T-Mobile Retail Stores To Update Customer Phones Using SD Card

While the arrival date of Gingerbread for the T-Mobile G2 has thus far eluded us, a newly leaked screenshot gives hope that we aren’t far off from seeing an official launch. According to this shot and word from our ninjas HTC is preparing to send SD cards to T-Mobile retail stores in an effort to avoid unnecessary equipment exchanges and to help assist customers with software updates. While the card is good for the myTouch 4G, and myTouch 3G Slide we’ll focus on the T-Mobile G2 which has yet to see an official Gingerbread release.

As we can see in the image both an OTA and SD version will be available for G2 owners to upgrade their devices to Android 2.3. However, using instructions provided to retail store representatives the SD cards will be able to upgrade the customers device right in the store allowing them to walk in with one software and out with another. We see this as a scenario for customers who are either uncomfortable with the upgrade process, don’t know about it or suffering device trouble that an update might fix in lieu of a warranty exchange. Given that the G2 update will also be OTA we imagine an announcement from T-Mobile/HTC isn’t that far off considering this screenshot is already making its way through entail stores.

We’re still piecing together some details regarding this information but hopefully for G2 owners this gives you a little bit of hope that the update is coming soon. Of course by “soon” we actually mean sometime this year. Just kidding.

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  • http://twitter.com/M3rcNate Nathan

    Mixed opinion. As a G2 owner i want 2.3, but i know there isnt really any improvements that made that need more than superficial.
    I will wait for OTA.

    • Roger

      Supposedly considerably better life is one of the improvements.  I’m usually near power so it isn’t that big deal, but sometimes such as when visiting friends for the day I find the battery dead by about 4pm.  It isn’t even from making calls – I think it is the phone looking for and failing to find a good signal.

      • A*ron

         Agreed.  My wife and I have had the G2 for quite a while now (got them about a month after they were released) and my wife recently had hers warranteed and when the new one showed up I was surprised to see 2.3 installed on her phone…  This was a couple months ago so I was wondering when I would be able to update my phone!  Her battery life is SO much better than mine, so is her signal strength and download speeds…  Looking forward to the update!

    • Silk7412

      better battery life and better radio is why i  did it a month ago. And im glad i did
      nonrooter GB G2

  • Scodelic

    Bout Time.

  • Dstaylo2

    okay finally but WHY HAVEN’T I RECEIVED MY UPDATE for my MYTOUCH4G…this wouldn’t be an issue if I was at Verizon. T-Mobile is dropping the ball…im ready for the at&t merger. I’m jumping ship and getting an iphone

  • Dstaylo2

    okay finally but WHY HAVEN’T I RECEIVED MY UPDATE for my MYTOUCH4G…this wouldn’t be an issue if I was at Verizon. T-Mobile is dropping the ball…im ready for the at&t merger. I’m jumping ship and getting an iphone

    • http://twitter.com/JustGevus Jesus Gutierrez

      The update that was sent out was to a small number of myTouch 4G users. A test build to find the bugs. Once the testing period is over, then T-Mobile will send the official bug-less build to all customers.

      Note: The OTA time frame was from July 21st, to the end of the year. It’s coming. 

  • Dstaylo2

    okay finally but WHY HAVEN’T I RECEIVED MY UPDATE for my MYTOUCH4G…this wouldn’t be an issue if I was at Verizon. T-Mobile is dropping the ball…im ready for the at&t merger. I’m jumping ship and getting an iphone

  • MIKEEEEE

    if you’re going to update via sd card use a class 6 or better, makes a world of difference.

    16 gb class 10 sdhc cards are not that expensive now on ebay.

    i’m in the market for a 32gb class 10 myself so i can download my music library via google music.

  • MIKEEEEE

    if you’re going to update via sd card use a class 6 or better, makes a world of difference.

    16 gb class 10 sdhc cards are not that expensive now on ebay.

    i’m in the market for a 32gb class 10 myself so i can download my music library via google music.

    • Yyevo

      Um, this will be done in store, you won’t need to buy anything.  READ

      • MIKEEEEE

        you don’t even think i would put someone else’s sd card in my phone?

        i want to see the files i’m loading, wouldn’t you?

      • MIKEEEEE

        you don’t even think i would put someone else’s sd card in my phone?

        i want to see the files i’m loading, wouldn’t you?

    • Yyevo

      Um, this will be done in store, you won’t need to buy anything.  READ

    • IT Guy

      Running an update shouldn’t require a faster SD card. It’s a relatively small ( < 120mb) file that just needs to be loaded once and applied to the phone.

    • IT Guy

      Running an update shouldn’t require a faster SD card. It’s a relatively small ( < 120mb) file that just needs to be loaded once and applied to the phone.

