Tag Archives: T-Mobile

Credit Score changes allow up to 5 lines and reduced deposits for lower-scoring customers

One of the biggest challenges for phone retail staff when selling contracts is signing up lower credit class customers. In T-Mobile’s case specifically, deposits are required for anyone with low credit score. This is pretty common practice, and not only in the States. As a former T-Mobile UK staff member, it was one of the worst feelings having worked through finding the right phone, the right plan, making them happy only to turn around … [read full article]

SoftBank CEO meeting with FCC today, T-Mobile merger discussion on the agenda

Until SoftBank/Sprint makes an official bid for Deutsche Telekom’s controlling stake in T-Mobile US or makes an official statement that it’s not interested, rumors will continue regarding the possible merger. Today, WSJ reports that Masayoshi Son, CEO of SoftBank and Dan Hesse, CEO of Sprint will be meeting with the FCC. Although there are many things to be discussed during the meeting, it’s expected that Son will put forward a case to try … [read full article]

Moto X users on T-Mobile being invited to test new software

Recent information from T-Mobile Moto X users suggests that Android 4.4.2 could be on its way to your Motorola’s soon. Yesterday, Android Central reported that Tmo user’s who’d signed up to take part in Motorola’s feedback network were receiving invitations to try a new version of software. The email doesn’t give any information on what version of software is going to be tested, but we’re almost certain that it’s 4.4.2. This pre-release “soak … [read full article]

Tim Tebow to star in two T-Mobile Super Bowl ads

Tim Tebow may be most well known for his antics on a football field, playing quarterback for the New York Jets, but after this year’s Super Bowl, we may remember him more for playing a rock star, or bull rider in T-Mobile’s advertising campaign for the biggest American sporting event of the year so far. How does Tebow fit in with T-Mobile’s approach to the smartphone market? You may ask. The answer: Contracts. … [read full article]

CIRP: Jump early upgrade plan helping T-Mobile keep “a much higher percentage of customers than the other carriers”

A report from CIRP (Consumer Intelligence Research) suggests that of all the Uncarrier phases working best, it’s Jump! giving T-Mobile the edge over its competitors. Combined with the separation of airtime and phone costs, it’s helping Tmo keep hold of its customers, and attract more from other carriers. As a result, T-Mobile is keeping hold of a far higher percentage of its current customers than any other carrier, while simultaneously, attracting more from … [read full article]

Uncarrier movement extends to personal finance with Mobile Money by T-Mobile

Late last night, T-Mobile announced that its Uncarrier philosophy would extend and reach in to the world of personal finance. Seemingly, Magenta feels the same way about overdraft and monthly maintenance fees as it does about contracts in the smartphone market. According to a survey done by Bankrate in 2013, those fees hit a record high and T-Mobile has launched a service to help consumers get a better handle on their money. [read full article]

CWA: Sprint/T-mobile merger would be bad for consumers and workers

If there’s one hot topic in the world of U.S. carriers right now, it’s the rumored takeover of T-Mobile by Japanese carrier, Softbank. Only last year, the company bought a controlling stake in Sprint. And if speculation is to be believed, it’s got its focussed aimed squarely at T-Mobile, currently owned by Deutsche Telekom (mostly). Today, the CWA – or Communications Workers of America – spoke out about the deal, believing it would … [read full article]