T-Mobile Is The “It” Wireless Carrier Right Now, But How Long Will It Last?

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A series of articles have come to my attention lately all of which capitalize on T-Mobile’s second quarter earnings and how the company’s fortune may finally be looking up. Credit can be attributed to a number of factors including T-Mobile’s outspoken CEO John Legere, the new Simple Choice rate plans, the release of the iPhone etc.

As Roger Etner from Fierce Wireless points out, the make-up of the wireless industry changed in the second quarter, at least on some small-scale. The nation’s “largest” regional carriers are now fully owned or in the process of being purchased by the nations largest carriers. Sprint is now owned by a foreign body in SoftBank, as are T-Mobile and TracFone. This foreign money is coming into the US wireless market and foreign expect a positive return. Only US Cellular stands alone as the largest regional carrier and even then, how long can they stay independent? As for T-Mobile, Etner echoes the thoughts of many industry watchers:

As T-Mobile has impressively shown this quarter, the industry presents opportunities to gain market share even by companies that have been on a path to implosion. As for T-Mobile’s CEO, one Reuters article points out the thoughts that are also being echoed around the industry…being outspoken is working.

CEOs are normally very reserved, but Legere is out there bragging about T-Mobile USA’s performance and bashing his competitors – and it’s working,” said one credit strategist. “He’s really backing it up with a very impressive turnaround.”

Legere isn’t shy about what’s working either:

“By fixing the things that drive them mad, like contracts and upgrades, and freeing them from the two-year sentences imposed on them by our competitors, they are choosing the new T-Mobile in unprecedented numbers,” said Legere in a press release.

Time will tell if T-Mobile can stay an industry darling after years of being written off as an underdog that was simply floundering against the likes of AT&T, Verizon and even Sprint. Now, industry watchers and tech pundits alike are looking at T-Mobile with new eyes and we’re just hopeful that the halo over Bellevue will last for a very long time.

FierceWireless; Reuters

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  • Erik Knudsen

    Until people realize how terrible GSM is inside most buildings

    • Robert Dunn

      The cell phone technology has nothing to do with reception quality, but rather the frequency used (AT&T uses GSM as well and their in-building coverage is better due to their use of 850mhz)

      • Erik Knudsen

        I’ve always been under the impression that one is the reason for the other. GSM only operates at certain frequencies, frequencies that are terrible with building penetration.

        • Paul M

          Not correct, gsm can work on multiple frequencies. As Robert said though its the frequency that is being used that makes the difference. If and when tmobile gets lower frequencies then the indoor and outdoor coverage will greatly improve, compare it to FM and AM radio. Verizon, AT&T and most of US Cellular have the lower frequencies. Tmobile,sprint,cricket and other smaller ones like metro use the higher bands.

        • Manny

          I love this website, not only do the articles rock. But then I learn so much in the comments, too. (Minus the atrocious and ignorant ones that burn anything they see.)

        • Marcelo_L

          Good for you Manny. Welcome.

        • Erik Knudsen

          I agree Manny. I thought I knew something, turns out I only knew half the story. Knowledgeable people around here.

        • TechHog

          Nope. The only issue is that T-Mobile uses high frequencies.

        • Erik Knudsen

          Fair enough, T-Mobile uses the frequencies that are terrible for building penetration.

        • Marcelo_L

          This is true. I can’t believe having 3 bars of LTE, and within 15 feet of entering a Nordstroms in a mall, going to practically no signal of any kind, until I walk towards the door.

          I’ve always been critical of that with TMobile, and definitely continues to be one of their achilles heel.

        • Dakota

          I never understand the bars of service. I can have all 4 bars on 4G and get a much slower speed test than 2 bars on 3G

        • Marcelo_L

          Bars are equivalent to the number of decibels gain you have on the source of the signal. The more bars the better the gain on the signal ( i.e. lower signal to noise ratio ).

          The question not just signal strength, but what frequency that signal is on. As others have stated, 850 Mhz is better for building penetration. Obviously that should be mitigated by higher power transceivers, but then again, there are such things are environmental concerns. Make ANY signal too powerful, and chances are “something” will get screwy.

    • Jessicad

      Obviously u never had att, att gsm works just as good as Verizon cdma because att uses 850 mhz and 700 mhz for lte the lower the band the better they work in buildings.

      • Erik Knudsen

        That makes sense. Many people have pointed out that it’s the frequencies used by TMobile that are terrible for being inside buildings.

      • Zacamandapio

        But also the least reach.

        1900 is great for rural which Tmobile doesn’t have.

        850 is great for buildings which Tmobile doesn’t have.

      • Erik Knudsen

        That’s true, I’ve only had TMobile. So my comment was meant for them. I was unaware of the different spectrum the two companies use.

    • Garo.j

      I get awsome reception in my
      Office and my house.

      • Erik Knudsen

        You appear to be the exception. It’s definitely not the case where I work/near where I work.

  • Name

    GSM call quality blow away CDMA, has for years…

  • 21stNow

    It will last until January, when the first JUMP trade-ins happen. You know that there are going to be some people who try to trade-in a busted phone, get mad that they have to pay the insurance deductible, then go straight to the blogs to complain about it.

    On the other side of this, the big two aren’t going to let their positions be threatened easily. They will come up with something real in less than a year to quell this excitement about another carrier. This something won’t necessarily be good for the consumer, but it will be better than Next and Edge.

  • besweeet

    As much as I want them to be super successful, unless they fix their MASSIVE areas of EDGE/GPRS-only data, they won’t be “it” for too long. Phase 3, maybe?

