?!?!??!?!?!!??? seriously????!?!?! lolololol, FAIL tmobile once again.

  • http://pulse.yahoo.com/_4KELSFOSAWOXK3ZIJ6RHQLS7XY Henry

    The I-phone is #1 this is the reason i left T-mobile months ago…. Something tells me if T-mobile doesnt give the people what they want, they arent going to have any customers left.  Plus T-mobile coverage sucks, before when i had T-mobile a lot of the calls would go straight to voice mail, with AT&T & I phone my phone rings everytime, even when i’am in the basement cleaning it out.

    • Guest

      Your AT&T coverage is better than T-mobile ? … where do you live ?  I live in houston and T-mobile has 4g and/or 3g every where I go.

      If AT&T works better for you, I am glad you found your fix, but to say that T-mobile coverage sucks is a flat lie … specially if your basis for comparison is AT&T

  • Realcool2000

    None of the IPhones use Flash, hows does this impact them. As far as I know Flash is needed for alot of video viewing and other motion related graphics…can someone please explain how not having Flash the IPhone is the same standard as all Android phones that do….I just dont know enough about this and want to know…

  • Ferminmartin2003

    You minus well shoot yourself in the head tmo….I love magenta never had a problem but not getting the iPhone while your other top 3 competitors do is a death sentence. I for one do not like the iPhone I prefer android but people now a days are naive and ignorant only willing to buy a product cuz of the name brand. One thing is for sure the app store on the iPhone is pretty good that’s the only reason why I would probably get one other than that no thanks android just needs more support from app developers to finish off the iPhone

    • Chris Washington

      Me – well shoot yourself in the head tmo = ???

  • Seeyas

    THIS IS A JOKE RIGHT ?  I just got the Galaxy S2, and low and behold it has no WIFI – even though the ads and all specs say WIFI . Last time I heard false advertising is illegal.  Needless to say the phone goes back and I’ll keep using my old unlocked Iphone4 – I REALLY WANTED  TO SWITCH TO ANDROID POWER, but enough is enough… No more waiting for the next best phone with Tmobile and Samsung.  And I’m sure a month after they realease the Prime or google or what ever they want to name it – they’ll announce the Next Best phone .  I hope it bites them real hard for lying and playing games.  But then this is how they plan on moving everyone over to Pre-Pay to make it easier for the Merger.

    • ogopogo

      Ummm…..It definitely has WiFi.

    • ItsMichaelNotMike

      Huh? Sounds like you are not doing something right. The phone has WiFi. In fact it has 802.11a, 802.11b, 802.11g, 802.11n.

      Perhaps this is your first Android phone.

      Go into (Settings), (Wireless & Networks), (WiFi), turn it on.

      Then click (Wi-Fi Settings) to detect WiFi in your area.

    • Chris Washington

      learn2android

    • Rdotson

      They must update your SIM with a new one in the box or wifi won’t connect…i’m using wifi on galaxy s2 as I text. All you need is new Sim. The rep at store should have told u this. Don’t be so emotional.

      • Tortionist

        I’ve been using the same SIM card for three years running and Wifi works on my SGSII.

    • Anonymous

      This is the typical T-Mobile customer. And others wonder why we don’t care if you stick around or not.

      It doesn’t have WiFi. Are you BLIND?

    • Guest

      Well as we all see from the Main Page reply, Tmo is” finally adding WIFI UPDATE, as it was shown on the specs page “, 
      For the few who used it -maybe a glitch or you really where not using true wifi- might want to check your minutes used and data usage for the X’s you thought you where, as other found they where still on the regular data and minute usage- never on wifi as thought to be. 
      As for getting rid of entitled customers- crawl back under your rock,  myslef and my employees have been with Tmo when it was voice stream, can you count how many years that would be -or must you take your shoes off to use your toes. 
      As stated prior WIFI has always been in the specs – just not configured in the phone, another oversight…
      Things that make you go hmmmm…

