Uncarrier 7.0 Wi-Fi Unleashed – Wi-Fi calling and texting for every Simple Choice customer, from anywhere

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T-Mobile has just taken the wraps of its latest Uncarrier phase. Uncarrier 7.0 is all about being a mobile internet company an unleashing its customers from current restraints.

A big part of Uncarrier 7.0 is offering up Wi-Fi calling and texting for every Simple Choice customer on every new smartphone it sells. 100% of new smartphones in store will be Wi-Fi calling and texting capable, and if you have one that isn’t, T-Mo’s going to make it super-easy for you to upgrade to one. There’s an exclusive JUMP! window opening so that customers can immediately upgrade to a device capable of Wi-Fi calling and texting.

“Wi-Fi Un-leashed is a game changer. This is like adding millions of towers to our network in a single day,” said John Legere, president and CEO of T-Mobile. “The difference between us and the traditional carriers is that they’ll do everything they can to make more money off you. We’ll do everything we can to solve your problems, and today, that’s about uniting Wi-Fi with our data strong network for unprecedented coverage.”

No app is required, no separate IDs to remember, just use your phone – is the line used in the PR pitch. You’ll be able to use any public or private Wi-Fi connection for calling or texting. The company has also rolled out higher quality HD Voice, faster call setup times and fewer dropped calls as well as seamless voice coverage between the VoLTE and Wi-Fi (with compatible smartphones.) T-Mobile customers will also be able to make free Wi-Fi calls to the U.S from anywhere in the world, wherever you have Wi-Fi.

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And that’s not all. You’ll be able to use your Wi-Fi texting from the skies. Any US-based airline with Gogo-equipped Wi-Fi will let you text, picture message and get visual voicemail from thousands of feet up in the air. From September 17. (No calls).

WI-Fi unleashed also includes one thing we leaked recently: The Personal Cellspot. Every Simple Choice customer will be able to get a Personal Cellspot free of charge with a refundable $25 deposit. What’s more, it’s a market-leading wireless router. So it can replace your current one, or work alongside it. This will be available from September 17.

“For years, the big phone company utilities have told you where you can and can’t have coverage. And wherever their networks can’t reach, you’re SOL,” said Legere. “With T-Mobile Personal CellSpot, we’re putting an end to that old way of thinking. Now, you can decide wherever you want your own T-Mobile tower ? giving you amazing full-bars experience where no carrier network has reached before.”

In short – Today was all about Wi-Fi calling and being able to get it from anywhere. But also about being able to get full coverage in your home. Whether that’s in your basement or upstairs in the loft. You’ll get full signal with the Personal Cellspot.

Found out more on T-Mobile’s splash page here.

“Specifically, the Un-carrier announced:

  •  Wi-Fi calling and texting for 100% of T-Mobile customers and business customers

o   100% of new smartphones in T-Mobile stores are Wi-Fi calling and texting capable.

An exclusive enrollment window in JUMP! – T-Mobile’s revolutionary upgrade program – so 100% of customers can immediately upgrade to a new Wi-Fi calling ready smartphone.

  •  Next-generation Wi-Fi calling and texting on its network

o   Designed to deliver high-quality HD voice, fast call setup times, fewer dropped calls and seamless voice coverage between T-Mobile’s nationwide Voice over LTE (VoLTE) network and Wi-Fi with compatible smartphones.

  •  Full-bars personal coverage wherever you choose

o   The T-Mobile Personal CellSpot – a new device that enables everyone to put the capabilities of a personal T-Mobile tower in their house, delivering a full-bars T-Mobile experience ANYWHERE you have broadband, and equipped with a unique patent-pending technology that prioritizes voice calls for crystal clear HD Voice.

  •  Coverage at 30,000 feet

o   An exclusive, new partnership with Gogo – the world’s leading in-flight connectivity service – enabling T-Mobile customers to send and receive unlimited text and picture messages, and even get visual voicemail, on any Gogo-equipped flight on U.S.-based airlines.”

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  • Ky

    I love T-mobile but what is new in this “announcement”???

    Besides the tiny bit about transparent transition from wifi to VOLTE & free micro cell?

    • Dakota

      Doesn’t sound like something exciting or understandable to the average Joe

  • Tom Freeman

    Will i be able to use wifi calling on my iphone 5s without any of this stuff like it was in the ios8 beta?

  • kev2684

    does the personal hotspot router emit LTE or at least HSPA+? if not then why bother? wi-fi calling works just as good. unless it’s needed for that VoLTE hand off. they also said all phones they carry carries wifi calling. Nexus 5 doesn’t.

    • CalicoKJ

      Per the article Cam had about the hotspot “…but with an added built-in cell signal transmitter. So it’s not Wi-Fi calling, or UMA like the old BlackBerry phones used to have. It’s a mini cell-site in your house.” It stated 3G signal, but I’m not sure exactly what that translates to.

      • squiggleslash

        I think the article is wrong, otherwise they wouldn’t be insisting on people having phones with Wi-fi calling as a prerequisite to getting the router for free.

        The router appears to be a high end Wi-Fi router. Nothing more.

  • Mikael B

    About time they exploit wifi calling! Been using it on planes already.

  • Kevin Lu

    Somehow this un-carrier seems a bit underwhelming as we’ve already had wi-fi calling for awhile now. How about make wi-fi calling an app you can get from the playstore so I can get whatever ROM I want and still use it!

    Don’t get me wrong I love T-Mobile still, but this was meh.

    • Ky

      I agree!

    • Paul

      Seamless transition from WiFi calling to cellular network without losing your call is new. WiFi calling has become a hardware feature, I believe. But google voice is still an option for ya!

      • archerian

        It’s not new.. I have had seamless handover since 2007 on BlackBerry devices and a cheap ass Samsung Katalyst. It was hardware based then, if its going to be available in all T-Mobile phones going forward it has to be software based

      • Kevin Lu

        Wifi calling also use to be app based. I remember my old school T-Mobile G2 (The sliding keyboard one) had an actual app for wifi-calling installed.

        • Paul

          I had that phone too, i loved that thing. Not sure what happened to it only being app based. My understanding is that it’s hardware for a few years. i wasn’t kidding about the Google voice option. If WiFi Calling is hardware based then voice is an option to consider. I have it on my note 3.

        • MastarPete

          It’s a bit of both, and it’s the switch to VoLTE that’s bringing the seamless hand-off back. Since VoLTE is all IP based anyway they don’t need any special hardware to tap into the cellular radio and convert your voice into data like there was with Blackberries.
          Currently Android apps don’t have the same kind of core hardware access required to pull off seamless hand-offs which is why they have to bake wifi-calling in at the OS/kernel level.

          Wifi calling as an app would be nice, but the moment you leave wifi range you’ll miss out on the seamless switch back to cellular.

  • Frettfreak

    i want some details on that router!! Very cool

  • nutmac

    Free messaging (SMS, MMS) and visual voicemail in-flight!

    http://www.t-mobile.com/offer/free-in-flight-wifi-texting-phones.html

  • BiggiePhat

    i dont get how this works? do i turn on the wifi calling app that exists on my phone already (lumia 521) and it just works as they describe now?

  • I want that CellSpot! All you need to give them is a $25 refundable deposit.

  • pseudoswede

    WiFi calling from outside of the US (back to the US) has always been free. Why are they bragging about it now?

    • archerian

      They ran out of ideas that don’t hurt their bottomline

    • honestabe

      I don’t believe it used to be free — it still costed as if you were on a cell tower making the call back home (or anywhere)

      • Don Goyo

        No, it has always been free.

  • Jaxon

    Does it work for existing simple choice plan or new accounts only?

  • Larry Griffin

    i dont understand … every smartphone I’ve had for the last 3 yrs have had wifi calling .. what makes this so special??

    • Paul

      A LOT of phones don’t or haven’t had WiFi calling.

    • the2000guy

      Because Iphone users dont have that experience of wifi calling until now that when iOS 8 arrives will be available.

    • Peter Blood

      And I’ve been calling home (USA) using Wi-Fi calling from Europe for the past couple of years, no charge.

      • David

        it was a wink wink over policy…..

      • David

        it was a wink wink over policy…..

    • tomsliwowski

      My Nexus 4 (provided by T-Mobile) does not have WiFi calling and neither does the Nexus 5

      • Larry Griffin

        thats surprising … have u checked under More with Network and wireless settings??

        • Peter Blood

          Just go to their online store, and filter phones by “Wi-Fi Calling”. A lot of the phones disappear.

        • Peter Blood

          Just go to their online store, and filter phones by “Wi-Fi Calling”. A lot of the phones disappear.

      • bob90210

        If everyone bought the same phones as @Larry Griffin:disqus then the problem is solved.

  • Nick

    Wtf so disappointed from this announcement because I been using wifi calling since last 5 yrs and texting in air is not that important coz if it’s in US flight are not that long so we need to stay on phone. Also most of the time wifi doesn’t work inflight due to weather so what’s the point of having in flight texting ??

