T-Mobile To Increase Regulatory Fee, Doesn’t Allow You To Exit Contract

Word has gotten out that T-Mobile has been sending out notices like the one seen in the image above regarding an upcoming increase in T-Mobile’s Regulatory Programs Fee. While plenty of you have emailed in the last 24 hours with hopes this might give you an escape from your T-Mobile contract we don’t believe that is the case.

T-Mobile’s dedicated page to Regulatory Programs Fees highlights that any change doesn’t mandate a change in the contract or a waiver of the Early Termination Fee. While in years past carriers have often allowed customers to exit their contract early due to such changes, newer contracts allow for the company to change the fees without allowing the customer an early exit. Read the full FAQ below:

Regulatory Programs Fee

Since 2004, customers have been charged a Regulatory Programs Fee on their bill. The Regulatory Programs Fee is used to help offset costs T-Mobile incurs to comply with local, state, and federal regulations, such as E911. This fee is not a government mandated charge or tax.

Regulatory Programs Fee FAQs

What is the fee for?
The fee is assessed to help offset costs of compliance with various federal, state, and local government mandates, programs, and obligations.

Does your competition charge the fee?
Other wireless operators charge a Regulatory Programs Fee, a Regulatory Cost Recovery Charge, and/or an Administrative Charge.

Can I terminate my contract without incurring an Early Termination Fee because of the Regulatory Programs Fee increase?
No. Early Termination Fees will apply if you choose to terminate because of the Regulatory Programs Fee increase.

Is this fee applied to the account or to each line on the account?
The fee is applied to each line on the account.

Is this a one time fee?
The fee is a monthly recurring fee.

Has this fee always been assessed?
A Regulatory Programs Fee has been charged since 2004, and is disclosed at the point of sale.

How much is the fee?
The fee is currently $1.41. Effective August 15, the fee will be $1.61.

I am currently exempt from this fee. Will I now be charged as of August 15?
If you are currently exempt from the Regulatory Programs Fee, you will continue to be exempt and will not be charged.

Tags: , , ,

  • RAWshadTX

    I remember when I got a text about Texas taxing my ass for some sort of fee. I was like… Muthafuckas charging me more in a recession back then. But now I work at T Mobile. Employee discount! Besides, regulatory fee is only 20 cents more and yall know yall ain’t going no where else lol. Sprint? Please.

  • RAWshadTX

    I remember when I got a text about Texas taxing my ass for some sort of fee. I was like… Muthafuckas charging me more in a recession back then. But now I work at T Mobile. Employee discount! Besides, regulatory fee is only 20 cents more and yall know yall ain’t going no where else lol. Sprint? Please.

  • RAWshadTX

    I remember when I got a text about Texas taxing my ass for some sort of fee. I was like… Muthafuckas charging me more in a recession back then. But now I work at T Mobile. Employee discount! Besides, regulatory fee is only 20 cents more and yall know yall ain’t going no where else lol. Sprint? Please.

  • Anonymous

    Is is listed under other charges? Yes, but it’s listed as a fee and that’s all it needs to say in order to be considered one. As for those of you thinking that it “materially increases” your monthly recurring charge, you are wrong. To be considered materially increased means that it substantially increases your bill (or in this case your monthly recurring charge). Even if not including all other charges, taxes, fees, etc, your bill is likely at least $49.99 month (unless you happen to have the $39.99 500 minutes no text, no data plan). If we just took the $49.99+the current $1.41 it would be $51.40 and with the increase it would be $51.60.

    Even only taking that into account, that is only a 0.38% increase and you consider that “substantial?” Is it increased to “a great or significant extent (which is what substantially would mean)?” No. Period. This is also assuming you could successfully argue that it increases your monthly recurring charges that are clearly stated as voice, data, and messaging. Either way you slice it, you either eat the $0.20 or cancel and pay the full ETF. I personally think it tastes just fine so I shall consume it and continue on my merry way.

    • ImWithStupid

      If you take the fee itself, all alone, going from 1.41 to 1.61, the percentage increase (of the fee) is not .38%.  It then becomes a material change.

    • http://pulse.yahoo.com/_2KHVW2VO2VDIH4YVP2ZT3AHXCU John Doe

      Materially means “in substance.”  It is an actual increase. It exists. It is material. The amount matters not.

  • Anonymous

    Is is listed under other charges? Yes, but it’s listed as a fee and that’s all it needs to say in order to be considered one. As for those of you thinking that it “materially increases” your monthly recurring charge, you are wrong. To be considered materially increased means that it substantially increases your bill (or in this case your monthly recurring charge). Even if not including all other charges, taxes, fees, etc, your bill is likely at least $49.99 month (unless you happen to have the $39.99 500 minutes no text, no data plan). If we just took the $49.99+the current $1.41 it would be $51.40 and with the increase it would be $51.60.

    Even only taking that into account, that is only a 0.38% increase and you consider that “substantial?” Is it increased to “a great or significant extent (which is what substantially would mean)?” No. Period. This is also assuming you could successfully argue that it increases your monthly recurring charges that are clearly stated as voice, data, and messaging. Either way you slice it, you either eat the $0.20 or cancel and pay the full ETF. I personally think it tastes just fine so I shall consume it and continue on my merry way.

  • Anonymous

    Is is listed under other charges? Yes, but it’s listed as a fee and that’s all it needs to say in order to be considered one. As for those of you thinking that it “materially increases” your monthly recurring charge, you are wrong. To be considered materially increased means that it substantially increases your bill (or in this case your monthly recurring charge). Even if not including all other charges, taxes, fees, etc, your bill is likely at least $49.99 month (unless you happen to have the $39.99 500 minutes no text, no data plan). If we just took the $49.99+the current $1.41 it would be $51.40 and with the increase it would be $51.60.

    Even only taking that into account, that is only a 0.38% increase and you consider that “substantial?” Is it increased to “a great or significant extent (which is what substantially would mean)?” No. Period. This is also assuming you could successfully argue that it increases your monthly recurring charges that are clearly stated as voice, data, and messaging. Either way you slice it, you either eat the $0.20 or cancel and pay the full ETF. I personally think it tastes just fine so I shall consume it and continue on my merry way.

  • Top

    This is why I will never enter a contract with T-Mobile (or any other company with similar policies).  Because according to the Q&A above, part of their contract states that they can change what you have to pay (fees) at any time.  I’m not entering into any contract where I would be contractually obligated to pay any amount that the company dictates at any time.  The only exception would be if they afford me the same privilege to change the amount I pay to them every month at MY whim.  After all, I had to buy a new transmission last month, so my budget is very tight right now… that’s 80 cents less for T-Mobile each month due to my operating expenses… I’m sure they would have no problem with that.  Oh, and electricity costs are up, so it costs me another 50 cents a month to charge my cell phone.  I’m sure T-Mobile will accept lower payments from all customers to accommodate THEIR increasing operational costs.

  • TheHonestCorner

    Does T-Mobile publish detailed financials as to where all this money is actually spent so we can validate that this is not just another money grab?  Let’s do the math… ~34 million customers * .20 cents per month * 12 months in a year = $81,600,000.00 that they will make off of this fee hike per annum.  That’s ON TOP of the over HALF BILLION dollars that they already collect from these fees ( 34 million * 1.41 * 12 ).  Do they really spend over a half billion dollars every year on this stuff?  Show me the detailed financials.

