T-Mo launching Summer Savings Upgrade Offer for pre-selected customers [UPDATED - More info]

galaxy s4

We’ve received information claiming that T-Mobile’s continuing its summer of generosity by offering a group of pre-selected customers the chance to upgrade to a new phone at a discounted price. An internal memo indicates that the company is going to be reaching out to 200,000 of the pre-selected customers via SMS message from tomorrow, Aug 6th.

In total, 1.5 million customers will be contacted and are eligible for “up to $92″ in savings on a specific group of handsets if they upgrade. The conditions for those being pre-selected are that they must be on a Simple Choice plan, had 12 months tenure and with $0 in EIP. If that’s you, you could be contacted in the coming days regarding upgrading to a Samsung Galaxy Light for $48, LG L90 for $48, Galaxy Avant for $120, Galaxy S4 for $300 or Galaxy S2 for $288. Monthly costs range from $2 to $12.50 on EIP with $0 down.

Screen Shot 2014-08-05 at 16.29.58

The offer’s only available for a limited time, but the internal memo reads as follows:

We want to show our loyal customers we appreciate them and ensure they’re taking advantage of our smartphone line up, so we’re launching the Summer Savings Upgrade Offer on August 6! We have pre-selected 1.5 million existing customers, who will be eligible for up to a $92 savings when they upgrade to the Samsung Galaxy Avant, Galaxy S 4, Galaxy S 2, Galaxy Light and LG L90 devices. Existing customers were pre-selected if they were on a Simple Choice plan, with $0 in Equipment Installment Plans (EIP) and had at least 12 months tenure.

Let us know if you fit the pre-set requirements, or if you get a text from T-Mobile over the next few days or weeks. Getting a Galaxy S4 for just $300 seems a great deal considering it’s only just over a year old, that’s $36 below the price of a refurb model.

UPDATE – A few more tidbits of information

  • Customers must upgrade with EIP, so you can’t just walk in and pay full price up front for a device.
  • There’s a limit of one upgrade per line on each account
  • SMS will be sent to select customer from tomorrow, August 6th and will read: “Free T-Mobile msg: Great deals on smartphones–like $100+ off the Galaxy S4-but only for a limited time. See a store rep for details.”

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  • acdc1a

    Nice! Hopefully this rolls out to a real upgrade program. It would be a great way to reward loyalty while blowing out overstock.

  • Hurlamania

    I qualify, and would take advantage, so i’d say that means I won’t get sent the offer…

  • Hurlamania

    Do you know if this is in store or through a special phone # or website?

    • Cam Bunton

      I’m guessing the SMS message will reveal all. But, they’ve not been sent out yet, and we haven’t been shown the wording.

      • Hurlamania

        Thanks, I guess we’ll see if anyone gets one and shares the info…

    • Aaron C

      I bet it’s online or calling. Most of these offers aren’t available in stores. When they had the Note 2 offer recently, I had to do it online. When that didn’t work (because I already had five lines), it said to call. The rep confirmed that the deal wasn’t available in stores. I imagine this would be the same.

      • Hurlamania

        What was the Note 2 offer?

  • Cameron Scot Nichols

    How are these phones an upgrade?lol

    • Cam Bunton

      S4 will be for most who are eligible. Can’t imagine many with one of last year’s flagship phones and $0 in EIP.

    • Roger Sales

      It’s a way to get people who would rather save money/not upgrade happy to move to the more efficient parts of the network (HSPA 1900/LTE) so that T-Mobile can repurpose spectrum faster. I’m sure there are plenty of people who are indifferent and either have a flip phone or a Mytouch of some sort.

    • bob90210

      This upgrade offer is for people who have not upgraded in a while. It may be hard to imagine but there are many people who do not upgrade their phones every week.

      • xmiro

        like us, we haven’t upgraded in almost 3 years… :)

  • kev2684

    S2 $288
    S4 $300

    ?? who would pick S2 over S4? S2 should’ve been $150 at this point. it’s 3 years old.

    • Bklynman

      I am with Kev,and with Dtam,why are they selling the S2,for $288? Even if they are brand new,I could see them selling it for about between $175-225. If that much. But only if they are new,if they are refurb. that just doesn’t make sense.

  • dtam

    are you sure the S2 isn’t Note 2?

