Nokia Admits Website Error, Says No AWS 1700 Coming With Lumia 920

Some of you have already taken notice and understandably been excited by Nokia’s Lumia 920 official webpage which had indicated the availability of the AWS 1700 band. Unfortunately, the availability of that WCDMA band was a website error as Nokia has confirmed to the folks at WPCentral, and it will be corrected on the page in short order.

It’s an honest to goodness disappointment for those of you who may have been planning to grab the Lumia 920 unlocked and run it on T-Mobile’s 4G network. Of course, you’ll still have the opportunity to run the device on T-Mobile’s 1900MHz PCS band once it’s refarmed in your area, which is the exact reason T-Mobile is undertaking such a large network investment.

Hopefully we didn’t spoil anyones weekend, as you always have the Lumia 810 and Windows Phone 8X to focus on if sporting a Windows Phone 8 smartphone is in your future.

WPCentral

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  • Garrett

    Well, that’s disappointing… That was going to be my plan “B” in case T-Mo didn’t release any other phones I want in the near future. I’m eligible for an upgrade right now, but there’s nothing to upgrade to! My Galaxy Nexus will suffice for now.

    • Michael Lococo

      Same boat… I’ve held off thinking @tmobile has to get a good @windowsphone soon! held on to my HD2′s for 3 xmas’s

      • Garrett

        The HTC 8X looks to be a great phone. One of the biggest reason why I wanted it was the 4.3″ screen. I still miss my Sensation since it was the perfect size phone for me. However, I noticed that the 8X is pretty much the same size as the 920 so I figured I’d get that since it has a bigger screen. Now I’m not sure what I’ll do.

        • Derrick Ford

          actually…it is the same size screen as the sensation, yet a thinner phone.

        • eanfoso

          No wonder why Nokia was taking HTC to court over this phone lol

    • Dave

      HTC 8X is might not be same as Lumia 920 but it is beautiful phone and amost has same power. What you might miss is some Nokia apps but other than that I will go with HTC 8X if you don’t wanna switch to AT&T.

      • AAAAAAAAAAAA

        Is it beautiful? Haven’t seen it in person yet. Don’t want to judge from web images. Can’t wait until they have the W8 phones in the TM store to compare.

      • TheCudder

        HTC doesn’t have PureView or Lumia apps. These are two HUGE pros for the Nokia brand (at least in my opinion)…and they’re losing out on thousands of potential customers by going exclusive with its flagship device. Only a handful of those people are actually going to swap carriers for this device.

        • chris125

          HTC has image sense which is no slouch

        • ChilenoinUsa

          I have been waiting for the Lumia 920 for a long time, and basically because of the reasons you described. I love the PureView camera and the Nokia apps. If I go to HTC, I feel that I am just settling for what’s less. Does anyone know how long the exclusivity will last?

  • kev2684

    I guess nokia doesn’t want more customers.

  • Guest

    Does it work with tmobile 3G?

    • PiCASSiMO

      No… 2G Edge Speeds using the 2100 frequency only.

    • Mystictrust

      Only after the network refarm is complete (i.e. 1900 MHz 3G is active in your area)

    • John

      T-Mobile need to be faster and upgrade networks. The problem is T-Mobile is kind of stuck in old technology now and they need to start 4g LTE asap.

  • archerian

    Nokia admits error in video ad, admits website error, doesn’t update website for regional models – not the game face needed for what they have at stake. If they mess up the launch of the new line of Lumias, Nokia will soon have to become a patent troll to survive or get acquired.

  • Justin

    This blows big monkey chunks! I want that phone really bad and now Nokia/T-Mobile have really let me down! :-(

    • David

      It is mostly T-Mobile that let us down. They are the one that have to make deals and show interest and make deal to bring phones to their network…

      • Wilma Flintstone

        +20 for the Correctness. Tmobile is at fault here.

      • acerbic

        T-Mo is not keeping Nokia from selling an unlocked 920 with T-Mo frequencies.

      • Brian

        T-Mo likely expressed interest, but Nokia is still partying like it’s 2004 and insisting on carrier exclusives. Even the “820″ is being made “exclusive” to various carriers with changes to the case (hence the “810″ on T-Mo, the “820″ on AT&T, and the “822″ on Verizon, which all look different).

