T-Mobile provided a quick update to their service restoration efforts letting all of their customers know that they are working hard to keep the network up and running for all the areas affected by Hurricane Irene. As of 1pm Pacific Time they were running at 85% operational service and we imagine they’ve already increased that number since the press release was issued. How did T-Mobile service work for you during Hurricane Irene? … [read full article]
Updated: The trouble seems to be over as we just received a statement from T-Mobile: “T-Mobile customers in New York City experienced a temporary service disruption Thursday evening. The disruption was due to an internal power outage at one of our network switching facilities. We apologize for any inconvenience this may have caused.” Thanks to A LOT of your emails, Tweets and this message from @tmobile on Twitter we are getting word of a major outage in the … [read full article]
Chicago-area T-Mobile users just waking up are alerting us of a data outage currently underway in the Chicago area due to power outages. We’ve independently confirmed potential data and voice troubles through unofficial channels and are waiting to learn more details. Early morning comments on the blog indicate the trouble has been ongoing for several hours. The problem is said to be somewhat limited to areas that have been without power due … [read full article]
Update: T-Mobile acknowledged some trouble via Twitter and has since taken to Twitter again and pronounced the trouble over! There are a large number of reports coming into our inbox and @TmoNews Twitter regarding a possible outage in Chicago. We managed to grab a screen shot from a Chicago area store letting us know that Chicago is suffering from an inability to make/receive calls. We’ve pinged T-Mobile to see if we can … [read full article]
Update: We’re getting the all clear and that the network should be all clear! Reports are coming in steady that a T-Mobile outage is currently underway in Albuquerque, New Mexico. No word yet from the mothership but we’ll keep you updated as we learn more. Developing…
Houston, we have a problem! We’ve received word from our readers that there seems to be an outage in the Houston area, and just now T-Mobile has confirmed the outage via Twitter. T-Mobile states that they are indeed aware of the issue and their engineers are working hard to restore service to the Houston area as quickly as possible. We’ll let you know more on the outage when we hear more! Are both data and phone services down for … [read full article]
October 2009 was a time for Sidekick owners that likely still haunts their dreams and makes them shudder at the thought. Well, maybe not that serious, but the data outage that occurred during that time caused Sidekick owners quite a lot of grief and downtime, not to mention lost data. Finally, a settlement has been reached between Danger, Microsoft and T-Mobile regarding the “data service interruption”. Those who were part of … [read full article]
Update: Judging by your comments there is a nationwide data outage in progress, we’re looking for further information!! Unconfirmed reports are coming in via Twitter that T-Mobile is currently out in the Seattle areas. No information is known at this time, stay tuned for details!
Word coming out of the TmoNews twitter as well a steady flow of emails indicates a T-Mobile outage in either the LA area, Northern California area or both. Early reports indicate troubles with making phone calls. We have yet to confirm this report, however at least one individual on twitter says T-Mobile customer service did confirm a problem in the Northern Los Angeles market. If you’re in Cali, are you having trouble with magenta tonight?
Word coming through Twitter, Emails, T-Mobile’s own forums as well as Engadget report that service in the Southeast has been disrupted throughout the morning. According to the official T-mobile forums, the areas of Atlanta, Carolina, Miami, Orlando and Tampa, Florida are affected. As of this writing T-Mobile has not yet updated to say service is restored so let us know if you having trouble in the comments below. Thanks to everyone who sent this … [read full article]