Tag Archives: Outage

T-Mobile suffers overnight data outage

It looks like T-Mobile had a bit of a rough night. T-Mobile suffered an overnight outage that left many customers without data. T-Mo confirmed the issues at 3:31 am ET this morning, saying that it was “aware of reported instances of LTE outages.” T-Mobile checked in again at 5:47 am ET and said that service was back. This was a significant outage that affected customers in Los Angeles, Calif.; Seattle, Wash.; Atlanta, Ga.; Dallas, Texas; … [read full article]

T-Mobile VoLTE and Wi-Fi calling outage kicked off overnight, some users still having issues

UPDATE: I still haven’t heard back from T-Mobile, but John Legere has confirmed that some customers are having “intermittent calling issues.” UPDATE 2: T-Mobile posted a tweet on Saturday night apologizing to customers that are having issues with calling and promised that “teams are working to resolve them asap.”   It looks like T-Mobile and its engineers had a bit of … [read full article]

T-Mobile suffering from widespread SMS issues

UPDATE: If you’re having SMS issues, T-Mobile also suggests switching your phone into 2G/3G-only mode to see if that alleviates your texting problem. UPDATE 2: Several of you are reporting that you’re receiving loads of texts at once, suggesting that the problem may be resolved. There’s still no official word from T-Mobile, but things may be getting better. UPDATE 3: T-Mobile reached out to say that customers are seeing improvements … [read full article]

T-Mobile LTE suffers another outage, concentrated on the East Coast [Update]

We’ve received several emails from TmoNews readers and T-Mo customers this morning to inform us that T-Mobile is currently suffering another LTE outage. And, yet again, it seems to be concentrated around the East Coast. Areas like Philadelphia, New Jersey, Virginia Beach and Washington D.C. have been affected. Checking on DownDetector.com reveals there have been reports of outages, but not anywhere near as widespread as the [read full article]

[UPDATE x2: Back up and running] T-Mobile LTE experiencing outages in New York, Boston, Philadelphia and more?

It seems as though T-Mobile is experiencing some network issues today. My first experience of it – coincidentally enough – was while being guest host on PocketNow’s weekly podcast a short while ago. Since then, I’ve had a number of emails and tweets informing me that it’s not just isolated to the Boston area where the show was being hosted. Checking DownDetector makes it clear that there are several reports of … [read full article]

T-Mobile nationwide outage, were you affected? [Update: Fixed]

Over at DownDetector.com the site’s been receiving outage reports from T-Mobile customers across the U.S. most of who have been experiencing  issues with phone calls and mobile internet. The most recent reports originated in a host of major cities, including New York, Philadelphia, Chicago and Dallas. Thankfully, for the past hour or so, reports seem to have died down, but they’re not quite dead yet. Have you experienced, or are you experiencing an … [read full article]

T-Mobile Confirms Weekend Outage, Carrier Says “Demand” Caused System Hiccups

T-Mobile Job Cuts

T-Mobile acknowledged late Monday that its website and computer systems inside its retail stores went down this week as part of increased demand from customers. Speaking to Fierce Wireless, T-Mobile didn’t offer a specific explanation, but said they would “like to thank customers for their patience.” “While it was great to be in demand, we want to apologize that … [read full article]

(Updated x2) T-Mobile Suffering Data Outage Says Early Reports?

Update: T-Mobile has confirmed the outage via Twitter Update 2: T-Mobile now says full data services are restored. We’re receiving early word on Twitter that T-Mobile may be suffering a data outage in some areas across the country. As it stands, we can’t pinpoint an exact location as reports are popping up in random spots across the US with T-Mobile users suffering data connection issues. Others, like … [read full article]

(Updated x2) South Florida T-Mobile Customers Currently Experiencing Network Outage

Update1 : T-Mobile has released a brief statement over Twitter: T-Mobile is experiencing a network issue in parts of Miami, FL. Service for some customers may be impacted. Will keep everyone posted. Update 2: T-Mobile says most areas are restored and the last few sites with issues are being repaired. T-Mobile South Florida customers (including yours truly) are now experiencing an outage on T-Mobile’s network. It doesn’t seem to be a … [read full article]