    • Dakota

      Yep, if they can do that and really produce a great viral social media campaign to PROVE this, a lot more people would consider them. Thats the main reason a lot of people, especially those who travel a lot, dont even give Tmobile a second look. (the simple choice pricing is still a bit confusing to people, and removing the iPHone 5 from the 0 down isnt smart either, especially with a 5S a few weeks away)

      • besweeet

        Removing the $0-down iPhone 5 deal makes sense, no? They don’t want people buying an iPhone 5 knowing a 5S will come soon, making them regret their purchase. That’s my theory.

    • Alex Zapata

      Hmmmm, maybe a parody of those old Verizon “can you hear me now?” commercials?

  • Annie Nomynous

    T-Mobile US is up for sale. Take a look at John Legere’s past positions. He has taken a poorly performing company, and brought them to the top of their fields. Then the company is sold. He has done this time and again. His corporate life is an open book.

    • Whiskers

      So long as they stay away from Dish network , that would be the worse nightmare waiting to happen.

      • Dakota

        Ive never heard a single good thing about Dish. I live in a big condo complex and anyone who has satellite has Directv. Now theyre not perfect either. They just increased my rate by a couple of dollars and then removed several channels. Yet I stil lhave to subsidize other customers’ ESPN which I never ever ever have watched

        • ClausWillSeeYouNow

          Dish is better. I had DirecTV for years but I’m glad I switched. Nothing beats the Hopper; sorry, Genie.

          Plus, I’m saving a bunch too.

      • ClausWillSeeYouNow

        Bullcrap. Dish would be great for T-Mobile. Stop promulgating worthless nonsense. I’m a customer of T-Mo and Dish; I love both.

        They’re both provocateurs of their respective industries.

        • Whiskers

          So your a customer of Dish , my wife worked for Dish and knows the inside real deal. It’s all about the most profits they can make first while screwing their own employees out of selling bonuses, then once they have you the customer on their two year contract it’s bend over time.

          If Dish buys T-Mobile you can kiss all the uncarrier low rate plans and unlimited data plans goodbye . You will only get a great cell deal if you bundle it in with their other service.
          It will be a huge cluster f*ck just like AT&T is…

        • patrick

          do you really think it’s any different on tmobiles end..big supride companies are in business to make money

        • vrm

          satellite TV is day before yesterday’s news. Most states are building out broadband access to all their citizens. More services will be offered over broadband in the future.

          Basically, dish has no game; even today, they are bleeding customers.

        • zeth006

          I think of them as the Vivendi and TMO as Blizzard. It would be a bad combo for Dish to buy out TMO, especially with TMO having recently found its groove. I’m sure a cash infusion would be nice, but I’m skeptical a buyout of TMO would bring them benefits.

    • vrm

      at & t, verizon are out of the question ( no fed approval likely), sprint/softbank are too busy fixing sprint.

      Only a foreign buyer is likely, if it is a telco- wait a minute, tmobile is ALREADY owned by a foreign telco !

      I don’t think that anyone who is NOT a telco wants to touch something like tmobile today. It is not likely to have a high rate of return. Even for verizon and at & t, margins keep falling daily.

      • jej

        Att and vzw have record margins of nearly 50%.

        • Jethro

          Yes but your missing the point. AT&T and Verizon are not just “CELLULAR” companies. They house many other products. They are huge because of what they do on the otherside of things like TV, and Internet… Cellular is the smallest part of their revenue. T-Mobile only has Cell phones to stand on, they dont sell home internet, or tv. If they had that then they might have the $$$ Verizon and AT&T have.

  • Jessicad

    Well as of 2 days ago my xperia z and my mans galaxy s4 started displaying LTE in our house in east la.. Before we would get full bars of hspa in our house which was totally fine we got 5-8 mbps dwn, 1 up. Since we got lte in our house 2 days ago we now get 1-2 bars of lte signal at first I was dam it what the hell only 2 bars of lte were before I would get full bars on hspa.. But once I did the first speed test I saw the difference 18-24 dwn, 7-9 up those 2 bars of Lte work MUCH better than full bars of hspa so far im happy still to these day I now get lte everywhere in my house.

  • vrm

    lot of trolls posting here. I have seen posts that claim-
    “paid off my tmobile phone and went to verizon” – REALLY ??!!

    At least say
    you went to at & t and it will make some sense. Your tmobile phone
    is worthless on verizon- you will not even get voice.

    • iTried

      Paying off your phone is the equivalent of saying you paid your ETF now. So they are essentially saying “I paid my ETF and went to Verizon.”.

      • knowledgebomb

        Somewhat true …however you can’t sell an ETF on Craigslist.

        • Jethro

          If one could sell themselves they could possibly sell ETF as well.. Hell.. anything is possible these days

        • kalel33

          You could sell the phone that you still had. ETF or paying off the phone, either way you’re out of some money.

    • Dakota

      They didnt say theyre using their Tmobile phone on Verizon. Theyre saying they paid off their Tmobile phone – They could have easily sold them.

    • Tina

      I paid off my t-mobile phone to Sell it. I bought a Verizon phone to work with their service. Didn’t know u had to individualize the steps.

      • vrm

        my Q is, WHY bother mentioning the phone ? It is not like anyone here KNOWS what phones you have or CARES what you do with them ? Maybe overcompensation ?!

        • Tina

          I didn’t say what type of phone…. Anywhere in my post. Can you read my man? The only thing I might be over compensating for is your lack of intelligence.

  • weezy34

    While he is patting himself on the back, could we at least hear what new mobiles are going to keep tmo on the upswing? Or do I have to go into a AT&T or Sprint store this Friday to see the Samsung Mega?

