T-Mobile Responds To G2 “Self-Repairing” Problem

The last few days have seen a flurry of activity regarding the T-Mobile G2 and the revelation that the phone itself, won’t stay “rooted.” As it turns out, as discovered by the experts at XDA Forums, the phone will self-repair per a built-in lock that ensures the handset will find itself back to a stock state.

Now of course, we have to play devils advocate for a second and say that while hacking and rooting and all that good stuff is perfectly legal, T-Mobile and HTC have a right to protect their property. It’s possible that those unfamiliar with the tenants of rooting can find themselves in a position where they need to take their phones to a T-Mobile retail store and present it to a befuddled sales rep who is clueless to help. This will just aggravate everyone involved making for a bad customer experience that will ultimately get blamed on T-Mobile and leave the customer with a bad taste in their mouth.

On the flip side, the entire concept of Android is supposed to be open, it’s a term championed by Android proponents everywhere. Customization is one of the major selling points of Android and the ability to root, opens up further possibilities with the Android platform to go even further on the customization level. There is no way this ends well.

With all that in mind though, T-Mobile has released a statement:

As pioneers in Android-powered mobile devices, T-Mobile and HTC strive to support innovation.  The T-Mobile G2 is a powerful and highly customizable Android-powered smartphone, which customers can personalize and make their own, from the look of their home screen to adding their favorite applications and more.

The HTC software implementation on the G2 stores some components in read-only memory as a security measure to prevent key operating system software from becoming corrupted and rendering the device inoperable. There is a small subset of highly technical users who may want to modify and re-engineer their devices at the code level, known as “rooting,” but a side effect of HTC’s security measure is that these modifications are temporary and cannot be saved to permanent memory.  As a result the original code is restored.

T-Mobile

Tags: ,

  • GrammarNazi

    Bummer!

  • Matador

    NO ROOT FOR YOU!…NEXT!!!

    • GrammarNazi

      This is why I returned the G2 and went back to my Nexus One (at least for now). Data plan is $20.00 cheaper (if you know what you’re doing), and built in tethering is part of native Android. If T-Mobile didn’t put a handicap on the G2, I probably would of kept it. It looks as if the new LG phone will have built in tethering… lets hope the same goes for the new MyTouch.

      • Homey

        Please share your secret to a $20 cheaper data plan!

      • blablabla

        he probably calls tmobile claiming to have a motorola razr and asks for the web2go plan which was like 5 bucks back in the day.

    • blkidea

      The ROOT Nazis, oh noooo!!

  • John

    I can’t wait until the review comes out. I’m stuck between this and the Vibrant.

    • joemamma22

      go for the G2, the vibrant isn’t worth it. i just sold mine after owning it since launch day.

      • j

        HAHAHAHAHAHHAHAHAHAHAHHAHA your an idiot, Vibrant is a great phone. G2 is as well and to say Vibrant isn’t makes you an idiot

    • DemonSnot

      Vibrant sucks, soooooo bad. Had it and.had to constantly reboot…
      So far the G2 is awsome aside from rooting. I think you should wait for new Mytouch… I’m going to buyers remorse the G2 for the MTHD… Just WAIT…

      • j

        What did you put in it???? Vibrant is perfect, GPS and all

    • blablabla

      had to constantly reboot? Sounds like user error if you ask me.

    • blablabla

      had to constantly reboot? Sounds like user error to me. Vibrant is a great phone.

    • pantlesspenguin

      I’ve had the Vibrant since launch day & I think it’s a great phone. There’s a fix rolling out now for the GPS issues. I had a small glitch w/ my text message client & I got a warranty replacement. The replacement ended up being even better than my original unit. It was a bit snappier & the GPS works fairly well, even w/o the OTA fix. I highly recommend the Vibrant, if anything for all the device storage space :).

  • JW

    This really disappoints me. One of the reasons I wanted to stick with Tmo was because I had hoped they wouldn’t have gone the same way as Verizon did with the Droid X. They had an opportunity to sit themselves apart from the competition by being more open, but it looks like they are not going that route.