    • TheHonestCorner

      Realized that these fees are PER LINE, which may not be the same as PER CUSTOMER, so the actual number may be significantly more.  Also, it is unclear the exact amount effectively paid by each prepaid customer (as included or additional fees), and if that affects any figures.  That could lower the figure or raise it.

      The amount that T-Mobile collects with these fees is potentially massive: It is reasonably possible that EACH AND EVERY YEAR T-Mobile collects in these fees alone MORE MONEY than Sprint paid to BUY the entire company of Virgin Mobile USA ($483 Million).  That’s each and every year… not a one time fee.

    • TheHonestCorner

      Realized that these fees are PER LINE, which may not be the same as PER CUSTOMER, so the actual number may be significantly more.  Also, it is unclear the exact amount effectively paid by each prepaid customer (as included or additional fees), and if that affects any figures.  That could lower the figure or raise it.

      The amount that T-Mobile collects with these fees is potentially massive: It is reasonably possible that EACH AND EVERY YEAR T-Mobile collects in these fees alone MORE MONEY than Sprint paid to BUY the entire company of Virgin Mobile USA ($483 Million).  That’s each and every year… not a one time fee.

    • http://pulse.yahoo.com/_2KHVW2VO2VDIH4YVP2ZT3AHXCU John Doe

      I like how the idiots who keep saying, “It’s only 20 cents, pay it” have nothing to say when it’s pointed out just HOW MUCH T-Mobile is making from these increases.

  • Completebs

    These fees should just be part of the cost of the plan.  It is horrible to add them as extras.  When we buy new mattresses, they don’t charge us additional fees because they had to comply with all sorts of regulations.  Every business has to comply with all sorts of regulations.  But other industries don’t sink this low and add line items that nickel and dime you in order to boost their profits.  This is just a B.S. way of selling a plan for one cost, and having it really cost us another amount.  Complete B.S.  Oh, and this is hardly the first time they have raised these B.S. fees.  So don’t think of it as a one-time hike, think of it as a regular price increase on your “contracted” rate.

    • http://www.facebook.com/joseph.singer Joseph Singer

      Of course they could make it part of the monthly charge, but then they wouldn’t be able to advertise a lower rate.  It’s like the airlines advertising a fare with a * after it that says the price is one way but you have to buy two segments (round trip.)  They think they’ve deceived you just like charging $39.99 since that’s really not $40 is it? :)

      • TheBuckleys

        Someday companies will learn that nobody likes playing any of these games.  It’s why so few companies have loyal customers these days.  Or loyal employees for that matter.  Just a rush for a quick buck instead of long term relationship building.  It makes the employees and the customers unhappy.  Just look at this postings here as a prime example… a bunch of unhappy employees and customers.

        • jarjon76

          And you sound like a customer that is a joy to do business with. It works both ways, pal.

        • http://pulse.yahoo.com/_2KHVW2VO2VDIH4YVP2ZT3AHXCU John Doe

          I just figured you out — you work there. You are a customer hating hag who is tired of having customers who know more about their plan call you to straighten out the mess you’ve made of their accounts.

  • Completebs

    These fees should just be part of the cost of the plan.  It is horrible to add them as extras.  When we buy new mattresses, they don’t charge us additional fees because they had to comply with all sorts of regulations.  Every business has to comply with all sorts of regulations.  But other industries don’t sink this low and add line items that nickel and dime you in order to boost their profits.  This is just a B.S. way of selling a plan for one cost, and having it really cost us another amount.  Complete B.S.  Oh, and this is hardly the first time they have raised these B.S. fees.  So don’t think of it as a one-time hike, think of it as a regular price increase on your “contracted” rate.

  • Tortionist

    I understand that this is a matter of principle and such, but 20 cents a line? Please…. I can find that in my car on any given day. It’s 20 cents, just eat the cost and be glad you’re still paying less than what you would be with other carriers.

  • TheBuckleys

    We stopped doing business with companies that have consumer-unfriendly practices like this.

    Yes, this means that we don’t have cable or satellite, we don’t have a gym contracts, we don’t do business with certain insurance companies, etc.  We just got sick and tired of this sort of crap, that we said “Fine, we’ll keep our money and treat ourselves to a nice dinner instead”.  We also found that it saved us a bunch of money, and simplified our lives.  We now don’t even have a single monthly recurring bill!

    Treat us like crap = don’t get our money.

    If more people follow this philosophy, companies will have a greater financial motivation to stop this sort of crap.  (And maybe business ethics in general will improve as a side effect by realizing that they are treating others better and how good it feels.)

    So if you don’t like this, we strongly encourage you to not do business with companies such as T-Mobile that choose to utilize consumer-unfriendly behaviors.

    • Aj

      If you have no monthly recurring bills, why are you concerned to be in this forum?

      • http://pulse.yahoo.com/_2KHVW2VO2VDIH4YVP2ZT3AHXCU John Doe

        Some people are concerned with more than just their little sphere of life. It’s called “broadening your horizons.” and you may want to try it some day. Maybe you won’t be so close-minded and ignorant.

    • YouKNowMe

      No gym.  No cable.  Fat & Bored?

    • YouKNowMe

      No gym.  No cable.  Fat & Bored?

    • theWayofThings

      “We now don’t even have a single monthly recurring bill!”

      Really? no monthly recurring bills?  What? do you live in an RV using  solar panels for electricity,  leeching wi-fi from people who pay for it, so you could make this post? 

      You keep talking about crap.. sounds like you’re full of it… Say whatever you want, I’m not buying it…

      • TheBuckleys

        We have no recurring monthly bills, and are not concerned whether or not you are “buying it”.

    • theWayofThings

      “We now don’t even have a single monthly recurring bill!”

      Really? no monthly recurring bills?  What? do you live in an RV using  solar panels for electricity,  leeching wi-fi from people who pay for it, so you could make this post? 

      You keep talking about crap.. sounds like you’re full of it… Say whatever you want, I’m not buying it…

    • jarjon76

      Yet here you are whining and moaning, on the internet no less. Hypocrisy is SO cool!

  • Richard Christopher Cardenas

    Funny, when I got this notice, I threw it out and didn’t think anything of it! Like the last time I saw one a year or so ago! Who caresss about twenty cents? And this is coming from a broke guy haha

  • Respawn

    Haha!  It’s $0.20 people. TWENTY CENTS!

    If you’re that desperate, go work your corners for an extra quarter. Or stand by vending machines all day. You’re bound to get something eventually.

  • Michael Le Gere

    It’s really funny reading the comments on this page… “It’s only 20 cents!” “Haha, its nothing!” etc.  

    Yeah it’s 20 cents…20 cents farther away from the ethical starting point, which companies like T-Mobile have been able to successfully lure you away from over the years by distracting you with colors and candy.  