    • John Doe

      lol Sprint…

    • Mathew Colburn

      Haha the Mega? You wanna go see a massive mid-range phone? If you wanna big phone just wait for the beast of the Note 3. The Mega is a joke.

  • tmobile

    I have no bars tmobile has the worst coverage they r so awful its redic

    • gentleman559

      You must live in the boonies.

      • Tmobile

        no i live in a city of 500.000 people tmobile doenst work in about 7- percent of the city

        • Tmobile

          im a postopaid customer of 4 years

    • Jethro

      You must have prepaid service. Get a life and get normal service unless your one of these complainers that have a $200 deposit and thats why your on prepaid. Its a known fact that prepaid customers do not get service on the regular service towers. Go into your nearest t-mobile store and ask them to check your plan vs the coverage your getting. I bet one of them do not match up.. I bet its on your side of being cheap so your getting cheap coverage. Just a though. I was in a store the other day and learned of this phenomenon. I had prepaid, and had crappy service. I switched over to no contract service, and I instantly got better network. I live in an area that is rural and its not really the strongest coverage. However if dont pay, you dont play.. Stop being cheap and upgrade your plan.. Its no contract, “TRY IT”

      • kalel33

        Sad, you’re admonishing someone for paying less for cheap coverage but that’s even what post paid is…..cheap rates for poor coverage. I could say the same thing to you having T-mobile post paid, “I bet it’s your side of being so you’re getting cheap coverage”. I’m cheap and that’s why I deal with T-mobile’s coverage. Verizon ever lets LTE phones get on their prepaid then I’ll no longer be a T-mobile customer.

  • dreamboy

    B4 I get a bunch of hate comments, I’m not complaining. Does anyone have an estimate on how much it would cost for t-mobile to do the following?
    ·buy 600-800 mhz spectrum for better building penetration
    ·upgrade EDGE/GPRS towers to hspa and/or LTE
    ·install micro cells inside large highrises for reception inside
    ·upgrade metro areas to 20+20 lte and lte advanced
    I know Im only dreaming…..

    • Bronze 6

      1) that would be at a MINIMUM of 2B to cover 99% of the nation (total cost of licences)
      2) To HSPA would be about 7-8B for their entire network + the backhaul neededfor HSPA (so the total upgrade cost woyuld be in the ballpark of 7-8B.
      3) Ridicously expensive for the benefit.
      4) Planned to happen in their LTE rollout in 2015. (90% of the top 25 markets)

    • TMOguy

      The 600 mhz would be great but we have the spectrum we need now for all the towers. The problem is it costs about $150,000 per tower to go from 2G all the way to LTE, that’s basically a complete new tower build (new antenna, new BSC, and new backhaul – which is everything!).

      I don’t have a tower count.. But you could do the math if someone does. Probably about 20,000 towers times $150,000 = $3 billion. That actually seems low..

  • http://about.me/daylondeon Deacon

    they’re doing really well so far but lately with the introduction of color choices etc (HTC One in different colors, S4 in different colors, Moto X customization) .. they need to step up on keeping the variety on par with the other carriers.

    • Chris

      WTH? Variety on par? T-Mobile has better variety compared to some others lol

  • Don Kim

    T-Mobile is the ‘it’ carrier for those who get covered by T-Mobile.
    The bold moves by removing contracts, JUMP, launching Apple products are great,
    but in the end it will be about coverage.
    They can leapfrog Sprint since their network is crap.
    But jumping AT&T or Verizon is impossbie unless T-Mobile dramatically improves their coverage down the road, which is highly unlikely.

    • Chris

      How is it unlikely? It seems to me that the other 3 larger carriers are TRYING to follow in T-Mos footsteps now and when you are larger and “better” it say’s a shitload when you are trying to implement the smaller carriers moves as your own.. T-Mobile is on a roll and I do not see them losing steam I believe they will work on their coverage.

      • zeth006

        They haven’t really increased coverage unless you count the Metro acquisition. From what was said by a TMO engineer in a reddit AMA entry, their 4G upgrades have been focused only in existing TMO areas.

      • Don Kim

        Improviing coverage is not an easy task which requires ridiculous amount of money.
        Don’t get me wrong. I’m a T-Mo guy all the way, but to play catch up to AT&T and Verizon, it’s going to take more than the Uncarrier approach and their current LTE roll-out.

        • http://mobilechaos.net/ Concept

          I don’t think they will ever catch AT&T or VZW. They have too much of a lead to sit back and watch T-Mo go from 40mil to over 100mil subscribers and not do anything about it. Eventually the LTE roll out for VZW and AT&T will cover most of the country and they won’t have to put as much money into covering new markets. This is when they can use the money they are stockpiling right now to reduces costs and also do some of the things T-Mo is doing. Imagine in two years being able to reduces costs, claim you cover 90% of the country with LTE and still be able to roll out to markets with less than 50,000 people. In the meantime, T-Mo is still 30-40mil subscribers behind and only reaching 60-70% of the country with LTE.

          Basically, I see T-Mo and Sprint swapping roles and it still being VZW and AT&T with over 100mil subscribers and T-Mo settling into 3rd with 75mil subscribers.

    • Jason Crumbley

      I get those text surveys from T-Mobile from time to time. Whenever I rate something negatively, they always call be back to try to fix it. The last time I rated their coverage a 1, because it basically is, outside of metro areas. They tried to tell me that using certain apps will negate the need for data coverage. While that may be possible in some instances, it is inconvenient. I’m tired of going places and being dropped to edge, or worse, while everyone else has 3/4G. T-Mobile’s plans and prices will only placate customers for so long before they get tired of an inferior network footprint.

