Latest News

T-Mobile Customer’s Device Credits Vanish With Two Months Left on His Plan

A T-Mobile customer’s monthly bill jumped by $80 with no warning and it took weeks of back-and-forth with the carrier to get it sorted out. The case, first reported on Reddit and covered by PhoneArena, is a reminder that device financing credits don’t always show up reliably, even when you’ve done everything right. The customer, who posts as Humble_Fisherman5391, was two months from finishing a 24-month phone financing plan when T-Mobile stopped applying his Recurring Device … [read full article]

T-Mobile Is Already Prepping Hawaii’s Network for a Possible Tropical Storm

T-Mobile is moving crews and equipment into place across the Hawaiian Islands as a tropical system that could strengthen into Tropical Storm Lala approaches the state.  According to their announcement, the system could officially become Lala as soon as Thursday, with heavy rain, strong winds, and flooding possible starting Friday and continuing through the weekend. The Big Island currently faces the greatest potential impact, though the exact track and intensity remain uncertain. Rather than waiting to … [read full article]

T-Mobile’s Pixel 11 Launch Deals Are Here

The new Google Pixel lineup is officially available to pre-order at T-Mobile, and the Un-carrier isn’t shy about making itself the best place to buy one. As of August 12, customers can reserve the Pixel 11, Pixel 11 Pro, Pixel 11 Pro XL, Pixel 11 Pro Fold, and Pixel Watch 5, with devices shipping and hitting stores on August 20. The headline offer: get the Pixel 11 Pro XL on Us (up to $1,300 off) when … [read full article]

T-Mobile Finalizes Spectrum Swap With Grain Management, Adds More 600 MHz

T-Mobile officially closed the books on its spectrum swap with Grain Management this week, confirming on August 11 that the long-in-the-works transaction is complete — and it’s a deal that’s worth understanding if you care about where T-Mobile’s 5G coverage goes from here. Here’s the trade: T-Mobile handed its entire 800 MHz spectrum portfolio over to Grain Management, and in exchange picked up $2.9 billion in cash plus every single one of Grain’s 600 MHz spectrum … [read full article]

T-Mobile Has Fewer People Than Ever to Help You With Your Plan

If you’ve noticed longer hold times or a harder time getting real help with your T-Mobile plan lately, the numbers help explain why. According to Deutsche Telekom’s Q2 2026 earnings report, T-Mobile’s US workforce shrank from 70,036 full-time employees at the end of 2025 to 65,365 by the end of June; a drop of roughly 4,700 people in just six months. That’s not a one-time blip, either. As reported by PhoneArena, this round of cuts is … [read full article]

Metro by T-Mobile’s Back-to-School Deals Include a Free Galaxy A37 5G and a $25/Month Unlimited Plan

Prepaid carrier Metro by T-Mobile has rolled out a set of back-to-school promotions for families shopping for new phones, plans, or home internet before the school year gets underway; paired with a digital-safety push aimed at parents of newly phone-equipped kids. On the deals side, the standout offer is a free Samsung Galaxy A37 5G, which Metro values at more than $450, with no activation fees, when you sign up for the carrier’s $40 PERIOD plan. … [read full article]

T-Mobile’s New 2.0 Plans Are Live, But Your Upgrade Just Got Slower

T-Mobile’s new Experience 2.0 and Essentials 2.0 plans officially went live this week, bringing the $0-upfront “Nothing” financing we told you about a few days ago. But if you’re planning to move to one of the new plans, there’s a tradeoff buried in the fine print: upgrading your phone is about to take longer than it used to. Under the old Experience plans, Experience Beyond included a true yearly upgrade benefit, letting eligible members trade in for … [read full article]

T-Mobile’s Friday Night 5G Lights Returns With $8.4 Million in Prizes for Small-Town Schools

T-Mobile is bringing back Friday Night 5G Lights for a third season, and this year the Un-carrier is putting more than $8.4 million in total prizes on the table for small-town high schools across the country — more than double what was up for grabs in previous years. The program, which celebrates hometown high school football programs in US towns with populations under 150,000, returns with a new divisional bracket format and the return of its … [read full article]

T-Mobile Just Shut Down 2G for Good. Here’s What That Means for Legacy Devices

After years of warnings, T-Mobile has officially pulled the plug on its 2G network. The shutdown happened earlier this week, on Monday, August 3, with the signal going dark shortly after 9 a.m. Eastern; closing the book on a technology that’s been part of the carrier’s network since the 1990s. This wasn’t a surprise move, as reiterated by Android Authority. T-Mobile had been telegraphing the August 3 cutoff date to remaining legacy users well in advance, … [read full article]

T-Mobile Tuesdays’ Next Freebie Is a Free Pair of Grilling Tongs — Here’s How to Claim Yours

T-Mobile Tuesdays is firing up the grill for its next giveaway. Starting Tuesday, August 11, eligible T-Mobile and Metro by T-Mobile customers will be able to claim a free pair of stainless steel grilling tongs through the T-Life app, just in time to squeeze in a few more backyard cookouts before summer winds down. Based on leaked photos obtained by The Mobile Report, the tongs aren’t your average dollar-store grabber. They’re built with a stainless steel … [read full article]

T-Mobile Is Quietly Handing Out Outage Credits — But Good Luck Predicting How Much You’ll Get

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Remember July 27? If you were one of the hundreds of thousands of T-Mobile members (or Metro, Mint, or Google Fi customers riding the same network) who lost service that day, T-Mobile now says it’s willing to make it up to you — sort of. According to Android Authority, the Un-carrier confirmed it’s issuing bill credits to members affected by the outage, which took down service nationwide before T-Mobile restored things by July 28. But … [read full article]

EIP Flex 36 Breakdown: Everything Included in T-Mobile’s New $0-Down Financing Push

T-Mobile just dropped its biggest device-financing change in years, and if you’ve been following the Un-carrier’s plan shakeups this year, this one lands with a bit of extra context worth unpacking. Starting Thursday, August 6, T-Mobile is launching EIP Flex 36 — a financing option that lets well-qualified customers finance a phone’s full cost, taxes and fees included, over 36 months with $0 due at signing, plus 0% APR for a limited time.  There’s also EIP … [read full article]