T-Mobile Changing 200MB Data Plan Away From Throttling To Overage

According to this leaked image which hit our inbox T-Mobile is set to make a change to their lowest data plan offering by removing the throttling and returning to overage charges. This represents a major shift in T-Mobile’s data policy even if it only affects the lowest price offering. T-Mobile’s marketing approach to competitive data offerings in recent months has been their “no overage” plan so this change is definitely one to note.

T-Mobile notes that the 200MB feature has exceeded T-Mobile’s expectations so “in order to remain competitive” and continue to offer the rate plan it will be grandfathered as of August 13th. An overage charge of $0.10 per MB will be assessed upon exceeding the 200MB limit with a maximum overage charge of $30 allowed on the Classic Plans versus a maximum overage charge of $35 on Value plans. Customers will receive a warning when they hit 180MB along with a 200MB alerting them to change the data plan to a higher offering or incur overage charges.

While this change only affects T-Mobile’s lowest data plan offering we have to wonder if the “expectations” for the higher end offerings won’t end up suffering the same fate. At this point we have no indication that any changes are coming for the higher end data plans but we didn’t have any indication the 200MB plan would change either. Let’s hope that T-Mobile believes that their throttling, however “unlimited” or not you may feel it is still represents a “better than the overall industry” approach to data plan charges.

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  • Anonymous

    Nice to see there’s a lot to look forward to if the T-mobile USA sale to AT&T doesn’t go through… lol

  • Anonymous

    Nice to see there’s a lot to look forward to if the T-mobile USA sale to AT&T doesn’t go through… lol

  • ItsMichaelNotMike

    Recall I posted last year to look to ALL carriers going to overage charges on data plans. It’s got nothing to do with anything except… drum roll please…

    MONEY!

    As I said around June 2010, subscribers have got their talking under control, to where there’s not as many people as there used to be incurring overage charges for exceeding talk minutes.  That has translated into carriers longing for the profits of old, making BILLIONS in “extra” profits because just about every customer would go over talk plan minutes at least a couple times a year. (In 2008 my GF exceeded our talk plan about three times over the year, to where I paid T-Mobile appx. $600 in overage charges.  When we went to unlimited talk, those charges ended.)

    As I also said before, repeatedly, data has saved the carriers’ collective a$ses.  I said to look for all the carriers to impose/change/introduce draconian new data plans and policies that are nothing more than disguised money grabs.

    And recall I said this would be done in bits and pieces, so that the people would not realize what hit them.

    Of course, this change is not really directed toward you, it’s to impose overage charges on the 99.99% of T-Mobile customers who won’t understand this overage policy (notwithstanding a text being sent, warning of impending charges). All they know is that their data plans cost $10 monthly.

    Perhaps the most compelling evidence that this is a T-Mobile money-grab, why doesn’t T-Mobile make the phone’s default:

    “If you exceed your 200 MB limit, the data connection stops working.  We will send a text message telling you your options: A) you can stop using your data connection; or B) To continue using data it will cost ____ per MB, or a $____ flat charge for the next 200 MB.”

    The reason T-Mobile does not do this, it wants people to go over so it makes billions in overage charges.  T-Mobile knows that if it chose an “opt-in” instead of an “opt-out” system 99.9999% of the users would reject incurring additional charges. (After all, that’s why most people choose the $10 plan, they want to save as much money as the can every month. Anyone who says that users select the 200 MB plan because “that’s all they need” is a con artist toeing the T-Mobile company line.  After all, do you really think people choosing the lowest priced plan have any idea what 200 MB usage is, much less how much data they use every month.  Gimme a break.)

    Besides, we just know before embarking on this most recent profit journey that T-Mobile calculated: ___ % of people are exceeding their 200 MB limit, ____% users are willing to use EDGE until the next billing period, ____ users will ignore an e-mail or text warning about approaching the 200MB limit, ____ number of people won’t know what that warning means anyway, $____ can be made by imposing automatic overage charges on those users, ____ users will simply pay the $30 bill and not call to complain, ____ users will incur overage charges three to five times over a year before they MIGHT do something about it.

    This is another reason to go prepaid, IMO.  With prepaid if you exceed your talk minutes or data limit, the phone stops working.  You can upgrade the account to unlimited talk and data or simply shelve the phone.  The important aspect of prepaid is that there’s no such thing as overage charges.  That a substantial alternative compared to post-paid’s money-grabbing tactics.

