T-Mobile Ranks Third For Android Froyo 2.2 Updates

It’s almost as if the timing of this report is just fuel to the fire that has surrounded the Android community this week an anger grows over the lack of Galaxy S updates. This is an unscientific finding to be sure but JR Raphael of Computerworld via his own blog Android Power compiled this info which shows T-Mobile ranking in the third position for the time it takes to launch a device and update it to Android 2.2. Our own T-Mobile managed to only update one device to Android 2.2 within the first 6 months or release, out of 8 devices total. That gives it a 12.5% rate for timeliness for Android 2.2 updates.

To put that into perspective Verizon and Sprint earned a 33.3% and 28.6% respectively. HTC was the top manufacturer with a solid 50% of devices earning that Android 2.2 update in 2010. The time it took HTC to process those updates? 56 days. The time it took Samsung to do the same? 159 days with an 11.1% rate for Android 2.2 updates.

Let the comments begin!

Intomobile

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  • Darkoutsider

    And of course the Galaxy S modding community was quick to get stable blazing fast Froyo updates out there and continue to! They should start hiring folks over at Samsung!

    • proof that it is Tmo and there bloatware

    • proof that it is Tmo and there bloatware

      • Anonymous

        Nobody has more bloatware than AT&T. T-Mo aint that bad considering and Sprint is adding their stupid “Sprint ID” to it’s phones.

      • Anonymous

        Nobody has more bloatware than AT&T. T-Mo aint that bad considering and Sprint is adding their stupid “Sprint ID” to it’s phones.

      • Guest

        You can get an unofficial build of Froyo (JL5 is pretty solid IMO), including every last piece of T-Mobile bloatware, today from *SAMSUNG*. Look I’m in the same boat as all of you, and it’s extremely frustrating… But as much as I loathe T-Mobile even I won’t blame them for this situation. EVERY GALAXY S PHONE IN THE U.S. IS WAITING FOR AN UPDATE. It’s not your carrier’s fault.

        If you downloaded the leaked build directly from Samsung’s server right now you would find that they’ve already been givin the apps from t-mobile, and they are already included in the build. The release is not 100% stable yet. That’s nobody’s fault but SAMSUNG.

      • Guest

        You can get an unofficial build of Froyo (JL5 is pretty solid IMO), including every last piece of T-Mobile bloatware, today from *SAMSUNG*. Look I’m in the same boat as all of you, and it’s extremely frustrating… But as much as I loathe T-Mobile even I won’t blame them for this situation. EVERY GALAXY S PHONE IN THE U.S. IS WAITING FOR AN UPDATE. It’s not your carrier’s fault.

        If you downloaded the leaked build directly from Samsung’s server right now you would find that they’ve already been givin the apps from t-mobile, and they are already included in the build. The release is not 100% stable yet. That’s nobody’s fault but SAMSUNG.

      • whatever

        To be honest, T-Mobile probably adds the least amount of bloatware. At least they don’t add some crap like, I don’t know, Nascar.

      • whatever

        To be honest, T-Mobile probably adds the least amount of bloatware. At least they don’t add some crap like, I don’t know, Nascar.

      • whatever

        To be honest, T-Mobile probably adds the least amount of bloatware. At least they don’t add some crap like, I don’t know, Nascar.

    • proof that it is Tmo and there bloatware

    • proof that it is Tmo and there bloatware

    • Guest

      The modding community wouldn’t have a Froyo build to work with at all if it weren’t for Samsung leaking them. Just sayin…

    • Guest

      The modding community wouldn’t have a Froyo build to work with at all if it weren’t for Samsung leaking them. Just sayin…

    • Guest

      The modding community wouldn’t have a Froyo build to work with at all if it weren’t for Samsung leaking them. Just sayin…

    • Guest

      The modding community wouldn’t have a Froyo build to work with at all if it weren’t for Samsung leaking them. Just sayin…

  • Tim

    About time to go to Verizon. The same plan with them will cost me $20/month more

  • Fociz

    Although Tmo cant be the only one blamed here, Samsung is a terrible company.
    It is however plain to see Tmo either doesn’t make updates for their phone’s a priority or they just don’t command any respect from their phone mfg’s

    I realize it’s said alot here but i do think after buying this Vibrant i am done with Tmo.
    Sprint has a better plan and actually offers 3g in my area.

    It’s been fun Tmo.

  • Fociz

    Although Tmo cant be the only one blamed here, Samsung is a terrible company.
    It is however plain to see Tmo either doesn’t make updates for their phone’s a priority or they just don’t command any respect from their phone mfg’s

    I realize it’s said alot here but i do think after buying this Vibrant i am done with Tmo.
    Sprint has a better plan and actually offers 3g in my area.

    It’s been fun Tmo.

    • “soon”

      I think they just don’t demand any respect from the manufacturers. Because the same thing happened to the Mytouch 3G. They overuse the word “soon” as a means to establish a very flexible timeframe to provide an update and then mods get on the forums and bitch about how hard it is to provide an update. My advice is to leave t-mobile “soon.” Eventually they’ll only be able to compete with cricket.

  • Macknifetx

    Well, the forums are buzzing about what the tipster said about the 2.2 update being delayed. While I do not know if I believe that source, I am still upset that we do not have a version of 2.2 on our Vibrant. It was promised in September, then delayed, then it was promised by the end of the year, and still no update. As of right now, I am looking for my next phone and it will not be a Samsung. I have also told evryone I kow who is in the market for a new phone to stay away from the Galaxy S series on any carrier. I have also let them know to ge tone with a more vanilla version of Android, which should also for quicker updates

  • Macknifetx

    Well, the forums are buzzing about what the tipster said about the 2.2 update being delayed. While I do not know if I believe that source, I am still upset that we do not have a version of 2.2 on our Vibrant. It was promised in September, then delayed, then it was promised by the end of the year, and still no update. As of right now, I am looking for my next phone and it will not be a Samsung. I have also told evryone I kow who is in the market for a new phone to stay away from the Galaxy S series on any carrier. I have also let them know to ge tone with a more vanilla version of Android, which should also for quicker updates

  • DroidDev

    These numbers make no sense. They dont account for original release date of device as compared to Android version at time of release. Meaning, Company A releases 2 devices 3 months before Android 2.2 was released, and Company B releases 2 devices the day Android 2.2 was released. Then both company A & B update their respective devices the day after Android 2.2 comes out, and Company B gets a better rating based on device release date. In short…..better reporting would lead to less confusion. Not only are these numbers “unscientific”, they are completely useless….and nothing more than a ploy to add fuel to the already raging inferno which is the Vibrant update, or lack thereof.

