T-Mobile Completes G2x Gingerbread OTA Rollout, Manual Update Still Available

T-Mobile has announced via their support forums that the T-Mobile G2x OTA Gingerbread update has officially ended as of August 10th. Anyone still looking for the update will be able to perform a manual upgrade using the LG updater found on the LG website.

The G2x update upgraded the device to Android 2.3, improved battery life and helped address a number of bug fixes including unexpected reboots. If you haven’t received the update head on over to the LG website link provided below and get yourself some Gingerbread love!

LG Website

T-Mobile 

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  • My phone still shuts off for no reason, though wifi and the battery indicator seem to be working properly now.

  • Jeremiah

    David, can you please tell us ANYTHING about the Gingerbread update for the original G2? I’m at wit’s end with this phone and am hoping Gingerbread will fix my woes…

    • Chrispatriots24

      Idk if you are aware but the leaked OFFICIAL manual update is in the tmobile G2 forum . The direct download(update.zip) wont factory reset your phone.

      • Antoinetrenton2003

        Yes you can all you have to do is go to phone sittings and click on SD card and phone storage factory sitting is at the botton

        • DrThunderer

          He meant it is not necessary to do a factory reset if you use the update.zip method.  The update keeps all of your apps and data intact, just like the OTA update. 

        • DrThunderer

          He meant it is not necessary to do a factory reset if you use the update.zip method.  The update keeps all of your apps and data intact, just like the OTA update. 

      • Antoinetrenton2003

        Yes you can all you have to do is go to phone sittings and click on SD card and phone storage factory sitting is at the botton

    • Anonymous

      Why don’t you just go to a t-mobile store and have them flash the update over your phone. They have SD Cards for the G2, MT4G and MT3GS.

  • Josephwgoode

    I never got the OTA update and I cant update it manually because I have a macbook– This is stoopid

  • Josephwgoode

    I never got the OTA update and I cant update it manually because I have a macbook– This is stoopid

  • L4rk21

    I never got the update and have a refurb so I can’t update manually. Weee

  • L4rk21

    I never got the update and have a refurb so I can’t update manually. Weee

  • L4rk21

    I never got the update and have a refurb so I can’t update manually. Weee

  • L4rk21

    I never got the update and have a refurb so I can’t update manually. Weee

  • L4rk21

    I never got the update and have a refurb so I can’t update manually. Weee

  • L4rk21

    I never got the update and have a refurb so I can’t update manually. Weee

  • My phone doesn’t reboot itself but my wifi keeps getting an error and I have to reboot it to get it working so how is this better?

  • My phone doesn’t reboot itself but my wifi keeps getting an error and I have to reboot it to get it working so how is this better?

  • My phone doesn’t reboot itself but my wifi keeps getting an error and I have to reboot it to get it working so how is this better?

  • Anonymous

    OK, now when are they going to fix the camera they just crippled?

    • Agreed. What’s the point of having the best camera of all cell phones according to Consumer Reports if you break it when you update?

  • Anonymous

    OK, now when are they going to fix the camera they just crippled?

  • JM

    My gf still hasn’t gotten this update and hers is not refurbished, never has been replaced, and we have been checking manually. She has been hesitant to do it via the computer though…

  • mgarrisonv1

    Didn’t get my update nor do I have a over to use the lg updater. Now what?

    • mgarrisonv1

      Sorry ment no PC

  • Velanche Stewart

    The update never came to my phone. I called T-Mobile today and told the tech support rep., and I’m being sent a replacement handset. I’m told that it’ll have Gingerbread installed. I’ll know more tomorrow, but trading it in may be an option if you’re unable to do the manual update, which I wasn’t because the updater alerted me that the one on my phone was up-to-date (of course, it wasn’t). Hope this helps some of you out if you’re contemplating calling T-Mobile to do a swap.

    • Mmmmaxheadroom

      OMG shades of the behold 2 creeping into 2011 be afraid people be VERY afraid.

      • Anonymous

        Don’t forget the Cliq XT debacle…

      • Anonymous

        Don’t forget the Cliq XT debacle…

    • I just got off a chat with a T-Mobile rep and she said that while the T-Mobile roll out has completed, LG is still rolling out OTA updates through the end of the month to missed phones.

      Finally have time tonight to just do it manually, so going that route. Good luck with the swap.