    Lastly, in line with my “bits and pieces” argument, you can bet overage charges will be imposed for the 2GB and 5GB plans. (And yes, these policy changes are no doubt in line with what the contract between the parties requires, so that by the time the acquisition is approved there will be no difference between AT&T and T-Mobile plans, policies and procedures.  Don’t be surprised to find out there’s an AT&T-employed “liaison” working at T-Mobile who is calling all the shots.

    • IT Guy

      Yeah this is pretty much in line with what I’ve been anticipating too. I wouldn’t be terribly suprised if data just became an option that could be added to a line at no cost – but charged ala carte, $10-15 per gig.

      • Anonymous

        Ala carte at $10 per gig would get them a lot more data users, and lot more smartphone sales.  With family plans it’s simply not cost effective to pay $30+ a line for data, esp. compared to offerings from Boost, Virgin Mobile, etc.  Hopefully they’ll figure it out sooner rather than later.

        • Dominic

          And Chrysler could sell a tone of cars by dropping the price of a $30,000 car to $5,000.  At that price, I’d even by a Chrysler.  That’s what you are asking for, because the 10GB of web is now $60 and you think it should be $10.  A company would not last long if you were at the helm of dictating prices.

        • Al

          You obviously never learned how to read or do math a**hole. If 1GB of data was $10, 10GB would be $100, meaning T-Mo would make $40 more for 10GB of data. Also meaning the average customer that uses around 2GB of data, would be spending $20. Now that’s a good deal for both the company and the consumer. Why do all the people that run this POS company have to be morons?

        • Dominic

          The average Android and Iphone user only uses around 500MB of data per month, which is why they chose the 200MB plan for the ultra low users and then the next step is the $20 2GB plan.  If you don’t believe the average then do a Google search for “Android average data usage 2011″.   There are many different studies done that say the same thing. 

        • Dominic

          The average Android and Iphone user only uses around 500MB of data per month, which is why they chose the 200MB plan for the ultra low users and then the next step is the $20 2GB plan.  If you don’t believe the average then do a Google search for “Android average data usage 2011″.   There are many different studies done that say the same thing. 

        • Dominic

          The average Android and Iphone user only uses around 500MB of data per month, which is why they chose the 200MB plan for the ultra low users and then the next step is the $20 2GB plan.  If you don’t believe the average then do a Google search for “Android average data usage 2011″.   There are many different studies done that say the same thing. 

        • Anonymous

          And thus we see it is possible to fool some of the people all the time.  The incremental cost for bandwidth is going down as networks are built out and technology improves.  It’s not by chance that in developing countries, wireless is a predominant way of getting online.  As usual, the US is playing catch up, with the carriers being dragged kicking and screaming.

    • The ATL Guy

      Werent you leaving?

      You posted on like 3 different threads about how you were leaving to pursue your prepaid legal services career. 
      What the hell?

  • ItsMichaelNotMike

    Recall I posted last year to look to ALL carriers going to overage charges on data plans. It’s got nothing to do with anything except… drum roll please…

    MONEY!

    As I said around June 2010, subscribers have got their talking under control, to where there’s not as many people as there used to be incurring overage charges for exceeding talk minutes.  That has translated into carriers longing for the profits of old, making BILLIONS in “extra” profits because just about every customer would go over talk plan minutes at least a couple times a year. (In 2008 my GF exceeded our talk plan about three times over the year, to where I paid T-Mobile appx. $600 in overage charges.  When we went to unlimited talk, those charges ended.)

    As I also said before, repeatedly, data has saved the carriers’ collective a$ses.  I said to look for all the carriers to impose/change/introduce draconian new data plans and policies that are nothing more than disguised money grabs.

    And recall I said this would be done in bits and pieces, so that the people would not realize what hit them.

    Of course, this change is not really directed toward you, it’s to impose overage charges on the 99.99% of T-Mobile customers who won’t understand this overage policy (notwithstanding a text being sent, warning of impending charges). All they know is that their data plans cost $10 monthly.

    Perhaps the most compelling evidence that this is a T-Mobile money-grab, why doesn’t T-Mobile make the phone’s default:

    “If you exceed your 200 MB limit, the data connection stops working.  We will send a text message telling you your options: A) you can stop using your data connection; or B) To continue using data it will cost ____ per MB, or a $____ flat charge for the next 200 MB.”