    • Cam Bunton

      It’s not me… it’s on the list. The table in the article is in the internal memo. ;-)

  • http://www.volkswagen.de/ Quailallstar

    This is nice… Hope I get an SMS with an offer. Might get my mom a new phone and surprise her.

  • besweeet

    That GS4 price is great. Still paying the full $650 price off from just January :.

    • skittle

      Same here. Sometimes I am tempted to JUMP to a low end $100 phone , then pay it off and cancel JUMP plan. But then what.

      • xmiro

        Nexus 6, Oneplus One, wait till the GS5 is on a similar sale

        I’ve really soured on expensive phones, the only one I’m considering is the iPhone 6 since they have a good resale value but for Android no more $600 phones that cost less than half just a year after release

  • http://www.volkswagen.de/ Quailallstar

    And of course you have to tack on the tax to those prices.

  • xmiro

    nice deal on the GS4, with full warranty too, but no 700Mhz not good, Especially when they light the 700mhz spectrum re-sale value would take an even bigger hit

    • no2apple

      You are so dumb..

      • xmiro

        derp

    • Aaron C

      Yeah, I’ll wait a few months for the Nexus 6, which shouldn’t be much more than the S4 here, and hopefully will have 700Mhz.

      • Roger Sales

        Going forward I think every major handset will most certainly have band 12 if its made for T-Mobile. (Probably starting with the iPhone 6.)

        • Aaron C

          Right. We just have to hope most unlocked phones do as well. I’m sure the N6 will, since most Nexus devices seem to have the widest variety of radios per device.

    • bob90210

      It would seem that most people who receive the upgrade offer probably do not care about the resell value of their phones since their current phones have no resell value.

    • skittle

      You might be surprised at how many people buy a phone without the slightest care or thought about the 700 mhz spectrum. It’s more like “Ooooh Shiny”.

      • xmiro

        I know, just FYI. We’d probably spring up for a GS4 on both lines until the iPhone 6 comes out

  • BRyan

    I would take the Avant out of all those phones

  • ChristianMcC

    I qualify, not bought a phone from T-Mobile since 2011, and would take advantage for a couple of $50 phones for my siblings, since they like to lose and water damage their phones.

  • Aaron C

    For $300 (on the S4), I’d just pick up a used Nexus 5. Looks like T-Mobile had a lot of leftovers and Marketing decided to lure in some buyers for them. Good for them, but no interest here on this particular selection.

    • Roger Sales

      Wifi calling makes the S4 a bit more desirable than an N5, as nice as a N5 is.

      • Aaron C

        Excellent point. I forgot about that! And I shouldn’t have, as I work in an office with no cell reception. :)

        • Roger Sales

          from T-Mobile or generally everyone because of the way the building was made?

        • Aaron C

          T-Mobile. AT&T and Verizon co-workers have signal, albeit not great signal. The high frequencies of T-Mo just don’t penetrate this old building very well.

        • Jimmie L

          You need a signal booster.

        • Aaron C

          We’re in the basement. Can’t even get a bar near the edges, and T-Mobile doesn’t do cell-over-wifi like Verizon.

        • TylerCameron

          Cell over Wi-Fi?….

    • Paul

      Going to go with the notion that they are removing their leftovers.

      • http://www.youtube.com/#/mrjlwilliams J. Williams

        The Galaxy Avant is new, so it’s not the case for that one though.

        • some guy

          And the optimus L90

        • Paul

          A very valid point, but the S2 is very old. The S4 is on the sideline because the S5 versions are out. I don’t see LG promoting the L90 or Samsung pushing the Avant. Perhaps it’s better out as “their trying to clear some stock.”

  • Raiterio Patterson

    I qualify. Got a text from T-Mobile thanking me for being a 1year customer. No iPhone 5s?????

    • Paul

      In case you didn’t notice, these are models that are a bit older than the 5S.
      It seems they’re getting rid of old back stock and the 5S isn’t old back stock.

  • PiCASSiMO

    Simple Choice plan?

    Dang it… why can’t they be loyal to VALUE PLAN customers that have been with T-Mobile for over 7-straight years.

    0 loyalty.

    • Julian C. Taborda

      Becuase they can’t afford to give you any deals ;D you already have the value plan haha

      • thepanttherlady

        Some of us Value Plan customers are paying the same as the Simple Choice plan customers.

