Tag Archives: troubleshooting

Having Problems With Your Galaxy Nexus GPS After Jelly Bean?

A recent tweet in our direction indicated a GPS problem affecting Galaxy Nexus owners who have recently updated to Android 4.1.1 Jelly Bean is causing some of you a headache. A good number of you responded back that you too are also having similar problems as our original Tweeter. A new Android Central post this morning highlights a super-easy fix that will hopefully end all the problems you’ve had with … [read full article]

T-Mobile Responds To Senator Al Franken’s Carrier IQ Questions

T-Mobile has responded to Senator Al Franken’s Carrier IQ questionnaire explaining that it began installing Carrier IQ last August and is now on nearly 450,000 Android and Blackberry devices. T-Mobile maintains that this software is used for individual troubleshooting cases and marketing purposes only. T-Mobile says that the software is now installed on the following nine devices: HTC Amaze 4G, Samsung Galaxy S II, Exhibit II 4G, LG myTouch, LG myTouch Q, LG … [read full article]

List Of Currently Sold T-Mobile Devices With Carrier IQ Software

While T-Mobile once again reiterates their earlier point that they do not use the Carrier IQ software to “obtain the content of text, email or voice messages, or the specific destinations of customers’ internet activity,” some of you have asked us for a breakdown of T-Mobile’s current handsets that currently have this software. HTC Amaze 4G Samsung Galaxy S II Samsung Exhibit II 4G T-Mobile myTouch by LG T-Mobile myTouch Q by … [read full article]

T-Mobile Wants To Know If Your Phone Is Suddenly Losing Battery

For a few days now (post July 28th) a small group of T-Mobile customers, specifically T-Mobile G2 owners have been experiencing “massive battery drains” and after a few days of T-Mobile watching this develop they are now asking for your help. In order to tackle this situation quickly and aggressively they need some feedback…kind of like the who, the what and the how. So we’re going to hook you up with a … [read full article]

Why Is The G2x Still Out Of Stock?

Why oh why is the T-Mobile G2x out of stock? We asked ourself this question not only because it’s been almost 30 days the phone has been out of stock due to “inventory constraints” but because we just received the above screen shot. This image which shows the “get healthy” date of T-Mobile devices now shows the G2x as “tbd” as in, they don’t know when they’ll have enough stock to fill … [read full article]

Is Your HTC Sensation 4G Suffering Data Connectivity Issues? The Fix Is Easy.

Since the first few Sensation 4G’s were sold from Walmart a few days before June 15th a small number of Sensation 4G owners began to complain about data connectivity issues. Some users find themselves stuck on a 2G network having dropped off from 4G, some are suffering intermittent data issues with data working one minute and cut out the next. As it turns out there is a legitimate reason these phones have … [read full article]

(Updated!) T-Mobile Posts G2x Issues And Resolutions Document, Fixes Pending Resolution

Updated with new pics! So for the “small percentage of users” T-Mobile says are having problems with the T-Mobile G2x they’ve put together a quick help sheet internally to try and troubleshoot the primary problems. Thankfully the addressed issues make up a high percentage of the common troubles plaguing many G2x owners but its unfortunate that at least half of them are pending resolution. Still, we’re happy to see more evidence that … [read full article]