  • no2apple

    If nokia thinks that it can omit 1700 band, then good for them. They can go to sleep faster.
    By the time they add 1700, most tmobile folks wont remember what nokia is…

    • archerian

      by the time they add 1700, most t-mobile folks won’t need it as they will all be on 1900 :)

      • acerbic

        By the time T-Mo has 1900 in more than a few locations, there will be no more Nokia.

  • http://www.youtube.com/#/mrjlwilliams J. Williams

    Sad, really sad these manufactures won’t make devices that run on multiple carriers from the jump.

  • therese

    http://www.engadget.com/2012/09/25/live-with-nokia-ceo-stephen-elop/

    JOSEPH VOLPE
    1:12 AM

    Why doesn’t the 920 have 1700 MHz band? (o0260o)

    Tweet

    STEPHEN ELOP
    1:11 AM

    It was a design and engineering tradeoff for us. From the
    design side with our flagship product, we were very focused on having clean
    lines of design with the smallest number of interruptions as possible. As well,
    we were already packing a LOT into the 920 … the floating lens technology,
    wireless charging, etc. With the availability of SkyDrive and LTE, we made that
    choice.

    • archerian

      You posted the reply to an earlier question. His actual answer to the AWS question was

      “Good question. Again, we made design tradeoffs based on the different consumer and operator interests. We have to be very deliberate about these choices because of the interplay of antennas and other things in the device. We’ll keep watching this to gauge demand.”

      • Brian

        So in other words, he never answered the question. :P

  • frigadroid

    Bummer, what a kick in the nuts! Thanks for nothing nokia. we’d like to give you a hand up out of your rut, but you have to at least stand up and deliver. Good luck with your exclusive At&fee deal, hope you got a lot of cash up front because you alienated a lot of potential future customers. If that wasn’t bad enough now this misinformation website miscue, you just keep digging the hole deeper.

    • Brian

      I Switched one of our plans (with 5 lines) from T-Mobile to AT&T for Lumia 900 after 11 years and I have to say I pay little more than what I was paying T-Mobile and customer service is not that bad and I didn’t have any problem with them so far.
      I might pay littl emore but we are enjoying out Lumia 900 everyday and I think it worth it.
      And no drop calls and stuff you hear all the time. That is mosty iToy device problem than anything else.
      For the lines I have still with T-Mobile (2 lines) I will go with HTC 8X but Nokia Lumia 820 and HTC 8S also looking good (mid-range phones though).

  • ceegii63

    its like NOKIA doesnt want customers

    • http://adamusprime.tumblr.com/niccagehead NicCage5000

      No, its more like Tmo doesn’t want customers or they would try harder to get top notch hardware.

  • lazylalo

    What about the international version??? Does it have Tmo bands???

    • Mystictrust

      No it doesn’t, that’s what this article is about. The US version never had the AWS bands listed, it was the global version that had the error. As of this post, it is still showing – pains me to know that it’s an error.

      • lazylalo

        Thanks . Well they lost me as a customer too!!! HTC 8x it is.

  • PiCASSiMO

    Here’s my problem… looking at the specs of the current flagship Global Nokia 808 PureView, it is off the shelf a penta-band phone, that includes T-Mobile 1700/2100 bands:

    http://www.nokia.com/global/products/phone/808pureview/specifications/

    WCDMA Band V (850)WCDMA Band VIII (900)WCDMA Band IV (1700)WCDMA Band II (1900)WCDMA Band I (2100)When you look at the Global Nokia Lumia 920, it is only a quad band phone (linked page below will be soon updated)

    http://www.nokia.com/global/products/phone/lumia920/

    WCDMA Band V (850)WCDMA Band VIII (900)WCDMA Band II (1900)WCDMA Band I (2100)Could Nokia not stuff the extra 1700 band in the Lumia 920? Or perhaps sell a non-LTE version of the 920 phone with identical frequency bands of the 808 PureView?

    It troubles me that Nokia doesn’t open the market to gain incremental sales volume of their new flagship phone and retains it only to play with AT&T here in United States, along with Rogers in Canada.

    Sad… and looks like Nokia will probably loose another customer for good.

    • Fabian Cortez

      Does it really matter at this point?