      • Jethro

        I dont know what phone your using. I can tell you that the network broadcasts out the same signal to everyone. If you do not upgrade your phone to something that picks up the 4G LTE then your going to get 2g/3G most of the time. If your on a older phone, expect the less signal. You may have a GS4 but I can tell you this. I know people who have Verizon and they say that they do not get good signal in many areas, they have used AT&T and they said the same thing. The walked into a T-Mobile store and got T-Mobile service and they get 4G/LTE. So your story, is your story, but its not everyone’s story. If its not working for you, change, however it seems that your still with T-Mobile so stop the bitching

        • Jason Crumbley

          I have a Galaxy Note II. I’m not stupid, but thanks for trying to talk to me like I am. All you have to do is look at the coverage maps to see that I am right. I have the right to say whatever I please. If you don’t like it, you don’t have to read it and can take your ignorant, troll ass somewhere else.

    • http://mobilechaos.net/ Concept

      They probably won’t ever surpass AT&T or VZW. Those two companies have more than double the subscribers T-Mo has. If they were able to leap frog the top two companies, it would be like BlackBerry becoming a major factor in the mobile market again. I mean it could happen but it isn’t likely. I think T-Mo will surpass Sprint and settle as a solid #3 carrier. All the wile they’ll still be able to market themselves as the economical choice.

  • Verizonthunder

    I want to switch to T-Mobile but the lack of information to tower upgrade’s is less transparent now on T-Mobile’s website. The CEO is doing good with some PR but still missing the key problem… Just upgrade your tower’s from Edge to LTE after your major key area’s upgraded and you will get plenty of new customer’s including myself who would switch. You offer a great price point on plan’s that no other carrier offers and Wifi calling feature is nice just fix your tower’s.

    • Tina

      I think once t-mobile gets in the same arena as far as coverage as Verizon and att, the prices will go up. No way they could afford to stay in business if they had to put up as many towers. It will be a while before they get there, but when they so it will be bye bye uncarrier.

      • Verizonthunder

        You did not even try to read my post. I was talking about their current tower’s from EDGE to LTE. T-Mobile need’s to step it up as they have multiple threat’s that will put a dent in their recovery. Virgin Mobile, Boost Mobile, and a Real threat AIO Wireless which use’s all of At&t’s tower’s including LTE and is adding new market’s… it’s only a matter of time. So it’s a constant and real problem that T-Mobile cannot ignore.

        • Alex Zapata

          From what I understand, the new equipment they’re using is tri-mode GSM/WCDMA/LTE. This should actually make it very easy to expand high speed coverage while retaining legacy support. I’m almost certain that they have the spectrum, but they’re only thinking about ROI from a rather narrow perspective. I would love it if they just upgraded half of their towers to the new equipment because dropping down to edge is unbearable.

        • TMOguy

          All of the new towers are actually quad-radios.
          Radio 1 – 2G/GSM on 1900 (PCS) (legacy 2G)
          Radio 2 – UMTS on 1700/2100 (AWS) (transmitting on two different freqs – to make HSPA-Dual channel or 42mb speed)
          Radio 3 – UMTS on 1900 (PCS) (this what makes your old iPhone work)
          Radio 4 – LTE on 1700/2100 (AWS)

          For a three sector site, you actually have 15 separete cell id’s per site (5 per sector), which is an insane amount of radio transmission.

          All of the 2G towers only have radio #1 above, and that’s it.. To upgrade those is practically like building a brand new site. Cost is about $150,000 per site.

        • Alex Zapata

          They’re considered tri mode because they are using three separate network technologies.Eventhough they’re using WCDMA over AWS-4 and PCS it’s still considered one network technology at varying frequencies. Or so a Nokia Siemens ( now NSN) engineer told me. Still, the multi mode equipment makes it easier to upgrade.

        • http://mobilechaos.net/ Concept

          T-Mo just purchase MetroPCS and started introducing LTE this year. They have been making strides to make their network better. People have to understand that T-Mo wasn’t a major player before because they simple didn’t have the money to jump right to LTE or buy a bunch of MVNOs like everyone else. They were on the same level as Sprint and merely trying to survive by being the economical carrier. If you look at Sprint and T-Mo being equal just 2 years ago (I know Sprint had about 20mil more subscribers), T-Mo’s transition to 4G even if it was HSPA+ 42Mbps for the first year has been better, smoother while remaining the more economical choice. Give T-Mo another 2 years and they will be nipping at the heels of AT&T and well past Sprint.

        • Spanky

          AT&T’s subscriber base is about three times that of T-Mobile. It’ll take T-Mobile a lot longer than 2 years to get anywhere near that number.

        • Bryce

          They need to change their brand to T-Metro because that is the only place, I have ever seen people get usable signal on their network. The Metro-PCS deal was basically to acquire spectrum. The customers were a bonus. They still need another 10 million to catch up to Sprint and I believe momentum will slow down. Only the larger carriers are able to sustain growth in millions because they are so large in the first place. Sprint has seen the last of it’s hard days and is in for a turn around in Q4 2013 and all of 2014.

      • jimmiekain

        The problem isn’t necessarily the amount of towers. The real reason VZW and ATT have much better coverage than TMO is that VZW uses the 700mhz spectrum while ATT uses 850mhz and TMO has nothing under 1ghz. TMO is using 1700, 1900 and 2100mhz. For those who dont understand the main thing you need to understand is that lower numbers offer better building penetration and the signal travels further.

        So TMO could have the same or even more towers than other carriers but as long as they are above 1000 they are always gonna have serious issues indoors.

