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T-Mobile is set to make some sweeping changes to their restocking policies on May 22nd. In an effort to “offset the costs of processing and restocking devices for certain types of device exchanges and return.” Therefore restocking fees will be based on the type of device being returned or exchanged:
- $25: Phone-first handsets and laptop sticks
- $50: Smartphones
- $75: Tablets and netbooks
This represents a sharp contrast from the existing restock fee of $10 and we’ve been unable to discover the reasons for the change. Perhaps T-Mobile is trying to stop people from testing multiple devices or work toward right fitting customers better? Just a thought.