T-Mobile Ranks Third For Android Froyo 2.2 Updates

It’s almost as if the timing of this report is just fuel to the fire that has surrounded the Android community this week an anger grows over the lack of Galaxy S updates. This is an unscientific finding to be sure but JR Raphael of Computerworld via his own blog Android Power compiled this info which shows T-Mobile ranking in the third position for the time it takes to launch a device and update it to Android 2.2. Our own T-Mobile managed to only update one device to Android 2.2 within the first 6 months or release, out of 8 devices total. That gives it a 12.5% rate for timeliness for Android 2.2 updates.

To put that into perspective Verizon and Sprint earned a 33.3% and 28.6% respectively. HTC was the top manufacturer with a solid 50% of devices earning that Android 2.2 update in 2010. The time it took HTC to process those updates? 56 days. The time it took Samsung to do the same? 159 days with an 11.1% rate for Android 2.2 updates.

Let the comments begin!

Intomobile

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  • Anonymous

    These statistics are flawed and here is why. You have to account for the amount of devices they have. The Evo is the only phone with 2.2 on sprint as far as I know. Verizon’s Droids normally come with 2.2 android from the start so they don’t have to upgrade as much.

    They all don’t have the same amount of android devices that need upgrading so the percentages are going to be flawed

  • ADMJSON

    SWITCHING back to a iPHONE ANDROID plays to many games with their customer bought the galaxy s because i thoight it was going to have 2.2 F**K ANDROID

    • Anonymous

      Next time do some research about what you buy. Samsung’s business model doesn’t include updating software. They are predominantly a hardware company. If you want new software on a Samsung device you either have to root, or buy their new phone with that new software you want.

      Enjoy that iPhone though. Make sure you hold it right. ;)

    • Mw

      u bought a SAMSUNG…idiot

  • ADMJSON

    SWITCHING back to a iPHONE ANDROID plays to many games with their customer bought the galaxy s because i thoight it was going to have 2.2 F**K ANDROID

  • yyevo

    I have said it before, but Microsoft did it right. They locked the os so carriers and handset makers can’t eff with the system and delay updates. They also set stringent requirements for hardware.

    If Google had taken this approach with Android, we wouldn’t have this problem.

    And now release the MS hateboys!

    • HTOWN_FREAK

      MS SUCKS… OMG, My TP2 was the worst device to root/hack EVER!!! The Wing was much better… I want complete control over the device I OWN.

      • yyevo

        I was referring to WP7, not WM6.5.

      • yyevo

        I was referring to WP7, not WM6.5.

  • HTOWN_FREAK

    Hmmm… I’ve got 2.2… ON MY G1 :-)

    Stop the whining & learn how to root your devices!

    • Rnad

      This is insame homey. If you buy Vista you dont expect W7. Look, I have a Bold and am waiting for 6. Forget six, the are still behind on 5. You get what you pay for if you are lucky! Do your research and only go with a Gphone unless you are willing to hack and root.

      I have learned that from reading this posts. If I but the new LG it will be with eyes wide open knowing there will nevger be an update. I will also wait a few months and probably buy on Ebay.

      Or, if my IT deptatment lets me, I may go with W7. Then I can play games with myself. Oh yeah, Alright!

      • HTOWN_FREAK

        Exactly… Do you remember when you got what you bought??? and that was it??? I am sure they absolutely loved their device when they brought it home and unpacked it.

        Geesh!

      • stmilli

        I hate the comparison of “If you buy Vista you dont expect W7″ when talking about Android updates. I don’t expect Windows 7, but I do expect incremental updates, eg Vista Service Pack 2 or Android 2.2/3.

    • http://androidspin.com/ Stormy Beach

      Its not even about Root and the community. It’s more about the general population that buy these phones. I have a vibrant that is rooted and nearly on 2.3 already. I still greatly support the class action. Someone has to fight for the little guys. Root isn’t hard and putting on a ROM is a breeze, but so many people are so scared to even think about, let alone touch anything that is root.

    • Anonymous

      Really? The whole point is that nobody should have to root to get their software updates. Rooting voids the warranty, so how can you suggest that as a valid alternative to the manufacturer getting off their rears and pushing the OTA update?

  • Bob

    Say…Is it possible to get the froyo update for the htc magic instead of the mt3g which is the same phone but if there were a froyo for the magic only it would not contain any bloatware. No tmobile stuff. Just android 2.2 update for the phone and accessories only. Is this kind of thing possible? Is that what the cyanogen mods are?

  • beastly

    It seems that if people were promised an upgrade and never received it, they have a valid gripe. I have personally never seen anyone selling a device promise that it would be upgraded to another OS version. Did these promises really happen, or is this just another internet rumor? Anyone have any relevant links?

    • Anonymous

      After the Behold II reneging I specifically noted that Samsung said words to the affect, in advertising and on its site:

      “And when Android 2.2 comes out, the Vibrant will get the update.”

      I saved those ads and video.

      So it was a promise, but like I said in my other comment, they did not say WHEN. So they are off the hook for not providing it yet.

      As this winds its way through the court Samsung will file a motion to dismiss arguing the “when” issue. And a judge will most likely dismiss that part of the claim on that basis. If it’s a state court action Samsung counsel might file what’s called a demurrer since the promise as a matter of law fails (while Samsung promised the update, did not say when. “When” performance was promised (and not fulfilled) is an essential element of a breach of contract claim and courts usually won’t infer, supply or “fill in” the time for performance, unless it’s a commercial contract between businesses).