  • Sam

    T-Mobile said they stopped sending the ota because they are fixing some issues and will roll it out again once it’s fixed but when will that be?????? By the winter???? I’m getting tired of these rebootes seriously

  • Anonymous

    at least they did not lie when they said “by summer” …. NOT 
    never again will i buy lg

    • Anonymous

      Never ever

      • Anonymous

        Never ever ever

    • Lightingbryan

      Ever

    • Lightingbryan

      Ever

  • Is it really complete? Chat transcripts from yesterday. 
    _TMO REP. There is a known issue with this phone after the 2.3 update. At this time, there is no further information I need. 
    _TMO REP: LG is aware of this issue and are working closely to resolve the issue. 

  • Dlmurray

    The GB update fixed my wifi but i still have restarts and battery pulls which isn’t fixed

    • chris23

      If you are still having issues then have T-mobile make an exchange for you…I had to do the same and the G2X that i received has no issues

      • Lightingbryan

        I had to fight the t-rep for an hour to get a new replacement. Is T-Mobile purposely making their customer service suck so they are inline with at&T’s customer service? It sure felt like at&t

        • chris23

          wow that is messed up…..and as an update on my phone; turn out it just decided to shut off and restart completely…..smh now i just think this phone should be taken off the market. And its a shame because the speed and stock android is such an awesome combination 

      • Lightingbryan

        I had to fight the t-rep for an hour to get a new replacement. Is T-Mobile purposely making their customer service suck so they are inline with at&T’s customer service? It sure felt like at&t

    • chris23

      If you are still having issues then have T-mobile make an exchange for you…I had to do the same and the G2X that i received has no issues

  • andy14

    the update has fixed a lot of things but what i have noticed since the update my wifi keeps getting an error. when i turn it on it doesnt even connect or show the list of wifi signals around my area. and they need to bring the old camera skin back. i hate this one!

  • Like I said, AS SOON AS THE IPHONE 5 IS RELEASED ON VERIZON, BYE-BYE FOREVER AT&TMOBILE!! (UPDATE IS CRAP!)

  • Baccarat

    When will they bring back the lg camera with 1080 recording after they fix the bugs in this upgrafe and sent a new ota

  • AlealeG2

    I would really appreciate for someone to answer this..even though its not about the g2x…is it true TMOBILE has SUSPENDED the 2.3 update for the G2??? please someone answer…..

  • As it typical with T-Mobile lately, the left hand doesn’t know what right hand is doing.

    Wife’s G2x never got the OTA update – talked with a support rep who said the update is ongoing through the month and a lot of phones haven’t been updated. Good Lord T-Mobile!

    “Thats correct as of 7-25-2011 Lg has issued a OTA updates for all missed devices ending at the end of the month.”

  • Anonymous

    I went from ” current version is the latest version” to ” connection failed” all last week back to ” current version is the latest version” again just now…

    T-mobile promised an OTA update to gingerbread, so having to find someone willing to let me use there pc to update my phone is not a reasonable requirement, especially when it requires me to downgrade the resolution capability of the video cameras.

  • Nurfherder1

    Mytouch 4g update……. Hello I bought the phone the week it came out you prats (tmobile)

    • Antoinetrenton2003

      I already have android 2.3.4 for my touch 4g

    • You should be able to go into a Tmo Store and get the MyTouch 4G Update from them.

      • Nurfherder1

        I wanted the OTA update because I didn’t want to trust my phone to a 16 year old with acne.

  • Got a new g2x with gingerbread loaded, no issues. Awesome phone

  • derek 21

    It’s a phone it’s technology really all this talk is nonsense the update improved the phone point blank period, some of the things that go wrong with your five hundred dollar phone is human error. You act as if when your computer acts up you go on dell’s forum or call customer support and go off about the little bit of money you got your phone on sale for. This phone a great piece of equipment in the right hands, it has it’s kinks such as any other piece of technology, stop crying and move on.

    • Lightingbryan

      Ha, You obviously have not had issues. My phones GPS doesn’t work+ the internet through wifi or 4g or 2g randomly stops working + the phone freezes multi times a day and I have to pull the battery, and the phone randomly shuts off. Tell me again how there is not an issue? This is nit human error. I need a phone Tagart works

    • Lightingbryan

      Ha, You obviously have not had issues. My phones GPS doesn’t work+ the internet through wifi or 4g or 2g randomly stops working + the phone freezes multi times a day and I have to pull the battery, and the phone randomly shuts off. Tell me again how there is not an issue? This is nit human error. I need a phone Tagart works

