Posts by Jordan

T-Mobile’s Satellite Service Proves Popular with Rival Carrier Customers

T-Mobile’s satellite texting service is getting plenty of use from an unexpected group: people who don’t even have T-Mobile plans. New data shows that AT&T customers are taking advantage of the service in bigger numbers than anyone predicted. According to PhoneArena, usage data from Ookla reveals that AT&T subscribers account for 34% of Android users connecting to T-Satellite between December 2024 and September 2025. That’s a surprisingly … [read full article]

Report: T-Mobile’s Yearly Upgrade Program Faces Customer Complaints Over Lost Trade-Ins

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If you’re planning to trade in your phone to T-Mobile, you’ll want to hear this cautionary tale. Several customers have reported nightmares with the carrier’s Yearly Upgrade program, where shipped trade-in phones mysteriously go missing or get misidentified—leaving them without their old phone, without their new phone, and stuck with a bill. According to PhoneArena, one customer sent in his iPhone 16 Pro but received … [read full article]

T-Mobile Launches Round-the-Clock Defense Center Against Cyberattacks

T-Mobile is taking its security game to a new level with a dedicated facility designed to hunt down cyber threats before they hit customers. The carrier just opened its Cyber Defense Center at its Bellevue, Washington headquarters, giving its security teams a home base for round-the-clock threat monitoring and response. Earlier today, T-Mobile announced a new center that represents a major investment in proactive security. Instead of waiting for … [read full article]

Metro by T-Mobile Teams Up With Chicago Artist for Limited-Edition Clothing Line

Metro by T-Mobile is taking an unusual approach to promoting its recent price cuts—by selling streetwear. The prepaid carrier has launched “The Metro Drop,” a series of limited-edition clothing collections that celebrate its lowered plan prices and 5-year price guarantee on talk, text, and data. The first collection, called “The Price Drop Drop,” features designs by Chicago artist Mía Lee, who has previously worked with brands like Urban Outfitters and Nike.  As [read full article]

T-Mobile Ending Phone Lease Program, But Paying Off Remaining Balances

T-Mobile is pulling the plug on its JUMP! On Demand phone leasing program on December 1, but there’s a silver lining for current customers. If you’re currently leasing a phone through the program, T-Mobile will wipe out whatever you still owe and let you keep the device—potentially saving you hundreds of dollars. According to The Mobile Report,, customers enrolled in the program are being notified starting … [read full article]

T-Mobile Launches AI Challenge With $298,000 in Total Prize Money

T-Mobile is once again asking tech innovators to help build smarter wireless networks, and they’re putting serious money on the table. The carrier just opened submissions for its 2026 T-Challenge competition, offering up to $163,000 for the best artificial intelligence solutions. According to T-Mobile’s announcement, this year marks the sixth edition of the global competition, which the carrier runs alongside its parent company Deutsche Telekom. The … [read full article]

J.D. Power Names T-Mobile Best Wireless Carrier for Mid-Size Companies

T-Mobile has earned the top spot in J.D. Power’s 2025 Customer Satisfaction Study for Medium-sized Businesses, beating out competitors across every category measured. The carrier scored highest in billing, digital tools, customer support, pricing, network quality, sales experience, and promotional offers. According to T-Mobile’s announcement, the recognition comes from J.D. Power’s annual study that surveyed over 4,200 business decision-makers about their wireless carriers between June and … [read full article]

Mint Mobile Now Offers Home Internet for $30 a Month

Mint Mobile is expanding beyond wireless service with the launch of MINTernet, a new home internet option that starts at $30 per month for customers who already have a Mint phone plan. The service runs on T-Mobile’s 5G network and became available on October 15. According to T-Mobile’s announcement, the service costs $30 monthly when bundled with a Mint wireless plan or $40 monthly as a … [read full article]

Report: T-Mobile to Start Phasing Out 4G LTE Network by 2026

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T-Mobile is getting ready to say goodbye to its 4G LTE network much sooner than most people expected. The carrier is planning to convert most of its LTE service to 5G over the next few years, which means some older phones will eventually stop working on the network. According to The Mobile Report, which obtained a leaked internal document, T-Mobile will start “re-farming” its LTE … [read full article]

Researchers Intercepted T-Mobile Communications With $800 Equipment

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T-Mobile customers in remote areas had their phone calls and text messages broadcast through space without any protection, and researchers were able to listen in using basic equipment that cost less than a thousand dollars. A team from UC San Diego and the University of Maryland spent three years pointing a satellite dish at the sky and discovered that T-Mobile was sending customer communications over satellites without encryption. According to[read full article]