        Anyone remember sprints first 4g? Wimax??? that was on 2600mhz (aka 2.6hgz) thats why indoors it was terrible.

        The reason you will usually get edge is because edge repeaters are all over the place.

        • Bryce

          The real reason is partially spectrum, but more so site density. T-Mobile has a problem with site spacing. Then tend to space for lower band spectrum like PCS, while they are on AWS. Sprint spaces for PCS and even higher in some markets such as NYC. As a result people often drop their signal indoors on T-Mobile.

          At least Sprint has confirmed they are going to do a nationwide buildout of 2600Mhz LTE. They confirmed that they’ll be making the network more dense by collocating Clear and Sprint sites, and where there needs to be more towers, they’ll put them.

          The only way for T-Mobile to do this is to raise prices above what they currently offer, because there is no way they could finance a buildout similar to Sprint’s current buildout. I’d say start getting fiber now to ease the transition or they’ll be stuck in a NV like predicament where they would have to wait on fiber at so many sites and cause delays.

  • RonJeezy

    Answer to headline: Until people figure out unless you’re in or near a major city (sometimes even then) you float on “Edge” more often than not.

  • Bryce

    I agree with many that T-Mobile needs to get their coverage up, or else they’ll lose a bunch of those new customers when they realize that as soon as they leave their hometown, they’ll see a E on their phone for EDGE, or even worse a G for GPRS.

    Sprint’s rural coverage is adequate and Verizon’s is amazing.

    T-Mobile should at least strike up roaming deals. Sprint with roaming covers a larger area than Verizon’s entire native network.

    2014 will be a turn around year for Sprint much like this year has been for T-mobile.

    • al

      sorry bro sprint is a sorry network! not even softbank will save them, there service is horrible! by the time they finish LTE through out the country Verizon,AT&T and T mobile will be on 5G! its almost 2014 and sprint has many many areas still on 3G!

      • Bryce

        And you believe that once Deutsche Telekom leaves T-Mobile will be self sustaining? For one, they’ll lose a ton of funding, then they’ll lose the T-Mobile brand. They’ll have to be picked up by another company sooner or later and Sprint is the only one capable. Them or Dish!

        BTW, Sprint’s LTE footprint is nearing AT&T’s and is larger than T-Mobile’s.

        http://sensorly.com/map/4G/US/USA/Sprint/lte_310sprint

    • Sectime

      Both Sprint and Tmobile roaming policy is a joke. Do a few speed tests and your done for the month.

      • Bryce

        Sprint depending on your plan has 300MB or 100MB of free roaming. Besides, if you are on either chances are you are within native service so your point is out the window.

        #2 Do a few speed tests on Verizon or AT&T and you’re done for the month.

        • Sectime

          You can’t be serious, or maybe you are then wow. Look at both carriers native non roaming networks. Depending on how you use your phone 100 or 300 mg is nothing. Couple of hours streaming Google music.

        • Bryce

          The point of purchasing a carrier is chosing what is best for you. If you live in a rural area, you obviously don’t chose Sprint or T-Mobile because they have roaming restrictions. They reserve the right to terminate your contract if you go over that limit by too much and you cannot sue as it is written in the T&C of your contract. A couple hours of streaming a single song on Google music is just about 1MB so 100MB or 300MB is just enough for anyone the way I see it.

        • Sectime
        • Bryce

          Alright, I said cool.

        • Sectime

          Dude just stop
          Android Central tested and found high quality setting is about 3 meg per minute, low setting about 1.5 meg. Do you even have Tmobile service? If not, why are you posting here? I do, switched from Verizon and I am very happy.

        • Bryce

          This was pre-update. They already made a fix for the app to make it use less data. Outdated source!

        • Sectime

          Actually no, it was tested after June update. As I said just stop, and enjoy your Sprint service, troll away I’m done.

        • Bryce

          Ther have been multiple updates and each has helped in one way or another. I am not doing this for the purpose of trolling but rather to prove a point which don’t seem to want to understand.

          Anyway, facts can be inconvenient to haters and you can be done, but your Verizon and AT&T elitist ways, are the ways of the past and will soon lose as people opt for unlimited, and the smaller carriers begin completing acquisitions to grow again.

        • Sectime

          Thanks for laugh, guess you missed my line about having switched from Verizon to Tmobile. Too funny, thanks again, Power to the people!! Elitist ways stop it your killing me

        • Bryce

          Cool

        • TylerCameron

          A song is 8-10mb…

        • Bryce

          Since when? MP3 files are not that large.

        • TylerCameron

          For a song to be 1MB, the bitrate would have to be about 32kbps. For reference, a song sounds AWFUL at anything lower than 128kbps. But Google Play Music does high quality 320kbps mp3. Making an average song 6-10MB depending on length.

  • abrahavt

    Forget rural areas. I live in a suburb of Cleveland and get zero signal around my house. Would have switched to TMobile long ago if they had better coverage. They also need to upgrade their showrooms. The one showroom in our area has phones affixed to a wall and you cannot handle or operate the phones. How they expect people buy a phone by looking at a display model stuck to the wall is beyond me.