    • Samuel

      Exactly, aside from gps the vibrant is perfect

      • chaoscentral

        @Samuel

        well now that the GPS fix is out, it is perfect in my eyes. Actually scratch that.

        When I get my Front facing camera I ordered and install it, it will be perfect ;)

      • Phace

        Where did you order it from? The front facing camera for the vibrant? I want one sooo bad!

  • XfooYen

    Devs will find a way to unlock NAND and give G2 users permanent root. It is just a hurdle. I wouldn’t return the G2 based on this statement from Tmo. I guess we should expect the same to be implemented in the upcoming MyTouch. What a waste of R&D dollars!

  • http://tmonews.com 1st Time

    I just read this and shook my head. I agree with you David this wont end “good”. Here’s to hoping that both T-Mobile and HTC come to their senses. If not then Google really needs to STEP UP and put their foot down on something like this. Then again I remember in its first iteration the G1 came with root access, only to have it shut down by Google (dont remember if it was at the request of T-Mobile or not..) As someone else said on androidguys.. “Wow even Apple isnt this bad”

    • dillon

      Google’s role in this is most likely not as deep as you seem to think. The concept of an opensource OS means that It is also open for OEM:s to install their own locks. Don’t forget, Apple has patents out to permanently brick a device when someone attempts to jailbreak it!

  • Vincent

    I thought that rooting and jailbreaking became legal in the usa a month or so back? So why the need to protect it from people that want to? Put a menu option or something saying you know what you are doing and allow them to root.

    • John

      Most know what they are doing, but some still brick phones and end up irritated.

  • Mr. MN

    Oh, no, I was just planning to pick this one up and hopefully root it and load the new Sense from the Desire Z (European Version) on it. Now I guess I’ll have to stay with the myTouch Slide until this “security measure” is disabled or bypassed.

  • marcus

    Soooo does this mean you can’t root your G2s and be faster than my Vibrant?

    • joemamma22

      coming from a vibrant to a g2 i can tell you the g2 is faster, not to mention it smokes the vibrant on quadrant tests. on a side note the g2 has the power button on the top and not on the SIDE! who the hell thought of putting the power button on the SIDE !

      • Aston

        wait until the vibrant gets 2.2. ^_^

      • jonathan

        Uhh, the Captivate with 2.2 is only scoring mid 900′s so I have to admit that it will not change much. The Vibrant wins on GPU, display, and internal storage. But it is by no means the fastest phone in production. I love the Vibrant so don’t mistake me for a troll but I gotta call it…

      • Steve

        Actually, quadrant is biased towards the snapdragon series and its predecessors. Even the benchmark dev acknowledges this, yet hardly anyone else seems to, it simply is and will be inaccurate on the TI and Samsung processors. The hummingbird architecture is slightly different.

    • Surfer

      all of you guys need to get the XDA lag fix.. It will boost your Vibrant quadrant scores to 2200-2300

      • snapshotx

        Quadrant Standard doesn’t tell the whole story. If you look at the Quadrant Advance score of a lag fixed Galaxy S, you’ll see that the boost comes from the I/O score alone.

        If you look at the Quadrant Advance score of a snapdragon phone running Android 2.2, you’ll see the boost come from the CPU score.

        So if you’re comparing apples to apples portion, the Galaxy S phones are still getting stomped on the CPU side of the test. Even with the leaked 2.2 rom with JIT enabled, I haven’t seen a test run that shows a drastic improvement for Quadrant like it did for Snapdragon phones due to lack of optimizations.

        If you have a Vibrant, do yourself a favor and grab the Bionix rom from XDA. The phone is super fast and runs the way it should. Get the Voodoo lag fixed version and you’ll even replace the shoddy RFS file system Samsung choose to use with a Linux EXT4 file system that speeds up the phone even more during day to day use. And for all you benchmarkers, it’ll score 1800+ on Quadrant.

  • Jed Clamped

    I couldn’t care less about rooting my phone.