        • Roger Sales

          Are value plans worth keeping? Whats the upside to it that keeps people from switching?(especially since Simple Choice has a ton of perks).

        • thepanttherlady

          For my plan, yes. My 3rd line is for my 14 year old and has no data. She doesn’t need it.

        • kyo251

          If I’m not mistaken you Can chose the plan and set it on no days on simple choice.

        • thepanttherlady

          No need to “fix” something that’s not broken. ;)

        • dtam

          If you’re not saving anything over a simple choice plan then you can’t really blame tmobile for not giving you extra promos

        • thepanttherlady

          Never asked for any.

        • dtam

          I just assumed because you replied to the thread about complaining of no promo’s

        • thepanttherlady

          I’m sure you know the saying about assuming ;)

        • ooooooogg

          Do you ever change your picture?

        • thepanttherlady

          What are you, 12?

        • oodd

          North Korea

        • thepanttherlady

          You say North Korea, I say parenting.

        • Encino Stan

          I would switch if it didn’t cost more. There may be perks, but none that I see worth spending more per month for.

        • PiCASSiMO

          $60: 1000 minutes… from which 2-lines we average about 450 each month, along with Unlimited texting… we do maybe 200-300 each.

          $20: Unlimited data on my line… I average about 4-5GB per month

          $10: 2GB on my wifes… average between 1.5 to 2GB per month.

          Total per month: $90 for two lines.

          The nearest to this from simple choice would be:

          $70 – Line 1 5GB
          $40 – Line 2 3GB

          Total per month: $110 for two lines. But truly unlimited would be another $10. And yes, I know that I’m missing out on tethering, but there really isn’t any reason for me to spend $20-$30 more per month if I don’t have to.

          Either way, I’m a little pissed off that they don’t give back to loyal customers like myself that have been with T-Mobile for 7+ years.

        • bob90210

          I find it strange that you’re a little pissed since you’re paying $20 to $30 less than equivalent plans that are currently offered.

        • dtam

          me too…and the promo is only like $100 off the full price of the phone…or 4 months of your savings from your legacy plan

        • Jimmie L

          Call and ask for the loyalty dept. They helped me out when I bought a Nexus 7 just before they dropped the price. I’ve been with tmobile for 8 years.

        • qmc

          They are giving back. As you said, $20-30/mo. Are you motivated to stay? Sounds like it. You (and me) agent getting a better deal anywhere else.

    • qmc

      If you think you’re getting such a raw deal, take your 7 years to simple choice and then be happy with the upgrade discount. Me? I’ll stay right where I am with my pre-value plan.

    • Phil

      Or me…still on a contract….but have been a customer for 17 years

  • Jay

    They can get an SG4, then upgrade to 4.4.2 and regret buying it immediately.

    • Jay J. Blanco

      Can you elaborate on that

      • TylerCameron

        The S4 is a terrible phone, basically.
        Samsung hasn’t updated it with the new UI, feels worse in the hand than the S5, and… it’s just a much worse phone than the S5 lol

  • S. Ali

    Sounds like they just want to clear inventory for the 700mhz devices coming this fall.

    • samsavoy

      Or just reduce the risk of having customers with no EIP. No EIP = customers more likely to leave at any time.

      • Maximus

        Not really….you could upgrade with the EIP and they just pay off the phone the next month.

        • samsavoy

          You still have to cough up $$$ regardless.

        • Aaron C

          Unless AT&T pays me to switch.

  • JaswinderSinghJammu

    No love for me yet either. Would be nice to get a text and maybe I would get the G3 or something with 700 Mhz compatibility.

  • steveb944

    Great… I qualify per the restrictions but since someone messed with our account recently and made unauthorized purchases/changes I’ll miss out now. Thanks T-Mobile lack of security!

    • TylerCameron

      Try contacting customer support.

      • steveb944

        I went ahead and bought a OneplusOne instead. My future device is probably going to be the Moto X+1 but it’s doubtful that’ll be available in store.

  • BlackJu

    Gotta get people on that contract, err, EIP.

  • FILA

    How can they justify a GS2 for $288 or a GS4 for $300!!!

    • guidomus_maximus

      Jeez, people will bitch over just about anything. My old partner use to say: You’d bitch if you was hung with a new rope!

