T-Mobile’s emergency response teams are on the move again, this time for potentially historic flooding in southwest Colorado. If you’re a T-Mobile customer in the area, here’s what the Un-carrier is doing to help keep you connected.
T-Mobile shared its plans in its newsroom on November 1. The company is working with state and local emergency officials to support communications in the Pagosa Springs area and is lining up deployable cell sites and satellite backhaul gear, including a SatCOLT, to bring in as soon as weather and roads allow. T-Mobile is also keeping an eye on flooding in New Mexico and Utah and says it’s ready to respond there if needed.
While crews wait to move in, T-Mobile’s AI-powered Self-Organizing Network is constantly monitoring conditions and adjusting the network automatically. T-Satellite is another safety net, letting customers with the service and a compatible phone send texts by satellite when regular coverage is down. T-Mobile also notes that Wireless Emergency Alerts can reach compatible phones over satellite no matter which carrier you use. The company has charging trailers and Wi-Fi ready to deploy for communities that need them.
T-Mobile has been busy this fall. Just a few weeks ago, it staged SatCOLTs, generators, and free T-Priority ahead of Hurricane Isaias, and it’s now shifting some of that same playbook to the Mountain West.
If you’re in the affected area, T-Mobile’s tips are worth following. Keep your phone and power banks charged when it’s safe, turn on battery saver, keep emergency alerts enabled, and try texting if calls won’t go through. Keep your phone and charger away from water, and above all, follow local officials’ guidance. Stay safe out there, Colorado.
Source: T-Mobile