Why Is The G2x Still Out Of Stock?

Why oh why is the T-Mobile G2x out of stock? We asked ourself this question not only because it’s been almost 30 days the phone has been out of stock due to “inventory constraints” but because we just received the above screen shot. This image which shows the “get healthy” date of T-Mobile devices now shows the G2x as “tbd” as in, they don’t know when they’ll have enough stock to fill current orders.

Are we still to believe that the G2x is simply out of stock due to “inventory” issues or is T-Mobile simply waiting for a software update to fix the lengthy list of problems plaguing this phone. It’s time T-Mobile tells G2x owners present and future what is really going on with their device. Users who are on their 3rd and 4th phones deserve an answer. Why is T-Mobile being silent on this issue? It’s time to tell us the truth about where the G2x is and why it disappeared from T-Mobile.com

For those of you tempted to ask, there is still no ETA on the Gingerbread/bug fix update.

 

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  • Zifnab2k

    We went to the store earlier this week to buy my Father in-law a new phone. Ended up going with the Galaxy S 4g (he doesn’t need anything crazy, and wouldn’t know better if we bought him the best of the best). While there, I pointed out the g2x, and mentioned “This one has problems, I returned several of them before giving up”. At which point, to my suprise, the T-Mobile employee said “yea, that phone is a piece of trash. We watched every single unit we sold get returned because of bleeding, and endless reboots, I wouldn’t sell that phone to my worst enemy”. No exaggeration of words here whatsoever, that’s exactly what he told us. To believe that it’s out of stock because it’s popular is foolish. The guy said he 20 in stock, but no one was coming in to buy them anymore, mainly because they’ve been telling customers not to buy it, because they don’t want to process any more returns when they realize it’s garbage.

    To hear a tmobile employee so blatantly rag on a phone proves to me at least that the issues have nothing to do with high demand for the phone. If you enjoy this phone, then that’s good for you, but it doesn’t make it any less defective.

    • Anonymous

      I work in a retail store and ALL my co-workers and I say the same thing to customers who want to buy this paper weight. It being made out of stock online is T-Mobiles way of allowing them to work on updates without having to sell then replace the devices once a fix is out. I’ve talked to our stores LG rep and he claims that there should be an update out by mid July 2011.

  • Zifnab2k

    We went to the store earlier this week to buy my Father in-law a new phone. Ended up going with the Galaxy S 4g (he doesn’t need anything crazy, and wouldn’t know better if we bought him the best of the best). While there, I pointed out the g2x, and mentioned “This one has problems, I returned several of them before giving up”. At which point, to my suprise, the T-Mobile employee said “yea, that phone is a piece of trash. We watched every single unit we sold get returned because of bleeding, and endless reboots, I wouldn’t sell that phone to my worst enemy”. No exaggeration of words here whatsoever, that’s exactly what he told us. To believe that it’s out of stock because it’s popular is foolish. The guy said he 20 in stock, but no one was coming in to buy them anymore, mainly because they’ve been telling customers not to buy it, because they don’t want to process any more returns when they realize it’s garbage.

    To hear a tmobile employee so blatantly rag on a phone proves to me at least that the issues have nothing to do with high demand for the phone. If you enjoy this phone, then that’s good for you, but it doesn’t make it any less defective.

  • Zifnab2k

    We went to the store earlier this week to buy my Father in-law a new phone. Ended up going with the Galaxy S 4g (he doesn’t need anything crazy, and wouldn’t know better if we bought him the best of the best). While there, I pointed out the g2x, and mentioned “This one has problems, I returned several of them before giving up”. At which point, to my suprise, the T-Mobile employee said “yea, that phone is a piece of trash. We watched every single unit we sold get returned because of bleeding, and endless reboots, I wouldn’t sell that phone to my worst enemy”. No exaggeration of words here whatsoever, that’s exactly what he told us. To believe that it’s out of stock because it’s popular is foolish. The guy said he 20 in stock, but no one was coming in to buy them anymore, mainly because they’ve been telling customers not to buy it, because they don’t want to process any more returns when they realize it’s garbage.

    To hear a tmobile employee so blatantly rag on a phone proves to me at least that the issues have nothing to do with high demand for the phone. If you enjoy this phone, then that’s good for you, but it doesn’t make it any less defective.

  • Zifnab2k

    We went to the store earlier this week to buy my Father in-law a new phone. Ended up going with the Galaxy S 4g (he doesn’t need anything crazy, and wouldn’t know better if we bought him the best of the best). While there, I pointed out the g2x, and mentioned “This one has problems, I returned several of them before giving up”. At which point, to my suprise, the T-Mobile employee said “yea, that phone is a piece of trash. We watched every single unit we sold get returned because of bleeding, and endless reboots, I wouldn’t sell that phone to my worst enemy”. No exaggeration of words here whatsoever, that’s exactly what he told us. To believe that it’s out of stock because it’s popular is foolish. The guy said he 20 in stock, but no one was coming in to buy them anymore, mainly because they’ve been telling customers not to buy it, because they don’t want to process any more returns when they realize it’s garbage.