    • joemamma22

      same here, as long as the phone is running fast i could care less. root is no longer needed to tether.

      • G2 Pro

        Hey guys, so that means the g2 cant be updated to gingerbread or honeycomb? (sorry im kinda a new w this)

  • g

    I wondered why it takes so long to boot, unlike the htc desire z. tmobile always has some fisher price android device lagging behind, then they finally get something up to decent spec and ruin it.
    SAY NO TO TMOBILE FISHER PRICE HANDSET LINEUP!

    • Yyevo

      Relax, man, you’ll live longer.

    • The Hammer

      The z isnt really a fast boot because its never really is turned off its like a hibernation mode. Pull the battery out and power up like normal and it is regular boot up.

  • g2omg

    Adios, T-Mobile.

    Honestly, I could live perfectly fine without root. It’s not /that/ important to me.

    However, the principle behind the fact that they won’t allow me to do what I want with the device that I paid good money for is utter BS.

    The G2 is going back to the store. Guess I’m switching to an Epic…

    • Yyevo

      Don’t let the door hit you on the way out.. we don’t want ass prints on our door!

      • G2 Pro

        HA!

  • Josh

    I rooted my G1 for a few months and then decided to go back, and I can’t see myself rooting my new G2 anytime soon. I just don’t like being told that I can’t.

    • mydixiewrecked

      The way I see its only gonna make devs push harder to crack the G2. Some of the best guys are already on it. I know we’ll have root.

  • crr127

    it is a hurdle that the community will overcome. we will have perm root, and it is only a matter of time. especially when you have the best devs out there working on it now.. it is one day after the release.

  • John Doe

    I work for T-Mobile. I’m glad that I don’t have to deal with anybody saying they don’t know what happened to their phone, “it just stopped working” to find out that they attempted to root. I’m sure that the devs will get past this, but at least the people who shouldn’t be rooting, won’t be… For now…

    • sino8r

      Hahahhahahahha! You idiots at tmobile have no way to tell if the returned phone is rooted or not. I have returned 5 phones that have been rooted and never been caught! All you do is check for water/physical damage. That’s why you turds asked htc to nand lock the device… why will bypass as soon as htc release the kernel source or you morons release your crapware ota… then boom! Root, you jerk! Like you only deal with like 3% of customers that root! Darn tmobile is getting as bad as apple… oh well, we are already working on bypassing the lame nand lock and will have it soon. Join us at http://www.xda-developers.com

      • chris

        That must be the “idiots” at your local T-mobile I’ve had countless customers come in that have changed the boot logo and forgot to change it back… just 3 days ago a customer told me his slide was stuck in a loop so he needed to warranty it I went to do a wipe via recovery and what do I see clockwork mod lol told him to kick rocks!

  • 2FR35H

    google is eventually going to have to step in at some point and say no because the reason Android became famous and great is the Modding community and the fact that we could install roms and crap like CM6. Android became popular due to open source for the user, no longer is Android open source for us of which is no different to saying its locked down. Open Source for the user Open for the manufacturer. I advise everyone who owns one to return it. We should fight this. No more Droid X or G2 instances. I am sure Cyanogen will find a way though.

    • Jake

      I disagree. What made Android famous was Verizon’s Droid marketing campaign. Yes there were other Android devices on other carriers (obviously Tmo because it had the first Android) but it didn’t become a phenomenon until Motorola’s Droid and Verizon’s clever marketing blitz. Notice how so many people still call all Android devices a ‘droid.’

      Not that I agree with HTC locking the G2 in this manner, but to assume that even 50% of Android users want to root and install custom ROMs is hyperbolic. A vast majority of Android users, regardless of actual device or carrier, wouldn’t even know what root means, let alone want to install CM6. Which is actually more of an argument against what HTC is doing, since it’s a relatively small number of users that would do these kinds of things anyway.

  • tmoninja

    haha… back to the vibrant waiting for the mthd.

