Tag Archives: Switch

Update on legacy plan to Simple Choice switch confusion: You shouldn’t be losing data

A week ago, we pushed out an article asking how you felt about T-Mobile strategy in switching customers from older, legacy plans to new Simple Choice offers. It became clear beforehand that a number of customers weren’t happy about moving to a new plan and potentially losing allowances, or being pushed on to a plan without their permission. Having … [read full article]

Are you happy with T-Mobile moving you from legacy to Simple Choice plans?

Back in August we were informed that T-Mobile had started sending out post cards to customers saying that they would be moved from their legacy plans on to one of the more current offerings. For most, that’s  moving on to Simple Choice. For a lot of customers the benefits of moving to Simple Choice far outweigh the inconvenience of losing their old plans. … [read full article]

Some legacy plan customers being moved to Simple Choice

With the arrival of Simple Choice plans last year, T-Mobile’s mission was to have a selection of easy to understand plans separated by $10 tiers. With no overages, free streaming, international texts and data, and unlimited calls and texts on all plans, the only differences are the amounts of data offered at each tier. And it would seem T-Mo wants as many people as possible joining the Simple Choice ranks: The company is … [read full article]