    To hear a tmobile employee so blatantly rag on a phone proves to me at least that the issues have nothing to do with high demand for the phone. If you enjoy this phone, then that’s good for you, but it doesn’t make it any less defective.

  • Martha

    I have the phone. It is most decidedly not a piece of trash. Maybe I got lucky. I got it within a week of it being released. Every once in a while (maybe twice) it has reset. Once I had to remove / replace the battery. It is no buggier than any of the three iPhones I previously owned (I still have an iPhone 4). It is a great phone, super fast and smooth. As to why they don’t have any, I cannot guess. 

    • Neoprimal

      There’s not a single Nvidia Tegra 2 device out there that hasn’t been reported to spontaneously reboot every now and again or freeze/lockup when unplugged from being charged. I have experienced this with:

      Viewsonic GTablet (Owned it)
      Asus Transformer (Used it for a while)
      Acer A500 (Own it)
      Motorola Xoom (Used it for a while)
      LG G2x (Used it for a while)

      Unfortunately there’s nothing linking the behavior to Nvidia directly so unless someone performs a thorough test there’s no way to know for sure what’s up and the issues are sporadic in that it may occur a lot for one person and 1 in 10 times for another so it’s difficult to pinpoint it. I do know that as of 3.0.1, my A500 still has the issue sometimes and my Viewsonic GTablet before I sold it, had it infrequently but had it nevertheless. 

      My experience with the G2x is identical to my A500 and could be reproduced easily. Simply charge these things overnight (8hrs or so) and there’s a 90% chance that when they are removed from the charger, they freeze/lock. It can be instant or within the first 5m of use but it happens much of the time and if it doesn’t…expect a reboot somewhere along the line.

      The other devices would freeze while doing something, the xoom froze while dealing with apps and certain games. The TF froze normally while browsing or gaming but what is connecting them all is that this only happens after being removed from the charger while being powered on. 

      The A500 runs for days without a single problem – no reboots, no freezes if I charge the unit while it’s off and turn it on AFTER I remove the charger. Unfortunately I no longer have the G2x to test this possible solution. I also haven’t tested the devices after they’ve been updated to 3.1 so I dont know if the issue has been addressed. All I can say for the G2x is I hope that GB brings a fix because the issue is extremely annoying and I could not live with a cell phone that had these issues (with the tablet, I just turn it off before bed/charging or before I’m about to unplug it, but for a phone that you may just have to unplug and run out of the house with…I imagine it being very inconvenient)

  • Martha

    I have the phone. It is most decidedly not a piece of trash. Maybe I got lucky. I got it within a week of it being released. Every once in a while (maybe twice) it has reset. Once I had to remove / replace the battery. It is no buggier than any of the three iPhones I previously owned (I still have an iPhone 4). It is a great phone, super fast and smooth. As to why they don’t have any, I cannot guess. 

  • Crowyer

    3rd or 4th? Try 6th or 7th in a month.

  • Crowyer

    3rd or 4th? Try 6th or 7th in a month.

  • dexi

    My friends, the phone is not a piece of trash, as Martha stated. If you upgrade Android the phone works like a charm. You can find a leaked beta version of upgrade. Except the strange backlite (in one corner the light is a little too bright), there is no more issues with the phone.

  • mikafred

    I’m switching from a BlackBerry to a G2x. It will be here today actually…..not liking what I’m reading about this thing….any hint of trouble and it’s gonna go back………

  • Vayala518

    okay so i broke my g2x luckily i had insurance on it . i had to wait 2 weeks due to out of stock and now finally back in stock. okay so i ordered it, it should come tomorrow  hopefully new update !

  • Vayala518

    okay so i broke my g2x luckily i had insurance on it . i had to wait 2 weeks due to out of stock and now finally back in stock. okay so i ordered it, it should come tomorrow  hopefully new update !

  • Vayala518

    okay so i broke my g2x luckily i had insurance on it . i had to wait 2 weeks due to out of stock and now finally back in stock. okay so i ordered it, it should come tomorrow  hopefully new update !

  • pioneers2001

    So just today I called T-Mobile once again explaining to them all of the problems both my wife and I are having with our G2X phones.  We both experience the reboots, bad battery life, and overheating.  While the customer service reps are ALWAYs extremely helpful, up until this point they had nothing in their control to help me.  TODAY however, they mentioned that it looks like they are sending out the LG GX2 Star P999 as a replacement for the G2X.  Apparently it is the same phone so they say, however I’m not sure.  From the little research I was able to do, it does appear to be the same, however it looks like it has actually been out for quite some time now, maybe as another name in other countries.  Does anyone know anything about these phones?  I don’t want to accept them as being a direct replacement if they are in fact not.  

  • pioneers2001

    I forgot to include in my previous post the phone that it appears was the “other name” as the Optimus 2X

    • Kamil Wierzbicki

      It looks like it is European version of the G2X. Pray that it will work with TMobile’s 4G.

    • Kamil Wierzbicki

      It looks like it is European version of the G2X. Pray that it will work with TMobile’s 4G.