    • mychell

      Actually the chart is incorrect. T-mobile isn’t offering the S2 for $288 but the LG G2 for $280 instead.
      For anyone who has been long time customers, there’s also a possibility to get even better savings. I just got finished talking to a CSR and bought a couple of phones. Since I’ve been a customer for 10+ years, I was told the Light and L90 were $24 each while the G2 and S4 were $240 each. these are some great savings for those who are eligible. Also some CSR are a tad bit grumpier than others and won’t tell you about certain discounts (one rep told me the L90 was $100 flat and wouldnt budge), so just call back. Second time was the charm.

      • Bklynman

        I got the Note 3,in April,join to get in the jump program before they change it,been with them for about 5 years. Wouldn’t mind getting the L90 for $48,$24 is even better. Did you call the loyalty dept. or just 611? No I didn’t get the text. Thank you

  • Your Fave CSR

    Why create this post Cam, you make our jobs at T-Mobile with posts like this ridicoulsy hard, now I’m going to have people that don’t pay their bills , customers who don’t meet the criteria whining and begging on why they should be eligbile for this stuff, the post clearly states customers will be notified, so ones who aren’t don’t qualify? why get their hopes up to be told no, and customers whining about the 700 mhz stuff, if you live in an area where it’s being refarmed we will actually give you a free phone. Post something about that CAm!

    • Aaron C

      I’d love to hear more about this free phone in 700Mhz refarm areas…. Fave CSR? Cam? Anyone?

      • Your Fave CSR

        it’s a samsung galaxy light available in retail and over the phone, i’ve only seen it only a couple accounts, but the offer was description was something we could offer mentioning a refarmed area and having 700 mhz in the same sentence, i would assume its the 2g to 4g upgrades that are occuring as well and depends on the customer’s current handset, hope that helps aaron c.

        • Tmo Fan

          What do you mean? I own the Light, it doesn’t support 700 MHz

        • Your Fave CSR

          According to Samsung USA Live Chat, the SGH-T399 (Galaxy Light) will work with T-Mobile’s upcoming deployment of LTE in the 700 MHz lower A block of band 12. From Live Chat:

          “I would like to inform you that, you can use the device with T-Mobile’s upcoming 700 MHz A block LTE deployment in the USA as the device supports multiple bands and there is no need to worry about that.”

          Here is some background on the confusing 700 MHz LTE situation:

          http://www.dailywireless.org/2011/06…eroperability/

        • me

          LOL. Some outsourced chat rep is your source? How about FCC documents. The Light does NOT support block A.

        • Your Fave CSR

          I don’t have a source nor care to, aaron was just asking a question smart ass. I was giving him information a special offer available to customers in recently upgraded to 2g to 4g areas supporting voice over lte, and i mentioned in the offer details it mentioned something about 700 mhz, i never said it had shit to do with verizon spectrum we bought. kick rocks!

        • Aaron C

          It does, but only band 13, which seems to be 700Mhz upper C block, owned by Verizon. Unless my searches turned up incorrect information.

        • Aaron C

          Seems like a somewhat decent phone to be giving to folks in those areas… But on the T-Mobile website itself, that phone only appears to have band 13 700Mhz and band 1 2100Mhz antennas, not band 12? Wrong?

        • Your Fave CSR

          it was clarified by samsung , tmobile isn’t going to highlight something that hasn’t been deployed yet.

        • Your Fave CSR

          for lte data it does support 700 mhz.

        • Aaron C

          It does support 700Mhz, but not the new band 12 that T-Mobile bought. This according to T-Mobile’s website, and here is the frequency specs directly from Samsung (note, no band 12): GSM:850/900/1800/1900; UMTS: Band 1(2100), II (1900, IV (1700), V(850); LTE: Band 4 (1700), Nabd 17 (700) That’s from Samsung. This one from your own T-Mobile website:
          Network
          GSM: 850, 900, 1800, 1900 MHz
          UMTS: 850, 1700/2100,1900, 2100 MHz
          LTE: 700 MHz (band 13), 2100 MHz (band 1)

        • Aaron C

          Did Samsung make a new version of the phone just for T-Mobile then? Because the current one clearly doesn’t have the right antenna for LTE band 12.

        • Aaron C

          And I’m not trying to give you a hard time, I appreciate the info, it’s just that it doesn’t make sense looking at the phone’s actual specs.