  • marcus

    Dude up to spec? Come on. This phone weighs a ton, has a small screen, and a just because it has 2.2 everyone got all excited.

    99% of users will never find their way here, never root, and never get further than Tetris on their device. I

    I’m happy with my plastic vibrant and its 4″ screen, “outdated” android, and lack of a physical keyboard. I don’t want to have to put a belt on in order to carry my phone just so I can have 2.2.

    • 2FR35H

      99% of all statistics are made up, just like yours. The absolute reason 1/3rd of devices are Froyo I bet is mainly because of root and custom roms. The rooting and modding community is not as minimal as you think. Saying what you just said is like saying nobody ever modded xbox 360 before the banning happened when 600K people got banned for doing so.

      • marcus

        It wasn’t my intention to create a statistic in saying 99% and I knew it was overzealous.

        I just wanted to make a comment that portrayed the fact that everyone on these boards freaks about the dumbest stuff.

        Get over it. My phone works plenty fast just like it is and I see no reason to get my panties in a wad and do the age old take my ball and go home dance.

        These damn things are telephones. I remember when snake was the entertainment and texting required the use of one hand and didn’t require looking. Besides that, it was a privelidge. Now we are all arguing about how fast the web loads and processor speeds.

        We will never be happy as a whole. LOL

    • Jeremiah

      Have you actually held the new G2 in your hands and played with one? It’s pretty frickin’ awesome, to say the least. It has a really premium feel, and there really is no going back to pre-FroYo after Flash and the speed improvements. And it is NOT that heavy–it’s more of a reassuring heft and solidity.

      Stop being ignorant and/or stop overcompensating that you have an older, though still quite remarkable, phone.

      • http://rivercityoffroad.com Marcus

        Yes, I went and checked it out in store last Saturday because I had just gotten the vibrant the week before and had plans to sell it and buy a G2.

        It IS heavy IN COMPARISON to the Vibrant. I wanted the larger screen and no keyboard so I decided against the G2.

        How was anything I mentioned misconstrued into your thinking that I was overcompensating for my phone? I am just fine with it. I’m not sure where that comment came from.

        Have a good one.

  • mingkee

    Apple should learn it to keep iphone “death locked” forever.
    No jailbreak, no unlock.
    Another reason to never get branded phone.

  • 2FR35H

    Wow what happened to all the other comments???

  • 2FR35H

    Nevermind, must be my browser.

  • JackRussell

    Doesn’t this mean that it is impossible to update the firmware? Or that they must have some backdoor by which they can reflash parts of the ROM?

    • 2FR35H

      Looks like we will just have to wait and see but essentially you have to be right. It may only be rewritable for HTC.

    • moto211

      I suspect that the phone looks for some sort of security identifier at boot and if it is not present or incorrect than it initiates a restore. If this is the case, then the official updates will have the correct identifier. In addition, if this is the method being used, then it will also be possible for the dev community to reverse engineer an official update to get the identifier and include it in community releases.

      I know I make it sound more simple than it likely is, but that’s the basic summary of what (I believe) is going on.

  • JiRiz

    At first, I was upset about, yet another, plan by the carrier to prevent the customer from actually doing what THEY want to with their own phone, but then I thought back to the days when PCs would come with “contracted” dial-up internet for 3 years as a condition to keep the price of the computer down. Eventually, that ploy was abandoned and people were able to buy a PC at a decent price and, to a degree, choose what internet service they wanted. I don’t see the smartphone market being too terribly different from this.

    Eventually, they will realize that fighting the is futile. They will all become just mobile data providers, as they should. Mobile VOIP will emerge as the future, and this nonsense of a “voice” plan + add-on “data” will become a thing of the past.

    Sure, like my home ISP, they’ll try to add value with poorly developed software I neither need, nor want, but they will focus on a solid network. As it is, I already don’t even need their voicemail feature any longer thanks to Google Voice/ Grand Central. Their time is just about up, and the people at the top know it. They’re just hanging on as long as they POSSIBLY can to maximize profit. (Which is why they exist in the first place, of course.) The problem is that they would INCREASE their revenue by focusing on a solid network, and leave just about everything else to third parties that are better suited to provide additional services, etc. Their refusal to change with the market will be their biggest mistake.