    The reason T-Mobile does not do this, it wants people to go over so it makes billions in overage charges.  T-Mobile knows that if it chose an “opt-in” instead of an “opt-out” system 99.9999% of the users would reject incurring additional charges. (After all, that’s why most people choose the $10 plan, they want to save as much money as the can every month. Anyone who says that users select the 200 MB plan because “that’s all they need” is a con artist toeing the T-Mobile company line.  After all, do you really think people choosing the lowest priced plan have any idea what 200 MB usage is, much less how much data they use every month.  Gimme a break.)

    Besides, we just know before embarking on this most recent profit journey that T-Mobile calculated: ___ % of people are exceeding their 200 MB limit, ____% users are willing to use EDGE until the next billing period, ____ users will ignore an e-mail or text warning about approaching the 200MB limit, ____ number of people won’t know what that warning means anyway, $____ can be made by imposing automatic overage charges on those users, ____ users will simply pay the $30 bill and not call to complain, ____ users will incur overage charges three to five times over a year before they MIGHT do something about it.

    This is another reason to go prepaid, IMO.  With prepaid if you exceed your talk minutes or data limit, the phone stops working.  You can upgrade the account to unlimited talk and data or simply shelve the phone.  The important aspect of prepaid is that there’s no such thing as overage charges.  That a substantial alternative compared to post-paid’s money-grabbing tactics.

    Lastly, in line with my “bits and pieces” argument, you can bet overage charges will be imposed for the 2GB and 5GB plans. (And yes, these policy changes are no doubt in line with what the contract between the parties requires, so that by the time the acquisition is approved there will be no difference between AT&T and T-Mobile plans, policies and procedures.  Don’t be surprised to find out there’s an AT&T-employed “liaison” working at T-Mobile who is calling all the shots.

  • ItsMichaelNotMike

    Recall I posted last year to look to ALL carriers going to overage charges on data plans. It’s got nothing to do with anything except… drum roll please…

    MONEY!

    As I said around June 2010, subscribers have got their talking under control, to where there’s not as many people as there used to be incurring overage charges for exceeding talk minutes.  That has translated into carriers longing for the profits of old, making BILLIONS in “extra” profits because just about every customer would go over talk plan minutes at least a couple times a year. (In 2008 my GF exceeded our talk plan about three times over the year, to where I paid T-Mobile appx. $600 in overage charges.  When we went to unlimited talk, those charges ended.)

    As I also said before, repeatedly, data has saved the carriers’ collective a$ses.  I said to look for all the carriers to impose/change/introduce draconian new data plans and policies that are nothing more than disguised money grabs.

    And recall I said this would be done in bits and pieces, so that the people would not realize what hit them.

    Of course, this change is not really directed toward you, it’s to impose overage charges on the 99.99% of T-Mobile customers who won’t understand this overage policy (notwithstanding a text being sent, warning of impending charges). All they know is that their data plans cost $10 monthly.

    Perhaps the most compelling evidence that this is a T-Mobile money-grab, why doesn’t T-Mobile make the phone’s default:

    “If you exceed your 200 MB limit, the data connection stops working.  We will send a text message telling you your options: A) you can stop using your data connection; or B) To continue using data it will cost ____ per MB, or a $____ flat charge for the next 200 MB.”

    The reason T-Mobile does not do this, it wants people to go over so it makes billions in overage charges.  T-Mobile knows that if it chose an “opt-in” instead of an “opt-out” system 99.9999% of the users would reject incurring additional charges. (After all, that’s why most people choose the $10 plan, they want to save as much money as the can every month. Anyone who says that users select the 200 MB plan because “that’s all they need” is a con artist toeing the T-Mobile company line.  After all, do you really think people choosing the lowest priced plan have any idea what 200 MB usage is, much less how much data they use every month.  Gimme a break.)

    Besides, we just know before embarking on this most recent profit journey that T-Mobile calculated: ___ % of people are exceeding their 200 MB limit, ____% users are willing to use EDGE until the next billing period, ____ users will ignore an e-mail or text warning about approaching the 200MB limit, ____ number of people won’t know what that warning means anyway, $____ can be made by imposing automatic overage charges on those users, ____ users will simply pay the $30 bill and not call to complain, ____ users will incur overage charges three to five times over a year before they MIGHT do something about it.

    This is another reason to go prepaid, IMO.  With prepaid if you exceed your talk minutes or data limit, the phone stops working.  You can upgrade the account to unlimited talk and data or simply shelve the phone.  The important aspect of prepaid is that there’s no such thing as overage charges.  That a substantial alternative compared to post-paid’s money-grabbing tactics.

