Posts by Jordan

T-Mobile signs The Climate Pledge to be a net-zero emissions carrier by 2040

T-Mobile is committed to help fight the war on Climate Change by pledging to be a net-zero emissions carrier by 2040.  To make things official, the Un-carrier recently signed The Climate Pledge to achieve this goal. The pledge places “a cross-sector community of companies and organizations working together to solve the challenges of cutting global carbon emissions for a sustainable future.” In order … [read full article]

T-Mobile bags total of 16 awards from 3 independent reports

T-Mobile takes the title as the nationwide network leader, thanks to the findings of three expert third-party reports.  Earlier today, these three independent bodies gave T-Mo recognition for its network performance. T-Mobile earns 16 awards collectively, which include the following: umlaut 5G Network Performance Audit Report: Overall Nationwide 5G Score: T-Mobile 5G Coverage: T-Mobile 5G Stability: T-Mobile 5G Download Speed: T-Mobile 5G Upload Speed: T-Mobile 5G … [read full article]

T-Mobile Tuesdays’ next freebie is a Valentine’s Day-themed cup

T-Mobile has something exciting lined up for Valentine’s Day! As part of its T-Mobile Tuesdays rewards program, T-Mobile is giving away a free T-Mo branded cup. This was recently shared by The T-Mo Report, who also spilled the beans on the other physical items that the Un-carrier gave away like a selfie light, an umbrella, and a headlamp.  Since Valentine’s Day falls on a Tuesday, it makes … [read full article]

Metro by T-Mobile: To offer TCL ION X

Metro by T-Mobile has a new phone model to offer soon. Starting Thursday, the T-Mobile prepaid brand will be offering the TCL ION X smartphone to new customers.  This device is an entry-level phone that connects to T-Mo’s 4G network. It has a 6-inch display and is powered by a MediaTek Helio G25 processor with 3GB of RAM and 32GB of onboard storage. A microSD card is available for memory expansion of up to 512GB.  Camera-wise, the … [read full article]

NAD advises T-Mobile to stop using “fast” and “reliable” claims

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The Better Business Bureau (BBB) National Programs’s National Advertising Division has advised T-Mobile to make changes in its claims after receiving a complaint lodged by Comcast. The agency told the Un-carrier to stop using the words “fast” and “reliable” in its T-Mobile Home Internet service claims. Meanwhile, they gave an approval to T-Mo’s usage of the “your price is locked in” claim since T-Mobile did not make any changes to its Home Internet monthly charge. The NAD, …

T-Mobile currently offering Motorola Edge 2022 for trade-ins

T-Mobile has an ongoing trade-in deal for customers using a low end device. For a limited time period, the Un-carrier is giving away a free Motorola Edge 2022 to customers who trade-in an eligible device. And the good news is that there is a long list of eligible devices for this offer.  This was shared today by The T-Mo Report, who received an internal documentation that outlined the … [read full article]

T‑Mobile will be hosting a Q4 and FY 2022 Earnings Call

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T-Mobile will be discussing its fourth quarter and full year 2022 financial and operational results in an upcoming event. The event will take place on Wednesday, February 1, 2023 at 8:00 am ET. If you are interested in joining the event, you can tune into the webcast around that time. During the virtual event, there will be a live webcast of the talk. It will be available on[read full article]

Viral video shows T-Mobile manager allegedly drunk at work

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For years, T-Mobile has bagged the award for top notch customer service. But unfortunately, things happen that often requires corporate to step in and apologize for such situations.  Recently, a TikTok video has gone viral showing a T-Mobile manager who appeared intoxicated at work.  The video shows a customer calmly discussing with a T-Mobile store manager in Minnesota over the weekend. The customer came in to get … [read full article]