  • DroidDev

    These numbers make no sense. They dont account for original release date of device as compared to Android version at time of release. Meaning, Company A releases 2 devices 3 months before Android 2.2 was released, and Company B releases 2 devices the day Android 2.2 was released. Then both company A & B update their respective devices the day after Android 2.2 comes out, and Company B gets a better rating based on device release date. In short…..better reporting would lead to less confusion. Not only are these numbers “unscientific”, they are completely useless….and nothing more than a ploy to add fuel to the already raging inferno which is the Vibrant update, or lack thereof.

    • Richardyarrell

      The numbers are correct you sound like a tmobile customer trying to stick up for your network… TMOBILE will LOSE MORE CUSTOMERS SPRINT IS THE ONLY CARRIER WITH UNLIMITEDDATA…. UNLIMITEDEVERYTHING AND THE HTC EVO 4G IS THE GRANDDADDY OF 4G AND THE FIRST CARRIER TO 4G… WE NEED MORE EVO AND EVO SHIFT 4G CUSTOMERS…. SO COME OVER TO THE BEST CARRIER WITH THE BEST PLANS AND BECOME PART OF THE EVO FAMILY

    • Richardyarrell

      The numbers are correct you sound like a tmobile customer trying to stick up for your network… TMOBILE will LOSE MORE CUSTOMERS SPRINT IS THE ONLY CARRIER WITH UNLIMITEDDATA…. UNLIMITEDEVERYTHING AND THE HTC EVO 4G IS THE GRANDDADDY OF 4G AND THE FIRST CARRIER TO 4G… WE NEED MORE EVO AND EVO SHIFT 4G CUSTOMERS…. SO COME OVER TO THE BEST CARRIER WITH THE BEST PLANS AND BECOME PART OF THE EVO FAMILY

    • Richardyarrell

      The numbers are correct you sound like a tmobile customer trying to stick up for your network… TMOBILE will LOSE MORE CUSTOMERS SPRINT IS THE ONLY CARRIER WITH UNLIMITEDDATA…. UNLIMITEDEVERYTHING AND THE HTC EVO 4G IS THE GRANDDADDY OF 4G AND THE FIRST CARRIER TO 4G… WE NEED MORE EVO AND EVO SHIFT 4G CUSTOMERS…. SO COME OVER TO THE BEST CARRIER WITH THE BEST PLANS AND BECOME PART OF THE EVO FAMILY

    • Richardyarrell

      The numbers are correct you sound like a tmobile customer trying to stick up for your network… TMOBILE will LOSE MORE CUSTOMERS SPRINT IS THE ONLY CARRIER WITH UNLIMITEDDATA…. UNLIMITEDEVERYTHING AND THE HTC EVO 4G IS THE GRANDDADDY OF 4G AND THE FIRST CARRIER TO 4G… WE NEED MORE EVO AND EVO SHIFT 4G CUSTOMERS…. SO COME OVER TO THE BEST CARRIER WITH THE BEST PLANS AND BECOME PART OF THE EVO FAMILY

    • Richardyarrell

      The numbers are correct you sound like a tmobile customer trying to stick up for your network… TMOBILE will LOSE MORE CUSTOMERS SPRINT IS THE ONLY CARRIER WITH UNLIMITEDDATA…. UNLIMITEDEVERYTHING AND THE HTC EVO 4G IS THE GRANDDADDY OF 4G AND THE FIRST CARRIER TO 4G… WE NEED MORE EVO AND EVO SHIFT 4G CUSTOMERS…. SO COME OVER TO THE BEST CARRIER WITH THE BEST PLANS AND BECOME PART OF THE EVO FAMILY

    • Richardyarrell

      The numbers are correct you sound like a tmobile customer trying to stick up for your network… TMOBILE will LOSE MORE CUSTOMERS SPRINT IS THE ONLY CARRIER WITH UNLIMITEDDATA…. UNLIMITEDEVERYTHING AND THE HTC EVO 4G IS THE GRANDDADDY OF 4G AND THE FIRST CARRIER TO 4G… WE NEED MORE EVO AND EVO SHIFT 4G CUSTOMERS…. SO COME OVER TO THE BEST CARRIER WITH THE BEST PLANS AND BECOME PART OF THE EVO FAMILY

      • Anonymous

        Purely because you typed most of that comment in CAPS, leads me to believe you are a complete moron and have no idea what you are talking about. What good is 4G when it doesn’t compare to HSPA+ speeds or LTE speeds, until Sprint does something with WiMax, it’ll never be faster than its competing carriers. Secondly, who really cares? If you care enough about what software your phone is running, then do something about it and upgrade it yourself. There are plenty of resources out there to accommodate this, just apply some effort.

        Whiners..

      • DroidDev

        Actually….they make no sense at all. Read my post….understand it…and then you can comment. I am not sticking up for a carrier at all. The examples in my original post should be easy enough for you to follow along with. If not….go get educated…..or dont. Personally….I dont really care either way.

      • DroidDev

        Actually….they make no sense at all. Read my post….understand it…and then you can comment. I am not sticking up for a carrier at all. The examples in my original post should be easy enough for you to follow along with. If not….go get educated…..or dont. Personally….I dont really care either way.

      • DroidDev

        PS….you can tell by your EVO love that you work for Sprint….so dont go throwing stones when you are the one with a hard on for a specific carrier. Sure….EVO was the first “4g” phone. Unfortunately for you, T-Mo speeds kill Sprints. Best carrier? Not quite. Best phone??…..sure…if you dont mind having to turn on your 4G like it was a WiFi antenna rather than it just working when you are in a 4G area.

      • DroidDev

        PS….you can tell by your EVO love that you work for Sprint….so dont go throwing stones when you are the one with a hard on for a specific carrier. Sure….EVO was the first “4g” phone. Unfortunately for you, T-Mo speeds kill Sprints. Best carrier? Not quite. Best phone??…..sure…if you dont mind having to turn on your 4G like it was a WiFi antenna rather than it just working when you are in a 4G area.