    • Dakota

      Legere sometimes had to remember to not over hype

  • he cracks me u everytime he curses on stage..LMAO ” WHY THE FOOK NOT” LMAO

  • archerian

    Oh this is so 2007… I have been using a UMA enabled BB 8320 for WiFi calling since 2007. Works excellent, here and abroad with seamless handover. T-Mobile is running out of uncarrier ideas…

  • Camille

    Does this include cruises?

    • David

      the cruise line charges you for internet wifi.

      • Camille

        Yes, I do understand that the cruise charges for Internet access, but when I checked, the prices that T-Mobile was going to charge per minute for calls and texts was outrageous. I was just wondering if this new policy would allow me to call/text for free using the ship’s Wifi.

        • David

          Yes more then likely but its like $55 a hour on a cruise ship to use their wifi!

    • David

      the cruise line charges you for internet wifi.

  • Paul

    Pretty cool ideas to shake things up. I’m glad to see that they are giving WiFi calling to ALL devices. All of mine have had it, and I’ve used it, but am glad to see that it’s being pushed to all devices.
    I don’t need the router, but it’s great to see that they are offering the cellspot. There seems to be a lot of interest in it as well.
    Nothing ground breaking, but I can see how this will certainly give many perks.

  • Aurizen

    So I don’t need to be connected to a certain wifi to use wifi calling?

    • Paul

      If your phone has WiFi calling then all you need is to connect to a WiFi network.

  • D_Wall__

    what is this thing about trading devices in for free? for wifi and text enabled devices?

    • kev2684

      you trade in your phone, sign up for simple choice + jump and EIP + get free cell hotspot if you want with $25 deposit.

  • Nile

    This was uncarrier? Wow was expecting something new not things we always had the capability to do. 1) wifi calling existed since many many years ago. 2) calling back to the U.S was already free. 3) gogo free texting maybe be cool, but how often do we fly? Still love tmobile, but all this hype lead to nothing.

    • Nile

      Calling back to us on wifi I meant*

  • GameBoi/KillaBit

    We been doing this since 2007 with the BlackBerry Curve 8320. The only thing next gen is no drop calls when you walk away from the wifi range.

    This December, I’m going prepaid, my town is stilll 80% EDGE and I jad enough. Improve your freaking coverage, something the other guys (minus Sprint) has been doing.

  • CalicoKJ

    I. Want. That. Router.
    I’m one of the ones that keeps waiting for signal to improve. I have a booster but even that is hit and miss with the signal in my area.

  • zeiferx

    ok so besides the free router ad the gogo partnership

    how is this different than current wi-fi calling? ive gone abroad and call for free. so at least to me this was a bit of a letdown!

    • CalicoKJ

      Also the handoff between WiFi and VOLTE (if it’s in your area). Currently if you’re on WiFi and leave the signal, your call will drop. If you have VOLTE capabilities, the call will continue.

      • zeiferx

        ive been able to do this for a while. and not to volte. i wont get data until i finish the call but i’ve rarely drop the call. plus how is this so uncarrier.
        dont get me wrong i like the idea and their implementation. the thing that kind of annoys me a bit is that they are using the apple announcement of wifi calling to relaunch something we already have like its something new! and yes i will be getting that hotspot as soon as its available.
        and just to add up i wanna see how this is gonna work at tmobile stores. at least in my experience i had the issue of showing no service sometimes when on wifi calling (all the lines in my house did the same) and when i approached the issue at a tmobile store their recommendation was to turn off wifi calling that that was the issue. so i wanna see this play out.

  • Mike

    The new thing is that in addition to wifi calling, you can send SMS & MMS messages as well.

  • Very meh, idk, I was expecting something else. Idc about the idea some were saying on PhoneArena about free data for social networking sites like Twitter, Facebook, etc. (I don’t use it like that anymore).I thought maybe it’d be something like including a flat-rate plans that’s affordable that includes taxes (ala Cricket) or new Family Plans for 2 that include more data or something since they have the family plans with 4 lines for $100 that include 2.5GB. I figured maybe they’d make new family plans that included 2 or 3GB’s, and maybe $10 (or $5 since that new $40 Simple Starter plan let’s you quadrouple your data from 500MB to 2GB for only $5 more) more to get 5GB’s. Idk, I just feel severely underwhelmed.

    • vinnyjr

      If you can not find a plan that makes you happy on T-Mobile right now then you are not going to find one on any Carrier. T-Mobile is the only Carrier that offers real unlimited data without throttling speeds. There are so many other plans that are without a doubt better than any other Carrier in the US offers. What are you looking for a free lunch??

      • Dude, Idc. I was making suggestions. I think T-Mobile cares about what customers think, and that is just my opinion, and it still stands. I’m currently off of T-Mobile, and is on Cricket, and I been deliberating switching back, so it’s not a big deal for me to go somewhere else, because I already have twice, and it’s really not that bad at all. What’s the big deal with suggesting stuff that in some way has already been implimented somewhere else (Family plans of 4 get 2.5GB’s of data for $100). Well, not everyone has a family of four, what about the family’s of two. Maybe this is a broken point (or whatever they call it), and I thought it was part of the Uncarrier moves to address and fix those. So I don’t think anything I’m asking is hurting anyone, because it is just a suggestion.

        Also… competition is a great thing, it makes the industry better. T-Mobile introduced Jump and the other carrier’s jumped all over it. Cricket as well as MetroPCS (now apart of T-Mobile) have taxes included, and since it’s a potential competitor (Cricket that is), why not innovate and address that as a potential pain/broken point. I mean, I don’t mind the pricing, but the $10+ in taxes for a college student is a killer. But anyway, it’s just my opinion, you don’t have to agree. But don’t get mad at me for expressing how I honestly feel. @vinnyjr:disqus

  • JaswinderSinghJammu

    FAIL: The fact that you need to plug it in to Ethernet is big eppic failure of this technology.

    • lolololisa

      How do you think your WiFi works?

    • Flex360

      You’re one idiotic moron. If its in a dead spot …how will it get connectivity without connecting to another data source?

    • bob90210

      If you only have a WiFi connection available, I’m sure you can use a wireless bridge to connect the cellspot.

      If you don’t have an ethernet or wifi, you can tether you phone’s internet connection to a wireless bridge to the cellspot which your other phone can connect to it.

      • JaswinderSinghJammu

        I don’t issues with coverage at home. I have 30 mbps usually. I have barely and signal at work and I can’t plug anything in to work because they will block it.

  • Kev

    Don’t forget “WI FI calls back to the U.S. while abroad are FREE!”

    • CalicoKJ

      They have been for a few years, but not highly publicized. My daughter used hotspots to call me from Spain and France in 2012 with no international charges.

      • Justin Johnson

        I did the same thing as her in 2010 with my G2. I did a smeater in France and use it to call text home for free.

  • BlackJu

    So all non T-Mobile branded phones won’t have access to these features? What to do if T-Mobile doesn’t have any of the phones I want….

    • David

      Kick rocks

      • BlackJu

        Until the end of November at least.

      • BlackJu

        Until the end of November at least.

    • JoeyKhache

      Google hangouts now has google voice integration – meaning wifi calling is active on all android phone’s now.

      • BlackJu

        Yeah, I said phones that I actually want, so that doesn’t help.

    • JoeyKhache

      Google hangouts now has google voice integration – meaning wifi calling is active on all android phone’s now.

  • Larry Griffin

    can someone explain this whole cell spot thing??

    • JP

      Sure, the cell spot thing is just a wifi router, like you probably already have at home. Benefit for the customer: little at this time, it may just be a better router than what you have, as it’s using the latest wifi standards; also it gives priority to phone calls, so if you’re streaming netflix and downloading at the same time, your wifi phone calls should not get impacted.
      The bigger vision though (that they didn’t announce today, not to scare away customers), is that those wifi routers will eventually open (at least the wifi calling portion, not the rest of your home network) to any t-mobile cell phones in the area; yours, but also your neighbors and people driving by. Look at it as a cheap way for TMO to install cell towers all over the place. When the question was asked in the Q&A though, they made it clear that this scenario isn’t happening on day one, but that it’s the vision.

      • Larry Griffin

        yea i heard that in the Q&A as well but i didn’t understand it … I’m definetly going to skip this Uncarrier 7.0 … my phone and the phone I’m upgrading to already has wifi calling, I’m already on JUMP (the original version was much better) and I’m absolutely not going to have an open wifi hotspot in my house ….
        Thanks for the clarification JP

      • Larry Griffin

        yea i heard that in the Q&A as well but i didn’t understand it … I’m definetly going to skip this Uncarrier 7.0 … my phone and the phone I’m upgrading to already has wifi calling, I’m already on JUMP (the original version was much better) and I’m absolutely not going to have an open wifi hotspot in my house ….
        Thanks for the clarification JP

      • superg05

        its both a wifi router and a cell booster

        • CalicoKJ

          It’s just a router with prioritization for WiFi calls…no cell booster or microcell.

  • Ryan Vega

    maybe i misunderstood but the router they offer will give you cellular coverage its not wifi calling

    • trickinit

      You misunderstood. It’s wifi calling. It just prioritizes the calls over other data.

