T-Mobile Preparing To Introduce New Broadband Plans, 20% Discount When Attached To Voice Accounts?

Based on information that just hit my inbox, T-Mobile is preparing to introduce new webConnect broadband rate plans some of which will qualify for a 20% discount when paired with a qualifying voice line. Right now, we’re trying to piece together the pieces of this puzzle as it looks though the introduction of the new webConnect broadband plans will bring an opportunity for T-Mobile customers with an existing voice plan to save 20% on the new broadband options.

As you can see by the pictures below, “customers with individual or pooled Voice plans AND a Broadband plan on the same account can get a discount!”

While T-Mobile leaves some wiggle room by stating that the discount can change based on Broadband pricing, right now the discount will be 20%. While pretty awesome on it’s own, our curiosity is peaked for the next 10 days or so while we await the introduction of new Broadband plans altogether. Hopefully they will be competitive and worthy of their own marketing platform. With the speeds T-Mobile can provide right now, there is no reason T-Mobile shouldn’t be some marketing muscle behind this program, especially with the resurgence of the Business 2 Business hopes.

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  • Kirkbranson

    No overage web plan is supposed to be 49.99. But we’ve always used the 20% discount plan of 39.99 on accts. Hope it isn’t just that!

    • Rayen321

      I think is leaves room for the 8GB plans coming out.

    • Rayen321

      I think is leaves room for the 8GB plans coming out.

    • Not4sakn

      $39.99 is a no overage plan too. Surely this isn’t what they’re referring to because we sell these daily.

    • tmo bum

      That’s it. Tmo is just rewording it to make it look better priced. They currently offer $39.99 compared to standard $49.99, which… wait for it… is already 20%.

  • Kirkbranson

    No overage web plan is supposed to be 49.99. But we’ve always used the 20% discount plan of 39.99 on accts. Hope it isn’t just that!

  • MIKEEEEE

    does this mean i get a 8 dollar break on my GALAXY TAB plan? kewl.

    • Brianimae

      I hope so, I have been debating whether or not to cancel my data for the Tab and use it as Wi-Fi only. If we do get the discount I will certainly keep it. I really hope it applies to EM+.

      • http://twitter.com/jfish10 John Fischetti

        you should be getting a discount already if you have lines with T-Mobile. Currently non-T-Mobile customers pay 49.99 for webconnect. It is 39.99 if you have T-Mobile lines.

  • http://twitter.com/mrjlwilliams J. Williams

    I paid $39.99 for unlimited on my Tab…..

  • Disko45

    This is fabulous news!

  • Disko45

    This is fabulous news!

  • yyevo

    No, not for your tab. It says “webConnect”, that would mean using a dongle for internet access on your laptop.

    • Anonymous

      sorry, but you’re wrong. All the mobile broadband plans are called WebConnect. Tablets, netbooks, and laptop sticks.

    • Anonymous

      Internet for tablet is actually webconnet (I have this plan and it works 100% with Galaxy Tab).

  • yyevo

    No, not for your tab. It says “webConnect”, that would mean using a dongle for internet access on your laptop.

  • Chris

    Im pretty sure this is just going to automate things for T-Mobile assoicates. Right now if you are a customer you get the 20% discount over the 49.99 price. I wouldn’t expect anything to change.

  • Momo

    our curiosity is “piqued” not “peaked”

    • Anonymous

      LOL… I pointed that out before when he made the exact same mistake about a month ago. Guess he ignored the post.

      Maybe David will see it this time and take note. Either that or he likes to use his own brand of vocabulary like that person from Alaska, “Ms. “Refudiate.”

      • ATL Guy

        I love grammar and spelling nazis.
        Its like they have nothing better to do with their time.
        Also they nitpick everyone around them to death about other things as well.

    • Anonymous

      LOL… I pointed that out before when he made the exact same mistake about a month ago. Guess he ignored the post.

      Maybe David will see it this time and take note. Either that or he likes to use his own brand of vocabulary like that person from Alaska, “Ms. “Refudiate.”

  • Tmoisslow

    What this says, if you read corporate speak, is that there will be tiered rate plans with a different discount for different data usage. Thats what it states. Presently you get 20% at 5G which is 39.99 and is congruent with their statement.