    Lastly, in line with my “bits and pieces” argument, you can bet overage charges will be imposed for the 2GB and 5GB plans. (And yes, these policy changes are no doubt in line with what the contract between the parties requires, so that by the time the acquisition is approved there will be no difference between AT&T and T-Mobile plans, policies and procedures.  Don’t be surprised to find out there’s an AT&T-employed “liaison” working at T-Mobile who is calling all the shots.

  • Alvin Brinson

    Okay, I *was* mad, until I looked at the screen shot. Notice there’s a MAX OVERAGE CHARGE. Yeah, no $13275.23 bills because Jr. got a hold of the phone. That’s something, at least.

  • http://twitter.com/iDiotGear Rob Daman

    I’m guessing this is due to the millions of iphone users who want unlimited data and can’t enjoy tmo’s high speeds any how.

  • AT&T-Mobile

    I feel bad for the people who do get overages on their bills, have you tried to call into T-Mobile lately through the automated system to reach a representative…it’ll take you forever to get through to someone to complain to only to have them same the charges are valid.

    • http://twitter.com/NunubuttTWIT onetimeuse

      YES! They changed their customer service none of the options give you a human being.  Terrible.  Automated menu’s are completely useless now, which is why everytime i call in, its a tech problem, and i’ve power cycled my phone already.  Two can play this game.  Their online portal has made calling in pointless unless you actually had to talk to a person, and here they are making it hard to talk to a person.  It just pisses me off to think about having to call in now.  Usually I look forward to talking with the reps and getting a good rep that’s enjoying their day.

      • Dominic

        Probably because they don’t have enough customer service reps to handle the calls coming in(they’re dwindling their number of reps by incredible numbers).  They probably added in the automated system to try and kill the amount of calls coming in.

        • Tmobile

          You just press 0 till you get a rep…

        • http://twitter.com/NunubuttTWIT onetimeuse

          0 doesn’t work for me anymore.

        • http://twitter.com/NunubuttTWIT onetimeuse

          0 doesn’t work for me anymore.

        • IT Guy

          I called in on Monday to give them a tracking number for the phones I’d returned and was greeted with the new 3 minute long explanation of my bill before I could do anything. 0, #, 1, 9 none of them did anything.

          When it finally got to a voice prompt, it kept not understanding me, then went to a new message. “I’m sorry I’m having trouble understanding out. Because of my technical problems…” I thought great, it’s gonna transfer me to a person! But no, it went on to say “I’m going to disconnect this call. Please try again.”

          That happened 3 times. Finally on my 4th call, I said “Cancel service” at the prompt and got through. Very, very disappointing. It’s a money saver, and I know they’re trying to save every penny they can, but when customers who are having problems call in and are greeted with that it leaves with a bad taste in their mouths.

        • IT Guy

          I called in on Monday to give them a tracking number for the phones I’d returned and was greeted with the new 3 minute long explanation of my bill before I could do anything. 0, #, 1, 9 none of them did anything.

          When it finally got to a voice prompt, it kept not understanding me, then went to a new message. “I’m sorry I’m having trouble understanding out. Because of my technical problems…” I thought great, it’s gonna transfer me to a person! But no, it went on to say “I’m going to disconnect this call. Please try again.”

          That happened 3 times. Finally on my 4th call, I said “Cancel service” at the prompt and got through. Very, very disappointing. It’s a money saver, and I know they’re trying to save every penny they can, but when customers who are having problems call in and are greeted with that it leaves with a bad taste in their mouths.

        • http://twitter.com/NunubuttTWIT onetimeuse

          0 doesn’t work for me anymore.

  • Jason

    Did the buyout happen already because T-Mobile is starting to look alot like AT&T

    Now there has never been a better time to switch to Sprint

    • Elliot Acosta

      ya i just switch to sprint from t-mobile yesterday
      i got a better deal

      • http://profiles.yahoo.com/u/QIIZWFOKTVHL67PQR34LADDOAQ craigs

        Just wait a month and see.

    • Elliot Acosta

      ya i just switch to sprint from t-mobile yesterday
      i got a better deal

    • jonathan morcilio

      sprint sucks i switched to them and i had no signal so i went to at&t they are much better as they say you get what you pay for.

    • jonathan morcilio

      sprint sucks i switched to them and i had no signal so i went to at&t they are much better as they say you get what you pay for.

    • http://profiles.yahoo.com/u/QIIZWFOKTVHL67PQR34LADDOAQ craigs

      Good luck with Sprint you’ll need it. Your first 30 days while you can cancel your agreement you get top notch customer care. After that your calls get routed overseas and you’ll have corps contact you if you complain enough; only to be given numbers that go right to voicemail.

