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T-Mobile Launches “JUMP!” Upgrade Program, More Upgrades For Everyone

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So here it is, T-Mobile’s JUMP! upgrade program “designed to provide customers with total protection for one of their prized possessions: their smartphones.”

JUMP! will offer customers a chance to upgrade to a device twice every 12 months, not just once every two years. Existing customers can get the same phone prices as new customers and trade-in their old phone when you upgrade.

So how does it work?

  1. Buy a new smartphone on a Simple Choice Plan using our Equipment Installment Program.
  2. Enroll in JUMP! for $10 a month when you add Services to your order.
  3. Upgrade as soon as six months after enrollment.
  4. Trade in your phone each time you upgrade so you can get the same great price as new customers for new phones.

David, when can I “JUMP!” on this? How about July 14th for just $10 per month.

JUMP! from T-Mobile is designed to provide customers with total protection for one of their prized possessions: their smartphones. It offers the freedom to upgrade to a new device more affordably and protects against malfunction, damage, loss or theft — all for just $10 per month, per phone (plus taxes and fees). That’s just $2 more than most customers have been paying for handset protection alone.

Beginning Sunday, July 14, customers can choose to upgrade when they want, not when they’re told with JUMP! Here’s how it works: Customers can upgrade to a new phone, financed through T-Mobile’s Equipment Installment Program (EIP), twice every 12 months after they’ve been in the JUMP! program for six months. Simply trade in an eligible T-Mobile phone in good working condition at a participating store location. Any remaining EIP payments will be eliminated, and current customers can purchase new phones for the same upfront pricing as new customers, with device financing and Simple Choice Plan, a no-annual-service contract. With JUMP!, current customers never pay more for their new phones than new customers.


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