Everything you need to know about T-Mobile’s new JUMP! on Demand lease program

Screen Shot 2015-06-25 at 17.43.30

T-Mobile very recently announced its brand new version of JUMP!. Named JUMP! on Demand, instead of charging you extra on top of your EIP for the privilege of upgrading early, you’ll now lease a smartphone and upgrade whenever you like.

Since it was announced we’ve been bombarded with questions, and I’ve been sent an internal communication (or five) that lays out virtually everything you could possibly wish to know about the new program. Hopefully any of your questions will be answered.

.
The Basics

T-Mobile’s JUMP! on Demand program is essentially a lease program. You sign an 18 month lease agreement for a phone. The price you pay monthly depends on which phone you choose. At any point during your 18 months you can upgrade your phone for another one. In fact, you can get up to three new phones within a year. Each time you upgrade your phone the 18-month term starts again.

At the end of your 18 month term you can either return the device or start a brand new lease. If you do return the phone you need to ensure that it’s in good working order. Staff in stores will be trained to perform a three-point inspection. Phones that don’t meet certain standards, or show signs of damage will be subject to damage fees (detailed below).

Unlike previous versions of JUMP!, handset insurance isn’t included within the price of the program. So, if you’re a little clumsy or have been known to drop or break phones in the past, it might be worth considering T-Mobile’s Premium Handset Insurance (PHP).

.
Available Phones and Special iPhone promotion

From launch, only a handful of phones will be available on the JUMP! on Demand program. Those are:

  • iPhone 6
  • iPhone 6 Plus
  • Samsung Galaxy S6
  • Samsung Galaxy S6 Edge
  • Samsung Galaxy Note 4
  • LG G4

At launch, T-Mobile is also going to be offering a special deal on the iPhone 6 and iPhone 6 Plus. Customers who trade-in a smartphone and sign up for JUMP! on Demand with a new iPhone (any storage capacity) can get $12 monthly bill credit. This reduces the standard monthly lease payment to $15 or $19 per month, respectively, for the 16GB iPhone 6 and 6 Plus models. Bill credits will show on your bill under the “Credits and Adjustments” section as “iPhone 6 promo credit”. This credit continues for the entire 18 month lease period – giving you a total of $216 in credit – as long as you don’t switch or JUMP! to a new device.

If your current phone’s trade-in value happens to be worth more than the $216 offered in this promotion, T-Mobile will refund the difference as a one-time credit on your bill.

.
Damage Fees

Whenever you return a leased device – whether it’s at the end of your term or to upgrade – T-Mobile staff will check it for damage. They look for three key things: Cracked Screens, Liquid Damage and whether the phone powers on. If your leased phone fails to pass these three criteria, you’ll be fined. Each of the three criteria carries a fine of $250.

  • Cracked Screen Damage fee – $250
  • Liquid Damage fee – $250
  • Device does not power on fee – $250

In the terms given to staff it states the following: “If there is damage(s) to the leased device, customers will be responsible for the SUM of the assessed damage fees.”

If you decide to pay the damage fees when you return the device, you don’t get to keep the device even if what you pay exceeds the Purchase Option Price (detailed below). So, if it’s going to cost you more to return it, it’s worth considering paying to own the damaged device.

.
Can Existing Customers upgrade?

Short answer is yes. Even if you’re not on a current JUMP! plan, you can upgrade and sign up to the new JUMP! on Demand program. However, it’s worth noting that you’re still subject to the terms of your EIP agreement. In other words, you’ll have to pay off any remaining EIP balance before signing up to the lease deal.

If you’re on a JUMP! plan, you’re subject to those terms still. For those on the first generation JUMP!, that means you’ll need to have had your most recent phone for at least 6 months. For those on the 2nd generation JUMP!, you can upgrade whenever you like as long as you’ve paid at least 50% of your EIP balance.

.
Credit Classes, Down Payments and Purchase Option Prices

T-Mobile sold this whole move as being able to sign up to a lease and get a new phone without paying anything at all up front. Not even sales tax. But that only applies – as usual – to those with good credit who T-Mobile regards as “well-qualified”. Remember, for T-Mo that now includes anyone who has successfully made 12 consecutive monthly payments. If you’re a long-serving customers with reliable payment history, you’ll be just fine.

Along with its snazzy new lease program, T-Mobile’s also started using some snazzy new legal lingo. There are two you should get familiar with: Capital Cost Reduction and Puchase Option Price.

Capital Cost Reduction is essentially the down payment, or security deposit, that customers will need to pay if they don’t fall in to the “well-qualified” credit classes. For the well-qualified, that figure is $0, just as John Legere said. For less qualified customers the Capital Cost Reduction (or down payment) will vary depending on how much the smartphone is worth. If you have a $700 handset, the down payment will be $200. But for those who do make down payments, monthly lease payments will be lower.

Keeping the example of the $700 handset, your total lease amount = (Full Retail Price – Purchase Option Price – Capital Cost Reduction) x Tax. On this particular $700 phone, your purchase option price is $250, the capital cost reduction for less-qualified customers is $200 which means the total lease amount is just $273.75. That’s $15.21 over the first 17 months and $15.18 for the last installment. Of course, this is an example only. Actually prices/amounts will change depending on which phone you want.

If you’re well-qualified and don’t pay anything up front, you’re monthly lease payments are higher to cover that $200 deficit. That’s roughly $11 per month more. In the end, everyone pays the same amount.

Purchase Option Price is the term used for the figure you’ll need to pay (plus your lease payments and any possible deposit) to own the device. Sticking with the example above, we’ll assume you’re at the end of your 18 months and that you’ve paid your monthly lease payments every month, as well as your initial $200 deposit. All you have to pay to make the device yours is $250 (plus taxes). If you want to do it before the end of the 18 months, you pay your Purchase Option Price plus any remaining lease payments. Once you’ve done that, T-Mobile will send you an ownership certificate on your next month’s bill.

.
Can I upgrade to anything I want?

Not exactly. As I’ve already listed, there are only certain devices included in the lease program to begin with. Customers who excercise their right to upgrade do have to change to a different model of phone, or at least, change to one with a higher storage capacity. That means you can’t just change from a white 64GB iPhone 6 to a black 64GB iPhone 6 just because you fancy a different color. If you have a 16GB iPhone 6, you can switch to a 64GB iPhone 6 though.

.
Can I end the lease when I like?

Pretty much, yes. T-Mobile notes in its communication to staff that “customers have the option to terminate their lease and return the device at any time during their lease term.” If you get to the end of your 18 month, the same applies – you still need to return the device since the phone remains T-Mobile’s property throughout the term of the lease.

T-Mobile notes that: “If customers terminate the lease early, they must pay T-Mobile an early termination amount which is the sum of the following: Any past due payments or other unpaid amounts due under this lease, plus the remaining unpaid scheduled lease payments for the remaining items, plus any excess wear and use charges, plus any additional fees or taxes related to the payment of these amounts.”

.
Where can I get it?

Short answer – In store only. Leases can only be initiated in Retail/Branded locations. What’s more, they can’t be applied to Ship-To direct fulfillment orders. It’ll be available from June 28th.

Hopefully that answer most of your questions. If you have any others that I somehow missed out, I’ll either respond to you in the comments or update the article.

Tags: , , , ,

  • Ray

    I am a huge Tmo fan, but this does not sound very uncarrier. They basically are bringing back contracts in a subtle kind of way. Instead of a service contract, it is now a phone lease. if you terminate your lease early, there is an ETF just like there used to be with service contracts. Sounds quite carrier to me.

    • Monkeyk

      To me there is a big distinction between lease and contract: At the end of a contract, you still pay whether you upgrade or not.

      • Nick Finger

        I have the Original JUMP! 1 Does it’s make sense for me to switch to this one? IF I upgrade 2nd times a year? I don’t use the Insurance.

        • tranceformer978

          Nobody expects to use the insurance….until they do. I’m in the same boat (Jump 1). If you really don’t think you’ll need insurance, you should sign up for this and save 10bucks/month and get an extra upgrade a year.

        • steveb944

          You’re going to need to do some math. If you’re careful with your devices and don’t need insurance you’ll save money with On Demand. No monthly fee for the program/insurance cost and no taxes.

          But, if you’re not upgrading every 4 months, then will it be worth it? Wait to see how things go down to decide if to lose your grandfathered Jump 1.0.

    • besweeet

      They were never gone to begin with. EIP?

      • Bilesha Welton

        EIP is the price for the phone itself. It’s breaking up the price of the phone and not charging you anything extra unless you pay the $10 to upgrade early, but there’s no ETF. The price of the phone just becomes due in full. Big difference.

        With the new JUMP on Demand, there’s an ETF. That’s definitely sounding contract-ish.

        • besweeet

          But it’s still an installment plan that you’re required to pay through, or else you’ll have to pay up one way or another.

        • itguy08

          As I understand it at any time you can pay off the lease and pay the purchase price. Then the device is yours.

          The only difference here is that the payments are lower and there is a ballon payment at the end if you want the device.

          Same as leasing a car, really.

        • Bilesha Welton

          Hmm. Maybe I’m not understanding it well enough then. That whole “early termination fee” mentioned really threw me off and put up some red flags.

        • EndlessIke

          Nobody’s forcing you to use Jump…

        • Bilesha Welton

          Just like nobody forced you to sign a contract…

    • Danny Lewis

      How do you propose they handle this? If you owe $500 left on the phone, why should T-Mobile just eat the price? If you don’t like it, you can either BYOD or pay for the device at the time of purchase.

      • Ben

        If you end your lease a year early (hypothetically), it should be as simple as returning the phone and pay what is essentially a small early termination fee. The way it is phrased, someone leasing an iPhone for $15/month will pay $270 for the lease whether they return it in month 6 or month 18. T-Mobile nets a much higher resale value from the phone in month 6 vs. turning it in a year from then, not including the additional year of wear and tear on the device.

        Example: The 16GB Gray iPhone 6 today nets $351 in the T-Mobile trade-in program. The 16GB Gray iPhone 5S nets $126. A difference of $225, even though the phones were released with the same ~$650 price initially. So if someone were turning their phone in year early on a lease, T-Mobile essentially gets the extra $225 in trade-in value as well as all of the lease payments that person would have made in the first place.

  • Bilesha Welton

    T-Mobile notes that: “If customers terminate the lease early, they must pay T-Mobile an early termination amount which is the sum of the following: Any past due payments or other unpaid amounts due under this lease, plus the remaining unpaid scheduled lease payments for the remaining items, plus any excess wear and use charges, plus any additional fees or taxes related to the payment of these amounts.”

    Is it just me or does this sound like a contract? lol

    • Ray

      That is basically what I was just questioning Bilesha. LOL.

    • Danny Lewis

      Not if you BYOD or paid off your phone already. ;P What do you want T-Mobile to do? “Sorry to hear you’re leaving. Oh, don’t worry about the $500 you have left on the device!”

      • Bilesha Welton

        No I want T-Mobile to stick to JUMP 2.0. It’s simple, which is what being the uncarrier is all about. How many people were really clamoring for a revamped JUMP anyway?

        • Danny Lewis

          IDK, but it does make it simpler. If it’s easy to just walk-in and upgrade, that’s sort of cool, but I’m a BYOD kinda guy.

        • Bilesha Welton

          I guess I’m just a “super simple” person who finds dramatic change confusing and often unnecessary lol

        • Willie D

          It makes it easier to get a new device for some, but for me, I am on JUMP 1.0 so I get new devices anytime I want, twice a year. I think 3x a year is great, but almost too excessive, I do not want a revolving 18-month contract hanging over my head. At least with my option of 2x yearly upgrades if I feel I cant afford my device, I can trade DOWN to a low cost crap device, pay it off and be done with payments. I can always start again, and I get to keep my JUMP 1.0. T-Mobile knows this, which is why they discontinued it and moved to 50% payments. No one wants to pay up to $450 and lose that investment.

        • donnybee

          You opened my eyes to a couple things. I do like to upgrade a lot but I have a little more freedom with my Jump 1.0. I never thought about trading down, but it makes sense. If I really need my bill lowered it’s a good option! Plus I still can upgrade twice a year.

          The only plus I see to really save me money on JOD is not needing to pay sales tax. I hate having to pay sales tax.. I’ll probably wait it out also and see how things go down with this new plan..

    • Delusion_FTL

      Yep, an 18 month contract that is not very consumer friendly but gets you an iphone for a little cheaper than you previously could.

      I’ve felt like leases were just as sleazy as contracts, and disappointed to see T-Mobile roll them out, however as far as financials (assuming good uptake) this should get their financials in great shape.

  • VG

    Question: what if the trade-in value of your smartphone is less than $216? Do you still get the same bill credit? I have an old BlackBerry I’d love to trade in if that gets me $216 worth of credit.

  • justanormalguy13

    You’re funny, there is no such thing as a 32 GB iPhone 6. ;)

    Very interesting concept. Being on Jump 1, I think it makes sense to stay on Jump 1. I wonder how SCORE! is going to factor into all of this.

    • Nick Finger

      Should I keep my JUMP 1? I love to upgrade often. :)

      • justanormalguy13

        Me too, that’s why I love Jump 1. I think jump 1 still makes more sense. But, I think I’ll watch from the sidelines and see what happens, and when I’m eligible to jump, then I’ll see what I like best. I won’t even be eligible for this until I hit my 6 month mark on my current phone, which isn’t until Novemberish.

        • Willie D

          I have no plans to release my JUMP 1.0, when I upgrade I tell them, “Make sure JUMP 1.0 stays, otherwise I don’t want to upgrade, and will just keep this for insurance purposes.” I’ve been personally assured by Mike Sievert that JUMP 1.0 will remain on my lings on my account till I CHOSE to move to another JUMP program. 2x per year upgrades, no 50% payments required, I can upgrade or downgrade anytime, its fine by me.

  • itguy08

    So here’s my question. I HATE my GS5 – steaming pile of garbage. It’s paid for so I own it and I’m on T-Mobile.

    Can I walk into T-Mobile on Sunday, get the iPhone 6+ and start the Jump On Demand with that? Then when when the 6s+ comes out in September upgrade to that? Will I get to keep my current phone (there is 1 Android app I need)?

    • Willie D

      To get the $15 16GB iPhone 6 (not the iPhone 6+ as that is not offered for $15), you will need to trade in a working smartphone. You do not have to trade in the GS5, but you must trade-in SOME smartphone that works. If you do not, you are not eligible for the $15 price. If you select another device offered, then you pay that price, not $15. When you are ready to upgrade to the iPhone 6S+ then you can upgrade to it by turning in the current JUMP OnDemand device you leased and starting your 18-month lease over with new payment costs, etc. Or, you may pay off the remaining lease payments, PLUS a purchase price which is remaining on the device (the balance left over minus the low monthly payments, up to the full retail cost), and then keep the device, and start a new JUMP OnDemand with the new price listed for the iPhone 6S+ (You do not get any discounts if offered unless you traded in your last device).

    • steveb944

      Yes you can.
      Yes, keep your old GS5. There’s no point in you trading in your Android since you plan on getting the new 6S+ in a few months.

    • itguy08

      I don’t necessarily care about the monthly price – IIRC I was paying $25/mo on my GS5 so as long as it’s less than that I’m fine with it. Would be worth it just to get out from this POS.

      The only other option would be to pick up some junky phone for that Android App (Torque Pro) that I use quite a bit.

      Decisions, decisions, decisions….

    • Delusion_FTL

      Not an easy answer.

      1st the lease payments on an iphone 6+ will be 40 dollars a month if you include insurance 32 dollars if you want to risk the massive fines for broken devices. So it’s nowhere near the 15 dollars a month from the AD.

      2nd, you *can* get the new iphone on the jump on demand, when/if it is available for jump on demand. Not all devices are available, nor will they necessarily be available right away. In the case of the new iphone for example it may not be available to on demand jumpers until nov/dec. We wont know until it comes out when/if it will be available for on demand until it comes out. Maybe it will be available day 1, or maybe it wont be, but I wouldn’t make a financial decision based on it.

