Posts by Jordan

T-Mobile Loses Customer After Dangerous Google Maps Ad Appears While Driving

A driver says they’re abandoning Google Maps and will never consider T-Mobile as their carrier after a dangerous advertising incident on the road. The person was navigating through an intersection when a large pop-up suddenly appeared on their screen asking if they wanted to stop at a nearby T-Mobile store. According to PhoneArena, the driver described the moment as nearly causing an accident. The alert-style … [read full article]

T-Mobile Extends Payment Plans to 3 Years for Tablets and Smartwatches

T-Mobile has officially switched to 36-month payment plans for tablets and smartwatches, marking a significant shift in how customers finance these devices. The change went live this week, extending what were previously 24-month installment plans to three full years. According to PhoneArena, the carrier’s Equipment Installment Plans now spread device costs over 36 months instead of 24 for tablets and watches. While this means lower … [read full article]

T-Mobile Offers Nearly $2,000 in Free Apple Gear This Black Friday

T-Mobile is rolling out one of the most aggressive Black Friday promotions in wireless history, offering customers the chance to walk away with an iPhone 17 Pro, iPad, and Apple Watch SE 3 without paying a dime upfront. The carrier is calling it the “Ultimate Apple Bundle,” and it could save you close to $2,000 if you meet the requirements. According to T-Mobile’s official announcement, … [read full article]

T-Mobile Store Reps Will Now Ask to View Your Phone Screen During Transactions

T-Mobile is implementing a new policy that might catch customers off guard during their next store visit. Store representatives will now request permission to view customers’ phone screens remotely when handling upgrades, adding lines, making in-store orders, or setting up new accounts. According to PhoneArena, the screen sharing is limited to the T-Life app only, and employees won’t be able to see sensitive … [read full article]

T-Mobile to Stop Taking Customer Service Requests Through Apple Messages

If you’re a T-Mobile customer who likes reaching out to customer service through your iPhone’s Messages app, you’ll need to find a new way to get help starting in 2026. The carrier is pulling the plug on Apple Messages support for customer service on December 31. According to PhoneArena, T-Mobile customers have been able to handle account tasks right from their messaging app—things like changing plans, … [read full article]

T-Mobile Steps Up to Keep First Responders Connected at the Las Vegas Grand Prix

With over 300,000 fans expected to descend on the Las Vegas Grand Prix this weekend, T-Mobile is working behind the scenes to make sure police and emergency crews can communicate without a hitch. According to an announcement, the carrier has teamed up with federal, state, and local agencies to provide dedicated network support throughout race week. The centerpiece is T-Priority, a specialized … [read full article]

T-Mobile Goes All-In on Formula 1 with Expanded Multi-Year Deal

T-Mobile just locked in a bigger role in the world of Formula 1 racing. The carrier announced it’s extending its partnership with the Las Vegas Grand Prix for multiple years and expanding to become a regional 5G partner for Formula 1 overall. As announced earlier, the deal means T-Mobile will start bringing its 5G technology to the U.S. Grand Prix in Austin, Texas beginning in 2026. … [read full article]

T-Mobile Promises 15-Minute Carrier Switching Starting December 1

Switching wireless carriers has always been a chore, but T-Mobile is betting it can change that. The company just announced “Switching Made Easy,” a new initiative that promises to let customers jump ship from their current provider in about 15 minutes using the T-Life app. As announced by T-Mobile, the changes roll out on December 1 and include a new AI-powered tool called Easy Switch. It lets AT&T … [read full article]

T-Mobile Ends Fully Free Apple TV, Adds $3 Monthly Fee for Premium Plans

T-Mobile customers who’ve been enjoying free Apple TV as part of their phone plan are about to see that perk come with a price tag. According to The Mobile Report, the carrier will begin charging $3 per month for what was previously a completely free benefit starting January 1, 2026. The change affects customers on premium plans like Go5G Plus, Magenta Plus, Magenta … [read full article]