    They want to sell mifi etc and know we need more of that 3M data. By the way, there have been several independent surveys of speeds since I started my crusade. I spoke to a store mgr about it. He reads this blog.

    Very few markets get more than 3M. Measure before you buy! My G2 is down to 2.5M. Good enough, but not great. It is insane to pay for 3M burst when you get 1.5M all day at Starbucks.

  • Anonymous

    The discount stays the same as before. I have EM webconnect plan associated with my SSN (I can’t add webconnect with my account number because it’s already full, so the rep opened up a new account).
    I personally hope the quota of webconnect will increase to 10GB.

  • Anonymous

    Given the fact that VZW MBB plans are ridiculously priced for low amounts of GB and even more ridiculously priced for higher GB (http://www.verizonwireless.com/b2c/mobilebroadband/?page=plans) and AT&T has introduced new MBB plans that are even more ridiculously priced ($14.99 for 250 MB or $25 for 2 GB. Customers on the 2 GB plan who exceed their monthly data allotment will be charged $10 per 1 GB of overage.) and Sprint’s just as bad (http://shop.sprint.com/NASApp/onlinestore/en/Action/SubmitRegionAction?isUpgradePathForCoverage=false&currZipCode=&upgradeOption=&nextPage=DisplayPlans&equipmentSKUurlPart=%3FcurrentPage%3DratePlanPage&filterStringParamName=&newZipCode=83709&x=28&y=7) having a 5 GB plan for 40.00 with no overage charges – period – AND getting discounted when combined on an account with voice services is HUGE! Way to go, T-Mo!

    • Rooker

      I prefer VZW’s and AT&T’s plan: $50 for 5 GB and $10 per GB after. TMo’s new plan is worse: $50 for 5 GB and then render your connection useless by capping speeds to 0.05 Mbps.

      I’d rather buy more unthrottled data than be forced to leave my modem in my bag because it’s too slow to use until my next billing cycle.

      TMo had the advantage with $40 a month but they’re increasing it to $50 (unless you have TMo voice service).

  • Tmoisslow

    Problem is when you hit 5 you dive. To 50K!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Jizzle

    These are called Hybrid Accounts. Currently on TMobile systems, you’re unable to place a Webconnect feature on a Family Plan. This is going to allow Family Plans to place their Webconnect on the same accounts as their Family Voicelines. No more 2nd Accounts!

  • http://www.peakfitnessny.com WD

    yeah but if it’s capped and throttled then it’s no replacement for my TWC service. Zo zorry.

  • Anonymous

    This could make me consider ditching my Clear usb modem and go with a Hotspot. Very interesting…

    Stay thirsty my friends.

    • Quagmeyer

      Clear is awful. TMO is slow but clear bites. You should change. I am going to reconsider if they up the cap.

      Gigity
      Gigity
      goo

    • Quagmeyer

      Clear is awful. TMO is slow but clear bites. You should change. I am going to reconsider if they up the cap.

      Gigity
      Gigity
      goo

    • Fred

      You could ditch it now. The current webConnect plan is $40. The new one will be $50 and can be brought down to $40 if it’s on the same account as voice service. So if you already have phone service with TMo then it’s the same price now.

  • Tmoisslow

    Just called and asked. On the 14th they are introducing mifi and upgrades to the data plan to handle the mifi usage. Their systems are being updated which maps over to you screen shot.

    Love the CSR’s the company is clueless but they are kewl!!

    • Bratty

      You are blaming TMo for being clueless when you are asking for information based on a RUMOR and a screen shot? I think you are the slow one here.

    • clueless csr

      they get paid to act clueless, CSR for tmobile have scripts to follow no matter how unscripted they sound at times, cause in the end they get graded for calls and how well they handle it

  • http://openid-provider.appspot.com/dan@skaboy.net skaboy

    So when will they allow webconnect for netbooks and tablets to roam? I just hate the fact that i have a dell mini and a dell streak 7 that is a paperweight when i go out to western illinois. I end up tethering with my hd2 in android. (And you can’t even roam on i wireless, and they have aws 3g running too!)

  • butnakedavenger

    THERE WILL NOT BE AN ADDITIONAL 20% OFF OF THE MBB PRODUCTS WHEN ATTACHED TO A VOICEPLAN.