      3rd, you can keep your current phone unless you want the 12 dollar credit promotion and you are getting an iphone 6. This is just T-mobile testing the waters to see how this is received and what kind of financials it produces. If it tilts well into T-Mobile’s court, I expect that they will offer the same or similar for other devices. As and aside, they are banking heavily on iphone users being allowed to switch 3 times a year but only switching once a year. If that pays out like they hope, this should get them a pretty good revenue stream (make approx 100 dollars on every returned iphone).

      4th, consider the costs of doing this without the plan. ~200 dollars would be the cost of you selling your GS5 and buying an iphone 6+. Then in Sept/Oct when the new iphone comes out, it would probably cost you roughly 150 dollars to sell the 6+ and get the 6+s. So ~350 dollars to get you to the new iphone ownership outright. In the other scenario you’d pay around 130 dollars over the next ~4 months only to get you to the point of renting and be on the hook for at least 576 dollars to fully own the 6+s. So ~700 dollars and and this point you still dont even own it, you’d have to fork over a few hundred more before you actually owned it, or at least ~400 dollars until the iphone comes out the following year. So I’m not sure that this is a wise financial decision based on the information you’ve given.

      • itguy08

        Yeah – they are quoting $18/mo for the 6+ “after bill credits”. Curious what it ends up being before bill credits. Then do that vs an EIP plan. I don’t do insurance – had a smartphone of one shape or another since 2006 (Treo 650), never broke a screen or anything like that – sold them all for top dollar too. So I’d be one to “roll the dice”.

        The only reason I’d want the 6s+ is because it most likely will have 700a and it will help in a lot of areas.

        It’s an interesting proposition and one that I’m going to have to investigate carefully.

        Thanks for the input.

        • elite2291

          if you trade in and do the promo its $19/month for the 6+, if you don’t do the promo it’s $31/month.

  • Willie D

    “But that only applies – as usual – to those with good credit who T-Mobile regards as “well-qualified”. Remember, for T-Mo that now includes anyone who has successfully made 12 consecutive monthly payments. If you’re a long-serving customers with reliable payment history, you’ll be just fine.” – Not entirely true. T-Mobile only applies this well-qualified mentality based on the account having all ON-TIME payments for 12 months, not just making 12 payments (ie, they must be paid in full, before the due date, with no payment arrangements made for 12 consecutive months), after that is met, then you qualify, but it only applies to ONE device at $0 down per account. So if you are like me, and you have multiple lines, and want to upgrade a second or third line, you will make a down payment equal to the amount that can not be financed, in my case, many of the high end devices will be $600-800 down, leaving the balance EIP only $149. This is calculated up by how many active devices you have on your account, the EIP payment costs, minus the credit offered. For these new well-qualified customers, the cap of financing is generally about $1000-$1150 meaning if you finance devices up to that, you no longer can finance, but if you only financed $500 worth of devices, you still have the remainder.
    It is extremely convoluted and confusing, took me 2 months worth of bills to understand it but none-the-less, you can only do ONE device in a family plan for $0 if you are a 12-month new well-qualified customer.

  • What is the lowest end smartphone that you can trade in to get this iPhone 6 bill credit?

    • Willie D

      Uhh, any working smartphone. If the trade-in value is OVER $216, then they refund you the difference in a bill credit. If it is under $216 then you get $216 toward the trade-in on the iPhone anyway. Like the BlackBerry Trade-In Promo they did a year ago, trade in ANY WORKING BlackBerry, no matter how old, or value was set at, and get $250 trade-in. Thats what I did with my LG G2, and it worked out in my favor, I paid maybe $200 for the G2 out of pocket, and the BlackBerry I got free from Sprint years prior for their mistake and crappy network issues. So it is like that. ANY working Smartphone.

  • Bilesha Welton

    Another thing that annoys me … where’s the love for us Windows Phone users? Not all of us are Galaxy and iPhone nuts.

    • Willie D

      I think because Windows devices are inexpensive as it is, and most of them are entry or mid-level, and at a price point that is low enough anyone can afford them, that it really isn’t conducive to have an upgrade program for a device like Windows, when you only carry 1 mid grade and 2 entry grade devices of the same family. It is like “why isnt BlackBerry” offered, because there is only 1 device to upgrade to or from to the same device, which they do not allow under this program.

      • If customers terminate…

        Willie D, great job! I really enjoy reading your post(s). Also, any thoughts on the following per T-mobile news release..

        “If customers terminate the lease early, they must pay T-Mobile an early
        termination amount which is the sum of the following: Any past due payments or other unpaid amounts due under this lease, plus the remaining unpaid scheduled lease payments for the remaining items, plus any excess wear and use charges, plus any additional fees or taxes related to the payment of these amounts.”

        .

        • Explanation

          In case you missed the above statements:

          Folks on current jump would end up paying the remainder of the 24-motnh EIP (but be able to keep the phone).

          Folks on J!3 will only have to pay the remainder of 18 months (6 months less than J!2), but would not be able to keep the device (unless they paid the remainder on top of that.)

          Basically: You can get “out” (*shudders* Why…?) cheaper on J!3 than you could have on J!2, but you don’t end up being able to keep the device.

      • Bilesha Welton

        You know, you do have a point there with Windows Phones mostly being entry or mid-level. Hopefully by the release of Windows 10 this will be changed. :)

    • thenet95

      True. I don’t use bendgate iphone6 and malware android phones.

  • meh, im am the least bit impressed

    • skywalkr2

      I am. I have 3 household members on Jump 2.0 and I will definitely switch them over.

      • archerian

        read the terms again, do you want to pay an extra $50 a month for this feature for the next year and a half? And maybe another $24 for insurance… So maybe an increase of around $40-$50 a month net?

        • donnybee

          Where are you getting the $50/month?

          He’d be saving $2/month ($10 Jump fee goes away, replaced by $8 insurance, if added). JOD has no monthly fee. Phone prices are the same as on Jump.. Am I overlooking something?

        • archerian

          JOD has no monthly fee but he would still have to pay the monthly lease for renting the phone right? And that is around $15 for the ‘cheapest’ option? Assuming 3 devices on rent, around $45 + tax..
          Or am I missing something?

        • donnybee

          No, you’re correct. I thought you found extra costs in there somewhere. But he’s already on Jump 2.0, so I’m assuming he’s already got the EIP. The lease fee/month on JOD and the EIP payments look to be the same amount. So, he should come out even on that. Except he’d still be saving $2/month (whoopdy doo) and also saving on any sales tax (actually pretty awesome). But they wouldn’t be his devices anymore (good or bad..)

          Am I the only one getting a headache trying to decipher the pros and cons with this new plan?

        • CalicoKJ

          Nope, not the only one. A big plus for me with my iPhone users is I wouldn’t have to even come up with the sales tax down. Both of them want the next phone but the close to 50 per line holds me back especially since it’s June so the next new iPhone comes out in September(ish). EIP on both, so that’s a wash. Biggest catch is both are on Jump 1…

  • J.J.

    This seems to get more convoluted by the minute. I originally never joined jump(since I am on a good one year upgrade schedule selling my gently used phones) probably still won’t join.

  • J.J.

    I think this promotion is to try and convince jump 1.0 folks to give it up since it was obviously a mistake on Tmos part

    • justanormalguy13

      I see this as a good upgrade from jump 2, but not a necessary upgrade from jump 1. If I was on jump 2, I’d change. But since I’m on jump 1, I’m staying.

      • Thomas Vu

        Can you remind me what the difference is between jump 1 and jump 2?

        • justanormalguy13

          Jump 1 lets you upgrade twice a year, no matter what you owe on your phone. Jump 2 lets you upgrade as often as you want, but you have to have paid your phone down to at least 50% of the total cost of the phone.

          So, on jump 1 I bought a z3 in November, then jumped to a note edge in March, so I’ll be eligible to jump again in November.

          If I had jump 2, in order to jump like I did in March, I would have had to pay the z3 down to half.

        • Thomas Vu

          If Jump 1 is still $10 and includes insurance, couldn’t you do Jump on Demand (which is free), not have the 50% down, and include the insurance for $8?

          As far as I can tell this combines the best of Jump 1 (no 50%) and the best of jump 2 (upgrade whenever) and its $2 less if you include the insurance

        • skywalkr2

          difference is you don’t own the phone at the end of the line.

        • Thomas Vu

          You would if you paid the remainder off, which I think comes out to the difference as opposed to the previous forms of jump according to the chart given.

        • justanormalguy13

          I personally don’t care about owning the phone, as after 12 months it’s too old for me anyways, so I’d rather trade it in to get recycled or used by someone else, instead of it just sitting in my drawer or the landfill. See my above comment about the difference in insurance. I like jump insurance better than php.

      • steven berson

        Isn’t it better then jump 1.0. You get 3 upgrades vs 2, no 10$ monthly fee and no taxes. Only negative is you lose the insurance but you can add it for 8$. Did i miss anything?

        • justanormalguy13

          It depends on what you’re going for. I like the insurance built into jump, mostly because it also includes lookout security. If you wanted both on the new program it’ll cost $12.

          As for upgrades, even 3 times a year seems a little excessive to me, who is a phone nut. I’ll probably stick to my 2 times a year.

          One positive though is that you don’t have to pay sales tax the day of, making it 0 down, if you qualify with good credit or payment history.

          Another positive is that if I don’t like my phone as soon as I get it because it’s working like crap, I can swap fairly soon, and not have to wait until my next Jump (unless I’ve already used all 3 for the year).

          Bottom line, I think it’s good in some ways, but I’m still hesitant to drop my beloved jump 1. When I’m able to jump again in the fall, then I’ll see what people have said about the new program.

        • steven berson

          I have jump 1.0 going to wait to see how this plays out. I agree 3 times a year is ridiculous. I don’t use the lookout security but i want the insurance. I upgrade twice a year so roughly $40 on tax per upgrade total $80 and 10$ for jump monthly total $120. Thats about $200 for the year. With the new plan $8 insurance total $96. Thats about a $24 saving. However getting 3 upgrades. Don’t really care about the 3rd upgrade but I’m also saving $24. Hmm…

        • justanormalguy13

          I think waiting to see how it all plays out is a good strategy. We all know that Jump 1 is a killer deal. I’d hate to give up Jump 1 and regret it later.

  • Modawg

    Will the 128gb models be available for this? I only see them talking about the 16 and 32gb models, which should be 64gb for iPhone anyway. If any phone would have been available I would be all over this, but the selection is pretty weak right now. So I think I am sticking with my Jump 1.0!

  • Aurizen

    Hmm just to be clear this JUMP on demand is free? or is there an extra monthly fee to be in this plan?

    • skywalkr2

      Free if you don’t want insurance.

      • archerian

        AFAIK and read, it’s at least a $15 extra monthly commitment for the next 18 months depending on device. Insurance is extra. Your net might be lesser if you have other JUMPs

  • Andre Dionne

    So… It has an ETF that is basically all that wasn’t already paid (plus possibly extra taxes/fees), the monthly cost ends up being nearly the same as doing JUMP (the purchase option amount takes some cost away, but being 18 months instead of 24 brings it back up most of the way), and it’s still subject to the same credit restrictions. And it’s heavily restricted (for now maybe) on what phones you can get. Plus, though not necessarily complicated, it’s still more to take in than any of their other features.

    I think they’re really gonna have to push this to make it work.

    • archerian

      Let’s see the store reps try explain the math on this one and contrast it with the other JUMP! There is a good chance there will be several “encouraged” signups like for JUMP! 2 last year.

    • Sean Sinnreich

      But you don’t have the $10 fee. The price of the phone is the same

    • Cam Bunton

      You’re forgetting the biggest differentiator here, this isn’t about if it costs the same as EIP. It’s about the fact that as soon as you feel like it, or you get bored of your phone, you can walk in to a store, upgrade and not have to pay anything. With EIP you’d have to pay whatever’s remaining on your balance and presumably sell your phone.

      For people like me who get bored of phones after 3-4 months, this would be awesome. Sadly, I live in the wrong country.

  • archerian

    Is this Uncarrier 10 Phase 1 or Recarrier 1? If someone signs up for this, terminating the lease means you pay all past and future lease payments and return the device. When regular contracts were in force, you could unlock the device, walk away with a $50-$350 breakage fee AND keep the device to use or resell.

    Uncarrier 10 is all about Contract Freedom again – moving from 24 months to 18 months, and no device to own in the end. Of course, you can BYOD and escape all this, but many will be trapped into this unwittingly, more likely the ones who shouldn’t be signing this lease in the first place.

    Best choice – buy a phone outright or BYOP, and keep using it for a year or two. You can leave whenever you want and walk away with the device. Wireless competition is going to get heated up even more, no sense staying tied up with any one carrier for the next 12-24 months unless you have a really good plan or feature you use frequently.

    • Agree, well stated…

      Agree, Agree…Agree, well stated!!!

    • Mike

      This isn’t for everyone. It sounds like with your lifestyle, this wouldn’t be a good program. But I’m a phone junkie and in my zone I don’t plan on going anywhere aside from T-Mobile. I can start with the G4, then move to to the iPhone 6S whenever that’s out, go to an S7. The time period that I get a different phone never changes.

      I’m not interested in resell value, I just want to have fun with some phones. I, for example, am the target audience.

      • archerian

        good for you, I really mean it.. you must be a responsible person who can afford to change devices frequently. Can you really say you won’t be leaving T-mobile in the next 18 months, with Dish, DT, Comcast and all that? For all we know, the T-mobile we know today might not be around with the same likability in 2 years. But in the end its all about money, if you can afford to pay off the lease and return the phone, its all good.

        • donnybee

          This is true. However, even on an EIP plan, you have to pay the remaining balance on the phone, which arguably would be higher because you’re paying the rest of the 24 month term instead of the rest of an 18 month term. Of course you also walk away with property, instead of empty handed..

          I’d say the deciding factor in that scenario would be if you have Jump 1.0 or Jump 2.0. If I had 2.0, I’d be on this new plan. But 1.0 is where I’m at and it’s a really good plan. If I ever needed to get out of T-Mobile and do it cheaper, I could Jump to a low cost phone and pay it off to bounce.. So it’s got more freedom.

          In the end, I’ve got some decision making to do because I really like my 1.0, and I know T-Mobile is offering this at least in part to get people off 1.0.. But I still think this new plan does solve some pain points..

        • archerian

          The pain point being solved seems to be not giving frequent upgraders the hassle of selling their previous phone, but with that comes an 18 month commitment and extra cost to the consumer for that convenience. The bulk of T-mobile user additions is over, now they need to keep them entrenched.

        • donnybee

          The way I see it is it’s no more expensive to cancel service on JOD than it was on 1.0 & 2.0, depending on how much you owe. Someone who’s in his service for 8 months will pay less to cancel on JOD than he would on 1.0 or 2.0, simply because he’s paying off the remainder 10 months as opposed to 16 months. The same situation applies for any length of time he’s had service. The difference being that when he pays off JOD he’s got no phone now; if he pays off his EIP he’s got a phone.

          What this does is make it much harder for another wireless company to lure this guy over and offer to pay off his EIP because he’s got no phone to give the new carrier. Basically, he eats all the costs. Plus, whatever it will cost to get a new phone since he needs one now.

          I’m not sure though. That’s what I’m getting out of it…

        • archerian

          What this does is make it much harder for another wireless company to lure this guy over and offer to pay off his EIP because he’s got no phone to give the new carrier.

          That’s a good point, other carriers could also turn it around since they just have to pay off the remaining lease payments and make the customer sign a new lease with them and hand over a new device. But yes, the customer gets stuck with a new lease and hopefully a newer device.

        • donnybee

          Hmm that’s true.. Maybe Sprint will offer to pay the lease payments if you sign on with them with a payment plan or lease of some sort. Sprint likes to do those kind of things.. Not so much the big two. But I see your point! I guess we’ll have to see what happens..

      • Doug Z.

        I’m the same way. I have a very short attention span. This is right up my alley.

    • tranceformer978

      “keep using it for a year or two”? Are you crazy, I’m barely satisfied with two Jumps a year on the original terms of Jump.