    You give up 20 cents, what have you got to show for it but missing 20 cents. What about the next 20 cents?  It’s so easy to dismiss what they are doing or what I am saying..but this type of behavior by these companies is exactly what is wrong with this world.  This behavior is adding to the disparity between rich and poor, and the rise of a corporation run society.  

    Giving up your freedom, liberties and money, for 20 cents?  Pathetic.  We aren’t free when we run the predetermined mouse maze that’s provided for us by corporate America.  “I bought an iPod touch with my own money cause I wanted too!” Um you bought that iPod as a slave to man, because he wanted you to. 

    But I digress, and get off my soap box, it’s late.

    • jarjon76

      Geez, it’s just a phone, relax. 

  • Anonymous

    Wow.. When did they start calling a tax a subsidy?

  • Tortionist

    I think that some of the people on here have the point that they waste more than 20 cents a month on other things like energy drinks, soft-drinks, lap-dances, some apps that are not worth it, etc. I would much rather waste 20 cents a month than be a hyper consumer that has to keep up with the Jones’ and get the newest phone, car, Rolex watch, etc. This is how you stay poor or bogged down in serious debt, not by 20 cents a month. What does a person have to show for all the wasted money on soda, but fat or eventually heartburn, which will cost more than 20 cents a month. I do understand the ethical implications here, although I don’t necessarily agree that this is what causes the widening disparity between the rich and the poor. That’s caused by several things IE; hyper-consuming and spending, not budgeting, little to no investments,  not being frugal, not caring much about financial literacy, our government constantly raising taxes, divorce, going to jail, having kids when too young and not ready, and even inflation. All of these things are what cause the disparity between the rich and the poor, not 20 cents a month. you either deal with it from T-Mobile, or you leave. I don’t like it either, but i’ll deal with it. There’s other things I don’t like either, like higher taxes, higher gas prices, higher medical insurance premiums, etc., but I deal with it. That’s life. I’ve learned(after 30+ years) how to be frugal, plan a budget, and not pay full price for most things. this is why I am middle class and not poor. Anyone can do it if they really want to. It takes time, but it’s well worth it, not having to wonder where your next meal is coming from. I was there once, one step above homeless, little to no food, no car, phone, etc. It’s not fun. If you keep a job for a few years and plan accordingly, you can have a much better life. A life where even though 20 cents a month is unethical, it’s not going to break the bank and since you can’t do much about it you deal with it, especially if you know you don’t have to stay with a certain phone company. A cell phone is not a need. people got by without them in the 1980′s and early 90′s and much earlier. If all else fails get a land-line(use email, etc) and take that money you would have spent on cellphones and invest, just food for thought. 

    • Kyle

      Very well spoken. I agree!

    • Anonymous

      What the hell is wrong with you? thats not what this article is about at all.

      • Tortionist

        What the hell is wrong with you? The article was about all this and much more. It’s not just about one little thing. Everything is interwoven and works together in one way or another, or did that go over your head?  This was actually meant to be a response to Michael Le Gere. That’s my bad for not doing it that way. I do apologize for that.

  • YouKNowMe

    If you android maniacs would just go back to feature phones, you could afford this 20 cents.

    • milan

      where’s the fun in that?

    • milan

      where’s the fun in that?

  • Josephhoop

    The ability to cancel a contract after a fee change wasn’t within T-mobile’s capacity to offer. In reality, the reason you are ‘allowed’ to cancel a contract after a fee change is because it is a change that isn’t mutually beneficial. In contract law, the fees being charged are a part of the agreed upon contract. If there is a change that is beneficial to both parties, then the contract is still in effect, but updated.

    Now, here is the weird part of contracts: If there is a change that is one sided, (ie. a fee increase with no new services, for example), then the contract is null and void and a new contract is created. You would then have to agree to it, usually by continuing to use your phone. This is the reason you can cancel your contract, because by their changing the fees being charged they are in effect creating a new contract without notifying you. T-Mobile cannot bar you from canceling your contract, because it’s not their rules that allow you to cancel the contact, but the law that allows you to.

  • Josephhoop

    The ability to cancel a contract after a fee change wasn’t within T-mobile’s capacity to offer. In reality, the reason you are ‘allowed’ to cancel a contract after a fee change is because it is a change that isn’t mutually beneficial. In contract law, the fees being charged are a part of the agreed upon contract. If there is a change that is beneficial to both parties, then the contract is still in effect, but updated.

    Now, here is the weird part of contracts: If there is a change that is one sided, (ie. a fee increase with no new services, for example), then the contract is null and void and a new contract is created. You would then have to agree to it, usually by continuing to use your phone. This is the reason you can cancel your contract, because by their changing the fees being charged they are in effect creating a new contract without notifying you. T-Mobile cannot bar you from canceling your contract, because it’s not their rules that allow you to cancel the contact, but the law that allows you to.

    • http://pulse.yahoo.com/_2KHVW2VO2VDIH4YVP2ZT3AHXCU John Doe

      But but but but but their lawyers must be right and that’s why they said we can’t cancel.  Big corporations would never lie to us, would they????

  • rob

    i would like additional 20 cents from each of the 33 MILLION customer ( or how many millions accounts) have !!!

  • rob

    i would like additional 20 cents from each of the 33 MILLION customer ( or how many millions accounts) have !!!

  • Guest

    While an additional 20 cents a month won’t even make a dent in anyone’s pocket, I strongly disagree with all the people who preach the “you’ve signed a contract, now honor it” line. Personally, not only do I not care about the additional 20 cents (with taxes, my 2-line family plan is about $150 a month – 20 cents just doesn’t matter) and do not plan on getting out of my contract. However, this is a material change, plain and simple. This is not a fee mandated by the government, it’s just a fee that T-Mobile chooses to collect. I’ll honor my side of the contract. T-Mobile should honor theirs.

  • Guest

    While an additional 20 cents a month won’t even make a dent in anyone’s pocket, I strongly disagree with all the people who preach the “you’ve signed a contract, now honor it” line. Personally, not only do I not care about the additional 20 cents (with taxes, my 2-line family plan is about $150 a month – 20 cents just doesn’t matter) and do not plan on getting out of my contract. However, this is a material change, plain and simple. This is not a fee mandated by the government, it’s just a fee that T-Mobile chooses to collect. I’ll honor my side of the contract. T-Mobile should honor theirs.

    • Mark Terry II

      The point-of-sale contract specifically states that changes related to regulatory fees will not allow a customer to exit their contract without incurring an ETF. The reason ostensibly being that other agencies have the ability to incerase (or decrease) said fees, and the carrier is simply passing them along. 
      Unfair? Perhaps. But the burden is upon the consumer to decide, at the point of sale, whether or not they will honor the contract, as written. If you choose not to read the fine print, or not to question the sales personnel, then the term “caveat emptor” is applicable. regardless of whether it feels “unfair” or not. 

      • Tortionist

        I have to give you and Josephhoop high marks for the best comments thus far. They ring true. good job.

    • Mark Terry II

      The point-of-sale contract specifically states that changes related to regulatory fees will not allow a customer to exit their contract without incurring an ETF. The reason ostensibly being that other agencies have the ability to incerase (or decrease) said fees, and the carrier is simply passing them along. 
      Unfair? Perhaps. But the burden is upon the consumer to decide, at the point of sale, whether or not they will honor the contract, as written. If you choose not to read the fine print, or not to question the sales personnel, then the term “caveat emptor” is applicable. regardless of whether it feels “unfair” or not. 

