Starting March 14th, T-Mobile will be making some changes to its coverage map.  While there won’t be any massive, earth-shaking changes going on here (yeah, I’m looking at you, Chile earthquake, that is robbing us of 1.26 microseconds daily), the map will be updated to more accurately reflect voice and data coverage.  First, when you zoom out, you will see the overall coverage.  As you can see, there is a lot of green where people actually live (I’m sorry, rural country people).  When you zoom in, though, you will get some shading to show you the level of outdoor coverage.   A new color will be added to the data coverage map to show off the new super fast data speeds.  Feel free to peruse the images past the break and leave your thoughts in the comments!

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Well, it looks like congrats are in order for the big Magenta.  For the second straight year, J.D.  Power and Associates has awarded  T-Mobile USA the highest ranking in wireless retail customer satisfaction among the major U.S. carriers.  T-Mobile edged out Verizon Wireless, Sprint, and AT&T in the study achieving an overall score of 723 compared to Verizon’s score of 722. The study evaluated overall retail sales performance, retailer’s facility, merchandise display, sales staff, and cost. The study did not analyze how satisfied people were with the quality of the wireless network or phone selection, just the overall retail experience.  If you want a look at the official press release, here it is.  Congratulations T-Mobile!

MobileBurn 

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For those of you with an Android phone, you may have found it a bit difficult to sync any, and all, media to your phone (especially if you are tied into that iTunes ecosystem).  Well, T-Mobile really understands that and is embarking on a campaign to bring an app that syncs media to Android phones.  The answer, DoubleTwist, which is basically an iTunes for every other device, plus it looks like it so no relearning.  It is being said that T-Mobile is partnering with DoubleTwist to pre-load the software onto upcoming Android phones, and not just limiting it to the Fender MyTouch.  Leave your thoughts in the comments!

Engadget

UPDATE: Official Press Release after the jump!

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A couple of days ago we revealed to you T-Mobile’s upcoming no-annual contract solution. Today T-Mobile has officially  launched T-Mobile Complete. If you don’t know what the freakin’ hell T-Mobile Complete is, check out our post here for full details. To summarize, its  essentially a Prepaid phone + Unlimited plans available at Best Buy and participating Walmart stores. T-Mobile is even offering the first month of service free with your purchase! As we said before T-Mobile is offering 4 phones currently. The Samsung T239, Samsung T229, Samsung Gravity, and the BlackBerry Curve 8520. Unlimited Talk will run you $50, Unlimited Talk+Text will be $60, and Unlimited Talk+Text+Web will be $80. Leave your thoughts in the comments!

T-Mobile

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As you probably all already know, T-Mobile announced its new Even More plans in late October. But it looks like that’s not all T-Mobile is rolling out this year. Thanks to our trusty tipster, T-Mobile will be offering T-Mobile Complete. T-Mobile Complete is a pre-packaged, no-annual contract solution that offers the value of a monthly plan and the first pay-in-advance BlackBerry smartphone from a national U.S. carrier. This will be great for people looking to get nice gift for the Holiday Season. Full details below:

T-Mobile announces the availability of T-Mobile Complete, a pre-packaged no-annual contract solution that offers the value of a monthly plan and the first pay-in-advance BlackBerry smartphone from a national U.S. carrier.  With T-Mobile Complete, customers can choose from four handsets starting at $59.99, which includes first month free. Customers can also choose from a range of unlimited plans starting at $50 per month. T-Mobile Complete is currently available nationwide at Best Buy and at select Walmart locations.

T-Mobile Complete kits are the easiest way to give phones this holiday season. Just buy the kit, wrap it, give it as a gift, and the recipient can activate service from anywhere, anytime – and they get the first month free! One of the four devices available through T-Mobile Complete is the BlackBerry Curve 8520 smartphone, the first pay-in-advance BlackBerry smartphone available from a national carrier.  Smartphones will be a hot gift option this holiday season – in fact, T-Mobile expects smartphones to account for 40 percent of its sales in the fourth quarter of 2009.

T-Mobile Complete is just one great holiday gift option from T-Mobile.  With a wide array of devices this holiday season – including the broadest lineup of Android smartphones of any carrier in the U.S. – there’s something for every type of customer.

Handsets available will include the BlackBerry Curve 8520, Samsung T239, Samsung Gravity, and the Samsung T229. Are you diggin’ T-Mobile Complete? Leave your thoughts in the comments!