      • DroidDev

        PS….you can tell by your EVO love that you work for Sprint….so dont go throwing stones when you are the one with a hard on for a specific carrier. Sure….EVO was the first “4g” phone. Unfortunately for you, T-Mo speeds kill Sprints. Best carrier? Not quite. Best phone??…..sure…if you dont mind having to turn on your 4G like it was a WiFi antenna rather than it just working when you are in a 4G area.

      • Mw

        sprint? what’s that?

  • HTC

    So if you like Android updates then you should buy an HTC phone on Verizon. Never buy a Samsung phone on T-Mobile. Verizon, here I come!

  • HTC

    So if you like Android updates then you should buy an HTC phone on Verizon. Never buy a Samsung phone on T-Mobile. Verizon, here I come!

  • HTC

    So if you like Android updates then you should buy an HTC phone on Verizon. Never buy a Samsung phone on T-Mobile. Verizon, here I come!

    • Anonymous

      Moto you mean

      • uTouch4G

        No, he clearly meant HTC. You know, the company that makes better phones and updates them.

      • uTouch4G

        No, he clearly meant HTC. You know, the company that makes better phones and updates them.

        • Anonymous

          Ummm…. On V moto upgrades their phones faster then htc. Although I agree that htc is a better company.

    • Anonymous

      If you like Android updates, then update it yourself.

      • arc

        That’s not my job. Plus, if you’re talking about rooting and installing custom ROMs (made by strangers btw) then I’d rather not due to security risks. If you mean getting the Android source code and compiling it for you device then that’s just stupid advice for the majority of users (probably includes you) and again that’s not my job.

        • Anonymous

          Regardless of what you think is your job, Stop complaining. Do things yourself, if you have trust issues with open source communities then perhaps you shouldn’t have purchased a device that relies on the open source community to make it flourish. It is a linux based device, regardless of what is up to the manufacturer to do for their customers, they will never do enough to unlock the full potential of the device you carry around. Either you learn how to do it, or you shut up and buy an iPhone. Take advantage of the hardware you have in your hand, and find out the many possibilities you have to modify it and make it your own.

        • Mw

          u need an iphone, android is too complex for you.

  • nvrbsalms

    Verizon is the way to go, atleast T-Mobile upgraded one of it’s phones At&t upgraded 0 out of the 9 devices! And Samsung is the fucking peice of crap there is

  • Vlad

    This is why I own a Nexus One…. Thought I’m still waiting for my Gingerbread :(

  • Anonymous

    It’s a shame that T-Mobile is slow to bring out 2.2 to devices. Luckily nexus one and NS are the quickest to get uupdate and they support AWS.

  • Anonymous

    It’s a shame that T-Mobile is slow to bring out 2.2 to devices. Luckily nexus one and NS are the quickest to get uupdate and they support AWS.

  • Richardyarrell

    It’s pretty clear that SPRINT AND HTC RULES ANDROID and clearly My htc evo 4g rules… Thank God for htc and Sprint

    • ivan

      my HTC mytouch on TMOBILE takes a dump on your evo richard.

    • ivan

      my HTC mytouch on TMOBILE takes a dump on your evo richard.

    • Woimsta2

      HTC, maybe. I’m still not a huge fan of sprint (I own an white evo)

    • Mw

      HTC is nice. Sprint? what’s that?

    • Mw

      HTC is nice. Sprint? what’s that?

  • HTC is primarily in the Smartphone business. Samsung is primarily in the dumbphone business. This is true whether you’re talking units shipped or percentage of overall sales. One company has become familiar with what it is to support a computing platform..and one clearly has not and still thinks it’s selling only phones.

  • Richardyarrell

    TRUTHFULLY..SPRINTS NUMBER 1 VERIZON DOES NOT UPGRADE THERE DEVICES FASTER THAN SPRINT BUT AT LEAST SPRINT AND VERIZON BOTH HAVE THE BEST HTC DEVICES ON THE MARKET…. IF I HAD ANYTHING SAMSUNG OR PHONE OR SONY I WOULD BE CANCELLING MY CONTRACT… SPRINT ROCKS ANDROID AND HTC AND SPRINT ARE BEST OF BUDDY’S….. I WOULD NEVER PURCHASE ANYTHING BUT HTC PERIOD

    • Christianromo8

      well the chart says different, beside sprint is garbage

    • Anonymous

      T-Mobile has the best HTC device on the market. myTouch 4G has HSPA+, SLCD and a second generation processor. Only thing Evo has is a big screen and it’s not even SLCD or AMOLED, just a plain old LCD so it’s outdated now

    • Anonymous

      T-Mobile has the best HTC device on the market. myTouch 4G has HSPA+, SLCD and a second generation processor. Only thing Evo has is a big screen and it’s not even SLCD or AMOLED, just a plain old LCD so it’s outdated now

    • Anonymous

      T-Mobile has the best HTC device on the market. myTouch 4G has HSPA+, SLCD and a second generation processor. Only thing Evo has is a big screen and it’s not even SLCD or AMOLED, just a plain old LCD so it’s outdated now

    • Whoa cowboy, looks like someone needs a new Google Cr-48 so he doesn’t have to yell

      http://latimesblogs.latimes.com/technology/2010/12/no-caps-lock-or-function-keys-for-googles-cr48-chrome-os-laptop.html

  • DexterMorgan

    I was pretty disappointed with the amount of time it took to update my mytouch 3g. And when the update came it was missing key things like adobe and live wallpapers.

    I’m glad my contract is up in 4 months…Verizon / Sprint here I come for some good ole dual-core goodness!

    • Anonymous

      As a former MT3G owner who got the Froyo update: It wasn’t that things like Live Wallpaper were “missing”, but that they were left out because the CPU/CGU couldn’t run Live Wallpaper without choking. There was no point in providing users software which would degrade the performance of the phone in the long run.

    • Anonymous

      Know your devices, and you will know why Tmobile left those key things out, because they are a drain on your phone in its entirety.

  • This used to make me pretty angry with my Vibrant — and actually, it still does, in a way — but I’ve moved on, flashed Axura, and haven’t looked back. Won’t even bother with the official Vibrant 2.2 if it ever gets released. That’s not an option for your average user, but then it’s debatable whether the average user even really cares or is aware of how laughably bad Samsung and/or T-Mo has screwed up on this update.