    • H8stylist

      T-mobile is honoring their contract with their customers.  This is a fee that you have had on your bill for 7 years.  They didn’t just sneak it in there recently to get more money out of you.  While I wish there was a simpler way to include this charge on the bill, the fact of the matter is cost of services hardly ever (if ever) decrease, and if the cost of tmobile maintaining mandated (i.e. required) government programs increases, then the regulatory fee has to be increased to offset it.  Leaving your carrier does not avoid this fee and may not even lower the cost of your monthly cellular bill.  As previously stated, all carriers charge this fee, and all of them periodically raise it.  I just find it funny how people go up in arms that there cell bill just increased by .20, when your other day to day products you buy like gas, groceries, etc. can go up sometimes by double and don’t get as upset over it.

      I used to work for t-mobile and it always boggled my mind how many people would call in after having their cellphone service for 5 years or so, then call in irate asking why this charge is on  their bill.  

      • Tortionist

        I agree, which is why I posted earlier.

      • PhillyPhanatic

        If I’m cash strapped, I can’t tell T-Mobile I’m changing the amount of money that I pay per month. Why should they be able to tack on money to what I pay every month?

        I don’t think anyone is arguing that 20 cents is going to break the bank. The argument is that I have to honor my side of the contract, T-Mobile shouldn’t get to ignore their side of it. Whether it’s 20 cents, or $20.00, T-Mobile should not be able to change what they charge me at a whim. I also don’t see people complaining about the fee, since it’s charged by every carrier, the issue is that they are RAISING the fee and not allowing you out of your contract (which I feel they violated, by changing the terms of our agreement).

        I never signed a contract with my local gas station agreeing to pay a certain amount of money per gallon every time I fill up. That is comparing apples with oranges.

        • H8stylist

          “I never signed a contract with my local gas station agreeing to pay a certain amount of money per gallon every time I fill up. That is comparing apples with oranges.”
                          i never said they were the same thing, i was stating that costs of items we use everyday DO increase.  if you are naive enough to believe that your contract with any company will protect your cost of service from rising at any point for any reason, you are probably better off living with the ahmish, where they don’t pay for any services that fluxuate as often as electiricity, cable, cellphone, telephone, etc.

          also, if you are that upset about the regulatory fee being raised and being still held to your contract, i would suggest reading it first before signing.  tmobile’s T&C are able to be read before you even go into the store, it takes 30min to read and will save you some heartache in the end.  if you can find ANYWHERE in that contract that tmobile said they were not going to raise the cost of service at any point for any reason (not including mrc or overages), i will mail you 20.00 genius

        • H8stylist

          “I never signed a contract with my local gas station agreeing to pay a certain amount of money per gallon every time I fill up. That is comparing apples with oranges.”
                          i never said they were the same thing, i was stating that costs of items we use everyday DO increase.  if you are naive enough to believe that your contract with any company will protect your cost of service from rising at any point for any reason, you are probably better off living with the ahmish, where they don’t pay for any services that fluxuate as often as electiricity, cable, cellphone, telephone, etc.

          also, if you are that upset about the regulatory fee being raised and being still held to your contract, i would suggest reading it first before signing.  tmobile’s T&C are able to be read before you even go into the store, it takes 30min to read and will save you some heartache in the end.  if you can find ANYWHERE in that contract that tmobile said they were not going to raise the cost of service at any point for any reason (not including mrc or overages), i will mail you 20.00 genius

      • guest

        Yes, I am well aware of the fee and how long it’s been on my bill. However,
        T-Mobile is choosing to increase a NON-MANDATORY fee for no reason, other than
        to fatten their pockets. In my book, that is NOT honoring contracts. In fact,
        it’s predatory behavior toward their customers, similar to that of credit card
        providers. Ironically enough, credit card providers always allowed customers to
        close their account and opt out of the increase. In T-Mobile’s case, it’s “We’re
        gonna raise your bill, and no, you can’t get out of contract!”

         

        Again, it’s not the 20 cents. It’s the fact that T-Mobile is being unethical.
        What if it was $20?  At what point does it stop being OK for T-Mobile to nickel and dime their customers?

        • H8stylist

          tell me how you come to the fact they are increasing it only to increase their profits?  do you have any facts to back it up?  put your tin foil hat back on to keep the government from getting inside your head.

          no one can say they have any proof one way or the other outside of tmobile as a reason for them raising the fee.  

          for all you people know, the government raised the fee to carry the mandatory 911 service, and so tmobile is raising to offset it.  businesses change rates all the time, at what point do people become rational and think they are doing this for a reason instead of just trying to squeeze more money out of people.

        • H8stylist

          tell me how you come to the fact they are increasing it only to increase their profits?  do you have any facts to back it up?  put your tin foil hat back on to keep the government from getting inside your head.

          no one can say they have any proof one way or the other outside of tmobile as a reason for them raising the fee.  

          for all you people know, the government raised the fee to carry the mandatory 911 service, and so tmobile is raising to offset it.  businesses change rates all the time, at what point do people become rational and think they are doing this for a reason instead of just trying to squeeze more money out of people.

        • http://twitter.com/Sandtiger Chris

          How about this..its a $14.18 increase on 100 dollars.

        • H8stylist

          if you had 10 lines at 10.00 that math would work out.  this is not a percentage and it’s not a tax.

        • http://twitter.com/Sandtiger Chris

          How about this..its a $14.18 increase on 100 dollars.

        • Guest

          Why is it that apologists always cry “conspiracy theory” when someone dares question their beloved company’s unjustified fee increases? Keep drinking T-Mo’s Kool Aid, buddy.

        • H8stylist

          because that’s what it is maybe?  a conspiracy is where someone is working against you, a theory is unproven.  so what you sir are suggesting is that tmobile is raising fees to make more money off of joe public.  do you have any proof, at all, whatsoever, even a shred, a hint, or even a sniff?  no, you just have a theory……hence, conspiracy theory.  do you ever think before you talk?

        • http://pulse.yahoo.com/_2KHVW2VO2VDIH4YVP2ZT3AHXCU John Doe

          You are wrong in both cases on what “conspiracy” and “theory” mean. 

        • Guest

          One other thing…exactly what facts DO YOU have to back up your assertion that this increase is justified?

        • http://pulse.yahoo.com/_2KHVW2VO2VDIH4YVP2ZT3AHXCU John Doe

          Tmobile’s own words:  “This fee is not a government mandated charge or tax.”

        • Anonymous

          Yeah, we established that. It’s a fee to RECOVER the COST of COMPLYING with the GOVERNMENT. (You can quote me on that.)

      • Action

        Go back to work at ur sweet tmo company

        • H8stylist

          i never said working for tmobile was sweet, but that doesn’t stop me from pointing out that people need to act rationally instead of irrationally over a change to a fee that is used for mandatory programs.  i wouldn’t go back to work there for twice the pay, cause i would have to talk to people like you every day.