      • CalicoKJ

        I’m waiting for the specs to be sure, but Cam’s earlier article makes it sound (to me) like it’s not Wi-Fi calling. “…but with an added built-in cell signal transmitter. So it’s not Wi-Fi calling, or UMA like the old BlackBerry phones used to have. It’s a mini cell-site in your house.”

      • CalicoKJ

        You are right…I was really hoping otherwise.

        • trickinit

          I was too :(

  • Justin Johnson

    This is so fail. What about the N5 they sell in stores? So I’m still out of luck when it comes to WiFi calling. Now Im so much happyer that Google merged Voice and Hangouts today. So I can also have free wifi calling.

    • honestabe

      In that instance, get a free CellSpot — it’s not wifi calling, but it will help to give you a cellular connection

      • Justin Johnson

        My connection is fine at home. It is when I’m out and about that is when connection is the isaue. Many of the buildings I go to daily have WiFi but bad or no Tmo service.

      • AnthonyRyan89

        but will the CellSpot work like that from what Tmo said seems like its more for Wifi calling enabled phones. because i have the Red Nexus 5 and im wondering will thid work for me as well. my current Cell-Fi sucks

    • JoeyKhache

      Google is rolling out hangouts with google voice integration, just go and choose yourself a good phone number and make wifi calls when service is bad. Wifi Calling for everyone.

      -Issue Resolved, next please.

      • Justin Johnson

        Glad to see you read all 3 lines of my post where I said I’m glad google merged Voice and Hangout.

    • superg05

      there giving you the ability to jump to a phone that has wifi calling

      • AnthonyRyan89

        why would he want to if he has a nexus.

        • superg05

          thats not there problem you make a personal choice when you pick

        • AnthonyRyan89

          You’d assume Tmo would have some kind of support for unlocked devices. Or something we can download to take advantage of something like this.

      • Justin Johnson

        I don’t have jump. I paid full price cash for my N5.

        • superg05

          there giving you a one time jump if you don’t have it

  • Guest

    I take this announcement as a very good one. Tmobile’s Achilles ankle is dead zones inside buildings which the other carriers have an advantage over Tmobile. But Tmobile is taking a different route to make up that ground by offering wifi calling on any public or private wifi network which is a genius move by their part. But I’m always interested on knowing more about the personal cellspot since I’m currently using the personal cell boosters in my house.

  • AnthonyRyan89

    When is the ASUS Cellspot availble ?

  • 0neTw0

    Now I would love to get in on my OnePlus One.

  • UMA_Fan

    Mind. Blown.

    • sidekicker89

      really? I was hoping for more..

      • honestabe

        like what?

        • sidekicker89

          like a $50 unlimited everything iPhone plan haha!

        • honestabe

          for only $30 more you can get that ;)

  • donnybee

    So, let me get this straight.

    T-Mobile just announced how they will be making WiFi calling even more complete with their devices. They announced how they will be helping more people see better coverage in their homes. They announced how you can call the US for free from ANY country while on WiFi. They announced how they will make it so you can text, mms, and get VVM for free from the air.

    And people are complaining? Seriously?

    What other phone company is continuing to give you robust features and services? Any other company would have stopped by now. So what if T-Mobile’s new announcement isn’t mind-blowing? They’re bettering their service, the cellular industry, and our experience on the network. There is no need to complain at all about this. In fact, we should all be proud to be part of the network who still cares about it’s customers.

    • eazy75217

      exactly people are missing the point of this announcement but rather complain about their “expectations”. I’m glad they’re taking ownership of where their signal fails and trying to put an effort in keeping customers happy

      • donnybee

        Couldn’t agree more. Every article has people complaining about coverage, and while this doesn’t fix the whole issue, it at least is fixing it inside stationary locations. And it’s cheap too! But now instead of coverage complainers, we’ve got complainers for complaining’s sake.

      • Justin Johnson

        I used WiFi calling to call and text back to the US for free for years. I used it on my G2 when I was living in France for 3 months in 2010. So this is not new or exciting.

      • Justin Johnson

        I used WiFi calling to call and text back to the US for free for years. I used it on my G2 when I was living in France for 3 months in 2010. So this is not new or exciting.

        • donnybee

          While I don’t doubt that, I also think they must not have had it setup for all countries on the planet. If they had free calling from abroad via WiFi in every country, they wouldn’t be announcing it, but rather would have used it as marketing ammunition back when they announced international roaming. So this must have been signed and dotted to include all countries now.

        • Justin Johnson

          I’m sure it wasn’t published years ago because they wanted people to roam and get chares for it. Now with simple choice international they cut deep into their roaming revenue. Now they can make this announcement and pretend its something new and exciting but in the end it was something we had before.

        • PiCASSiMO

          Nothing new. A few years back, while in Poland and in China, did WiFi calling to our US numbers without costing us any long distance charges or roaming. I called T-Mobile earlier before our trips to ensure that everything was kosher, and as promised we came back to no additional charges on our monthly statements.

    • Goat

      I don’t think it’s over! I think he mentioned something about more coming later in the week? At the beginning? Something like that..Probably stuff he can’t discuss yet, or maybe deals

      • donnybee

        I actually didn’t watch or hear the announcement! That would be pretty awesome! Anything done for the customers is good in my book! And worth celebrating! Even if it doesn’t necessarily affect me..

    • trickinit

      I don’t think people are complaining about those benefits. I personally think they’re awesome. I think people are just disappointed that this event was so hyped up when a lot of the things they announced have already been available for a while.

      • donnybee

        I can see that. And I will admit that I skimmed through this article the first time over and was looking for the parts that really would change everything again. Then I realized, this isn’t to turn the industry on it’s head again – but rather to fix any gaps in the WiFi calling plans T-Mobile had. This really completes the whole picture! Which is awesome :)

        Plus, now we can all get near perfect coverage in our homes! It would be awesome if I could set one up at work.. But I’m sure my IT guys wouldn’t like that haha

      • donnybee

        I can see that. And I will admit that I skimmed through this article the first time over and was looking for the parts that really would change everything again. Then I realized, this isn’t to turn the industry on it’s head again – but rather to fix any gaps in the WiFi calling plans T-Mobile had. This really completes the whole picture! Which is awesome :)

        Plus, now we can all get near perfect coverage in our homes! It would be awesome if I could set one up at work.. But I’m sure my IT guys wouldn’t like that haha

        • trickinit

          Haha.. just don’t tell your IT guys. I’m sure you could hide it behind someone else’s computer.

        • Nearmsp

          do what I do. I have a conectify software. I set up my own personal hotspot on my laptop from the work network and have my phone connected through that.

    • Rirruto

      What I don’t get is why T-Mo touted calling the US from overseas on Wifi Calling as a new feature. I was able to do this more than 5 years ago with an old BlackBerry 8900.

  • Rose Yvette Mosher

    I’m curious if old JUMP! 1.0 customers can take advantage of the open upgrade period to get a free JUMP that doesn’t count towards their 2 free yearly jumps…Kind of want that iPhone 6+.

    • Goat

      Please ask the question!

      • Rose Yvette Mosher

        Huh? I don’t understand

        • Goat

          To T-Mobile I meant :P Through Support maybe

        • Rose Yvette Mosher

          Oh, well yes I plan to haha. Once the open enrollment period is announced I plan on going to my local T-Mobile store

    • Goat

      Please ask the question!

  • Dakota

    I dont get this… Don’t most people who have home internet already have wifi? Can’t you already make wifi calls withb3rd party apps. I call Australia & Canada weekly with Viber and never pay a penny

    • honestabe

      This can either be

      a) an improved router for your home

      or

      b) if your phone doesn’t support wifi calling, it’s a way to get a cellular signal for that phone

      • shadlom

        If I am not mistaken actually grom what one of the guys said it only works with wifi calling enabled phones.

      • shadlom

        If I am not mistaken actually grom what one of the guys said it only works with wifi calling enabled phones.

    • Rose Yvette Mosher

      The explanation of the router was fairly poor IMO. What I got out of it was essentially it’s a mini t-mobile cellular network broadcaster to make your home into a mini cell tower. Not just a wifi-enabled router.

      • eneka

        From what I got was that it allows T-Mobile WiFi calling enable phones to connect to it automatically instead of having to authenticate the network. It does not brocast any network signals

        • Goat

          It actually does! When they say it can replace your router, it really can. Your laptop or desktop can use it- but if you make a call using the router, it’s prioritized first in front of everyone else using it

    • Flex360

      Its a signal booster for deadspots

  • Addam

    … and no one asked about band 12?

    • honestabe

      I think the CNET reporter was confused…he asked about wideband instead

    • fiko

      That was the question I was waiting for. Someone’s gonna have to ask John on Twitter I guess :)

  • vinnyjr

    T-Mobile just continues to push the bar. I wouldn’t leave T-Mobile for any other Carrier. John Legere is the best thing that has happened to T-Mobile. Great Stuff.

    • archerian

      Did you even know what was announced in the uncarrier event? Or posted too soon?

    • archerian

      Did you even know what was announced in the uncarrier event? Or posted too soon?

  • VG

    I’m very confused about the Cellspot. If I have it connected to my home internet, will T-Mobile flip phones (which have no WiFi capabilities) be able to connect to it for voice and texting capabilities?