  • al

    I love that T mobile is doing all this, they really are trying to save people money which i can appericate! T mobile is a great network but i agree with many of you that they do need to keep improving there coverage which they are doing. many of you forget that Verizon and AT&T have more customers which means more money! thats how they got such a big advantage over sprint and T mobile, if T mobile had the money that AT&T and Verizon had theyt would have alot better coverage. I know many people who have T mobile and they love there unlimted LTE, yes in some areas they drop down to 4G but theres noting wrong with 4G there is no more edge in my area so thats also a plus, and they told me that they dont get dropped calls. honestly i have verizon but i plan on switching to T mobile i can deal with the slow data here and there i also have wifi and i can deal with dropped calls here and there as well, i am just really tired of paying verizon so much money! yes they have a great network but i know all of you here can agree that Verizon and AT&T are greedy!!! thats why i respect what T mobile is trying to do and its going to work they just need time…

  • vinnyjr

    The iPhone brought many new customers to T-Mobile but their great Network and super fast data speeds with their great plans have kept them. T-Mobile use to have a bad rap with their Network and no one wanted to give them a try. As I tell anyone with T-Mobile coverage, give them a try, stay for at least one month and guaranteed you will never leave. I have all the Carriers surrounding my area and all give their supposed best Coverage, of all the Carriers T-Mobile has the most reliable, fastest data speeds and the best plans. What else is their to tell. T-Mobile is on their way to take over 3rd place very soon. After 3rd who knows maybe 2nd.
    Thank You T-Mobile.

  • http://www.facebook.com/unfazedrebel Jé Be (Here but Gone)

    Sprints red HTC one is h a wt !

  • RJ

    Tmobile has made some improvements over the past couple years but if they want to take on the Att and verizon they have a long way to go. I just came back from a road trip from myrtle beach to Ohio and upstate new york. I spent most of my time on two major highways I-77 and I-90.Unless your near the city your on edge or even g. Now forget about the mountains in West Virgina its att county only lol. My friends phone which was on Verizon didn’t work either in West Virgina but outside of that my phone said 2g in the rural areas sometimes even g. I understand that you cant get coverage everywhere but if verizon and att can do it so can tmobile. I mean even when i was in Cleveland and Canton Ohio my phone said 2g. I mean I hardly travel away from cities which is fine but tmobile needs to get at least the major highways covered in something other than 2g or g. My phone was dropping signal in and out on most of i90 in upstate new york. I like what Tmobile doing now but theses jabs at and Att and Verizon has got to go.If you build it they will come, I know its so old and cliche but its the truth. Legere needs to take his phone on a cross country road trip he can start in Seattle on I-90 and follow it all the way east to Boston logan airport and i guarantee 75-80% of that road trip a galaxy s4 would say 2g or g have trouble holding a call and doing gps. Tmobile you want the customers of verizon and att start getting faster and more reliable coverage on major interstates that runs all over the country.

  • KoseKid

    I think it’s funny how all these post’s keep talking about the spectrum, and reception T-Mobile is currently offering when this post is about T-Mobile being the “it carrier”. Right now, T-Mobile is the Hot new thing, and people are flocking to the stores to be a part of the “it” crowd. Just like the Iphone 5 dominating sales over most phones (despite its rather lacking specs). Just like teenage girls stampeding towards Justin Beiber, regardless of his inability to sing. Whether T-Mobile has better reception/spectrum/coverage is irrelevant. They are differentiating themselves from the rest of the market; now children listen up because this is important: DIFFERENTIATION IS THE KEY TO SUCCESS! John Legere has figured this out, and T-Mobile is doing well under his rein. The other stuff will become important in the future but just like AT&T, and Verizon; with great success comes great gains monetarily. T-Mobile is making smart choices with their capital right now, and I think it would stand to say this won’t change.

  • Sectime

    Same tired argument about Tmobile coverage. Debacle? Too funny!

  • Marcelo_L

    What a joke. Ok, so some places do have EDGE ( or worse ), but seriously, the vast majority of the country IS in the urban areas. Do I REALLY care about LTE when I’m Yosemite National Forest (like in that stupid Verizon commercial) ? Get real. If that were my kid ( or my father ), I’d be like….”Are you kidding me ?”.

    As long as you can make a call when you in a VERY remote place, that’s what matters most. If you need data in Death Valley, ok, maybe Verizon is the carrier for you. But then you have to ask yourself, why am I staying in Death Valley ? Get real.

  • Stop with BS Excuses

    Serious question. How many people that live in a big city or area with 4G/LTE travel to other areas often? As opposed to the people who live in a area with 4G/LTE and don’t really travel much, if at all?

    Look, it’s pretty simple. If you travel a lot to places that are far from the city limits, tmobile may not be for you. I certainly wouldn’t suggest them. But, if you mostly live in, and travel to other cities and you still get good service with tmobile, why not try them out and save a few bucks a month?

    Isn’t that the same for any service? As long as it works where you need it to, what’s the problem? And as long as I can at least make a call when I’m in the EDGE only areas, , which is almost never mind you, I’m happy.

    Get what works for you where you need it. Don’t buy something because one guy says he gets no service when he’s in Alaska and you have no plans what so ever to go to Alaska.

  • Tina

    Very true, I came back to t-mobile this past April. Can’t beat the low cost, but not having service indoors 8 hours a day and wife doesn’t extend into my office was the deal breaker. Promptly paid off my HTC one and went back to Verizon. Too bad, I really had hoped t-mobile had improved their service from when I initially left after being with them for 10 years. In the past 4 months I never received dozens of calls and texts even when it showed full bars and my husband thought I was ignoring him lol. No matter how cheap the service is I can’t afford unreliability. That is what really needs to be changed. Low frequency towers for better wall penetration and more coverage for those awful dead zones.

  • JaswinderSinghJammu

    Well most people in the US stay close to home and if their city has LTE and they happy with it, what’s wrong with that? Not everyone is traveling like you. I use to travel and had verizon or whatever works better or carried 2 phones, work and personal one. I don’t need LTE every where in go so stop trolling. This is a T Mobile website why are you even worried about T Mobile if you have something better?