    They are referring to the standard discount an existing customer receives when they get a MBB.

    $50 for just the webConnect
    $40 for the webConnect when you also have voice

    That’s the 20% they’re referring to.

  • Dave

    Lame, T-Mobile is INCREASING the webConnect price from $40 to $50. So if you also have voice service, you get the “discount” to lower it to $40. Current webConnect users are allowed to keep their $40 plan though.

    I don’t see this as a good thing.

    • Tom

      It’s bad for people who can get corporate discounts too. Right now corporate discounts give at most 15% off the current $39.99 plan. With this change, the price will be $39.99 with a corporate “discount” and $49.99 without any discounts.

      If this is T-Mobile’s plan to keep existing customers by locking them into grandfathered plans then they’re sacrificing new customers with these price increases.

      • Tony

        Geez, T-Mobile has been increasing their prices on a regular basis now. It’s like they don’t want new customers.

        • butnakedavenger

          T-mobile is not increasing their prices.

        • butnakedavenger

          in fact they keep decreasing their prices and have recently created fantastic single and family plans that easily beat anything else on the market.

        • Handlewithcareck

          thanks for continually posting butnaked…people sometimes type before they read. lol I have done this before.

        • Handlewithcareck

          thanks for continually posting butnaked…people sometimes type before they read. lol I have done this before.

      • butnakedavenger

        T-Mobile is not increasing the cost of the plan.

    • butnakedavenger

      T-Mobile is not increasing the cost of the web plan.

      And yes, I posted this all over the thread. It looks like it was necessary to do so.

  • Dave

    Lame, T-Mobile is INCREASING the webConnect price from $40 to $50. So if you also have voice service, you get the “discount” to lower it to $40. Current webConnect users are allowed to keep their $40 plan though.

    I don’t see this as a good thing.

  • mikecoxlong

    Stop crying tmobile charges 40 dollars to customer who HAVE a account but reps are putting everyone on the 40 dollar plsn when its supposed to be 50 so quit crying seriously ever other carrier charges 60! 50 dollars still beats 60. Never satisfied i see this is why i hope T-Mobile really begins to invest in network expansion and bringing in the big boy phones and gather up all the customers with competitive pricing and drop their customer service act and start treating people how they deserve to be treat you people are absolutely ridiculous beggers and cryers never make it anywhere in life.

  • mikecoxlong

    Stop crying tmobile charges 40 dollars to customer who HAVE a account but reps are putting everyone on the 40 dollar plsn when its supposed to be 50 so quit crying seriously ever other carrier charges 60! 50 dollars still beats 60. Never satisfied i see this is why i hope T-Mobile really begins to invest in network expansion and bringing in the big boy phones and gather up all the customers with competitive pricing and drop their customer service act and start treating people how they deserve to be treat you people are absolutely ridiculous beggers and cryers never make it anywhere in life.

    • Reading Comprehension

      No, currently webConnect plans are $39.99. Reps aren’t doing anything special. There is no $49.99 plan right now. T-Mobile is increasing the plan price on March 14.

      • butnakedavenger

        Um.

        The webConnect plan is 49.99 for a customer who only has a webConnect. If they bundle in a voice line they get the web reduced to 39.99.

        So….yep. There most certainly is a 49.99 plan. And reps are doing something special when they choose the reduced price no overage web browsing plan when acivating a line.

        • Rooker

          Where do you get that?

          http://www.t-mobile.com/shop/plans/Cell-Phone-Plans.aspx?catgroup=MobileBroadband&uid=Shop_1_3

          “5 GB Web access + Unlimited T-Mobile HotSpot ”
          “$39.99 per month”

        • butnakedavenger

          I get it from the screen when I’m activating these in my store.

          This is an internal communication. It’s not meant to be interpreted by customers. Trust me, the standard plan is $49.99. Walk in to any T-Mobile store and ask for a MBB brochure or look at the pricing guides by the MBB display.

          I don’t know why they’re pricing it online, but I promise you nothing is changing with pricing. Just the way we activate them in our stores.

        • GG

          It has always been $39.99 in store AND online. I got mine last year (May 2010) in store and it was $39.99. It showed $39.99 on the display, the banners in the window, my contract, t-mobile.com, blogs, everywhere. You’re the first and only person who I have encountered that says it was always $49.99.