      T-Mobile will eventually be “aligning” themselves with AT&T’s setup. The only difference is that there will still be a small chunk of HSPA+ over AWS left for phones that were AWS-only (starting in 2007 – Samsung t639). A small chunk of GSM/GPRS/EDGE will remain on PCS.

      That way, just like AT&T, PCS (1900) will be mainly 3G (HSPA+) and AWS (1700) will be mainly 4G (LTE).

      See the “2H2015″ column:

      http://www.tmonews.com/wp-content/uploads/2012/10/Screen-Shot-2012-10-03-at-11.21.45-AM.png

    • eanfoso

      Eh you have to consider different radios man, the 808 pureview is only 14.4 mbps and Nokia was mainly focusing on LTE that’s why the lumia 900 didn’t have AWS 1700 same thing with the n8, n9, these were AWS but Nokia’s main thing for the new world is LTE that’s why these phones were only sold in EUrope

    • Fabian Cortez

      *Where did my comment go?*

      I write it again:

      I don’t necessarily see this as a problem as T-Mobile plans on “aligning” themselves with AT&T 100%. The only difference being a small chunk of AWS will remain for those AWS-only devices (2007 onwards, starting with the Samsung t639)

      To break it down:

      PCS (1900) for 3G (HSPA+) and AWS (1700) for 4G (LTE).

      See “2H2015” in the image below:

      http://www.tmonews.com/wp-content/uploads/2012/10/Screen-Shot-2012-10-03-at-11.21.45-AM.png

  • Qdoba

    No biggie, Windows phone sucks anyway. Too bad for the fans though. I’m still pissed about the One X+ personally.

    • Wilma Flintstone

      Um, yea the One X+ was a good phone and all but still, give the people a choice to choose which OS and phone they like. Not everybody wants Android and not everyone wants to Custom Rom, Root and use Super User.

      That’s what I don’t get about Android fanboys sometimes, they say they like Choice but they are against anybody that has a choice other than Android.

      • Chatter

        Wilma, Just root it. Its so easy.

        // typical response to ANY comment. Sup Wilma.

      • Qdoba

        I’m not against anyone. Just stating the facts. Windows Phone sucks. I like Android. Just because Windows Phone sucks, does not mean I am against it, nor am I against you or anyone liking it. Buy what you want, even if it sucks and Android is the best.

        • http://tmonews.com David

          I’m jumping into this and saying that you’re saying Windows Phone sucks is not factual at all. That seems very opinionated does it not? Hardly what I would deem as “factual.” I don’t think it sucks, so that’s not fact. Just saying :-)

        • Qdoba

          Fine, maybe Windows Phone sucking is only my opinion. But T-Mobile sucking is a fact. Or at least their lineup of midrange Android phones sucking is a fact. Hardly ever getting the flagship phones, be it the iSheep, the One X, etc etc sucks, and that’s a fact. Not their service, which I can say for a fact is very good. Just my opinion. But what do I know, I’m just a great burrito restaurant!

        • http://adamusprime.tumblr.com/niccagehead NicCage5000

          What is wrong with your life that made you the unfunny idiot that you are? You sit around a lot with no one to talk to, don’t you?

        • ChilenoinUsa

          I don’t get it…what is WP and T-mobile “sucking”????

  • Anonymous

    That’s a pretty significant error, just creating specs out of thin air. More negativity for nokia and their windows phones. First the lack of promotion/inventory/training for their 900, then the advertising/video issue where they used a high end camera rig instead of the 920, then the photo issue where they used a high end dslr instead of the 920, THEN the ridiculous carrier exclusivity, now this? is this the effort you’re putting into your phone nowadays? go to hell nokia!

  • Wilma Flintstone

    Is this really a surprise? There has been almost No Nokia Flagship devices on Tmobile US. Yeah it sucks for those that actually wanted this device but really, if you followed Nokia for years, you’d know that Nokia always chooses AT&T.

  • acerbic

    It’s insane. Why does an almost bankrupt company stubbornly refuse to sell their only desirable product to the vast majority of enthusiastic buyers? I wonder how soon the designer of this “strategy” will have a VP position at Apple with a nice bunch of stock options…

  • Eithel

    What does this mean??
    I am in Canada? I’ve called Nokia and they said as it is a quad band phone it will work in Canada or the US or 4g networks!?

    • acerbic

      Only AT$T and Rogers.