    I still remember the days when Froyo was promised at the end of September … ah, memories.

    Either way, I’ll never buy another Samsung phone again. I gambled on the idea that they wouldn’t treat their “flagship” phone like previous ones, and I lost. Thankfully the dev community was there to scoop me up this time; I won’t be taking that chance next time.

    • Macbfac

      Agreed sir! I’m running a 2.2 Rom as well.. not sure if I want to try Axura though.

      • Anonymous

        Axura’s great. Super fast, awsome smooth transitions, WAY better battery life than anything I’ve used and most importantly it hasnt locked up my phone once yet. And no random reboots.

    • Anonymous

      Replying to Mike P.

      Axura + FFC FTW!

      “I still remember the days when Froyo was promised at the end of September …” Man I expected FroYo by my birthday at the end of September!! Really looked fwd to it too. I aint trippin off Samsungs delays or Tmobiles excuses and therefore I will buy the next beast Samsung delivers cuz they make the best guts(I wonder why Google chose them?).

  • shooter

    “It’s almost as if the timing of this report is just fuel to the fire that has surrounded the Android community this week an anger grows over the lack of Galaxy S updates”

    And I hope we start seeing more reports like this. Start exposing the manufacturers and service providers for their greed. It was always a thought in the back of ppls minds that these android updates were so slow, or non existent because it would be much more profitable to just have the consumer buy a new phone every 6 months. The reports I’ve been reading this week seem to be confirming that.

  • shooter

    “It’s almost as if the timing of this report is just fuel to the fire that has surrounded the Android community this week an anger grows over the lack of Galaxy S updates”

    And I hope we start seeing more reports like this. Start exposing the manufacturers and service providers for their greed. It was always a thought in the back of ppls minds that these android updates were so slow, or non existent because it would be much more profitable to just have the consumer buy a new phone every 6 months. The reports I’ve been reading this week seem to be confirming that.

  • shooter

    “It’s almost as if the timing of this report is just fuel to the fire that has surrounded the Android community this week an anger grows over the lack of Galaxy S updates”

    And I hope we start seeing more reports like this. Start exposing the manufacturers and service providers for their greed. It was always a thought in the back of ppls minds that these android updates were so slow, or non existent because it would be much more profitable to just have the consumer buy a new phone every 6 months. The reports I’ve been reading this week seem to be confirming that.

  • Anonymous

    WTF LOL!!!!!!! I LOL so hard!

  • Anonymous

    I blame Obama

  • I think these number will tell a different story than the one intended.

    We need to take a look at the devices themselves and whether or not they were skinned with manufacturers UI’s (e.g., BLur, TouchWiz or Sense). Then we need to look at these again in relation to how long updates took,…..

    Verizon score high because they sold a large number of droids, which they got updated in a timely manner, which in turn gave Motorola a high score. The Original droid was pretty stock android and motorola updated it relatively quickly.

    On the other hand, the cliq took forever to get it off of 1.5 and by the time they release 2.1, 2.2 had been out for at least 7 months and 2.3 was just out. Cliq 2 STILL is not updated and on android 1.5 awaiting a never arriving 2.1 update. So what lesson should be drawn from this…. Motorola was able to update a very large number of droids without their blur quickly, but their blurred up cliq and cliq xt waited a very long time….. So should the conclusion be that the delays were the blur – the manufacturers UI add on?

    How about Samsung, who wizzes on all their phones….. 10 million Vibrants awaiting an update, the Behold II abandoned at a buggy 1.6

    • Anonymous

      Thats so true and funny. The truth is it benefited motorola more to update the droid line more than it did the cliqs. The droid was verizons flagship device for a long time and was still being advertised until the droid 2 launched. DId TMO ever advertise the cliq like the droid was? No they did not. So it was in both verizons and motorola best interest to update the droid from a business sense. After all this is a business and when the carrier or manufacturer cheap out the customer ends up suffering the most

    • my behold 2 never even got 1.6………

      • Anonymous

        Really because mine did but it was buggy and eventually better when I used BH-Man’s roms I hear now they finally got a 2.2 build so much for hardware not being able to take it.

  • Anonymous

    All I can say is I’m happy with my Nexus.

  • Mtnman

    We’ll see an update to the Vibrant coming here within the 1st quarter in my opinion. I think that Samsung’s bean counters just wanted to make as much profit in the last quarter and then see how much it was going to cost them to upgrade all those phones.
    But of sourse before they update any Galaxy S phone, they’ll want you to buy thier new Galaxy S 4G. They’ll push you as far as they can, then they’ll give your 2.2 update and say “See, we care about our customers”. “Ohhh look, we have a new phone that has an 8MP camera, a FFC, 4G, and dual core”. Then they hope you’ll be slobbering all over your self to want to go out and buy it and wait a year for your next update.

    • Anonymous

      I wouldn’t mind if they dropped a “phone that has an 8MP camera, a FFC, 4G, and dual core” some six months after the Vibrant dropped. I mean hell DUAL CORE wasn’t even close to being an option 6 months ago nah mean? That’s just progress.

      Now we most definently have been dooped by this new Vibrant because they took out the camera just to add it later and make us buy it twice(Tmobile specifically). Plus Tmobile really shoulda been able to make that thing 4G six months ago. Sprint did it!

      The only way in my mind can I justify this new Vibrant is if it had a Dual Core in it now. Otherwise its just the Vibrant as it shoulda been from day one.

      But oh I forgot “The Inception” makes it all worth it.

  • mugabo

    Would like quicker releases for security updates and fixes more than new features or bloateare. -G2

  • Mmmaxheadroom

    Well this should suprise no one. The reason being Samsung makes up a good chunk of tmobs android sales (see earlier article saying the vibrant as best selling u.s. Galaxy s phones). Well there lies the problem, Samsung doesn’t and won’t devote the time or funds on android, and they never will. Why you may ask because they have their own os called bada and that is where their putting their time money and resources because they run the whole show app store everything and so android and the us carriers will always be second fiddle. So do yourself a favor and stay away from Samsung or you will remain disappointed.

