TmoNews » Sidekick Outage

More Sidekick Data Recovered

Kickstar13 — Fri, 06 Nov 2009 15:33:02 +0000

Its been a while since we've heard any updated info from T-Mobile regarding the Sidekick Outage. But it looks like T-Mobile has finally managed to recover all data that was lost for Sidekick users. Yesterday T-Mobile announced via their forums that now Sidekick users can proceed to recover calendar, to-do list and notes that were previously lost as part... Read more

Sidekick Fallout Q&A

Kickstar13 — Tue, 20 Oct 2009 22:56:43 +0000

Now that there is finally a way to restore those precious contacts you might have lost, you may still have a few questions buzzing around waiting to be answered. Over the next few days, T-Mobile will notify affected customers of this update via SMS advising them to log in to My T-Mobile. Customers who do not have access to a computer can contact Customer... Read more

How To Restore Your Lost Contacts

Kickstar13 — Tue, 20 Oct 2009 11:38:04 +0000

With Danger/Microsoft's recent update promising to restore contacts this week, it looks like they are following through on their word. Sidekick users can go to their My T-Mobile webpage to download their contacts and then restore them either to their Sidekick or whatever device they've replaced it with. You can have all your contacts in ten easy... Read more

Sidekick Data Restoration To Take Place This Week

Kickstar13 — Mon, 19 Oct 2009 14:27:36 +0000

Well here we go again! Another update from Microsft/Danger. Microsoft says they still continue to work around the clock on restoring sidekick users data that was lost and apologize for the inconvenience this has caused. They claim they're making steady progress and hope to have all personal contacts restored by this week and the remainder of the... Read more

Sidekick Data Syncing Back Online

Kickstar13 — Wed, 14 Oct 2009 21:17:31 +0000

At this point the Sidekick data outage needs no introduction. T-Mobile USA now reports that Sidekick data syncing is back online but it is still "unstable". Users should back up (use tutorial here) any data and restrain from performing a hard reset. Simply power-cycling your device (Menu ->Power Off, letting your Sidekick turn off on its own and then... Read more

Sidekick Outage ’09: A Resolution

Andrew — Tue, 13 Oct 2009 01:38:49 +0000

While we have been following the recent Sidekick data outage rather closely, there seems to still be some loose ends. Well, with this, T-Mobile hopes to knot everything up and bring everything back into a circle. In addition to a free month of service, Sidekick customers will also be receiving a $100 gift card. They are also saying that some more... Read more

T-Mobile Must Love Danger/Microsoft Right About Now

Kickstar13 — Mon, 12 Oct 2009 21:14:41 +0000

T-Mobile announcing the Danger/Microsoft server failure which resulted in many users losing their personal info (maybe forever), has left Sidekick users frustrated with T-Mobile. Even with the free month of data service, subscribers are still unhappy. The guys over at Gizmodo have received a tip that T-Mobile has offered the customer discounts on... Read more

How To Backup Your Sidekick’s Personal Info

Kickstar13 — Sat, 10 Oct 2009 21:28:21 +0000

With the recent Sidekick data disruption update, T-Mobile claimed that some Sidekick users have lost their personal info forever (though they are still working on restoring it) because of the server failure. The guys over at Hiptop3 have put together a nice way to back up all your info, so even if this does ever happen again (hopefully, not), you won't be... Read more

Another Sidekick Service Disruption Update

Kickstar13 — Sat, 10 Oct 2009 20:07:00 +0000

It has been over a week now since the Sidekick data disruption had plagued us. For those of you wondering what the cause of the Sidekick data outage was, T-Mobile has revealed to the public the problem behind it all. T-Mobile and Danger, a subsidiary of Microsoft, are once again apologizing for the inconvenience the data disruption has caused... Read more

Important Info For Sidekick Users

Kickstar13 — Wed, 07 Oct 2009 02:01:37 +0000

This service interruption that has plagued all Sidekick users nationwide doesn't seem like an ordinary outage. Many of you Sidekick users (including myself) have been very frustrated with the Sidekick data outage that has been going on since last Friday and T-Mobile has assured us all that they are working with Microsoft and Danger on the issue as... Read more