Tag Archives: washington state

T-Mobile Now Sending Letters To Customers In Accordance With Washington State Decision

In accordance with a decision rendered by the Washington State Attorney General, T-Mobile is sending letters to customers who purchased service and equipment between March 26th and April 25th. Customers who bought service and equipment between those dates can get a full refund for the purchase of the equipment and cancel the plan without being required to pay the remaining balance owed on the device. T-Mobile agreed to contact those customers who … [read full article]

Washington State Attorney General Has A Bone To Pick With T-Mobile’s UNcarrier Offer

  Washington State Attorney General Bob Ferguson has laid down the gauntlet and ordered T-Mobile to alter its “deceptive advertising.” Ferguson has taken issue with a component of the new UNcarrier plan that involves consumers paying full price for their smartphone. Consumers who opt for the monthly installment plan will pay a monthly installment charge to cover the cost of the device. Customers who leave early will have to pay the full … [read full article]