T-Mobile Updates myTouch 4G Gingerbread Update Support Document, Allows In Store Updates On August 5th

As of early this morning T-Mobile has tweaked their support document pertaining to the myTouch 4G software update allowing for customers to enter a T-Mobile store beginning August 5th and receive the update manually. While the document states that customers who have not received their OTA update, it makes no mention to the timeframe of the broader rollout that was supposed to happen after the pilot rollout. In any case we won’t complain about an opportunity to walk into a store, pop in an SD card and receive Gingerbread which falls right in line with information we posted a few days ago regarding this very capability.

There you have it myTouch 4G owners, if you haven’t received your Gingerbread update by August 5th you’ll be able to waltz right into your local T-Mobile store and 30 minutes later walk out with Gingerbread. Who is going to complain about that?

T-Mobile Support

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  • Melabones36000

    For those saying they lost there apps either the apps will download on there own when you sign into your account or you can go to the android market on your computer and go to your account and have them sent to your phone

  • Melabones36000

    For those saying they lost there apps either the apps will download on there own when you sign into your account or you can go to the android market on your computer and go to your account and have them sent to your phone

  • Itnenabellababii

    does anyone know if the screen shot is available for mytouch 4g on gingerbread 2.3.4

  • icon6921

    any body knows how to fix my cell my touch 4g from stop taking pictures it goes crazy taking pictures by itself

  • icon6921

    any body knows how to fix my cell my touch 4g from stop taking pictures it goes crazy taking pictures by itself

    • Raefisch

      Yes, happening to a lot of users whose phones are a few years old. T-mobile “best answer” is… time for a new phone. Looks like a “built in glitch” to me. Be careful trying to replace it.. I did. New phone full of other glitches.. returning it. Don’t know what I’ll do from here….

  • Niovelpm

    Unfortanall, no store has a any knowloge of this matter. I went to two different store. I knew more than them. By they way none ot them have the sdcard with software update. The funny thing is that they even called customer care. Dont be surprised. Didnt know either. Great service. Where?

    • Niovelpm

      Buy the way I am in miami, florida

      • Avie616

        I live in miami, florida too and none know what im talking about.

  • FrustratedWithSupport

    Coporate stores in my location (mount vernon, WA) don’t know anything about it… after getting them to call around, there is supposedly one of these memory sticks to upgrade to the gingerbread at a corporate store location that is over 3hrs away!  HORRIBLE SUPPORT!

    • Mclb88

      There is also the website…just follow the prompts given…

  • Blueskize19

    The stores know nothing and tmobile said well we are sorry cant do anything. This is b/s . Tmobile im sick and tired of this crap. i have dealt with this since the purchase of these phones last January. I have been with tmobile for almost 6 years and at&t here i come.

  • Chaka

    Does it matter if your on a prepaid plan rather than a 2yr contract plan?

  • Miguelpereira66

    I also went to two stores and no joy. Called T-Mobil and was told they do not want update software. Asked about a timeline and got ” I don’t know” who knows?
    I will be changing carries once my two years are up!

  • Aalvarado800

    I just got the update yesterday and my phone went back to the old market. Any wonder to go back to the new market?

  • Bd3330333

    I still havent got the update-__-