T-Mobile came out on top among the big three wireless carriers in the latest customer satisfaction rankings, widening its lead over Verizon and AT&T. The new results give T-Mobile a score of 78, while Verizon and AT&T are tied behind it at 76. As reported by PhoneArena, the numbers come from the newest [read full article]
T-Mobile appears to be getting much closer to making T-Life the center of nearly every customer transaction. Based on details from a leaked internal timeline and employee communication, the carrier is preparing to move upgrades and add-a-line requests fully into the T-Life app, with new customer activations expected to follow later. According to Android Authority, retail access to legacy systems for standard consumer upgrades and add-a-line transactions … [read full article]
T-Mobile is adding Motorola’s newest Razr lineup, including the motorola razr, motorola razr+, and the new motorola razr fold. The carrier says the razr and razr fold will be available starting May 28, while the razr+ is coming later. The bigger hook here is the pricing: T-Mobile is putting its strongest attention on launch deals, especially for customers who switch, add a line, or trade in an older device. As [read full article]
T-Mobile has started beta testing Live Translation, a new network-based feature that brings real-time language translation to phone calls. Instead of putting the workload on the phone, T-Mobile says the translation happens inside its network, which means the feature is designed to work across a wide range of devices, not just newer smartphones. Live Translation can be activated by a T-Mobile customer by dialing 87 during a call. … [read full article]
Ultra Mobile is adding a simpler way for its customers to use their phones while traveling abroad. The prepaid carrier has launched new Go Roam World Passes, short-term roaming add-ons that work in more than 200 destinations and are meant to cut down on the usual hassle of swapping SIM cards or worrying about unexpected charges. As announced by T-Mobile, the new options … [read full article]
Eight major U.S. communications companies are teaming up on cybersecurity. T-Mobile, AT&T, Charter, Comcast, Cox, Lumen Technologies, Verizon, and Zayo have formed the Communications Cybersecurity Information Sharing and Analysis Center, or C2 ISAC, a new nonprofit focused on helping the industry share threat information faster and respond to cyber risks more effectively. T-Mobile announced that the group was created as cyber threats become more … [read full article]
T-Mobile is pitching a future where its network does more than carry calls and data. The company says AI is already helping it react faster when conditions change, and over time that could turn its cell sites into smarter systems that make decisions closer to where people actually use their phones. As reported by PhoneArena, T-Mobile CEO Srini Gopalan said on the company’s Q1 earnings … [read full article]
T-Mobile, AT&T, and Verizon say they have an agreement in principle to create a joint venture aimed at cutting down wireless dead zones across the U.S. The idea is to use satellite-based direct-to-device technology to help fill in coverage gaps where regular cell service is weak or unavailable, including rural and underserved areas. As announced by T-Mobile, the proposed venture would pool … [read full article]
T-Mobile just got a reminder that having the fastest network on paper does not always mean giving customers the smoothest real-world experience. One new report says T-Mobile finished last in task success and reliability in vendor-based testing for the second half of 2025, even though it still led in median download speeds and 5G availability. In other words, T-Mobile kept its speed edge, but AT&T and Verizon did better when it came to everyday tasks going through … [read full article]
T-Mobile has quietly undone part of a recent promo policy change that had made its best phone deals tougher to use on larger accounts. After limiting premium device promotions to two redemptions per account, the carrier is now back to allowing up to four on eligible offers. As reported by The Mobile Report, the updated terms are already showing up on T-Mobile’s website, with an internal source also confirming … [read full article]