    • Cam Bunton

      This isn’t Uncarrier 10. If it was, we would know it.

  • Adrayven

    I own my iPhone 6 Plus right now, paid off my EIP early.. So,, when I sell it on eBay for a tune twice what T-Mobile will pay me, I’ll still be far more ahead than this new plan will provide. heh. Thats with eBay’s horrible fee’s.. ironic really.

    IMO, if you can sell it directly, eBay or if you dare, Craigslist, you’ll generally do much better overall than any trade in, or in this case, ‘lease’…

  • Jose Hernandez

    So, was this the only announcement they are making today, or will there be more?

  • If customers terminate lease

    Just another point to consider per T-mobile news release….

    “If customers terminate the lease early, they must pay T-Mobile an early
    termination amount which is the sum of the following: Any past due payments or other unpaid amounts due under this lease, plus the remaining unpaid scheduled lease payments for the remaining items, plus any excess wear and use charges, plus any additional fees or taxes related to the payment of these amounts.

    • archerian

      A rose by any other name…

    • alex

      should not be anything more than the price of the phone.

    • Noremacam

      that sounds an awful lot like a contract that costs a lot of money to get out of….

      • donnybee

        Only if you have damage really.. But you’re not even needing to pay the full cost of the phone like you would on EIP because it still belongs to T-Mobile.

        Not sure what “fees” they’re talking about. But taxes would not count unless you bought the device. No sales tax without a sale.

        • jnt

          I don’t know, let’s say you get a GS6 on JOD. After 6 months you’re done with T-Mobile and want to leave. You’ve paid them $169.98, and still owe them $339.96 AND the phone to break out of the “contract” and leave. So you’ve paid $509.94 towards the phone AND you have to turn the phone back in again. That’s pretty great for T-Mobile and pretty sh#$@y for the consumer from a “freedom” standpoint.

        • donnybee

          It’s true. You walk away with nothing. But in the same scenario on EIP, after 6 months, you would need to pay the sum of $509.94 to break away (not including the $169.98 you already paid for the device up to that point) opposed to the $339.96 you’d have to pay to break away from the lease on JOD.

          Basically a $169.98 difference. So with EIP you’re paying ~$170 more to break out of your contract than on JOD. BUT, you have a phone to take with you.. It all comes down to what you plan on doing when you leave T-Mo I guess.

        • elite2291

          yea basically if you don’t want the phone you just pay the remaining $340 and if you want to keep the phone you just pay $170 more for a total of $510

        • But…you…I..you…what?

          “leave T-Mo”

          I do not know this “leave T-Mo” of which you speak. Please explain. (j/k)

  • honestabe

    I’m confused — so this seems to be special introductory pricing for the iPhone. If you Jump to a new iphone come September, since this article seems to say you sign a new 18 month commitment every time you jump, do you at least get to keep the same pricing?

    Also, if you Jump to a new device, and the 18 month period starts over, how do you keep track of when you Jumped and how many Jumps you have left from the first 12 month period?

  • Michael Lisenbery

    Jump 1.0 insurance was tied to the phone IMEI not the number Jump 2.0 is tied to what ever phone is using the number at time of lost. They are trying to take away Jump 1.0 or not admit that the insurance is tied to the IMEI on Jump 1.0 been dealing with a issue for over a month.

    • guest

      All T-Mobile insurance is tied to the line, not the device. That’s the way it’s been since before Jump 1, and including Jump 1.

      • Michael Lisenbery

        incorrect I looked at the agreement and it shows the IMEI not the number thats being covered. Because I purchased 5 phones and they ask if they wanted insurance on device I told them I dont know the number that will be assigned just yet and he stuck in the IMEI which is a legal binding document.

  • Alex Danaci

    Maybe someone can explain this in further detail for me : “In other words, you’ll have to pay off any remaining EIP balance before signing up to the lease deal.” I have a Gnote4 with EIP, not paid off yet. Does this mean i have to fully pay it off first, and then trade it in to Tmobile to get the Jump On demand? If so i rather sell it on Ebay, pay off my EIP, and can i Trade my old Sprint iphone 5 to get the Jump On demand?

    • Noremacam

      I have the same question!

    • guest

      No trade is required in order to start Jump on Demand, you just have to zero out your EIP ballance. There IS a trade required for the specific iPhone for $15 promotion, however. Haven’t seen a list of eligible phones to trade fr that deal yet.

      • Alex Danaci

        so i can zero out my EIP, ie sell on ebay. Go into tmobile and try to trade in my sprint iphone 5 to get the iphone $15 promotion?

        • donnybee

          Or T-Mobile can zero out your balance if you Jump when eligible.. It looks like you can Jump to Jump On Demand.

        • Alex Danaci

          Can tmobile zero out your balance even tho im not on Jump currently? i have had the phone for more than 6 months.

        • donnybee

          Oh nevermind. I didn’t realize you didn’t have Jump..

          You’d have to pay that off.

        • Bradly Robberson

          Tmobile will buy your phone from you if you are not on Jump, My son just got the nexus 6 and sold his note 3 for $238 to them.

    • donnybee

      But, I think T-Mobile will zero out your EIP balance if you Jump to another device within your terms. Jump On Demand is still part of Jump, so if I’m not mistaken, you can Jump to it once you’re normally allowed to Jump…

      And I’ve said Jump a whole lot today

    • elite2291

      what jump do you have?, if its jump 1 and you already have 6 months then you can do jod, if you have jump 2 and 50% is paid off then you can do jod

      • Alex Danaci

        I do not currently have Jump.

        • elite2291

          you have to pay off your note 4 before getting on jod to lease another phone

        • Alex Danaci

          got it. so technically pay it off. sell it. and then can i trade the sprint iphone 5 to get on the new jump?

        • donnybee

          Sell the iPhone 5.. I bet it’s worth more than $216.

        • Alex Danaci

          awesome. thanx for the clarification!

  • elite2291

    For the iphone promo of $15 per month, it said if my trade in device is more than $216 I will receive a one time credit, what happens if my trade-in is less than $216?

    • donnybee

      From what I’ve heard, you still get the $216.

      You will at least get $216, but could be more if your phone is worth more.. it would just come as a credit

      • elite2291

        wouldn’t you have to pay a difference?

        • Cam Bunton

          Nope. It’s a promo deal. But we need to find out if there’s a list of handsets they’ll accept, or if it’s anything goes.

    • Cam Bunton

      You still get $216.

  • jnt

    So if you want to break out of the lease, your “ETF” is the remaining lease payments due plus turning the phone in, right?

    • Cam Bunton

      Yeah, basically.

      • jnt

        That’s not very “Uncarrier” of them. Don’t get me wrong, I know there has to be a catch on the back end of this kind of flexibility. But based on the current set of devices available for JOD, you’re either locking yourself in for 18 months or REALLY screwing yourself if you want to leave after, say, 6 months. On a GS6 if you wanted to break out after 6 months, you’d have to pay a total (of prior and remaining lease payments) of $510 towards the phone, AND turn the phone back in… that’s pretty crappy.

        • hack400

          You get to keep the phone if you pay off the lease payments and the Purchase option

          “If you cancel wireless service, remaining lease payments (of up to $27.08/mo for iPhone 6) become due. Device must be returned in good condition or purchase option exercised at lease end.”

          Purchase option is the remaining 6 months payments at lease end, so it is no different than EIP…

        • jnt

          Good point. So there’d really be no reason not to buyout the phone in that scenario.

        • hack400

          I guess it depends on how much you can get for the phone, you’d had to look at that and figure out which costs you more final out of pocket. If you want to keep the phone and use on another service, it might make more sense…it might not. Either way, with this or regular EIP, you have to cover the cost of the phone if you want to leave. Neither one is more expensive in that situation…

        • jacob

          its the same for jump 1 as well. you have to pay it off in order to leave the company. they dont take it away just cuz you have jump 1.

        • hack400

          Yup, that’s why I said with regular EIP. Regardless of what Jump you have, you have to pay it off to leave…

        • Mindy

          No matter how much they spin it – these “deals” are always in the interest of the business and not the consumer. It IS a bad deal, but not for the reason you specified.

          You are essentially renting the phone. For example, if under this program you get the Galaxy S6, you’ll pay $28.33 for 18 months. That means that you agree to pay $509.94 in 18 monthly payments. If you choose to bail after 6 months, you would have paid $169.98, and will owe the difference of $339.96 PLUS you have to turn in your phone. You are renting the phone for 18 months for $509.94.

          If you pay the entire cost of the phone, you keep it. Any less, you have to turn it in.

          It seems to be beneficially ONLY if you 1) stay on their lease agreement or 2) pay off the entire cost of the phone and keep it. Either way – they don’t lose.

        • jnt

          Exactly.

        • Indus Valerious

          Keyword: “Current”

          This is for folks who know “more better” is coming. What will we have in 4 months time? Better phones.

          On a GS6, you don’t have to do anything. Or you can choose to upgrade at any time when something “more better” comes out – without taking a hit.

          Wither way, the “end cost” is the same whether you buy it outright, buy it through J1 or J2, or pay off the remainder at the end of your 18-month J3 “lease”. (I think this is the best part…no matter what J you choose, 2, 3 or stick with 1 if you have it, all you have is more or less flexibility – no increased payments.)

  • dtam

    basically we need more info about this…

    I’d really want to try to trade-in one of my alcatel one touch’s I got from the blackberry promo for $216, then use the credit to get $216 off a new Galaxy S6 or G4 for the wife. Eventually break the lease, and hope the POP will just be retail minus $216 minus a month of lease payment

    • Cam Bunton

      That $216 deal is just for the iPhone 6/6 Plus.

      • dtam

        aww man, that’s why we need more info…

        I’ll just hope that there will be a similar deal for android phones then…

        • Cam Bunton

          It’s pretty clear in the post. There’s a whole paragraph specific to the “iPhone 6 promo”. Not sure how much more information is needed here.

        • dtam

          I was ambiguous, but I don’t mean this article needs more info. I mean that I wish tmo would release an estimating tool or something sooner rather than later so that we can do out the math.

        • Cam Bunton

          Oh right, yeah totally. I’d also like to know if there are any phones they won’t consider for trade-in.

        • dtam
        • elite2291

          what happens if you trade-in a phone and the credit is less than $216 would I have to pay the difference as a down payment?

        • Cam Bunton

          Nope. You get $216.

    • archerian

      will you get $216 for the One Touch?

      • dtam

        was hoping it’s a promotional thing

    • theseanteam

      I appreciate your honesty, but trying to work the program to make a few bucks on the side is pretty week and just makes it worse for everyone in the long run.

      • donnybee

        Unless T-Mobile has factored those scenarios into the equation and knows it works out in their favor in the long run.. I’m sure they at least had to think of that

      • dtam

        not trying to make a few bucks, just trying to save a few bucks. but depending on the lease terms, I would potentially stay on the lease …all depends on the fine print

  • Jon

    So here is a question for you: 1 year warranties. How does that work with these lease programs. For example – Apple. Whenever I have an issue, I take th phone into the store and sometimes they swap it out and give me a new phone that is within warranty. What happens if that is the case? Additionally, can you purchase options such as Apple care on this product that is technically, not yours? Anyone know?

    • elite2291

      if you decide to purchase insurance for $8 it will have the same warranty program as the other jumps

      • Jon

        I don’t normally purchase insurance. I am just curious about the warranty. If there is an issue that the standard Apple 1-year warranty covers, I do’t want to pay something to T-mobile or whoever their 3rd party vendor is to have the problem fixed that Apple could do for free. Just wondering how that would work.

  • Fhritp

    Did Apple start making the 32gb storage model again?

    • elite2291

      for the iphone 6s no

      • Fhritp

        Read “can I upgrade to anything I want?” I was only kidding, just pointing out a typo.

        • Cam Bunton

          In my defense, I was copying a typo from T-Mobile’s official communications with staff. ;-)

  • Ash Morrison

    I have a iPhone 6 that qualifies for regular jump, I want to take part in this although my screen has some light scratches on it from normal wear and tear. Is it going to create a problem trading in my phone?

    • Cam Bunton

      Not from what I understand. As long as i’t working, and undamaged. Anything that can class as normal wear-and-tear should be fine.

      • Ash Morrison

        Ok great! I don’t have a cracked screen or anything like that.

    • elite2291

      you would have to go into a store so they can do an inspection and see if it’s good to trade in

  • GreatNews

    Cam, so in short if someone still has Jump 1.0 he/she should hold on to it as long its possible, right?

    • hack400

      Depends really. With Jump 1 you have to cover taxes when you jump (I have jump 1). If you are jumping twice a year, you’re paying 2*$Phone cost Taxes/year.

      Basically to get the same thing as Jump 1, you would have to pay $8/month for insurance, and $4/month for Lookout. You’re no longer paying $10 for Jump, so you pay an extra $24/year ($2/month)

      If you pay $50 in taxes each time you jump (depends in phone and where you live).

      1 Jump/Year you save $26
      2 Jumps/Year you save $76
      3 Jumps/Year you save $126 (can’t do this on Jump 1).

      Make sense?

      • elite2291

        yea jump 3 gives customers more flexibility on insurance, upgrades per year, no sales tax

        • GreatNews

          On Jump 1 you save $24 yearly on lookout and insurance

        • donnybee

          If you were going to get Lookout. Arguably I could say it forces me to buy Lookout at half price.

          Haha I’m just messing with you. But really, I don’t use Lookout. If you do, it’s a great deal

        • GreatNews

          Don’t use it that much either it comes installed on the phone so why not open it once…

        • hack400

          But pay Sales Tax every time you jump…you have to factor that in. I thought my post above detailed that pretty well…

        • GreatNews

          So in total you save more on Jump 3…

        • hack400

          Again, it depends on how often you jump, how much sales tax you would pay. Sure, you could save $2/month.

          I’m still torn. I have Jump 1, and I am not sure if I want to lose that to save $2/month…

      • GreatNews

        Something is kinda confusing here, could you make some sort of simple breakdown of the difference between Jump 1 and Jump 3

        • hack400

          Jump 1 costs $10/month
          Jump 3 costs $0/month

          Jump 1 includes Insurance and Lookout. You pay Sales Tax when you jump. Can jump twice a year.
          Jump 3 does not include insurance and Lookout. You do not pay Sales Tax when you jump. Can jump 3 times a year.

          Otherwise, it’s all the same. Regardless you pay full price for the phone if you leave. You own the phone if you pay off the full cost.

          Only difference is if you keep your phone and don’t upgrade. In that case, why have Jump…

        • GreatNews

          So according to this breakdown Jump 3 is kinda better then Jump 1 in many ways

        • hack400

          Sure looks that way…as long as you use the jump at least once a year…

        • GreatNews

          Now is the question like this, I currently have Jump 1 and just upgraded phones but I am already eligible to Jump will I be eligible to switch to Jump 3 or I have to first pay off like 50% or have it first 6 months?

        • donnybee

          You can upgrade right now. But really think it all over. Jump 1 is gold.. seriously.

          How often do you upgrade now? Is it as much as you’d like to be able to upgrade?

        • hack400

          I’m torn on Jump 1 and Jump 3. Leaning towards keeping Jump 1, as I only changes devices about once a year.

          What is the big advantage of Jump 1?

          Only thing I can see is (as you posted) being able to jump to any device…everything else is a money saver…

        • Stone Cold

          This is me for my tablet different story I can see switching that often.

        • donnybee

          Jumping to any device – up, down, or sideways. Buying the same phone even at lower sales price and having the rest of your higher payments zeroed out. Still having the option to upgrade multiple times/year and ownership over your phone from day 1.

        • hack400

          Thanks. I think the ownership part is the same whichever way. You don’t really own it until paid off with Jump 1…

          I also hear what you’re saying about what’s going to be available.

          All good points. I think I’ll keep my Jump 1 and see how things pan out. Thanks for your time…

        • donnybee

          Well, you do actually own your phone on day 1 with Jump 1, hence the sales tax. I can freely sell my phone today and just put my SIM in another phone for now. I’m not cancelling service so my EIP isn’t due.