  • MIKEEEEE

    if you’re going to update via sd card use a class 6 or better, makes a world of difference.

    16 gb class 10 sdhc cards are not that expensive now on ebay.

    i’m in the market for a 32gb class 10 myself so i can download my music library via google music.

  • jonnn

    I’ve been waiting for the G2 update for so long that I can honestly say that I no longer care if it comes or not.

    • Cristian_vzq

      Just use the leaked version!.I once felt like you, lol. But I went ahead and got the leaked gingerbread update and its been working flawless.

    • Cristian_vzq

      Just use the leaked version!.I once felt like you, lol. But I went ahead and got the leaked gingerbread update and its been working flawless.

  • jonnn

    I’ve been waiting for the G2 update for so long that I can honestly say that I no longer care if it comes or not.

  • http://twitter.com/portaltonowhere Cory

    heh…and i just rooted last week…

    • http://twitter.com/GinUwiNLady Moira Washington

      yeah, I’ve been on cm7.0.3 for months,now Clay’s Super cm7, flashed a new radio+splashscreen…sigh…hack life is golden!

    • http://twitter.com/GinUwiNLady Moira Washington

      yeah, I’ve been on cm7.0.3 for months,now Clay’s Super cm7, flashed a new radio+splashscreen…sigh…hack life is golden!

      • http://twitter.com/portaltonowhere Cory

        lol agreed. I’m on InsertCoin Vision Sense and I love it.

      • http://twitter.com/portaltonowhere Cory

        lol agreed. I’m on InsertCoin Vision Sense and I love it.

    • http://twitter.com/GinUwiNLady Moira Washington

      yeah, I’ve been on cm7.0.3 for months,now Clay’s Super cm7, flashed a new radio+splashscreen…sigh…hack life is golden!

  • Terrible Toby

    I updated my G2 to the leaked Gingerbread file for the G2. Have no complaints. My G2 runs like a champ and everything works!

  • Terrible Toby

    I updated my G2 to the leaked Gingerbread file for the G2. Have no complaints. My G2 runs like a champ and everything works!

  • Terrible Toby

    I updated my G2 to the leaked Gingerbread file for the G2. Have no complaints. My G2 runs like a champ and everything works!

  • Anonymous

    I can almost taste the gingerbread….

    Almost makes it feel like Christmas in July.

  • Anonymous

    I can almost taste the gingerbread….

    Almost makes it feel like Christmas in July.

  • Anonymous

    I can almost taste the gingerbread….

    Almost makes it feel like Christmas in July.

  • Steven

    Don’t hear a damn thing lately about my Vibrant!

    • Anonymous

      The vibrant is a thing of the past for samsung, just root and try to enjoy until a good phone comes out.

      • Anonymous

        So is the Captivate, Fascinate, AND the Epic but they all seem to be getting worked on.

    • killi da prince

      here here had my vibrant since day one. tmobile is REALLY dropping the ball even tho i have my vibrant rooted and running 2.3.4 its a shame every other US Samsung galaxy s device have had gingerbread leaks even the fascinate come on the fascinate its like da gs4g just replaced the vibrant as the tmobile gs that’s not the way to inspire customer loyalty i’m going to stick around till the Samsung hercules buy full priced then im switching to simple lower price and truly unlimited 4g   

      • Anonymous

        +1

        I’m running Bionix V 1.3 stock kernel with Voodoo and this thing is FAST and doesn’t lock up or reboot.  Even though WE don’t need the update, I’m thinking about the non hackers who really want the official updates.  

        If it was a Galaxy S 4G then I would be content probably til the end of the year but its just the Vibrant so I’m lookin forward to the Herc too.  

    • killi da prince

      here here had my vibrant since day one. tmobile is REALLY dropping the ball even tho i have my vibrant rooted and running 2.3.4 its a shame every other US Samsung galaxy s device have had gingerbread leaks even the fascinate come on the fascinate its like da gs4g just replaced the vibrant as the tmobile gs that’s not the way to inspire customer loyalty i’m going to stick around till the Samsung hercules buy full priced then im switching to simple lower price and truly unlimited 4g   

    • killi da prince

      here here had my vibrant since day one. tmobile is REALLY dropping the ball even tho i have my vibrant rooted and running 2.3.4 its a shame every other US Samsung galaxy s device have had gingerbread leaks even the fascinate come on the fascinate its like da gs4g just replaced the vibrant as the tmobile gs that’s not the way to inspire customer loyalty i’m going to stick around till the Samsung hercules buy full priced then im switching to simple lower price and truly unlimited 4g   

  • Steven

    Don’t hear a damn thing lately about my Vibrant!

  • Steven

    Don’t hear a damn thing lately about my Vibrant!