    • Travis Tabbal

      No, there is a list of compatible phones on their website though.

      • VG

        Then why do T-Mobile customers who have smartphones with WiFi calling need this Cellspot? Calling this Cellspot “a personal T-Mobile tower” is very confusing!

        • Travis Tabbal

          I agree. I don’t think we NEED it per-se. It gives you a couple things though.

          1 – Seemless handoff between this wifi router and VoLTE.

          2 – A Cheap ($25 deposit) nice AC wifi router.

          3 – If installed as the main router, quality of service processing so that calls over wifi don’t get cut off when someone fires up Netflix etc..

        • Travis Tabbal

          I agree. I don’t think we NEED it per-se. It gives you a couple things though.

          1 – Seemless handoff between this wifi router and VoLTE.

          2 – A Cheap ($25 deposit) nice AC wifi router.

          3 – If installed as the main router, quality of service processing so that calls over wifi don’t get cut off when someone fires up Netflix etc..

        • dayaram

          CellSpot and WIFI calling is two completely different thing.

          WIFI calling – use it on any wifi with wifi capable phones with wifi calling enabled.

          CellSpot – gives you tmobile tower for any phone and also wifi.

          it also gives you wifi for your entire house so if you want you can replace your existing router or just plug in to your existing router if you dont want to repalce your existing router.

          Someone correct me if im wrong. this is my understanding after watching the webcast.

        • VG

          I hope you are correct about your definition about the Cellspot. It would be awesome if any T-Mobile phone (especially old flip phones) can connect to it for voice and texting. Otherwise, this Cellspot doesn’t mean much.

          From the other comments on this blog, it appears there is a lot of confusion about what this Cellspot really does!

        • dayaram

          CellSpot and WIFI calling is two completely different thing.

          WIFI calling – use it on any wifi with wifi capable phones with wifi calling enabled.

          CellSpot – gives you tmobile tower for any phone and also wifi.

          it also gives you wifi for your entire house so if you want you can replace your existing router or just plug in to your existing router if you dont want to repalce your existing router.

          Someone correct me if im wrong. this is my understanding after watching the webcast.

      • VG

        Then why do T-Mobile customers who have smartphones with WiFi calling need this Cellspot? Calling this Cellspot “a personal T-Mobile tower” is very confusing!

      • CalicoKJ

        The list of compatible phones is for GoGo, not the CellSpot.

      • CalicoKJ

        The list of compatible phones is for GoGo, not the CellSpot.

    • trickinit

      No, it only works with Android, iOS, and Windows Phones.

    • trickinit

      No, it only works with Android, iOS, and Windows Phones.

  • Yancy

    I thought overall it was a good announcement!

  • Yancy

    I thought overall it was a good announcement!

  • shadlom

    Meh that’s it? Another move i don’t personally care about seeing how there are so many requirements to benefit from it, biggest one beeing the need for new hardware; and they’ve had a version of this in the old UMA. I would be more excited about some tweaks on plans, rates, data etc, something that would benefit almost every customer on the network right away without the need to get this or that new device.

  • Chris M

    This is the first one I’m giving a big meh on. A lot of us have had free wifi calling since around 2008 on their last go around with routers and UMA. Yes I know this one isnt UMA but all in all this just isnt exciting. The last thing in my mind as an Uncarrier move is complicating cell phones by introducing new equipment that people are to hook up to their home internet connections
    Mobile is MOBILE and your phone should just work. And by the way Wifi calling was ALWAYS free from international to US on Simple Global so that isnt new. They misspoke. I guess the only kinda exciting part is the ‘free’ router but meh.

    • Mike Palomba

      I agree, not as exciting as I hoped

    • CalicoKJ

      If you’re in a good signal area I completely agree. I’ve been using the WiFi calling since it came out since I live in a really crummy signal area. I’m really liking the router though because if it’s really creating a “cell” signal, it will help all of the phones in my house.

    • CalicoKJ

      If you’re in a good signal area I completely agree. I’ve been using the WiFi calling since it came out since I live in a really crummy signal area. I’m really liking the router though because if it’s really creating a “cell” signal, it will help all of the phones in my house.

  • rubi76

    Guys you are all getting confused… the personal cell spot is a device that uses your home internet to create signal bars. It will work on any tmobile phone and create signal bars of service for anyone around you (including your neighbors…. which might be an issue because in effect anyone can use your internet…).
    It has nothing to do with wifi or wifi calling and you dont need any particular device.

    • honestabe

      I believe that the sharing part isn’t enabled — to avoid abuse — but I don’t really know how the device could then give only you signal vs everyone in the area….

      • MastarPete

        It will more than likely have an IMEI whitelist/blocklist mechanism, similar to MAC address restrictions for wifi devices to prevent unauthorized access.

        • honestabe

          that seems like a more complicated setup process for most — requiring more people to have to call in

        • Jasonv

          Its ONLY a router. “Developed exclusively by T-Mobile for optimized Wi-Fi Calling and fast data”

      • MastarPete

        It will more than likely have an IMEI whitelist/blocklist mechanism, similar to MAC address restrictions for wifi devices to prevent unauthorized access.

    • Chris M

      No its not. Its a wifi only that prioritizes Wifi calling.

  • james

    Yes i want one its a killer router hey if it will help conection killer

    • BillSmitty

      $hit, I need this new cellspot router as service in my house sucks, but that will make router number 3 sitting on my desk…Comcast, TMobile@Home, and now this new CellSpot. That’s a lot there to go haywire…ughh. Guess it’s better than crappy cell service and no cheap second line.

      • james

        You can use it as home router most people dont have router this good ac1900

  • james

    Yes i want one its a killer router hey if it will help conection killer

  • Michael Tran

    Decent news. There are times I don’t get any t-mobile service but I always have my verizon hotspot so I’ll be able to make calls in those instances. I usually buy unlocked phones and not from t-mobile (nexus, moto x) possibly Sony if they only offer the 32gb via their website so the personal celspot is gravy. Other than that, it’s not very exciting news but nice nonetheless.

  • eazy75217

    I take this announcement as a very good one. Tmobile’s Achilles ankle is dead zones inside buildings which the other carriers have an advantage over Tmobile. But Tmobile is taking a different route to make up that ground by offering wifi calling on any public or private wifi network which is a genius move by their part. But I’m always interested on knowing more about the personal cellspot since I’m currently using the personal cell boosters in my house. It’s also funny to see people complain about their “expectations” not being met from this announcement as if Tmobile owes you something. If you feel that Tmobile isn’t making any strides to improve your experience with their network the easiest and best solution is simply to change carriers. That will solve all your doubts and complaints you have about Tmobile.

    • archerian

      So if T-Mobile doesn’t have coverage then let them piggyback over broadband which you already pay for … This has been the speil from T-Mobile CSR whenever someone calls with coverage problems – use WiFi calling.

      • TheCudder

        So true. My buddy just returned his Test Drive iPhone today because coverage sucks where he lives and sure enough, they said “use Wi-Fi calling”. Wi-Fi calling for me has always been a fix for legacy plans with limited minutes —- not a coverage solution.

    • archerian

      So if T-Mobile doesn’t have coverage then let them piggyback over broadband which you already pay for … This has been the speil from T-Mobile CSR whenever someone calls with coverage problems – use WiFi calling.

  • Addam

    If nothing else, I’m sure we can all agree that was good tv.

    • Larry Griffin

      other than Legere’s continuous cursing i was bored and confused lol

      • archerian

        Uncarrier has lost steam… Now that JL has to run T-Mobile for the next year or more instead of getting acquired he has to keep track of the money being blown or not captured by uncarrier initiatives.

  • Get_at_Me

    one thing i’m unsure about regarding wifi calling….can we access any wifi network (public/open/secured/private) for voice and text?

    • archerian

      Yes any network that can support VPN/ipsec tunnels.

      • Get_at_Me

        Thanks for the clarification

      • Get_at_Me

        Thanks for the clarification

    • archerian

      Yes any network that can support VPN/ipsec tunnels.

  • thomas

    I’m pretty sure that the CellSpot is just a regular Wi-Fi router, with QoS enabled for Wi-Fi Calling. There’s no evidence in the presentation, on their website, or in their press release that says there’s a femtocell built in. That means that there’s no way that it can create “bars” of service. All they say is that it’ll make a “full-bars experience”, not that it will actually increase signal strength.

    In fact, they mentioned that you need a Wi-Fi Calling enabled device to get one. If you need a Wi-Fi Calling device anyway, what’s the point of acting like a femtocell?

    • tehone

      Pretty sure you’re 100% correct on all accounts.

      Also, bummer that Nexus phones can’t use Wi-Fi Calling since Nexus phones is pretty much all I ever buy/use these days. /sigh

    • tehone

      Pretty sure you’re 100% correct on all accounts.

      Also, bummer that Nexus phones can’t use Wi-Fi Calling since Nexus phones is pretty much all I ever buy/use these days. /sigh

    • axel

      Based on what I read, the device will broadcast a 3g signal that your regular cellphone will latch on to and then send the call via ethernet to tmobile. It also functions as a regular wifi router for your other devices.