  • Richard Bernard

    WOW….(just my 2cnts worth).  I was w/ Tmobile when I was in Germany (I’m in the Army).  Truthfully at that time (2002-2005) that was the only cell carrier they had.  Came to the states and was promised that I should be able to roll over straight and use the phone in the state.  Didn’t work….oh well.  Signed up w/ Cingular at the time (Verizion was way to expensive and plus I wanted a network w/ SIMS card). Service w/ pre-ATT sucked. Bills were never the same from either online, over the phone, or paper bill.  Left pre-ATT and went to Tmo.  Customer service was great, plan rates where even better, and they offered me the world when I dropped my phone.  I also received signal w/ my phone where others wouldn’t (i.e. basement so truthfully it’s not really the phone carrier but the phone itself).  HELIO was the hottest thing coming out so I switched, main reason for that was I lived in upstate NY (Watertown).  Great signal except for this one street (which was a dead spot for any carrier) to include buildings and whatnots.  If I didn’t get signal, no one did except…………………………..when I would travel a few miles north of Watertown, Nothing, zip, notta….so the switch was made.  Stayed w/ HELIO as I moved to San Antonio.  HELIO gets bought out by VM, VM sales to Sprint, then back to Tmo.  Service was great in San Antonio area.  3G (back then) was faster than anyone else’s plus the plans were cheaper.   I was a company First Sergeant (1SG, yes, still in the Army) and my commander had an iPhone (3G I think, he would up grade every time). I had since switched over to the dark side of Andriod from BB to a MyTouch 4G.  Again, in the heart of the building were we worked, MyTouch4G would have full bars, iPhone no signal, and AT&T would have a couple of low bars hanging around.  Point being is that I won’t switch because of phones, Those that are saying they switched to Verizon and are paying the same price (but have less minutes) really aren’t paying the same price, your plans aren’t comparable.  If you would have stayed w/ Tmo and figured you aren’t using all of your minutes and reduced your plan, you would have reduced your plan cost and when you switched to Verizon would be paying more for the same plan.  I personally have never had a problem w/ CS from Tmo.  They have always been top-notch.  The only thing that I don’t like now is that I only get 2G in the area that I recently moved to but all carriers only get 2G after talking to my maintenance guy.  He said that 3G would be coming to the area after the new year (3G in some parts now) and 4G would be down in the FWB area.  I told him I had a 4G signal down there and he was upset cause w/ AT&T, he didn’t have 4G.  Yes I rambled but if Tmo isn’t for you, hope you found the carrier for you (cricket, boost, etc…..)

    • Blahblahblah

      Looks like they don’t require any writing skills to be in the Army.

      • guest

        What a horrible comment… show a little respect…

  • Richard Bernard

    WOW….(just my 2cnts worth).  I was w/ Tmobile when I was in Germany (I’m in the Army).  Truthfully at that time (2002-2005) that was the only cell carrier they had.  Came to the states and was promised that I should be able to roll over straight and use the phone in the state.  Didn’t work….oh well.  Signed up w/ Cingular at the time (Verizion was way to expensive and plus I wanted a network w/ SIMS card). Service w/ pre-ATT sucked. Bills were never the same from either online, over the phone, or paper bill.  Left pre-ATT and went to Tmo.  Customer service was great, plan rates where even better, and they offered me the world when I dropped my phone.  I also received signal w/ my phone where others wouldn’t (i.e. basement so truthfully it’s not really the phone carrier but the phone itself).  HELIO was the hottest thing coming out so I switched, main reason for that was I lived in upstate NY (Watertown).  Great signal except for this one street (which was a dead spot for any carrier) to include buildings and whatnots.  If I didn’t get signal, no one did except…………………………..when I would travel a few miles north of Watertown, Nothing, zip, notta….so the switch was made.  Stayed w/ HELIO as I moved to San Antonio.  HELIO gets bought out by VM, VM sales to Sprint, then back to Tmo.  Service was great in San Antonio area.  3G (back then) was faster than anyone else’s plus the plans were cheaper.   I was a company First Sergeant (1SG, yes, still in the Army) and my commander had an iPhone (3G I think, he would up grade every time). I had since switched over to the dark side of Andriod from BB to a MyTouch 4G.  Again, in the heart of the building were we worked, MyTouch4G would have full bars, iPhone no signal, and AT&T would have a couple of low bars hanging around.  Point being is that I won’t switch because of phones, Those that are saying they switched to Verizon and are paying the same price (but have less minutes) really aren’t paying the same price, your plans aren’t comparable.  If you would have stayed w/ Tmo and figured you aren’t using all of your minutes and reduced your plan, you would have reduced your plan cost and when you switched to Verizon would be paying more for the same plan.  I personally have never had a problem w/ CS from Tmo.  They have always been top-notch.  The only thing that I don’t like now is that I only get 2G in the area that I recently moved to but all carriers only get 2G after talking to my maintenance guy.  He said that 3G would be coming to the area after the new year (3G in some parts now) and 4G would be down in the FWB area.  I told him I had a 4G signal down there and he was upset cause w/ AT&T, he didn’t have 4G.  Yes I rambled but if Tmo isn’t for you, hope you found the carrier for you (cricket, boost, etc…..)