          But, yeah, I would at least wait. You’re not in a bad place at all by having Jump 1, but let’s find out all the details and success of JOD before we get rid of something we can’t get back!

        • donnybee

          JOD would literally be perfect for people who want/need to trade phones in regularly. You save a lot of tax that way. But the saving will diminish the less you trade up.. so if you don’t plan on trading up very often, the value and savings will decrease.

          If you use insurance and Lookout, you will pay more to get them separately on JOD as well. If you don’t use Lookout, like myself, you’ll save money.

          Also, do you know that all the phones you want will be offered on JOD? The list is limited to the most popular, but what about in the future? What about day 1 releases and preorders? These are things we don’t know yet.

        • jacob

          I have jump one and think this is a no brainer. No sales tax, no 10 bucks. i have jump so that i can upgrade when i want i never want to buy the phone. its not worth that much after 18 months, it loses value like a car does. I think its a good choice. If you have eip, youre stuck for 24 months also or you pay up, its the same really. right?

        • donnybee

          It’s definitely good if you’re going to upgrade enough to make it worth it! I don’t blame you at all, man!

          There are a couple restrictions by having JOD instead of Jump 1 though, so I just wish you good luck! There are lots of positives about it, but some negatives too. I’m wondering if they’ll ever open it up to all their devices.. right now it’s pretty limited. Granted all the popular phones are on it, but still missing some favorites.

        • GreatNews

          Please give me the gold parts of Jump 1 vs Jump 3 I can’t decide what to do, I normally upgrade once a year

        • hack400

          If you’re already eligible because you have not jumped twice in a year, then yes, you are eligible. I am in the same position. Got an S4 Feb last year, jumped to note in Dec, was immediately Jump eligible…

        • GreatNews

          I just upgraded to a LG G4 less then a month ago and I could already Jump!

        • hack400

          Yes, because you had not jumped twice in a 12 month period…

        • donnybee

          Yes, and no. With Jump On Demand, they don’t allow all their devices to be leased. On Jump 1, they do allow all to be financed. So essentially, I could jump to the same phone of a different color on Jump 1 or Jump to a shitty phone to pay it off quicker and cheaper if I wanted to leave.

          Both of which are things I can’t promise myself I’d ever do, but those options are there!

        • hack400

          Good point about dropping down to a cheaper device…

        • GreatNews

          But I am in the market of high end devices so… Yeah

        • donnybee

          I wasn’t meaning that you’ll want a shitty phone, or that I want a shitty phone, but let’s say you owe $400 on your EIP and you wanted to break away from T-Mo. You could either pay $400, or use Jump 1 to get a $180 phone and pay much less to break away.

          Really just a means to an end.

        • GreatNews

          Good idea dude! Why didn’t I think of this… lol

        • donnybee

          Not just that, but you can essentially refinance phones on Jump 1. I have an iPhone 6. If I kept it after the new iPhone came out, I could jump to another iPhone 6, brand new, and get cheaper payments because of the reduced sales price. Jump 1 has a lot of hidden features.

          Which is why they got rid of it sadly

        • GreatNews

          Tell more about the hidden stuff please

        • donnybee

          There literally is no restriction as to what device you can Jump to. You can jump up to a higher end device, you can jump down to a crappy device, or jump sideways to the same exact phone of a different color if you want. I can go in today and get the same phone in black since I’m sick of white.
          If you wanted to try out a different OS, you can do that because all T-Mobile phones offer finance plans, but on JOD, only certain devices are allowed. So I can get a Windows Phone if I wanted. I can get a BlackBerry if I wanted. Anyone on Jump 1 can.
          Refinancing is a great option too, like I said above.. If you’re happy with the phone and just want lower payments, get it again at the lower sales price. It’s no different than refinancing a loan, except you don’t negotiate interest since there is none, so you just would sign another 24 month commitment.

          Not to mention that when you have the EIP, the device is already yours. You’re just making payments on it. On JOD, you have no ownership on the phone at all until you exercise the buyout option after 18 months.

        • GreatNews

          So in short Jump 1 you could basically do whatever you Hart desiers and its truly what un-carrier means while on Jump 3 you are basically locked in and controlled what T-Mobile decided! And while Jump 1 has many loopholes like you said before Jump 3 so far has none!

        • donnybee

          It’s looking that way. But, Jump 1 has been gone for a while. They saw the loopholes and filled them with Jump 2. So really, compared to Jump 2, JOD is a great option. It’s hard to tell right now if it’s worth losing Jump 1 for it though. If you don’t like it, your option is Jump 2 at that point..

          I would tell everyone on Jump 1 to give it some time. Part of the reason they created this JOD plan was to convince you to get rid of Jump 1. JOD has awesome things about it, but you hold the cards for now and Jump 1 hasn’t been bad to you. So let’s play the game and see what happens!

        • TSON1

          You could Jump 3 onto a shitty phone on Jump 2 and pay that off tho.

    • J.Ralph Roman

      Why? What’s the benefit of it over jump 3?

    • Stone Cold

      I plan on it.

  • J.Ralph Roman

    Wow I always envied Jump1 but now this Jump3 seems as good if not better.

    No more JUMP1 envy for me.

    • elite2291

      why is it better?

      • J.Ralph Roman

        Becaue lease payments will be cheaper than EIP payments and I don’t have to pay a $10 monthly fee. I know $10 include the insurance but personally I never used insurance.

        • elite2291

          oh ok, if you have good credit no sales tax unless you wanted to purchase the phone at the end of the term

        • Bighorner

          Of course lease payments are going to be cheaper – you are essentially borrowing the phone rather than buying it.

        • GreatNews

          Honestly its not cheaper at all, the LG G4 is $24.99 on EIP so is it here by leasing! Same exact price!

        • donnybee

          Exactly. You just don’t pay for 24 months or else you’d own it. So they made it 18 and you can either turn it in or just buy the damn thing at that point. I’d say if you waited that long when you could have traded anytime, you must like the phone. So buy it.

        • donnybee

          Only problem then is the 6 months remaining aren’t financed, they’re all lumped together in a buyout option.

        • J.Ralph Roman

          Where are you seeing the G4 as a $24.99 lease price?

        • hack400
        • GreatNews

          someone here gave the price breakdown before of each device

        • Fabian Cortez

          18 months versus 24 months…

  • Albert Orange

    “If you have a 16GB iPhone 6, you can switch to a 32GB iPhone 6 though.”

    Wow. I just want to try it to see how T-Mobile magically generates a non-existent 32GB iPhone 6!

    • Cam Bunton

      Magic.

  • Jeremy Turnley

    Cam I am a little confused – I have a phone on Jump 1 now, and am eligible for an upgrade next month. If I take it in and get a new phone, they pay it off and give me a new payment plan on a new device, which I have to pay sales tax for. So with the new plan, can I take the phone in, have them pay it off like the old JUMP, and then get a new phone on the lease plan?

    • hack400

      This is what their PDF says

      “Current JUMP! customers can continue to use their JUMP! benefit with device EIP financing or move to JUMP! On Demand with their next upgrade and EIP payoff.”

  • jj

    New T-Mobile customers can do this? You have to “trade-in” a smartphone to be able to start this. Would turning in a crappy 5 year old working smartphone qualify as a trade in? It sounds too easy.

    • elite2291

      you only have to trade-in if you want to take advantage of the iphone promo

      • yankeesusa

        Nope, you have to do it for any phone on the new demand plan.

        • Jonathan Michael

          That can’t be true…..What if you just joined T-Mo. You think they’ll make you buy a $700 phone outright to join this plan?

        • yankeesusa

          If you just joined tmobile and paid full price for a phone then you still have to turn it in. That’s part of the agreement to get on this plan. IF your’e on an eip plan you have to pay it in full before you can join jump demand.

        • hack400

          If you have Jump 1 or Jump 2 you only have to wait until your next eligible Jump date and have that pay off the EIP balance and then you can join Jump on Demand.

          I am currently eligible for Jump, have had my Note 4 since December (7 months) so still owe 17 months EIP. Jump will pay that off, and allow me to go to Jump on Demand.

          From T-Mobile’s PDF…

          “Current JUMP! customers can continue to use their JUMP! benefit with device EIP financing or move to JUMP! On Demand with their next upgrade and EIP payoff.”

        • hack400

          yankeesusa

          Here is a PDF that includes all the details – http://newsroom.t-mobile.com/doc_download.cfm?doc_id=156

        • Andrew Singleton

          absolutely wrong. please stop

        • hack400

          Nope, only for the iPhone @ $15/month promo

        • yankeesusa

          From zdnet: “You do have to trade in your existing phone and it has to pass T-Mobile’s inspection. Otherwise, T-Mobile treats it as a regular full phone equipment install plan like they offer now.”

          http://www.zdnet.com/article/t-mobiles-new-jump-on-demand-offers-three-phone-upgrades-a-year/

  • Mindi

    Hold up.

    If you decide to terminate your lease early, on top of having to pay any past due payments and taxes, you still have to pay the remainder of your lease?

    What the hell is the point of terminating early then?

    • itguy08

      No different than canceling service under EIP – the EIP balance becomes due.

      • Cam Bunton

        What this guy said…

      • archerian

        Under normal EIP, the full balance becomes due but if you pay off the EIP balance you can keep the device and unlock it, but with JUMP! On Demand you have to still return it from what I read.

        • itguy08

          You could that or pay the payout balance and keep the phone.

          I think it works just like a car lease. You can leave it early by paying the rest of the lease and leave the car at the dealer. Or you can pay off the lease + purchase price and keep the car.

    • yankeesusa

      Do you plan on keeping the phone if you want to terminate early? Then yes you have to pay. They won’t be giving you a free phone. If you want to return phone then i understand, but the contract is stated before you sign it though.

    • Andrew Singleton

      terminating early is not wise or recommended. its t-mobile protecting themselves against scammers or people up and leaving.

  • J.Ralph Roman

    Plain and simple!! If you’re an actual customer that JUMPS devices a couple times a year then this is a great way to have and test drive a new device at a already predetermine monthly lease price with the ability to swap up to three devices in a 12 month windows.

    Now if you buy a device and keep it for as long as possible then obviously JUMP isn’t for you… so move right along and stop trying to make sense of it

  • J Cav the Great

    “For those on the 2nd generation JUMP!, you can upgrade whenever you like as long as you’ve paid at least 50% of your EIP balance.”

    Well that sucks, so I got some waiting to do… I’ve only paid $156 of the $630. ..

    • brybry

      Pay it off, then sell the phone and recoup the cost. You can sign up for a new device under the new plan after.

      • NexusPhan

        And save the $10 per month JUMP cost.

        • Andrew Singleton

          well, you’ll get PHP or a 3rd party insurance if you’re smart. but agreed :)

  • big6

    okay 1 thing im confused about i currently have a iphone 6 eip i dont have any type of JUMP at all so how much do i have to pay to use jump 3? or is jump 3 free?

    • elite2291

      you have to pay off your current eip before you sign up for jump 3 to lease another phone

      • big6

        so basically if you dont have jump currently this does not apply?

        • Andrew Singleton

          elite answered you. saying “this” is confusing.

  • Read the Fine Print..

    Damage Fees

    Whenever you return a leased device – whether it’s at the end of your term or to upgrade – T-Mobile staff will check it for damage. They look for three key things: Cracked Screens, Liquid Damage and whether the phone powers on. If your leased phone fails to pass these three criteria, you’ll be fined. Each of the three criteria carries a fine of $250.

    Cracked Screen Damage fee – $250
    Liquid Damage fee – $250
    Device does not power on fee – $250

    In the terms given to staff it states the following: “If there is damage(s) to the leased device, customers will be responsible for the SUM of the assessed damage fees.”

    .

    • dtam

      worst case scenario, you buy out your phone if your damage costs more than the fines

    • John smith

      So you get the PHP ($8) and just pay 175 deductible before you turn in the lease.

  • Stone Cold

    Going to see my local rep this weekend

  • Alex

    Right now I don’t have Jump. If I sign up to Jump 2.0 Program on the web site, and my EIP is paid off 50%, what happens? I can get on the new Jump On Demand? On this site it says “If you’re on a JUMP! plan, you’re subject to those terms still. For those on the first generation JUMP!, that means you’ll need to have had your most recent phone for at least 6 months. For those on the 2nd generation JUMP!, you can upgrade whenever you like as long as you’ve paid at least 50% of your EIP balance.”

    • elite2291

      if you manage to get on jump 2, you can use that jump 2 to move over to jod if your device is 50% paid off

      • Alex

        tmonews is saying that, but on tmobile it doesn’t say that anywhere…

      • John smith

        You can’t Jump into Jump on Demand. You have to do a regular trade in while starting the lease, apply the trade in to your EIP, and then pay off any remaining balance

        • hack400

          Here’s what T-Mobile say

          “Current JUMP! customers can continue to use their JUMP! benefit with device EIP financing or move to JUMP! On Demand with their next upgrade and EIP payoff.”

        • elite2291

          exactly if you are eligible whether in jump 1 or jump 2 you can move over to jod and start leasing phones

        • jacob

          i talked to a rep and they said that wasnt true?

        • Andrew Singleton

          john is right. this was announced this morning so we are all still learning.

    • hack400

      You can only add Jump to a phone within the first 14 days…

      • Alex

        I just went to the site and it gives me an option to Add it…

        • hack400

          http://explore.t-mobile.com/phone-upgrades

          Read the Enrollment period under Jump.

          You can try and add it, but when they want the IMEI for your phone they will tell you.

          But, if you want to go ahead and try…

        • Alex

          I don’t really care about jump program, I am only interested in Jump on Demand. When do you think they will add Jump on Demand option on the web site?

        • hack400

          It’s not an option. It comes for free when you lease a new phone…

        • Alex

          So with this leasing (when you return it), do they use the internal parts of the phones? Most phones will have damage, scratches, etc I am guessing they sell the phone for parts…

          It also makes sense why they are leasing only the most expensive phones..since they will have the most up to date parts. Kind of like a car, you can only lease new cars, no one is going to let you lease a 3 year old car.

        • hack400

          If you are trading in 3 times a year the phone is going to be in pretty good condition so…

          I have no idea what T-Mobile will do, I suspect they will refurb and sell on their site just like they do today with Jumped phones…

        • Alex

          hack400, working hard or hardly working ? :-)

        • hack400

          Indeed…

        • Alex

          So the conclusion is… T-mobile is saying.

          – New Customers, welcome welcome you can now lease our phones.

          – Current Customers who just got the phone with or without Jump, too bad, you will have to wait many many months, sometimes more than a year.

          – Current Customers that had a phone for a long time, are all welcome.

          So basically current customers are screwed again as usual….

        • hack400

          Current Customers with Jump only have to wait until their next Jump eligibility date…

          So, really, only Current customers who don’t have Jump and have a long way until their device is paid off…

        • Alex

          No!!! You can’t switch to the new Jump program… you have to pay off the entire EIP…

          “Short answer is yes. Even if you’re not on a current JUMP! plan, you can upgrade and sign up to the new JUMP! on Demand program. However, it’s worth noting that you’re still subject to the terms of your EIP agreement. In other words, you’ll have to pay off any remaining EIP balance before signing up to the lease deal.”

        • hack400

          I am eligible for a Jump. So, I can switch.

          “Current JUMP! customers can continue to use their JUMP! benefit with device EIP financing or move to JUMP! On Demand with their next upgrade and EIP payoff.”

        • Alex

          Ye but then you have 2 phones…

        • hack400

          What?

        • Alex

          You have to pay off the EIP and sell it, there is no benefit. Waiting is the best answer.

        • hack400

          Rubbish. If I am Jump eligible, my Jump pays it off.

          “Current JUMP! customers can continue to use their JUMP! benefit with device EIP financing or move to JUMP! On Demand with their next upgrade and EIP payoff.”

          EIP Payoff is where Jump pays off the remaining EIP balance.