  • thissucks

    Why do they have to ruin every good thing? Would it be that hard to have a phone with everything? Good voice quality, good build quality, latest OS, good camera, good battery life, good screen, AND customizable? I swear there’s someone in the design department sitting around and purposely building crappy features into phones just to spite us…

    (and yes, I understand that “everything” is subjective, but it just seems like every phone has to have something that sucks about it – the vibrant has no flash, the mytouch slide has a slow processor, G2 has hinge problems and can’t be rooted, I’m just praying that the mytouch HD won’t have similar issues, because it will be amazing)

    • http://twitter.com/tubaking182 tubaking182

      While I believe that the idea that originated with android was openess and cumstomizability, I agree that the market will soon turn this way(which would kinda suck for me) htc is going to be opening retail stores to sell unbranded htc devices. As well as the fact that they have produced a cdma/gsm phone usable on any network. This will be the future.

  • Jon

    One step closer to leaving T-Mo. First G2 had defective hinges, and the second one probably will as well.

    Whoever gets the Desire HD, I’m switching to. Screw Expresso Sense and the MyTouch line.

    • 2FR35H

      Um… Mytouch HD IS the Desire HD and does not have a KeyBoard.

      • blackrhin0

        Nope. Desire HD runs sense, different layout, different buttons, different everything.

        Maybe the Mytouch HD is based on it (much like the Nexus One and Desire have common ancestry…)

        But the same phone, they are not.

      • bmg314

        Not that it really is relative to this discussion, but the Mytouch HD (or *new* Mytouch) is NOT the Desire HD. I’m not being critical, just wanted to let you know….I WISH the Desire HD was coming to Tmo…

      • LNG

        This is like saying the Vibrant is not a Galaxy S.

    • Foxeh

      I’ve heard similar stories from a couple of friends. Some reps tell them it’s suppose to be loose and others say those are defective. I’m actually surprised T-Mobile hasn’t fessed up about this yet.

      I just listened to the latest Android Central podcast and in there they mentioned the G2′s hinge issue. One of the hosts said he talked to someone from HTC actually picked up a G2 and their hinge was loose, so they took it to engineering to ask what was up with that. The engineers basically told them “wait… we FIXED this already!”

      Internally at HTC, the loose hinges were a known issue and got fixed, but evidently a number of bad ones have gotten out. Why some of T-Mobile’s reps have been denying this to be a defect does disturb me.

  • ob18

    i’ll pass on the phone as it is not listed as an international device and I’ll actually need it to be soon.

  • Yyevo

    I like how everyone is blaming TMo. It’s an HTC decision. The MyTouch HD will be locked like the G2 since it’s also an HTC phone.

  • Vibrant addict

    hahahaha. THAT is too funny. I guess the G2 couldn’t one up the vibrant. I hope they don’t do this to the my touch hd, that would suck. People may not need root now, but when the device is no longer supported you will have a need to root and place the latest and greatest os version.

    HTC fail, I guess they’re following in motorola’s footsteps somewhat.

  • Robert B

    WOW that is going to PSSS off some major rooters. This G2 is then nothing like the G1 at all as far as rooting.

  • Alice

    Ugh! Not happy about this!

  • noty

    fanboys will continue to QQ cause thats what they do. screw you and your retarded ass rooting, and congratulations, you’ve just voided your warranty, thank you for calling t-mobile have a great day.

    • 2FR35H

      Only a noob would brick during root unless it was the developer trying to create a new custom rom then that type of bricking is understandable but if you are given a set of instructions and brick trying to root, you are a failure.

    • blackrhin0

      Thanks.

      Enjoy your iPhone.

