Tag Archives: Survey

T-Mobile “clear winner” in Computerworld wireless customer satisfaction survey

Earlier today, Computerworld released the results of its wireless customer satisfaction survey for 2014, and it paints a glowing picture for T-Mobile. Our favorite carrier scored really well, particularly in customer survice and in the “performance relative to cost” categories. In fact, of the eight individual categories, T-Mo finished top in six of them. … [read full article]

Survey: T-Mobile, Verizon offer most “bang for buck”

Things have improved drastically for T-Mobile since the Uncarrier movement began last year. In that time, it’s shaken up the industry by ditching contracts, offering unlimited data for a great price and rolling out LTE at lightning pace to over 200 million PoPs. But all this is just a great collection of milestones and stats if it doesn’t impact the way consumers think. Thankfully, they’re … [read full article]

Magenta has fastest U.S. LTE network according to OpenSignal report

According to the most recent report published by OpenSignal, T-Mobile has the fastest LTE speeds on average in the States. Its average download speeds are 11.5Mbps, making it faster than AT&T’s 9.12Mbps, Verizon’s 7.82Mbps and Sprint’s mediocre 4.32Mbps. Although that may sound great, the report is pretty damning on the state of the US’ LTE coverage. Although it was one of the first countries to start building on the 4th gen networking technology, it’s one of the … [read full article]

T-Mobile Challenging Verizon In Brand Perception According To Research Firm

  According to data from at least one research firm, T-Mobile’s rebranding as the “Un-carrier” is working and working well. Research firm YouGov found for the first time since it began tracking this type of data one year ago, that smartphone users are more likely to switch to T-Mobile than Verizon. YouGov’s “BrandIndex Buzz score” shows that T-Mobile has surpassed Verizon at least twice … [read full article]