        • Andrew Singleton

          you cannot “jump” to jump on demand. customers MUST either pay off their eip and start from 0 OR trade in the phone to help pay for that existing eip and then finish paying it off after that BEFORE leasing a phone.

        • hack400

          Yup, badly worded details on T-Mobiles PDF, or misinformed Twitter folk, either way there’s no incentive to move from Jump 1…

        • h4rr4r

          Current customers who brought their own device or have already paid for the phone are fine.

          Only those still paying for a phone, who could always just pay it off.

        • h4rr4r

          They refurbish them. That means replacing the case and any phone too damaged will be cut for parts.

        • Epic_Ninja420

          6/28/15 like it says in the main post.

    • Andrew Singleton

      wrong. the 6-month waiting period is only from jump addition to your first upgrade. after that, its 2rolling-12-month-period.

  • Phil

    hmm to much thinking.
    I’m on jump 1 & will hold tight watching the storm

  • NardVa

    If you upgrade with On Demand instead of regular EIP, you avoid sales tax and you have the option to upgrade anytime you want.

    • Andrew Singleton

      no, tax is paid monthly with OD. so you only avoid tax for the pro-rated amount of time you didn’t keep the phone.

      • NardVa

        Got you. Similar to a leased car in some states. The tax is paid monthly.

  • honestabe

    When does the promo rate on iphones with a trade in last? And any idea where they post the monthly pricing for the other phones?

    • elite2291

      the monthly pricing for the other phones is the same as it always been for well qualified customers

      • honestabe

        Oh, so the Jump on Demand monthly rate is the same you’d be paying if you decided to go straight EIP instead?

        • hack400

          Yes

        • honestabe

          ah, thanks!

    • hack400
  • Great job updating the Readers

    Cam, Great job updating your readers as always. I know family is first and foremost our greatest priority, But, You will be missed as the Managing Editor…!!

    • shockala

      shut your mouth and stop kissing cam’s ass..This is big news for tmobile and people wouldn’t be at this site if they weren’t interested in tmobile. Peopel aready knew abou this before cam posted it. NEWB

  • brybry

    So this sorta makes sense if you are on a junk smartphone and want an iphone.
    get the credit for 18 months and switch to a different phone if you want to.
    You pay 15 x 18 for the duration ( which isn’t too bad for a flagship device ) and have the option to buy out.
    Will the option to buy out reflect the 18 month courtesy credit from t-mobile since they are offering the credit for the 6 and 6plus? or will the buy out price not reflect it?

    • elite2291

      it will be $164 if you want to buy out after the 18 month term

      • brybry

        Which is pretty good. You’re getting $200 off the retail price and as long as you’re not switching to a different phone you’re set. In 18 months the iphone 6 or 6plus should be worth more than $164 + whatever you paid on your lease fee. If you take the trend of the 5S and it’s ability to retain value.

  • Alex

    So thinking about this, it’s interesting how John Legere is making full circles with his Uncarrier. So initially they wanted to separate out the service from the phone. Make the phone like a loaned out phone. But now it seems he is going back making full circle and going away from Uncarrier. Think about it, before your phone was on contract and you could only upgrade every 18 months or so. The reason most people hated contracts is because of the limited upgrade option. So now it seems we are back to the 18 month cycle (where you have to finish it), except you now can upgrade 3 times instead of once. So why not just go back to where it used back in the old days and just simplify this whole thing back to 18 or 24 month contracts with 3 upgrades. This Uncarrier just causing mess.

    • archerian

      Contracts were there for a reason – to force people to stick around. When they started Uncarrier they needed to break people free so they could move over to T-mobile and so started the Contract Free revolution that but after the bulk of the migrations have happened and the competition is growing fiercer, they need to retain customers. What better way than programs that entice users to newer phone and force them to stay behind while touting the whole no contract principle? Paying off an EIP is more expensive than the old ETF and there is no lower EIP payment for being a customer for x months like there was for the ETF.

      • Alex

        Most people just stay with their carrier for a long time, once they comfortable with then, they just stay with them. Contracts didn’t matter. And when Tmobile announced no contracts, only very very small percentage of people cared. The only thing having no contracts with the phones as EIP, I am able to get as many phones as I went and sell them. So with the leasing Tmobile is simplifying the process where I don’t have to go on ebay and keep selling them. If they just did that in the first place, this would have been all simpler.

        • g

          I would have to disagree. The BIGGEST Uncarrier move was no two year service agreements. Customers in the back of their mind are more satisfied knowing they can literally leave whenever they want, even if they have EIP. All they do is pay off the phone THEY purchased if they want to leave. It’s more transparent and much easier for them to understand.

        • Frankwhitess

          Dude… You can still buy the phone out rite… No one is forcing you to lease the phone. Admit it. You like the sound of your crying.

        • archerian

          Customers in the back of their mind are more satisfied knowing they can
          literally leave whenever they want, even if they have EIP

          But with Jump! On Demand, they can still walk away whenever they want, but still be on the hook for all the remaining lease payments and return the device. This isn’t such a satisfying notion.

        • g

          You also have to understand these Uncarrier moves (including ‘Amped’) are all coming out in a certain order/timing. Surprisingly, T-Mobile & those behind these moves are not idiots. Think about the changes that are coming soon; 3G/4G AWS being shut down in a large percentage of huge markets, 700Mhz being launched nationwide & being close to completed, 600 auction next year, 2G being switched to all 4G &/or 4GLTE by end of year, VoLTE, etc.
          The idea behind customers being able to keep up with all the huge technological enhancements without having to pay virtually nothing up front and/or different monthly will help solve customer pain points of always having to upgrade each year to get the “next best thing”. Being able to upgrade at any point is also a huge plus.

    • dtam

      #1, if you upgrade, your 18 month resets
      #2, you don’t need to participate if you don’t want to.

    • Masterful with these Marketing

      Yes, well stated. John Legere and team are masterful with these marketing strategies, and ideas, that is, re-framing to make us think we are getting an edge or bargain. Are we?!

      • Frankwhitess

        Yes we are… If you don’t like it, buy the phone out rite and go on your way.. Stay with that phone till the end of time.. #Hate-cheap-Dudes

        • To lease or Not to lease…

          HUH?!! What?!! I have purchase my phones outright as many others on this site. Now let’s get back on Topic…to lease or not to lease!

    • Mike

      well just shut up and buy your phone outright

    • Frankwhitess

      Alex,… Stop the crying.. There is nothing worst than seeing a grown man cry over money… Alex, buy the phone Full price and stay with it till the end of time if it disturbs you that much… Or let me guess, you want a brand new I-phone 6 for $200 period.. Alex, you should have taken the Red pill and stayed in the Matrix…

  • Mike Palomba

    Wait, so let’s say someone wants to lease an iPhone 6 but doesn’t have a smartphone to trade in. They would have to pay $27 per month? Before my EIP was payed off I payed $27 per month and now I own it. I don’t see the value in that.

    • hack400

      It’s the same. You pay the same price leasing or EIP. Only difference is after 18 month lease, you have to pay the remaining 6 months off or jump to a new phone. If you pay the phone off, it’s yours, just like EIP…

  • thepanttherlady

    @hack400 I think DISQUS is having problems. I’ve approved your previous posts numerous times, as well as others and they keep jumping back to unapproved to not there for me to approve. It’s been quite frustrating, sorry!

    • hack400

      No worries. I think you have been approving them, they’re just getting lost in the mass of posts. Would be nice if Cam posted the link in the main story…but either way wasn’t griping at the mods :)

    • maestroalvarez

      He may want to post a screenshot of the clause he is referring to by sending it to google docs and posting a link to the doc…. :-) It’s worth a try.

  • elite2291

    This new jump 3 will lure everyone to come to t-mobile even more for new customers

    *Upgrade tomorrow if you want (3 times per year)
    *No sales tax when you switch phones (Well qualified)
    *$216 off of Iphone 6 and 6 plus (Trade-in required)
    *Don’t have to buy insurance if you want to jump

  • honestabe

    Would sales tax be due at the end if you decide to pay the Purchase Option Price?… since wouldn’t that then be a “purchase”

    • elite2291

      yes

      • honestabe

        :(

        • archerian

          But only on the purchase option price portion since that’s the actual transaction?

  • Masterful with these marketing

    I think John Legere and team are masterful with these marketing strategies, and ideas, that is, re-framing to make us think we are getting an edge or bargain. Are we?

    • Perfecto

      No. The used phone market is a multi billion dollar industry. T-Mobile is making sure you don’t sell your phone on eBay, Craigslist, swappa, gazelle, tech heads of South bay etc… Now T-Mobile can wholesale these phones all around the world.

      The key thing is that our used phone has tremendous value, that T-Mobile is undervaluing

      • Masterful with these marketing

        Very insightful, thanks!

    • Andrew Singleton

      do you want the newest phone, and a new phone 3 times per year? good luck finding that anywhere else for anywhere near the same cost.

      • archerian

        that’s not entirely true … no one will drop this kind of a deal on your lap, that I agree.. however you can get something similar by selling your device online and it the net differential cost will less than what you pay for the lease.

        The extra cost for the lease is kind of T-mobile’s “Convenience Fee” for handling your device buyback and resale and issuing you a new one, and in the meanwhile they get to keep you a customer for another 18 months.

        • Andrew Singleton

          17% of device cost for 4 months of use. So if I buy a g4 for 600 will i pocket 498 4 months later? doubt it with ebay’s 10% fee, but you’re right its pretty much the same.

  • Irfan

    so mean trade a phone get new phone from t-mobile on lease ( no lease fee )for free up to 18 months, retun with good shape u are good to go , mean u only pay for service not the device ..if it is like this …its cool or what the hell , its f- confusing

    • NardVa

      There is no monthly fee for On Demand. You only pay EIP (phone installments) for 18 months. After 18 months, you have to either upgrade, turn the phone in, or pay off the remaining balance of the phone.

      • Andrew Singleton

        correct, but the payments are NOT installments. you are not paying down a debt, you are merely renting.

      • PMB01

        Purchase Option Price isn’t necessarily the remaining balance. It depends from phone to phone.

  • Jasmine Villanueva Cruz

    I was told I owe 161 on my Eip and if I do a trade in its 120 so I would. End up paying 41 bucksFor my Eip correct? I paid 50% of my phone

    • elite2291

      what did you want to do?

      • Jasmine Villanueva Cruz

        Get a new phone with the jump on demand.. But still owe 161 ..tmobile Customer Service said I would trade in my phone the trade in value is 120 for my lg 3 and I will pay the remaining which will be $41

        • elite2291

          do you have jump 1 or 2?

        • Jasmine Villanueva Cruz

          Not sure which one I have ..I pay 10 bucks a month I pay half of the phone and I can get any phone just have to pay half

        • elite2291

          so thats jump 2 so if paid half why can’t you do the trade in so it can wipe the balance and migrate to jump on demand?

        • Jasmine Villanueva Cruz

          I could ..I was asking if the info was right.. I got like 2 different answers when I called them. Plus I’m on building credit I wasn’t sure if I qualified. I been with them for almost 2 yrs good payment history with them..

        • elite2291

          Every1 qualifies for jump on demand on postpaid account, now your upfront costs will depend on your credit so if you have 2 yrs of good payment history you can ask them to switch you to well qualified that way you won’t pay anything upfront when you migrate to jump on demand

        • Jasmine Villanueva Cruz

          Thank you

        • Phil

          its 1 year of good payment history

  • Zach Mauch

    65GB iPhone 6!?!?! I must have that extra gig white whale!!

  • hack400

    yankeesusa Nicely taken out of context.

    This is what the article said

    “As readers know, I switch my phones around a lot and three times a year may be just what I have been looking for. It may be excessive for some people, but there is no requirement to upgrade that often either.

    Here’s what T-Mobile describes as the process in the press release:

    Get a new smartphone for zero out of pocket with qualifying credit, and zero sales tax due today, followed by one low monthly payment that includes the cost of that new smartphone and, for free, the ultimate freedom to upgrade whenever you want. When you want a new smartphone, just swap your old phone for a new one. That’s it.

    You do have to trade in your existing phone and it has to pass T-Mobile’s inspection. Otherwise, T-Mobile treats it as a regular full phone equipment install plan like they offer now.”

    So, to trade in 3 times a year, you have to trade in your existing phone.

    As far as trading in your phone to get the Jump on Demand, that only has to be done to get the $15/month iPhone deal, otherwise you can pay full price and get Jump on Demand without a trade in.

  • Mike V

    Where can I find eligible phones. I was thinking of bringing my mom onto my account. She doesn’t have a smart phone, so I was thinking of buying the cheapest one available for the program and signing her up.

  • alex

    can we still get the free battery and charger from LG by signing up for G4 phone?

    • Andrew Singleton

      yes. that promotion ends the 30th and must be submitted by 7/5. the tmobile exclusive 128GB sd promo ends the 27th and must be submitted by 6/27. in case you weren’t sure, you are entitled to both promotions.

      • alex

        i might still grab the charger since jump starts on 6/28. too late for Sd card.

  • maximus1901

    In case people are wondering why only certain phones are available: it’s because those are the phones with the highest resale value for TMO to resell after you turn it in.

  • MarkieE

    Still a little confused here. Anybody want to chime in here, would appreciate it.
    I have a 6 Plus which I bought in December 2014 on JUMP! 2 by making monthly EIP payments and $10 for the JUMP! program. Can I trade-in this device and migrate to JUMP! 3 to take advantage of the iPhone 6 promotion?

    • elite2291

      only if you have paid 50% of your 6 plus can you migrate to jump 3

  • Sushimane

    ok to get this right for myself i just got done paying off my phone. I would go to a tmobile retail store and do this phone leasing program dub “jump on demand”. I would have to enroll myself into the jump on demand? or is it everybody and anybody can do this without paying the 10 dollar fee like on the jump 2.0? can anybody clarify this for me thanks.

    • elite2291

      yes go in on the 28th and you can start leasing phones no cost to sign up

      • Sushimane

        I wouldn’t have to pay the 10 dollar monthly fee?

        • elite2291

          no it would be an $8 fee if you wanted insurance on your leased device

        • Sushimane

          Oh ok so basically free service. The insurance is more to be on the safe side. Sweet might check out. I know for a fact no iPhone

        • Andrew Singleton

          the trade-in lease program is a “free” service, meaning there is no charge to go this route, but you are indeed making lease payments.

        • Sushimane

          Leasing program that can get you three new phone to use not to keep but to use lol. But there are options to buy the cellphone after 18 months

  • Phil

    Wonder how Samsung knox trip will be handled.

    • bumrocky

      Was thinking the exact same thing…rooted phones still turn on, have no cracked screen or water damage…that qualifies, right?

  • Addel

    Anyone know what qualifies as an “eligible smartphone”:
    iPhone 6 Pricing: Eligible paid-off smartphone trade-in, lease, & qual’g service required.

    • elite2291

      from what I know is any smartphone that is completely yours meaning completely paid off and is in good working condition

    • Andrew Singleton

      no water damage. no cracked screen. turns on. paid off. not blocked.

  • Mike Palomba

    Is this all that uncarrier amped is? I don’t find it that exciting, revolutionary, or industry changing. Sprint did something similar and they didn’t make a huge deal about it.

    • hack400

      No, it’s just Uncarrier 2 (Jump) Amped…more to come…

    • Andrew Singleton

      also, sprint did NOT do something similar.

      • Mike Palomba

        I don’t like sprint but they’re the ones who started the whole leasing idea, and now T-Mobile is putting their own spin on it.

        I’m no troll, I love T-Mobile and I’m a T-Mobile customer but not everything they do is groundbreaking and industry leading.

        • Andrew Singleton

          no no, this is industry leading. sprint offers set lease terms and no upgrade option. pretty much a contract. for every 1 sprint device, t-mobile customers can use up to 6.

        • archerian

          so the 18 month lease agreement which renews each time you upgrade (those 6 times), which comes with a penalty for breakage and extra cost to finally own the device isn’t a contract?