    • axel

      Based on what I read, the device will broadcast a 3g signal that your regular cellphone will latch on to and then send the call via ethernet to tmobile. It also functions as a regular wifi router for your other devices.

  • thomas

    I’m pretty sure that the CellSpot is just a regular Wi-Fi router, with QoS enabled for Wi-Fi Calling. There’s no evidence in the presentation, on their website, or in their press release that says there’s a femtocell built in. That means that there’s no way that it can create “bars” of service. All they say is that it’ll make a “full-bars experience”, not that it will actually increase signal strength.

    In fact, they mentioned that you need a Wi-Fi Calling enabled device to get one. If you need a Wi-Fi Calling device anyway, what’s the point of acting like a femtocell?

  • Rob

    Does the iPhone 6 support band 12 lte

    • Get_at_Me

      no

    • CalicoKJ

      No

    • CalicoKJ

      No

    • Travis Tabbal

      Someone asked that in the interview, the reply was that it does.

      • Rob

        The reporter said wideband not specifically band 12

      • Addam

        never hear that said. source?

      • Addam

        never hear that said. source?

    • Robert

      The iPhone 6 does not support Band 12 for any carrier in the world. Not even for Legere. https://www.apple.com/iphone/LTE/

  • Rob

    Does the iPhone 6 support band 12 lte

  • Nathan S.

    I was kind of hoping that maybe we would get a credit on our bill for using our home internet for tmobile related wifi traffic.

    • Duh

      That’s stupid. You want them also to give you credits if you use your landline for calls? WTF were you thinking. It was a press conference to announce hey this is how we’ll be cheaper. It was more about how we’ll improve your service.

      • Nathan S.

        Landline? Now that would be stupid. Is this 1990 or something?

        Yes, if they have to use my home Internet service to improve their cell and data coverage, they should pay me a little something for it.

  • Rob

    That sucks no band 12 lte support.

  • Mike

    Not sure this is big news. We have had wifi data use for years on most smartphones and uma calling has been a TMO staple on most of their phones (except Apple products). Not sure how the new modem differs fr the cel if product currently on the TMO list I just have to as: is TMO pushing all this wifi to coverup a poor network infrastructure or are they doing this to save money? You kno charge for an everything plan and then move everyone to services that cost very little to produce. Other question about the mini tower: it you use it are others able to attach to it or is it locked to your phone only?

    • Travis Tabbal

      They said that it does NOT allow other people to connect. They mentioned wanting to make that an option in the future, but with the mess Comcast kicked up, they don’t want to go there right now.

    • Travis Tabbal

      They said that it does NOT allow other people to connect. They mentioned wanting to make that an option in the future, but with the mess Comcast kicked up, they don’t want to go there right now.

  • Chris M

    BTW I don’t quite get why they decided to play up this recycled Wifi calling thing over emphasizing the 700 Band 12 for proper indoor coverage. They could have spelled out for example advanced carrier aggregation that utilizes the reach of 700 while combing the data speed of the massive swath of AWS LTE we have.

  • Chris M

    BTW I don’t quite get why they decided to play up this recycled Wifi calling thing over emphasizing the 700 Band 12 for proper indoor coverage. They could have spelled out for example advanced carrier aggregation that utilizes the reach of 700 while combing the data speed of the massive swath of AWS LTE we have.

  • Anderson

    This hardly qualifies as a big “uncarrier” move. Uncarrier moves are supposed to be about removing industry-wide pain points, but poor coverage generally isn’t an issue with Verizon or AT&T. So this is dealing with a T-Mobile specific pain point. The problem is that it doesn’t even do that — it only deals with one specific area of poor coverage, the customer’s home. That’s fine as far as it goes, but what about poor coverage away from the house — the very places you have to rely upon a cell phone instead of a landline. I can’t get T-Mobile signal inside the grocery store (although the LTE speeds are fantastic out in the parking lot). This does nothing to improve that.

  • Anderson

    This hardly qualifies as a big “uncarrier” move. Uncarrier moves are supposed to be about removing industry-wide pain points, but poor coverage generally isn’t an issue with Verizon or AT&T. So this is dealing with a T-Mobile specific pain point. The problem is that it doesn’t even do that — it only deals with one specific area of poor coverage, the customer’s home. That’s fine as far as it goes, but what about poor coverage away from the house — the very places you have to rely upon a cell phone instead of a landline. I can’t get T-Mobile signal inside the grocery store (although the LTE speeds are fantastic out in the parking lot). This does nothing to improve that.

  • TmoDealer

    Does this work just like wifi-calling or will everyone get service bars from me plugging this in even if they arent logged into my password protected wifi?

    • Duh

      It’s private. Only for your use.

  • JaswinderSinghJammu

    Wait till ATT uverse and Comcast figures out that you are using the internet for T Mobile wifi calling. Either they will block it or slow it down so much that it’s worthless. Just like they do with Netflix. Stop with the gimmicks. If my cell coverage sucked at home where i spend a lot of time I wouldn’t get T-Mobile.

    • Shorttyy713

      can anyone contest to this?

    • Kal0bad

      I rather wifi than towers full bars in my basement

    • Duh

      I guess your not familiar with net neutrality – idiota

      • blokeinusa

        Unfortunately net neutrality is a pipe dream, thats why netflix was forced to pay comcast to get a direct interconnect to netflix customers on comcast’s network.

      • Graham R. Pleece

        Before you call someone an idiot, figure out the your/you’re thing.

    • Moby

      Voice calling doesn’t use enough data for an internet provider to even notice.

  • Liam

    So question. Does wifi calling only boost your “signal” and/or does it allow international calling (from the U.S to other counties) for free as well?

    • Anonymous

      No inteenational calling requires the 10/ 15 add on for unlimited to landlines/ mobiles

  • sushimane

    Crazy in my opinion but too bad I’m in the value plan and only pay 65 for unlimited everything :) but with all the features of simple choice I might wanna jump on the simple choice and pay an extra 10 dollars. Lol

  • superg05

    well im sure this will brighten a few days T-mobile is making tons of silent moves here just a snippet in addition to the Verizon purchase
    www(dot)fiercewireless(dot)com/story/t-mobile-scores-more-700-mhz-block-spectrum-centurylink-unit/2014-08-12

    www(dot)fiercewireless(dot)com/story/t-mobiles-hunt-700-mhz-block-spectrum-yields-deal-i-700/2014-08-04

    • Chris M

      Seriously why didnt they play up 700A instead? Puzzling

    • Addam

      not supported by iphone6 :(

      • superg05

        iphone are boring to me but i’m sorry they did not feel the need to support it when band 12 supports all 700 bands

  • Anonymous

    In general, people DO NOT want to set up their own cell towers. No matter how simple you make it. The very essence of wireless is MOBILITY. This just isnt Uncarrier.

    • Guest

      It isn’t a femtocell or mini tower or anything afaik. Why does it need to be even? You pick up a mobile phone that does wifi calling and use wifi when you aren’t in good or any cell coverage.

      Instead it seems that maybe what this T-mo router does is QoS to make sure wifi calls are not starved because someone is torrenting or you are downloading or have a slower internet connection that gets bogged down by movie streaming or such.

      Look at the article on the front page nothing is indicating it is a femtocell, right now.

  • Mush

    It just seems like a publicity stunt for Wifi calling. Don’t get me wrong, it’s the reason I’m with Tmobile and I think it’s great. But I don’t see this as anything new. I guess they’re just trying to capitalize on the publicity that the Iphone 6 will bring for Wifi calling.

    There is one thing, though, that I think is pretty notable. Ever since they stopped using UMA at the hardware level for Wifi calling (in Blackberries, for instance), calls have dropped when switching between Wifi and cell. With Volte, it looks like calls will automatically switch over, as I was VERY much hoping.

    • TheCudder

      I have an HTC One M7 and use Wi Fi calling regularly as I’m on a old 500 minute value plan and my calls never drop when swapping. It does however force me to hang up before I may receive a text while still on a call. This is by far the lamest uncarrier move.

  • JB

    Speaking of the in flight texting, it looks like at least the Galaxy S5 is receiving an update from today to enable it according to TMos doc support page for it…

    http://support.t-mobile[dot]com/docs/DOC-10398

  • Paul Verizzo

    As to WFC, ancient news. It’s been around since 2007. First phones were hardware enabled, then with Android Froyo 2.2.2, built into the OS kernel. And Blackberries and most TM Windows Phones.

    The hardware based phones were – no longer used – very, very reliable in connections and could hand off to the cellular system when leaving the wifi signal. The firmware versions aren’t near as good and don’t hand off. More of a crapshoot if you’ll even get your phone onto WFC and for it to work OK.

    It has been an absolute marketing mystery to me that TMO has made this a huge sales point in all this time. In fact, I’d say ca. 2010 you had to really search to find anything on the home site about it.

    As to a comment here about broadband providers finding out what’s going on and getting pissed off, why? Not only are all plans all but with no data cap, the UMA function uses very little band width.

    And TMO did have an @Home Hotspot router optimized for WFC. Still have it and use it.

  • Abe_The_Babe

    Anyone know how long the JUMP window will be??