    • Anonymous

      Nexus S Android 2.3.1 made by samsung not at all disappointed. :)

  • Here David

    Chicken and Egg kind of thing…I have two points and a viewpoint, Point One: It does not matter if both or just either are the ones not allowing, I use the word allowing as that is all it is, the GalaxyS to have the latest Android OS. What does matter is that Samsung repeatedly made statements that updates to fix all the issues AND the updating of the OS would be forthcoming over six months ago therefore it is and honor thing. Point two: Both Samsung and T-mobile (as we are only talking about the Vibrant, yet is also the same for the other carriers) by not standing up with respect of their customers and honor of their words and deeds, by making a full disclosure of the facts are at fault. If T-mobile shows its customers respect they would make a statement as to what they have/or are doing to update AND WHEN if they are going to do so. The same goes for Samsung, yet neither have done therefore sadly they BOTH are the problem.

    Better yet, a road map of each devices, before going on sale, as to what version is current and SPECIFIC dates “IF” any updates are to be forthcoming. If they miss that date the phone is returned for any current and any future phone within a set time frame of say six months with no costs to the customer. Would be nice if some politician needed to get elected (re-elected) would put forth such a bill. The public airwaves really do not belong to companies rather are owned by the people (elected politicians decide how to regulate) and NOT THE COMPANIES. If they cannot be fair and honorable than it is time to regulate this! The free market place is only free IF your behave honorably, otherwise, it needs to be regulated. Enough is enough!

    • Anonymous

      although I agree with some of what you are saying, we definitely SHOULD NOT give the government control over yet another aspect of our life!!! All it takes is one bill, lobbying, corruption, money exchanging, and suddenly there is a bill that says all cell phones must have apple ios as their operating system. Yes, this is an exaggeration, but bad things can happen when government is involved.

  • Anonymous

    Great comments in here about why no updates.

    As I posted before, maybe a year ago, people need to get off their thinking that their phones are supposed to get OS updates.

    I don’t expect version updates on my phones and that includes Android, WinMo and RIM.

    That said, Samsung needs to stop promising that phones will get Android updates. They did that with the Behold II and then with the Vibrant.

    Samsung should do what Microsoft did before the debut of the HD2. Remember there was heavy Internet chatter about the HD2 getting Windows Phone 7. Chatter ranged from “it might be able to be upgraded” to “we have a constitutional right to get Windows Phone 7 on our HD2 phones.”

    But Microsoft NEVER said the HD2 would get the new OS. Eventually the rumors turned into Microsoft supposedly promising that the HD2 would get the new OS, many people calling it an update instead of the totally new mobile OS that it would be.

    It got so bad that Microsoft had to issue statements saying that the HD2 did not have the hardware to run MS’s new mobile OS, so it will not be getting it. That put the issue to rest, but not until close to the HD2’s March 2010 debut.

    Samsung is different than Microsoft because Samsung company officials and in advertising specifically would get Android 2.2

    Samsung has some wiggle room on the promise because they did not ever say WHEN Vibrant owners would get the update. But that’s not a good way to do business, to rely on the fine print, so to speak.

    With updates Samsung is doing business the way Bart Simpson would; they should choose someone else’s example to follow, e.g., Nordstrom.

    • Carl

      It’s too bad for your argument that tmo reps promise updates for their devices when they sell them. If not for that, your point would be valid, but since they do, your point is irelevant. When i bought my slide, the day it was launched, the reps told me the update would be rolling out in less than a month. If he were the only one, maybe your post is still valid, but look at the interwebs… people are being promised these updates by people working for tmobile. When the updates are a lie, the people selling the updates, and the company that pays them, are lying.

    • Mike

      The problem isn’t people’s expectations it’s that updates are promised at release i.e. the mytouch slide. When the manufacturor promises updates “soon”, I’m not going to blame the consumer who still has an non-updated phone 8 months later.

      • Anonymous

        Oh the problem is people’s expectation, believe that. Everyone on android believes they deserve every damn update and that is why you see oh samsung sucks they don’t support their devices when in fact they aren’t entitled to unless they disclose they will and why doesn’t my (insert android device here) have 2.2 or t-mobile sucks they don’t support their devices.

    • Anonymous

      Samsung has already provided the Vibrant 2.2 update to T-Mobile. T-Mobile hasn’t provided the 2.2 update to the Vibrant. Chicken/Egg.

    • Anonymous

      Samsung has already provided the Vibrant 2.2 update to T-Mobile. T-Mobile hasn’t provided the 2.2 update to the Vibrant. Chicken/Egg.

  • Anonymous

    Great comments in here about why no updates.

    As I posted before, maybe a year ago, people need to get off their thinking that their phones are supposed to get OS updates.

    I don’t expect version updates on my phones and that includes Android, WinMo and RIM.

    That said, Samsung needs to stop promising that phones will get Android updates. They did that with the Behold II and then with the Vibrant.

    Samsung should do what Microsoft did before the debut of the HD2. Remember there was heavy Internet chatter about the HD2 getting Windows Phone 7. Chatter ranged from “it might be able to be upgraded” to “we have a constitutional right to get Windows Phone 7 on our HD2 phones.”

    But Microsoft NEVER said the HD2 would get the new OS. Eventually the rumors turned into Microsoft supposedly promising that the HD2 would get the new OS, many people calling it an update instead of the totally new mobile OS that it would be.

    It got so bad that Microsoft had to issue statements saying that the HD2 did not have the hardware to run MS’s new mobile OS, so it will not be getting it. That put the issue to rest, but not until close to the HD2’s March 2010 debut.

    Samsung is different than Microsoft because Samsung company officials and in advertising specifically would get Android 2.2

    Samsung has some wiggle room on the promise because they did not ever say WHEN Vibrant owners would get the update. But that’s not a good way to do business, to rely on the fine print, so to speak.

    With updates Samsung is doing business the way Bart Simpson would; they should choose someone else’s example to follow, e.g., Nordstrom.