      But my understanding is that there are other causes of action for Samsung’s violation of California
      consumer protection law (Business and Professions Code Section 17200) that prohibits any for unfair business practices. And yes, that law has been challenged as vague because what the hell does “unfair” mean.

      The Supreme Court said “unfair” is whatever a judge decides it is.

      So Samsung could have a problem with that claim because if they did in fact hold up the promised update so to generate sales of the Vibrant Plus, a judge could declare that an unfair business practice.

      Funny thing is, a judge would simply order Samsung to issue the update, as a remedy. So the civil action is kind of a waste, albeit the lawsuit will probably wake up Samsung and motivate them to issue the update ASAP. And it will probably stop promising Android updates on future products. LOL.

      All this is speculation on my part since I don’t know the details of the lawsuit.

      • http://tmonews.com David

        How I missed having these comments around from you Michael, if I didn’t think it would cause more trouble I’d just as well ask if I could post this to the blog!

    • Anonymous

      I USED to work for T-Mo, and I can tell you that our Samsung reps were, in fact, telling us that the device would receive the update to 2.2. I was being told that it would begin happening in August, 5 months ago…

      That being said, I did root my Vibrant and put virtually all of Team Whiskey’s FroYo ROMs on to the device. They worked perfectly, and made me really wonder what Samsung was waiting for.

  • beastly

    It seems that if people were promised an upgrade and never received it, they have a valid gripe. I have personally never seen anyone selling a device promise that it would be upgraded to another OS version. Did these promises really happen, or is this just another internet rumor? Anyone have any relevant links?

  • beastly

    It seems that if people were promised an upgrade and never received it, they have a valid gripe. I have personally never seen anyone selling a device promise that it would be upgraded to another OS version. Did these promises really happen, or is this just another internet rumor? Anyone have any relevant links?

  • Michael

    Finally an article from David that is not totally and angrily biased in favor of T-Mobile.

  • Eldesordenaopr69

    what is happening with the samsung vibrant updates to Android 2.2 that is why many of us have to go to the room to get the most that hurts so much to tmobile phone with android and takes a long with updates

  • Wqew5
  • LMFAO

    who cares what t-mobile needs to get great phones with better tech such as:
    http://www.engadget.com/2011/01/15/man-discovers-glasses-free-3d-tech-in-the-blink-of-an-eye-video/

  • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

    What? First is customer service, yet third in Android updates? No way!

  • Cccheel

    Screw both T-Mobile and Samsung. Finally went over to XDA and rooted and flashed to Froyo. All I can say is wow. This phone is soooooo much better now with a custom ROM (Axura).

    Shame on Samsung for not pushing 2.2, and shame on T-Mobile for not backing up their customers and pressuring Samsnung on 2.2.This is why T-Mobile will always be in 4th place in the U.S.

    • Larry

      +1 for Axuara…Read a post yesterday about Samsung wanted Tmo to pay for the 2.2 update, etc. etc.

      Whatever the case is, the people suffering are the consumers. After reading that, I went over XDA and did the following:

      - OCLF (One Click Lag Fix)
      - Root phone
      - Titanium Backup
      - Flash Auxara
      - Titanium Restore

      Done!

    • Larry

      +1 for Axuara…Read a post yesterday about Samsung wanted Tmo to pay for the 2.2 update, etc. etc.

      Whatever the case is, the people suffering are the consumers. After reading that, I went over XDA and did the following:

      - OCLF (One Click Lag Fix)
      - Root phone
      - Titanium Backup
      - Flash Auxara
      - Titanium Restore

      Done!

  • Ret2r5
  • Tweak222

    Flashing roms on the vibrant is cake. That being said I’ve been on 2.2 for a while now and if Samsung does finally release 2.2 i will still likely stick with my rom. Samsung still hasn’t realeased 2.2 and devs already have gingerbread running on the Vibrant. By the time Samsung releases 2.2 the devs will probably already have a somewhat stable 2.3 running on Vibrant. Devs +1 Samsung 0

  • http://www.facebook.com/profile.php?id=838735626 Rafael Ovidio Hernandez

    i’m gonna go ahead and defend tmo and say that the reason theres a low percentage is motorola and samsung not updating their phones which have skins (motoblur/touchwiz) but i’ll never get anything other than an HTC phone anyway

  • http://www.facebook.com/profile.php?id=838735626 Rafael Ovidio Hernandez

    i’m gonna go ahead and defend tmo and say that the reason theres a low percentage is motorola and samsung not updating their phones which have skins (motoblur/touchwiz) but i’ll never get anything other than an HTC phone anyway

    • http://twitter.com/Guticb Bojan Gutic

      That’s not true. The international Galaxy S has had FroYo since November. The US carriers combined with Samsung are holding it back.

  • Larry

    This article really shouldn’t be grouped by carriers. Manufacturers control what gets on the phone and when.

  • Jdudds2

    Froyo sux on my Fender. Web page loads are slower, the phone as a whole is slower. Would rather dump the froyo n go back to the factory system. Glad my $500 phone is now sh_ttier than when I got it.