    • ted

      Can you give out more details about the jump program??? I got the z1s and I opted out of the jump.

  • Kal0bad

    Interesting

  • shabang

    REMOVE “SIMPLE CHOICE” CAM! They said anybody can have wifi calling!

  • shabang

    makes it seem like only simple choice customers can get wifi calling when that was no where mentioned during the webcast. They straight up said anybody.

  • TmoGuest

    I’ll help answer a few of the “why” questions. The target audience for this service are not the people who are browsing TmoNews for the lastest stories. Everyone here probably has wi-fi already setup at home, etc. There are many that still do not… its targeted for those people

    • dtam

      I wish…nexus 5. wish they came out with an app

  • Shazad

    So I have to be on simple choice to be able to do wifi calling? Makes no sense since my phone supports it. Will they block it now for non simple choice users?

    • Moby

      No you don’t have to be on Simple Choice to get wifi calling. That’s nonsense.

  • Mikey Donohue

    Personally, I was expecting something different. Now granted, I know a lot of people who’s service isn’t that great and there are a lot of deadspots but I was expecting a new feature and not an expansion more or less on something we technically already had.

  • chanman

    If nobody noticed, no dropping between WiFi and cell towers is indeed a novel feature. Hoping T-Mobile officially sells the Moto X so we can get it on that… AND get it through the Jump! program (though the details on that seem a little murky…)

    • Chuck finley

      Where voLTE is available… Not 3G and HSPA

      • Brad C

        VoLTE actually will hand off to HSPA+, I’ve done it on my S5, i’ve not tried it with WiFi calling though

        I’m sure once everything is all IP based, they can integrate that pretty easily.

  • UglyPete

    This is such a non-announcement!

    • Mr Paul

      It was essentially just inflating the fact that they have Wi-Fi calling; polishing a turd. I found it laughing. That was not even an uncarrier, it’s just that they needed someone to whine about while Legere was still trying to come up with ideas.

  • Gary

    You guys are so thankless to a company who is trying to break a status quo and instead of praising them, you guys are bashing. Well we never said a word when we were with AT&T and Verizon and they literally fleeced us, robbed us of our money but we kept paying them. I think Tmobile has done great things in the past with their Uncarrier announcement and will be doing great in the future. Looks at AT&T, Verizon and Sprint, they are fearful now and changing their plans left and right only because Tmobile tried to change the current state of affair in the wireless industry. Well I am very thankful that I am saving a great deal of money just by switching to Tmobile and I have been very happy that I literally have freedom to switch phones anytime I want, AT&T and Verizon dictated me in the past, bye bye to you AT&T and Verizon.

    • Anonymous

      Pseudo emotional bs. Sorry but this kind of hystrionic emotionalism has no place in civil society. Rationally speaking, analyzing this offer, it ain’t their best Uncarrier move, and it certainly isn’t anything new for people who have had free wifi calling for coming on 6 years. Adding little TMobile routers everywhere you think you need service is not an Uncarrier move. I call em like I see em and yeah a lot of the previous ones are big deals.

  • Jay J. Blanco

    Tmobile added 2.7 million customers in August alone. Tmobile will be number 3 by October lol. 4Q will solidify tmobile definitely. Amazing!

  • iOSX

    My reaction to this Uncarrier event is ‘meh’. But that’s only because I’m rarely in a situation where I don’t have service, not to mention T-Mobile’s LTE and 4G at my house than my actual Wi-Fi, lol.

  • Mike

    Lets look at what they are giving you…a cheap cell plan that is unreliable with slow data service and exceptionally poor reception on the super fabulous IPHONE 5s that was not built for their network as it exists now or over the past 2 years. So big deal you get unlimited calling but get such poor reception that you can’t make a call in the office- you stand outside looking like an idiot with all of the other TMO people with poor reception. So you are paying for unlimited cell service but can’t use it. Same with Data service it’s so painfully slow that you known every lunch spot with free wifi. So again I’m paying for something I can hardly use. Or how bout those time when you look down and the indicator says NO service. Never was that way before all of these improvements and changes. So now TMO has figured out another way to rip off the masses. Let’s sell them a cheap plan but screw up the network such that it’s unusable. Them let’s push them towards wifi which costs us nothing but lead them to believe that it’s a value added service. Use to be UMA calling helped you manage the old minute plans and wifi helped when you didn’t have tons of data. Hell we all have unlimited plans now and all live and work in wifi zones. Somehow TMO is not being totally honest about the motives of pushing what’s been around for years (except in apple phones). Why not just build a lower cost product like republic that draws on wiFI and gives a smaller unit of minutes (as low as $10/month. Obviously the lower the network usage the more TMO keeps. I’ve been a loyal TMO customer for 7 years but lately I’m not impressed!

    • Chris M

      No this is where you and I part ways. TMobiles LTE or HSPA networks have NEVER been slow wherever you get service. Thats an out and out lie. Your coverage argument might hold water depending on where you are.

    • Chris M

      And by the way when you start with the speed lie, it tends to alter the perception of the rest of the garbage, whether or not it by itself sounded believable. How could you be a customer for 7 years and not know the fact about data speeds where HSPA and LTE coverage are? Its fast and its always been fast because of them using lots of megaherz of AWS which has lower in building propogation but damned good speeds. The problem with your propoganda piece is you’re too cute by half. By exaggeating you lie. By lying you give yourself away.

    • Matt

      I don’t think T-Mobile would have purchased the 700mhz block for Verizon or completed the 3 billion bond offering last week if they didn’t realize their network had serious room for improvement.

      Low band spectrum is as precious as it gets for a cell company. They’ve secured some of it in the 700mhz range, and they have 3 billion in their pockets to hopefully secure more come November auctions.

      This is a stopgap to help out those who they can until this new spectrum comes online and is supported by phones.

      • Casey

        I agree with you that they are very much aware of the fact that their network is in need of improvement. And I applaud T-Mobile not only for their bold rhetoric and risk taking but also for the aggressive expansion and improvement of the network. They’re spending a lot of money, spending it wisely, and rolling out improvements faster than any other network provider in North America right now.

        That being said, I feel like they stumbled when it comes to the 700Mhz deployment in one key area; ensuring that the iPhone 6 supported LTE band 12. No matter anyone’s personal opinion on Apple or the iPhone, Android vs. iOS, etc. there’s no denying it’s going to be the biggest launch of any phone this year. The iPhone 6 needed to be 100% ready to roll on their new and improved network from day one. There are going to be a lot of new people signing up for service because they want a shiny new iPhone 6 with a bigger screen and it gives them the perfect excuse to try out the exciting new T-Mobile they’ve been hearing about … only to discover they get 2G or no service the moment they step indoors.

        The moment they closed the deal on the 700Mhz Verizon spectrum back in January, JL should have spent every free moment on the phone with Tim Cook or parked in his office. Part of the expense of buying the spectrum should have included throwing whatever money it took at Apple to ensure they launched the iPhone 6 with LTE band 12 support.

        I like T-Mobile a lot; I’m thrilled with the direction they’re heading and the changes they’ve made over the last 18 months. But, the bottom line is, they still need the iPhone more than Apple needs T-Mobile.

        • Matt

          I don’t think any of us know for certain how hard they did or did not try. It’s quite plausible that they did not try very hard. It’s also quite plausible that they did everything they could, but Apple said “no” as they quite often do. Apple is really good at saying no, and they are also very careful to protect their BOM/margins.

        • Casey

          Agreed. You are very right that we don’t know, and probably never will, exactly what went on behind the scenes. And I won’t disagree with you that Apple has no problem saying no when they choose to. But, simply from the outside looking in, I still must point the finger at T-Mo because this is a bigger deal for them than Apple. If they threw all the money, begging, influence, etc. they could at Cupertino and the answer was still no, then so be it. I just hope to hell they did.

          And, I couldn’t help but notice that during the event today they were suspiciously quiet on the 700Mhz issue in general and JL delicately (uncharacteristically for him, I might add) side stepped the band 12 question when it was raised by a reporter. They’ve got to know it’s a concern for a lot of iPhone users out there whether they’re already with T-Mobile or are considering making the switch.

        • Matt

          Yeah. I personally don’t think it’s something that money should buy. I don’t know what current estimates are at, but I know Citigroup estimated ~150 million iPhone 6’s would be sold at one point. If the band 12 capable modem adds even $1 to the BOM do you truly believe it is a good decision for T-Mobile to write a $150 million check? Or even a portion of that?

          -Keep in mind 700mhz covers 55 million POPs once fully implemented
          -Not all of these 55 million POPs will be iPhone
          -TV Channel 51 is preventing a good chunk of this implementation and T-Mobile can’t just turn off TV channels
          -As a result, only a subset of the potential is available now with growth as Channel 51s start shutting down

          Some other big points to keep in mind:

          -T-Mobile is not swimming in money
          -Hopefully you saw they had to issue 3 billion in bonds last week as well as stock offering / dilution for the 700mhz earlier this year. I’m sure you realize this, but to be sure this is borrowing not earning capital.
          -The only way for long term sustainable network is in the government auctions this November, and you can bet Verizon / AT&T / Sprint will be doing everything they can to buy low band spectrum for themselves.
          -JL / T-Mobile have a well documented track record this year about well founded fears with their ability to purchase spectrum in auctions that include deep pockets like Verizon and AT&T

          Sorry for the ramble, but if you put all this together I do believe the choice is quite clear. You save every damn dollar you can for this auction. If you want to lead this company into the future you can’t send Apple a dime for 9-12 months of happiness from some subsection of this 700mhz potential.