  • Anonymous

    I own a mytouch slide and now a nexus 1. The mytouch slide which was released in mid june was promised the upgrade to froyo in the coming months. Now october comes rolling around and still no software upgrade just an upgrade to fix certain bugs, which arguably non existent. Overall that maintenance upgrade made the highly customized expresso sense UI run even worse and cause me personally to have to send my phone in three times for a replacement. I brought up october because on tmobile the G2 was released then if I remember correctly another htc made tmobile android phone. The G2 is launched running an almost stock android with the exceptions of a couple tmobile app. So no update for the mytouch slide. Why?? Tmobile and htc now have to sell the G2. Which is considered a hight end phone priced at 199.99, at the time the mytouch slide was priced at 179.99 a high end price for what evidently wasn’t a high end phone. Yes, one can say the G2 is a high end phone and the mytouch having froyo wouldn’t have effected sales of the G2. In the coming weeks the mytouch 4g gets leaked and is running android 2.2 (froyo) also tmobile and htc announce the whole mytouch line up will be updated to 2.2. Now november hits and still now 2.2 upgrade for the mytouch slide and the mytouch 4g running android 2.2 is released on Tmobile. The mytouch 4g is running the same espresso UI as the mytouch 4g, so common sense kicks in thinking the 2.2 update will come at least by the end of 2010 if not earlier. Again htc and Tmobile promise the software soon. Now its mid January and still no update because htc and Tmobile now have to sell mytouch 4g’s as until they become yesterdays news. Now the worst part is Tmobile devalued the mytouch slide to 129.99 a mid range price. The reason why I am upset is because when it was time to renew my contract in june when the mytouch slide was released the rep. pushed the phone as if it was a high end phone worth the 179.99 it coast then and the rep told me a software update to 2.2 was coming. After the phone having to be retuned a total of four time 3 of those returns due to the software I was bought myself a new nexus 1 online from a craigslist posting. My whole point is that updates being pushed out in a timely manner is depends on how the manufacturer in this case HTC and carrier collude to send it out in time or delay it in my case about 7 months to sell other phones. In the end it all boils down to does it benefit the carrier and manufacturer to push out the update? In the case of the mytouch slide it didn’t. The sad part is now the whole mytouch line is updated to 2.2 or in the process and a relatively new phone thats is less than a year old doesn’t have the update. Tmobile and htc blame it on the fact that wifi calling doesn’t work on the update and it was sent to the wrong partition on the phones memory. BS they are trying to bleed sales of the mytouch 4g dry until a new phone comes out on Tmobile to take its status of flagship device. So if you want the latest update empty your pockets and buy a nexus phone unlocked and unsubsidized.

    • Anonymous

      F!@k thats the longest paragraph EVER!

      • Anonymous

        Paragraph? more like an essay lol

      • Anonymous

        Paragraph? more like an essay lol

        • yyevo

          Let me introduce you to my friend the enter button.

          Nifty, huh?

        • yyevo

          Let me introduce you to my friend the enter button.

          Nifty, huh?

      • Anonymous

        Paragraph? more like an essay lol

  • Derrick

    Simple solution …buy phones for hardware and not software. Xda development always got your back.

    • Anonymous

      real talk.

    • Anonymous

      Exactly its stupid to buy a phone for hopes of higher software, you buy a phone for what it can do already. Phones are AS IS sales.

    • Anonymous

      Exactly its stupid to buy a phone for hopes of higher software, you buy a phone for what it can do already. Phones are AS IS sales.

    • Anonymous

      Exactly its stupid to buy a phone for hopes of higher software, you buy a phone for what it can do already. Phones are AS IS sales.

  • DH

    No surprise! This is exactly why I want my next phone to be an HTC, and why I’ll never buy amother samsung phone.

  • P_horne2001

    People used to complain “forget tmo, they don’t have any good android phones”. So from june to december tmobile has relased:

    Mytouch slide, vibrant, moto charm, g2, moto defy, mytouch 4g, lg optimus, and even the galaxy tab

    Sprint has the evo, epic, transform, intercept, optimus, a sanyo device and galaxy tab

    Ppl talking abou switching to sprint but out of the devices mentioned…the epic, transform, intercept, and galaxy tab are all samsung. 1 is lg, 1 is sanyo, and 1 is htc. Only the evo and optimus weren’t. I idnt count the evo shift caue it came out in january.

    Tmobile has 2 samsung, 2 motorola, 3 htc, and 1 lg. If u wannabe technical then we have 3 samsungs(nexus s) but we all know it will get timely updates cause its. Dev device.

    So go ahead and switch…looks like your major android phone base will be samsung though. Have fun.

    • P_horne2001

      I have a lot of spelling errors…I know. Simply becase I get almost 30% off my bill through work I switched to sprint…and this epic keyboard misses key presses on a regular. I still support tmo 100% and if the chance ever comes back around, I’m goin BACK to tmo

  • P_horne2001

    People used to complain “forget tmo, they don’t have any good android phones”. So from june to december tmobile has relased:

    Mytouch slide, vibrant, moto charm, g2, moto defy, mytouch 4g, lg optimus, and even the galaxy tab

    Sprint has the evo, epic, transform, intercept, optimus, a sanyo device and galaxy tab

    Ppl talking abou switching to sprint but out of the devices mentioned…the epic, transform, intercept, and galaxy tab are all samsung. 1 is lg, 1 is sanyo, and 1 is htc. Only the evo and optimus weren’t. I idnt count the evo shift caue it came out in january.

    Tmobile has 2 samsung, 2 motorola, 3 htc, and 1 lg. If u wannabe technical then we have 3 samsungs(nexus s) but we all know it will get timely updates cause its. Dev device.

    So go ahead and switch…looks like your major android phone base will be samsung though. Have fun.

  • Tyrone M Jackoson

    Gee, what a shock. T-Mobile is ranked 3rd on 2.2 updates out of a three horse race. Just look at the myTouch Side. T-Mobile has been claiming since the day it was releases back in May that it would be updated to 2.2 “soon”. Apparently, 8 months isn’t “soon enough” for T-Mobile.

    • Anonymous

      4 horse race AT&T has android devices you noob.

    • 2.1Forever:(

      SERIOUSLY! I have the 3g slide and bought it b/c they said it was getting 2.2 in a couple weeks… that was in JULY!!! and I still can’t save any apps to my SD card. Great phone, but T-Mobile needs to quit lying to ppl to get them to buy their phones. Froyo was key to me buying that phone b/c w/o the sd card saves, I can’t hold that many apps… still unpatiently waiting.

  • Anonymous

    One way to handle this is to bombard Samsung with your disappointment. I don’t know how many of you have done this but just hammering them in comments and blogs is one thing. Follow this link, send product support and email or if you are really ballsy curse out live support. Also, provide links to your favorite article bashing Samsung. In the end, sales are going to be the only thing that matters to them, but I suggest going this route as well.

    http://www.samsung.com/us/support/contact#

  • Sixmilliondollarman

    HEY GOOGLE!!!! Where is my Nexus ONE update to 2.3? I am not buying your stupid Nexus S so push out the damn update already. Is this how Google supports its android OS? I think Google is in bed with Samsung and wont push the releases to other phones till they sell enough garbage Nexus S phones.