        • butnakedavenger

          And do you have a phone with t-mobile?

        • GG

          Nope, I have phone service through Verizon. I just wanted T-Mobile’s mobile broadband service.

        • butnakedavenger

          Then somebody gave you a sweet deal by selecting the 39.99 plan for you. When a rep goes into our activation systems (WATSON, as you can see above), they have a choice of individual, family or data only plans. When data only is selected they are given the choice to do voice barred plans for phones and 4 MBB plans. 29.99 and 49.99 for the non-bundled plans and 24.99 and 39.99 plans for folks who have our cell phone service.

          the rep has always been on the honor system as far as their selection goes. Some may have chosen to sell the 40 plan only, but they were supposed to select the 50 plan.

          I promise you, the plans will not be increasing. This article and the chatter it caused is only going to hurt t-mobile.

        • GG

          I don’t think so. I have other friends who got the 5 GB webConnect plan from different stores and they all got the $39.99 price.

          Also, from one of the images:
          “Customers with webConnect plans activated before March 13 will be assigned product type G because they already receive a discount. These customers can choose to keep their discounted webConnect MRC or change plans to a new webConnect plan that can be combined with their pooled Voice plan.”

          That sounds like all current customer’s are supposed to be paying $39.99 a month.

        • butnakedavenger

          As I’ve stated before, this is an internal communication about how we activate and service the accounts. Previously a webconnect could not be combined with a pooled rate plan. What that is saying is customers can choose to continue to receive two bills or…. they can combine it with their pooled voice plan and start to receive only one bill.

          Product type G stands for GSM, or accounts with voice only lines on them. Accounts with data only plans (i.e. the separate webconnect account) will receive a different coding.

          What it really sounds like is an internal communication that is being misinterpreted by some fellas who don’t know our systems inside and out. and that’s not an insult, the communications we receive from tmo are quite often worded in a funky way.

          customers who activate before march 13th (for example, the webconnects I did today), will be assigned the G to let us know that they have a webconnect line on another account when they give us their phone number so we can look over their accounts.

          Trust me, THE PRICES ARE NOT CHANGING. Just the way we activate and service our customers’ accounts.

        • ivan

          @butnakedavenger = suddenly everyone (people saying that there is only 39.99) is a master of how internal systems work. there still is even the granfathered 59.99 plan. that we can actually activate customers on. and then the 49.99 no overage and then the 39.99 no overage and 29.99 and there is even 24.99.

        • TmoRep17

          I work for t-mo and agree that the webconnect no overage is 49.99. The 39.99 if you people look on your contract will read webconnect no overage discount 39.99. This is a way to keep reps from activating people who aren’t with t-mo on a plan that is supposed to only be offered to existing customers. If anyone wants you can give me your phone number for you web device and I will gladly switch you to the 49.99 plan you are supposed to be on.

        • Halo

          just want to add myself to the list of people who pays $40 and i don’t have tmo voice service. also, all the people i know (in real life and online) who have the laptop stick pay $40 and not all of them have phone service through tmo.

        • Phil

          I too have phone service through another carrier since I get a 22% corporate discount.

        • Phil

          Yeah, all the TMo stores I went to since the Rocket 1.0 came out last year clearly advertised $39.99 for the webConnect plan.

          There’s something wrong with butnakedavenger’s store or their system was updated early.

        • butnakedavenger

          i’ve activated these in several stores and coached many reps on how to sell the device. Trust me, prices are not changing on the 14th.

          This is an internal communication not meant to be interpreted by the customer. Of course the big price displayed will be the discounted one. It’s much more attractive and the person looking at it will be more inclined to ask questions.

        • butnakedavenger

          Another example of how pricing is listed is the ad at the top/side of this very page.

          “$10 data plans”

          You can only get those if you have a promo plan or activated after November 14th. Any lines activated before that date have to get the $15 web. the price tags aren’t the best indicator of what the price actually is, if that makes sense.

        • butnakedavenger

          I get it from the screen when I’m activating these in my store.

          This is an internal communication. It’s not meant to be interpreted by customers. Trust me, the standard plan is $49.99. Walk in to any T-Mobile store and ask for a MBB brochure or look at the pricing guides by the MBB display.

