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T-Mobile’s Mystery Meeting Has Employees Wondering What’s Next

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T-Mobile employees are preparing for what could be a pivotal moment for the company. An all-store meeting scheduled for Sunday, January 25 has sparked widespread speculation about what leadership might announce, with some staff members bracing for significant changes while others hope for routine business updates. The company has kept its agenda under wraps, leaving employees in the dark about what to expect. According to [read full article]

T-Mobile Taps Druski to Promote Better Value Family Plan

T-Mobile just announced an unconventional hire; and it’s definitely getting attention. Comedian and social media personality Druski has stepped into the brand-new position of Chief Switcher Officer at the wireless carrier, and the company recently shared a behind-the-scenes video showing what his first days on the job actually look like. According to T-Mobile, Druski spent his early days in the role brainstorming ideas, testing different approaches, and ultimately zeroing in on one clear message: T-Mobile’s new [read full article]

T-Mobile’s Latest Fee Increase Has Customers Ready to Switch

T-Mobile just raised one of its monthly fees again, and customer frustration is at an all-time high. Nearly seven out of every ten T-Mobile customers say they’re thinking about jumping ship to another carrier, according to a recent poll. The company increased what’s called the Regulatory Programs & Telco Recovery Fee by 50 cents for voice and data lines earlier this month. This brings the charge to $4.49 per voice line and $2.10 for mobile internet customers. … [read full article]

T-Mobile Links Employee Performance to Credit Card Signups

T-Mobile is ramping up efforts to get customers to sign up for its branded Visa credit card, and store employees are now being held accountable for making it happen.  According to Android Authority, anonymous T-Mobile workers have revealed that credit card applications are now factored into employee performance evaluations through an internal metric system. This shift in how workers are judged means customers visiting T-Mobile stores should expect … [read full article]

Employee Reports Confirm T-Mobile is Making Big Changes

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If you’ve been thinking about switching carriers or you’re currently with T-Mobile, there’s some news worth paying attention to. Employee reports suggest the carrier is undergoing significant workforce reductions, which could affect how you interact with customer service in the coming months. According to Phone Arena, T-Mobile employees at various locations have posted on social media about unexpected layoffs happening on January 20th. These aren’t just rumors: multiple … [read full article]

What You Need to Know About T-Mobile’s Latest Surcharge Increase

T-Mobile customers might notice another bump on their monthly bills starting January 21. The carrier is raising what it calls the “Regulatory Programs and Telecommunications Recovery Fee” by 50 cents per line, marking the second increase of this type in less than a year. The Mobile Report remarks this as an unusually quick succession of hikes for the same fee. The company raised this same charge … [read full article]

Looking to Add a Line? T-Mobile Gives You One Free in 2026

T-Mobile is kicking off 2026 with a generous offer for customers looking to expand their accounts. The carrier is rolling out a buy-one-get-one deal that gives you a free line when you add a new one to your existing service. According to Android Authority, this BOGO promotion is part of T-Mobile’s tradition of providing free-line incentives to its customer base. The offer works straightforwardly: … [read full article]

T-Mobile Network Operating Normally Despite Widespread Outage Reports

If you’ve been having trouble reaching certain people on your T-Mobile phone, here’s what you need to know: your service isn’t the problem. T-Mobile’s network is up and running normally, but a major outage at competitor Verizon is creating a domino effect that’s affecting how your calls and texts reach their destinations. A T-Mobile spokesperson confirmed that the company’s network is operating exactly as it should be. The real issue is what happens when T-Mobile customers try … [read full article]

How T-Mobile’s Parent Company Plans to Make Your Phone Trustworthy Again

Spam calls have evolved beyond annoying robocalls about extended car warranties. In today’s AI-driven world, scammers can now clone voices, fake caller IDs, and create conversations so convincing that even tech-savvy people can fall victim.  For older adults, especially, distinguishing between a legitimate business call and a sophisticated scam has become nearly impossible. That’s why T-Mobile’s parent company believes the solution isn’t just better filters; it’s about rebuilding trust in phone calls altogether. Deutsche Telekom has launched … [read full article]

T-Mobile Brings Hologram Tech to Stores

Walking into a T-Mobile store soon might feel like stepping into the future. The wireless carrier has teamed up with Samsung to test something that sounds straight out of a sci-fi movie: three-dimensional holographic displays of the latest Galaxy phones and watches. Starting this month, select T-Mobile locations in New York City, Seattle, and other markets are showcasing Samsung’s newest devices as floating 3D images. Instead of picking up a phone or watching a traditional video, customers … [read full article]

T-Mobile’s Latest Play: A Family Plan That Doesn’t Break the Bank

T-Mobile just announced a plan that could save families serious money in 2026. The carrier launched “Better Value,” a new family plan starting at $140 monthly for three lines that includes perks usually found on expensive premium plans. The move comes as consumers continue hunting for ways to cut their wireless bills without sacrificing quality. According to T-Mobile’s official announcement, the Better Value plan delivers … [read full article]