  • Dakota

    The average consumer, outside from the Tmobile cheerleaders, dont care about the CEO and dont watch his speeches or tweets. THey want good phones, good coverage and cheap prices. And Tmobile still hasnt changed their brand perception among the masses. Their commercials in the last 6 months with Frankenstein and people living in shoes have done nothing to improve that image when other carriers air ads that directly compare their networks and plans to their competitors

  • ClausWillSeeYouNow

    Please. Leave. If you don’t like T-Mo, you don’t have to stay.

  • Ĵϵṟϵṃψ Ψαñ

    I honestly was considering getting a AT&T MVNO such as air voice or h2o for traveling to remote areas. It cost about $30 a year as back up, not bad at all.

  • Dakota

    A lot of people travel, especially business people. But even many ‘urban’ areas have large suburbs or ex suburbs that people travel to and coverage can be extremely spotty. In Atlanta, I get everything from .05 mbps to the sometimes high 10…but the average is 2-3 while friends on ATT average 25-30 and Vz/ATT often has coverage when Tmobile is dead when it comes to calls and data. But its also a general perception…People hear coverage is poor and then rather go to another carrier unless they are super price conscious …and why TMobile often got the perception that they were for the poor

  • Ĵϵṟϵṃψ Ψαñ

    I don’t agree. There may be situations you need data in those areas. Once you are in that situation, you see huge reason to abandon TMobile.

  • JaswinderSinghJammu

    Exactly…Thank you.

  • Eric

    Sorry, but disagree. There are PLENTY of times being in NOT remote locations where I will have EDGE and my friends with VZW or ATT have LTE and it takes me forever to look something up, so I tell them to do it instead. It could be in a bar, or in a still highly populated suburb. And even when traveling, I would like to be able to look something up when I need to and not wait until I’m in a city again. If I live in a city and that’s where I get the best service, chances are I also have wifi available pretty close by most of the time. So I guess I just don’t ever need to use my data? I’ve been with TMO for over ten years, and I probably support them just as much as you which is why I’m still with them. But your argument doesn’t justify me paying for a data service and not being able to use it when I need to.

  • vrm

    lot of trolls like you posting here. I have seen similar posts before- paid off my tmobile phone and went to verizon – REALLY ??!! At least say you went to at & t and it will make some sense. Your tmobile phone is worthless on verizon- you will not even get voice.

  • iTried

    You sound like an idiot.

  • Dakota

    It takes one emergency but the worst is when youre in a group and go somewhere and youre the only one with no coverage

  • Marcelo_L

    Uh…did I NOT account for that in my response? I believe I did.
    If you find yourself FREQUENTLY there, then sure, by all means, look for another alternative. It’s not like 10 million people are suddenly going to find themselves for extended periods of time in the middle of nowhere without YouTube ( or G_d forbid, Facebook ), and think the world is ending.

    C’mon, get real.

  • Stop with BS Excuses

    Again, as I mentioned, if you travel often, I wouldn’t recommend tmobile. Especially if you travel to these urban areas that everyone likes to keep mentioning.

    But for those who don’t travel often and who aren’t business people who travel, and tmobile works fine for where they need it, that’s who I would recommend tmobile to.

    Why keep bringing up scenarios of tmobile not working in the boonies and in the suburbs of Nashville? If those are places where you need good service and tmo doesn’t have good service there, don’t get tmobile. If you are a city dweller and rarely travel, and hardly ever travel outside of big then try tmo. Get what works for you where you need it.

  • GinaDee

    Exactly. It’s not just people who “travel,” far. It’s people who travel 10 minutes from their office to the sub-burbs. It’s not cool having to put up with 2G nowadays. I would excuse it in 2009 but not anymore.

    As crappy as Sprint’s 3G speeds are today at least Sprint launched 3G across their network and they did it all using a high frequency PCS network. There is no more excuses for T-Mobile’s crappy 2G network nowadays.

    You got to build the network and then they will come. Not wait for them to come then build the network. It’s a terrible business strategy long term for T-Mobile.

  • kalel33

    You’re right but some people take the hit because of the cost. I go twice a year back to my home town in the middle of Kansas and almost the whole drive is 2G/GPRS, with no signal in some parts. Even when I get there it’s GPRS but Verizon has LTE on that entire trip and LTE in my hometown with a population of 3500. It’s not worth it to spend a bunch more of me going out of town 4-5 times a year but the moment Verizon allows LTE phones to work on their prepaid then I’m gone. This coming from a customer since 2002.

    The moment Verizon allows LTE phones to work on their prepaid will be the day that a flood of people will leave other carriers.

  • Tina

    Classic! Lol

  • Marcelo_L

    Now THAT is an alternative. But for your daily driver, please give me a break. I have calls drop from folks that call me from Sprint, and AT&T all the time, and they’re like, the call dropped. No kidding ?!

    The only time I have calls drop on TMo is when I’m transitioning from WiFi to OTA calling, nowadays.

  • Zacamandapio

    Or a satellite phone.

  • Marcelo_L

    I agree with your logic there. Verizon bought into a small market, establishing themselves there. Kudos. Others did not (their mistake). Are they going to lose millions of customers because they travel through there, and they might go without their high speed data, on their way somewhere else ? Probably not.

    Are they going to recoup the investment to put 3G/4G as a transient waypoint moreso than the 3500 permanent residents With all due respect to your kin, probably not, at this point. I find it rather doubtful. I think the biggest bang for the buck for TMo, or Sprint for that matter, is to strengthen their coverage in the areas where they’re already well established. Guess what, I’m willing to bet $$ that that’s what they’re going to do.