      As far as an att merge with tmobile it appears to have already happened behind the scenes because where I live we get commercials saying how great it would be for tmobile and att to merge.

      So it probably already happened on paper. They are testing the waters with a public response and comment.

      Yep it would be great to continue to only have 1 choice for anything. Monopolies have been great to the country.

      People are finding that out after comcast began shutting down accounts critical of the bandwidth caps. Well perhaps they are finding out? When you have no choice in service you are no longer a consumer and you become a slave.

  • The ATL Guy

    Some of you need to loosen your tin foil hat if you think this has anything to do with ATT buying tmobile. 

    • http://profiles.yahoo.com/u/35HLVJSI34LMH5M274SCGWDZBY mike

      Say what you want, but their Actions speak much louder than YOU…..

      • Anonymous

        because god forbid T-Mobile make a change in their benefit. Totally AT&T’s doing, and not T-Mobile just making a business decision for themselves.

      • Anonymous

        because god forbid T-Mobile make a change in their benefit. Totally AT&T’s doing, and not T-Mobile just making a business decision for themselves.

      • Anonymous

        because god forbid T-Mobile make a change in their benefit. Totally AT&T’s doing, and not T-Mobile just making a business decision for themselves.

      • The ATL Guy

        OH SNAP! You got me there!

    • http://www.facebook.com/joseph.singer Joseph Singer

      They want to be more “competitive” translated meaning they want to be like the big boys AT&T and Verizon who charge overage.  In other circumstances it would be called collusion.

  • Dominic

    That’s easy…Pandora or navigation.  I see accounts all the time with Iphones or just the 200MB plan that go past 600MB per month.  I’ve seen an Iphone use over 2GB worth of data before and it can only do Edge. 

  • Dominic

    OK, so the change was likely due to so many people buying 4G phones and only using the 200MB plan.  The plan was probably to lure people in with the 200MB but then when they got throttled that they’d want to switch to the 2GB plan.  It didn’t pan out and I’ve seen it on tons and tons of accounts where people have a fast data phone and are fine with the Edge speeds after the throttling, even when their 4G service in their area runs 12 times faster than Edge.  If they had kept the throttling at the dial-up speeds then it would have worked but there was a major backlash when the throttled speeds went that low.

    • http://cnst.su Constantine A. Murenin

      Why doesn’t tmo fix the throttling for good, then? Admitting defeat is only one of the options.

    • Anonymous

      is throttled speed already lower than dial up. dail up is 56k and i get 50k when i am a throttled on tmobile

      • Dominic

        Then you have a really poor Edge connection, because most people are completely fine with getting throttled and still using the service.  When it used to be the 50-56kbps throttled connection I received tons of calls and griping about it.  They would state they couldn’t do anything when they were throttled but now I never get that call.  I do get the people that gripe that Youtube videos no longer play or it’s too slow for tethering but that’s all. 

      • http://twitter.com/phonecount StalkyTheFish

        I think it’s faster than that. More like ISDN-speed. I accidentally set my N1 to 2G-only and didn’t notice for a week. But I’m in a WiFi zone 90% of the time anyway.

      • http://twitter.com/phonecount StalkyTheFish

        I think it’s faster than that. More like ISDN-speed. I accidentally set my N1 to 2G-only and didn’t notice for a week. But I’m in a WiFi zone 90% of the time anyway.

      • http://twitter.com/phonecount StalkyTheFish

        I think it’s faster than that. More like ISDN-speed. I accidentally set my N1 to 2G-only and didn’t notice for a week. But I’m in a WiFi zone 90% of the time anyway.

    • Anonymous

      is throttled speed already lower than dial up. dail up is 56k and i get 50k when i am a throttled on tmobile

    • Anonymous

      is throttled speed already lower than dial up. dail up is 56k and i get 50k when i am a throttled on tmobile

  • pushi1245

    My question is: can they apply over usage rates even if in the contract you sign it says clearly that it is unlimited? I am thinking to sign into the new value plans with 2gb. I won’t use more but just in case… right now they call it “unlimited data” with a star that after 2gb they slow down. So can they change the terms in middle of my contract???

    • Gfhgf

      Well technically if they stay with the plan the have and not change it… It will remain the same.but of you change it of course you’ll be charged the $0.10/MB rate.