    • Lightingbryan

      Ha, You obviously have not had issues. My phones GPS doesn’t work+ the internet through wifi or 4g or 2g randomly stops working + the phone freezes multi times a day and I have to pull the battery, and the phone randomly shuts off. Tell me again how there is not an issue? This is nit human error. I need a phone Tagart works

  • Baccarat

    The gingerbread ota upgrafe was promised on release me not getting it yet is a,disgrace hope they fix the camera on the new update

  • matthew spencer

    what is wrong with T-mobile these days. They sold a terrible phone, refused to file my warranty exchange for the last two weeks until I received the update. I never got the update and apparently T-mobile thinks they got it sent out to everyone. I was against the AT&T merger at first but at least AT&T is up front and honest about being awful to customers. 

  • Endowestern

    there is no update available for the g2x on the lg website.  I am running 4.2.2 and it says there is no update available.

  • Endowestern

    there is no update available for the g2x on the lg website.  I am running 4.2.2 and it says there is no update available.

  • zps

    LG, fix the f’n camera!  

  • Clypertheteazer

    Did manually when it first came out. Works fine, don’ t know about camera, seems to work fine.

  • 4g

    Just got done playing with a unlocked galaxy s2 these Korean women had at my hotel in vegas. They were surprised it has not been released here yet. The phone is very fast and responsive. Thin too. Even though the apps were written in Korean I could still navigate my way around. This is the phone to have hands down. It puts this sensation to shame. Can’t wait til its released

  • 4g

    Just got done playing with a unlocked galaxy s2 these Korean women had at my hotel in vegas. They were surprised it has not been released here yet. The phone is very fast and responsive. Thin too. Even though the apps were written in Korean I could still navigate my way around. This is the phone to have hands down. It puts this sensation to shame. Can’t wait til its released

  • Refsd

    WTF I DIDNT GET IT

  • Lupon

    You were still too late for me, LG/Tmo. I got CM7 and it’s so much better than froyo. But is there a root method yet for the GB OTA? I’d be willing to try it if there is.

    • David Rose

      Yup, there is a rooted OTA.. I think you should “Xamine Da Acessability” of some forums to find it.

    • David Rose

      Yup, there is a rooted OTA.. I think you should “Xamine Da Acessability” of some forums to find it.

    • David Rose

      Yup, there is a rooted OTA.. I think you should “Xamine Da Acessability” of some forums to find it.

  • Ninjaboogie

    That is so funny because i was just told by tech support that lg had pulled the update from their site to fix some bugs and that i had to wait two weeks to try and update my device. When i tried to download the software it didnt allow me to because the system recognized my 2.2.2 as the latest software available. And now i read this…….i dont know what to believe anymore….in the meantime i have to deal with 5 random reeboots per day even after master reseting. I hope the update is available as its stated here

  • Ninjaboogie

    That is so funny because i was just told by tech support that lg had pulled the update from their site to fix some bugs and that i had to wait two weeks to try and update my device. When i tried to download the software it didnt allow me to because the system recognized my 2.2.2 as the latest software available. And now i read this…….i dont know what to believe anymore….in the meantime i have to deal with 5 random reeboots per day even after master reseting. I hope the update is available as its stated here

    • Steve Tarnish

      Tech Support just told me the same thing.  They thanked me for my 4 years as I approach 4 months of waiting for this update!

  • Gsxrguy412

    I have had my g2x since it came out and never really had issues besides battery life but I did not receive the update either.was there some kind of requirement tmobile had set that they just refuse tell the cusfomers about? I have three freinds who also have this phone and they did not receive the update either!! This is just getting rediculous attmobile!! Maybe they are tryin to pre sabotage att customer base!! Idk

    • CRT24

      I guess you missed the part that said you can update it on LG’s website?

      • Gsxrguy412

        I didnt miss anything..if its,OTA then EVERYONE should get it! Period!! What about people without a cpu? Forced to goto a tmobile store on their own time?! Bullshit!!

        • derek 21

          yes on your own time if you want to fix the issues with the phone then you take your time that you probably spend calling and complaining about the device to the store for a ten minute update that fixes the majority of your issues, maybe the bs isn’t the update procedure but your sense of entitlement 

        • Gsxrguy412

          Yea when I buy something with money I work hard for I feel entitled for it to work!!

        • Michaelangelo Pi

          That’s right brother!

        • Gsxrguy412

          Yea when I buy something with money I work hard for I feel entitled for it to work!!