        • http://pulse.yahoo.com/_2KHVW2VO2VDIH4YVP2ZT3AHXCU John Doe

          “This fee is not a government mandated charge or tax.”

          Love,

          Tmobile

        • H8stylist

          i never said working for tmobile was sweet, but that doesn’t stop me from pointing out that people need to act rationally instead of irrationally over a change to a fee that is used for mandatory programs.  i wouldn’t go back to work there for twice the pay, cause i would have to talk to people like you every day.

    • Anonymous

      This might help clarify. Everyone is hung up on the fee needing to be ‘manditory’ for T-Mobile to increase it. Where did that mandatory clause even come from? T-Mobile’s terms and conditions are pretty clear that 411, downloads, pay per use, taxes and fees are subject to change. While the Regulatory programs fee may not be government mandated, it is still a fee, and you still signed an agreement saying T-Mobile could increase it at any time.

      This also about sums it up (from post recent post July 2010 contract terms)

      “You agree to pay all other Charges we assess to recover or defray governmental charges or costs we incur in connection with the Services we provide, such as Federal Universal Service, regulatory and administrative charges, or gross receipts and similar taxes, without regard to whether these governmental charges or costs fund programs that provide benefits to you or in your location. These Charges are not taxes or regulatory fees imposed directly on you, nor required by law to be billed to you, may be kept by us in whole or in part, and the amounts and what is included in these Charges are subject to change without notice.”

  • Schippma

    I am a frugal person and all but really, we are crying over 20 cents? Did anyone know that Verizon increased their fee as well, however, their fee went up 3 cents per voice line per month. T-Mobile charges a hell of a lot less than Verizon, Sprint, and AT&T on voice plans, data plans, and also telecom fees. Sprint is one of the worst. I live in Michigan and my plan itself was $59.99 for one line of service but with taxes and fees, it increased to $69.88, almost $10 in taxes and fees. On my family plan with T-Mobile, my plan is $149.99 with 5 lines and with Michigan taxes and fees my bill is $169.04 (not including my corporate discount).

    T-Mobile is still a value leader among all national cell carriers and every cell carrier has this charge, one way or another.

    • Tortionist

      Another person who gets it congrats. bro.

    • Tortionist

      Another person who gets it congrats. bro.

    • Tortionist

      Another person who gets it congrats. bro.

    • Tortionist

      Another person who gets it congrats. bro.

    • Tortionist

      Another person who gets it congrats. bro.

    • Tortionist

      Another person who gets it congrats. bro.

    • Tortionist

      Another person who gets it congrats. bro.

    • Tortionist

      Another person who gets it congrats. bro.

  • Schippma

    I am a frugal person and all but really, we are crying over 20 cents? Did anyone know that Verizon increased their fee as well, however, their fee went up 3 cents per voice line per month. T-Mobile charges a hell of a lot less than Verizon, Sprint, and AT&T on voice plans, data plans, and also telecom fees. Sprint is one of the worst. I live in Michigan and my plan itself was $59.99 for one line of service but with taxes and fees, it increased to $69.88, almost $10 in taxes and fees. On my family plan with T-Mobile, my plan is $149.99 with 5 lines and with Michigan taxes and fees my bill is $169.04 (not including my corporate discount).

    T-Mobile is still a value leader among all national cell carriers and every cell carrier has this charge, one way or another.

  • Magenta

    0.20 X 36 million X 12 months = $86.4 Million……… or A boatload of extra cash for a “cash strapped” company……….I doubt they’ve seen any cost increases and if they have, i doubt it’s to the point that it needs to be 20 cents per line

    • Thewinckle

      Look at how much it cost T-Mobile to purchase their 1700MhZ block of frequency to give us 3g.  The last auction I remember cost a few billion.  So, if you looked at that 20 cent increase being used to reclaim that debt, it would take a few hundred years to pay off the debt to the government to purchase that frequency.  ($4.5 billion for frequency bought [rough estimate]/ 86.4 million = 500+ years in the hole)

      • Thewinckle

        Sorry, math was a little off.  50 years.

      • http://pulse.yahoo.com/_2KHVW2VO2VDIH4YVP2ZT3AHXCU John Doe

        Thewinckle, that’s the cost of doing business. You don’t raise fees to raise money in existing contracts to cover such a cost of doing business.

    • JustMe

      Do any of you people understand how much over head there is for a huge company like tmobile… so this .20 increase is not just pure profit going into the pockets of tmobile.  Its just crazy that you people have blinders on and no business seance.  You all should stick to talking about something that you maybe know a little more about.

    • JustMe

      Do any of you people understand how much over head there is for a huge company like tmobile… so this .20 increase is not just pure profit going into the pockets of tmobile.  Its just crazy that you people have blinders on and no business seance.  You all should stick to talking about something that you maybe know a little more about.

  • Magenta

    0.20 X 36 million X 12 months = $86.4 Million……… or A boatload of extra cash for a “cash strapped” company……….I doubt they’ve seen any cost increases and if they have, i doubt it’s to the point that it needs to be 20 cents per line

  • Noel

    Common now 20 cents…this should not even be a topic of discussion.

    • Noob

      How many more cents increase would make it a topic of discussion??? 

      It’s not a question if increase is as less as 3 cents(Verizon) or 20 in case of T-Mobile but if they change any clause in the contract customers should have an option of opting out or staying in.

      • Stephanie29

        Other carriers charge a regulatory fee so why would they just let you out of your contract just for a .20 increase???  The only reason I know of that a carrier will let you out of your contract w/o paying etf is if you move to an area where’s there absolutely no coverage.  

        • Anonymous

          To be honest, with T-Mobile, that’s not true anymore. I used to think, “Yeah, it makes me sense that we would let them out of contract if they move,” but no, it’s bad business. T-Mobile gives someone a 500 dollar phone at a low cost. All of a sudden, they can “move” and break contract. That’s not T-Mo’s fault that YOU are moving.

        • Stephanie29

          Well, I know when I worked for Sprint years ago customers were able to get out of their contracts if they had to relocate to an area that didn’t have coverage.  I don’t know if they still do that.  

      • Stephanie29

        Other carriers charge a regulatory fee so why would they just let you out of your contract just for a .20 increase???  The only reason I know of that a carrier will let you out of your contract w/o paying etf is if you move to an area where’s there absolutely no coverage.  

  • Noel

    Common now 20 cents…this should not even be a topic of discussion.

  • JimH

    Okay, T-Mobile, what specific “various federal, state, and local government mandates, programs, and obligations” increase on August 15, 2011 that require this increase?  You need exactly 20 cents for each affected line each month, probably indefinitely (I don’t think they have any history of ever reducing these fees), so please justify with specifics.  All such programs should be well documented and easy for us to verify.  Please enlighten us.

  • bmg314

    I don’t remember what carrier it was, but when they increased the rates for text messages to $0.20 per message over your allotment, you were allowed to claim it was a materially adverse change and opt out of your contact. So yes, there is precedent for twenty cents being material.