    • http://www.facebook.com/joseph.singer Joseph Singer

      You evidently did not read the whole thing.  Grandfathered subscribers do not get charged for overage.  Only new customers. 

    • http://profiles.yahoo.com/u/QIIZWFOKTVHL67PQR34LADDOAQ craigs

      According to my conversations with tmobile livechat the contract you agreed to only keeps you paying your monthly bill and tmobile can change anything they want to while the contract is in effect.

      So it’s not a contract as much as it is you signing yourself up to pay tmobile or get a blemish on your credit report.

      When will those that report negative things to credit companies be required to also post positive things?

      It’s rare if at all.

  • pushi1245

    My question is: can they apply over usage rates even if in the contract you sign it says clearly that it is unlimited? I am thinking to sign into the new value plans with 2gb. I won’t use more but just in case… right now they call it “unlimited data” with a star that after 2gb they slow down. So can they change the terms in middle of my contract???

  • Frosh

    So I have until the weekend to get in the unlimited after 200 MB plan? or will everyone on the 200MB plan get overage?

  • Frosh

    So I have until the weekend to get in the unlimited after 200 MB plan? or will everyone on the 200MB plan get overage?

    • Tmouser1

      Yes I would like to make sure as well. I was just about to sign up for the 200mb family plan today.

    • Tmouser1

      Yes I would like to make sure as well. I was just about to sign up for the 200mb family plan today.

      • http://tmonews.com David

        Grandfathering usually means that those who are signed up prior to the change are not going to be charged overages.

      • http://tmonews.com David

        Grandfathering usually means that those who are signed up prior to the change are not going to be charged overages.

    • Anonymous

       if u already have the 200 MB plan w throttling, u dont have to worry. ur grandfather into that plan.

  • Frosh

    So I have until the weekend to get in the unlimited after 200 MB plan? or will everyone on the 200MB plan get overage?

  • http://www.facebook.com/joseph.singer Joseph Singer

    And just how is it being “competitive” putting a surcharge in when there was none before?  If they mean “just like the other guys” yes I guess you could trade in any advantage you have over other carriers in anticipation of being swallowed up by the status quo (AT&T.)  T-Mobile’s philosophy must now be who cares we’re getting out of here and taking the money back to Bonn suckas.  We don’t have to care anymore.

  • Anonymous

    Gosh! Can’t they make their mind already?

  • http://cnst.su Constantine A. Murenin

    Why doesn’t tmo fix the throttling for good, then?

  • http://mediamonstrosity.com Media Monstrosity

    I remember when Three in the UK, 14 months into the contract changed from just cutting me off when I went over to charging me for every megabyte and not giving me any warning texts until I had gone up to £60 of overage, and then about 10 texts came in at once. Luckily they refunded it, but still. At least T-Mobile USA is giving warning, but it’s still I guess really annoying.

  • http://mediamonstrosity.com Media Monstrosity

    I remember when Three in the UK, 14 months into the contract changed from just cutting me off when I went over to charging me for every megabyte and not giving me any warning texts until I had gone up to £60 of overage, and then about 10 texts came in at once. Luckily they refunded it, but still. At least T-Mobile USA is giving warning, but it’s still I guess really annoying.

  • Ted P.

    I’m thinking the route “It’s MIchaelNotMike” took (bye TMO, hello prepaid) is looking better and better every day.

    • Armyhunter

      except for the fact that you are only able to use 18% of the towers accross the nation. Do you people think before you post or just throw a dumb comment out there hoping that you’ll have meaning on this earth. stop complaining. either sac up or shut up. be blessed you have a phone.

  • http://www.mobile-broadband-reviews.com/ Marc

    They really need to make up their minds on what position they want to play. Customers really don’t like the back and forth stance. Unlimited! ….wait…Throttled!…wait….Overages! Rock On ^_^ ….seriously guys?

    • http://profiles.yahoo.com/u/QIIZWFOKTVHL67PQR34LADDOAQ craigs

      The position they want to play is screw the customer. They first had to wait to get the customer before they could screw them.

      Now your locked into a contract so let the screwing begin.

  • Giraffe

    Looks like they found out that people on the 200MB no overage plan actually didn’t care whether or not their web was being throttled, and continued to burn through it. It’s not like the 2GB web is expensive, especially on the value plans…

    • http://profiles.yahoo.com/u/QIIZWFOKTVHL67PQR34LADDOAQ craigs

      It’s the point of it all. Do you have any idea how much bandwidth for tmobile costs? It’s a drop in the bucket compared to broadband and look what they charge us.