          Full disclaimer, I’m in CO and fully impacted by 700mhz & Channel 51. I am also buying an iPhone 6. I’m disappointed too.

        • ChitChatCat

          The other thing to think about is when the iPhone’s radios were finalized. Those chips could have been part of the earliest production of the launch units when no one was even considering launching in Band 12 due to the uncertainty of channel 51 evacuation timelines.

        • Jay Holm

          Good points!

        • Unfortunately, the auctions in November are not for 600MHz. They are for AWS-3 (adjacent to T-Mobile’s current AWS-1 frequencies). 600MHz is expected to be auctioned in the middle of next year.

        • randian

          I think they did talk to Apple. T-Mobile was prominently featured at launch.

      • Jay Holm

        I know the auction in November is for AWS-3, but what frequency is that? 1700mhz? Will it help them beef up more markets with 20×20 Wideband LTE? Or even better 25×25 Wideband LTE?

    • skittle

      “I’ve been a loyal TMO customer for 7 years”. Being loyal if you do not get good coverage makes no sense.

      • Mr Paul

        Sure. It’s going to get to the point where there’s more T-Mobile loyalists without coverage than Sprint loyalists. I choose not to engage in such neurotic behavior by paying 5 bucks more a month for real service and avoiding the two others as they both do not cover my area or region well. I’m sure I’m not the only one with the philosophy that I either get what I pay for, or don’t get it at all.

        I wouldn’t pay the light bill for my home if I didn’t get power to my house and had to tether to my neighbor’s garage outlet for power. I wouldn’t pay for groceries if I didn’t get them, and I had to go home and eat only from my own garden and had to grow my own trees for fruits.

        This equally applies to Verizon nonsense and why I’d never use them regardless of coverage. As I wouldn’t pay for water that comes out of one faucet when I already pay for the water I use each month (charging for tethering), I also would not pay to receive my voicemails in a GUI experience when I already pay for a phone service (charging for Visual Voicemail)

        So why would I pay for cell service and have to rely on Wi-Fi at home (I use Wi-Fi for data at home, duh, but I’m talking about NEEDING Wi-Fi to use cell service e.g. Wi-Fi calling) and out and about to even use my cell phone? People have no sense.

    • JMF_mobile

      When you talk about coverage issues at an office, it implies to me that you are in an urban area, and in my experience, that is where T-Mobile shines. I work on the 6th floor of an office building with 4,000 other workers in the downtown of a medium sized city that doesn’t even have LTE yet, but rather just HSPA+, but have absolutely no issues with data speeds (can easily stream hd video) or placing calls. In fact, it’s my coworkers on Verizon with supposed LTE coverage that have to stand by the window for better than 1 or 2 bars of coverage and cannot stream video because their network is so congested during the working daytime hours when there are 60,000 workers downtown (most of which are likely VZ customers) that they cannot even get 1 Mbps download speeds. I get 5 or 6 mbps on TMO HSPA+. Those with iPhones that can turn off LTE do so and fall back to 3g for better speeds. To me this uncarrier move benefits mainly the people outside of metro areas where coverage for data is only 2G, which indeed is all too prevelant. Again , in my experience even there it’s very rare that I wouldn’t be able to place a call on the network. I’ve been with TMO for 3 years. If I had the issues your describing I’d have to try another carrier. I don’t think any one carrier is always the best for everyone for coverage, even Verizon. You have to go with what works for you.

  • Chris M

    Why are we giving undo praise anyway in that your cell phone is using wifi data that you pay for? Its not even a value added service. I mean 99% of the world with smartphones have been leveraging wifi for data on them while they are at home for the past 10 years. Because they enabled (again I might add) the ability to add a measley 30Kb per second voice data stream is some big deal? Just weird.

    • Matt

      If it allows them to retain or gain more customers than it helps T-Mobile get closer to profitability. Capital is required to purchase spectrum from competitors that happen to be willing to sell (700mhz from Verizon), and even more capital is required if you want to be able to outbid Verizon and AT&T for spectrum during government auctions.

      They can’t survive on stock dilution and high yield bonds forever. They aren’t profitable at the current scale (well this last Q they were but that was due to spectrum sale). They need more customers.

      • Chris M

        They are having ZERO problems with customers right now. Both net adds and churn. They are tearing the roof off. But I can see your point to an extent. Throw a router at the small percentage who complain a lot about home coverage. It is valid I just dont see it as major.

        • Matt

          It might not be major, but we know it was significant enough in their eyes to warrant a campaign. No doubt T-Mobile, like any other reputable corporation, has detailed and continually updated analytics telling them why customers are leaving as well as barriers for additional/new customer growth. So I suppose we can settle on A) it was at least major enough, and B) short of creating spectrum out of thin air this is probably about all the can do for the next 1-2 years.

          I am on the record in another thread that I think this announcement was a bit “meh,” but I guess to be fair it is also a little selfish to think that every Uncarrier announcement must be beneficial to me.

  • BusDriver

    Transparent pandering to the iPhone crowd. The day after the 6’s are announced, TMo finds a way for the older iPhone owners a way to upgrade. Besides the subsidized router and the Gogo coverage, the only new announcement was the free JUMP! opportunity for legacy devices. WiFi calling is not a new feature to TMo.

    Way to boost those Apple sales!

  • emcdonald75

    I was hoping for coverage improvement on their cellular network. Or roaming deals being announced. More 700MHz buys. Or an increase in data GBs for their tablet plans. Something I can use while traveling inside of a building or on the road. Anything but 2G coverage. It is absolutely awful. The slowest speed I have ever encountered. I am still with AT&T but I want to come back to T-Mobile as soon as they update the 2G areas in my state.

  • redman12
  • Can the the Personal CellSpot work with phones that don’t have Wi-Fi calling, like the Nexus 5? I would try that to strengthen the signal in my apartment. With my Google Voice number and the updated Hangouts app, I can make and receive Wi-Fi calls without it though.

    • Okay, so it’s just a Wi-Fi router and will require a phone with Wi-Fi calling built in. I’m so glad Google Hangouts now has Wi-Fi calling built into it. I’ll just have to use my Google Voice number more.

      • Matt

        You have to hope at some point T-Mobile could get Google to include WiFi calling with Android so that Nexus, Moto, etc could get it. I mean even Apple has it baked into their OS now, and I think they all go to the church of “no carrier code in our OS” at that company :)

        • Maybe Android L will have the required feature we need to make it work. I’m hopeful.

    • Absolutely not. You need a T-Mobile phone that supports wi-fi calling (most do) and stock T-Mobile ROM. Non T-Mobile phones like Nexus will never support wi-fi calling. At least for the foreseeable future.

      • The new iOS 8 update is adding WiFi calling support. It will be interesting to see if it will work with non-T-Mobile iPhones. Since Apple is pretty established in completely controlling the software on their phones, I expect it will. I hope that Android and Windows Phone will in the near future follow suit and bake WiFi calling support directly into the OS.

        • Jeagg

          My roommate has a Nokia Lumia 925 – with (albeit shoddy) wifi-calling features. Is this phone compatible with the new updates Tmobile is making?

  • PiCASSiMO

    Really disappointed. T-Mobile should have had created an application for ANY Android phone to make WiFi calling similar to what now Google is doing with Hangouts + Google Voice merger.

    We have a cottage in Michigan and reception varies from EDGE (E) to GPRS (G) when you are outside, but inside drops to NO SERVICE. Very frustrating when we have to go outside to make a call or even send a text message with our series of Nexus 4 and Nexus 5 phones.

    The Asus router is also a slap in the face. I was under the impression it was something new that took the internet signal and converted it into a mini tower to allow even EDGE or GPRS signals to make calls and text. Simple as that, but also double up as a real router when you wanted to download/upload anything. And being a similar dark knight Asus router, it would have great range beyond the house. You would be able to make calls in a rural area with ANY T-Mobile phone include flip phones that didn’t have WiFi-Calling features.

    That mini tower would be fantastic for T-Mobile to hold them off for the next few years until they make the EDGE to LTE conversion. Instead, the existing customers are screwed. They have to upgrade their phones to WiFi capable phones.

    Don’t get me wrong, I’ll probably be making all my calls at our Michigan cottage via Hangouts, but for all my non-tech savvy family members they will continue to suffer the lack of coverage by T-Mobile for a few more years.

    End of rant.

    • Idiotsthewholelot

      “We have a cottage in michigan” so your chief complaint is that in a rural area, which we all know is not T-Mo’s greatest strength, you get piss poor service. Am I right? Is that your chief complaint?