  • AJBoogie

    If you don’t want to update at all is there a way to turn off the OTA on the G2?

    • Anonymous

      Just don’t accept the update…

    • Anonymous

      Just don’t accept the update…

    • Anonymous

      Just don’t accept the update…

  • AJBoogie

    If you don’t want to update at all is there a way to turn off the OTA on the G2?

  • Maciejkoziol

    I did it myself today on my Mytouch 4G, so far so good. It runs faster.

  • Maciejkoziol

    I did it myself today on my Mytouch 4G, so far so good. It runs faster.

  • http://twitter.com/WillieFDiazSF William Diaz ?

    Yeah lets focus on the phone that customers have LEAST of over the MT3G and MT4G…good idea.

  • http://twitter.com/WillieFDiazSF William Diaz ?

    Yeah lets focus on the phone that customers have LEAST of over the MT3G and MT4G…good idea.

  • buycat

    I updated my Mytouch 4G with a leaked version of 2.3.4.  Anyone know how to tell if it’s the final release?

  • http://profiles.yahoo.com/u/35HLVJSI34LMH5M274SCGWDZBY mike

    Yay! :-)

  • http://www.facebook.com/profile.php?id=1215962126 Traepischke Graves-Lalor

    So, is there any hope of getting an update for the mytouch 3g?

    • markitos

      The article said so……

      • Anonymous

        No it doesn’t.  @facebook-1215962126:disqus said mytouch 3g……

        • http://www.facebook.com/profile.php?id=1530164052 Mark Terry II

          Look at the image. Mytouch 3G, also.

        • Anonymous

          The image says mytouch 3G Slide.  I’m not sure if you remember the phone called mytouch 3G or not.

        • Anonymous

          The image says mytouch 3G Slide.  I’m not sure if you remember the phone called mytouch 3G or not.

  • Hermanwinkler

    How about giving us that Sensation bug fix update, T-Mobile.

  • Hermanwinkler

    How about giving us that Sensation bug fix update, T-Mobile.

    • http://profiles.google.com/s10shane Shane Stenson

      yes i agree with u on this one.. tired of my lag on this sexy device lol

    • http://profiles.google.com/s10shane Shane Stenson

      yes i agree with u on this one.. tired of my lag on this sexy device lol

    • J. Williams

      There is a bug with the sensation?

  • Cbaldwin808

    But wasn’t 2.2 already released for 3g slide?

  • Cbaldwin808

    Isnt 2.2 froyo?

    • Antoinetrenton2003

      Yes my touch 3g slide. Has 2.2 but not everybody are computer smart its good that they are welling to help every body out witness andorid 2.2 but I have the my touch 4g Im warring for 2.3.4 for my phone I had a g2 to but its was to slow

      • Mr Swinton313

        You can already upgrade your Mytouch 4g to gingerbread 2.3.4 easily without rooting.Go here  to download the update to Gingerbread.  Once it’s done downloading rename it to PD15IMG.zip and place it on your SD card and NOT in a folder.  Next power off your phone and turn it back on by holding down the down volume button and power button and this will reboot your phone into the bootloader screen.  Now press the down volume button and your phone will load the file on your sd card and will prompt you to install and then when it is done press power to reboot and you have the latest update.

        • Antoinetrenton2003

          I can’t my computer is broken so I have to water for the ota update what features does it brings

        • Mr Swinton313

          do it on your phone and use a file explorer to rename it.

        • Antoinetrenton2003

          Whz the website

        • Antoinetrenton2003

          I can’t my computer is broken so I have to water for the ota update what features does it brings

        • Mrcoolgarcia

          the link is missing mr swinton313

        • Mrcoolgarcia

          the link is missing mr swinton313

        • Jdmst77

          Do you know if the leaked GB update is only for MT4G?  I’m trying to figure out if it will work for the G2… I’m getting impatient while waiting for T-mo to OTA my update and 8/1 seems SOOOOO far away!!!!

  • Anonymous

    I’ll never understand why they don’t just post the update for download online on their forums.  Would save them some hassle and make customers a helluva lot happier.

    • Neoprimal

      Because they don’t want people screwing their phones. Just head to xda to see how many people brick their phones and then simply lie and return the device. Noone admits to rooting and bricked devices generally either dont boot or loop so its hard to tell even at a store if a phone has been rooted or modded. This allows for 2 things 1. People who are impatient for the ota can walk into a store to get it and 2. People who aren’t comfortable with non-ota ones can take the edge off by having someone else do it. May also curb folks from heading to xda and learning and getting the tools to brick their device in the first place.

