Tag Archives: Warranty

Public Service Reminder: New Premium Handset Protection Coverage Rolls Out Today

A quick public service reminder for all you in T-Mobile land as today, March 17th marks some changes to the carriers Premium Handset Protection plans. As of today, an “additional PHP tier has been added for higher end devices, such as the Samsung Galaxy Note and Note II. In addition, the existing insurance deductible for the current Tiers will be updated to better align with our increasingly powerful and expensive phone lineup.” … [read full article]

T-Mobile Set To Introduce Handset Protection For Monthly 4G Plans On July 1st

Set to launch on July 1st, T-Mobile will introduce Monthly4G Handset Protection plans through Assurant solutions available to customers within 14 days of activation on any T-Mobile branded device. T-Mobile’s Monthly Handset Protection plan is available for $7.00 a month and provides coverage for “equipment loss, theft, accidental damage and device malfunctions (out … [read full article]

T-Mobile Readying Premium Handset Protection For Monthly 4G Handsets?

Chalk this up firmly in the rumor category as we’ve received two images straight from training programs for T-Mobile employees indicating Premium Handset Protection (PHP) may soon arrive for Monthly 4G devices. We don’t have any idea when or if PHP will actually arrive for Monthly 4G devices however, given the appearance in employee training, we have to assume T-Mobile is at least considering launching the feature. Coming in at $7.00 … [read full article]

T-Mobile Holding Open PHP Enrollment For Month Of February?

I’ll be the first to admit that while I understand some folks consider cell phone insurance a miscellaneous and/or unnecessary monthly cost, it’s helped me out a few times over the years. Most importantly, it’s saved me a lot of money during those instances I had to take advantage of it than shelling out the price of a whole new phone. With that in mind, T-Mobile has marked February as a PHP Open … [read full article]

Rumor Alert: T-Mobile No Longer Issuing Warranty Replacements For The G2x?

Update: We have been unable to get any official word from T-Mobile on this matter and while a number of our @TmoNews Twitter users reported the same findings, this is completely unconfirmed at this point. When will the carriers and manufacturers listen to customer feedback and realize that silence is never golden? This newest G2x story comes courtesy of the folks at Android Community who say that an anonymous tipster has told that them … [read full article]

Premium Handset Protection Prices Rising June 15th

Starting June 15, 2011 T-Mobile Asurion users will find some changes to their Premium Handset Protection plan and pricing. The current $5.99 plan increases to $7.99. The increase in price also brings a $5.00 processing fee wit shipping times reduced from three business days to next business day. The current plan will cover one standard earpiece with the insurance replacement however the new $7.99 plan will only cover one standard battery, charger and … [read full article]