        • Gsxrguy412

          Yea when I buy something with money I work hard for I feel entitled for it to work!!

        • Gsxrguy412

          Yea when I buy something with money I work hard for I feel entitled for it to work!!

        • Anonymous

          Three stores I’ve called have all said they cannot update the g2x in-store, so it appears that that reasonable option to which we should be entitled is unavailable.

          So without access to a pc, is my only option to ask t-mobile to switch out my phone through customer service and accept a refurbished replacement for my new phone?

        • derek 21

          yes on your own time if you want to fix the issues with the phone then you take your time that you probably spend calling and complaining about the device to the store for a ten minute update that fixes the majority of your issues, maybe the bs isn’t the update procedure but your sense of entitlement 

  • Izzybrexx

    My phone still says up to date..can’t use the LG tool cause my g2x is refurbished ..wat do I do now?…smh

    • L4rk21

      Talk to customer service and have them send you one with the update.

      Or root it and put cm7 on it.

    • Jose

      I spoke to T-Mobile last night after holding for 45 minutes all they could do is say “I’m sorry for your trouble you are having”……”We can’t help you”.  Anyway…..after the call to nowhere, I called LG and they are going to load GB on my G2X.  I sent my phone off this morning and should get it in a week or so….T-Mobile really did a POOR job in making this right.  

  • Peepinmofo

    I was having the reboot problems, as well as intermittent dropped data service (data would stop for 5 minutes or so, then start again). Got the GB update, and while that fixed the reboots (sort of), I am now having issues where the screen locks, and will not come back on unless the battery is pulled. So while the random reboots are gone, I now have to do it manually. I still lose data every day, several times a day for a few mins at a time. Tmobile offered to replace it (again), but I told them there is no point as my last phone (Vibrant) was replaced 4 times and never had a good working GPS. Now I am going down the same road with this phone. They gave me back my upgrade so I can get a new phone, and I will do so when one comes out I want (possibly Sensation, might wait a bit for something else). Maybe I just pick the wrong phones to get, but the next time I get a phone, I will not get it on day 1. I will wait for the reviews to come out.

    • 4g

      Wait for the gs2

  • Anonymous

    It is amazing to me that they have “completed” the rollout. How is it that they could have missed so many phones in this “rollout”? My wife’s phone never received it, and in reading the comments it seems many didn’t receive it.

    T-Mobile really sets the bar high for futility.

  • Anonymous

    It is amazing to me that they have “completed” the rollout. How is it that they could have missed so many phones in this “rollout”? My wife’s phone never received it, and in reading the comments it seems many didn’t receive it.

    T-Mobile really sets the bar high for futility.

  • Anonymous

    It is amazing to me that they have “completed” the rollout. How is it that they could have missed so many phones in this “rollout”? My wife’s phone never received it, and in reading the comments it seems many didn’t receive it.

    T-Mobile really sets the bar high for futility.

  • It let me OTA manually. I guess I was lucky.

  • Carl

    Has anyone else had and issue with their battery loosing it’s charger quicker in the past few days? It seems like as of a few days ago my battery hasn’t been keeping up nearly like it used to.

    • Yeah right?

      Carl I had this issue yesterday morning.  I don’t know what caused it.  But my phone went from 100% @ 6:40AM to 40% when I looked @ it near 10AM the same day.  I rebooted the phone when I noticed it.  Got a full charge from there and haven’t had a problem since.  I too was shocked when it happened but I am fine now.  

    • Yeah right?

      Carl I had this issue yesterday morning.  I don’t know what caused it.  But my phone went from 100% @ 6:40AM to 40% when I looked @ it near 10AM the same day.  I rebooted the phone when I noticed it.  Got a full charge from there and haven’t had a problem since.  I too was shocked when it happened but I am fine now.  

    • Yeah right?

      Carl I had this issue yesterday morning.  I don’t know what caused it.  But my phone went from 100% @ 6:40AM to 40% when I looked @ it near 10AM the same day.  I rebooted the phone when I noticed it.  Got a full charge from there and haven’t had a problem since.  I too was shocked when it happened but I am fine now.  

    • Yeah right?

      Carl I had this issue yesterday morning.  I don’t know what caused it.  But my phone went from 100% @ 6:40AM to 40% when I looked @ it near 10AM the same day.  I rebooted the phone when I noticed it.  Got a full charge from there and haven’t had a problem since.  I too was shocked when it happened but I am fine now.  