          I don’t know why they’re pricing it online, but I promise you nothing is changing with pricing. Just the way we activate them in our stores.

        • butnakedavenger

          And that unlimited hotspot is a feature you’ll find only for the Tab and Streak7. Not the Dell mini or the sticks. It’s a great value.

  • Aqua

    Why is TMo increasing the price of the overage free webConnect plan? Do they not want customers?

    • butnakedavenger

      They are not increasing the price.

      what are you people reading???

      All that’s happening is webConnect plans can now be added to an account with a family plan on it. Previously a new account had to be created. this is just making things easier for the reps when it comes to activating and maintaining accounts.

      Really people.

      • Phil

        What are YOU reading? The current 5 GB plan is $39.99 WITHOUT a discount. On March 14 it will be $39.99 with a discount.

        I have a corporate discount right now so I pay $34. Reading those images, if I get an account after March 13 I’ll pay $39.99. Not good for future customers.

        • butnakedavenger

          Dude. I work for the company. $39.99 is the discounted price.

          that article has nothing to do with price changes and everything to do with changes in the way that reps will activate the lines in stores.

          On march 14th our reps will be able to activate a webconnect line on the same account as a family plan. What tha rticle states is that the discount will be applied automatically and reps will no longer have to choose the discounted plan over the 49.99 plan.

  • Jonathon

    Of course they gave this to us yesterday and nothing about the actual pricing. The way I’m seeing it is the $49.99 pricing non customers get is the everybody pricing now. However when the discount kicks in it is $39.99 for existing customers just like normal. Really this is just a way to make it more convenient for customers than anything. It gets the mobile broadband product on the same bill and account finally plus reps won’t have to create a new account just to get a customer a broadband product. It will save time. I still don’t get where a lot of you pull that we are increasing the price from when the presentation even shows the price stays the same. Read the photos guys.

    • Brianimae

      I’m a bit confused about everyone talking about not having the MBB on the same bill. I have a single phone line EM+ 500 TTW, and a galaxy tab with the EM+ 5 gb overage free. They have different phone numbers as I can get texts on my tab, but all charges are on the same bill. When I log in to myt-mobile.com I have my main line, and a tab to click on to check on my secondary (MBB) account. Is this how everyone else has it or do they recieve a bill for thier phone service, and a seperate bill for thier MBB?

      • Gilbert

        I don’t have a MBB account anymore, but a few months back when I did, it did not show up in my main family account. I had to log in to a separate account to view the MBB plan. I think it was mentioned that this change is mainly for those with family plans.

        I wonder if by combining the MBB with the family plan if the MBB line will count as one of the 5 lines allowed on a family plan. I would think not but who knows.

  • Anonymous

    Wow, I never thought about it like that.

    http://www.total-privacy.ie.tc

  • Quagmeyer

    Stop googling Carly

  • Quagmeyer

    Its ok to eye her tho’.

  • Tmoislsow

    HA! I get it. iCarly!!!!!! What a riot! You should work for TMO.

  • Quagmeyer

    Thanks!

    Gigity Gigity Goo

    Alright!

  • Anonymous

    17 Days…

  • Anonymous

    OK, butnakedavenger needs some backup here. I’m da judge and I gots to pound the gavel in his favor. He has it right.

    This is simply an internal training document and means nothing to us customers. And people should stop trying to read something into it that does not exist, between the lines, if you will.

    The subject matter is T-Mobile’s “new account structure” and I don’t see anything that says price changes are coming.

    Case closed. Court is adjourned.

    Now can we go back to talking about Ms. T-Mobile please.

    http://www.fashionmodeldirectory.com/models/carly_foulkes/photos/photos.htm

    • Yahmorah

      Ok I have the my touch 4G with the unlimited plan now what I don’t get is this why pay for a plan that’s not truly unlimited I have the 5gb cap witch is unfair to some one who thought he was getting a unlimited data plan they need to say that the data plan isn’t really unlimited 5gb cap if your going to make a cap on data make it workable for people like start the cap at 40 or 50gb so we can get threw a month its like trying to charge me to keep my phone up to date and if your going to have a cap don’t charge for downloading backup apps already downloaded but why can’t I just get what I paid for and that’s unlimited service with no cap

      • Anonymous

        This has been discussed quite a bit in here when there was a class action filed in Yolo County, California (I think that’s where it was) alleging false advertising, breach of contract, etc. because T-Mobile’s unlimited plan is not really unlimited.

        http://www.bgr.com/2010/08/10/t-mobile-sued-over-capped-unlimited-data-plan/

        There were people in here who vehemently defended both sides. Some said that the plan is truly unlimited because T-Mobile only throttles the account (reduces your connection down to EDGE speed, about 100k). Since you still get a signal and you can use the Net all you want, even on EDGE, the data plan is unlimited.