  • Your Fave CSR

    and shut up about the pricing for a galaxy s2, look the device up on amazon without a contract and find a brand new one for under 300 dollars, it’s called consumer choice, if there is a better deal go there and look for it DAG!!!!

  • SilentRick

    Whoopty damn doo

  • Hurlamania

    no text yet, has anyone gotten one or heard of someone getting one?

  • blokeinusa

    yep, still waiting for my text :P

  • Dan

    I didn’t receive a text. I just called customer service and asked about the promotion and they said I qualified. They said I could order over the phone or in store. They listed all the phones and prices as the above chart.

    • Hurlamania

      did you call 611 or a special department?

      • Dan

        611

        • Hurlamania

          Thanks I talked to them they don’t know what they’re doing they say yes you qualify for an upgrade but they don’t have pricing for this upgrade…
          so I would double check they gave you correct info

      • Dan

        They gave me $48 pricing for the galaxy light. I have the receipt. I ended up paying in store so I didn’t have to get it shipped.

      • Bklynman

        Call 611,ask for the loyalty dept. Did that for a friend,who been a customer with them for 10 yrs. Call customer service at 1st,she was told she didn’t quality,I call on her phone and ask for loyalty dept. told her to tell them she was thinking leaving for the big yellow bird,they gave her the same deal as above. $240. $26.down payment,$10. amonth. They didn’t know why she did not quality for it ,there nothing in her file to tell them why she didn’t.

  • cheaplikeafox

    I got a text about this. I don’t have a simple choice plan though so I don’t know why I qualified. Did anyone else qualify with grandfathered plans?

    • luis

      Youst call them I didn’t get the message and they gave me a better deal

  • luis

    I youst called the loyalty deparment and got the galaxy s4 for $240.00 and I did not get the message I youst called and told them about the message and they took like about 30 minute and then gave me a better deal s4 for 240.00

  • John Mun

    Crap, I’m eligible and just bought an LG L90 yesterday (Aug 5th) though it has not shipped. I wonder if I’ll get the message now…

    • John Mun

      Just called customer support and they said I was still eligible, My L90 is backordered now so I may just get the Avant. I want to get a review on it first but I will just take a look in a store tomorrow instead. L90 can be rooted now but the Avant is too new though I would like to be able to root it. That and I like to swap batteries and extras don’t exist yet.

      • Baxter DeBerry

        avant i believe is still able to be rooted via geohotz root

        • John Mun

          Nope not yet unfortunately…

      • 80sGuy

        You’re better off with the Avant since it is LTE capable.

        • John Mun

          I guess, I don’t understand the advantage. For most things on the phone 2-10Mbits is fine. For most stuff the different is a few tenths of a second… A smartphone doesn’t do much that requires uber fast speeds like you need at home. Just my opinion.

          I have both phones and will return the one I don’t want, likely the L90. Sadly I actually like my old Galaxy S Blaze better than both of these new ones. It just needs a little more oomph for today’s apps.

        • 80sGuy

          I also have the Blaze and it is a great solid phone but sort of outdated compared to what we have now. Can’t wait for the Avant to be shipped out pretty soon due to ‘back-ordered’. The Avant will be replacing the LG L90 which I owned for two months and despised.

  • Dan

    I called on this and was told that even though I meet the requirements that this is random and not everyone can take advantage. Anybody else have a better experience calling 611? or a better phone number?

    • luis

      Ask for the loyalty deparment they are the ones that could help u

    • Baxter DeBerry

      agreed with luis, ask for loyalty department, the regular support will not be able to do it

  • BRyan

    Anyone able to get this pricing on their grandfathered plan?

  • http://www.t-mobile.com Big-Myke Kanuri

    I got in on the Loyalty department deal, which offers the LG L90 & Light for $24.00. You’ve had to have had an account for more than 1 year. I’m coming up for a year in October. I’m planning on using my L90 as my MP3 player. Who needs an iPod these days? Throw a 32 or 64GB MicroSD card in that bad boy…And you’ve got yourself something the iPod could and would never be!

    The other L90 I’m going to let my pops have that on the 3rd line on my account. Two L90′s for $48.00…hahahaah! Take that Apple!

    They also have: Galaxy Avant – $96, Galaxy S4 or LG G2 – $240