    • H8stylist

      you could only claim it was materially adverse if it would have affected you.  if you had a small text plan and went over those texts recently ( past two months i believe) then it affected you.  if you did not have overages, then it didn’t affect you.  and if you actually cared to read the T&C, it states in condition five that overage rates are part of the rate changes included with the etf waiver.  but, of course, you didn’t, that would be an intelligent thing to do.

      • http://pulse.yahoo.com/_2KHVW2VO2VDIH4YVP2ZT3AHXCU John Doe

        Wrong. In that case, the contract changed from the original, and new terms that could be financially adverse to one party were affected that were not originally agreed to. It doesn’t matter if that party never sent a text, and never would, the contract had changed to make a financially adverse term to that party only, and therefore that contract became invalid,

        Where do you idiot Tmobile apologists come from??

      • http://pulse.yahoo.com/_2KHVW2VO2VDIH4YVP2ZT3AHXCU John Doe

        Wrong. In that case, the contract changed from the original, and new terms that could be financially adverse to one party were affected that were not originally agreed to. It doesn’t matter if that party never sent a text, and never would, the contract had changed to make a financially adverse term to that party only, and therefore that contract became invalid,

        Where do you idiot Tmobile apologists come from??

  • Miro

    this fee has been grinding my gears for a long time.
    Gawdy AT&T charged us something like $0.40/month per month for each line. 
    Verizon charges $0.16 per line! 16 CENTS! 
    To top it all, we might also be paying taxes on this non fee fee!$1.41*2 lines = $2.82/monthor $33.84 a year or$67.68 over two yearsfor a fee that T-Mobile says in their contract they may completely keep to themselves and which appears to be the highest RPF of all carriers. That’s quite a bit of change for long term customers like usWhile $0.20 agreeably is nothing, there is also really no account where this money goes – Tmobile even tells you in the contract they may keep the fee in “whole or in part”!On 33 million customers just the $0.20/month per line RPF increase equals $6,600,000 a month extra or $79,200,000 a year from us in “other charges” that go who knows where. If anything, it’s at least disingenuous.

  • Miro

    this fee has been grinding my gears for a long time.
    Gawdy AT&T charged us something like $0.40/month per month for each line. 
    Verizon charges $0.16 per line! 16 CENTS! 
    To top it all, we might also be paying taxes on this non fee fee!$1.41*2 lines = $2.82/monthor $33.84 a year or$67.68 over two yearsfor a fee that T-Mobile says in their contract they may completely keep to themselves and which appears to be the highest RPF of all carriers. That’s quite a bit of change for long term customers like usWhile $0.20 agreeably is nothing, there is also really no account where this money goes – Tmobile even tells you in the contract they may keep the fee in “whole or in part”!On 33 million customers just the $0.20/month per line RPF increase equals $6,600,000 a month extra or $79,200,000 a year from us in “other charges” that go who knows where. If anything, it’s at least disingenuous.

    • Schippma

      T-Mobile also doesn’t charge an Administrative Fee, Interstate Toll Recovery Fee, etc. They just lump all of that stuff under one fee, the RPF. If you add up all the fees from other carriers, you still pay less with T-Mobile. If it helps them to provide a better network, offer low cost plans, and to gain more customers, I am all for a 20 cent increase in a fee that is MUCH LESS than any other national carrier.

      • Action

        Here comes another tmo employee defending tmo

        • Anonymous

          We have to. We’re used to talking to people like they are five-year olds…

        • Anonymous

          Can I borrow that? HAHAHAHAHA!! ^^^

        • Anonymous

          What???

        • http://pulse.yahoo.com/_2KHVW2VO2VDIH4YVP2ZT3AHXCU John Doe

          You’re so dumb you can see when a fellow coworker is lauding you. (Tmobile employees, you can google the words “lauding definition” to find out what I said. And yes, you can even keep the quotes in when you cut and paste it).

        • Anonymous

          I knew that; I was asking him/her to elaborate. “What?” is a lot shorter of a question than I’m sure you call in to ask every week. I am a GREAT rep; a very smart one who performs highly every month.

        • http://pulse.yahoo.com/_2KHVW2VO2VDIH4YVP2ZT3AHXCU John Doe

          You’re so dumb you can see when a fellow coworker is lauding you. (Tmobile employees, you can google the words “lauding definition” to find out what I said. And yes, you can even keep the quotes in when you cut and paste it).

        • Anonymous

          We have to. We’re used to talking to people like they are five-year olds…

    • Anonymous

      As an employee I can verify that the regulatory programs fee is subject to local, state, and federal taxes.

  • Schippma

    No, I don’t work for T-Mobile. However, I understand that fees change over time. If your state increased their state tax, I suppose you would want to break your contract too because when you signed the contract, it was set at X percent and suddenly went up. Please. Taxes change and so do fees. It even states it in your contract if you read the thing. If the government guaranteed to set a fee for carriers at a certain dollar amount that never went up, then I would expect carriers to do the same to consumers. However, we know this is not the case and is why it states in your contract that fees fluctuate based upon government mandates and programs, such as providing low-cost or free phone service to those in poverty.

    • http://twitter.com/WillieFDiazSF William Diaz ✔

      Taxes are mandated by the government and recouped based on such. T-Mobile admits this is NOT a tax or a government regulated fee, it is a cost they chose to recoup based on them providing services. Since its T-Mobile chosing to collect something for themselves, and it is not mandated by the government as a “tax” it is a materially adverse change to the contract. My contract states $1.41 not $1.61 thus even only 20 cent increase per month $4.80 over 2 years is detrimental to my conditions I signed my contract at for 24 months.

    • http://twitter.com/WillieFDiazSF William Diaz ✔

      Taxes are mandated by the government and recouped based on such. T-Mobile admits this is NOT a tax or a government regulated fee, it is a cost they chose to recoup based on them providing services. Since its T-Mobile chosing to collect something for themselves, and it is not mandated by the government as a “tax” it is a materially adverse change to the contract. My contract states $1.41 not $1.61 thus even only 20 cent increase per month $4.80 over 2 years is detrimental to my conditions I signed my contract at for 24 months.

  • Schippma

    No, I don’t work for T-Mobile. However, I understand that fees change over time. If your state increased their state tax, I suppose you would want to break your contract too because when you signed the contract, it was set at X percent and suddenly went up. Please. Taxes change and so do fees. It even states it in your contract if you read the thing. If the government guaranteed to set a fee for carriers at a certain dollar amount that never went up, then I would expect carriers to do the same to consumers. However, we know this is not the case and is why it states in your contract that fees fluctuate based upon government mandates and programs, such as providing low-cost or free phone service to those in poverty.

  • Schippma

    No, I don’t work for T-Mobile. However, I understand that fees change over time. If your state increased their state tax, I suppose you would want to break your contract too because when you signed the contract, it was set at X percent and suddenly went up. Please. Taxes change and so do fees. It even states it in your contract if you read the thing. If the government guaranteed to set a fee for carriers at a certain dollar amount that never went up, then I would expect carriers to do the same to consumers. However, we know this is not the case and is why it states in your contract that fees fluctuate based upon government mandates and programs, such as providing low-cost or free phone service to those in poverty.