      My wireless tmobile “broadband” laptop stick with the “best” coverage and that “HS” or whatever logo on still only sees about the same as a slow dialup connection. If that’s their idea of broadband they might want to go back to the drawing board.

  • Giraffe

    Looks like they found out that people on the 200MB no overage plan actually didn’t care whether or not their web was being throttled, and continued to burn through it. It’s not like the 2GB web is expensive, especially on the value plans…

  • Paul N Mavini

    I use maybe 150mb per month on my mytouch 3g, so throttling me at 200 was perfect.  My 3g coverage is spotty enough I don’t live on my phone browser.  I seriously doubt the movies-on-your-phone freaks are abusing the edge network to any large degree, they just want the 200mb people to cave and buy a higher plan.

  • Paul N Mavini

    I use maybe 150mb per month on my mytouch 3g, so throttling me at 200 was perfect.  My 3g coverage is spotty enough I don’t live on my phone browser.  I seriously doubt the movies-on-your-phone freaks are abusing the edge network to any large degree, they just want the 200mb people to cave and buy a higher plan.

  • Anonymous

    so glad i switched over my 200mb data w/overage to the 200mb data w/throttling before it was too late. tmo is definitely on some bull$h!t.

  • Thompc82

    As a rep I know what there seeing, there seeing 50% of those 200mb customers in the “overage” category I’ve seen as 3gb used on a 200mb plan and when I told the guy he thought I was the idiot for offering him 2gb for 10$ more just so he wouldnt be slowed as fast Also remember the 1million iPhone users do your think any of them actually have have a plan higher than 200mb when they are already stuck with edge speed only.

  • Thompc82

    As a rep I know what there seeing, there seeing 50% of those 200mb customers in the “overage” category I’ve seen as 3gb used on a 200mb plan and when I told the guy he thought I was the idiot for offering him 2gb for 10$ more just so he wouldnt be slowed as fast Also remember the 1million iPhone users do your think any of them actually have have a plan higher than 200mb when they are already stuck with edge speed only.

  • http://profiles.yahoo.com/u/QIIZWFOKTVHL67PQR34LADDOAQ craigs

    Gotta love paying for bandwidth you will never use. I have the 2gb plan on my rocket stick and I never use half of that. I would be more than happy with devoting my 1/2 that I do not use to those on the 200MB plan that use 400MB or even more.

    It’s a two-way street tmobile you can’t charge one person for not using their device and then overcharge the next who may use a little bit more.

    When does it work both ways?

  • Sam Emb

    200MB sucks, well because i got message from T-mobile saying that “you have used your 200MB of data” after five days…. when i didn’t use it at all. i am so pissed off now.. L

    • Cindytran9696

      I had the same issue and called them and they say “you did use it”,  I argue with them for 2 hours and they still ending up charging me and say they won’t do anything about it because i’m probably lying about the usuages.  I’ve never beenData Charge unauthorized!so pissed off with tmobile and this really got me rethink about switching immediately after my contract are up for the way i was treated.  It’s like being raped by them with force.  I never use nor agree on data usuage.  esp, from the beginning i also told them to block all “data” usuage and they say they will and yet this shit happen!  F*** tmobile is sucking badly now!

  • adds cls

    really slow speeds with virgin

  • adds cls

    really slow speeds with virgin

  • adds cls

    really slow speeds with virgin

  • Theweeding

    T-mobile, please do not charge us when we use Wifi at home…it is not make sense that we have access at home and you guys charge us. PLEASE STOP IT. DO NOT RIP OFF YOUR CUSTOMER like that.

    To Whom May i Concern,

    Please stop the T- Mobile’s rip off now. They are trying to rip off us now.

    • Anonymous

      They don’t charge for WIFI but your phone is using data on the network.  Learn to set up your phone to only work on WIFI and you wouldn’t have that problem.

      • http://pulse.yahoo.com/_UO5JXEHLNEZAN7DSAMQQ6ZJSQA o o

        NOT TRUE MR. T-MOBILE. WHEN YOU ARE NOT USING WIFI OR IF YOU DON’T USE IT, THEIR DATA WILL COME THROUGH AND THAT INCLUDES WALKING OUT OF THE HOUSE. WHAT IS WRONG WITH YOU, MOMMY AND DADDY DID NOT TEACH YOU RIGHT FROM WRONG. I OWN A COMPANY, HOW WOULD YOU LIKE IT IF I STARTED CHARGING YOU FOR SERVICES YOU NEVER ASKED FOR OR WANTED. DO YOU GET IT? NO, BECAUSE THEY PAY YOU TO BE HERE.