    GET WITH IT GOOGLE !!!! YOUR GOING TO MAKE PEOPLE HATE ANDROID WITH YOUR SHANAGANS!!

    • Anonymous

      You should have bought the Nexus S its your own fault you don’t have 2.3

      You can’t and shouldn’t expect the latest updates when you don’t have the most current developer device.

    • Mw

      Time to move on, N1 is old. Try the MT4G or NS, stop complaining, ain’t nobody gonna hate android cuz you can’t up 2.3.

      (I have all 3 phones…and newer phones are better!!!)

  • chriss

    Although TMo promised it last year, I’m still waiting on Froyo for my MT3GS.

    • Waiting…

      Me too! I love the MT3GS except for it’s very small amount of room available for apps due to 2.1.

    • Waiting…

      Me too! I love the MT3GS except for it’s very small amount of room available for apps due to 2.1.

    • Waiting…

      Me too! I love the MT3GS except for it’s very small amount of room available for apps due to 2.1.

    • Mw

      New Year, New Phone…MT4G
      Froyo Ready, and Gingerbread Too!

    • L’Raine

      I’m still waiting also. Very frustrating to hear T-Mo make promises that they do not have control over, since the update is from manufacturer.

    • L’Raine

      I’m still waiting also. Very frustrating to hear T-Mo make promises that they do not have control over, since the update is from manufacturer.

    • L’Raine

      I’m still waiting also. Very frustrating to hear T-Mo make promises that they do not have control over, since the update is from manufacturer.

  • chriss

    Although TMo promised it last year, I’m still waiting on Froyo for my MT3GS.

  • That’s what happens when you don’t buy a device running Vanilla Android. Who needs the extra animations anyways? Unlocked devices, even paying the extra cost, is the way to go; and with the almost extinct Even More Plus plan… even better (please T-mobile, bring those plans back online. More options = More customers). T-Mobile should get more G2s and make new deals for Nexuses: That’s the only way to have more up-to-date devices!

  • NotaLawyer

    Class Action Lawsuit…anyone

    • Anonymous

      Good thing you aren’t a lawyer because you would lose a hell lot of cases

      • bmg314

        Actually, there is a class action suit being brought against T-mobile and Samsung by a member of XDA for the whole Vibrant/Vibrant 4G+/froyo thing. Its been picked up by a firm, and I expect you will be seeing others jump on board before too long.

  • I want froyo on my Defy please.

  • I want froyo on my Defy please.

  • I want froyo on my Defy please.

  • Anonymous

    No simple solution… Phone carriers should stop making promises they don’t intend to honor or can’t honor. In the 21 cent people buy phones for the full experience of owning the phone and what it can do for them personally and professional. Not just because the hardware is cute or the software is the next generation. I’m not spending my money for one or the other but both.

  • Anonymous

    These statistics are flawed and here is why. You have to account for the amount of devices they have. The Evo is the only phone with 2.2 on sprint as far as I know. Verizon’s Droids normally come with 2.2 android from the start so they don’t have to upgrade as much.

    They all don’t have the same amount of android devices that need upgrading so the percentages are going to be flawed

  • Anonymous

    These statistics are flawed and here is why. You have to account for the amount of devices they have. The Evo is the only phone with 2.2 on sprint as far as I know. Verizon’s Droids normally come with 2.2 android from the start so they don’t have to upgrade as much.

    They all don’t have the same amount of android devices that need upgrading so the percentages are going to be flawed

  • ADMJSON

    SWITCHING back to a iPHONE ANDROID plays to many games with their customer bought the galaxy s because i thoight it was going to have 2.2 F**K ANDROID

    • Anonymous

      Next time do some research about what you buy. Samsung’s business model doesn’t include updating software. They are predominantly a hardware company. If you want new software on a Samsung device you either have to root, or buy their new phone with that new software you want.

      Enjoy that iPhone though. Make sure you hold it right. ;)

    • Mw

      u bought a SAMSUNG…idiot

  • ADMJSON

    SWITCHING back to a iPHONE ANDROID plays to many games with their customer bought the galaxy s because i thoight it was going to have 2.2 F**K ANDROID

  • yyevo

    I have said it before, but Microsoft did it right. They locked the os so carriers and handset makers can’t eff with the system and delay updates. They also set stringent requirements for hardware.

    If Google had taken this approach with Android, we wouldn’t have this problem.

    And now release the MS hateboys!

    • HTOWN_FREAK

      MS SUCKS… OMG, My TP2 was the worst device to root/hack EVER!!! The Wing was much better… I want complete control over the device I OWN.

      • yyevo

        I was referring to WP7, not WM6.5.

      • yyevo

        I was referring to WP7, not WM6.5.

  • HTOWN_FREAK

    Hmmm… I’ve got 2.2… ON MY G1 :-)

    Stop the whining & learn how to root your devices!

    • Rnad

      This is insame homey. If you buy Vista you dont expect W7. Look, I have a Bold and am waiting for 6. Forget six, the are still behind on 5. You get what you pay for if you are lucky! Do your research and only go with a Gphone unless you are willing to hack and root.

      I have learned that from reading this posts. If I but the new LG it will be with eyes wide open knowing there will nevger be an update. I will also wait a few months and probably buy on Ebay.

      Or, if my IT deptatment lets me, I may go with W7. Then I can play games with myself. Oh yeah, Alright!

      • HTOWN_FREAK

        Exactly… Do you remember when you got what you bought??? and that was it??? I am sure they absolutely loved their device when they brought it home and unpacked it.

        Geesh!

      • stmilli

        I hate the comparison of “If you buy Vista you dont expect W7” when talking about Android updates. I don’t expect Windows 7, but I do expect incremental updates, eg Vista Service Pack 2 or Android 2.2/3.

    • Its not even about Root and the community. It’s more about the general population that buy these phones. I have a vibrant that is rooted and nearly on 2.3 already. I still greatly support the class action. Someone has to fight for the little guys. Root isn’t hard and putting on a ROM is a breeze, but so many people are so scared to even think about, let alone touch anything that is root.