      • Anonymous

        Haven’t   thought of that.  This makes sense.  Thank you

    • Neoprimal

      Because they don’t want people screwing their phones. Just head to xda to see how many people brick their phones and then simply lie and return the device. Noone admits to rooting and bricked devices generally either dont boot or loop so its hard to tell even at a store if a phone has been rooted or modded. This allows for 2 things 1. People who are impatient for the ota can walk into a store to get it and 2. People who aren’t comfortable with non-ota ones can take the edge off by having someone else do it. May also curb folks from heading to xda and learning and getting the tools to brick their device in the first place.

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  • http://www.fiftyonemarketing.com Deacon

    i like this … if i don’t have it by then, i’ll head to my local store.  it’s not the most convenient thing in the world but it’ll do.  i hate waiting for these stupid OTA updates.

  • CharlieSheen

    I have Gingerbread and while it fixed some problems it creates others. Flashing keys, GOOD exchange  doesn’t work as it should. BLAH BLAH.

    Bring on ATT and the iphone. I wanna be like Dave!

  • CharlieSheen

    I have Gingerbread and while it fixed some problems it creates others. Flashing keys, GOOD exchange  doesn’t work as it should. BLAH BLAH.

    Bring on ATT and the iphone. I wanna be like Dave!

  • Antoinetrenton2003

    I down load the file how do I put it on my SD card

  • Antoinetrenton2003

    I down load the file how do I put it on my SD card

  • Antoinetrenton2003

    I down load the file how do I put it on my SD card

  • Anonymous

    Don’t see what the big deal is. From what I heard about Gingerbread for the G2, not a whole lot is changing. What is changing is just enough for me to give a “meh”. Or perhaps someone can enlighten me.

    • AntiFish03

      One of the biggest fixes with gingerbread is battery management.  and as any G2 owner knows our biggest problem is battery life.  

    • AntiFish03

      One of the biggest fixes with gingerbread is battery management.  and as any G2 owner knows our biggest problem is battery life.  

  • michael

    Does this mean I can have gingerbread on my MT4G in 5 days..?

    • Antoinetrenton2003

      I put put gingerbread on my touch 4g with out, root its easy

      • michael

        I know, but then it would reset the device, I don’t wanna reinstall my apps, home screen setup, widgets, settings, etc

        • Antoinetrenton2003

          Yes everything would be saved I just did it android 2.3.4 is fast on my touch 4g

        • michael

          Really? The one I found said different…link or instruxtions?

        • Antoinetrenton2003

          I really have android 2.3.4 on my touch 4g

        • Antoinetrenton2003

          I really have android 2.3.4 on my touch 4g

        • michael

          I believe you..im asking you how you did it without your files being erased/reset?

        • Antoinetrenton2003

          Because its from HTC and I had to down load a fill manager to it seems my computer is down you have to put the fill on your SD card then reboot it to hboot

        • michael

          I believe you..im asking you how you did it without your files being erased/reset?

        • Antoinetrenton2003

          I really have android 2.3.4 on my touch 4g

        • michael

          Really? The one I found said different…link or instruxtions?

        • Just6133brown6133

          how do u do it

  • michael

    Does this mean I can have gingerbread on my MT4G in 5 days..?

  • Antoinetrenton2003

    I did it its super fast

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  • http://www.fiftyonemarketing.com Deacon

    Software upgrades at retail stores

    Beginning August 5, you will be able to go to a T-Mobile retail store to update your T-Mobile myTouch 4G to the most recent software version. This helps if you have not gotten the Over-The-Air (OTA) update.

    If the OTA fails, here is what to expect at the retail store:

    Updating at the store can erase all the data on the device. The SD card will not lose data.
    Back up your data, synchronize your contacts to Google or T-Mobile Backup, and write down the names of all the applications you will want to re-install. The update can take up to 30 minutes to complete. The update requires that your phone has over 50% battery life at the store. The rep at the retail store will: Remove your personal SD card. Insert a software update SD card. Wait for the update to download and install on the device. Remove the software update SD card. Insert your personal SD card again.

    (just updated the date)

  • Archon

    I have a stock Mytouch 4g.  Right from the store.  Running 2.2.1.

    I downloaded this to my PC.
    Renamed the file to PD15IMG.ZIP
    Connected Phone to PC
    Transferred file to root directory of SD Card
    Poweroff Phone
    Poweron Phone and hold Down Volume Button (hboot)
    Press Volume Down again and follow directions… takes about 20 minutes to upgrade the phone.

    Works just like it was described above by Mr. S.

    Only bad thing I found so far is that I lost all my downloads from Market.  Perhaps that is my fault for not having any backup software running on my phone.

    Also, while it seems like I have more bars at home (usually 1-2, now I have 2-3), it seems my 4g speeds are a bit slower.  Of course, that could just be my perception.

  • Raf

    Anybodys music/sound quality through headfones suck ass too?