        • Fuego

          Nope, because you can just buy it retail price and not deal with leasing :). No contract

        • JLV90

          Sprint has yearly upgrades on leases… if you give them at least $80 a month. With t-mobile it’s $50

          Sprint does offer loyalty leases to some customers though for close to nothing though. like $1-$5 a month.

        • orlando duran
  • Dark enV

    T-Mobile told me on top of the $216 credit when the phone is traded in you still get credit for it. My only real issue is that since it’s in store only and my local store doesn’t carry the 64GB iPhones, 16GB just isn’t enough

    • elite2291

      what phone are u trading in?

      • Dark enV

        It’s my brother and his wife, they both have iPhone 5C’s and T-Mobile is offering $50 trade in but Verizon is offering $58 so T-Mobile told me they’d match that and add another $50 to the trade in so they’d get $108 per phone on their trade-ins plus the $12 discount per month.

        • GersonT1000

          Trust me, you can find people online that will buy the 5c for a lot more than $108.

  • Peter Smith

    After reading this, I will pass. I like jump 1.0 and 6 months is a good enough time for me to hold on to a phone. Plus much more simple than jump on demand.

    • Andrew Singleton

      in your case, being fine with turning in a phone, it is illogical that you would prefer jump 1. jump 3 is jump 1 with an extra upgrade. and its cheaper.

    • jralphroman

      Why would you pick jump1 over 3? Do you know basic math?

      • elite2291

        why would you pick jump 3 over jump 1?

        • J.Ralph Roman

          Its the same thing except you get one additional upgrade and it doesn’t cost you the $10 a month fee.

        • elite2291

          true those are some of the pros but some of the cons are you can’t buy out your phone until the 18 month period, only select phones are available, you can only use it in store meaning no shipments if inventory is sold out, after 18 months if you want to keep your phone you have to give the full purchase price on top of your regular monthly bill

        • jralphroman

          If you’re buying phones out right then why are you even using JUMP?

        • Epic_Ninja420

          You dont pay the full purchase price after 18 months. You pay the of the cost of the phone minus your lease payments/down payment(if you made one)

    • GersonT1000

      On Jump 1.0 you have to pay tax on the phone. Right there that’s around $60 on any flagship phone. That’s the same as 6 of the $10 monthly charges from Jump 1.0. You can also keep any phone as long as you pay it in total. So actually, it’s just about the same thing, but the more expensive the phone is the better the deal is (you save more on the tax).

  • mreveryphone

    Seems like T-Mobile is recognizing the value of craigslist, Swappa, and eBay for the used cell phone market with this deal…

  • hannover

    We’re gonna miss you, Cam!

  • dontsh00tmesanta

    Uncarrier amped was a let down

    • This is just a start…

      • dontsh00tmesanta

        The start is a let down

  • Ronnie Miller

    Question: I have about $97 left on my EIP for an iPhone 5S and would like to take this program. But, I don’t want to trade-in my 5S because my friend would buy it for $250.

    I do, however, have a Lumia 521 laying around. Can I use my Lumia to trade in and get the iPhone 6?

    • Visvism

      I would recommend paying off the remianing EIP balance first as they may say you need to turn that device in if it’s still showing attached to the line of service with installment payments remaining. Once it’s paid off you’re free to show whatever device you would like on the line.

      • Ronnie Miller

        So pay it off and then switch my SIM card to the Lumia and take it in, right?

        • Visvism

          Exactly.

  • Dakota G

    Can anyone help explain this? I pulled this off straight from the tmobile website. The question is “Can I switch to JUMP! On Demand if I currently have JUMP!?” the answer provided was “With JUMP! you have two options when you’re ready to upgrade. You can use your JUMP! up grade, we’ll cover up to 50% of your original device cost and you keep all the benefits that come with your current JUMP! program. Or, you can pay off any remaining balance on your current phone and move to JUMP! On Demand.”

    • elite2291

      It looks like you still need to pay off the balance even if you are eligible for jump so I would suggest jumping to a cheap phone and then paying it off so you can migrate to jump on demand

  • Garry Porter

    Here is a question I don’t think anyone has thought of…I currently own a BlackBerry Classic which i bought outright from BlackBerry because T-Mobile was not selling BlackBerry’s….I would like to upgrade to the S6 Edge….Being that I technically don’t own a T-Mo device am I required to trade in a phone to get on this lease deal or can I walk in and just sign up with no obligation?

    • elite2291

      the trade-in is only if you want to take advanatge of the iphone 6 promo, other than that you don’t have to trade-in a phone to sign up for jump on demand

      • jay

        my understanding is you cannot get on the lease deal without trading in a phone.

        • elite2291

          no the trade-in is mandatory only for the iphone promo

        • jay

          ahhh i see if not then you would lease for $27 correct?

        • elite2291

          exactly

        • jay

          is there a way to decrease the lease amount with a deposit?

        • elite2291

          i’m not sure if they allow you to put more money down since it’s a lease

  • A.C.

    T-Mobile notes that: “If customers terminate the lease early,…. plus the remaining unpaid scheduled lease payments for the remaining items,….”

    So, hypothetically I switch to T-Mobile and lease a phone on the Jump! on Demand program. Now after 6 months I am not happy with the phone or the service and I want to turn the phone in, does that paragraph mean I still owe the remaining 12 payments right then and there? I am not sure what the “remaining items” part means, but it sounds like a good deal for T-Mobile, they get a couple hundred bucks and they get to sell the phone again.

    • elite2291

      so lets say you get the note 4 on jump on demand and you want to cancel after 6 months the remaining lease balance will automatically be due and you have to return the phone back so $29.16 x 12 = $350 that’s what you would have to pay

      • alex

        they kinda sign you into contract for 18 months. that is fine with me as I have been with tmobile for 10 years, and dont see myself leaving soon, especially with music freedom, and unlimited data, and now getting a new phone every few months for roughly $360 per year cost.

      • liz

        That’s kinda suck… Why would anyone agree on paying that much and not getting anything. When you’re thinking of ending your Jump! on Demand, might as well just buy off the phone: pay the remaining balance + the purchase option price, right?

        • elite2291

          its actually better on jod if you cancel because now you have 2 options either pay the lease balance and return the phone or pay the lease balance + the remainder of the phone and keep the phone.

          Usually if you are on eip and decide to cancel within 3 months you will still owe the remaining balance of the whole phone, on jod you can at least have an option on what you want to do

      • C. Watson

        Thats true but you can pay the balance to buy the phone and resell and it won’t be nearly as bad

  • Mike V

    I tried to ask this question before but didn’t do a very good job of it. Let me try it again..
    I’m thinking of adding my mom to my account with this promo. She doesn’t have a smart phone now, so I was thinking of buying a cheap smart phone to use as the trade in (I’m assuming the trade in is mandatory in this deal).
    So, I have 2 questions that I could use some help with.
    1. Is there a list of smart phones that T-Mobile will accept as an “eligible” phone?
    and..
    2. Is the trade-in only mandatory with the discounted IPhone deal?

    thanks!

    • jay

      by eligible they mean it must be functional. And trade in seems to be mandatory.

      • Mike V

        ah, thanks..
        So i guess I need to figure out the cheapest working smart phone out there..Amazon here I come..

      • dtam

        only for the iPhone 6 deal. you don’t need to for any other phone in the program

    • Kevin

      I don’t believe to START the program, you will need a trade-in. To get the 15$ a month for the iPhone you might.

      If you just want to start the program though, you don’t need a trade-in. You will just need to trade in the device you have, everytime you “Jump” to a new device in the future.

  • jay

    on the promo for the iPhone 6/6+ What happens when you JUMP to the newer model of the iphone? Do you still get the bill credit?

    • elite2291

      they credit you for 18 months for the iphone 6 or 6 plus after that if you upgrade to the iphone 7 it will be regular pricing

  • It’s a good and decent deal…

    It’s a good and decent deal, I checked the other carriers for pricing installments/leasing it is a WIN WIN (option) for T-mobile customers…

  • Jay Tejeda

    This sucks so I have to pay 27 a month for a phone I will never own ,I have to be lock down in a lease for fear of paying early termination penalty feeds ,I have no insurance coverage what so ever why would I do this why not just get
    An installment plan where I pay 27 a month but at least I own the phone and can pay as early as I want.

    • hack400

      You don’t have to use Jump on Demand, you can still get EIP same as usual, or Jump. It’s just another option. Also, you can pay the lease off early and buy the phone without penalty, so it’s really no different than EIP in that respect. You can add insurance for $8/month, same as EIP.

      • elite2291

        it’s very similar on eip you can give small amounts extra towards the phone to pay it off faster and in jod you would just pay the lump sum.

    • alex

      this is for people that like the latest technology, trying a new phone 3 x per year, no fees or tax upfront. Leasing will cost you around $360 a year, no money owned, you get to try three different phones for $360 a year. Just get a good protective case to protect the screen and dont drop it into shithole..Everything else is covered by manufactures warranty. I see it as win win for someone like me that gets a new phone at least 2-3 times per a year.

      • Jay Tejeda

        You are still lock in every time you change phone u star an 18 month lease so if I get a phone for 3 month 27$x3 =108$ x3 =324$ a year with 15 month left on a renewed lease.

        • alex

          i dont see myself with another carrier, so i dont mind the 18 mo lease. Nothing beats music freedom, unlimited data, new phone every 3 months. Plus $10 for 5gb data on my tablet, and 5gb hotspot. Tmobile too sweet to go anywhere else.

        • Trill262

          Hotspot is now 7gb!

        • 21stNow

          Even if you don’t plan to leave now, I would still consider the JOD end game if I were you. You never know if you may need to move for a job, family reasons, etc. in the not so distant future. If the new place is in a place that has poor coverage from T-Mobile, the process to get out of a lease suddenly becomes relevant at the same time that you would have moving and other expenses.

        • alex

          worse case scenario is just pay off and keep the phone. You can always resell. win win situation.

        • Phil

          I’m on Jump 1 very reluctant making change coming up with same numbers.
          The worse is for Those that have not so good credit.
          Every time they JOD their paying 200.00 upfront = 600.00 lost a year.

        • alex

          isnt that $200 counts towards the monthly payments?

        • Phil

          yes making your payment go down

        • elite2291

          its the same for jump 1, you have to give way more than taxes if you’re not well-qualified, the extra money goes towards the phone anyway

        • Phil

          True true which makes Jump anything not such a great deal for those with not so good credit

        • elite2291

          yea but with smartphone equality anyone who has made 12 monthly payments whether postpaid or prepaid automatically qualifies to get $0 down pricing

        • Phil

          Yes that’s a win f,sure.
          Jump 1 also has 10.00 monthly charge – 120.00 year.
          Its basically phone insurance/Look out Security.

          Those on JOD may want to think really hard on insurance purchase. One good drop & your screwed.
          It would be well worth 8.00 investment per month stay protected

        • elite2291

          yea I would highly recommend the insurance on jod, if your phone has a cracked screen and doesn’t turn on anymore that’s $500 automatically right there

        • Trill262

          No because once you have made 12 moths of payments on tome you are considered the same as so.eone with good credit meaning no down payment is required

        • Cruise Guy

          Jump 1 may still be a better deal if you are happy with upgrading 2x per year. I may be with you on this point.

        • Phil

          Like you I find Jod very tempting & Whats holding me back.
          Jump 1 is set in stone terms wont change.

          Jod on the other hand is a promotion that will have twist in turns – phone availability , referbs being issued , deposit terms changing etc lots of unknown to come.
          That along with locked into 18 months & no true ownership I feel its a bad deal for me.

  • Ray

    Last night on John’s Periscope, he dropped a little hint on another amped up feature coming down pike. Someone asked him about test drives and he said something like just wait. There is more coming about that.
    I’ll bet you that test drives are coming soon for businesses.

    • Visvism

      T-Mobile has a long way to go on coverage before it can even begin to make a dent in the duopolies business market. Businesses need coverage; especially large scale enterprise. My company doesn’t give a damn how fast the connection goes, they need the phone to be a phone and actually work for talking with clients and other personnel. T-Mobile drops calls when swapping between some cells even on major interstates and they need to expand voice coverage to more areas. I hadn’t seen ‘No Service’ on a cell phone since 2010 until I decided to make the move back to T-Mobile. Hell even when I had Sprint back in 2009 they would roam on Verizon’s network to at least give me basic phone functions.

  • Hollywood J Blaq

    So I have a question.

    I’m on Jump 2.0. When I bought my phone, I paid a down payment on it (around $240) and make payments. 50% of my EIP is paid off, so I can go in and get a new phone.

    Now here is my dilemma. If I go into the store to get a phone on JUMP 2.0, they will pay off the balance and I would, again, have to put another down payment on a phone. With JUMP! On Demand is this going to be the same? Based on the article above, the DP will be cheaper that it was on an EIP, however it’s still a down payment.

    Also my wife purchased a phone as well, but it was refurbished and was not put on the JUMP! Program. We are around 45% paid off on the EIP. I would like to know about that situation as well.

    Can someone clarify this particular scenario for me?

    • elite2291

      yes based on you’re credit you are not well qualified so you would have to give a down payment of 250 – $300 on jump on demand. For your wife’s phone you have to finish paying off that one as you cannot lease a phone while you have another on eip

  • TMorob

    So I have been on twitter and asking the question about 50% of EIP and Jump and T Mobile is saying that ALL EIP has to be paid before you can Jump into the new Jump plan and walk out with a new device! Just want to see if anyone here has reached out to T Mobile for comment? It is contradictory but almost makes sense. If you owe EIP balance (which Old jump has nothing notably to do with it, except where they will pay the remaining 50% owed on the device prior to jumping to a new one), and the new plan incorporates a leasing option and Jump into one bucket. Realistically I haven’t received a straight answer and I am getting legalistic double speak about it, which means I would have an issue if I waited until Sunday and go into a store.

    • elite2291

      yes all eip has to be paid off so you can use your jump 2 to jump into a cheap smartphone, pay it off and then you will be able to lease a phone on jump on demand

      • TMorob

        But in this post and many others here beleived the same thing I did:

        “If you’re on a JUMP! plan, you’re subject to those terms still. For those on the first generation JUMP!, that means you’ll need to have had your most recent phone for at least 6 months. For those on the 2nd generation JUMP!, you can upgrade whenever you like as long as you’ve paid at least 50% of your EIP balance.”

        We took this to mean if I pay only 50% of the phone I could trade in my old one T Mobile would pay half and then I could transfer to the new Jump program. This is not the case, I still have to pay off the device and then take part in the new program. Both programs cost about the same just the difference is one allows you to upgrade more often without having to pay huge amounts to do it.

        • elite2291

          yea its true the writing on the facts sheet weren’t really that specific in this situation but if you wanted to take advantage of the iphone promo what i wrote above will be your best and quickest bet.

        • TMorob

          I don’t want the Iphone or care for that promo. I just want to take the Wife’s S5 which has 50% EIP paid off and trade in for the Note 4 and new Jump. I understand that monthly we are still looking at the same amount as current jump plus EIP. What I was hoping to do away with is the EIP balance, and trading her phone in looks like it gets rid of most of the remainder EIP but not all.

        • Julia

          I work as for t-mobile and it was a tough day for us because of all the confusion with jump on demand. From what I have learned and seen with transactions done by myself and my co-workers today…it is only for the iPhone promotion that you must completely pay off your old phone on eip with jump 2. To get the 12$ credit each month of the lease. If you’re getting a galaxy, you just have to reach half of the device paid to switch to jump on demand.

        • Tmus21

          This is contradicting posts over here. Most people are saying If you are on Jump 1 and are 6 months in, you have to upgrade to a cheap phone, pay that off completely, then you can move to jump on demand. What your saying is if your 6 months in and buying a galaxy, you can go straight to jump on demand without paying the EIP off fully and just trade in the phone?

        • TMorob

          Actually I was in the store yesterday and completed the transaction to go from Jump 2.0 to the new jump on demand. I had to do exactly what I thought Pay off all remaining EIP (which T Force helped out with). So when I traded in the old phone the trade in value wiped out all remaining EIP and I was able to get into the new JOD plan, with the Note 4. The promo is for the Iphone only, otherwise you pay the exact same price as you would if you were on Jump 2.0 the only benefit is that you don’t pay taxes when you upgrade and you can jump 3 X’s a year without paying off half your device, because your leasing it. You do have the option to buy the phone but that’s it.

