Tag Archives: Coolpad Belleza

FCC Reprimands a T-Mobile-Owned Subsidiary Over Lack of Assistance of Handicapped Customer


A T-Mobile-owned subsidiary was recently reprimanded by the Federal Communications Commission (FCC) over its treatment of a blind customer.  As reported by PhoneArena, Assurance Wireless, a blind customer requested for a new feature phone after his device died. Having been a subscriber for over 10 years, the company should have already been aware of the customer’s condition, which means he could not use a … [read full article]