Tag Archives: Dynamic CX

T-Mobile’s Network Just Got Smarter With New AutoPilot AI Tools

T-Mobile just dropped a pretty meaty update on how it’s using AI to keep the network standing when things go sideways, whether that’s a hurricane knocking out power for days or a stadium full of people all hammering the towers at once during a big event. The centerpiece here is something called AutoPilot, which T-Mobile detailed in its announcement, built into the Self-Organizing Network tech that’s … [read full article]

T-Mobile Says New AI Tool Will Help Its Network Handle Major Summer Events

T-Mobile says it is rolling out a new AI-powered network feature called Dynamic CX, designed to help keep customers connected when huge crowds gather for major live events. The company says the technology can adjust network performance in near real time as demand changes, which could help in situations where lots of people are trying to text, stream, upload videos or call for a rideshare all at once. According to the [read full article]