  • When is that OTA comign for the HTC Sensation 4G (the rest of the world has it already, but T-Mobile US is still lacking)

  • When is that OTA comign for the HTC Sensation 4G (the rest of the world has it already, but T-Mobile US is still lacking)

  • Pikachu

    Let me just let you all know of my opinion. Our local LG rep “claims” the os is “vanilla” which means its straight stock (and claimed that about froyo 2.2) which was originally loaded on the device. They asked us to pull stock, and we didnt get shipped new ones for well over a month. Then they come back saying gingerbread “vanilla” is on it, and all issues are fixed. Dont believe the hype. Its hard for me to believe that stock froyo makes phones misbehave its present on more than half of the smartphones out right now, and gingerbread stock just fixed the issues. PLEASE I want a teardown to prove that this is a new hardware revision so they can basically be put on the chopping block for rushing hardware out.

    • Jimbo831

      The LG version of 2.2 is most definitely not stock 2.2.  I have CM now so I don’t know about their Gingerbread, but I’m sure it’s also not stock.  Froyo that came on the G2x was actually LGs customized Froyo build with a vanilla skin on it.  I would expect the same for Gingerbread, but certainly can’t say for sure.

  • stay away from the update through LG i bricked my friends G2X using it

    • Lxmadrid

      Had the same problem. Googled the solution and now I’m all good.

    • Lxmadrid

      Had the same problem. Googled the solution and now I’m all good.

  • creativebluedot

    LG Optimus One still left out. =(

  • creativebluedot

    LG Optimus One still left out. =(

  • creativebluedot

    LG Optimus One still left out. =(

  • Chris Schweiger

    I haven’t received the up date for LG G2x…. WTH!  

  • DRG

    I call BS. Still on unrooted g2x Froyo…..lets skip 2.3.3 and jump to 2.3.4 or even ICS!

  • Anonymous

    The new G2x they sent me over a week ago came with GB preloaded and it’s been flawless. Battery life is very good too, and I have a Nexus One with 2.3.4 that has incredible battery life to compare it to. The stupid telenav is still here, so I stop it from running after startup. I manually updated the market to the newest version too, and that works great. 

  • Mgutierrez114

    i havent received the update!!

  • Mgutierrez114

    i havent received the update!!

  • Jvalenz1980

    i have not recived the update and when i try the lg updater it says my phone has the latest version. Still 2.2

    • Myke

      Same here.

  • Anonymous

    With GB, and at 10 hrs on battery, I am at 88%. Is that so bad?

  • Anonymous

    With GB, and at 10 hrs on battery, I am at 88%. Is that so bad?

  • Oldirishfireman

    Since Gingerbread my battery life has hit the dumpers. I lose 20% an hour with very little running in the background. I would love to sell this and get something else. Anyone interested email me oldirishfireman@gmail.com

  • Oldirishfireman

    Since Gingerbread my battery life has hit the dumpers. I lose 20% an hour with very little running in the background. I would love to sell this and get something else. Anyone interested email me oldirishfireman@gmail.com

  • Swaggaboystackz

    Just got a device exchange and what do u know it came wit gingerbread

  • MrMr

    Updated with LG updater yesterday at work (OTA update never came.) 

    WOW. My G2x feels a lot better now. I love the Gingerbread UI. Looks great.

    I love that the unlock screen pops up quicker and I can go straight to sliding the unlock bar rather than waiting that awkward half a second. Also, I can start flipping through screens a lot quicker after unlocking instead of, again, waiting that weird half second where it just won’t respond.

    I couldn’t tell the full story of the battery life yesterday because I had it fully charged halfway through the day to do the update and didn’t get to see how long it lasted. 

    Going through menus feels more responsive and I like the scrolling feel a lot more too. 

    Haven’t had any random reboots (the night before I updated, my phone just shut off in the middle of the night and thus I missed my alarm and slept in… grrr.) 

    Anyway, really excited about this update. Makes it feel like a new, fully functional phone. FINALLY. 

    /happycustomer

  • Irwinmont

    check which version do you have 10F? It should be available on LG I did mine and it works perfect. It took me about 5 mins to get it done :-)

  • Sanmtha

    i am happy my brithday is almost here

  • Hiko

    Can’t zoom in on my emails anymore, can’t click and highlight words on swype to correct them, and no way to turn off the sound from the camera. A few things I found weird and annoying about the update. :/

  • Felipedlrl

    when will i get my update for nokia 710. my brother got the same phone and got it already and i’m still waiting