Tag Archives: T-Mobile

T-Mobile’s AI and Satellite Technology Transform Emergency Response

A former New York police and fire chief is now working inside T-Mobile to make sure emergency workers have the connectivity they need when disaster strikes. Brian Gould, who led rescue operations during a devastating 2022 blizzard in Western New York, has brought his three decades of firsthand emergency experience to the company as an Industry Segment Advisor focused on public safety. According to [read full article]

T-Mobile Warns Customers: Check Your Plan After Buying iPhone Through Apple Store App

T-Mobile customers upgrading to a new iPhone through the Apple Store app have run into an unexpected problem: their wireless plans are being changed without their permission. The switch happens during checkout when customers log into their T-Mobile accounts to apply promotional credits or trade-in offers. According to Android Authority, the issue appears to be a glitch that occurs specifically when ordering through … [read full article]

Backstreet Boys ‘So Back’ for T-Mobile’s Big Game Moment

The 1990s just got a major comeback boost. T-Mobile announced it’s bringing one of pop music’s biggest groups to the Super Bowl with a star-studded commercial featuring the Backstreet Boys. The iconic band will appear in a full 60-second ad during the game between the New England Patriots and Seattle Seahawks on February 8, with the spot running in the second quarter. According to reporting from Adweek, … [read full article]

T-Mobile Offering Free Upgrades for Original Home Internet Gateway Users

T-Mobile is finally saying goodbye to its first 5G home internet device. The carrier is reaching out to customers who still use the original Nokia gateway with an offer to upgrade to a newer model at no cost. According to The Mobile Report, the wireless carrier began sending text messages and emails to affected customers this month. The replacement comes as T-Mobile transitions to newer 5G … [read full article]

Mint Mobile Now Offers Home Internet for $30 a Month

Mint Mobile is expanding beyond wireless service with the launch of MINTernet, a new home internet option that starts at $30 per month for customers who already have a Mint phone plan. The service runs on T-Mobile’s 5G network and became available on October 15. According to T-Mobile’s announcement, the service costs $30 monthly when bundled with a Mint wireless plan or $40 monthly as a … [read full article]

T-Mobile Getting New CEO as Mike Sievert Steps Down in November

T-Mobile is getting a new boss this November. The wireless carrier announced that Srini Gopalan, who currently serves as the company’s Chief Operating Officer, will take over as CEO on November 1st, replacing Mike Sievert. According to T-Mobile’s official announcement, this isn’t a sudden departure but rather part of a planned transition that’s been in the works for years. Sievert isn’t leaving the company entirely … [read full article]

Report: T-Mobile Store Refuses iPhone 17 Pro Sale Without Mandatory Apple Watch Purchase

A frustrated T-Mobile customer walked away empty-handed on iPhone 17 Pro launch day after a corporate store allegedly refused to sell him the phone unless he also purchased an Apple Watch. The customer wanted the new iPhone in a specific color and storage configuration that the store had in stock, but was told the purchase required adding the smartwatch to his order. According to [read full article]

T-Mobile Customers Getting Missing iPhone 17 Trade-In Credits Back

T-Mobile customers who pre-ordered the new iPhone 17 and noticed they didn’t receive their full trade-in credits can breathe easy. The carrier and Apple are fixing the problem and customers will get their missing money back. According to Android Authority, several T-Mobile customers on the Go5G Plus plan reported only getting part of their promotional trade-in credits when ordering the iPhone 17. Instead of receiving the full … [read full article]

T-Mobile Hits $19 Million in Small Town Grants, Now Supporting 425 Communities

T-Mobile customers can feel a bit better about their monthly phone bills knowing some of that money is going toward improving small towns across America. The wireless carrier just announced it has now distributed over $19 million through its Hometown Grants program, reaching 425 communities in 48 states and Puerto Rico. According to T-Mobile’s announcement, the latest round included 25 new towns, each receiving … [read full article]