UPDATE 2: Samsung T239 will  run you $49.99

UPDATE: According to Engadget:

The BlackBerry Curve 8520 will be $299.99 
And the BlackBerry Pearl will run you $149.99

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After T-Mobile introduced its new Even More plans, everyone was wondering why in the world T-Mobile had decided to get rid of their MyFaves plans which many, including myself, loved. If you aren’t already familiar with the MyFaves feature, it simply was unlimited calling to any 5 people (landline or mobile) who were labeled as your “Faves”. T-Mobile, in reply to FierceWireless, claimed that it’s “simply time to replace the feature”. T-Mobile states that they are not dropping support for customers already enrolled in the now “grandfathered” feature and will still continue to offer the MyFaves home screen on their mobile devices. Full statement from T-Mobile USA below:

Our new Even More plans, which feature options for unlimited calling, text and data service, have taken the place of our myFaves unlimited calling feature.” “We continue to offer the myFaves home screen, at no additional charge, across our broad portfolio of phones as a way for customers to easily connect with their Fave Five through voice, text and email.  And customers currently subscribing to the myFaves unlimited calling feature can choose to continue to benefit from that plan.

Let’s have some thoughts from the peanut gallery. Do you guys think this was a wise decision on behalf of  T-Mobile’s part? Would you rather the new Even More plans? Leave your thoughts in the comments below!

FierceWireless

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Okay by now I think we all are aware of the nationwide outage that occurred on Tuesday November 3rd. Today T-Mobile issued a new statement to the public as to what caused the nationwide outage. To summarize, T-Mobile investigated the cause behind the outage and claim that the culprit of the outage was “backend system software error had generated abnormal congestion on the network.” T-Mobile states that they have implemented additional measures to help prevent this from happening in the future and T-Mobile apologizes for the inconvenience this may have caused. Full statement from T-Mobile below:

On Tuesday, some T-Mobile customers may have experienced service disruptions impacting voice and messaging services.  We restored full service to all affected customers later in the day.   After investigating the cause, we have determined that a backend system software error had generated abnormal congestion on the network.  T-Mobile has since implemented additional measures to help prevent this from happening in the future.  We again apologize to those customers who were affected and may have been inconvenienced.

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It’s been a while since we’ve heard something REALLY BIG. Well the guys over at PhoneArena have received word from a tipster that T-Mobile is about to “shake up the status quo of the U.S. cellular industry”. T-Mobile employees are being trained tomorrow for “Project Black”. This mysterious but catchy sounding name is supposed to be something so BIG for T-Mobile USA, that it is expected to lift T-Mobile out of 4th place among the nation’s wireless operators (Take that Sprint). PhoneArena’s tipster has stated those involved in this have signed non-disclosure agreements, so this looks to be huge. Also, their tipster also claims that we should expect a 3G enabled BlackBerry (9700 anyone?) headed to T-Mobile by Christmas time. The tipster also bumped into an ex-Nokia Rep who revealed to him that there will be two Nokia N-Series smartphones headed for T-Mobile USA early next year, one of them being the N900 with Maemo5. She says to expect more high-end Nokia devices headed for Magenta in the future. It looks like T-Mobile subscribers just won the Lottery! Sound off in the comments!

PhoneArena

UPDATE: After doing a little digging around I’ve found some more interesting info. Our trusted ninja claims that there is something big brewing (not chicken soup) for the end of the month it seems. Bigger than a phone or a promotion plan. Everyone involved in it had to sign secondary non-disclosure agreements apparently. It is seemingly rolling out on October 25th because all field supporting positions are being required to work (its a Sunday) to support this mystery offering. Trainings will be the Friday before. T-Mobile USA is keeping this a super big secret so nobody knows what it is quite yet.

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I know we have been patiently awaiting the official announcement of the MyTouch 3G, and guess what, its here!  T-mobile has launched a website full of all sorts of fun facts to help launch this device.  The MyTouch 3g will carry a 3.2 inch (480 x 320) touchscreen, WiFi, a 3.2 megapixel camera, exchange support, Android 1.5 (how else would you expect to type?) and of course Tmobile 3G (quadband EDGE for roaming is also in there, in case you were wondering).  The site is also counting down to the July 8th presale date (only an agonizingly long 16 days away).  The posted pictures give a great look at the three color choices that are available (white, merlot and black).  Engadget is also reporting that the preorders will ship in late July, with national availablity in early August.  They are also reporting that it will set you back $199.99 with a two-year contract.  Who else can’t wait for this Android phone?  Show your appreciation in the comments (and try out that nifty reply button while you are at it).

Engadget and T-mobile

P.S. Larger pictures after the break

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