  • Laststop311

    Nokia you wow’d me with the lumia 920. Loved the built in wireless charging and the very powerful offline navigation. The puremotion increased refresh rate of the 768p screen was a nice bonus the incredible low light performance of the 8.7MP pureview camera was incredible, nothing like that exists on any phone. The 4.5″ size with 1280×768 is one of the densest screens for resolution out there and a very good size for people with smaller hands that don’t want 4.7″+ phones. The advanced camera stabilization system smoked every other phone as well. The ability to work the screen with your fingernail or with a glove on his pretty amazing too. Just those thin cottony gloves tho cause the huge bulky gloves would still be too hard to control with. I mean what a great phone. Yea it sucked that there was no sdxc slot and also no 64GB option. I believe if you do not offer a mSDXC then you should offer a 64GB internal option. I believe 128GB mobile flash chips should be out soon as well. Can’t wait to see those start popping up in phones.

  • Brian

    Dear Nokia,

    Thanks for giving us all the high-end Windows Phone sales on T-Mobile! Those profits will sure come in handy!

    Signed,

    Your friends at HTC

  • Jason Crumbley

    That’s a nice looking phone. I wonder if it would be possible to put android on it.

  • PiCASSiMO

    Not my comment… But interesting find from Nokia FCC filling:

    One item of particular note…the specs of the 920 (model “PYAA” show AWS capability for both 3G *and* LTE.  So the hardware, according the FCC tests, is compatible with t-mobile and Canada’s WIND mobile.

    WCDMA 850 (Band 5)1700/2100 (Band 4)1900 (Band 2)1826 — 8471712 — 17531852 — 1908

    LTE700 (Band 17)850 (Band 5)1700/2100 (Band 4)1900 (Band 2)QPSK / 16QAM704 — 716824 — 8491710 — 17551850 — 1910

    (source “SAR rev2″ report from the linked FCC site in the article)

  • mingkee

    It will have AWS HSPA according to FCC.
    http://www.phonescoop.com/phones/fcc_query.php?gc=PYA&pc=A

  • chuey101

    uhhh the FCC docs show it has support for AWS bands for WCDMA, HSUPA and LTE

  • jun

    Reliable confirmation from Nokia Careline US

    Thank you for your emailing the Nokia USA Careline.

    We understand
    that you would like to have the Nokia Lumia 920 be available on your
    preferred service provider. Please be informed that the global version
    of Nokia Lumia 920 is penta band. However, for T-Mobile or other mobile
    carriers we will continue with the response along the lines of ‘Nothing
    has been announced but recommend our website for future announcements.’

    We are hoping for your understanding and we appreciate your patience and cooperation regarding this matter.

    If
    you have any additional questions, please do not hesitate to contact us
    again. To ensure proper handling of your case, please continue using
    the current subject line.

    You may also call Nokia Careline at
    1-888-665-4228 from Mondays to Fridays at 9:00 a.m. – 9:00 p.m. EST and
    on Saturdays from 10:00 a.m. – 7:00 p.m. EST for immediate assistance.

    Thank you for your email.

    Kind regards,

    Patricia N.
    E-mail Specialist
    Nokia Inc.

    Follow us on Twitter @NokiaCareUS

  • jun

    Reliable confirmation from Nokia Careline USA

    Thank you for your emailing the Nokia USA Careline.

    We understand
    that you would like to have the Nokia Lumia 920 be available on your
    preferred service provider. Please be informed that the global version
    of Nokia Lumia 920 is penta band. However, for T-Mobile or other mobile
    carriers we will continue with the response along the lines of ‘Nothing
    has been announced but recommend our website for future announcements.’

    We are hoping for your understanding and we appreciate your patience and cooperation regarding this matter.

    If
    you have any additional questions, please do not hesitate to contact us
    again. To ensure proper handling of your case, please continue using
    the current subject line.

    You may also call Nokia Careline at
    1-888-665-4228 from Mondays to Fridays at 9:00 a.m. – 9:00 p.m. EST and
    on Saturdays from 10:00 a.m. – 7:00 p.m. EST for immediate assistance.

    Thank you for your email.

    Kind regards,

    Patricia N.
    E-mail Specialist
    Nokia Inc.

    Follow us on Twitter @NokiaCareUS