  • patrick

    i would like to apologize in advance to this rant, but, im sorry,usually when i see dumb comments on here i just let them go. but marcus, youre am idiot. yes, the vibrate has a very nice screen which is attatched to a P.O.S plastic body, bummed down with touchwiz and a laggy software. it was funny because i was sitting in my english class today and looked over to the kid next to me with a vibrant. i asked ” how do you like your vibrant”. he replied, “oh its pretty sweet, except it lags all the time”. dont just hate on a phone, that you call “heavy” when its really not. it has a very solid design to it, a FLASH(which the vibrant doesnt have) and a beautiful camera. like someone said before me, the g2 flies by the vibrant in record speed. it was said that the vibrant was going to be the feature phone of tmobile, but it reality your stuck a with a piece of plastic. dont be mad that you upgraded and now stuck with it. if there was already a temporary root for the g2 BEFORE the phone was out, give the devs a month of so and itll be cracked. the phone hasnt even been out a week yet. the open source commnuity is huge.

  • Special K

    Honestly, root is not a big deal so long as the updates necessary for the device make their way out in a timely manner. I have rooted a Droid Eris (two of them), G1, MyTouch, geez even put Android on the HD2 and I have enjoyed it.

    The problem I have isn’t necessarily with the G2 as that will likely get updates before every other device; but it is a device like the Motorola devices that have not received updates. If you put that type of technology on devices that do not get updates, then consumers ultimately lose. These data devices need to be capable for a full two year life span of a contract.

    If I as a consumer were left with Android 2.1 purchasing a phone now knowing that there is Android 4 phones out there a year from now, I would be pretty pissed.

    So to recap, don’t care about it on the G2…scared of this technology being on other devices in the future if there isn’t a way to get around it.

  • TMOprophet

    Wow, TMO is locking down a phone with stock android..wtf

    I could understand if they were running a custom UI on it or something, But come on…

    This is an insult and although I haven’t yet rooted any of my phones, I still like knowing that if I want to..that I can. So this is a big fail, which is ironic because it is generally a very nice phone and seems very well made.

    This is just another reason why I don’t agree with Google’s decision to stop making their own devices (N1). In fact they should have continued that and kept making even better and more innovative phones that were developer friendly.

    But here’s what I think really happened with the whole Google stopping production of the N1 and future phones…simple, Verizon and others pressured Google to cease production of the N1 and future “developer friendly” phones, because it represented a threat to the old big carrier tradition of heavy device lock-down. Verizon probably threatened to not sell Android phones unless Google stopped making their own. In the end it’s just business, but damn dirty business at that, and I think it is disgusting..this is why I hate being in a carrier dominated wireless market.

    There should be more public spectrum available so that someone could just build out a decent GSM public network so that we could all put these carriers in their place.

    • blah

      its not stock, stock means NO modifications. This has clearly been modified from the original android OS ,eaning tmo or whoever developed it can do whatever they want with their variant. So yes while it is close to stock, its not pure open source android…

  • JoshL

    People wouldn’t have to root if they were to allow more customizations. That official statement is a slap in the face to those who would like to customize their LED notification lights (both on the trackpad and in the speaker grill). “Highly customizable”… pshh.

  • Mark

    Very, very, very disappointed in T-Mobile and HTC. I love the G2…but as of right now the only reason I’m not returning it is I have faith in XDA. If it wasn’t for XDA, I would return the G2 with what T-Mobile said.

    T-Mobile’s quote is funny:
    “The T-Mobile G2 is a powerful and highly customizable Android-powered smartphone, which customers can personalize and make their own”

    I guess they should just change it to:
    “The T-Mobile G2 is a powerful and somewhat customizable Android-powered smartphone, which customers can personalize by our rules.”

    • TMOprophet

      I second this, they should change it to this statement

  • blah

    WOW, no one has any CLUE what they are talking about here….