  • A L

     Judging from the responses, T-Mobile would have been better off not mentioning anything about the fee increase, and simply just adding it to the monthly bill, because as mentioned this fee is nothing new, but people are making it seem like it’s something that T-mobile just added. Part of me thinks this “outrage” is nothing more than individuals wanting the opportunity to threaten to leave T-Mobile (i.e. get of  their contract) only to remain   provided that they can get something from the loyalty/retention dept. Solo mi dos centavos.

    • H8stylist

      people do it everytime it goes up. i think when i first started with tmobile 4 years ago it was 1.22 or something along those lines.  every time it goes up, people cry, then it dies down till it gets raised again.

    • H8stylist

      people do it everytime it goes up. i think when i first started with tmobile 4 years ago it was 1.22 or something along those lines.  every time it goes up, people cry, then it dies down till it gets raised again.

  • A L

     Judging from the responses, T-Mobile would have been better off not mentioning anything about the fee increase, and simply just adding it to the monthly bill, because as mentioned this fee is nothing new, but people are making it seem like it’s something that T-mobile just added. Part of me thinks this “outrage” is nothing more than individuals wanting the opportunity to threaten to leave T-Mobile (i.e. get of  their contract) only to remain   provided that they can get something from the loyalty/retention dept. Solo mi dos centavos.

  • Coolhikers

    I have news for all of you, YOU can get out of your contract when they update the charge on your billing.
    Your contract will be null and void once it shows on your billing.
    You must call customer care billing to address the billing.

    • Anonymous

      Umm… we’ll laugh at you. Yep.

      • http://pulse.yahoo.com/_2KHVW2VO2VDIH4YVP2ZT3AHXCU John Doe

        You’ll laugh because you’ve been told by your owners that it’s fine for the fee to be raised. Legally, that’s a different story.

        • Anonymous

          Read the Terms and Conditions. There’s a link above.

        • Anonymous

          Read the Terms and Conditions. There’s a link above.

    • Anonymous

      Umm… we’ll laugh at you. Yep.

    • Anonymous

      Umm… we’ll laugh at you. Yep.

    • JustMe

      Yeah you go ahead and try that … we sure will address the billing ….. and yes we sure will laugh when you say you have the right to terminate with no EFT…LoL

  • Anonymous

    Interesting. Fees don’t count. Straight from the T&C:

    “WE CAN CHANGE ANY TERMS IN THE AGREEMENT AT ANY TIME. YOU MAY CANCEL THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (if applicable) IF:  (A) WE CHANGE YOUR PRICING IN A MANNER THAT MATERIALLY INCREASES YOUR MONTHLY RECURRING CHARGE(S) (the amount you agreed to pay each month for voice, data and messaging, which does not include overage, pay-per-use or optional services (such as 411, or downloads), or taxes and fees)…”

    • Dave

      It says right there, “or taxes and fees”. You don’t have the right to cancel without ETF. Read what you quoted.

      • Anonymous

        That is what I am saying. I agree with you. Fees don’t count as far as an involuntary price increase goes, therefore contracts are still binding.

  • Anonymous

    Interesting. Fees don’t count. Straight from the T&C:

    “WE CAN CHANGE ANY TERMS IN THE AGREEMENT AT ANY TIME. YOU MAY CANCEL THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (if applicable) IF:  (A) WE CHANGE YOUR PRICING IN A MANNER THAT MATERIALLY INCREASES YOUR MONTHLY RECURRING CHARGE(S) (the amount you agreed to pay each month for voice, data and messaging, which does not include overage, pay-per-use or optional services (such as 411, or downloads), or taxes and fees)…”

  • http://twitter.com/SugarMouth Mark Carruthers

    I want to know more about the last line.

    • Anonymous

      Certain plans are exempt from the fee. The only plan I’ve worked with as an employee that has exemptions on regulatory fees is the old suncom wireless Truth In Wireless plan (where suncom would basically waive all the taxes, I imagine the carrier paid them for you. So what you saw in the store is what you got when you walked out, no surprise $20 in tax) There are no other regular consumer plans that have a regulatory fee exemption or any way to get one on a regular plan. There may be large corporate or government accounts that also have exemptions but regular care doesn’t typically work with these plans

    • Anonymous

      Certain plans are exempt from the fee. The only plan I’ve worked with as an employee that has exemptions on regulatory fees is the old suncom wireless Truth In Wireless plan (where suncom would basically waive all the taxes, I imagine the carrier paid them for you. So what you saw in the store is what you got when you walked out, no surprise $20 in tax) There are no other regular consumer plans that have a regulatory fee exemption or any way to get one on a regular plan. There may be large corporate or government accounts that also have exemptions but regular care doesn’t typically work with these plans

  • Thewinckle

    As for the people complaining about the fee, if you wouldn’t mind not being able to take your number from carrier to carrier, or wouldn’t mind telling 911 exactly where you are when you call them on your cell phone, then your complaints are just.  But, imagine calling 911 in a dire emergency and the second question from them was “So, where exactly are you?”  What if you had no idea where you are, or your life depeneded on fast response from emergency services?  These programs are largely funded by taxes, but fees like these keep the operator, i.e. T-Mobile, able to fund these services on their end of the business.  Also, since it is law that you are able to take your number with you wherever you go, wouldn’t it seem fair that only those with a cell phone pay to be able to take advantage of that resource?  Number portability isn’t a goverment funded program, but someone has to pay for the services rendered.  Think about that when you complain about an extra 20 cents per month, or 4.80 over the life of your contract.

  • Thewinckle

    As for the people complaining about the fee, if you wouldn’t mind not being able to take your number from carrier to carrier, or wouldn’t mind telling 911 exactly where you are when you call them on your cell phone, then your complaints are just.  But, imagine calling 911 in a dire emergency and the second question from them was “So, where exactly are you?”  What if you had no idea where you are, or your life depeneded on fast response from emergency services?  These programs are largely funded by taxes, but fees like these keep the operator, i.e. T-Mobile, able to fund these services on their end of the business.  Also, since it is law that you are able to take your number with you wherever you go, wouldn’t it seem fair that only those with a cell phone pay to be able to take advantage of that resource?  Number portability isn’t a goverment funded program, but someone has to pay for the services rendered.  Think about that when you complain about an extra 20 cents per month, or 4.80 over the life of your contract.

    • Richard

      Have you ever had to call 911? They do ask where you are no matter if you are calling from cell or landline.

      • H8stylist

        but if you were in an accident ,  had no idea where you are, then they can look it up is the point.

        • Guest

          The carrier does little for location information to 911 services.  A lot of places will recieve lat/long coordinates from cell tower triangulation, but there are some still that just recieve a call back number.  This number is ran against an external database(unrelated to your carrier) for caller information such as location.  This information may not be up to date or you may be in a location not within the database, that is why the location is verified when calling.