    (How many people passing through + how many people potentially would switch to us in a certain low density geo area) in $$ versus how many more non transient customers in a highly populated area exist that can switch, even if prepaid. Guess which one wins ?

    It’s numbers, and the higher density areas win.

    Period.

  • kalel33

    True, but 95% of my drive back to my hometown is interstate and even on the interstate it’s 90% GPRS. Actually, most of the interstate in Colorado and Kansas is 2G or GPRS. Yes, if you never leave the confines of a major city then T-mobile is great but for those who even travel to a lake or concert in another city then you are inconvenienced. That inconvenience is probably worth it for the the low cost of T-mobile, but if Verizon ever lets LTE phones on their prepaid then that argument no longer holds water. You’d have more than 20x the coverage with Verizon for the same price as T-mobile. T-mobile would be left with only have unlimited data.

  • Guest

    See, where I am at, Sprint is terrible, in the city and in the suburbs. I think what the other guy, Stop the BB was trying to say was, get what works for you where YOU need it. If TMOBILE works for you, where you work, live, etc… why not save the money. But if you travel a lot and they don’t work where you go, don’t get them. It’s pretty simple really

  • jimmiekain

    When was the auction? Wasn’t it when they were in the process of being bought out by ATT? If yes, then it wouldnt have made sense for them to bid for it. Also, Something tells me they wouldnt have been able to contend with vzw. When is the upcoming 600mhz auction? I wonder if sprint and tmo will bid. Lord knows they need it.

  • Employee

    If you worked for T-Mobile you would know Edge will be the new HSPA+ once the LTE rollout is complete. The older phones will still read edge just like the older phones showed 3g but you will be on HSPA+ speeds. T-Mobile is not ignoring anything. You assume because it is edge it will always be slow. This wont be the case rolling into 2014. Spectrum would help too. Keep these posts going though because it will increase the shock factor. What is funny is SoCal is completely built out for 4G and stupid Verizon employees next to us tell customers we have almost no 4g. Verizon doesn’t work at my house and the Verizon employee yelled across the mall to stop lying to people. I yelled back let’s get in my car right now and if you get coverage I will pay him $100. He declined. The Verizon employees don’t even have smartphones because they can’t afford them even with a discount and they ALL refuse to do speed tests against us even with money on the line. Way to believe in your network. We have our issues, but after having Verizon for 9 years so do they. T-Mobile today is a million times better than 2-3 years ago. This is not the same old T-Mobile and when you sell like we are we will make you look like a fool in front of your customers. Sprint employees here have T-Mobile because their service is such a joke.

  • kalel33

    The last auction was last year, but there is one coming up shortly and we’ll see if T-mobile takes the plunge this time.

  • Marcelo_L

    See that was a concern when the original 700Mhz spectrum auctions were going on. It’s the one reason a merger with Dish Network would work I think, as I believe they purchased a fair bit of spectrum in the 700Mhz auctions.

    There’s no reason why they couldn’t blow out 4GLTE using 1700/2100, but for it to be practical there’d have to be a switch to VoLTE so that voice services could co-exist with data. Growing out their coverage in more rural places really does remain their largest challenge.

  • taron19119

    will T Mobile is going to be bidding at the 600
    MHz auction and is trying right now to get the government to ban AT&T and Verizon from taking part in this auction

  • Bryce

    VoLTE over AWS would be hell though as it requires a mch stronger signal than any 2G(GSM/GPRS) or 3G(1xRTT) network to have a call go through. They’d have to rely solely on their 2G network for voice and then pack LTE. They’d have to increase site density which is lower than the other 3 big carriers in most cities. For now the only solution seems to be, wait. And unfotunately, until the can start deploying on lower band spectrum, they’ll start losing customers again to Sprint who is actively making their network more dense with 800Mhz and soon to be greater spacing with TD-LTE on 2600Mhz.

  • Employee

    By the way I live in A $650,000 home in an extremely upscale neighborhood in the middle of a major city and Verizon has no service at my house so even if I didn’t work for T-Mobile me and my high income, good credit self still wouldn’t pay Verizon for really expensive service that doesn’t work at my house. I laugh at salesmen coming by with their little Verizon Ipads trying to show me demos and they won’t work. lol. Verizon is good but unless you are so rich you don’t even bat an eyelash at a $400 bill which most Verizon customers aren’t then you should take a long look at your provider. OMG guys I am so poor I can’t afford my Verizon overages, does someone around here have a WiFi hotspot?Get ready for us to keep taking more customers and we don’t go after Sprint because their network is so embarrassing we don’t feel it necessary to mention them. No one ever mentions this huge 3g network Sprint has actually runs slower internet than our 2g.

  • TMOguy

    Just to clear up some information here. I am a TMO employee. I work at the FSC in Bellevue. Most here are correct – EDGE will always be the same (also referred to as 2G) with a max speed (DL) of around 200 kbps. Yes it drives me nuts too. As edge towers are upgraded they will go LTE, but that project is not funded as of now. It’s more then just new radios – new antennas, and new backhaul too. Basically a complete site rebuild. The only thing that is funded now is 1) urban area towers to LTE, and 2) Towers near any metroPCS store (even if they are just 2G) to LTE. Anything else is “on the drawing board” for 2014-2015. Most 2G/edge will be that way for some time to come. And yes, I’m not happy about it either.

    BTW, all this information is just my personal opinion and not based on internal only documents.

  • TylerCameron

    T-Mobile’s entire GSM (2G/voice) network is 1900MHz.

  • Bryce

    But you can’t do VoLTE effectively on any of T-Mobile’s spectrum, especially with their poor indoor penetration on GSM as is.