Tag Archives: value plan

(Updated) T-Mobile Moving to Cancel Some Grandfathered Rate Plans, Offer Customers New Options?

Update: A T-Mobile spokesperson just delivered the following comment confirming the rate plan move for grandfathered/legacy customers: Maintaining thousands of rate plans is the norm in the industry, but we think it creates unnecessary complexity. Simple is better, which is why we’re reducing the number of older plans in our systems. We’re giving customers on these plans the opportunity to choose a plan that best meets their needs. For the vast majority, their … [read full article]

T-Mobile Updates Value Plan Migrations And Benefits FAQ For Simple Choice Plans

With T-Mobile already showing signs of a small turnaround so far in 2013, the race is on to continue highlighting why the new Simple Choice plan is the best the industry has to offer. With that in mind, T-Mobile has updated it’s Frequently Asked Question page on Value Plans and Migration Fees to help explain and clarify questions regarding the new rate plans. The page, updated on the 1st … [read full article]

T-Mobile Customers Upset About New Unlocking Policy Start Petition To “Enact Common Sense Unlock Policy”

T-Mobile’s new SIM unlock policy is only a few weeks old and has already earned the ire of a small but now vocal minority of Classic Plan customers who want T-Mobile to “enact a common-sense SIM unlock policy.” At issue is the idea that T-Mobile’s unlock process went from very relaxed and one of the most agreeable in the wireless industry to one that is now “arbitrary and punitive” according to the … [read full article]

(Updated) HTC One Now Available For Pre-Order, Free Car Dock With Purchase*

Update: T-Mobile just sent me a quick note about existing customer orders: The HTC One is available for both new and existing customers online beginning today at http://t-mobile.com/htc-one.  We are experiencing some system issues, however, and are working to resolve it quickly. Well, would you look at that, the HTC One is now available for pre-order from T-Mobile for $99 down with 24 monthly payments of $20. There’s an extra bonus … [read full article]

(Updated) Ask TmoNews: What Is T-Mobile’s New Device Unlock Policy?

Update: See below.  There seems to be a lot of questions on T-Mobile’s new device unlock policy so I’m hoping to clear the air with the above image. As of April 12th, T-Mobile has enacted new requirements for device unlocks, which differ sharply from the previous unlock policy. As of April 12th, device unlocks on T-Mobile require: Devices must be paid in full (Value Plans) 40 days of active service + and paid … [read full article]

Best Buy Internal Doc Says Simple Choice Plans Coming At End Of “Fiscal Year”, Classic Plans Still Available

Perhaps one of the most confusing and poorly explained aspects of T-Mobile’s new Simple Choice offering is how it works with third-party retailers and authorized dealers. I’ve tried to do all that I can on my end with TmoNews to help explain that what company-owned channels offer is different from other T-Mobile sales channels. That’s why I found this Best Buy screengrab so useful as it helps explain exactly what you can and … [read full article]

Apple Partnering With Barclays For Apple Store iPhone Payment Plans With T-Mobile?

With the announcement of T-Mobile’s iPhone last week and news that only T-Mobile and Apple retail stores will sell the device, the question has come up about how Apple will handle the Value Plan payment plans. Well, according to a new report Apple is partnering with their current credit service Barclays to offer 24 months of no interest payments when buying a new iPhone on T-Mobile at Apple retail stores. The … [read full article]

T-Mobile’s CEO Is Making The Industry Fun Again With Absolutely No Filter

Ever since T-Mobile’s CEO John Legere took the stage at the company’s CES event back in early January, we knew he had a penchant for saying whatever was on his mind. That same sentiment took center stage again yesterday during the Simple Choice event with Legere kicking things off calling for “Stop the bullshit” in reference to the industry’s traditional subsidy model. If you thought he was done after that, there’s plenty more when he turned … [read full article]

T-Mobile’s Big Day: UNcarrier, Simple Choice And Roundup Of News

Screen Shot 2013-03-26 at 11.59.02 AM

Wow, what a day, what a day. Aside from today easily being the best day of traffic in TmoNews’ history and the day that T-Mobile’s CEO calls me out on stage — today marks a historic shift in the US wireless industry. With that in mind, there’s plenty to catch up on. So here’s a list of all of today’s UNcarrier and Simple Choice news for your reading enjoyment: Liveblog: T-Mobile’s … [read full article]