        Others supported the plaintiff, agreeing with the complaint allegations that being throttled to EDGE renders the phone useless because most sites won’t work with an EDGE connection, sites providing streamed video (Mobi TV, T-Mobile TV, YouTube in HQ mode). So an EDGE connection is like having no connection at all compared to a broadband connection that the user enjoyed before being throttled.

        I have taken to calling T-Mobile’s data plan “limited unlimited data plan” to indicate what it really is, at least to me anyway.

        I don’t know what the status of the lawsuit is. Regardless, it’s a losing battle for us because all T-Mobile has to do is copy AT&T and Verizon, do away with unlimited plans and go to tiered data. (Verizon, as I predicted last year, recently has announced it will stop offering unlimited plans.)

        http://news.yahoo.com/s/nf/20110301/bs_nf/77529

        I have predicted that by 2012 T-Mobile too will do away with unlimited data plans, basically because T-Mobile investors will demand it and also because tiered data profits are too tempting.

        Moreover, if the entire industry goes to tiered data, and unlimited plans become extinct, T-Mobile won’t see any logic to it being the only carrier with unlimited data plans.

        Look for all carriers in 2012 to eliminate all unlimited plans, even those who have them now. (E.g., T-Mobile’s Terms and Conditions gives T-Mobile the unilateral right to modify your plan anyway it wants. It can even cancel your account.)

    • Havoktek

      WORD!

  • Anonymous

    OK, butnakedavenger needs some backup here. I’m da judge and I gots to pound the gavel in his favor. He has it right.

    This is simply an internal training document and means nothing to us customers. And people should stop trying to read something into it that does not exist, between the lines, if you will.

    The subject matter is T-Mobile’s “new account structure” and I don’t see anything that says price changes are coming.

    Case closed. Court is adjourned.

    Now can we go back to talking about Ms. T-Mobile please.

    http://www.fashionmodeldirectory.com/models/carly_foulkes/photos/photos.htm

  • Anonymous
    • Abcde

      Hey Genius, TmoUS is a American subsidiary of a GERMAN company. Hello!

      • Anonymous

        Hey moron, it was a joke. I suspect I know a lot more about T-Mobile and DT than you do. Goodbye.

    • Abcde

      Hey Genius, TmoUS is a American subsidiary of a GERMAN company. Hello!

  • Anonymous
  • Steve K

    T-Mobile has been offering this for months.. if you already have T-Mobile as your wireless provider you pay $39.99 per month for unlimited up to 5GB and if you do not have T-Mobile cellular service you pay $49.99.. which according to my calculations is the 20% you are speaking of..

  • Anonymous

    This just sucks for everyone because those of us who just want a phone with data through tmobile are getting our speeds bogged down by all the broadband mobile. Now they are getting greedy and just hampering these great fast speeds we were getting. I’ve already noticed a degredation in speed in the last 2 months.

  • Jason14

    lmao as awesome as this website is, some things just shouldn’t be released to the masses. Super funny watching customers get bent out of shape over raising prices or telling us reps “how our systems work” and just exactly what our prices are. You are the probably the same people who come into the store after 9 months of service and start dropping the phrase “loyal customer”. normal price is 49.99, the system gives no restriction on reps simply putting you on the 39.99 even if you don’t have voice service. With the pressure to sell the service, derp derp its not hard to see why all of you have the 39.99 plan.

  • Anonymous

    I had unlimited voice, data and text on a phone, for $79. In November, I added a Galaxy Tab with an unlimited data plan (5gb) for $39. So what’s gonna change?

  • Ivanhuk2000

    So are they going to get rid of throttling after 5GB and just charge the higher monthly rate if you go over the limit?