    OPEN SOURCE does NOT mean you are free to hack it. What is means is that any developer can take the base or SOURCE code and modify it or even repackage and sell it depending on the terms of the open source agreement. Meaning if this was STOCK android you technically would be free to do any and everything you wanted. Furthermore the action of placing a fail safe to detect and repair “corrupted” installtions is perfectly legal and well within the terms of the open source agreement. The actually coding community it well aware of this and using saps like you who dont understand the mechanics to cause a stir…. just because they cant get their way…

  • tmoLOL

    Many people say they do not care about no root on the g2, but me personally i love having the free android market :) that alone makes it worth it. Im not talking about manually installing random apk files, the actual “planet app ;) ” installous of android!

  • NiiDiddy

    Wow…that is a bummer and a shocker! Ya think they’d end up doing this to all HTC phones???? Might be so, guys! I thought HTC was the way to go. That should tell you, all is not “gravy” anywhere; whichever manufacturer’s phone you choose might come with something that ppl might like or not like. Bummer though…not that I care.

  • tmoLOL

    Maybe thats why they stopped the root lol ^^

  • Rick

    I bought my G2 yesterday. I see no need to ‘root’ it to meet my needs. I’ve able to install all the apps I juggling on my G1 and I’ve still got plenty of growth room.

    I dropped my 16 gig micro SD card from my G1 into it and everything on it is fully accessible (as expected).

    The keyboard and body do not separate when held upside down.

    When running some tests with co-workers with other phones (iPhones, Droids, HD2s, BBs) my G2 beat them all hands down.

    All told I’m a happy camper.

  • byt3b0mb

    so since htc made the g2 for tmo and htc is making the new mytouch for tmo, the same technology is going to be incorporated. im sticking with my vibrant.

  • Karl

    “T-Mobile and HTC have a right to protect their property.”

    But, if I buy it from them, it is no longer their property, what right do they have to protect it (my property) from me?

  • Chris

    To me, a huge part of the appeal of rootable Android phones is that some enterprising and clever developers will often find a way around some serious usability-crushing bugs on these phones. Cases in point: the GPS and lag issues the Vibrant has suffered with for over two months since its release; and the ability of (at least) the CyanogenMod to let G1 users store apps on the SD card and thereby help the phone live up to its promise.

    Thanks, HTC and G2, I’ll pass.

  • Manny

    Hope the new My Touch HD doesn’t have this problem, because I think it might be a worth while replacement for my Nexus 1.

  • Tuanto

    It is unstandable why Tmo will do this, but at the time time, it sucks!

    I really wish Google was successful with the Nexus 1, so there would be a replacement for it in the pipeline. Even with all releases of better spec Android phones, I still dont see anything worth upgrading to from the N1.

  • la_resistance28

    So… what does that picture mean? We need to call Mario and Luigi to root our G2?

  • Joshua

    So everyone thinks the g2 is still a great phone and cares not that they got fleeced on the memory!!!! I can’t believe all these comments and not one person is steamed about being lied too, lmao!

    • Marc

      That is what being a fan boy/girl is all about.

  • Riopato

    This doesn’t sound like a Tmobile decision but HTC’s and since they manufacture the device, they can do whatever to ensure their device works as promised. I just hope future updates won’t slow down deployment due to this security lock.
    I never understood the purpose of rooting other than being able to do things that manufacturer’s device wasn’t meant to do.
    The whole idea of rooting came from symbian and windows mobile which wasn’t really rooting since most modifications were mostly intergrated programs (not apps) added to the base os. Most things that rooting did for Android was that Symbian and Winmo already had built in and most of the time all that it needed was an install! The problem with these two operating systems is that it ran on the crappiest hardware to appease the manufacturers who didn’t want to invest on the high end parts. Now that the manufacturers are forced to intergrate and invest alot of highend tech into their products, it’s kind of hurting them. So if they want to keep people from reverse engineering the software in order to protect their product, it’s very understandable.
    It’s funny how all this fuss towards Tmobile on one device is leaning on complaining, while At&t isn’t being blamed for locking Apple’s product!

  • gettinmoneeyy

    this just makes it fun for someone to write sum code and override htc secruity features. Just because I can’t root the phone as of now I’m not gonna rush to the store to take it back. And as for the hinge problem dats non existent on g2