      • PiCASSiMO

        I understand that T-Mobile is crippled with their service in non-major cities. More troubling in my situation is that our cottage is 528 yards (0.3 miles) from Interstate 196 (Exit 7) and their voice coverage is spotty outdoors and non-existent indoors.

        Their general comment while clicking on their coverage map was “It’s not 4G, but our Simple Choice plan still gives you
        unlimited web access. And great voice coverage with call clarity that’s better than AT&T’s.”

        “Great voice coverage”??? Yeah right.

        Again, going to my original points:

        1. T-Mobile should offer apps on their EXISTING Android handsets that will allow them to make calls via WiFi. Not FORCE them to upgrade their phones.

        2. The ASUS router should have been a mini-tower that would have used existing broadband internet connection for use with ANY T-Mobile phone, including old-school flip phones.

        Unless they beef up their infrastructure, going outside of major cities will continue to suck for T-Mobile customers.

        • Idiotsthewholelot

          So it’s TMo’s fault you bought a device that is incompatible with wifi calling and therefore should dedicate resources to creating or buying for you an app so you can make wifi calls? What a sense of entitlement you have…

        • PiCASSiMO

          Oh, I see. So it’s the consumers fault for not upgrading their phone to a specific wifi calling capable phone, instead of upgrading their infrastructure years later at least on all the major interstates through out United States so that you can make your way through cross country and still have a reliable signal to call and perhaps even pull some data off the Internet.

          You certainly have proved your point, perhaps back in 2010, but we are approaching 2015 and it’s a little late in the game.

    • dayaram

      u can always get a signal booster. they have a 3g signal booster, and now they have 3g,4g,lte signal booster. have even u looked into that? stop complaining!!

      uncarrier ?.? comes almost every quarter…they cant please and blow everyones mind every time. its great that they are bringing changes. cant wait for something new in few more months again!!

      End of rant.

      • Jay

        Cell Boosters have been on back-order for about two months

    • Andrew Paul Moulton

      “The ASUS Cellspot won’t need pre-existing signal. A very big deal for customers in 2G/EDGE-only areas.” This $25 router will help people with dumb phones. As far as your nexus 5…you chose to buy a phone that has a bullet point selling feature of zero carrier pre-installed software, tmobile has had value added services pre-installed for a lonnngg time and you opted out, c’est la vie.

      • PiCASSiMO

        Andrew… where does it say the $25 ASUS router will help my dumb phone call and text?

  • Matt

    This shows absolutely no love for people that make conscious decisions not to go postpaid. Looks like I won’t be returning to T-Mobile.

  • Carrier 7

    They should have called this Carrier 7.0. All a marketing scheme. I just lost faith in all future uncarrier announcements.

  • Jon

    Dang T-Mobile had me all excited for no reason. This isn’t exactly news as many customers have already been using WiFi calling for a while. Some of the stuff mentioned is nice and all but there wasn’t a need for an announcement like this. 6.0 was great but this was not such a big deal.

    • Andrew Paul Moulton

      wifi texting! *seamless* wifi texting AND MMS. external texting apps can’t even get MMS right

  • emcdonald75

    I think T-Mobile is behind schedule with their EDGE to LTE conversion. I believe this WIFI calling expansion of services is stop-gap measure. Why else Legere or no one else with T-Mobile will give a progress report on the network upgrades or even mention it? What frustrates me is that no reporter will ever ask about it? We don’t know what areas are being worked on or do we know how far T-Mobile has progressed. It seems as if they mentioned 234 million are now covered. That means they have to cover 16 million more pops in 3 months. Impossible with their resources! Back-haul and tower upgrades? It will be the end of next year and not the middle of next year (as they promised) before they are completed with the conversion.

    • Jon

      Well then I guess you don’t check this sight often? There are posts that appear often when LTE appears in an area where it wasn’t previously or when there are upgrades done to the network in specific areas.

      • emcdonald75

        This is an unofficial blog. It is a great website for information but it will be better if T-Mobile told the public about the network upgrades after completion of an area. Do people receive a text when upgrades are started in an area? A call when upgrades are completed. A updated list of cities now covered by LTE? Those simple moves are Uncarrier. Masking your network with WIFI is not Uncarrier. Thats a lie! No different than Verizon and AT&T which uses software to prioritize your phone to use WIFI instead of their cellular network.

        • Jon

          Here’s your list I don’t know how current it is.

          t-mobile-coverage.t-mobile.com/4gcitylist.aspx?icid=WMD_TM_CVRGQ32014_KREOIJI22U744

        • DMac

          Well maybe your marketing opinions are better that T-Mobile. But I am guessing they are just wanting to actually complete a project before they announce it! They said before the end of the year and you are proclaiming “no way”. They are ahead of schedule in most things they have been rolling out, how the hell would you know if they won’t hit that date? Stfu and quit wining about not hitting a goal that they haven’t not hit yet!

        • emcdonald75

          You stfu! If T-Mobile is going to announce anything, announce the biggest pain point your customers have with you or a progress update on the biggest project you have ongoing, which are the network upgrades. It has been over six months since the conversion announcement was made and no update on that project’s progress. I am only saying what most people are thinking. Sprint sends messages to its customers when towers are being worked on in that area, so it is not a hard thing to do. If you want the public’s support, engage them and let them know that the biggest issue they have which is coverage is being addressed in their specific areas. You cannot create a better marketing plan than that because it will help you retain customers if you are keeping them informed. People don’t leave because of the prices, plans or services, which are the things T-Mobile does well. People leave because they do not have coverage or because 2G is unbearable. Also I can claim anything I wish about them not hitting their target dates, it is up to T-Mobile to prove me wrong. I hope they do.

  • jimmysalg

    I see many not too impressed….Personally the ability for a phone call to seamlessly handoff to a wifi call is pretty sweet, and definitely not something other carriers offer. Also…texting and voicemail in flight, how is that not uncarrier?? NO ONE does that, yes anyone with an iOS device can use iMessage, but guess what you have to pay for inflight WIFI, which is mostly $10 and up depending on flight and airline. With this service no need to pay for inflight WIFI!!!! ALL carriers have some kind of dead spot somewhere, but TMO is the only one giving you the ability to overcome dead spots.

  • TWK

    So – all you have to do is pay for and carry around a hotspot from a company that has coverage, so that you can pay Tmobile for not having any coverage and still make calls. Works for them, I suppose.

  • MadJoe

    Ok, let me get this straight, the big push here was the age-old WiFi calling feature T-Mobile has had available for years, coupled with a new “CellSpot” device that takes the WiFi you are currently in and turns it into cellular signal…why? I have WiFi calling, so if I can use that, what do I need the Cell Spot thing for? Basically the only real announcement is that anyone without JUMP! already can sign up for it and immediately JUMP if they meet the criteria to do so (vs having to be a JUMP! customer for 6 months before you can use it)…

    • dayaram

      Every single announcement is not for all 50million costumers!

      Relax and wait foruncarrier 8.0. Thats what will be doing and most of us and so should you.

  • OZ

    Where can I get more information about the CellSpot? I am seeing 802.11ac, but wondering if it is going to have simultaneous dual-band capability, and QoS configuration.

  • YABD

    We need more towers and cell sites all over interstates. Tmobile needs to fix their coverage, we don’t need a wifi, who is going to find a wifi in the middle of the highway? And the majority are password protected. Tmobile can’t rely on att and comcast wifi’s, they need to install towers all over the places not only in metro areas. Please tmo charge us 10 dollars extra in each line and fix the coverage.

    • TechHog

      They’re already working on coverage.

  • shamatuu

    disappointed with the event.

  • TK

    UnCarrier 7.0 – We use WiFi magic to turn your $1000 iPhone 6 Plus into an expensive iPod.

  • vlv723

    I wonder what version of UnCarrier they decide to make us customer cut the cord completely with our cable, dsl, and internet providers to offer unlimited data using hotspot/tethering? I just hope in the future, their antennas can handle all of the congestion.

  • William Burr Winans

    I get what T-Mobile is doing but I don’t like it. They need to address more customer pain points! In my opinion UnCarrier 6 and 7 were not customer pain points, it’s more about getting other customers to switch.
    A real customer pain points would be the following:
    Unlimited Tethering
    Upgrading All Towers to 4G LTE – (Currently Upgrading)
    Reward Customers Paying Full Price on Tablets/Smartphones
    Give FREE High Speed Internet Internationally
    Bring Back $70 Unlimited 4G Plan – (Compete with Sprint’s Unlimited $60 Plan)
    Make $60 5 Gigabytes and $50 3 Gigabytes – (Again Compete with Sprint)
    If you are currently on the $80 Plan, JUMP should be FREE

    That’s all I can think for now!
    Tell me what your customer pain points are?

    • PiCASSiMO

      I like some of your points:

      Unlimited Tethering
      Reward Customers Paying Full Price on Tablets/Smartphones
      Bring Back $70 Unlimited 4G Plan – (Compete with Sprint’s Unlimited $60 Plan)
      Make $60 5 Gigabytes and $50 3 Gigabytes – (Again Compete with Sprint)

      • William Burr Winans

        Do you think it’s okay to pay $90 plus financing your smartphone every month?

  • amva55

    Hey Cam, what about pre-paid customers like me?