T-Mobile customers who miss their payment due date will soon face higher late fees. Starting next month, the carrier is raising its late payment charge to $10 or 5% of your unpaid balance, whichever amount is larger.
According to Android Authority, T-Mobile has begun notifying customers by email about the change. The previous late fee was $7 or 5% of the balance, whichever was greater. Under the old policy, customers with a bill under $140 paid the flat $7 fee, while those owing more paid the percentage-based amount.
The new structure means customers with balances under $200 will now pay the $10 flat fee; a $3 increase that affects more customers than before. Anyone with a balance over $200 will continue paying 5% of what they owe.
T-Mobile offers ways to avoid late fees entirely. Customers who set up automatic payments using a bank account or debit card not only skip the late fee risk but also receive a $5 monthly discount per line. It’s worth noting that credit card autopay doesn’t qualify for the discount, only direct bank account or debit card payments do.
Source: Android Authority