  • Richard Bernard

    WOW….(just my 2cnts worth).  I was w/ Tmobile when I was in Germany (I’m in the Army).  Truthfully at that time (2002-2005) that was the only cell carrier they had.  Came to the states and was promised that I should be able to roll over straight and use the phone in the state.  Didn’t work….oh well.  Signed up w/ Cingular at the time (Verizion was way to expensive and plus I wanted a network w/ SIMS card). Service w/ pre-ATT sucked. Bills were never the same from either online, over the phone, or paper bill.  Left pre-ATT and went to Tmo.  Customer service was great, plan rates where even better, and they offered me the world when I dropped my phone.  I also received signal w/ my phone where others wouldn’t (i.e. basement so truthfully it’s not really the phone carrier but the phone itself).  HELIO was the hottest thing coming out so I switched, main reason for that was I lived in upstate NY (Watertown).  Great signal except for this one street (which was a dead spot for any carrier) to include buildings and whatnots.  If I didn’t get signal, no one did except…………………………..when I would travel a few miles north of Watertown, Nothing, zip, notta….so the switch was made.  Stayed w/ HELIO as I moved to San Antonio.  HELIO gets bought out by VM, VM sales to Sprint, then back to Tmo.  Service was great in San Antonio area.  3G (back then) was faster than anyone else’s plus the plans were cheaper.   I was a company First Sergeant (1SG, yes, still in the Army) and my commander had an iPhone (3G I think, he would up grade every time). I had since switched over to the dark side of Andriod from BB to a MyTouch 4G.  Again, in the heart of the building were we worked, MyTouch4G would have full bars, iPhone no signal, and AT&T would have a couple of low bars hanging around.  Point being is that I won’t switch because of phones, Those that are saying they switched to Verizon and are paying the same price (but have less minutes) really aren’t paying the same price, your plans aren’t comparable.  If you would have stayed w/ Tmo and figured you aren’t using all of your minutes and reduced your plan, you would have reduced your plan cost and when you switched to Verizon would be paying more for the same plan.  I personally have never had a problem w/ CS from Tmo.  They have always been top-notch.  The only thing that I don’t like now is that I only get 2G in the area that I recently moved to but all carriers only get 2G after talking to my maintenance guy.  He said that 3G would be coming to the area after the new year (3G in some parts now) and 4G would be down in the FWB area.  I told him I had a 4G signal down there and he was upset cause w/ AT&T, he didn’t have 4G.  Yes I rambled but if Tmo isn’t for you, hope you found the carrier for you (cricket, boost, etc…..)

  • http://pulse.yahoo.com/_QBUI2HM4UCHWUTVABMHEPYD2HA lbgrrl

    Haha, THAT is supposed to be the equivalent of an iPhone 4s? That is just pitiful. It looks like a toy for children. I just left T-Mobile for Verizon, been with T-Mobile for 6 years and liked them very much, but the writing is on the wall. My iPhone was nearly three years old and I needed a new one–tired of using EDGE, tired of the jailbreaking, and with the spectre of AT&T on the horizon, it was time to go. I miss my cheap plan, but I now have a beautiful white iPhone 4s 32 GB and real 3G coverage. I am not interested in Android and never will be. I value ease of use and compatibility with my Mac. T-Mobile just doesnt cut it anymore. :-(