Tag Archives: Sprint

T-Mobile ranked as best US network by new report, but US carriers rated below many European operators

A new report has come out that suggests that T-Mobile has the best network of the big four US carriers. Unfortunately, T-Mo doesn’t rank quite as high in comparison to the other global operators included in the report. Apteligent and research firm STL Partners have put together a report called the Mobile Network Customer Experience Index, which aims to measure the “app experience” for wireless users based on four metrics: Error Rate, Latency Consistency, Download Speed, … [read full article]

Sprint posts videos of CEO’s Listening Tour, including one person calling T-Mobile ‘ghetto’

UPDATE: The video with the “ghetto” comment has been taken down, with Sprint CEO Marcelo Claure saying, “My job is to listen to consumers. Our point was to share customer views. Bad judgment on our part. Apologies. Taking the video down.”   Earlier this year, Sprint CEO Marcelo Claure went on a “Listening Tour” that saw him ask questions of … [read full article]

T-Mobile creates Wireless Customer Bill of Rights, wants you to urge other carriers to adopt it

Three years after T-Mobile’s first Un-carrier move, John Legere and Co. want to get some of their 10 Un-carrier moves adopted by the other US operators. T-Mobile today introduced the Wireless Customer Bill of Rights, a list of features that T-Mo thinks every wireless customer deserves. They include no service contracts, no overages, the ability to upgrade when you want, and the ability to keep the data … [read full article]

Analysts say Sprint promos won’t affect T-Mobile, also weigh in on 600MHz auction

Sprint has been running a half-off switcher promo since November that offers to cut in half the rate plans of folks that switch to Sprint from competing carriers. The deal has been extended a couple of times now because Sprint says that it’s gotten an “overwhelming response,” but some analysts don’t think that the deal will have any effect on T-Mobile. In a recent note regarding T-Mobile’s upcoming results announcement, Barclays … [read full article]

T-Mobile wins most awards in OpenSignal network comparison, including fastest average 4G LTE download speed

T-Mobile is currently battling Verizon in the #BallBusterChallenge to see whose network is superior, but today a new report shows that T-Mo’s network is faster than its competition. OpenSignal today published its latest State of Mobile Networks: USA report, and in it, T-Mobile wins out for fastest 4G LTE download speeds. T-Mo’s average speed for the testing came out to 12.26Mbps, edging out … [read full article]

MetroPCS goes after Sprint with ‘The Biggest Offer in Sprint’s History’

Sprint is currently offering what it calls the “biggest wireless offer in US history,” saying that it’ll cut switchers rate plans in half. Well now MetroPCS has gone ahead and responded to Sprint’s promo with what it’s calling “The Biggest Offer in Sprint’s History.” With this new promo, Sprint switchers can get up to 50 percent off the price of Sprint’s Family Share Pack plan. … [read full article]

Sprint sending holiday gift baskets to T-Mobile stores that include URL for Sprint’s jobs website

T-Mobile and Sprint have a pretty heated rivalry, with John Legere throwing jabs like “Sprint like hell” and accusing the number four carrier of “copying all the time” and Sprint advertising a recent promo by flying a banner over T-Mobile headquarters. The CEOs of the two carriers have even traded blows on Twitter. Today another chapter … [read full article]

T-Mobile’s gift to Sprint customers is an extra $200 credit for switching

When T-Mobile introduced Un-carrier Unwrapped and its three months of unlimited LTE data, it said that gifts for customers on the other three major US carriers start launching next week. Apparently T-Mo just couldn’t wait any longer, though, because today it unveiled its gift for Sprint customers. Sprint subscribers that switch to T-Mobile can get a $200 bill credit for each line that jumps ship. … [read full article]

Following announcement of half-off promo, Sprint flies banner above T-Mobile HQ

Remember last month when T-Mobile took to the skies above the headquarters of the other major US carriers to urge them to abolish overages? Well Sprint just pulled a similar stunt. Sprint today used an airplane to fly a banner over T-Mobile’s headquarters in Bellevue, Wash., and presumably it was promoting its new half-off promotion. I say presumably because the … [read full article]