    • Anonymous

      Really? The whole point is that nobody should have to root to get their software updates. Rooting voids the warranty, so how can you suggest that as a valid alternative to the manufacturer getting off their rears and pushing the OTA update?

  • Bob

    Say…Is it possible to get the froyo update for the htc magic instead of the mt3g which is the same phone but if there were a froyo for the magic only it would not contain any bloatware. No tmobile stuff. Just android 2.2 update for the phone and accessories only. Is this kind of thing possible? Is that what the cyanogen mods are?

  • beastly

    It seems that if people were promised an upgrade and never received it, they have a valid gripe. I have personally never seen anyone selling a device promise that it would be upgraded to another OS version. Did these promises really happen, or is this just another internet rumor? Anyone have any relevant links?

    • Anonymous

      After the Behold II reneging I specifically noted that Samsung said words to the affect, in advertising and on its site:

      “And when Android 2.2 comes out, the Vibrant will get the update.”

      I saved those ads and video.

      So it was a promise, but like I said in my other comment, they did not say WHEN. So they are off the hook for not providing it yet.

      As this winds its way through the court Samsung will file a motion to dismiss arguing the “when” issue. And a judge will most likely dismiss that part of the claim on that basis. If it’s a state court action Samsung counsel might file what’s called a demurrer since the promise as a matter of law fails (while Samsung promised the update, did not say when. “When” performance was promised (and not fulfilled) is an essential element of a breach of contract claim and courts usually won’t infer, supply or “fill in” the time for performance, unless it’s a commercial contract between businesses).

      But my understanding is that there are other causes of action for Samsung’s violation of California
      consumer protection law (Business and Professions Code Section 17200) that prohibits any for unfair business practices. And yes, that law has been challenged as vague because what the hell does “unfair” mean.

      The Supreme Court said “unfair” is whatever a judge decides it is.

      So Samsung could have a problem with that claim because if they did in fact hold up the promised update so to generate sales of the Vibrant Plus, a judge could declare that an unfair business practice.

      Funny thing is, a judge would simply order Samsung to issue the update, as a remedy. So the civil action is kind of a waste, albeit the lawsuit will probably wake up Samsung and motivate them to issue the update ASAP. And it will probably stop promising Android updates on future products. LOL.

      All this is speculation on my part since I don’t know the details of the lawsuit.

      • How I missed having these comments around from you Michael, if I didn’t think it would cause more trouble I’d just as well ask if I could post this to the blog!

    • Anonymous

      I USED to work for T-Mo, and I can tell you that our Samsung reps were, in fact, telling us that the device would receive the update to 2.2. I was being told that it would begin happening in August, 5 months ago…

      That being said, I did root my Vibrant and put virtually all of Team Whiskey’s FroYo ROMs on to the device. They worked perfectly, and made me really wonder what Samsung was waiting for.

  • beastly

    It seems that if people were promised an upgrade and never received it, they have a valid gripe. I have personally never seen anyone selling a device promise that it would be upgraded to another OS version. Did these promises really happen, or is this just another internet rumor? Anyone have any relevant links?

  • beastly

    It seems that if people were promised an upgrade and never received it, they have a valid gripe. I have personally never seen anyone selling a device promise that it would be upgraded to another OS version. Did these promises really happen, or is this just another internet rumor? Anyone have any relevant links?

  • Michael

    Finally an article from David that is not totally and angrily biased in favor of T-Mobile.

  • Eldesordenaopr69

    what is happening with the samsung vibrant updates to Android 2.2 that is why many of us have to go to the room to get the most that hurts so much to tmobile phone with android and takes a long with updates

  • Wqew5
  • LMFAO

    who cares what t-mobile needs to get great phones with better tech such as:
    http://www.engadget.com/2011/01/15/man-discovers-glasses-free-3d-tech-in-the-blink-of-an-eye-video/

  • What? First is customer service, yet third in Android updates? No way!

  • Cccheel

    Screw both T-Mobile and Samsung. Finally went over to XDA and rooted and flashed to Froyo. All I can say is wow. This phone is soooooo much better now with a custom ROM (Axura).

    Shame on Samsung for not pushing 2.2, and shame on T-Mobile for not backing up their customers and pressuring Samsnung on 2.2.This is why T-Mobile will always be in 4th place in the U.S.

    • Larry

      +1 for Axuara…Read a post yesterday about Samsung wanted Tmo to pay for the 2.2 update, etc. etc.

      Whatever the case is, the people suffering are the consumers. After reading that, I went over XDA and did the following:

      – OCLF (One Click Lag Fix)
      – Root phone
      – Titanium Backup
      – Flash Auxara
      – Titanium Restore

      Done!

    • Larry

      +1 for Axuara…Read a post yesterday about Samsung wanted Tmo to pay for the 2.2 update, etc. etc.

      Whatever the case is, the people suffering are the consumers. After reading that, I went over XDA and did the following:

      – OCLF (One Click Lag Fix)
      – Root phone
      – Titanium Backup
      – Flash Auxara
      – Titanium Restore

      Done!

  • Ret2r5
  • Tweak222

    Flashing roms on the vibrant is cake. That being said I’ve been on 2.2 for a while now and if Samsung does finally release 2.2 i will still likely stick with my rom. Samsung still hasn’t realeased 2.2 and devs already have gingerbread running on the Vibrant. By the time Samsung releases 2.2 the devs will probably already have a somewhat stable 2.3 running on Vibrant. Devs +1 Samsung 0

  • i’m gonna go ahead and defend tmo and say that the reason theres a low percentage is motorola and samsung not updating their phones which have skins (motoblur/touchwiz) but i’ll never get anything other than an HTC phone anyway

    • That’s not true. The international Galaxy S has had FroYo since November. The US carriers combined with Samsung are holding it back.

  • i’m gonna go ahead and defend tmo and say that the reason theres a low percentage is motorola and samsung not updating their phones which have skins (motoblur/touchwiz) but i’ll never get anything other than an HTC phone anyway

  • Larry

    This article really shouldn’t be grouped by carriers. Manufacturers control what gets on the phone and when.

  • Jdudds2

    Froyo sux on my Fender. Web page loads are slower, the phone as a whole is slower. Would rather dump the froyo n go back to the factory system. Glad my $500 phone is now sh_ttier than when I got it.