        • TMorob

          Ok now that more time has passed. Is this still the case, or is it more clear that you whole device payment must be satisfied?

    • CSR2

      we got further information today, and technically your eip doesn’t need to be paid off , it works just like the eip, it’s based on the amount tmobile says you can finance, so if the phone you pick is more expensive then the amount of available credit , you may have to pay the difference to upgrade, but as of today you can have jump on demand and an eip at the same time! hope that helps

  • CSR2

    we got further information today, and technically your eip doesn’t need to be paid off , it works just like the eip, it’s based on the amount tmobile says you can finance, so if the phone you pick is more expensive then the amount of available credit , you may have to pay the difference to upgrade, but as of today you can have jump on demand and an eip at the same time! hope that helps anyone

    • elite2291

      so how does that work if you have jump 2 and you already paid 50% of your phone, remaining balance is $325 but you wanted to switch to jump on demand how would the whole process work?

      • CSR2

        if you are a well qualified customer and just have the one phone, you probably qualify to keep it depending on cost of phone you want to use demand for and have two payments, if you just want one, because you are at 50 % you go to your local store trade in your device , we pay off the remaining balance and you walk out with your new phone also no longer having to pay the extra 2.00 for jump as theres additional cost for the jump on demand! hope that helps

      • CSR2

        the only thing I would add is unless you are taking advantage of the iphone 6 promotion, if your phone is worth more then your payoff there would be no trade credit applied to the lease device, you only get the difference as a bill credit if you get the iphone 6 during the promotional period! let me know if you need any more help , outside of accessing your account lol !

  • Mike Palomba

    2 questions

    1. Do you have to trade in your current smart phone or any smartphone? Because I currently have a mint condition iPhone 6 64GB and I don’t feel it’s worth it if I have to trade that one in.

    2. Let’s say someone was to get the iPhone 6 for $15/mo. And a few months later felt like getting a galaxy s6 edge. Would the price be locked at $15 or would it change?

    • elite2291

      for the iphone promo any smartphone in good working condition, the price would monthly would change as the promo is $12 credit for 18 months as long as you stay with your iphone

      • TMORocks

        For the trade, how do you know that is any smartphone in good working condition? Link please!
        They state eligible phones for trade (what is that?) and when I called the store, they said they do not know either at this time, to check later by the 28th (Sunday).

      • CSR2

        you don’t have to get an iphone, that’s just the original promotion, quite a few phones are available.

  • Guy

    Went in to the store today to see if I would be eligible when it rolls out. I don’t know what Gen JUMP I am on but I do know that I am due a trade-in/upgrade on Aug 9th.

    Anyway, I was advised that I would have to pay off my existing Note Edge (bal $606) and then I’d be eligible. The rep advised me to wait for August 9th, where I will use my current JUMP upgrade and trade my phone in and pay only the taxes for the new one. Boo! Was getting excited with the idea that maybe I’ll have my S6 by Monday.

    • CSR2

      that was the original information we were given to advise customers, some well qualified customers depending on their available equipment credit line, can jump on demand and still carry an eip.

      • CSR2

        it’s always going to be recommended to pay your eip off, but you still own that phone, and the agreement doesn’t allow us to take the phone . you only have to trade in your phone ,if you are taking advantage of the iphone on demand promotion, please wait until it launches and go back and get your phone!

        • Sammaad Shams

          Seems like existing jump customers are getting penalized for having jump. Once you are eligible for upgrade you should be able to switch to jump on demand with no payment.

        • CSR2

          no, please scroll down and read my reply to elite, i did the training today which changed some of the original terms, you don’t have to pay your eip off to jump on demand, depending on your available equipment credit line, you may get 0 down on lease , or may have to put down payment, you can still have jump on demand and eip.

        • Sammaad Shams

          I read your reply and concluded that I can go to jump on demand from jump 2 but will have 2 payments. One for the new phone under jump on demand and second the remaining payment of eip. I was saying once you are eligible the jump 2 should pay down my eip and when I upgrade they put me on this new plan.

        • CSR2

          well just to be clear jump on demand is a not a feature that can be added to your account , it is a form of leasing we offer now, jump is used because of the 3 upgrades in a year. n yes you are correct if you keep the phone you have on jump 2.0 when you hit 50 & you can trade it in but be mindful you still have to buy a new phone for the balance to be paid, can be a cheap phone, just making sure you know all the exceptions!

        • Sammaad Shams

          Yeah this is what I was thinking. Just get a cheap feature phone and pay it off and move to jump on demand. Thanks for clarifying this.

        • elite2291

          hold on so if im on jump 2 and i paid 50 % of my device and wanted to move to jump on demand, i would trade-in my phone so the balance would be wiped off and can I just then lease a phone on jump on demand or would I have to get a cheap smartphone and pay it off and then be able to lease a phone on jump on demand?

        • CSR2

          you can lease a phone regardless, but to get your balance wiped off on existing phone you must use your jump 2.0 and purchase a new phone doesn’t matter which one. that way you don’t have two payments if you don’t want

        • A decent deal…

          We appreciate your insight. Also, in your opinion, is it truly a decent deal and/or option for customers, that is, Jump on Demand?

        • CSR2

          yes if you already someone who always trades their devices in before paying it off, then they never really owned the phone anyway, on top of the fact that you don’t pay an additional fee per month for jump on demand, just the lease payment ,if you don’t plan on upgrading atleast twice a year, or not a well qualified customer then it might not be for you . I hope that helps . n yes i work for tmobile but am a consumer at heart, so just honest straight from the source information!

        • A decent deal

          Wonderful, thank you. Also, I am a ten year plus customer of Tmobile and appreciate your straight- forwardness as I weight my options.

        • CSR2

          no problem at all, glad i could help and thanks for sticking it out with us that long !

        • CSR2

          the downpayment system works the same as eip, well qualified get 0 down, less qualified have higher out of pocket costs, everyone gets same purchase option at the end and pays the same amount over the length of the agreement.

        • CSR2

          you can retain your jump that you have now , as jump on demand is not a service you pay a monthly fee for. paying your eip off is not a requirement but some customers may not have available credit to jump on demand and walk out without paying a dime if they don’t pay some of their eip’s down.

        • Sammaad Shams

          The only reason I have jump 2 is so I can upgrade every year. Why would I need to keep jump 2 if jump on demand gives you three upgrades.

          I was thinking that when I have paid of 50% of devices, I can upgrade phone under jump on demand and don’t have to pay remain 50% as it will be paid by jump 2 plan. Once upgrade I cancel jump 2. Hope this make sense. I fully follow what you are saying.

        • CSR2

          yeah your stance on it is good reasoning, we actually were told to be upfront with customers that this plan makes no sense for , especially since it’s not an addtl ten bucks like either of the jump programs!

        • elite2291

          is it possible to put more money down on the lease initially so your monthly won’t be that high?

          how fast can you pay off your lease if you wanted to?

          How does unlocking your phone work with the leasing program?

    • Cruise Guy

      I see this differently. From everything I read, T-Mobile will give you street value (or less) for your Note Edge. So look at this link. http://www.t-mobile.com/cell-phone-trade-in.html and you will see that your phone, according to T-Mobile, has a value of $385 to T-Mobile. You owe $606. So they will take your phone IF you pay the difference. (about $220) and then you are “in” the program. The special Iphone credit per month is a bait to get people into the program, but you will get even more credit per month if you turn in a more valuable device. If you have time, you should pay off your phone, and sell it online/ebay/craigslist etc. and you won’t lose as much, then join the program. Myself, I have the Nexus 6, and it will cost me almost $200 to get out of my current device and into this program once I am eligible for my next Jump in July. This is a very tricky program that will lock people to T-Mobile like a steel bear trap.

  • wakeupkeo

    Two questions:

    When you finally keep one phone for 18 months to get out of the contract, and you still have to return the phone, will there be fees for the normal wear and tear on the phone that is not covered by the three main damage fees?

    Can you return the phone early to end the lease payments while still staying a customer for the full 18 months? (Currently I bring my own device anyways)

    The plan sounds great to someone like me that wants the newest android phone, but it sounds like you can only put off what would be a horrible endgame….

    • elite2291

      no the fees will only be if the phone doesn’t turn off, cracked screen or liquid damage. If you decide to return the phone early you have two options switch to another device or pay the remaining lease balance.

      • Cruise Guy

        As much as I LOVE T-Mobile, this is really creepy. If I lease a $770 phone, and 3 months in, I decide that I would rather buy a phone elsewhere and end my lease, in order to leave T-Mobile or switch to another phone not from T-Mobile, I must pay the remaining balance of the lease (say $32 per month x 14 =$448. So, to get out of the lease, and just continue with plain service, I must hand $448 to the guy at the counter and the phone as well. Ouch. that’s a $448 termination fee. Jeesh. So if you start with T-Mobile and decide to leave a couple months in, you could be looking upwards of $400 in cancellation fees (Lease Termination) to get out. Painful.

        • alex

          I think it would be wise to purchase and resell the phone.

        • Cruise Guy

          Your option is really the only option. True. The other way, one could almost use the word stupid.

    • CSR2

      there will be excess wear and tear charges which will be in lease agreement

      • wakeupkeo

        Sounds like heaven – if you NEVER leave tmobile and get a new phone every 4 months. But if you ever want to leave its going to suck

        • CSR2

          yeah if you want to leave , you just need to be ready to purchase the phone, that’s the only option that makes sense !

  • jtothada

    since you don’t pay any down payment or taxes how much does Iphone 6 plus 64gb of 128gb cost monthly?

    • elite2291

      for the 64gb plus there is a down payment even for well qualified $100 down, $31/month

      • jtothada

        That suck….I hope the next iphone has a 32gb as a base model

  • Cruise Guy

    As much as I LOVE T-Mobile, this is really creepy. If I lease a $770 phone (say the Note 5 in a few months), and 3 months in, I decide that I would rather buy a phone elsewhere and end my lease, in order to leave T-Mobile or switch to another phone not from T-Mobile or not on the JUMP program, I must pay the remaining balance of the lease (say $32 per month x 14 =$448. So, to get out of the lease, and just continue with plain service, I must hand $448 to the guy at the counter and the phone as well. Ouch. that’s a $448 termination fee. Jeesh. So if you start with T-Mobile and decide to leave a couple months in, you could be looking upwards of $400 in cancellation fees (Lease Termination) to get out. Painful, way painful. Again, I really like T-Mobile and have multiple lines with them, but they have brought back the termination fees, only bigger than VZY and ATT, veiled in Lease Terminations.

    • elite2291

      its actually worse now, if you buy a $770 and 3 months in you want to cancel your eip, they will bill you $672 and you keep your phone,

      Now with jod, you have 2 choices either pay the $480 ( 15 x $32) to get out of the lease and return the phone or just pay the $672 and keep the phone.

      • alex

        I would just pay the $672 and resell the phone.

        • Phil

          Thats how i play on Jump 1 after 6 months of paying in. I sell device , pay off & make a couple extra bucs that goes for tax on next device. That will be very hard to pull off with jod avaliable. Potental Buyers for my device will be playing jod

    • Phil

      Yep pretty scarry. I think TM is going to get lots of bad jod feedback in coming months.
      Thier Uncarrier movment will take major hit.

      • Cruise Guy

        Most of the population is not bright enough to realize what is going on here. They will swallow their sugar placebo and say, “Thanks T-Mobile.”. I am still contemplating the program myself as I do enjoy switching phones often, and do not enjoy reselling them. (too many headaches). Plus, if your screen is cracked and water damage, you have to add all of those fees on top of your $400 lease cancellation fee. Only real option is to buy the phone outright. So in all cases, T-Mobile now is the proud owner of the strongest most stringent contract in the industry.

    • Kevin

      I’m not seeing the issue. You are not being forced to lease the phone, it’s an option to you, which has its own stipulations that you will know going into it.

      If you are planning to leave in 3 months or soon, this isn’t the option for you.

      Also after 3 months, you can buy the phone if you choose to leave. You don’t have to pay the lease payments and then just give the phone back. Purchase it outright, and then go sell it. You may take a 100 dollar loss or so depending on the phone, but you will have used it for 3 months as well.

      Also, other carriers are paying ETF’s, which I assume would help to pay most of your fees as well.

      • Cruise Guy

        I agree and disagree. 95% of the people will not know the stipulations going in. The transaction in the store is so fast that they will just gloss over it. I agree you can buy the phone in 3 months, but most people who are not techys do not know how to resell a phone on Ebay or Craigslist and will just drop it in their drawer. The only option really is to pay off the phone, as the other way is a $400 plus cancellation fee. I usually sell all my phones as well. This program looks good if you stay in in, then if you leave by buying the phone, just not using their leave lease method.

    • NardVa

      If you leave in 3 months, just by the phone out right and sell it. Samsung phones hold value.

      • Cruise Guy

        I agree with you. That totally makes sense. But if you don’t want to buy it, the lease option becomes a crazy option to get out of everywhere. the people on tmonews and verge etc. are tech=no=nerds (A compliment) and have no problem selling a phone on ebay or craigslist, but most people don’t have a clue how to sell their phone once you buy it outright. It will just sit in a drawer. But your solution seems to be the only viable one.

    • felipe sillas

      Uh… Don’t you have to pay the remaining balance on the EIP if you were to leave to another carrier?

  • alex

    So what phones are you guys getting? I am an android fan and currently on g3. I like the swappable battery. Though not very excited about g4. Looks so plain to me. I will probably grab s6 edge. The only issue is poor battery life per several reviewers.

    • Iphone 6 plus or Nexus 6

      Iphone 6 plus or Nexus 6, I think…. If not, I will hold on to my Note 3 for a few more days…

    • Orlando G.

      Just got rid of my LG3 for the Note 4. The LG4 wasn’t enough upgrade/change for me not too mention that I could never love the rear button set up. I am soooooo happy with this note.

      • alex

        Congrats.. :)

      • Cruise Guy

        I could never get used to the rear buttons and it always overheated.

    • Cruise Guy

      I have a Nexus 6 with a Monster battery and I barely get through half the day before its dead with my useage. I soooo miss having a swappable battery. You can buy a separate battery charger and one or even two spare batteries on Amazon for about $20 to $25 and you always will be able to swap and have a fully charged phone. Even with the rapid chargers, not having a changeable battery like the S6 “may” keep you tied to the wall. Consider finding a phone with a swappable battery.

  • Brew

    Do you think I could stack the $100 credit from the AWS shutdown program a few articles back with the new Iphone 6 lease credit of $216 for trading in a old smartphone? I have a old HTC Sensation.

  • Jay J. Blanco

    What if u don’t have qualifying credit? Is there a down payment

    • elite2291

      yes

      • Jay J. Blanco

        Thanks

    • CSR2

      yes depending on your qualification , it can mean downpayment, your first monthly payment upfront , basically higher out of pocket costs , same as eip though same price over 18 month period, just may have lower purchase option due to more out of pocket.

  • Matt

    How much of the phone has to be paid off to upgrade a phone when on jump on demand

    • elite2291

      none you can upgrade at any time up to 3 times per year

  • The Sales Guy…

    T-Mobile apparently sees itself like it’s in the business of selling washing machines. The difference is every two years, washing machine models have different color knobs and buttons. Also, and specific to T-Mobile, you can upgrade three times a year And it looks great in your hand, socially cool. Just ask the sales guy!

  • alex

    Has onyone got the deal? Any news on trade in phones?

  • Coco Lee

    Can someone please help?

    I want to join Jump On demand and know i don’t have qualifying credit. I want to get the iPhone 6+ and then trade it in for the 6S+ when it comes out in september. Will i have to pay a down payment twice? Even though i am a Jump On Demand customer?

    • NardVa

      If you don’t qualify for 0$ down, it might not be worth it, because you will have to pay a down payment every time you Jump On Demand to a new phone.