        • Theweeding

          Thank you for your voice here O O… You are right, the system WIFI from the T-mobile haven’t asked you for the service before they charge us. I have FINED 10 dollars for my stuppid HTC HD7 for this month just because I didn’t know how to prevent the T-mobile’s Wifi hacked to my SMART PHONE HTC HD7…it is my first SMARTPHONE
          I called them, and they said that it is new policy now…whatever Wifi I using (stabuck, @home:disqus ,….) they will charge for a fee. I screamed because T-mobile is controlling my Smartphone HTC HD7. I was so scared, I took my Simcard out of HTC and put back to my old phone…I have to deal with T-mobile by connecting DATA 10 dollars/month instead of 12 dollar/6MB (they charged me 1.99/1MB)……….Totally, I paid them 10 dollars / 6MB for this month

          it took me 2 weeks to find out how to block the T-mobile HACKER. Wagner talked for T-mobile, but he doesn’t show how to do it.

          This is a tip for people who is use HTC HD7
          go to SETTING—CELLULAR —turn off DATA CONNECTION and 3G CONNECTION

        • Anonymous

          I’m getting paid to post?  You’re just an anonymous idiot who doesn’t have a clue about how data works on their phones or how to manage their connections.  They don’t charge you for WIFI, period.  There are tons of customer that use only WIFI and don’t get charged, unless you have a conspiracy theory that they are only targeting you.

        • Ryan

          Even though you are on Wi-FI your phone still can send some data through the cellular network.  I don’t know what kind of phone you have, but most smartphones transmit small amounts of data in the background, usually at intervals.  It doesn’t matter if you are on Wi-Fi.  You can try to turn off syncing services and diagnostic data but the only sure way is to turn of cellular data.
          Most smartphones I have used come with these features enabled by default.  

  • Data Charge unauthorized!

    TMOBILE start to sucks!  they charge me for “data usuage” although, i did not use it at all!  My 2 other line uses wi-fi connection via their SP and was charge over $100 each line!  What kind of sense is this Tmobile.  I’ve been over 10 years and counting but, it seems like if they charge me again  next month for usuage I did not agree upon I will find a lawyer to sue their ass for ripping me off!  One time is enough, I will not take it again and let them rip me off on my hard earning $$!  Tmobile get your act together because you are just pissing your customer off and soon you won’t have many left!  I’m one and million more will walk out on you!

    • Anonymous

      BS, the most that is charged for data is a maximum of $50 per line, no more.  If you had data usage then your phone was accessing the network.  They can’t tell if you are using WIFI but they can definitely tell when your phone is using their data network.  If you’re not going to use their data then why didn’t you turn off the data on the phone to begin with?

      • http://pulse.yahoo.com/_UO5JXEHLNEZAN7DSAMQQ6ZJSQA o o

        WAGNER, YOU MUST BE AN EMPLOYEE BECAUSE YOU COME OFF AS ONE
        WHAT T MOBILE IS DOING IS UNETHICAL. IF YOU DON’T WANT THE SERVICE AND HAVE NOT HAD THE SERVICE YOU SHOULD NOT BE AUTOMATICALLY CHARGED FOR IT. WHY DON’T YOU GET A BRAIN OR BETTER YET, SOME MORALS.

        • Anonymous

          So people that don’t have a texting plan should automatically have their texts blocked because they don’t have a texting plan.  I didn’t have a texting plan for years because I only texted maybe 10 times a month.  If you don’t have the feature then don’t use it.  It’s the same if you don’t have an international calling plan then you can still calling internationally.  Didn’t know T-mobile had to babysit customer’s behaviors

        • Listcr

          Can you access to pay per view it you don’t order it. TMO sucks

  • http://pulse.yahoo.com/_UO5JXEHLNEZAN7DSAMQQ6ZJSQA o o

    ANY OF YOU WHO DONT WANT WHAT T MOBILE IS FORCING UPON US, YOU CAN CALL THEM AND MAKE THEM STOP AND THEY WILL TAKE OFF THE CHARGES. THIS SHOULD GO TO THE FCC. THANK YOU T MOBILE, YOU ARE NOW NO BETTER THAN THE OTHERS. I AM NOW GOING TO SHOP MY PLAN.

  • http://www.facebook.com/AppleR.co Apple Rao

    how can you cancel it? it’s annoying..