  • Thewinckle

    As for the people complaining about the fee, if you wouldn’t mind not being able to take your number from carrier to carrier, or wouldn’t mind telling 911 exactly where you are when you call them on your cell phone, then your complaints are just.  But, imagine calling 911 in a dire emergency and the second question from them was “So, where exactly are you?”  What if you had no idea where you are, or your life depeneded on fast response from emergency services?  These programs are largely funded by taxes, but fees like these keep the operator, i.e. T-Mobile, able to fund these services on their end of the business.  Also, since it is law that you are able to take your number with you wherever you go, wouldn’t it seem fair that only those with a cell phone pay to be able to take advantage of that resource?  Number portability isn’t a goverment funded program, but someone has to pay for the services rendered.  Think about that when you complain about an extra 20 cents per month, or 4.80 over the life of your contract.

  • Anonymous

    This is my second to last post on T-MoNews since I have switched my two lines, one to Metro PCS, the other to Virgin Mobile.
    ____________________

    In regards to this article, it’s NOT 20 cents that’s the
    issue, it’s that T-Mobile’s fee is $1.61, and it will increase nibble by
    nibble over time.  These vendor side fees may not matter to you, but they do matter to me and they especially matter to T-Mobile. 

    Like others said, assume 33 million customers are paying this $1.61 monthly (there’s other fees that T-Mobile pockets too, but we won’t go into that).

    $1.61 x 33 million subscribers x 12 months = $637 million in pure profit for T-Mobile. (People are naive if they think the $637 million is anywhere close to what T-Mobile supposedly pays its employees for compliance with govt. regulations or whatever.)

    You know what else is dishonest, T-Mobile’s double and triple billing for the same fees.  This article points to T-Mobile saying that the $1.61 is, for example, to recoup the cost of T-Mobile’s compliance with 911 laws.  But my bill shows I am paying PER LINE $2.82 AND .16 for 911 related services.  See the bill here:

    You all should not be looking at that fee with
    blinders on.  The truth is that we pay a huge amount in vendor fees that
    have nothing to do with anything except generating additional profits. 

    Check out your cable TV bill.

    Check to see how much of the $4 per gallon of gas is going to fees and taxes (both to the fed and state you are in).

    Check the fees on your land line phone.

    See the fees you pay on each tire you buy.

    Check out the electronic recycle/waste fees your state and the fed charges when buying a TV or computer.

    The reality it, we are all fee’d to death.  But sure, look at this as “it’s only 20 cents so what’s the big deal and quit your whining.”  T-Mobile LOVES people who look at this as a 20 cent increase and don’t give these kind of things a second thought.

    But I have, which is one of the reasons I am switching to prepaid.  Frankly, I’m tired of paying these kinds of add-ons to advertised low monthly bills.  On my two lines I am paying $15.98 per line in fees and taxes.  I don’t know about you, but $16 monthly ($192 annually) is ABSURD.

    And as ABC News coincidentally said just last week, since most of the fees we pay are NOT imposed by the government, we should be calling the business and telling them to stop charging us.

    Sidenote: I would not believe a word T-Mobile says about this change does not allow you to cancel your contract.  In fact, check YouTube, there’s video how-to and tutorials on what you need to do to demand the carrier let you out of your contract.

    • qmc

      Mr. Michael,  you need to separate TAXES (government charges) from FEES (tmobile charges).  the “City 911″ fee is charged by your CITY, to ALL phone customers, wired or wireless.

  • 20centsisnotalotevenforafrica

    T-Mobile Unlimited Talk and Text for 2 lines is 99.99. AT&T charges 149.99 for the same plan. 50 dollar difference a month. Verizon Wireless charges 149.99 also for the same plan. 50×24 months not including taxes/fees is a $1200 difference over 2 years. Your fees went up 0.20/month. Netflix went up 6.00 bucks a month. I’m just putting things into perspective. I’m a T-Mobile customer and I find most of you just completely retarded. Please switch to Boost/Tracfone. There’s a phone and it has your name on it.

    • Monkunashi

      believe it or not, its not the 20 cents people are worried about, its realizing how crappy t-mobile is and wanting out, but have to wait 2 years with service that barely works. Some people would be willing to pay the extra $50/month to not have tmobile. its not a money issue. the only reason money is mentioned is because thats generally the only legal out you have without paying $250 per line to cancel, is when they increase fees.

      • H8stylist

        atleast respond with correct information. first of all, t-mobile’s service is not crappy as has been tested multiple times by third parties.  of course there are going to people that view it this way, just as i have spoken to people with at&t, sprint, metropcs, and believe it or not verizon.  i personally have had sprint, verizon, tmobile, and metropcs.  i prefer call quality on sprint and tmobile.  verizon has more signal availability ( not read as signal everywhere ).  tmobile has the best customer service as well.  there will ALWAYS be a spot where a carrier cannot get reception while another can, don’t watch tv commercials and believe the hype.

        secondly, the grass will always be greener till you get to the other side of the fence.  sometimes all the trouble you spent getting to go to a different carrier is not all it’s cracked up to be.  is it best for you?  maybe, but only you can answer that.

        finally, the etf for leaving t-mobile is not 250.00, it’s 200.00.  i know other carriers have 250.00, but if you want to shout “tmobile sucks”, atleast get the right facts so you don’t make yourself look retarded.

      • H8stylist

        atleast respond with correct information. first of all, t-mobile’s service is not crappy as has been tested multiple times by third parties.  of course there are going to people that view it this way, just as i have spoken to people with at&t, sprint, metropcs, and believe it or not verizon.  i personally have had sprint, verizon, tmobile, and metropcs.  i prefer call quality on sprint and tmobile.  verizon has more signal availability ( not read as signal everywhere ).  tmobile has the best customer service as well.  there will ALWAYS be a spot where a carrier cannot get reception while another can, don’t watch tv commercials and believe the hype.

        secondly, the grass will always be greener till you get to the other side of the fence.  sometimes all the trouble you spent getting to go to a different carrier is not all it’s cracked up to be.  is it best for you?  maybe, but only you can answer that.

        finally, the etf for leaving t-mobile is not 250.00, it’s 200.00.  i know other carriers have 250.00, but if you want to shout “tmobile sucks”, atleast get the right facts so you don’t make yourself look retarded.

      • Eric

        Why would you be with T-Mobile if they were “crappy?” There is 14 days to try out the service (30 in Cali) and if you don’t like it you can go return your phone and not get locked into a contract. I’ve been with T-Mobile for years and they have always been great.

    • yougotpwned.

      This is one of the smartest guy/girl ever to step into a cell phone store! Goodjob!

    • yougotpwned.

      This is one of the smartest guy/girl ever to step into a cell phone store! Goodjob!

  • Aaron

    It should be noted that whether you are right or wrong (I actually have a real reason to leave sans EFT), you will have to send a letter to T-Mobile (yes, an actual LETTER) disputing the contract. The representative told me that as of February they cannot under any circumstances, even if you are clearly 100% right, cancel your contract over the phone. You must write to their corporate headquarters. It’s a good thing I have a lawyer on staff to write these letters for me.

  • Aaron

    It should be noted that whether you are right or wrong (I actually have a real reason to leave sans EFT), you will have to send a letter to T-Mobile (yes, an actual LETTER) disputing the contract. The representative told me that as of February they cannot under any circumstances, even if you are clearly 100% right, cancel your contract over the phone. You must write to their corporate headquarters. It’s a good thing I have a lawyer on staff to write these letters for me.