    • Local Retail Store…

      Suggestion only, It maybe easier to stop by a local retail store to explore your options and other possibilities since it a new promotional offer for All.

      • Coco Lee

        Thanks for the info. I went into the store and I actually did qualify as a “well qualified”customer. I had to pay $99 though since I got a 6+ 64gig version.

        • Local Retail Store

          Thanks, did you have you to trade in your existing phone?

        • Coco Lee

          No I didn’t. I set up an account as a new customer,

        • Coco Lee

          No, I was a brand new TMobile Customer.

  • This is the deal and details

    Okay, I went to the Retain Store and this is the deal for a qualified Tmobile buyer (zero down): $15.00 lease + $32.00 iphone 6 plus + $8.00 insurance = $55.00 per month for the life of the lease, additional to my monthly bill . I decide to pass on the deal (Jump on Demand) and keep my paid-off Note 3 phone (smile).

    • elite2291

      the 6+ is on special when you trade-in a device for $19/month + $8 insurance so wouldn’t it be $27/month for everything?

      • no2apple

        Ignore him. he has no clue.. Unless he was buying 2 phones…

      • This is the deal and details

        Thank you, the Store Manager was very apologetic And received the deal as outlined in your comment with trade-in, $19 plus + 8 insurance.

        • purenupe1

          So you pay $27 dollars to lease and return it versus $32 to buy it…..

        • k_comments

          No, he pays $19 to lease it, plus pays $8/mo in insurance. He’s also getting a $216 credit toward the cost of the phone, and at the end of the 18 months, he can choose to buy it for the remaining payment. Whether you do the lease or buy option, you are still paying the same amount for the phone.

    • no2apple

      Lease Plus payment ?? Are you smoking something or the rep was??

    • Phil

      Something had to go wrong my friend.
      Would CS rep please chime in

      • This is the deal and details

        Yes, please do, I just left the retail store in the Atlanta area. I was told the lease (Jump on the Demand) was for the option to change phones three times a year And I would still have to pay monthly installments for the iPhone 6 plus of 32.00. Simply said, I would appreciate any clarification.

    • This is the deal and details

      As an update, based on the feedback and comments, I am talking to the Store manager, now. Apparently, I was given some Wrong information by the associate who just got training this morning. Thanks everyone…

  • r1fo

    There seems to be some conflicting information regarding Gen 1 and 2 JUMP! customers switching to Gen 3. This article states that if you are on Gen 1/2 and are eligible for upgrade that you can switch into Gen 3, but I’ve asked 2 T-Mobile employees and have been told that I need to pay my remaining EIP balance to switch into JUMP on Demand.

    Has anyone had any experience with this today?

    • elite2291

      yes you need to pay off your remaining eip to migrate over to jump 3 so what you can do is once you’re eligible jump to a cheap smartphone pay it off right there and them migrate to jump 3 and lease whatever phone you want.

      • r1fo

        Gotcha, that’s what I was worried about. I think what I’ll end up doing is “upgrading” to the LG 450 (http://www.t-mobile.com/cell-phones/lg-450.html) which is $60 full retail, and then just paying that off.

      • CalicoKJ

        Here’s my issue with this: JUMP 1/2 is supposed to pay off my EIP when I upgrade, as long as I’ve met my time or payment as the case may be. I was told at the store I would have to pay off the line first.

        • elite2291

          it does pay off your eip as long as you purchase another device. The only thing is you can’t use 2 jumps at the same time so you would use jump 1/2 whatever you have and make sure you are eligible, jump to a cheap smartphone pay it off and then migrate to jump 3 after.

      • c6mike

        Cheapest I found is LG Leon LTE for $80. I would save $14.50 per month off the GS5. 6 months to break even. 12 months to pay off GS5. Probably best to stay with the GS5.

    • skywalkr2

      I was also told this. Therefore all these articles have been wrong.

  • Blacklaw89

    Was told today if I was going to upgrade from a 16gb iPhone to a 64gb phone, I would need to put down 99.00 .Store manager said this is for anyone upgrading the gb on their phone under this program. Called customer service and was told the same thing. She said if I got the 16gb iPhone 6, then no down payment or taxes. It was the increase in gb that triggers a downpayment.

    • elite2291

      yes this is true, although jump on demand is no taxes upfront on well-qualified when you want more memory either 64gb edge or 64gb iphone 6 it is always $100 down.

  • HumorPrint

    I’m Gen 2 and I dont really want to upgrade 3 times a year, maybe once, so I am sticking with my gen 2 jump. Right now I can switch phones and only pay tax and if I keep the phone for 2 years it will be mine. If you stay on the new jump program and say you kept the same phone for 18 months, not that this make sense, but lets say you did, the phone would not be yours. So yeah just a lease program and seems only suited for those who need to switch their phones multiple times a year. For me once is enough, not to mention the new accessories you have to buy with a new phone. I’ll stick with my Gen 2!

    • felipe sillas

      You could purchase the phone at the end of the lease. I don’t see why you are complaining about as you have the choice of doing Jump! On demand or a regular Jump! Program…

  • Rob

    Cam bud I’m Gen1. We only have to wait 6 months the FIRST time. But we get 2 in a 12 month rolling period… I really wish this site would provide the right info. On Gen1 I can jump after 6 months, have that phone for 15 days, and jump again. But I’d be unable to jump again for 12 months to the day unless I had a legit reason for loyalty to override.

    Gen2 you can jump anytime… As long as you have paid off half the device.

    Gen3 sounds too good to be true… 3 times in a year.. But then you look at losing PHP and the lackluster offerings, not just now but for the foreseeable future… So it costs the same with no insurance but I’m assuming you can get that separately… But you can swap phones 3 times a rolling 12…. But if you still have to pay taxes… What a bad deal.

    • Rob

      If someone has info I don’t, please feel free… But gen3 looks the worst. No I have never had to use insurance… But if the fee is the same… Rip off much? Hello to the new att…

      • gmo8492

        No one is being forced onto this new version of jump, this is for people who want to upgrade without the older jump restrictions. This is more like rent to own type of plan where at the end of 18 months (meaning you haven’t jumped during that time) you have the option to return the phone or buy it for $250. Which is fair since you only pay for the device during the entire time unless you haven’t jumped. But they make it too tempting so most likely people will keep renewing this service which I’m not a fan of. Insurance can be purchase separately, but people who take care of their devices or buy a case can avoid the added cost and save in the long run, current jump has to be bundled with insurance. Jump on demand has it’s good and its bad points.

      • Prem Kumar

        I never gave a simple consideration to Jump 1 &2, but I’m sold for Jump 3 which is called as Jump! on Demand.

        Reason is I get a $216 discount on an iPhone which is never heard of in the history. Here is how it works. Take a very old smartphone (I traded in a Lumia 520, which has no trade in value) and trade it in for a brand new iPhone 6 plus. The game starts now.

        iPhone 6 Plus’s monthly payment is $31, but you will receive $12 credit for 18 months, which amounts to $216. At the end of 18 months you can return the phone for a new phone of pay $192 and own the phone. This is $216 cheaper than $749 which is the MSRP. This is how you win.

        Here is how T-Mobile wins. After 12 months, in Fall 2016 when iPhone 8(or whatever) is introduced, if you want to Jump to that new device, you would return your iPhone 6 Plus and lose the 12 months $19 payment which is $228. While you get a new phone, T-Mobile sits pretty with a 1 year old iPhone and $228 with you signing another 18 month lease.

        Overall, this is a win-win, a program designed with both parties in mind, not just the buiness. I like it…

  • Jimmy James

    Can I stay on my current Jump! Plan indefinitely? Does this new Jump! Plan still have unlimited data?

    • alex

      has nothing to do with unlimited data. jump has to do with phones. you can keep your jump 1 or 2, should be grandfathered as far as i know.

      • Jimmy James

        Well, I had Jump 1, got a new phone, and then noticed I was automatically on Jump 2. Luckily, at the time the cost did not go up, but lost my option to get a phone every 6 months no matter how much was paid off. So I wasn’t grandfathered with that. I was this time with my unlimited data price though, so you never know what will happen.

      • Faslane

        Absolutely correct! +1

    • Faslane

      It might depending on if your are grandfathered in. Mine was. I’m still totally unlimited but ondemand so can do the 3 per year and not change my unlimitedness but each plan WILL start a new 18month term but still unlimited. Unless you change plans but why would you change if unlimited. They just added the ondemand after a full year if perfect payments. None missed, late etc so I was then eligible for 0.00 down and walked out not giving them a cent. Nothing changed to my unlimited status just the term.

  • purenupe1

    its essentially an 18 month phone contract and you dont get to keep the phone! if you switch every 4 months you will have been trapped in a 30 month lease (contract!!!) and at the end if you walk away from T mobile you have no phone to sell and recoup some of the cost. Why pay $19 a month to lease when you can pay $25 to buy?

    • Dcwiker05

      That 30 month part isn’t true. Say you get a phone, keep it for 6 months then trade in, your lease restarts, it doesn’t add 18 more months to your remaining 12.

      • Scartaris

        I think she’s saying that after 12 months, having traded in for a new phone every 4 months, you’ll be locked into an agreement for a total of 30 months (starting from the original date 12 months before, 12+18=30)

        • Dcwiker05

          But that’s not how it works… Which is what I said. Every time you trade in, the term is reset, not added to. So if iIkeep a phone for 8 months then trade it for a new one I start back over at 18 not bump up to 30 (18+ the remaining 10 from my last phone)

        • Scartaris

          I agree with you. It starts over every time, and it’s 18 months each time. Let’s say she’s done 3 trade-ins for her first year of jump on demand and happened to do them every 4 months. Then let’s say it’s been 12 months since she started originally. Now it’s her third jump and she has 18 months to go. Let’s say she decides to keep her final phone. At the end of the 18 month agreement it will have been 30 months all-together from when she originally started.

        • Dcwiker05

          OK but that’s no one a fault but her own, if she would have decided to keep the first phone, she would have only had to wait 18 months. Nothing in the world of retail let’s you just keep swapping till you find what you want then only pay for that, so this is pretty fair in my opinion.

        • Faslane

          Agreed. It’s all about the convenience of upgrading before 18months when you pay off your first phone. +1

        • purenupe1

          But you own nothing after the total cost and time. Its a better economic devision to just pay upfront….sell when you want a new phone and use that money toward the next

        • purenupe1

          Exactly what im saying ( im a “he” by the way)….thank you for understanding a very simple concept

        • Faslane

          Absolutely correct. Each if the 3 upgrades starts a new 18minth term.

    • Lopez Sal

      Lease with an option to buy ;)

    • Faslane

      You’re lease restarts each jump on dand to an 18month term starting each time you use one if your 3 on demand jumps. It doesn’t simply switch devices and continue your old pay off agreement. It starts freshvat another 18month contract each jump out if the 3 with ondemand

  • Raki

    So I went to a T mobile store today to get the iPhone deal for $15 a month and the staff member told me that you need to trade in a phone worth at least $216 in order to get the $15 a month lease agreement. Most of the phones that T mobile values that high can be sold for a lot more online. See no point of this offer if I have to trade in a new phone just to get a lowered monthly rate on leasing an iPhone. Not sure if the staff member was wrong on the details but he did ask his manager and he told me the same thing as well.

    • Evan Pickens

      Make sure you go to a T-Mobile corporate store whenever buying phones or changing your plan. To qualify all you need is a working smartphone. I traded my old Motorola XPRT and got the iPhone 6 plus for $19.

    • Faslane

      Because you’re not on jump on demand. Probably on jump 2.

  • skywalkr2

    This article needs corrected. It has wrong information. Jump one and two customers are being forced to pay FULL EIP to switch.

  • Zack S

    How can I tell if I have the original JUMP or the second version of JUMP?

    • askep3

      One is jump the other is jump on demand

    • Faslane

      There’s jump, jump2 and Jump on Demand. Depends on your plan and what you signed up for. After a year of no missed ornlate payments you qualify for 0 down jump on demand with 3 jumps per year.

  • TheNitzel

    So lets say I want the S6 128GB, I went to the store and was told I would have to pay a $200 down payment. Well I want the Note 5 when it comes out around Oct and I will want the 128GB then as well, so I assume that will be another $200 down payment? If so, what happens to my previous down payment money? Lost? What if I did this 3 times in my rolling year? $600 tossed to the wind?

    Anyone know with any accuracy if the above is true?

    • Flowingwind

      Carriers don’t seem to like individual EIPs that are more than $650 so to offset the amount $100 or $200 has to be put down, even with perfect credit. As phone prices increase so will the mandatory down payment.

      Carriers also know they can resell the phones people trade-in 3 to 6 months after they get them, for $50 off, just to start the mandatory down payment again. Every time a phone is placed on EIP and it is over $650 a down payment must be paid. They should call it the “CIP – Cash In Program”.

      • Evan Pickens

        This is not true. I signed up for this program and picked the iPhone 6 16GB plus. I qualified for $0 down and that device is over $650.

        • Faslane

          Same here. I traded my Note 4 for Note 5 and I walked out of the store 9 out of pocket because I had a perfect 1 yearcminimum track record. No missed or late payments etc. +1

      • Wendy Folsom

        not true about down payment I have 3 $700plus priced phones and didn’t pay a down payment on any of them

    • Wendy Folsom

      No if you have good credit and long time customer ….which i have bad credit BUT I’m a long time customer you shouldn’t have to put a down payment I’ve got 8 phone lines on my bill and they never ask for a down payment on any upgrades I do….hope this helps.

  • Silver Joystix

    Upon hearing this program for the first time, it just sounds too complicated. If having the latest iPhone or Samsung Galaxy Phone is the most important thing in your life, maybe it is time to review your priorities. T-Mobile has a plethora of inexpensive smartphones (that are even cheaper to buy from Walmart directly than the T-Mobile store) that allow customers to get in and out whenever they want with no fees, surcharges, etc. Why would I ruin that just to sign a tricky contract just to lease the latest phone?

    • Frettfreak

      That works great if you want an old phone or crappy phone. Persinally i cajt deal with that. Maybe people just have a little extra cash and like new cool gadgets. My priorities are in line though

      But I will agree that this new program gets complex. I am on the original first jump and don’t think I will be changing to this yet

  • DRC

    Has anyone had any success in getting a Note Edge using the JOD?

  • Sigi Munoz

    What if I do the jump upgrade and don’t return the old phone, do I just pay the remaining balance on the phone and keep it?

  • John

    It’s bullshit I have a credit score of around 800 and when I went to go upgrade earlier after 6 months I was told that I had to pay $135 because I didn’t meet the standards of we’ll qualified!

  • Julie Luna

    I am extremely concerned. So my aunt had the jump in her account, she no longer wanted the account so we made the change to have it changed to my name. Since it is jump, we paid all the phones that we owed to be able to do the jump, right? Ok, so we make the change, the representative tells me that everything on my aunt’s account will be under my name. I own the account now. Weeks later I get a letter saying that my aunt’s account owes $1523.23 dollars. In my head, I am like wtf. So I call tmobile and once again the representative tells me, “Everything is in order in your account, it was a mistake from the company it won’t happen again.” I was like okay, cool nothing to worry about. Weeks after that I get two more letter the same way. I call once again and they tell me they don’t know why they are sending me these letters. She said to dismiss them that everything was in order. Today I got a fourth letter from a collector saying that I still owe them the money. I call again and apparently Jump is nontransferable. When I made the change of account I asked them, is everything going to remain the same, the phones I owe, what about my bill. She said that everything on my aunt’s account was going to be transferred into mine. I even made a $100 dollar deposit for the transferring of accounts. When I called about the fourth letter, the lady tells me that tmobile is no longer responsible for the account with the debt, that is is now under debt collection and that I have to speak to them. I’m so worried. Can anyone help, or has anyone been through this? I just don’t know what to do.

    • Richard Roma

      Yes, unfortunately, jump is not transferable. You will have to pay this off and should sell the handsets to recoup your costs.

  • Angel chance

    so if you have insurance and use it do you still continue paying on the lease aswell or you just pay the deductable